softwareZuper
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Bridge the communication gap and elevate customer service. Zuper fosters seamless communication between your team and customers. Real-time updates, automated notifications, and a self-service portal keep everyone informed and happy. Explore Zuper's tools to create a winning customer experience in field service.
Zuper Specifications
Project Planning and Scheduling
Budget Management
Resource Allocation
Document Management
What Is Zuper?
Overview
Zuper is a cloud-based field service management (FSM) software designed to streamline and improve the operations of your business. It empowers teams to efficiently manage their entire service process, from scheduling appointments and dispatching technicians to invoicing customers. This software helps businesses constantly improve their field service operations by providing real-time communication, improved visibility, and streamlined workflows.
What Is Zuper Best For?
Zuper is well-regarded for its ease of use and customization, which is particularly valuable for businesses that may not have extensive technical resources. It has also been lauded for its efficiency in navigating workflows.
Zuper Pricing
The software offers the following plans:
- Starter: Custom pricing
- Growth: Custom pricing
- Enterprise: Custom pricing
Zuper Integrations
The software integrates with various third-party applications. Some of them include:
- Zendesk
- QuickBooks
- Zoho
- Slack
- Stripe
- Zero
- Wisetack
- SurveyMonkey
How Does Zuper Work?
This is how you can get started with Zuper:
- Enter your login credentials
- Assign user roles and permissions, manage technician profiles, and set up work schedules
- Assign work orders to optimize dispatch of skilsets
- Monitor technician location and job status in real-time through GPS tracking and mobile app updates
- Access real-time data and view key performance indicators to gain insight into field service operations
- Set up automated notifications, dispatch rules, and data entry processes to streamline workflows
- Utilize in-app messaging and service portals to keep customers informed about appointments and job progress
Who Is Zuper For?
The software caters to:
- HVAC companies
- Electrical contactors
- Plumbing services
- Landscaping companies
- Repair services
Is Zuper Right For You?
If you are a small business looking to manage your field service operations, Zuper acts as a one-stop-shop. The software streamlines scheduling, optimizes technician workflows, and empowers you to deliver exceptional customer service. It helps avoid manual processes and communication gaps.
Zuper offers a secure and scalable cloud-based solution that grows with your business. It also boasts a strong reputation among its customer base.
Still not sure if Zuper is right for you? Contact us at (661)-384-7070, and we will help you make the best decision.
Zuper Features
Simplify the creation, management, and tracking of work orders. Increase efficiency by assigning work based on technician skills, location, and availability. Make use of real-time updates to ensure everyone stays informed.
Use visual scheduling tools to optimize technician schedules and minimize wasted time. Drag-and-drop functionality allows for easy schedule adjustments, while automated reminders ensure technicians arrive on time for appointments.
Track technician location in real-time, optimize routes for efficient travel, and improve first-time fix rates by dispatching the closest qualified technician. Reduce fuel costs and increase productivity for all your jobs.
Simplify timesheet tracking for your field service team. Zuper allows technicians to clock in and out from jobs directly through the mobile app. Eliminate manual data entry and create accurate billing and payroll processing.
Schedule appointments, send automated notifications, and provide customers with a self-service portal to track job progress. Foster improved communication and a more positive customer experience.
Pros and Cons of Zuper
Pros
- Efficiently streamlines the service process
- Easily customizable to fit your specific needs
- Straight forward to implement
Cons
- The software does not yet support fleet management features, as per some Zuper reviews
- Dashboard is prone to glitches
Zuper Pricing
Starter
View Price
What's Included
Work Order Management
Scheduling and Dispatching
Location Intelligence
Customer Management
Inventory Management
Estimates Management
Invoice Management
Digital Payments
Contract Management
Growth
View Price
What's Included
Everything in Starter plus:
Route Optimization
Organizations and Properties
Asset Management
Power Apps
Enterprise
View Price
What's Included
Everything in Growth plus:
Route Optimization
Organizations and Properties
Asset Management
Power Apps
Contractor Work Order Management
NetSuite and Other Enterprise System Integrations
Data Integrity
Password Management SSO
Approval Workflows
Zuper Reviews
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