Overall Rating
4.5
41 Reviews
Rating Distribution
5
(27)
4
(10)
3
(3)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
41 Reviews
Rating Distribution
5
(27)
4
(10)
3
(3)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
What you see is what you get
What you see is what you get
Pros
Offers a cost-effective billing and scheduling program with an optional appointment reminder add-on.
Cons
Limited offerings or plans, particularly challenging for complex billing issues that require external tracking.
Ease of use
4
Value for money
10
Customer Support
7
Functionality
4
Robin
Mental Health Care, 1-10 employees
More than a year
Oct 01, 2019
robust billing software application.
robust billing software application.
Pros
Delphi software stands out for its quick learning curve, adaptability to organizational needs, robustness, and excellent technical support. The trial version facilitates easy evaluation and learning.
Cons
While not much to mention, some screens are a bit complex but manageable.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Santhoshi
Insurance, 500+ employees
Less than 6 months
Apr 01, 2019
This software is so dependable and the support is always available and helpful.
This software is so dependable and the support is always available and helpful.
Pros
The software's setup was made easy with the assistance of helpful technical support. Regular guidance on day-to-day practices is provided, and the support team is always available for inquiries.
Cons
No downsides found in the 10 years of using this software, as per the user's experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yvonne
Mental Health Care, 1-10 employees
More than a year
Jul 01, 2018
Best Psychotherapy Billing program on the market!
Best Psychotherapy Billing program on the market!
Pros
After exploring other programs through free trials, DELPHI emerged as the best fit due to great support, clear instructions, and informative video tutorials. The initial investment and annual renewal fee are reasonable.
Cons
Making changes to diagnoses and adding new diagnostic codes can be slightly complicated at times, but achievable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bobbi
Mental Health Care, 1-10 employees
More than a year
Jul 01, 2018
Delphi for Scheduling
Delphi for Scheduling
Pros
Relatively easy to use, DELPHI allows convenient electronic claims submission and integrates both scheduling and billing functionalities.
Cons
Challenges in making adjustments in both billing and scheduling areas, especially when dealing with recurring appointments.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Heather
Mental Health Care, 1-10 employees
Less than 6 months
Jun 01, 2018
What I was looking for
What I was looking for
Pros
Excellent customer service and the consolidation of progress notes and billing in one place make documentation a quick process.
Cons
Acknowledges a learning curve, with some non-functional menu items like accounting and a time field.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Jeanne
Mental Health Care, 1-10 employees
Less than 6 months
Mar 01, 2018
Best decision I made for my billing software
Best decision I made for my billing software
Pros
DELPHI impresses with its stability, consistent updates in response to insurance/billing changes, and seamless transitions through various Windows iterations. Users appreciate the long-term reliability and support.
Cons
Despite colleagues complaining about their software, the user confidently considers their software the best.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carol
Mental Health Care, 1-10 employees
More than a year
Jan 01, 2018
Easy, efficient, and very user friendly
Easy, efficient, and very user friendly
Pros
User-friendly navigation, a comprehensive set of features (scheduler, billing, appointment reminders), and excellent customer service make DELPHI highly recommended. The free trial ensures clarity before purchasing.
Cons
Steep learning curve, especially for providers without training in billing, accounts receivable, software technology, or electronic medical records.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan
Mental Health Care, 1-10 employees
Less than 6 months
Dec 01, 2017
Average Billing Software
Average Billing Software
Pros
Boasting remarkable features compared to other software, DELPHI provides helpful instructional videos, making it a valuable tool.
Cons
Some confusion in understanding the system software flow, and the GUI is not as good compared to other billing software.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Rashesh
N/A, 1-10 employees
Less than 6 months
Aug 01, 2017
A very happy user for over 20 years
A very happy user for over 20 years
Pros
DELPHI incorporates all desired features, ease of use, and exceptional telephone support, making it a vital tool for solo practitioners without support staff.
Cons
No identified issues or concerns.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Mental Health Care, 1-10 employees
More than a year
May 01, 2017
Great billing software
Great billing software
Pros
Loaded with features, DELPHI offers excellent customer service, and instructional videos aid users in understanding the software's capabilities.
Cons
Difficulty understanding how to do advances, possibly due to complexity or conceptual challenges.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Barbara
Mental Health Care, 1-10 employees
More than a year
Apr 01, 2017
Great Product
Great Product
Pros
Appreciated for its ease of use and an excellent client database, DELPHI stands out in terms of user-friendly functionality.
Cons
There have been no problems or concerns that have been reported or identified by the user.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Priscilla
Mental Health Care, 1-10 employees
More than a year
Apr 01, 2017
Mixed
Mixed
Pros
The software's ease of setup and functionality make it simple to introduce to the team, enhancing overall usability.
Cons
Poor customer service in terms of response time and product knowledge for troubleshooting.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Bart
Alternative Medicine, 1-10 employees
Less than 6 months
Feb 01, 2017
Great functionality and easy to use!
Great functionality and easy to use!
Pros
Easy setup, functional features, and a user-friendly interface contribute to the positive experience with DELPHI.
Cons
Set-up problems initially, but customer service assisted in properly configuring the system.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sabrina
Medical Practice, 11-50 employees
More than a year
Feb 01, 2017
Everything we could ask for
Everything we could ask for
Pros
User-friendly, DELPHI earns praise for its ease of use and responsive customer service.
Cons
No reported issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nancy
Medical Practice, 11-50 employees
More than a year
Feb 01, 2017
Linda L Schnaible
Linda L Schnaible
Pros
A breeze to learn and encompassing essential features, DELPHI suits the needs of solo practitioners and their office staff.
Cons
No identified problems, a minor struggle with downloading on one computer but no program-related problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Linda
Mental Health Care, 1-10 employees
Less than 6 months
Jan 01, 2017
Great overall value
Great overall value
Pros
Noteworthy features include the scheduler, reminders, cost-effectiveness, and reporting capabilities of DELPHI.
Cons
Tedious and occasionally inaccurate accounting features, and the clearing house is considered subpar.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Timothy
Mental Health Care, 1-10 employees
Less than 6 months
Jan 01, 2017
Great Product
Great Product
Pros
With over 10 years of use, DELPHI's ease of use and prompt customer service make it a reliable and valuable system.
Cons
No downsides found in the 10 years of using this software, as per the user's experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Stuart
N/A, N/A employees
Free Trial
Jan 01, 2017
Reveiw
Reveiw
Pros
Commended for its fast startup, ease of use, cost-effectiveness, and great customer support, DELPHI proves to be a worthwhile choice.
Cons
The duration required for training is a matter of concern due to the potential impact it may have on the overall schedule and productivity of the individuals involved in the training process.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Kayce
N/A, 11-50 employees
Less than 6 months
Nov 01, 2016
Useful, frequently updated software with rapid assistance
Useful, frequently updated software with rapid assistance
Pros
Used for over 6 years, DELPHI receives positive reviews for its responsiveness to changes, cost-effectiveness, and support for multiple practitioners.
Cons
Lacks the advanced features of more expensive programs.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jerome
Mental Health Care, N/A employees
More than a year
Jun 01, 2016
Using Delphi
Using Delphi
Pros
Working with the DELPHI representative is praised for being amazing, easy, and approachable.
Cons
Issues with entering EOBs and the absence of a document storage feature, desiring similarity to Simple Practice.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Jenn
Mental Health Care, N/A employees
More than a year
May 01, 2016
Fantastic software! Tracks everything you need for your clients.
Fantastic software! Tracks everything you need for your clients.
Pros
Very user-friendly, DELPHI earns praise for ease of learning and excellent support, with training videos providing a solid foundation.
Cons
Error in writing-off a balance requires deleting the transaction and starting over.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Phyllis
Mental Health Care, N/A employees
More than a year
May 01, 2016
good learning experience but happy to move on
good learning experience but happy to move on
Pros
The personalized approach to customer service and instrumental role in starting a solo practice make DELPHI a preferred choice.
Cons
Impatience and occasional rudeness of the owner-operator, particularly challenging for non-tech-savvy providers.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Julie
Mental Health Care, N/A employees
More than a year
Apr 01, 2016
Using A+Delphi in my private practice
Using A+Delphi in my private practice
Pros
The vendor's ease of collaboration and explanatory videos contribute to the positive experience with DELPHI.
Cons
Preference for in-person interaction over the phone and a desire for a product purchase option rather than a monthly fee.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Janet
Mental Health Care, N/A employees
Free Trial
Feb 01, 2016
Amazingly simple to use and effective! Phone support is awesome!!
Amazingly simple to use and effective! Phone support is awesome!!
Pros
Phone support from DELPHI's office is considered a lifesaver, especially in the transition from manual to electronic billing.
Cons
No complaints or suggestions for improvement, meeting expectations as an owner/single clinician.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig
Mental Health Care, N/A employees
Less than 6 months
Feb 01, 2016
Great product and great support
Great product and great support
Pros
Billing becomes easy with DELPHI, even for a more creatively inclined psychotherapist.
Cons
Learning curve acknowledged but considered worthwhile in the long run.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Barbara
Mental Health Care, N/A employees
More than a year
Jan 01, 2016
This program makes my life easier every day
This program makes my life easier every day
Pros
DELPHI is appreciated for its intuitive interface, built-in support, flexibility, and error prevention features.
Cons
Initial confusion with financial history screens, eventually figured out without customer support.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Martin
Mental Health Care, N/A employees
Less than 6 months
Dec 01, 2015
Wonderful product!
Wonderful product!
Pros
Gratitude is expressed for the helpful support and out-of-the-box thinking provided by DELPHI's owner and developer.
Cons
Some functions not intuitive for non-tech-savvy users, becoming easier with guidance and tutorials.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Tara
Mental Health Care, N/A employees
Less than 6 months
Nov 01, 2015
We use Delphi for our scheduling and billing of Neuropsychology.
We use Delphi for our scheduling and billing of Neuropsychology.
Pros
As a neuropsychologist, the user finds DELPHI easy to learn, reliable, and appreciates the owner's assistance.
Cons
Difficulty navigating "The Scheduler" screen, especially when in a hurry or dealing with patient calls.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Les
Mental Health Care, N/A employees
Free Trial
Dec 01, 2014
Great System - Best Customer Service in USA
Great System - Best Customer Service in USA
Pros
DELPHI's ease of learning, quick support response, and regular updates contribute to a positive experience for users.
Cons
No identified weak areas, openness to feedback, and quick adoption of recommendations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve
Medical Practice, N/A employees
Free Trial
Dec 01, 2014
A+ DELPHI
A+ DELPHI
Pros
Extremely easy to use and learn, DELPHI provides templates for custom process notes, progress notes, and patient bills. Quick support responses and timely updates are noted.
Cons
No complaints, and the vendor welcomes recommendations for program enhancement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ellie
Mental Health Care, N/A employees
Free Trial
Nov 01, 2014
Service beyond measure
Service beyond measure
Pros
The owner of DELPHI, serving as the support contact, is praised for patience and tailored training based on the user's computer expertise.
Cons
The absence of a functionality within the software that enables the sending of appointment reminders through email is a noteworthy limitation, as it could enhance communication and engagement with clients by incorporating this convenient and widely used method of notification.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Wendy
Mental Health Care, N/A employees
Free Trial
Sep 01, 2014
The ease of use is a prominent feature, making it straightforward to train individuals.
The ease of use is a prominent feature, making it straightforward to train individuals.
Pros
A solo practitioner highlights DELPHI's affordability, ease of use, and efficiency in handling scheduling, billing, and electronic notes.
Cons
Difficulty navigating "The Scheduler" screen, particularly during urgent situations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ira
N/A, N/A employees
Free Trial
Feb 01, 2013
Make my life easier
Make my life easier
Pros
A private practitioner values DELPHI for its ease of learning, user-friendly billing, and reduced costs.
Cons
No identified issues or concerns.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Barbara
N/A, N/A employees
Free Trial
Jul 01, 2012
User friendly.
User friendly.
Pros
Over 20 years in solo practice, the user commends DELPHI for saving time, providing peace of mind, and being an excellent investment.
Cons
Limited offerings or plans, posing challenges for more complex billing issues requiring external tracking.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sharon
N/A, N/A employees
Free Trial
Jun 01, 2012
If you are looking for software, you are crazy if you don't consider DELPHI32!
If you are looking for software, you are crazy if you don't consider DELPHI32!
Pros
Will, the salesperson, receives praise for being helpful and patient in setting up and learning DELPHI.
Cons
Not many issues reported, some screens deemed slightly complex but manageable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Norma
N/A, N/A employees
Free Trial
Mar 01, 2012
I love this program
I love this program
Pros
In use for over 20 years, DELPHI continues to provide ease of use, flexibility, and excellent support to a solo practitioner.
Cons
No downsides found in the 20 years of using this software, as per the user's experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
N/A, N/A employees
Free Trial
Feb 01, 2012
Great functionality and easy to use!
Great functionality and easy to use!
Pros
A user shares their positive experience with DELPHI, emphasizing its ease of learning, affordability, and excellent support.
Cons
Confusion in understanding how the system software flows, and the GUI is considered not as good as other billing software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Terry
N/A, N/A employees
Free Trial
Feb 01, 2012
What you see is what you get
What you see is what you get
Pros
The purchase of A+ Delphi is appreciated for its user-friendliness, adherence to insurance requirements, and accurate reports.
Cons
No identified issues, minor trouble managing downloads on one computer but no program-related problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jo
N/A, N/A employees
Free Trial
Dec 01, 2011
Best Psychotherapy Billing program on the market!
Best Psychotherapy Billing program on the market!
Pros
A solo psychotherapist finds DELPHI easy to learn, affordable, and praises the hands-on control of information it provides.
Cons
Complex and expensive subscription options found with other providers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
George
N/A, N/A employees
Free Trial
Nov 01, 2011
Best decision I made for my billing software
Best decision I made for my billing software
Pros
A user, after a year of using DELPHI, praises its user-friendly nature, comprehensive features, and prompt assistance from the support team.
Cons
Ongoing discovery of features, indicating ease of jumping in with immediate functionality.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Cheryl
N/A, N/A employees
Free Trial
Nov 01, 2011
Filters
What you see is what you get
What you see is what you get
Pros
Offers a cost-effective billing and scheduling program with an optional appointment reminder add-on.
Cons
Limited offerings or plans, particularly challenging for complex billing issues that require external tracking.
Ease of use
4
Value for money
10
Customer Support
7
Functionality
4
Robin
Mental Health Care, 1-10 employees
More than a year
Oct 01, 2019
robust billing software application.
robust billing software application.
Pros
Delphi software stands out for its quick learning curve, adaptability to organizational needs, robustness, and excellent technical support. The trial version facilitates easy evaluation and learning.
Cons
While not much to mention, some screens are a bit complex but manageable.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Santhoshi
Insurance, 500+ employees
Less than 6 months
Apr 01, 2019
This software is so dependable and the support is always available and helpful.
This software is so dependable and the support is always available and helpful.
Pros
The software's setup was made easy with the assistance of helpful technical support. Regular guidance on day-to-day practices is provided, and the support team is always available for inquiries.
Cons
No downsides found in the 10 years of using this software, as per the user's experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yvonne
Mental Health Care, 1-10 employees
More than a year
Jul 01, 2018
Best Psychotherapy Billing program on the market!
Best Psychotherapy Billing program on the market!
Pros
After exploring other programs through free trials, DELPHI emerged as the best fit due to great support, clear instructions, and informative video tutorials. The initial investment and annual renewal fee are reasonable.
Cons
Making changes to diagnoses and adding new diagnostic codes can be slightly complicated at times, but achievable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bobbi
Mental Health Care, 1-10 employees
More than a year
Jul 01, 2018
Delphi for Scheduling
Delphi for Scheduling
Pros
Relatively easy to use, DELPHI allows convenient electronic claims submission and integrates both scheduling and billing functionalities.
Cons
Challenges in making adjustments in both billing and scheduling areas, especially when dealing with recurring appointments.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Heather
Mental Health Care, 1-10 employees
Less than 6 months
Jun 01, 2018
What I was looking for
What I was looking for
Pros
Excellent customer service and the consolidation of progress notes and billing in one place make documentation a quick process.
Cons
Acknowledges a learning curve, with some non-functional menu items like accounting and a time field.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Jeanne
Mental Health Care, 1-10 employees
Less than 6 months
Mar 01, 2018
Best decision I made for my billing software
Best decision I made for my billing software
Pros
DELPHI impresses with its stability, consistent updates in response to insurance/billing changes, and seamless transitions through various Windows iterations. Users appreciate the long-term reliability and support.
Cons
Despite colleagues complaining about their software, the user confidently considers their software the best.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carol
Mental Health Care, 1-10 employees
More than a year
Jan 01, 2018
Easy, efficient, and very user friendly
Easy, efficient, and very user friendly
Pros
User-friendly navigation, a comprehensive set of features (scheduler, billing, appointment reminders), and excellent customer service make DELPHI highly recommended. The free trial ensures clarity before purchasing.
Cons
Steep learning curve, especially for providers without training in billing, accounts receivable, software technology, or electronic medical records.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan
Mental Health Care, 1-10 employees
Less than 6 months
Dec 01, 2017
Average Billing Software
Average Billing Software
Pros
Boasting remarkable features compared to other software, DELPHI provides helpful instructional videos, making it a valuable tool.
Cons
Some confusion in understanding the system software flow, and the GUI is not as good compared to other billing software.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Rashesh
N/A, 1-10 employees
Less than 6 months
Aug 01, 2017
A very happy user for over 20 years
A very happy user for over 20 years
Pros
DELPHI incorporates all desired features, ease of use, and exceptional telephone support, making it a vital tool for solo practitioners without support staff.
Cons
No identified issues or concerns.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Mental Health Care, 1-10 employees
More than a year
May 01, 2017
Great billing software
Great billing software
Pros
Loaded with features, DELPHI offers excellent customer service, and instructional videos aid users in understanding the software's capabilities.
Cons
Difficulty understanding how to do advances, possibly due to complexity or conceptual challenges.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Barbara
Mental Health Care, 1-10 employees
More than a year
Apr 01, 2017
Great Product
Great Product
Pros
Appreciated for its ease of use and an excellent client database, DELPHI stands out in terms of user-friendly functionality.
Cons
There have been no problems or concerns that have been reported or identified by the user.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Priscilla
Mental Health Care, 1-10 employees
More than a year
Apr 01, 2017
Mixed
Mixed
Pros
The software's ease of setup and functionality make it simple to introduce to the team, enhancing overall usability.
Cons
Poor customer service in terms of response time and product knowledge for troubleshooting.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Bart
Alternative Medicine, 1-10 employees
Less than 6 months
Feb 01, 2017
Great functionality and easy to use!
Great functionality and easy to use!
Pros
Easy setup, functional features, and a user-friendly interface contribute to the positive experience with DELPHI.
Cons
Set-up problems initially, but customer service assisted in properly configuring the system.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sabrina
Medical Practice, 11-50 employees
More than a year
Feb 01, 2017
Everything we could ask for
Everything we could ask for
Pros
User-friendly, DELPHI earns praise for its ease of use and responsive customer service.
Cons
No reported issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nancy
Medical Practice, 11-50 employees
More than a year
Feb 01, 2017
Linda L Schnaible
Linda L Schnaible
Pros
A breeze to learn and encompassing essential features, DELPHI suits the needs of solo practitioners and their office staff.
Cons
No identified problems, a minor struggle with downloading on one computer but no program-related problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Linda
Mental Health Care, 1-10 employees
Less than 6 months
Jan 01, 2017
Great overall value
Great overall value
Pros
Noteworthy features include the scheduler, reminders, cost-effectiveness, and reporting capabilities of DELPHI.
Cons
Tedious and occasionally inaccurate accounting features, and the clearing house is considered subpar.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Timothy
Mental Health Care, 1-10 employees
Less than 6 months
Jan 01, 2017
Great Product
Great Product
Pros
With over 10 years of use, DELPHI's ease of use and prompt customer service make it a reliable and valuable system.
Cons
No downsides found in the 10 years of using this software, as per the user's experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Stuart
N/A, N/A employees
Free Trial
Jan 01, 2017
Reveiw
Reveiw
Pros
Commended for its fast startup, ease of use, cost-effectiveness, and great customer support, DELPHI proves to be a worthwhile choice.
Cons
The duration required for training is a matter of concern due to the potential impact it may have on the overall schedule and productivity of the individuals involved in the training process.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Kayce
N/A, 11-50 employees
Less than 6 months
Nov 01, 2016
Useful, frequently updated software with rapid assistance
Useful, frequently updated software with rapid assistance
Pros
Used for over 6 years, DELPHI receives positive reviews for its responsiveness to changes, cost-effectiveness, and support for multiple practitioners.
Cons
Lacks the advanced features of more expensive programs.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jerome
Mental Health Care, N/A employees
More than a year
Jun 01, 2016
Using Delphi
Using Delphi
Pros
Working with the DELPHI representative is praised for being amazing, easy, and approachable.
Cons
Issues with entering EOBs and the absence of a document storage feature, desiring similarity to Simple Practice.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Jenn
Mental Health Care, N/A employees
More than a year
May 01, 2016
Fantastic software! Tracks everything you need for your clients.
Fantastic software! Tracks everything you need for your clients.
Pros
Very user-friendly, DELPHI earns praise for ease of learning and excellent support, with training videos providing a solid foundation.
Cons
Error in writing-off a balance requires deleting the transaction and starting over.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Phyllis
Mental Health Care, N/A employees
More than a year
May 01, 2016
good learning experience but happy to move on
good learning experience but happy to move on
Pros
The personalized approach to customer service and instrumental role in starting a solo practice make DELPHI a preferred choice.
Cons
Impatience and occasional rudeness of the owner-operator, particularly challenging for non-tech-savvy providers.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Julie
Mental Health Care, N/A employees
More than a year
Apr 01, 2016
Using A+Delphi in my private practice
Using A+Delphi in my private practice
Pros
The vendor's ease of collaboration and explanatory videos contribute to the positive experience with DELPHI.
Cons
Preference for in-person interaction over the phone and a desire for a product purchase option rather than a monthly fee.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Janet
Mental Health Care, N/A employees
Free Trial
Feb 01, 2016
Amazingly simple to use and effective! Phone support is awesome!!
Amazingly simple to use and effective! Phone support is awesome!!
Pros
Phone support from DELPHI's office is considered a lifesaver, especially in the transition from manual to electronic billing.
Cons
No complaints or suggestions for improvement, meeting expectations as an owner/single clinician.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig
Mental Health Care, N/A employees
Less than 6 months
Feb 01, 2016
Great product and great support
Great product and great support
Pros
Billing becomes easy with DELPHI, even for a more creatively inclined psychotherapist.
Cons
Learning curve acknowledged but considered worthwhile in the long run.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Barbara
Mental Health Care, N/A employees
More than a year
Jan 01, 2016
This program makes my life easier every day
This program makes my life easier every day
Pros
DELPHI is appreciated for its intuitive interface, built-in support, flexibility, and error prevention features.
Cons
Initial confusion with financial history screens, eventually figured out without customer support.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Martin
Mental Health Care, N/A employees
Less than 6 months
Dec 01, 2015
Wonderful product!
Wonderful product!
Pros
Gratitude is expressed for the helpful support and out-of-the-box thinking provided by DELPHI's owner and developer.
Cons
Some functions not intuitive for non-tech-savvy users, becoming easier with guidance and tutorials.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Tara
Mental Health Care, N/A employees
Less than 6 months
Nov 01, 2015
We use Delphi for our scheduling and billing of Neuropsychology.
We use Delphi for our scheduling and billing of Neuropsychology.
Pros
As a neuropsychologist, the user finds DELPHI easy to learn, reliable, and appreciates the owner's assistance.
Cons
Difficulty navigating "The Scheduler" screen, especially when in a hurry or dealing with patient calls.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Les
Mental Health Care, N/A employees
Free Trial
Dec 01, 2014
Great System - Best Customer Service in USA
Great System - Best Customer Service in USA
Pros
DELPHI's ease of learning, quick support response, and regular updates contribute to a positive experience for users.
Cons
No identified weak areas, openness to feedback, and quick adoption of recommendations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve
Medical Practice, N/A employees
Free Trial
Dec 01, 2014
A+ DELPHI
A+ DELPHI
Pros
Extremely easy to use and learn, DELPHI provides templates for custom process notes, progress notes, and patient bills. Quick support responses and timely updates are noted.
Cons
No complaints, and the vendor welcomes recommendations for program enhancement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ellie
Mental Health Care, N/A employees
Free Trial
Nov 01, 2014
Service beyond measure
Service beyond measure
Pros
The owner of DELPHI, serving as the support contact, is praised for patience and tailored training based on the user's computer expertise.
Cons
The absence of a functionality within the software that enables the sending of appointment reminders through email is a noteworthy limitation, as it could enhance communication and engagement with clients by incorporating this convenient and widely used method of notification.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Wendy
Mental Health Care, N/A employees
Free Trial
Sep 01, 2014
The ease of use is a prominent feature, making it straightforward to train individuals.
The ease of use is a prominent feature, making it straightforward to train individuals.
Pros
A solo practitioner highlights DELPHI's affordability, ease of use, and efficiency in handling scheduling, billing, and electronic notes.
Cons
Difficulty navigating "The Scheduler" screen, particularly during urgent situations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ira
N/A, N/A employees
Free Trial
Feb 01, 2013
Make my life easier
Make my life easier
Pros
A private practitioner values DELPHI for its ease of learning, user-friendly billing, and reduced costs.
Cons
No identified issues or concerns.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Barbara
N/A, N/A employees
Free Trial
Jul 01, 2012
User friendly.
User friendly.
Pros
Over 20 years in solo practice, the user commends DELPHI for saving time, providing peace of mind, and being an excellent investment.
Cons
Limited offerings or plans, posing challenges for more complex billing issues requiring external tracking.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sharon
N/A, N/A employees
Free Trial
Jun 01, 2012
If you are looking for software, you are crazy if you don't consider DELPHI32!
If you are looking for software, you are crazy if you don't consider DELPHI32!
Pros
Will, the salesperson, receives praise for being helpful and patient in setting up and learning DELPHI.
Cons
Not many issues reported, some screens deemed slightly complex but manageable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Norma
N/A, N/A employees
Free Trial
Mar 01, 2012
I love this program
I love this program
Pros
In use for over 20 years, DELPHI continues to provide ease of use, flexibility, and excellent support to a solo practitioner.
Cons
No downsides found in the 20 years of using this software, as per the user's experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
N/A, N/A employees
Free Trial
Feb 01, 2012
Great functionality and easy to use!
Great functionality and easy to use!
Pros
A user shares their positive experience with DELPHI, emphasizing its ease of learning, affordability, and excellent support.
Cons
Confusion in understanding how the system software flows, and the GUI is considered not as good as other billing software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Terry
N/A, N/A employees
Free Trial
Feb 01, 2012
What you see is what you get
What you see is what you get
Pros
The purchase of A+ Delphi is appreciated for its user-friendliness, adherence to insurance requirements, and accurate reports.
Cons
No identified issues, minor trouble managing downloads on one computer but no program-related problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jo
N/A, N/A employees
Free Trial
Dec 01, 2011
Best Psychotherapy Billing program on the market!
Best Psychotherapy Billing program on the market!
Pros
A solo psychotherapist finds DELPHI easy to learn, affordable, and praises the hands-on control of information it provides.
Cons
Complex and expensive subscription options found with other providers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
George
N/A, N/A employees
Free Trial
Nov 01, 2011
Best decision I made for my billing software
Best decision I made for my billing software
Pros
A user, after a year of using DELPHI, praises its user-friendly nature, comprehensive features, and prompt assistance from the support team.
Cons
Ongoing discovery of features, indicating ease of jumping in with immediate functionality.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Cheryl
N/A, N/A employees
Free Trial
Nov 01, 2011