Overall Rating
3.9
25 Reviews
Rating Distribution
5
(12)
4
(6)
3
(3)
2
(0)
1
(4)
Satisfaction Score
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Overall Rating
3.9
25 Reviews
Rating Distribution
5
(12)
4
(6)
3
(3)
2
(0)
1
(4)
Satisfaction Score
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Filters
Specialty
Provider Size
Time Used
Great front end product lacks a little on the back end.
Great front end product lacks a little on the back end.
Pros
It serves as a comprehensive program from start to finish eliminating the need for additional software. Even beginners find minimal intensive training necessary.
Cons
The support is severely lacking with extended hold times; frequently technicians are unable to resolve issues. Additionally the cloud version does not live up to its expectations.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
10
Harold
Consumer Services, 51-100 employees
Less than a year
Jul 01, 2017
customer service quite poor.
customer service quite poor.
Pros
The layout is reasonably good.
Cons
Despite only occasionally using specific software features we are obligated to pay the full support fee or opt to discontinue support for that component. Should we decide to resume usage in the future repurchasing the component is necessary even though we've already paid the complete purchase price. This fee structure is unappealing to practices with lower volumes.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
4
Ellie
Medical Practice, 1-10 employees
More than a year
Jul 01, 2017
Empty promises horrible support and software that is a decade outdated.
Empty promises horrible support and software that is a decade outdated.
Pros
Despite using Nextech for over two years a fully developed EMR remains elusive. Following four days of EMR implementation and paid support promises to fix the system have consistently fallen through. The last on-site visit from Nextech's implementation team focused on cosmetic aspects with the implementation specialist admitting their priority was addressing the system's appearance.
Cons
The system is outdated and isn't receiving updates.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
4
Trevor
Medical Practice, 1-10 employees
More than a year
Mar 01, 2017
Criminals
Criminals
Pros
The EMR was operational but suffered from notably poor customer service.
Cons
Customer service
Ease of use
10
Value for money
3
Customer Support
3
Functionality
6
Bo
Medical Practice, 11-50 employees
More than a year
Mar 01, 2017
Nextech EMR
Nextech EMR
Pros
In my role as Clinical Staff Supervisor regular use of Nextech throughout the workday has streamlined the training aspect of my job. Thanks to Nextech's user-friendly interface even those with minimal EMR experience quickly grasp its use. Navigating through the patient's chart is also straightforward.
Cons
Extremely beneficial for scribing on behalf of our providers and managing multiple problems concurrently.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Brenda
Medical Practice, 11-50 employees
Less than 6 months
Feb 01, 2017
Easy to Use
Easy to Use
Pros
Nextech is aesthetically pleasing and user-friendly allowing seamless location of information without unnecessary tabs. The schedule permits easy drag-and-drop functionality simplifying interactions with patients.
Cons
Having used various systems I cannot identify any cons with this one.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sarah
Medical Practice, 11-50 employees
Less than 6 months
Jan 01, 2017
FOR TEN YEARS THEY HAVE BEEN PROMISING ONLINE SCHEDULING
FOR TEN YEARS THEY HAVE BEEN PROMISING ONLINE SCHEDULING
Pros
Despite a decade-plus use of NexTech the exorbitant cost and unfulfilled promises particularly regarding online scheduling remain significant concerns. The system's lack of compatibility with other software further compounds the challenges.
Cons
Lack of online scheduling despite promises and it comes at a high cost.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
3
Kile
Medical Practice, 51-100 employees
Less than 6 months
Jan 01, 2017
Nextech system
Nextech system
Pros
The system is user-friendly with several programs seamlessly integrating with it.
Cons
N/A
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Cassandra
Medical Practice, 1-10 employees
Less than 6 months
Jan 01, 2017
Overall amazing!
Overall amazing!
Pros
Having worked with numerous software systems Nextech emerges as the superior choice. They collaborate with each client customizing the billing portal transferring demographics from previous software and providing internal messaging for swift office communication. The inclusion of electronic prescriptions and appointment confirmations via email and text streamlines processes.
Cons
N/A
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Candace
Medical Practice, 1-10 employees
Less than 6 months
Jan 01, 2017
Practice Management System needed for Every Practice!
Practice Management System needed for Every Practice!
Pros
Nextech stands out as a recommended software solution for physicians aspiring to expand their practices. It caters to practices of all sizes proving particularly beneficial for smaller and medium-sized practices looking to grow rapidly. The reporting function is especially praised for its key role in facilitating informed decisions.
Cons
The addition of an E-Eligibility option would make this the most comprehensive end-to-end RCM solution in the industry.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mohamed
Financial Services, 51-100 employees
Less than 6 months
Dec 01, 2016
Best Practice Management System for Ophthalmology Physicians
Best Practice Management System for Ophthalmology Physicians
Pros
My four years of using Nextech have significantly improved our practice transforming it into a transparent system. Clients can access comprehensive information leading to better decision-making and substantial revenue percentage growth.
Cons
A comment section could be established for AR Analysts to input follow-up notes eliminating the need for general notes.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Rizan
Financial Services, 51-100 employees
Less than 6 months
Dec 01, 2016
Best RCM Software for Physicians
Best RCM Software for Physicians
Pros
With over six years in the Medical Billing Industry working with Nextech has consistently proven to be the best solution for providing end-to-end RCM services. The system excels in generating reports tailored to specific needs and remains user-friendly.
Cons
The interface could be made more colorful and eye-catching.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Minfaz
Financial Services, 51-100 employees
Less than 6 months
Dec 01, 2016
Best Medical Practice Management System
Best Medical Practice Management System
Pros
Nextech is an outstanding software for end-to-end revenue cycle management services. Its simplicity and effectiveness set it apart making it easy for medical practices to analyze reports for continuous improvement.
Cons
N/A
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Johnson
Financial Services, 11-50 employees
Less than 6 months
Nov 01, 2016
Nextech
Nextech
Pros
Initial costs were managed with a no-interest loan but the intricate details obscured the unreasonably high annual maintenance fees. Licensing fees for each station and the fixed $15000 annual fee irrespective of utilization pose significant concerns. Exploring alternative EHS systems is currently under consideration.
Cons
In all regards it's excessively expensive � $1300 licensing fees additional equipment purchases and a $15000 annual maintenance fee per doctor.
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Hannah
Medical Practice, 11-50 employees
Less than 6 months
Nov 01, 2016
NexTech
NexTech
Pros
The support costs are deemed excessive with additional charges for every service. The pricing structure for computer licenses is notably steep.
Cons
I find the billing system very hard to understand.
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Kate
Medical Practice, 11-50 employees
Less than 6 months
Nov 01, 2016
user friendly
user friendly
Pros
Over a four-year period of use I have encountered no issues with the system.
Cons
I wish it would automatically keep deductibles up to date sparing us the manual task upon payment receipt.
Ease of use
8
Value for money
6
Customer Support
9
Functionality
6
tiffany
Medical Practice, 51-100 employees
Less than 6 months
Oct 01, 2016
Nextech is user friendly!
Nextech is user friendly!
Pros
Using Nextech for several years I find it easy to learn and navigate. The system's user-friendly nature simplifies the training of new hires. The readily available and knowledgeable customer support further enhances the user experience.
Cons
Some improvement is needed in reporting; it's not easy to drill down to the specific report and there are too many pop-up alerts when accessing a chart.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
DeeDee
Medical Practice, 11-50 employees
Less than 6 months
Oct 01, 2016
Practice Management made Easy with NexTech
Practice Management made Easy with NexTech
Pros
The system is visually friendly quick to learn and navigate with robust practice management and EMR capabilities. Its capacity to integrate with other systems is a notable advantage.
Cons
The reporting function requires enhancement; measuring conversion reports and return rates is not easily accomplished with NexTech.
Ease of use
10
Value for money
6
Customer Support
9
Functionality
8
Rose
Hospital & Health Care, N/A employees
More than a year
Aug 01, 2016
Information on NextGen Software
Information on NextGen Software
Pros
The capability to access multiple screens for charging and directly sending results to the doctor is appreciated.
Cons
They are very helpful and willing to assist clients with the software.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Dianne
Medical Practice, N/A employees
More than a year
Jun 01, 2016
Too Expensive and Too Complicated
Too Expensive and Too Complicated
Pros
The system boasts a remarkable capacity for collecting and analyzing data.
Cons
Extremely complicated to use with a steep learning curve; the company charges for everything and customer support is lacking.
Ease of use
3
Value for money
3
Customer Support
6
Functionality
4
Dan
Medical Practice, N/A employees
More than a year
Apr 01, 2016
Nextech Dermatology Software is VERY adaptable!!
Nextech Dermatology Software is VERY adaptable!!
Pros
With Nextech software changes can be implemented at any time. While there was a learning curve for a less computer-savvy nurse practitioner support from the younger personnel at Nextech guided through the process. Though customization is necessary the system offers limitless possibilities.
Cons
Creating your own stampers is time-consuming. NexTech should provide new dermatologists with basic stampers needed to start their practice right away. Collaboration with existing users could determine the most common stampers. Preprogramming common statements in areas like assessment medication procedure and discussion/education would help new dermatologists get started.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
6
Colleen
Medical Practice, N/A employees
More than a year
Mar 01, 2016
Nextech is very user friendly.
Nextech is very user friendly.
Pros
Nextech is highly user-friendly allowing for various approaches to completing the same task.
Cons
It would be appreciated if NexTech informed us when there is a new update available. Sometimes it is months before we realize we are using an outdated version.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Val
Medical Practice, N/A employees
More than a year
Oct 01, 2015
NexTech Review
NexTech Review
Pros
Tailored to plastic and reconstructive surgery Nextech offers multiple avenues to accomplish tasks. Responsive customer service and the anticipated "Edge" feature add to the overall positive experience.
Cons
There is nothing at this time that I do not like about this product.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Tina
Medical Practice, N/A employees
More than a year
Oct 01, 2015
System is User Friendly
System is User Friendly
Pros
The system remains user-friendly with easy navigation and robust features for tracking and reporting.
Cons
The absence of a save button makes entries final.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
6
Rachel
Medical Practice, N/A employees
Less than a year
Oct 01, 2015
A first time user's review.
A first time user's review.
Pros
Remarkably user-friendly it aids in organizing patients and ensuring a smooth flow of the day.
Cons
Currently I can't think of any complaints about this system.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Rachel
Medical Practice, N/A employees
Less than 6 months
Oct 01, 2015
Filters
Great front end product lacks a little on the back end.
Great front end product lacks a little on the back end.
Pros
It serves as a comprehensive program from start to finish eliminating the need for additional software. Even beginners find minimal intensive training necessary.
Cons
The support is severely lacking with extended hold times; frequently technicians are unable to resolve issues. Additionally the cloud version does not live up to its expectations.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
10
Harold
Consumer Services, 51-100 employees
Less than a year
Jul 01, 2017
customer service quite poor.
customer service quite poor.
Pros
The layout is reasonably good.
Cons
Despite only occasionally using specific software features we are obligated to pay the full support fee or opt to discontinue support for that component. Should we decide to resume usage in the future repurchasing the component is necessary even though we've already paid the complete purchase price. This fee structure is unappealing to practices with lower volumes.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
4
Ellie
Medical Practice, 1-10 employees
More than a year
Jul 01, 2017
Empty promises horrible support and software that is a decade outdated.
Empty promises horrible support and software that is a decade outdated.
Pros
Despite using Nextech for over two years a fully developed EMR remains elusive. Following four days of EMR implementation and paid support promises to fix the system have consistently fallen through. The last on-site visit from Nextech's implementation team focused on cosmetic aspects with the implementation specialist admitting their priority was addressing the system's appearance.
Cons
The system is outdated and isn't receiving updates.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
4
Trevor
Medical Practice, 1-10 employees
More than a year
Mar 01, 2017
Criminals
Criminals
Pros
The EMR was operational but suffered from notably poor customer service.
Cons
Customer service
Ease of use
10
Value for money
3
Customer Support
3
Functionality
6
Bo
Medical Practice, 11-50 employees
More than a year
Mar 01, 2017
Nextech EMR
Nextech EMR
Pros
In my role as Clinical Staff Supervisor regular use of Nextech throughout the workday has streamlined the training aspect of my job. Thanks to Nextech's user-friendly interface even those with minimal EMR experience quickly grasp its use. Navigating through the patient's chart is also straightforward.
Cons
Extremely beneficial for scribing on behalf of our providers and managing multiple problems concurrently.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Brenda
Medical Practice, 11-50 employees
Less than 6 months
Feb 01, 2017
Easy to Use
Easy to Use
Pros
Nextech is aesthetically pleasing and user-friendly allowing seamless location of information without unnecessary tabs. The schedule permits easy drag-and-drop functionality simplifying interactions with patients.
Cons
Having used various systems I cannot identify any cons with this one.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sarah
Medical Practice, 11-50 employees
Less than 6 months
Jan 01, 2017
FOR TEN YEARS THEY HAVE BEEN PROMISING ONLINE SCHEDULING
FOR TEN YEARS THEY HAVE BEEN PROMISING ONLINE SCHEDULING
Pros
Despite a decade-plus use of NexTech the exorbitant cost and unfulfilled promises particularly regarding online scheduling remain significant concerns. The system's lack of compatibility with other software further compounds the challenges.
Cons
Lack of online scheduling despite promises and it comes at a high cost.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
3
Kile
Medical Practice, 51-100 employees
Less than 6 months
Jan 01, 2017
Nextech system
Nextech system
Pros
The system is user-friendly with several programs seamlessly integrating with it.
Cons
N/A
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Cassandra
Medical Practice, 1-10 employees
Less than 6 months
Jan 01, 2017
Overall amazing!
Overall amazing!
Pros
Having worked with numerous software systems Nextech emerges as the superior choice. They collaborate with each client customizing the billing portal transferring demographics from previous software and providing internal messaging for swift office communication. The inclusion of electronic prescriptions and appointment confirmations via email and text streamlines processes.
Cons
N/A
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Candace
Medical Practice, 1-10 employees
Less than 6 months
Jan 01, 2017
Practice Management System needed for Every Practice!
Practice Management System needed for Every Practice!
Pros
Nextech stands out as a recommended software solution for physicians aspiring to expand their practices. It caters to practices of all sizes proving particularly beneficial for smaller and medium-sized practices looking to grow rapidly. The reporting function is especially praised for its key role in facilitating informed decisions.
Cons
The addition of an E-Eligibility option would make this the most comprehensive end-to-end RCM solution in the industry.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mohamed
Financial Services, 51-100 employees
Less than 6 months
Dec 01, 2016
Best Practice Management System for Ophthalmology Physicians
Best Practice Management System for Ophthalmology Physicians
Pros
My four years of using Nextech have significantly improved our practice transforming it into a transparent system. Clients can access comprehensive information leading to better decision-making and substantial revenue percentage growth.
Cons
A comment section could be established for AR Analysts to input follow-up notes eliminating the need for general notes.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Rizan
Financial Services, 51-100 employees
Less than 6 months
Dec 01, 2016
Best RCM Software for Physicians
Best RCM Software for Physicians
Pros
With over six years in the Medical Billing Industry working with Nextech has consistently proven to be the best solution for providing end-to-end RCM services. The system excels in generating reports tailored to specific needs and remains user-friendly.
Cons
The interface could be made more colorful and eye-catching.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Minfaz
Financial Services, 51-100 employees
Less than 6 months
Dec 01, 2016
Best Medical Practice Management System
Best Medical Practice Management System
Pros
Nextech is an outstanding software for end-to-end revenue cycle management services. Its simplicity and effectiveness set it apart making it easy for medical practices to analyze reports for continuous improvement.
Cons
N/A
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Johnson
Financial Services, 11-50 employees
Less than 6 months
Nov 01, 2016
Nextech
Nextech
Pros
Initial costs were managed with a no-interest loan but the intricate details obscured the unreasonably high annual maintenance fees. Licensing fees for each station and the fixed $15000 annual fee irrespective of utilization pose significant concerns. Exploring alternative EHS systems is currently under consideration.
Cons
In all regards it's excessively expensive � $1300 licensing fees additional equipment purchases and a $15000 annual maintenance fee per doctor.
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Hannah
Medical Practice, 11-50 employees
Less than 6 months
Nov 01, 2016
NexTech
NexTech
Pros
The support costs are deemed excessive with additional charges for every service. The pricing structure for computer licenses is notably steep.
Cons
I find the billing system very hard to understand.
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Kate
Medical Practice, 11-50 employees
Less than 6 months
Nov 01, 2016
user friendly
user friendly
Pros
Over a four-year period of use I have encountered no issues with the system.
Cons
I wish it would automatically keep deductibles up to date sparing us the manual task upon payment receipt.
Ease of use
8
Value for money
6
Customer Support
9
Functionality
6
tiffany
Medical Practice, 51-100 employees
Less than 6 months
Oct 01, 2016
Nextech is user friendly!
Nextech is user friendly!
Pros
Using Nextech for several years I find it easy to learn and navigate. The system's user-friendly nature simplifies the training of new hires. The readily available and knowledgeable customer support further enhances the user experience.
Cons
Some improvement is needed in reporting; it's not easy to drill down to the specific report and there are too many pop-up alerts when accessing a chart.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
DeeDee
Medical Practice, 11-50 employees
Less than 6 months
Oct 01, 2016
Practice Management made Easy with NexTech
Practice Management made Easy with NexTech
Pros
The system is visually friendly quick to learn and navigate with robust practice management and EMR capabilities. Its capacity to integrate with other systems is a notable advantage.
Cons
The reporting function requires enhancement; measuring conversion reports and return rates is not easily accomplished with NexTech.
Ease of use
10
Value for money
6
Customer Support
9
Functionality
8
Rose
Hospital & Health Care, N/A employees
More than a year
Aug 01, 2016
Information on NextGen Software
Information on NextGen Software
Pros
The capability to access multiple screens for charging and directly sending results to the doctor is appreciated.
Cons
They are very helpful and willing to assist clients with the software.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Dianne
Medical Practice, N/A employees
More than a year
Jun 01, 2016
Too Expensive and Too Complicated
Too Expensive and Too Complicated
Pros
The system boasts a remarkable capacity for collecting and analyzing data.
Cons
Extremely complicated to use with a steep learning curve; the company charges for everything and customer support is lacking.
Ease of use
3
Value for money
3
Customer Support
6
Functionality
4
Dan
Medical Practice, N/A employees
More than a year
Apr 01, 2016
Nextech Dermatology Software is VERY adaptable!!
Nextech Dermatology Software is VERY adaptable!!
Pros
With Nextech software changes can be implemented at any time. While there was a learning curve for a less computer-savvy nurse practitioner support from the younger personnel at Nextech guided through the process. Though customization is necessary the system offers limitless possibilities.
Cons
Creating your own stampers is time-consuming. NexTech should provide new dermatologists with basic stampers needed to start their practice right away. Collaboration with existing users could determine the most common stampers. Preprogramming common statements in areas like assessment medication procedure and discussion/education would help new dermatologists get started.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
6
Colleen
Medical Practice, N/A employees
More than a year
Mar 01, 2016
Nextech is very user friendly.
Nextech is very user friendly.
Pros
Nextech is highly user-friendly allowing for various approaches to completing the same task.
Cons
It would be appreciated if NexTech informed us when there is a new update available. Sometimes it is months before we realize we are using an outdated version.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Val
Medical Practice, N/A employees
More than a year
Oct 01, 2015
NexTech Review
NexTech Review
Pros
Tailored to plastic and reconstructive surgery Nextech offers multiple avenues to accomplish tasks. Responsive customer service and the anticipated "Edge" feature add to the overall positive experience.
Cons
There is nothing at this time that I do not like about this product.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Tina
Medical Practice, N/A employees
More than a year
Oct 01, 2015
System is User Friendly
System is User Friendly
Pros
The system remains user-friendly with easy navigation and robust features for tracking and reporting.
Cons
The absence of a save button makes entries final.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
6
Rachel
Medical Practice, N/A employees
Less than a year
Oct 01, 2015
A first time user's review.
A first time user's review.
Pros
Remarkably user-friendly it aids in organizing patients and ensuring a smooth flow of the day.
Cons
Currently I can't think of any complaints about this system.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Rachel
Medical Practice, N/A employees
Less than 6 months
Oct 01, 2015