Overall Rating
3.8
5 Reviews
Rating Distribution
5
(1)
4
(2)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Overall Rating
3.8
5 Reviews
Rating Distribution
5
(1)
4
(2)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Has all the potential, however check it is right for you
Has all the potential, however check it is right for you
Pros
I highlights the time-saving capabilities of MedDBase, particularly through tagging features in forms and letters. Additionally, they commend the excellent customer support and the responsiveness of MedDBase to feedback and requests for changes.
Cons
I criticizes the hands-on setup process, which was not adequately explained during the sales process. Additionally, I find the general usability of the system to be clunky. While I acknowledge that Meddbase is making efforts to improve and listen to feedback, these changes came too late for their use, as I ended their engagement before going live.
Ease of use
6
Value for money
7
Customer Support
10
Functionality
8
Nick
Hospital & Health Care, 1-10 employees
Less than 6 months
Feb 01, 2024
Experience
Experience
Pros
The software is noted for its robustness and ample storage capacity. While it may take some time to become accustomed to, the user perceives this as a potential advantage.
Cons
I finds the system lacking in user-friendliness, particularly noting its non-app-based nature.I also encountered difficulties integrating Healthcode, with insufficient support or expertise available.
Ease of use
5
Value for money
2
Customer Support
2
Functionality
5
Paul
Medical Practice, 11-50 employees
More than a year
Jun 01, 2023
Fantastic Product
Fantastic Product
Pros
I appreciates MedDBase's extensive functionality, which has been developed over many years.
Cons
I suggests that having more flexibility in global settings, allowing choices to be applied selectively rather than universally, would be beneficial since one size rarely fits all.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Mick
Medical Practice, 51-100 employees
More than a year
Mar 01, 2023
Online Patient Record System
Online Patient Record System
Pros
MedDBase was adopted in 2009 to address increased demand from clients. It is lauded for its ease of use, stability, and comprehensive features such as quick access to patient records, medical billing, invoices, prescription details, and communication services via SMS and email.
Cons
Broadband outages can result in a temporary loss of service until a backup connection, such as a 3G card or backup line, is activated. However, the downtime is minimal.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Jack
N/A, N/A employees
Free Trial
Feb 01, 2010
MedDBase Medical Billing and patient record system
MedDBase Medical Billing and patient record system
Pros
Similar to the second comment, MedDBase is praised for its ease of use, rich features, stability, and various functionalities, including quick access to patient records, medical billing, invoices, prescription details, and communication services.
Cons
Similar to the second point, broadband outages are highlighted as a potential issue, particularly if there is no backup connection available.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Jack
N/A, N/A employees
Free Trial
Feb 01, 2010
Filters
Has all the potential, however check it is right for you
Has all the potential, however check it is right for you
Pros
I highlights the time-saving capabilities of MedDBase, particularly through tagging features in forms and letters. Additionally, they commend the excellent customer support and the responsiveness of MedDBase to feedback and requests for changes.
Cons
I criticizes the hands-on setup process, which was not adequately explained during the sales process. Additionally, I find the general usability of the system to be clunky. While I acknowledge that Meddbase is making efforts to improve and listen to feedback, these changes came too late for their use, as I ended their engagement before going live.
Ease of use
6
Value for money
7
Customer Support
10
Functionality
8
Nick
Hospital & Health Care, 1-10 employees
Less than 6 months
Feb 01, 2024
Experience
Experience
Pros
The software is noted for its robustness and ample storage capacity. While it may take some time to become accustomed to, the user perceives this as a potential advantage.
Cons
I finds the system lacking in user-friendliness, particularly noting its non-app-based nature.I also encountered difficulties integrating Healthcode, with insufficient support or expertise available.
Ease of use
5
Value for money
2
Customer Support
2
Functionality
5
Paul
Medical Practice, 11-50 employees
More than a year
Jun 01, 2023
Fantastic Product
Fantastic Product
Pros
I appreciates MedDBase's extensive functionality, which has been developed over many years.
Cons
I suggests that having more flexibility in global settings, allowing choices to be applied selectively rather than universally, would be beneficial since one size rarely fits all.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Mick
Medical Practice, 51-100 employees
More than a year
Mar 01, 2023
Online Patient Record System
Online Patient Record System
Pros
MedDBase was adopted in 2009 to address increased demand from clients. It is lauded for its ease of use, stability, and comprehensive features such as quick access to patient records, medical billing, invoices, prescription details, and communication services via SMS and email.
Cons
Broadband outages can result in a temporary loss of service until a backup connection, such as a 3G card or backup line, is activated. However, the downtime is minimal.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Jack
N/A, N/A employees
Free Trial
Feb 01, 2010
MedDBase Medical Billing and patient record system
MedDBase Medical Billing and patient record system
Pros
Similar to the second comment, MedDBase is praised for its ease of use, rich features, stability, and various functionalities, including quick access to patient records, medical billing, invoices, prescription details, and communication services.
Cons
Similar to the second point, broadband outages are highlighted as a potential issue, particularly if there is no backup connection available.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Jack
N/A, N/A employees
Free Trial
Feb 01, 2010