Overall Rating
4.8
5 Reviews
Rating Distribution
5
(4)
4
(1)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.8
5 Reviews
Rating Distribution
5
(4)
4
(1)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Organized our processes
Organized our processes
Pros
Great for scheduling, billing and keeping track of employee and client information. This software has so many features. You can store contact information for everyone and it allows you to communicate via text and email through the portal.
Cons
Somewhat user friendly. The system, sometimes, tends to lag and crash.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Shanikwa
Superior Quality, 10-49 employees
Mar 27, 2021
Practical to use for new business!
Practical to use for new business!
Pros
We are a relatively new business so The team did learn how to use it quickly and the templates have been very useful. In regards to customer service I find that my experience has been fantastic.
Cons
Ive got nothing for a con.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Cathy
LTC Professionals, 2-9 employees
Mar 25, 2021
Functional yet easy on budget!
Functional yet easy on budget!
Pros
Highest audit scores, quick data reporting , efficient financial and clinical measurements are notable operations of this product and that too , in a very reasonable price.
Cons
No cons.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Sara
AMD Billing, 10-49 employees
Mar 22, 2021
Flexible according to our needs!
Flexible according to our needs!
Pros
SmartCare provides flexible solution to our clinical practice. Customization was done through template creation. Training didnt take much time due to responsive design of the software. Financial and medical data reporting is very quick. Highly recommended,
Cons
I didnt find any problem with this software. Minor interface changes might accelerate the, already perfect, navigation.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jason
St. Joseph County CMHSAS, 50-99 employees
Mar 16, 2021
Satisfied
Satisfied
Pros
The transition to Streamline significantly increased operational efficiency minimizing errors and enhancing audit scores through intuitive interface design and dashboard-driven workflows.Streamlines cost-effective solution provided comprehensive reporting capabilities and streamlined billing processes ensuring quick data access and accurate financial and clinical measurements for our mental health and substance abuse services.
Cons
Despite its benefits the initial transition to Streamline may have posed challenges in terms of training and workflow disruptions requiring significant resources and adaptation efforts. While Streamline offered outstanding customer support reliance on technical assistance and potential compatibility issues with existing systems could have posed obstacles during implementation and future customization.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jason
Not Specified, N/A employees
Free Trial
Jun 01, 2011
Filters
Organized our processes
Organized our processes
Pros
Great for scheduling, billing and keeping track of employee and client information. This software has so many features. You can store contact information for everyone and it allows you to communicate via text and email through the portal.
Cons
Somewhat user friendly. The system, sometimes, tends to lag and crash.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Shanikwa
Superior Quality, 10-49 employees
Mar 27, 2021
Practical to use for new business!
Practical to use for new business!
Pros
We are a relatively new business so The team did learn how to use it quickly and the templates have been very useful. In regards to customer service I find that my experience has been fantastic.
Cons
Ive got nothing for a con.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Cathy
LTC Professionals, 2-9 employees
Mar 25, 2021
Functional yet easy on budget!
Functional yet easy on budget!
Pros
Highest audit scores, quick data reporting , efficient financial and clinical measurements are notable operations of this product and that too , in a very reasonable price.
Cons
No cons.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Sara
AMD Billing, 10-49 employees
Mar 22, 2021
Flexible according to our needs!
Flexible according to our needs!
Pros
SmartCare provides flexible solution to our clinical practice. Customization was done through template creation. Training didnt take much time due to responsive design of the software. Financial and medical data reporting is very quick. Highly recommended,
Cons
I didnt find any problem with this software. Minor interface changes might accelerate the, already perfect, navigation.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jason
St. Joseph County CMHSAS, 50-99 employees
Mar 16, 2021
Satisfied
Satisfied
Pros
The transition to Streamline significantly increased operational efficiency minimizing errors and enhancing audit scores through intuitive interface design and dashboard-driven workflows.Streamlines cost-effective solution provided comprehensive reporting capabilities and streamlined billing processes ensuring quick data access and accurate financial and clinical measurements for our mental health and substance abuse services.
Cons
Despite its benefits the initial transition to Streamline may have posed challenges in terms of training and workflow disruptions requiring significant resources and adaptation efforts. While Streamline offered outstanding customer support reliance on technical assistance and potential compatibility issues with existing systems could have posed obstacles during implementation and future customization.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jason
Not Specified, N/A employees
Free Trial
Jun 01, 2011