Overall Rating
4.7
11 Reviews
Rating Distribution
5
(8)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.7
11 Reviews
Rating Distribution
5
(8)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Time-saving Charting and Billing with Optimantra
Time-saving Charting and Billing with Optimantra
Pros
I have been able to save a significant ount of time with the charting and billing process using Optimantra. The software allows for customization, which is particularly beneficial for my Osteopathy practice. The ability to tailor the charting templates according to my specific needs has improved efficiency and workflow.
Cons
One drawback is that patients often complain about the length of the health history and review of systems forms, considering them to be too long. Additionally, while having the option for patients to input their credit card information before an appointment is convenient, it requires them to re-enter the information each time they make an appointment. It would be more preferable if the software could save and remember the credit card details for future appointments.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kathleen
Medical Practice, 1 employee employees
Jun 21, 2023
OptiMantra: Flexible and Cost-effective EHR
OptiMantra: Flexible and Cost-effective EHR
Pros
OptiMantra offers great flexibility and a wide range of features comparable to more expensive Electronic Health Records (EHRs). The software is easy to use for both office staff and practitioners, with minimal learning curve. The availability of numerous instructional videos aids in utilizing the product effectively. The support provided by the company is helpful and responsive. Migrating from a different EHR system to OptiMantra was a smooth process.
Cons
Occasionally, there are glitches in the software. For instance, when accessing the States database for scheduled medications, a new window opens and it can be challenging to navigate back to the script without the window closing.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Nikki
Medical Practice, 1 employee employees
Mar 17, 2023
Optimantra - Easy to Use and Time-Saving
Optimantra - Easy to Use and Time-Saving
Pros
The price point of Optimantra is excellent, providing great value for the features it offers. The software is incredibly easy to use and set up, making the transition smooth. The support te is helpful in assisting with customization and ensuring the charting meets individual preferences. I particularly appreciate that the software formats the IV osmolarity, eliminating the need for second-guessing.
Cons
So far, I have not encountered any issues or drawbacks with Optimantra. The progr has been performing exceptionally well and fulfills my needs.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Dynae
Hospital & Health Care, 2-10 employees employees
Nov 12, 2022
Highly Customizable Software with Excellent Customer Service
Highly Customizable Software with Excellent Customer Service
Pros
I impressed with the level of customization offered by Optimantra. The ability to create and share templates, as well as use other templates, is a valuable feature. The software simplifies insurance billing and provides an easy-to-use interface for sending and tracking claims. In case of any issues, the knowledge base page provides helpful information, and the customer service te is responsive and quick to find solutions. I appreciate the softwares feature that creates a link for easy scheduling on websites and sends reminders via email or text to minimize no-shows.
Cons
I encountered some challenges with payment processing companies integrated with Optimantra. Their customer service and fees were not satisfactory, so I had to opt for a separate card processing software. Additionally, when clients/patients visit the clinic solely for purchasing inventory products, the checkout process could be faster and more strelined. Creating a superbill each time can be time-consuming, and it would be beneficial to have a more efficient method for handling non-patient transactions.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Santha
Medical Practice, 1 employee employees
Nov 08, 2022
Optimantra - Efficient Charting for Acupuncturists
Optimantra - Efficient Charting for Acupuncturists
Pros
Optimantra offers specific chart note setups designed for acupuncturists and other integrative doctors. This customization reduces the time required for recording each entry, improving efficiency in patient care. The softwares ability to streline charting processes is highly appreciated.
Cons
It would be beneficial to minimize the number of mouse clicks needed when navigating through superbills and chart notes. Simplifying these processes would further enhance the user experience.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jenny
Health, Wellness and Fitness, 2-10 employees employees
Oct 28, 2022
Optimantra - Highly Configurable and Helpful for Patient Engagement
Optimantra - Highly Configurable and Helpful for Patient Engagement
Pros
I find the configurability of the intake and charting sections in Optimantra to be a valuable feature. It allows me to customize the software based on the type of patient Im treating. The robust treatment plans and patient portal enable easy information sharing while ensuring HIPAA compliance. The tasks and CRM functionality help me engage with patients and stay on top of follow-ups.
Cons
As a platform with numerous features, it took me a few days to figure out the optimal setup to suit my practices needs. However, once I filiarized myself with the software, it bece a powerful tool.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Roxane
Health, Wellness and Fitness, 2-10 employees employees
Oct 11, 2022
Optimantra - Easy Implementation and Versatility
Optimantra - Easy Implementation and Versatility
Pros
Implementing Optimantra was a straightforward process, and it proved to be a versatile solution for our multi-faceted clinic. The software covers various aspects of our operations, from basic tasks like charting, booking, and billing to more advanced functionalities such as inventory control and progr management. It offers comprehensive customization options and fulfills our diverse clinic needs.
Cons
While the software offers a range of templates for charting, I believe there could be more options, especially for specialized areas like EKGs and vision tests. Additionally, it can be challenging to chart certain functional testing performed in the clinic.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Jeremiah
Hospital & Health Care, 11-50 employees employees
Jul 29, 2022
Optimantra - Highly Customizable and Supportive EMR
Optimantra - Highly Customizable and Supportive EMR
Pros
As an external consultant, I have worked with several practices implementing Optimantra, and its customization capabilities have impressed me. The software allows for individual intakes, charting templates, and email/text templates, as well as flexible calendar configurations. The availability of a robust template library has been instrumental in helping clinics get started. Optimantras integration with e-prescribing, insurance billing, and various labs facilitates strelined workflow management and centralized tracking.
Cons
I have not encountered or heard of any major issues with the product. The Optimantra te has been responsive, regularly delivering new features and updates to address any concerns.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Anonymous
N/A, 2-10 employees employees
Jul 18, 2022
Optimantra - Intuitive and Responsive Software
Optimantra - Intuitive and Responsive Software
Pros
Optimantra is incredibly intuitive, allowing for plug-and-play functionality. Even individuals without medical knowledge, like my 19-year-old sons, were able to contribute to our fily business and assist with office work and data entry with minimal guidance. Compared to other EHR software, such as D, Optimantra was significantly easier to use. The software selessly imported our existing chart information, and we were able to start billing claims within a week. The customer service provided by Optimantra is responsive and helpful, with quick responses to inquiries and a comprehensive self-serve knowledge base.
Cons
It is challenging to find something to dislike about this software. If I had to nitpick, I would mention that the date formats on claims can sometimes be inconsistent, with some using the yyyy/mm/dd format and others using mm/dd/yyyy. However, this may be more related to claim formatting than the software itself. Overall, it is a minor issue, and the software could potentially address it by ensuring consistent formatting.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Alison
Health, Wellness and Fitness, 2-10 employees employees
Mar 16, 2022
Optimantra - Improved Workflow and Customer Service
Optimantra - Improved Workflow and Customer Service
Pros
Optimantra has automated our office workflow to a significant extent, allowing us to dedicate more time to patient care and customer service. The support te at Optimantra is highly responsive, readily available through their Feedback and Ticket features.
Cons
I cannot list any cons at this time. We have not encountered any issues or drawbacks with Optimantra.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Geri
Medical Practice, 11-50 employees employees
Oct 01, 2021
Optimantra - Feature-rich and Cost-effective
Optimantra - Feature-rich and Cost-effective
Pros
Optimantra stands out with its wide range of features, including billing, inventory management, and scheduling. Considering the features it offers, the software is reasonably priced compared to similar options in the market. Additionally, the customer service provided by Optimantra is exceptional.
Cons
It would be advantageous to have additional features added to the software to further enhance its capabilities.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Jelena
Biotechnology, 51-200 employees employees
Aug 17, 2021
Filters
Time-saving Charting and Billing with Optimantra
Time-saving Charting and Billing with Optimantra
Pros
I have been able to save a significant ount of time with the charting and billing process using Optimantra. The software allows for customization, which is particularly beneficial for my Osteopathy practice. The ability to tailor the charting templates according to my specific needs has improved efficiency and workflow.
Cons
One drawback is that patients often complain about the length of the health history and review of systems forms, considering them to be too long. Additionally, while having the option for patients to input their credit card information before an appointment is convenient, it requires them to re-enter the information each time they make an appointment. It would be more preferable if the software could save and remember the credit card details for future appointments.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kathleen
Medical Practice, 1 employee employees
Jun 21, 2023
OptiMantra: Flexible and Cost-effective EHR
OptiMantra: Flexible and Cost-effective EHR
Pros
OptiMantra offers great flexibility and a wide range of features comparable to more expensive Electronic Health Records (EHRs). The software is easy to use for both office staff and practitioners, with minimal learning curve. The availability of numerous instructional videos aids in utilizing the product effectively. The support provided by the company is helpful and responsive. Migrating from a different EHR system to OptiMantra was a smooth process.
Cons
Occasionally, there are glitches in the software. For instance, when accessing the States database for scheduled medications, a new window opens and it can be challenging to navigate back to the script without the window closing.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Nikki
Medical Practice, 1 employee employees
Mar 17, 2023
Optimantra - Easy to Use and Time-Saving
Optimantra - Easy to Use and Time-Saving
Pros
The price point of Optimantra is excellent, providing great value for the features it offers. The software is incredibly easy to use and set up, making the transition smooth. The support te is helpful in assisting with customization and ensuring the charting meets individual preferences. I particularly appreciate that the software formats the IV osmolarity, eliminating the need for second-guessing.
Cons
So far, I have not encountered any issues or drawbacks with Optimantra. The progr has been performing exceptionally well and fulfills my needs.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Dynae
Hospital & Health Care, 2-10 employees employees
Nov 12, 2022
Highly Customizable Software with Excellent Customer Service
Highly Customizable Software with Excellent Customer Service
Pros
I impressed with the level of customization offered by Optimantra. The ability to create and share templates, as well as use other templates, is a valuable feature. The software simplifies insurance billing and provides an easy-to-use interface for sending and tracking claims. In case of any issues, the knowledge base page provides helpful information, and the customer service te is responsive and quick to find solutions. I appreciate the softwares feature that creates a link for easy scheduling on websites and sends reminders via email or text to minimize no-shows.
Cons
I encountered some challenges with payment processing companies integrated with Optimantra. Their customer service and fees were not satisfactory, so I had to opt for a separate card processing software. Additionally, when clients/patients visit the clinic solely for purchasing inventory products, the checkout process could be faster and more strelined. Creating a superbill each time can be time-consuming, and it would be beneficial to have a more efficient method for handling non-patient transactions.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Santha
Medical Practice, 1 employee employees
Nov 08, 2022
Optimantra - Efficient Charting for Acupuncturists
Optimantra - Efficient Charting for Acupuncturists
Pros
Optimantra offers specific chart note setups designed for acupuncturists and other integrative doctors. This customization reduces the time required for recording each entry, improving efficiency in patient care. The softwares ability to streline charting processes is highly appreciated.
Cons
It would be beneficial to minimize the number of mouse clicks needed when navigating through superbills and chart notes. Simplifying these processes would further enhance the user experience.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jenny
Health, Wellness and Fitness, 2-10 employees employees
Oct 28, 2022
Optimantra - Highly Configurable and Helpful for Patient Engagement
Optimantra - Highly Configurable and Helpful for Patient Engagement
Pros
I find the configurability of the intake and charting sections in Optimantra to be a valuable feature. It allows me to customize the software based on the type of patient Im treating. The robust treatment plans and patient portal enable easy information sharing while ensuring HIPAA compliance. The tasks and CRM functionality help me engage with patients and stay on top of follow-ups.
Cons
As a platform with numerous features, it took me a few days to figure out the optimal setup to suit my practices needs. However, once I filiarized myself with the software, it bece a powerful tool.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Roxane
Health, Wellness and Fitness, 2-10 employees employees
Oct 11, 2022
Optimantra - Easy Implementation and Versatility
Optimantra - Easy Implementation and Versatility
Pros
Implementing Optimantra was a straightforward process, and it proved to be a versatile solution for our multi-faceted clinic. The software covers various aspects of our operations, from basic tasks like charting, booking, and billing to more advanced functionalities such as inventory control and progr management. It offers comprehensive customization options and fulfills our diverse clinic needs.
Cons
While the software offers a range of templates for charting, I believe there could be more options, especially for specialized areas like EKGs and vision tests. Additionally, it can be challenging to chart certain functional testing performed in the clinic.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Jeremiah
Hospital & Health Care, 11-50 employees employees
Jul 29, 2022
Optimantra - Highly Customizable and Supportive EMR
Optimantra - Highly Customizable and Supportive EMR
Pros
As an external consultant, I have worked with several practices implementing Optimantra, and its customization capabilities have impressed me. The software allows for individual intakes, charting templates, and email/text templates, as well as flexible calendar configurations. The availability of a robust template library has been instrumental in helping clinics get started. Optimantras integration with e-prescribing, insurance billing, and various labs facilitates strelined workflow management and centralized tracking.
Cons
I have not encountered or heard of any major issues with the product. The Optimantra te has been responsive, regularly delivering new features and updates to address any concerns.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Anonymous
N/A, 2-10 employees employees
Jul 18, 2022
Optimantra - Intuitive and Responsive Software
Optimantra - Intuitive and Responsive Software
Pros
Optimantra is incredibly intuitive, allowing for plug-and-play functionality. Even individuals without medical knowledge, like my 19-year-old sons, were able to contribute to our fily business and assist with office work and data entry with minimal guidance. Compared to other EHR software, such as D, Optimantra was significantly easier to use. The software selessly imported our existing chart information, and we were able to start billing claims within a week. The customer service provided by Optimantra is responsive and helpful, with quick responses to inquiries and a comprehensive self-serve knowledge base.
Cons
It is challenging to find something to dislike about this software. If I had to nitpick, I would mention that the date formats on claims can sometimes be inconsistent, with some using the yyyy/mm/dd format and others using mm/dd/yyyy. However, this may be more related to claim formatting than the software itself. Overall, it is a minor issue, and the software could potentially address it by ensuring consistent formatting.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Alison
Health, Wellness and Fitness, 2-10 employees employees
Mar 16, 2022
Optimantra - Improved Workflow and Customer Service
Optimantra - Improved Workflow and Customer Service
Pros
Optimantra has automated our office workflow to a significant extent, allowing us to dedicate more time to patient care and customer service. The support te at Optimantra is highly responsive, readily available through their Feedback and Ticket features.
Cons
I cannot list any cons at this time. We have not encountered any issues or drawbacks with Optimantra.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Geri
Medical Practice, 11-50 employees employees
Oct 01, 2021
Optimantra - Feature-rich and Cost-effective
Optimantra - Feature-rich and Cost-effective
Pros
Optimantra stands out with its wide range of features, including billing, inventory management, and scheduling. Considering the features it offers, the software is reasonably priced compared to similar options in the market. Additionally, the customer service provided by Optimantra is exceptional.
Cons
It would be advantageous to have additional features added to the software to further enhance its capabilities.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Jelena
Biotechnology, 51-200 employees employees
Aug 17, 2021