Overall Rating
3.1
15 Reviews
Rating Distribution
5
(2)
4
(4)
3
(5)
2
(1)
1
(3)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Overall Rating
3.1
15 Reviews
Rating Distribution
5
(2)
4
(4)
3
(5)
2
(1)
1
(3)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Filters
Specialty
Provider Size
Time Used
Great for Managing Dental Operations
Great for Managing Dental Operations
Pros
Carestream Dental effectively handles essential dental functions, excelling in 3D imaging and patient record management. It's particularly strong in 3D imaging capabilities.
Cons
Occasional bugs and unexpected interruptions in operation.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Alaa
Hospital & Health Care, 11-50 employees
Sep 15, 2023
Waiting for Support
Waiting for Support
Pros
Once installed, the software works well, featuring an intuitive interface.
Cons
Limited customer support availability can be frustrating. Delayed support forNecessary upgrades can impact performance.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Frank
Information Technology and Services, 1-10 employees
Jun 19, 2023
Carestream IMAGING
Carestream IMAGING
Pros
Offers a variety of imaging solutions, including intraoral and extraoral systems, aiding diagnosis and treatment planning. Streamlines workflow and enhances patient communication, contributing to practice growth.
Cons
Generally intuitive, but occasional bugs persist.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
N/A, 1-10 employees
May 21, 2023
Carestream User
Carestream User
Pros
Seamless integration between their products. Some useful diagnostic tools are available.
Cons
Struggles with third-party product integration and has some inefficiencies.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Health, Wellness and Fitness, 1-10 employees
May 02, 2023
Easy to Learn forNew Users
Easy to Learn forNew Users
Pros
The product is user-friendly and intuitive.
Cons
Occasional bugs or known issues that are typically resolved promptly.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
3
Alyssa
Health, Wellness and Fitness, 1-10 employees
Mar 01, 2023
Disaster, Avoid and Run
Disaster, Avoid and Run
Pros
Minimal pros compared to other software options.
Cons
Frequent software crashes, poor customer service, and a lackluster experience overall.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Kass
Health, Wellness and Fitness, 1-10 employees
Dec 01, 2022
Look Elsewhere, Horrible Service and Product
Look Elsewhere, Horrible Service and Product
Pros
Very few pros, and the software can be cumbersome.
Cons
Extremely poor customer service and issues with software reliability.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Bgj
Hospital & Health Care, 11-50 employees
Jul 03, 2022
Practical for Dental Scheduling
Practical for Dental Scheduling
Pros
Practical and easy-to-learn software for dental scheduling and management.
Cons
Limited customizability for certain features and costly additional services.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Crystal
Hospital & Health Care, 1-10 employees
Jul 01, 2022
Pathetic Service
Pathetic Service
Pros
Offers a few basic services that function moderately well.
Cons
Inefficient software, particularly in terms of customer support.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Naushad
Health, Wellness and Fitness, 1-10 employees
Jan 06, 2022
Fantastic customer service
Fantastic customer service
Pros
Relatively inexpensive scanner, decent3D printing compatibility.
Cons
Frequent software bugs, long customer support wait times, and inadequate AI features.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Sha
Hospital & Health Care, 1-10 employees
Dec 04, 2021
CS SoftDent Dental Software
CS SoftDent Dental Software
Pros
User-friendly software, easy to learn and use.
Cons
Lack of included features compared to other dental software, additional fees for customization.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Briana
Medical Practice, 11-50 employees
Feb 05, 2021
Hit and More Miss
Hit and More Miss
Pros
User-friendly interface, good patient scan presentation software, and PDF layout emailing capabilities.
Cons
Frequent software bugs, long customer support wait times, and limited tissue imaging capabilities.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Heather
Health, Wellness and Fitness, 1-10 employees
Jan 08, 2021
Easy to Use
Easy to Use
Pros
Reasonable customer support and cost-effectiveness.
Cons
Could benefit from being cloud-based and has a learning curve for those less familiar with computers.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Sim
Medical Devices, 11-50 employees
Dec 15, 2020
poor software and expensive
poor software and expensive
Pros
Relatively inexpensive scanner and efficient3D printing.
Cons
Frequent software crashes, slow performance, and problematic AI features.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Rush
Medical Devices, 11-50 employees
Dec 13, 2020
3600 Lemon
3600 Lemon
Pros
User-friendly interface, satisfactory scans, and PDF layout emailing capabilities.
Cons
Frequent software crashes, long customer support wait times, and limited tissue imaging capabilities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tim
Hospital & Health Care, 1-10 employees
Jun 16, 2020
Filters
Great for Managing Dental Operations
Great for Managing Dental Operations
Pros
Carestream Dental effectively handles essential dental functions, excelling in 3D imaging and patient record management. It's particularly strong in 3D imaging capabilities.
Cons
Occasional bugs and unexpected interruptions in operation.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Alaa
Hospital & Health Care, 11-50 employees
Sep 15, 2023
Waiting for Support
Waiting for Support
Pros
Once installed, the software works well, featuring an intuitive interface.
Cons
Limited customer support availability can be frustrating. Delayed support forNecessary upgrades can impact performance.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Frank
Information Technology and Services, 1-10 employees
Jun 19, 2023
Carestream IMAGING
Carestream IMAGING
Pros
Offers a variety of imaging solutions, including intraoral and extraoral systems, aiding diagnosis and treatment planning. Streamlines workflow and enhances patient communication, contributing to practice growth.
Cons
Generally intuitive, but occasional bugs persist.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
N/A, 1-10 employees
May 21, 2023
Carestream User
Carestream User
Pros
Seamless integration between their products. Some useful diagnostic tools are available.
Cons
Struggles with third-party product integration and has some inefficiencies.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Health, Wellness and Fitness, 1-10 employees
May 02, 2023
Easy to Learn forNew Users
Easy to Learn forNew Users
Pros
The product is user-friendly and intuitive.
Cons
Occasional bugs or known issues that are typically resolved promptly.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
3
Alyssa
Health, Wellness and Fitness, 1-10 employees
Mar 01, 2023
Disaster, Avoid and Run
Disaster, Avoid and Run
Pros
Minimal pros compared to other software options.
Cons
Frequent software crashes, poor customer service, and a lackluster experience overall.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Kass
Health, Wellness and Fitness, 1-10 employees
Dec 01, 2022
Look Elsewhere, Horrible Service and Product
Look Elsewhere, Horrible Service and Product
Pros
Very few pros, and the software can be cumbersome.
Cons
Extremely poor customer service and issues with software reliability.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Bgj
Hospital & Health Care, 11-50 employees
Jul 03, 2022
Practical for Dental Scheduling
Practical for Dental Scheduling
Pros
Practical and easy-to-learn software for dental scheduling and management.
Cons
Limited customizability for certain features and costly additional services.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Crystal
Hospital & Health Care, 1-10 employees
Jul 01, 2022
Pathetic Service
Pathetic Service
Pros
Offers a few basic services that function moderately well.
Cons
Inefficient software, particularly in terms of customer support.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Naushad
Health, Wellness and Fitness, 1-10 employees
Jan 06, 2022
Fantastic customer service
Fantastic customer service
Pros
Relatively inexpensive scanner, decent3D printing compatibility.
Cons
Frequent software bugs, long customer support wait times, and inadequate AI features.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Sha
Hospital & Health Care, 1-10 employees
Dec 04, 2021
CS SoftDent Dental Software
CS SoftDent Dental Software
Pros
User-friendly software, easy to learn and use.
Cons
Lack of included features compared to other dental software, additional fees for customization.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Briana
Medical Practice, 11-50 employees
Feb 05, 2021
Hit and More Miss
Hit and More Miss
Pros
User-friendly interface, good patient scan presentation software, and PDF layout emailing capabilities.
Cons
Frequent software bugs, long customer support wait times, and limited tissue imaging capabilities.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Heather
Health, Wellness and Fitness, 1-10 employees
Jan 08, 2021
Easy to Use
Easy to Use
Pros
Reasonable customer support and cost-effectiveness.
Cons
Could benefit from being cloud-based and has a learning curve for those less familiar with computers.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Sim
Medical Devices, 11-50 employees
Dec 15, 2020
poor software and expensive
poor software and expensive
Pros
Relatively inexpensive scanner and efficient3D printing.
Cons
Frequent software crashes, slow performance, and problematic AI features.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Rush
Medical Devices, 11-50 employees
Dec 13, 2020
3600 Lemon
3600 Lemon
Pros
User-friendly interface, satisfactory scans, and PDF layout emailing capabilities.
Cons
Frequent software crashes, long customer support wait times, and limited tissue imaging capabilities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tim
Hospital & Health Care, 1-10 employees
Jun 16, 2020