Overall Rating
4.8
4 Reviews
Rating Distribution
5
(3)
4
(1)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.8
4 Reviews
Rating Distribution
5
(3)
4
(1)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Amazing customer service. Worth it!
Amazing customer service. Worth it!
Pros
It has pretty awesome features which we learned through their human resource. Customer service is extremely helpful in training. Their updates always improve navigation through files which saves up time.
Cons
Report Analysis is slightly difficult to follow up at first but works well when you get the hang of it.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Alex
Jewish Family Service Of The Desert, 10-49 employees
May 12, 2022
Comfortable to use!
Comfortable to use!
Pros
Training has been really helpful for us to make it comfortable to use. Really satisfied with the customer service. The new update is amazing. Overall an impressive experience.
Cons
Sometimes, it gets a bit difficult to figure out the steps.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
gladys
Parisi House on the Hill, Inc., 10-49 employees
Apr 07, 2022
Up to my expectations
Up to my expectations
Pros
Its functionality and customer service are very Remarkable. it is comprehensive and covers a lot of our clinical needs. I would definitely recommend this software to everyone.
Cons
Elaborated training is needed to get a hang of it.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Matthew
Pinebrook Family Answers, 2-9 employees
Mar 28, 2022
It gets the job done.
It gets the job done.
Pros
Our experience has been amazing and positive while making a transition to this software. Integration of system has also been very smooth. I really like the responsive interface.
Cons
We struggle with on-time response from the customer support.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Chrissy
ChildNet, 1 employees
Mar 25, 2021
Filters
Amazing customer service. Worth it!
Amazing customer service. Worth it!
Pros
It has pretty awesome features which we learned through their human resource. Customer service is extremely helpful in training. Their updates always improve navigation through files which saves up time.
Cons
Report Analysis is slightly difficult to follow up at first but works well when you get the hang of it.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Alex
Jewish Family Service Of The Desert, 10-49 employees
May 12, 2022
Comfortable to use!
Comfortable to use!
Pros
Training has been really helpful for us to make it comfortable to use. Really satisfied with the customer service. The new update is amazing. Overall an impressive experience.
Cons
Sometimes, it gets a bit difficult to figure out the steps.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
gladys
Parisi House on the Hill, Inc., 10-49 employees
Apr 07, 2022
Up to my expectations
Up to my expectations
Pros
Its functionality and customer service are very Remarkable. it is comprehensive and covers a lot of our clinical needs. I would definitely recommend this software to everyone.
Cons
Elaborated training is needed to get a hang of it.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Matthew
Pinebrook Family Answers, 2-9 employees
Mar 28, 2022
It gets the job done.
It gets the job done.
Pros
Our experience has been amazing and positive while making a transition to this software. Integration of system has also been very smooth. I really like the responsive interface.
Cons
We struggle with on-time response from the customer support.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Chrissy
ChildNet, 1 employees
Mar 25, 2021