Overall Rating
4.4
31 Reviews
Rating Distribution
5
(18)
4
(9)
3
(2)
2
(1)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.4
31 Reviews
Rating Distribution
5
(18)
4
(9)
3
(2)
2
(1)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
I recommend everyone to try it
I recommend everyone to try it
Pros
The calendar is really nice to look at. It organizes everything according to priority. The billing feature is also wonderful as well.
Cons
Customer service needs to decrease the wait time. Im getting really tired of this.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Grace
Elevate Wellness and Chiropractice, 2-9 employees
Jul 10, 2022
podiatry
podiatry
Pros
Due to it being cloud-based I’m able to access it from anywhere and I can customize it the way I want it to be. It is an amazing software.
Cons
The system often takes more time to start up, and there are times I am unable to find the right diagnosis.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
David
Westside Podiatric Associates, 2-10 employees employees
Jun 20, 2022
Simple and easy, covers all your EHR needs
Simple and easy, covers all your EHR needs
Pros
I love how simple and user-friendly the UX/UI interface is for this software. Practice EHR is easy to learn and there is no particular learning curve for staff training. It has a lot of options for your daily practice tasks. There is no elaborate implementation requiring a specialized IT staff, or professional installation. Their customer support staff is very good and always accessible.
Cons
The software is perfect except for one important feature, that is being missed from it: a patient kiosk. But the company has provided reassurance that it will be offered in the upcoming upgrades so I am waiting for that.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Faiza
Caremed Primary and Urgent Care PC, 11-50 employees employees
May 10, 2022
Great practice partner
Great practice partner
Pros
The software works well for our practice and it is user-friendly. I am happy with the service offered by the customer support.
Cons
Nothing it is great overall.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
John
Premier Psychiatry Services, 2-9 employees
Apr 14, 2021
Excellent for my solo practice
Excellent for my solo practice
Pros
It served all the goals and requirements for my small physiotherapy practice. Fully implemented solution with quick notes, billing and scheduling. Very easy to prescribe medicines as well.
Cons
It is confusing to look up patients by their name.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Nicole
Health, Wellness and Fitness, 1 employees
Apr 10, 2021
A valuable addition to our practice
A valuable addition to our practice
Pros
It is cloud based and has a simple interface which has helped me manage my practice with ease.
Cons
They should give us more control over the templates.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Joseph
Delaware Total Foot and Ankle, 2-9 employees
Apr 01, 2021
I am happy customer!
I am happy customer!
Pros
The interface is so easy to navigate through and they provide exceptional client support.
Cons
I would like it if I could add my own templates and had more control over them.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Joseph
Delaware Total Foot and Ankle Center, 51-200 employees employees
Sep 03, 2020
Has been the best one so far.
Has been the best one so far.
Pros
While I would say no EMR is perfect this one is pretty close to it! It is very easy to use.
Cons
I wish I could copy and paste things in the notes section.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Justin
Valley Foot & Ankle Specialists, 2-10 employees employees
Sep 02, 2020
Review
Review
Pros
The system is user-friendly. It streamlines the billing process. They offer great support whenever required. My overall experience with the software has been great.
Cons
There are times when the system gets a bit slow, but generally, it works well.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
John
Premier Psychiatric Services LLC, 2-10 employees employees
Nov 20, 2019
Great EHR
Great EHR
Pros
I wish I would have known about Practice EHR before I engaged with my earlier EHR. They always gave me an answer each time I had an inquiry, their client support is extraordinary thus accommodating, one of their tech support people always gets in touch with me even when I face an issue or difficulty late. I truly suggest this tool if you have a small practice and need an EHR that is straightforward and proficient. The effortlessness and the effectiveness to explore the framework. It is a generally excellent system for a small practice, the superbill with all CPT code is extremely useful.
Cons
It would be great if they have procedure template for my forte that is pain management however, I am certain they will get it later on.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
MANO
REVIVE ANESTHESIA, 2-10 employees employees
Oct 23, 2019
Love the e-RX functionality
Love the e-RX functionality
Pros
The software is so easy to use. No extensive training or programming experience required to operate it. I especially love their e-prescriptions. This has made our practice significantly easier. Pain management for patients is so much more efficient with this feature. No extra hassle or time wastage. Communication with pharmacies and patients is on our fingertips. And what makes it even better is how cost-effective it is.
Cons
Setting up and implementation takes a while but once done, the system works seamlessly.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Jack
Baptist Dental Center, Inc., 2-10 employee employees
May 16, 2019
Good value for money
Good value for money
Pros
Practice EHR is a great service. It is extremely user-friendly and flexible to a great degree. There is an abundant opportunity for customization. The people behind it do not disappoint either. Top notch customer service. The sales executive that initially dealt with me was a highly knowledgeable specialist. Their tech support is always available and is very efficient in fixing any issues we encounter.
Cons
There are some areas of the software that aren’t relevant to my practice needs. But that isn’t a major issue.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Justin
Lightning Mobility Evaluations, 1 employee employees
May 16, 2019
Too slow. Not worth it
Too slow. Not worth it
Pros
Editing data is considerably easy. Their coding system is up-to-date.
Cons
The software is so not suited for an eye clinic. The working is cumbersome. Too many workarounds. Every little task requires too many steps to completion. You cannot overview older information from within a record instead you have to close the window and open the older records to see them, which makes for a very inefficient service.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Steven
Seniorwell, 201-500 employees employees
May 14, 2019
great support
great support
Pros
The company staff is one of the most amazing I have come across throughout my medical health career. The sales reps, the tech support crew, and customer service are all very polite and actively helpful. They always find you the right and timely answers for your issues and never disappoint.
Cons
I do not find this software particularly user-friendly. It may be because I do not have a lot of experience with computations and tech devices, this system has been a little challenging for me to use. You are required to customize in a lot of the areas for it to work properly.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Romana
Romana Zvereva MD, 1 employee employees
May 04, 2019
A robust and adaptive product
A robust and adaptive product
Pros
Super easy to navigate this system. The customizability is great. It has been very helpful in creating personalized templates and report formats that fit our needs. This has significantly increased our efficiency on an organizational level. Their support reps have been a huge help throughout. Practice EHR has enabled us to cater to our patient’s changing needs more effectively without costing us an arm and leg. I highly recommend this software to more organizations in the medical healthcare professions.
Cons
the system can sometimes be a little cumbersome. The screen freezes on the application sometimes. You need to sign out and the re-sign in to make it run properly again which I suppose could be because they are still relatively new. I hope they fix these glitches in the future upgrades.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Patricia
Empowering Integrated Care Solutions, LLC, 11-50 employees employees
May 03, 2019
Great EHR for specialty practice
Great EHR for specialty practice
Pros
I have been extremely pleased with this service. They tailor the system to your specialty needs, Practice EHR has made my work very easy and efficient, seeing a lot of patients in a day and all their documentation needs get fulfilled very effectively with so much time to spare. The software is robust and light, there is never any difficulty navigating the system. The system meets all my podiatry practice needs, the documentation is very manageable now. I would highly recommend this to other specialty practices. The company personalizes the system for you and your practice. Value for money is so much greater compared to other competitors in the field. I am very glad I chose Practice EHR.
Cons
There have been a few times when connectivity was a challenge because of a weak internet connection. It works great with good internet. Other than that, I have no complaints with them.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Russell
SeniorWell, 11-50 employees employees
Apr 16, 2019
Amazingly surprised.
Amazingly surprised.
Pros
The price of this software is very reasonable and unbeatable as well. We highly recommend this software to everyone. It is easy to use, affordable and powerful. The customer support is superb, they resolve your problem instantly. Weve been using this product for one year now, and I am quite surprised about how easy it is to use and navigate. Every information you need is right in front of you, no need for further menu clicking to get where you want to be, plus billing is very easy to do.
Cons
None so far.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Raul
Grandberry Medical Care, PLLC, 2-9 employees
Feb 04, 2019
Has fulfilled my needs and one of the most affordable on the market.
Has fulfilled my needs and one of the most affordable on the market.
Pros
I am glad that I purchased this EHR and I am not thinking of switching it any time soon. It is easy to create templates and defaults. The price of this system is very reasonable. It is easily customizable. Translation to text is fast and correct. The customer service is really good.
Cons
The system sometimes gets really slow, other than that, there arent any cons to be told.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Adam
Huntington Healthcare Associates, LLC, 2-9 employees
Dec 07, 2018
The Best EHR
The Best EHR
Pros
We are so pleased that we chose Practice EHR for our practice. A true life-saver. The billing and invoices are so simple and comprehensive, equally desirable for both clinicians and patients. Coding is very simple and takes very little time compared to others. The system has helped us save hours of time and effort that was spent doing the paperwork.
Cons
Since we were using the traditional paper documentation method before this, it took us some time to make the transition and learn the system. However, the effort is more than worth the outcome!
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Jennifer
fredericktown vision center, 2-10 employees employees
Nov 20, 2018
Excellent!
Excellent!
Pros
It is cloud-based which is awesome. The system is easy to use and navigate and is user-friendly.
Cons
As it is cloud-based, you wouldnt want to lose your data plus you wouldnt want anyone else accessing the information, so make sure you secure your system with a password. Other than that there aint any negative points about it.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Bonnie
Hunter Vision, 10-49 employees
Sep 13, 2018
Great user-friendly interface. Lots of choices
Great user-friendly interface. Lots of choices
Pros
The best thing about Practice EHR is how easy it is to navigate with no complex interface that would require a lot of training or getting used to. Nothing is hidden or hard to reach. The system EHR has great functionalities of its own and it integrates with other software seamlessly which makes our office work run very smooth. It allows you to easily order multiple medications at the same time. I would recommend more practices to purchase the software.
Cons
All of the Practice EHR functions work great although it would be preferable if they put more work in improving their customer support department.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Metrine
Karen Hospital, 11-50 employees employees
Aug 23, 2018
The worst EHR software I have used in my entire decades-long experience
The worst EHR software I have used in my entire decades-long experience
Pros
The only redeeming quality Practice EHR company has, is its customer support staff. They are very helpful, understanding and patient. Other than that, this software is the worst EHR I have ever used. I have never had a worse experience with a system in the entire 30 years I have been in the healthcare profession.
Cons
Nothing about this software is what I was promised. The company made big claims but delivered nothing. Not a single function works the way it should. The system is cumbersome. The functionalities are innovative but leave a lot to be imagined. The whole system needs a lot of work done. I would not recommend it at all for any practice owners.
Ease of use
3
Value for money
4
Customer Support
3
Functionality
2
Karen
Karen A Langone DPM, 2-10 employees employees
Aug 11, 2018
The good and the bad
The good and the bad
Pros
The good things about the software are that me being in a solo practice can easily manage things with the help of this software. The system is cost-effective for a person who works only part-time. The medication ordering feature is great as I am able to order more than one at a time, and it is also great that I can order controlled substances for my patients when needed.
Cons
The bad about this software is about its tech support, you really cant get your call through, you have to wait for quite a while till they get connected, in between calls they get disconnected by the system and calling back and going through the process of waiting till you get connected again is a bummer. The system does not have any templates as well.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Rhonda
Psychiatric Nurse Practitioner Mental Health Care, 1 employees
Jun 07, 2018
Average. Not free as advertised
Average. Not free as advertised
Pros
Practice EHR seems like a great service by the looks of it, with its functionalities and all the bells and whistles. It is user-friendly and integrates with other system modules and extensions.
Cons
What is sad and unfair about Practice EHR is how they mislead you by telling you that the service they are providing is free anfd go to make many claims and promises but once you get the system, you find out that you have to individually pay for whatever features you use, a la carte style which ends up costing more than a regular EHR package.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Sabrina
Mind spa, 11-50 employees employees
May 15, 2018
The right choice
The right choice
Pros
The way that everything is in real-time like payments, claims and overall status in a payment cycle is amazing. This software is transparent as well, which is quite wonderful. It is easy to use for everyone in the clinical staff, and there are other many features that actually make this EHR perfect for every practice.
Cons
There are no issues as such that Ive noticed in this software.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Diana
Black Rock Vision Center, 2-9 employees
Mar 22, 2018
Easy to use
Easy to use
Pros
The system is easy to use and user-friendly. It is very easy to enter or drop any claims. It also generates custom reports which are very useful, and at the end of the day, it allows to see if corrections are needed in claims, which is super great.
Cons
Have to click a lot, which wastes quite a lot of time.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Rafael
Pulmonary & Critical Care, LLC, 10-49 employees
Jan 20, 2018
The software is good, problem fixing is a huge hassle though
The software is good, problem fixing is a huge hassle though
Pros
The system is quite easy to use even if you have no former training or programming experience. claims filing in the billing module is good, quite unproblematic and efficient. They have nice customer support department. The features are well-organized so the readability is good on the screen and tabs.
Cons
Billing module can be frustrating in a way that whenever you need to make changes in the bills or insurance for a patient, you cannot just directly do it, instead you have to call the customer service to get it done. Similarly, you cannot make any changes in real-time rather every little change, even the slightest glitch has to be fixed from their end leaving you with absolutely zero control over the corrections that need to be made.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Sandra
SilverStar Medical Billing Service LLC, 2-10 employees employees
Jan 03, 2018
Great service but with a steep learning curve
Great service but with a steep learning curve
Pros
The patient’s data is very well-organized in Practice EHR which made locating patients’ history very quick and hassle-free.
Cons
There is no spellcheck, auto-correct or warning if you input something twice. This sets off the whole process when you have to locate the most recent and accurate information. It takes a significant amount of time to figure out how to navigate and utilize different functionalities of the software. Although, once you get past that, it gets incredibly simple to perform everyday tasks, like locating and organizing data or making updates. It is extremely convenient to have your data stored in one system eliminating the need to put pieces together every time you require some information. It is so much easier to locate misplaced data as compared to how it would be with paper records. This a great advancement for all practices.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Claudia
Account Representative, - employees
Dec 25, 2017
Good Software
Good Software
Pros
The software is better than the other EHR systems and is easy to use. Their customer service is really great, they are always there when you need them.
Cons
The new updates kind of disabled a few functionalities and this needs to be fixed.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Peter
Mountainview Skin Care, 2-9 employees
Sep 19, 2017
Fantastic EHR. Love the functions
Fantastic EHR. Love the functions
Pros
Their customer support and client assisting staff are one the best I have ever come in contact with. The software is very conveniently implemented. They have so many options for everything and a lot of functionalities. The system is built like a fancy big company but the that does not affect its cost which is very affordable. I love Practice EHR. The interface is intuitive and well defined, no cluttering. The system is cloud-based so storage, installation or infrastructure are not an issue.
Cons
We rely mainly on their tutorial and demonstration videos online whenever theres an issue but most of them are not uploaded there. The staff always assures us that they will be uploaded soon but they havent yet. When they do finally put them up, it will be a lot quicker to ramp-up.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Scott
Nightingale Centers for Regenerative Medicine, 2-10 employees employees
Sep 15, 2017
Ease of use. Good functionalities
Ease of use. Good functionalities
Pros
Performing any and every task is very efficient and quick with Practice EHR. All the documentation is streamlined which means clinic work runs seamlessly smooth. The system does not require any proper training so it becomes very easy for any new staff member to get started on it.
Cons
The software has so far exhibited no real major issues. Other than the customer support, they have not been very helpful with the software but the company software support staff is great. But all in all, the software itself has been very responsive. Excellent service.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Marilyn
Coop City Chiropractic P.C, 11-50 employees employees
May 15, 2017
Filters
I recommend everyone to try it
I recommend everyone to try it
Pros
The calendar is really nice to look at. It organizes everything according to priority. The billing feature is also wonderful as well.
Cons
Customer service needs to decrease the wait time. Im getting really tired of this.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Grace
Elevate Wellness and Chiropractice, 2-9 employees
Jul 10, 2022
podiatry
podiatry
Pros
Due to it being cloud-based I’m able to access it from anywhere and I can customize it the way I want it to be. It is an amazing software.
Cons
The system often takes more time to start up, and there are times I am unable to find the right diagnosis.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
David
Westside Podiatric Associates, 2-10 employees employees
Jun 20, 2022
Simple and easy, covers all your EHR needs
Simple and easy, covers all your EHR needs
Pros
I love how simple and user-friendly the UX/UI interface is for this software. Practice EHR is easy to learn and there is no particular learning curve for staff training. It has a lot of options for your daily practice tasks. There is no elaborate implementation requiring a specialized IT staff, or professional installation. Their customer support staff is very good and always accessible.
Cons
The software is perfect except for one important feature, that is being missed from it: a patient kiosk. But the company has provided reassurance that it will be offered in the upcoming upgrades so I am waiting for that.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Faiza
Caremed Primary and Urgent Care PC, 11-50 employees employees
May 10, 2022
Great practice partner
Great practice partner
Pros
The software works well for our practice and it is user-friendly. I am happy with the service offered by the customer support.
Cons
Nothing it is great overall.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
John
Premier Psychiatry Services, 2-9 employees
Apr 14, 2021
Excellent for my solo practice
Excellent for my solo practice
Pros
It served all the goals and requirements for my small physiotherapy practice. Fully implemented solution with quick notes, billing and scheduling. Very easy to prescribe medicines as well.
Cons
It is confusing to look up patients by their name.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Nicole
Health, Wellness and Fitness, 1 employees
Apr 10, 2021
A valuable addition to our practice
A valuable addition to our practice
Pros
It is cloud based and has a simple interface which has helped me manage my practice with ease.
Cons
They should give us more control over the templates.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Joseph
Delaware Total Foot and Ankle, 2-9 employees
Apr 01, 2021
I am happy customer!
I am happy customer!
Pros
The interface is so easy to navigate through and they provide exceptional client support.
Cons
I would like it if I could add my own templates and had more control over them.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Joseph
Delaware Total Foot and Ankle Center, 51-200 employees employees
Sep 03, 2020
Has been the best one so far.
Has been the best one so far.
Pros
While I would say no EMR is perfect this one is pretty close to it! It is very easy to use.
Cons
I wish I could copy and paste things in the notes section.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Justin
Valley Foot & Ankle Specialists, 2-10 employees employees
Sep 02, 2020
Review
Review
Pros
The system is user-friendly. It streamlines the billing process. They offer great support whenever required. My overall experience with the software has been great.
Cons
There are times when the system gets a bit slow, but generally, it works well.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
John
Premier Psychiatric Services LLC, 2-10 employees employees
Nov 20, 2019
Great EHR
Great EHR
Pros
I wish I would have known about Practice EHR before I engaged with my earlier EHR. They always gave me an answer each time I had an inquiry, their client support is extraordinary thus accommodating, one of their tech support people always gets in touch with me even when I face an issue or difficulty late. I truly suggest this tool if you have a small practice and need an EHR that is straightforward and proficient. The effortlessness and the effectiveness to explore the framework. It is a generally excellent system for a small practice, the superbill with all CPT code is extremely useful.
Cons
It would be great if they have procedure template for my forte that is pain management however, I am certain they will get it later on.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
MANO
REVIVE ANESTHESIA, 2-10 employees employees
Oct 23, 2019
Love the e-RX functionality
Love the e-RX functionality
Pros
The software is so easy to use. No extensive training or programming experience required to operate it. I especially love their e-prescriptions. This has made our practice significantly easier. Pain management for patients is so much more efficient with this feature. No extra hassle or time wastage. Communication with pharmacies and patients is on our fingertips. And what makes it even better is how cost-effective it is.
Cons
Setting up and implementation takes a while but once done, the system works seamlessly.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Jack
Baptist Dental Center, Inc., 2-10 employee employees
May 16, 2019
Good value for money
Good value for money
Pros
Practice EHR is a great service. It is extremely user-friendly and flexible to a great degree. There is an abundant opportunity for customization. The people behind it do not disappoint either. Top notch customer service. The sales executive that initially dealt with me was a highly knowledgeable specialist. Their tech support is always available and is very efficient in fixing any issues we encounter.
Cons
There are some areas of the software that aren’t relevant to my practice needs. But that isn’t a major issue.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Justin
Lightning Mobility Evaluations, 1 employee employees
May 16, 2019
Too slow. Not worth it
Too slow. Not worth it
Pros
Editing data is considerably easy. Their coding system is up-to-date.
Cons
The software is so not suited for an eye clinic. The working is cumbersome. Too many workarounds. Every little task requires too many steps to completion. You cannot overview older information from within a record instead you have to close the window and open the older records to see them, which makes for a very inefficient service.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Steven
Seniorwell, 201-500 employees employees
May 14, 2019
great support
great support
Pros
The company staff is one of the most amazing I have come across throughout my medical health career. The sales reps, the tech support crew, and customer service are all very polite and actively helpful. They always find you the right and timely answers for your issues and never disappoint.
Cons
I do not find this software particularly user-friendly. It may be because I do not have a lot of experience with computations and tech devices, this system has been a little challenging for me to use. You are required to customize in a lot of the areas for it to work properly.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Romana
Romana Zvereva MD, 1 employee employees
May 04, 2019
A robust and adaptive product
A robust and adaptive product
Pros
Super easy to navigate this system. The customizability is great. It has been very helpful in creating personalized templates and report formats that fit our needs. This has significantly increased our efficiency on an organizational level. Their support reps have been a huge help throughout. Practice EHR has enabled us to cater to our patient’s changing needs more effectively without costing us an arm and leg. I highly recommend this software to more organizations in the medical healthcare professions.
Cons
the system can sometimes be a little cumbersome. The screen freezes on the application sometimes. You need to sign out and the re-sign in to make it run properly again which I suppose could be because they are still relatively new. I hope they fix these glitches in the future upgrades.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Patricia
Empowering Integrated Care Solutions, LLC, 11-50 employees employees
May 03, 2019
Great EHR for specialty practice
Great EHR for specialty practice
Pros
I have been extremely pleased with this service. They tailor the system to your specialty needs, Practice EHR has made my work very easy and efficient, seeing a lot of patients in a day and all their documentation needs get fulfilled very effectively with so much time to spare. The software is robust and light, there is never any difficulty navigating the system. The system meets all my podiatry practice needs, the documentation is very manageable now. I would highly recommend this to other specialty practices. The company personalizes the system for you and your practice. Value for money is so much greater compared to other competitors in the field. I am very glad I chose Practice EHR.
Cons
There have been a few times when connectivity was a challenge because of a weak internet connection. It works great with good internet. Other than that, I have no complaints with them.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Russell
SeniorWell, 11-50 employees employees
Apr 16, 2019
Amazingly surprised.
Amazingly surprised.
Pros
The price of this software is very reasonable and unbeatable as well. We highly recommend this software to everyone. It is easy to use, affordable and powerful. The customer support is superb, they resolve your problem instantly. Weve been using this product for one year now, and I am quite surprised about how easy it is to use and navigate. Every information you need is right in front of you, no need for further menu clicking to get where you want to be, plus billing is very easy to do.
Cons
None so far.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Raul
Grandberry Medical Care, PLLC, 2-9 employees
Feb 04, 2019
Has fulfilled my needs and one of the most affordable on the market.
Has fulfilled my needs and one of the most affordable on the market.
Pros
I am glad that I purchased this EHR and I am not thinking of switching it any time soon. It is easy to create templates and defaults. The price of this system is very reasonable. It is easily customizable. Translation to text is fast and correct. The customer service is really good.
Cons
The system sometimes gets really slow, other than that, there arent any cons to be told.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Adam
Huntington Healthcare Associates, LLC, 2-9 employees
Dec 07, 2018
The Best EHR
The Best EHR
Pros
We are so pleased that we chose Practice EHR for our practice. A true life-saver. The billing and invoices are so simple and comprehensive, equally desirable for both clinicians and patients. Coding is very simple and takes very little time compared to others. The system has helped us save hours of time and effort that was spent doing the paperwork.
Cons
Since we were using the traditional paper documentation method before this, it took us some time to make the transition and learn the system. However, the effort is more than worth the outcome!
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Jennifer
fredericktown vision center, 2-10 employees employees
Nov 20, 2018
Excellent!
Excellent!
Pros
It is cloud-based which is awesome. The system is easy to use and navigate and is user-friendly.
Cons
As it is cloud-based, you wouldnt want to lose your data plus you wouldnt want anyone else accessing the information, so make sure you secure your system with a password. Other than that there aint any negative points about it.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Bonnie
Hunter Vision, 10-49 employees
Sep 13, 2018
Great user-friendly interface. Lots of choices
Great user-friendly interface. Lots of choices
Pros
The best thing about Practice EHR is how easy it is to navigate with no complex interface that would require a lot of training or getting used to. Nothing is hidden or hard to reach. The system EHR has great functionalities of its own and it integrates with other software seamlessly which makes our office work run very smooth. It allows you to easily order multiple medications at the same time. I would recommend more practices to purchase the software.
Cons
All of the Practice EHR functions work great although it would be preferable if they put more work in improving their customer support department.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Metrine
Karen Hospital, 11-50 employees employees
Aug 23, 2018
The worst EHR software I have used in my entire decades-long experience
The worst EHR software I have used in my entire decades-long experience
Pros
The only redeeming quality Practice EHR company has, is its customer support staff. They are very helpful, understanding and patient. Other than that, this software is the worst EHR I have ever used. I have never had a worse experience with a system in the entire 30 years I have been in the healthcare profession.
Cons
Nothing about this software is what I was promised. The company made big claims but delivered nothing. Not a single function works the way it should. The system is cumbersome. The functionalities are innovative but leave a lot to be imagined. The whole system needs a lot of work done. I would not recommend it at all for any practice owners.
Ease of use
3
Value for money
4
Customer Support
3
Functionality
2
Karen
Karen A Langone DPM, 2-10 employees employees
Aug 11, 2018
The good and the bad
The good and the bad
Pros
The good things about the software are that me being in a solo practice can easily manage things with the help of this software. The system is cost-effective for a person who works only part-time. The medication ordering feature is great as I am able to order more than one at a time, and it is also great that I can order controlled substances for my patients when needed.
Cons
The bad about this software is about its tech support, you really cant get your call through, you have to wait for quite a while till they get connected, in between calls they get disconnected by the system and calling back and going through the process of waiting till you get connected again is a bummer. The system does not have any templates as well.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Rhonda
Psychiatric Nurse Practitioner Mental Health Care, 1 employees
Jun 07, 2018
Average. Not free as advertised
Average. Not free as advertised
Pros
Practice EHR seems like a great service by the looks of it, with its functionalities and all the bells and whistles. It is user-friendly and integrates with other system modules and extensions.
Cons
What is sad and unfair about Practice EHR is how they mislead you by telling you that the service they are providing is free anfd go to make many claims and promises but once you get the system, you find out that you have to individually pay for whatever features you use, a la carte style which ends up costing more than a regular EHR package.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Sabrina
Mind spa, 11-50 employees employees
May 15, 2018
The right choice
The right choice
Pros
The way that everything is in real-time like payments, claims and overall status in a payment cycle is amazing. This software is transparent as well, which is quite wonderful. It is easy to use for everyone in the clinical staff, and there are other many features that actually make this EHR perfect for every practice.
Cons
There are no issues as such that Ive noticed in this software.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Diana
Black Rock Vision Center, 2-9 employees
Mar 22, 2018
Easy to use
Easy to use
Pros
The system is easy to use and user-friendly. It is very easy to enter or drop any claims. It also generates custom reports which are very useful, and at the end of the day, it allows to see if corrections are needed in claims, which is super great.
Cons
Have to click a lot, which wastes quite a lot of time.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Rafael
Pulmonary & Critical Care, LLC, 10-49 employees
Jan 20, 2018
The software is good, problem fixing is a huge hassle though
The software is good, problem fixing is a huge hassle though
Pros
The system is quite easy to use even if you have no former training or programming experience. claims filing in the billing module is good, quite unproblematic and efficient. They have nice customer support department. The features are well-organized so the readability is good on the screen and tabs.
Cons
Billing module can be frustrating in a way that whenever you need to make changes in the bills or insurance for a patient, you cannot just directly do it, instead you have to call the customer service to get it done. Similarly, you cannot make any changes in real-time rather every little change, even the slightest glitch has to be fixed from their end leaving you with absolutely zero control over the corrections that need to be made.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Sandra
SilverStar Medical Billing Service LLC, 2-10 employees employees
Jan 03, 2018
Great service but with a steep learning curve
Great service but with a steep learning curve
Pros
The patient’s data is very well-organized in Practice EHR which made locating patients’ history very quick and hassle-free.
Cons
There is no spellcheck, auto-correct or warning if you input something twice. This sets off the whole process when you have to locate the most recent and accurate information. It takes a significant amount of time to figure out how to navigate and utilize different functionalities of the software. Although, once you get past that, it gets incredibly simple to perform everyday tasks, like locating and organizing data or making updates. It is extremely convenient to have your data stored in one system eliminating the need to put pieces together every time you require some information. It is so much easier to locate misplaced data as compared to how it would be with paper records. This a great advancement for all practices.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Claudia
Account Representative, - employees
Dec 25, 2017
Good Software
Good Software
Pros
The software is better than the other EHR systems and is easy to use. Their customer service is really great, they are always there when you need them.
Cons
The new updates kind of disabled a few functionalities and this needs to be fixed.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Peter
Mountainview Skin Care, 2-9 employees
Sep 19, 2017
Fantastic EHR. Love the functions
Fantastic EHR. Love the functions
Pros
Their customer support and client assisting staff are one the best I have ever come in contact with. The software is very conveniently implemented. They have so many options for everything and a lot of functionalities. The system is built like a fancy big company but the that does not affect its cost which is very affordable. I love Practice EHR. The interface is intuitive and well defined, no cluttering. The system is cloud-based so storage, installation or infrastructure are not an issue.
Cons
We rely mainly on their tutorial and demonstration videos online whenever theres an issue but most of them are not uploaded there. The staff always assures us that they will be uploaded soon but they havent yet. When they do finally put them up, it will be a lot quicker to ramp-up.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Scott
Nightingale Centers for Regenerative Medicine, 2-10 employees employees
Sep 15, 2017
Ease of use. Good functionalities
Ease of use. Good functionalities
Pros
Performing any and every task is very efficient and quick with Practice EHR. All the documentation is streamlined which means clinic work runs seamlessly smooth. The system does not require any proper training so it becomes very easy for any new staff member to get started on it.
Cons
The software has so far exhibited no real major issues. Other than the customer support, they have not been very helpful with the software but the company software support staff is great. But all in all, the software itself has been very responsive. Excellent service.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Marilyn
Coop City Chiropractic P.C, 11-50 employees employees
May 15, 2017