Overall Rating
4.4
8 Reviews
Rating Distribution
5
(5)
4
(2)
3
(0)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Overall Rating
4.4
8 Reviews
Rating Distribution
5
(5)
4
(2)
3
(0)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Filters
Specialty
Provider Size
Time Used
Easy to Use with Great Support
Easy to Use with Great Support
Pros
This software is easy to use with minimal clicks required for various tasks. The support te has been incredibly helpful, addressing any problems promptly.
Cons
There are no significant issues to mention, as the software has proven to be much better than our previous solution. Any problems that arise are quickly addressed.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Bruce
Medical Practice, 2-10 employees employees
Sep 01, 2020
Highly Customizable and User-Friendly
Highly Customizable and User-Friendly
Pros
The software is incredibly easy to use and can be easily modified to suit our specific needs. The customer support has been outstanding, and we have been able to generate notes and billing claims with ease.
Cons
Occasionally, the reporting feature can be challenging to navigate and drill down to extract the exact information needed.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Tina
Medical Practice, 11-50 employees employees
Jul 01, 2019
Better than most other software
Better than most other software
Pros
The scheduling and EMR program is very easy to use. Even staff members without any prior experience with EMR programming were able to use it effortlessly within a day. Although there are a few changes and updates that our practice would like to see we understand that it is not possible for hst to personalize the program for every practice. The communication is great as we receive blast emails notifying us of any issues or errors happening even before our practice is aware of them. No new details or facts have been added.
Cons
It is difficult for me to find any downsides to this software. In the rare event that we encounter a glitch the support team is quick to resolve any issues. If I were to suggest any improvements it would be to include an option to increase the font size.
Ease of use
5
Value for money
6
Customer Support
4
Functionality
5
bonnie
Medical Practice, 1-10 employees
Jun 23, 2019
Easy-to-Manage and Customizable
Easy-to-Manage and Customizable
Pros
This software is very easy to catch on to and manage. It can be progrmed to suit the specific needs of our facility, allowing for easy access and customization.
Cons
I cannot think of anything negative to say about the system.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Vivian
Medical Practice, 2-10 employees employees
Jun 22, 2019
Easy-to-Use Scheduling and EMR Progr
Easy-to-Use Scheduling and EMR Progr
Pros
I find this scheduling and EMR progr extremely easy to use. Even staff members who have no prior experience with EMR progrming were able to use it flawlessly within a day. While there are a few changes and updates we would like to see, we understand that the progr cannot be customized for every practice. The communication from the software provider is azing, as they promptly notify us via email about any issues or errors before we even become aware of them.
Cons
Its difficult for me to come up with any cons for this software. In the rare event of a glitch, which is expected with any computer progr, we receive a swift response that resolves the issues. If I were to suggest any changes, it would be to make it possible to enlarge the font for better visibility.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Bonnie
Medical Practice, 2-10 employees employees
Jun 15, 2019
Efficient Task Performance with Excellent Support
Efficient Task Performance with Excellent Support
Pros
Performing tasks using this software is generally very efficient, and the development te takes the end user (physicians and office staff) into consideration when designing processes. The support te is always available and ready to help, whether its explaining how to perform a task or being open to adding new features and options in future releases. They prioritize customer input and demonstrate expertise in the laws and regulations governing EMR software usage.
Cons
In all honesty, there is nothing to dislike. While personal preferences may differ ong users, any minor quibbles are few and far between.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Robert
Medical Practice, 1 employee employees
Jun 08, 2019
User-Friendly with a Functional Interface
User-Friendly with a Functional Interface
Pros
I appreciate how easy it is to use this software, and it offers a wide range of features. It meets our needs effectively.
Cons
While the software functions well, it could benefit from an updated interface to enhance its appearance.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Lisa
Medical Practice, 2-10 employees employees
Feb 27, 2019
User-Friendly Software with Customization Options
User-Friendly Software with Customization Options
Pros
The software is easy to learn and use, and it offers a variety of customizable features. I particularly appreciate the Correspondence and Preventive Care functionalities, which can be tailored to my specific needs. The note building feature allows for the creation of presets, making common documentation tasks faster and more efficient. Compared to other EMRs Ive used, this software requires fewer clicks to complete tasks, saving time and improving productivity.
Cons
The initial customization process may take some time to set up, but its worth the effort for the level of personalization it provides.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Erik
Hospital & Health Care, 2-10 empolyee employees
Feb 23, 2019
Filters
Easy to Use with Great Support
Easy to Use with Great Support
Pros
This software is easy to use with minimal clicks required for various tasks. The support te has been incredibly helpful, addressing any problems promptly.
Cons
There are no significant issues to mention, as the software has proven to be much better than our previous solution. Any problems that arise are quickly addressed.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Bruce
Medical Practice, 2-10 employees employees
Sep 01, 2020
Highly Customizable and User-Friendly
Highly Customizable and User-Friendly
Pros
The software is incredibly easy to use and can be easily modified to suit our specific needs. The customer support has been outstanding, and we have been able to generate notes and billing claims with ease.
Cons
Occasionally, the reporting feature can be challenging to navigate and drill down to extract the exact information needed.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Tina
Medical Practice, 11-50 employees employees
Jul 01, 2019
Better than most other software
Better than most other software
Pros
The scheduling and EMR program is very easy to use. Even staff members without any prior experience with EMR programming were able to use it effortlessly within a day. Although there are a few changes and updates that our practice would like to see we understand that it is not possible for hst to personalize the program for every practice. The communication is great as we receive blast emails notifying us of any issues or errors happening even before our practice is aware of them. No new details or facts have been added.
Cons
It is difficult for me to find any downsides to this software. In the rare event that we encounter a glitch the support team is quick to resolve any issues. If I were to suggest any improvements it would be to include an option to increase the font size.
Ease of use
5
Value for money
6
Customer Support
4
Functionality
5
bonnie
Medical Practice, 1-10 employees
Jun 23, 2019
Easy-to-Manage and Customizable
Easy-to-Manage and Customizable
Pros
This software is very easy to catch on to and manage. It can be progrmed to suit the specific needs of our facility, allowing for easy access and customization.
Cons
I cannot think of anything negative to say about the system.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Vivian
Medical Practice, 2-10 employees employees
Jun 22, 2019
Easy-to-Use Scheduling and EMR Progr
Easy-to-Use Scheduling and EMR Progr
Pros
I find this scheduling and EMR progr extremely easy to use. Even staff members who have no prior experience with EMR progrming were able to use it flawlessly within a day. While there are a few changes and updates we would like to see, we understand that the progr cannot be customized for every practice. The communication from the software provider is azing, as they promptly notify us via email about any issues or errors before we even become aware of them.
Cons
Its difficult for me to come up with any cons for this software. In the rare event of a glitch, which is expected with any computer progr, we receive a swift response that resolves the issues. If I were to suggest any changes, it would be to make it possible to enlarge the font for better visibility.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Bonnie
Medical Practice, 2-10 employees employees
Jun 15, 2019
Efficient Task Performance with Excellent Support
Efficient Task Performance with Excellent Support
Pros
Performing tasks using this software is generally very efficient, and the development te takes the end user (physicians and office staff) into consideration when designing processes. The support te is always available and ready to help, whether its explaining how to perform a task or being open to adding new features and options in future releases. They prioritize customer input and demonstrate expertise in the laws and regulations governing EMR software usage.
Cons
In all honesty, there is nothing to dislike. While personal preferences may differ ong users, any minor quibbles are few and far between.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Robert
Medical Practice, 1 employee employees
Jun 08, 2019
User-Friendly with a Functional Interface
User-Friendly with a Functional Interface
Pros
I appreciate how easy it is to use this software, and it offers a wide range of features. It meets our needs effectively.
Cons
While the software functions well, it could benefit from an updated interface to enhance its appearance.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Lisa
Medical Practice, 2-10 employees employees
Feb 27, 2019
User-Friendly Software with Customization Options
User-Friendly Software with Customization Options
Pros
The software is easy to learn and use, and it offers a variety of customizable features. I particularly appreciate the Correspondence and Preventive Care functionalities, which can be tailored to my specific needs. The note building feature allows for the creation of presets, making common documentation tasks faster and more efficient. Compared to other EMRs Ive used, this software requires fewer clicks to complete tasks, saving time and improving productivity.
Cons
The initial customization process may take some time to set up, but its worth the effort for the level of personalization it provides.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Erik
Hospital & Health Care, 2-10 empolyee employees
Feb 23, 2019