Overall Rating
4.6
5 Reviews
Rating Distribution
5
(4)
4
(0)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Overall Rating
4.6
5 Reviews
Rating Distribution
5
(4)
4
(0)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Fantastic software
Fantastic software
Pros
ClinicAid is user-friendly and budget-friendly, with helpful and supportive staff.
Cons
No significant issues once you get accustomed to how it operates.
Ease of use
2
Value for money
1
Customer Support
2
Functionality
2
Adejumoke
Hospital & Health Care, 1-10 employees
Jun 17, 2019
Simplifies the entire practice management process
Simplifies the entire practice management process
Pros
I explored ClinicAid because my mother's medical practice faced staff turnover, leaving them without a medical office assistant for billing. ClinicAid's user-friendly interface made it a convincing choice, and the trial was a success. The pricing is competitive and significantly lower than what they paid for a medical office assistant's billing services.
Cons
It would be better if the plans didn't have claim submission limits, but the pricing is still competitive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 1-10 employees
Apr 27, 2019
ClinicAid has made scheduling and billing a breeze
ClinicAid has made scheduling and billing a breeze
Pros
I'm really enjoying ClinicAid. It's remarkably user-friendly, simplifying tasks like processing referrals and patient scheduling. Billing is quick, accurate, and includes monitoring tools for progress tracking and resubmissions when needed.
Cons
N/A
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Rhiannon
Medical Practice, N/A employees
Jul 02, 2017
Very happy with ClinicAid
Very happy with ClinicAid
Pros
Transitioning to ClinicAid was surprisingly easy after using a different billing program for a decade. The learning curve was manageable, thanks to an excellent customer service team. ClinicAid's pricing is significantly more favorable than the previous program.
Cons
No significant issues once you get accustomed to how it operates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rona
N/A, N/A employees
Oct 14, 2016
Fantastic customer service, submission errors frustrating
Fantastic customer service, submission errors frustrating
Pros
The customer service provided by ClinicAid is excellent. However, the software itself can be frustrating when dealing with submission errors. Locating errors in submissions can be challenging, and the reasons behind them are not always clear. Once errors are found, the software simplifies the editing and resubmission process.
Cons
Locating and understanding submission errors can be confusing, and more detailed explanations or error descriptions would be helpful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
N/A, N/A employees
Mar 01, 2016
Filters
Fantastic software
Fantastic software
Pros
ClinicAid is user-friendly and budget-friendly, with helpful and supportive staff.
Cons
No significant issues once you get accustomed to how it operates.
Ease of use
2
Value for money
1
Customer Support
2
Functionality
2
Adejumoke
Hospital & Health Care, 1-10 employees
Jun 17, 2019
Simplifies the entire practice management process
Simplifies the entire practice management process
Pros
I explored ClinicAid because my mother's medical practice faced staff turnover, leaving them without a medical office assistant for billing. ClinicAid's user-friendly interface made it a convincing choice, and the trial was a success. The pricing is competitive and significantly lower than what they paid for a medical office assistant's billing services.
Cons
It would be better if the plans didn't have claim submission limits, but the pricing is still competitive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 1-10 employees
Apr 27, 2019
ClinicAid has made scheduling and billing a breeze
ClinicAid has made scheduling and billing a breeze
Pros
I'm really enjoying ClinicAid. It's remarkably user-friendly, simplifying tasks like processing referrals and patient scheduling. Billing is quick, accurate, and includes monitoring tools for progress tracking and resubmissions when needed.
Cons
N/A
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Rhiannon
Medical Practice, N/A employees
Jul 02, 2017
Very happy with ClinicAid
Very happy with ClinicAid
Pros
Transitioning to ClinicAid was surprisingly easy after using a different billing program for a decade. The learning curve was manageable, thanks to an excellent customer service team. ClinicAid's pricing is significantly more favorable than the previous program.
Cons
No significant issues once you get accustomed to how it operates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rona
N/A, N/A employees
Oct 14, 2016
Fantastic customer service, submission errors frustrating
Fantastic customer service, submission errors frustrating
Pros
The customer service provided by ClinicAid is excellent. However, the software itself can be frustrating when dealing with submission errors. Locating errors in submissions can be challenging, and the reasons behind them are not always clear. Once errors are found, the software simplifies the editing and resubmission process.
Cons
Locating and understanding submission errors can be confusing, and more detailed explanations or error descriptions would be helpful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
N/A, N/A employees
Mar 01, 2016