Overall Rating
4.5
188 Reviews
Rating Distribution
5
(129)
4
(39)
3
(14)
2
(2)
1
(4)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
188 Reviews
Rating Distribution
5
(129)
4
(39)
3
(14)
2
(2)
1
(4)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Simply Payroll
Simply Payroll
Pros
Payroll services are user-friendly and intuitive.
Cons
It's user-friendly, with easy navigation between menu options.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Rubi
Law Practice, 1-10 employees
Less than 6 Months
Apr 27, 2024
The Best Payroll platform
The Best Payroll platform
Pros
The ease of use and user-friendly UI make it easy to track pay over multiple months.
Cons
Tracking time, vacation, and tax slips is very straightforward.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sujata
Financial Services, 500+ employees
More than a year
Apr 25, 2024
Adp is one of the best!
Adp is one of the best!
Pros
I've used this in different companies, and it's great to have an overview database and salary breakdown.
Cons
Occasionally, there was a delay in uploading tax papers.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Abegail
Consumer Services, 500+ employees
Less than a year
Apr 23, 2024
Dont Run , Skip
Dont Run , Skip
Pros
What I enjoyed most about using ADP is being able to preview my paystub before payday to see the net pay after taxes.
Cons
Waiting until the week of payday to view pay stubs for that period is frustrating; previewing a few days earlier would be more convenient.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jasmine
Consumer Services, 1-10 employees
More than a year
Apr 21, 2024
Full circle - off at prior company, new company on ADP
Full circle - off at prior company, new company on ADP
Pros
It's dependable and always available. Business-level support is timely, except for general support services, which are lacking.
Cons
It's overly complex and not purely SaaS, resembling a mainframe system.
Ease of use
5
Value for money
7
Customer Support
7
Functionality
10
Jeffrey
Accounting, 51-100 employees
More than a year
Apr 18, 2024
quick & easy in a virtual world
quick & easy in a virtual world
Pros
The ease of retrieving pay stubs and tax statements in a remote, paperless, direct deposit environment is remarkable.
Cons
There's not much I dislike about ADP.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tiffany
Automotive, 51-100 employees
More than a year
Apr 17, 2024
ADP GAME CHANGER
ADP GAME CHANGER
Pros
ADP offers numerous benefits; it keeps you organized and informed.
Cons
Being internet-dependent can be a drawback, but that's common for most apps nowadays.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nitchell
Research, 51-100 employees
More than a year
Apr 16, 2024
pros and cons
pros and cons
Pros
What stands out about ADP Workforce Now is its comprehensive HR tools suite. It streamlines tasks like payroll and benefits administration into one easy-to-use platform.
Cons
It's not the most intuitive at first, but you'll get used to it with practice.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
samuel
Hospitality, 51-100 employees
Less than a year
Apr 15, 2024
ADP is helpful if you use it correctly
ADP is helpful if you use it correctly
Pros
I appreciated accessing my attendance records and requesting time off, tracking hours, and payroll.
Cons
I disliked that access to W-2s ceased after leaving the company.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Nicky
Textiles, 1-10 employees
More than a year
Apr 14, 2024
Best Payroll System of 2024?
Best Payroll System of 2024?
Pros
The accessibility and user-friendly interface make it easy to load employees onto the software.
Cons
The most challenging part is dealing with system glitches or incorrect employee hour inputs.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Johnathan
Entertainment, 1-10 employees
Less than 6 Months
Apr 13, 2024
Use it everyday
Use it everyday
Pros
It's part of my job, and it's easy to generate reports or export data to Excel, making it quite efficient.
Cons
Honestly, this program is quite straightforward and easy to use.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Resha
Accounting, 1-10 employees
Less than 6 Months
Apr 13, 2024
ADP is the Payroll Solution
ADP is the Payroll Solution
Pros
ADP handles Records of Employments and submits them directly to the ministry, manages source deduction payments, and prepares T4s promptly.
Cons
I have no complaints; I appreciate ADP Workforce Now.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jacqueline
Law Practice, 1-10 employees
More than a year
Apr 08, 2024
A User Friendly System
A User Friendly System
Pros
ADP serves various purposes in our company, from payroll to time management, and job postings. Its versatility across different areas is impressive and caters to diverse company needs. Moreover, it's intuitive. Most employees grasp its functionality within minutes!
Cons
After using ADP Workforce Now for years, once I grasped the processes, I found no dislikes or flaws in my work routine.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
John
Mechanical or Industrial Engineering, 101-500 employees
More than a year
Apr 06, 2024
Wow it's awesome
Wow it's awesome
Pros
It's good, easy to use, and simply awesome.
Cons
Sometimes it's slow, gets stuck, or stops functioning.
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Jenny
Events Services, 500+ employees
Apr 05, 2024
Excellent for your Payroll needs
Excellent for your Payroll needs
Pros
It's effortless to use, navigate, and find support. Reliable and professional.
Cons
Currently, I can't think of anything negative; it's been excellent so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Antoniya
Information Technology and Services, 500+ employees
More than a year
Apr 04, 2024
ADP Survey
ADP Survey
Pros
The ease of access is excellent; I can retrieve paystubs whenever needed.
Cons
When requesting PTO, you must deduct your lunch; forgetting this affects your weekly time accuracy.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Jennifer
Medical Practice, 101-500 employees
More than a year
Apr 03, 2024
Love it! Never changing
Love it! Never changing
Pros
It's convenient for employees to access their payroll and review calculations, including accessing all W2 forms.
Cons
There's nothing to dislike; it's simple and easy to handle.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Belkin
Medical Practice, 1-10 employees
More than a year
Apr 02, 2024
Great for payroll
Great for payroll
Pros
As an employee, I found it convenient to have everything centralized and easily manageable by me.
Cons
I didn't encounter anything I disliked; it was straightforward and had all the necessary features for me as an employee.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Holly
Financial Services, 500+ employees
Less than a year
Apr 01, 2024
Great company
Great company
Pros
I have a great overall impression of the company; I've used it extensively in the past.
Cons
I faced no issues whatsoever with ADP Workforce.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Music, 1-10 employees
Less than a year
Apr 01, 2024
ADTP- works fine
ADTP- works fine
Pros
It's fast and straightforward for completing various tasks.
Cons
None come to mind. Occasionally, it's not synchronized with other apps.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Sharon
Security and Investigations, 500+ employees
More than a year
Apr 01, 2024
Ease of ADP
Ease of ADP
Pros
Logging into the application is straightforward.
Cons
When the company restricted employees' access to the benefits of ADP.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin
Internet, 500+ employees
Less than a year
Mar 21, 2024
ADP workforce
ADP workforce
Pros
I appreciate how it showcases my paycheck and details deductions.
Cons
The holiday request feature doesn't function properly.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Rayvano
Leisure Travel & Tourism, 500+ employees
Less than a year
Mar 19, 2024
payroll tracking
payroll tracking
Pros
Accessibility, minimal learning curve, and mobile availability are key.
Cons
The mobile app could be more intuitive; it requires improvement, especially with features like Face ID to reduce password entry.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
elizabeth
Real Estate, 51-100 employees
More than a year
Mar 15, 2024
Easy to use and nice layout
Easy to use and nice layout
Pros
The layout is easy to navigate, and the quick peek feature for viewing payslip details in a simpler format is helpful. I appreciate seeing the changes compared to previous payslips.
Cons
I haven't encountered any issues and never needed to contact customer service.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Cameron
Information Technology and Services, 500+ employees
Less than 6 Months
Mar 11, 2024
Highly Effective for Tracking Hours & Pay
Highly Effective for Tracking Hours & Pay
Pros
The layout is excellent, with simple navigation bars and large buttons, making it mobile-friendly.
Cons
No drawbacks so far; it's a great tool for payroll tracking.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not specified, 101-500 employees
More than a year
Mar 09, 2024
ADP review
ADP review
Pros
Reporting and portal functions are straightforward.
Cons
None at the moment; the implementation was smooth.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
8
Michael
Health, Wellness and Fitness, 500+ employees
Less than a year
Feb 27, 2024
Easy to use, all-in-one.
Easy to use, all-in-one.
Pros
I like that I can handle everything from filling out my timesheet to accessing benefit information all in one place, simplifying processes.
Cons
I don't have any major criticisms of ADP. Everything runs fairly smoothly and seamlessly.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Michael
Hospital & Health Care, 51-100 employees
Less than a year
Feb 21, 2024
as a user I find it clunky and i always have to reset my PW! even though it's correct!
as a user I find it clunky and i always have to reset my PW! even though it's correct!
Pros
It's convenient that everything is online and self-service, making it easy to locate information once logged in.
Cons
I constantly have to reset my password; it never recognizes my correct username and password, leading to frequent lockouts and resets. Once logged in, it's straightforward, but the login experience is terrible.
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
Kristi
Health, Wellness and Fitness, 500+ employees
More than a year
Feb 18, 2024
ADP User friendly
ADP User friendly
Pros
ADP has efficiently organized our company, and my favorite feature is onboarding. Preparing new hires' profiles before their first day reduces paperwork stress and allows us to focus on integrating them into their roles.
Cons
The least favorable aspect for me is the call center. Sometimes, I struggle to get my questions answered immediately or understand the person I'm speaking to.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Health, Wellness and Fitness, 51-100 employees
More than a year
Feb 17, 2024
ADP review
ADP review
Pros
Easy to navigate, showing all pay stubs.
Cons
I haven't encountered anything to complain about with ADP; it's reliable.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Lee
Construction, 51-100 employees
More than a year
Feb 16, 2024
Great Payroll software
Great Payroll software
Pros
The user experience is excellent, with a clean and uncluttered interface.
Cons
It could benefit from additional features like other payroll software.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
ash
Electrical/Electronic Manufacturing, 500+ employees
Less than a year
Feb 15, 2024
Streamline your HR Management with ADP Workforce NOW - Best
Streamline your HR Management with ADP Workforce NOW - Best
Pros
I appreciate this software for its comprehensive reporting and compliance tools.
Cons
This software is somewhat challenging due to its intricate setup process.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Randy
Information Technology and Services, 51-100 employees
Less than 6 Months
Feb 14, 2024
I love ADP!
I love ADP!
Pros
When I started using ADP at my job, the setup process was seamless. The app breakdown of gross/net pay was enlightening. It details where your money goes, including taxes, 401k, and health benefits, and shows how much you take home. With a few paychecks, you can track your earnings over time.
Cons
There's nothing I dislike about this application.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ELENA
Automotive, 500+ employees
More than a year
Feb 13, 2024
ADP user friendly
ADP user friendly
Pros
Tracking attendance, paychecks, and benefits is seamless.
Cons
Sometimes there's minimal downtime.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Choy
Food Production, 51-100 employees
More than a year
Feb 08, 2024
All in one!
All in one!
Pros
Its ease of use is commendable, and having the chat feature for assistance is reassuring.
Cons
Had some initial issues enrolling certain employees, but they were easily resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lindsay
Alternative Medicine, 1-10 employees
More than a year
Feb 06, 2024
Great app!
Great app!
Pros
It's user-friendly, and finding what you need on the app is effortless.
Cons
Sometimes the app fails to load, requiring me to reload it.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jae
Recreational Facilities and Services, 51-100 employees
Less than a year
Feb 05, 2024
Multipurpose
Multipurpose
Pros
Everything work-related is managed within this app for my other job.
Cons
There's hardly anything I dislike about this app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
peter
Entertainment, 1-10 employees
More than a year
Feb 04, 2024
ADP review
ADP review
Pros
Overall, my experience is positive, and I would recommend it.
Cons
The current cost is higher compared to other payroll companies.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Troy
Insurance, 1-10 employees
More than a year
Feb 03, 2024
Okay program, Widely Used Payroll Program by Many Big Companies
Okay program, Widely Used Payroll Program by Many Big Companies
Pros
I appreciate its meticulous payroll tracking, including hours worked, hourly pay, and various deductions. Accessing tax documents and payroll slips is effortless without paper. I used to log in time rather than using the old time clock.
Cons
The main issue arises when accessing the program infrequently. I had an ADP profile with my previous company, which became confusing when my password manager mixed up my personal email with the one I used to register. Switching to a different email with my current company led to further confusion.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
10
Michael
Legal Services, 51-100 employees
More than a year
Feb 02, 2024
Payroll with ease
Payroll with ease
Pros
It's incredibly easy to clock in, check timecards, request time off, and more. A standout feature is the ability to use Siri on iPhone to clock in.
Cons
So far, my experience using ADP has been great, so no cons at this time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracey
Non-Profit Organization Management, 51-100 employees
Less than a year
Feb 02, 2024
Convenient and Accessible
Convenient and Accessible
Pros
ADP simplifies pay tracking, deductions, and tax documents for me as an employee. I value its paperless approach, and in my 8 years of using it, security has never been an issue.
Cons
I can't find any negatives to report about ADP.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nicole
Education Management, 500+ employees
More than a year
Feb 01, 2024
Great for business and HR feeding
Great for business and HR feeding
Pros
The practicality of payroll management programs stands out.
Cons
At the moment, I have no complaints. I'm not familiar with any other services it offers.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ellen
Import and Export, 1-10 employees
More than a year
Feb 01, 2024
Organized and user friendly
Organized and user friendly
Pros
This system is excellent for both web and mobile use. The layout is pleasant, and information is readily accessible.
Cons
I don't have any complaints about working with ADP Workforce Now. I would recommend it to others.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Lauren
Health, Wellness and Fitness, 500+ employees
More than a year
Feb 01, 2024
ADP keep doing great things
ADP keep doing great things
Pros
Its ease of use and compliance assurance are reassuring.
Cons
I haven't encountered any cons yet. The product is well-designed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abe
Hospital & Health Care, 500+ employees
More than a year
Feb 01, 2024
Great everyday use
Great everyday use
Pros
I love it that ADP has upgraded their dashboard; everything is straightforward. I can find everything I need easily. I can view my direct deposits, check my work hours, and even request time off using ADP. It's incredibly useful and the navigation is a breeze.
Cons
I've been using ADP for over 6 years, and honestly, I wouldn't change a thing. They've consistently upgraded the dashboards and even the app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kimberly
Real Estate, 11-50 employees
More than a year
Jan 01, 2024
Would Highly Reccommend
Would Highly Reccommend
Pros
The convenience of use was excellent. I have utilized multiple systems, and ADP surpasses all others in terms of quality, versatility, capabilities, and user friendliness.
Cons
I don't really have any major complaints. The customer support team is helpful in setting up custom reports for frequently tracked areas, although it can be challenging to create one on your own. Usually this is addressed during the initial setup.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cassie
Health Wellness and Fitness, 101-500 employees
More than a year
Jan 01, 2024
Implementation Failure & Fraudulent charges
Implementation Failure & Fraudulent charges
Pros
We really liked the feature of having all employee documents and information in one place.
Cons
There have been recurring glitches and issues that were supposedly fixed. The implementation guidance was practically nonexistent or completely inaccurate. We had to endure ADP employee turnover, which resulted in incorrect setup and inappropriate fees amounting to thousands of dollars.
Ease of use
1
Value for money
2
Customer Support
2
Functionality
5
Eric
Recreational Facilities and Services, 51-100 employees
Less than a year
Jan 01, 2024
So easy to use
So easy to use
Pros
When it comes to filling out payroll information, etc., it is really simple and understandable.
Cons
Occasionally I have to approve my hours more than once when I have a day off, but it doesn't happen frequently.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Whitney
Health Wellness and Fitness, 101-500 employees
More than a year
Jan 01, 2024
ADP is the easy solution for your employee needs
ADP is the easy solution for your employee needs
Pros
The interface is user friendly and allows us to efficiently manage our staff.
Cons
I'm mindful of the cost, so it's definitely something to consider.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
More than a year
Jan 01, 2024
The best i have ever used
The best i have ever used
Pros
It's as simple as counting 1, 2, 3. It's functional and incredibly easy to comprehend and utilize. It breaks down everything for you.
Cons
The only regret I have is not starting to use it sooner.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JAMIE
Construction, 11-50 employees
Less than a year
Jan 01, 2024
Filters
Simply Payroll
Simply Payroll
Pros
Payroll services are user-friendly and intuitive.
Cons
It's user-friendly, with easy navigation between menu options.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Rubi
Law Practice, 1-10 employees
Less than 6 Months
Apr 27, 2024
The Best Payroll platform
The Best Payroll platform
Pros
The ease of use and user-friendly UI make it easy to track pay over multiple months.
Cons
Tracking time, vacation, and tax slips is very straightforward.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sujata
Financial Services, 500+ employees
More than a year
Apr 25, 2024
Adp is one of the best!
Adp is one of the best!
Pros
I've used this in different companies, and it's great to have an overview database and salary breakdown.
Cons
Occasionally, there was a delay in uploading tax papers.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Abegail
Consumer Services, 500+ employees
Less than a year
Apr 23, 2024
Dont Run , Skip
Dont Run , Skip
Pros
What I enjoyed most about using ADP is being able to preview my paystub before payday to see the net pay after taxes.
Cons
Waiting until the week of payday to view pay stubs for that period is frustrating; previewing a few days earlier would be more convenient.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jasmine
Consumer Services, 1-10 employees
More than a year
Apr 21, 2024
Full circle - off at prior company, new company on ADP
Full circle - off at prior company, new company on ADP
Pros
It's dependable and always available. Business-level support is timely, except for general support services, which are lacking.
Cons
It's overly complex and not purely SaaS, resembling a mainframe system.
Ease of use
5
Value for money
7
Customer Support
7
Functionality
10
Jeffrey
Accounting, 51-100 employees
More than a year
Apr 18, 2024
quick & easy in a virtual world
quick & easy in a virtual world
Pros
The ease of retrieving pay stubs and tax statements in a remote, paperless, direct deposit environment is remarkable.
Cons
There's not much I dislike about ADP.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tiffany
Automotive, 51-100 employees
More than a year
Apr 17, 2024
ADP GAME CHANGER
ADP GAME CHANGER
Pros
ADP offers numerous benefits; it keeps you organized and informed.
Cons
Being internet-dependent can be a drawback, but that's common for most apps nowadays.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nitchell
Research, 51-100 employees
More than a year
Apr 16, 2024
pros and cons
pros and cons
Pros
What stands out about ADP Workforce Now is its comprehensive HR tools suite. It streamlines tasks like payroll and benefits administration into one easy-to-use platform.
Cons
It's not the most intuitive at first, but you'll get used to it with practice.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
samuel
Hospitality, 51-100 employees
Less than a year
Apr 15, 2024
ADP is helpful if you use it correctly
ADP is helpful if you use it correctly
Pros
I appreciated accessing my attendance records and requesting time off, tracking hours, and payroll.
Cons
I disliked that access to W-2s ceased after leaving the company.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Nicky
Textiles, 1-10 employees
More than a year
Apr 14, 2024
Best Payroll System of 2024?
Best Payroll System of 2024?
Pros
The accessibility and user-friendly interface make it easy to load employees onto the software.
Cons
The most challenging part is dealing with system glitches or incorrect employee hour inputs.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Johnathan
Entertainment, 1-10 employees
Less than 6 Months
Apr 13, 2024
Use it everyday
Use it everyday
Pros
It's part of my job, and it's easy to generate reports or export data to Excel, making it quite efficient.
Cons
Honestly, this program is quite straightforward and easy to use.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Resha
Accounting, 1-10 employees
Less than 6 Months
Apr 13, 2024
ADP is the Payroll Solution
ADP is the Payroll Solution
Pros
ADP handles Records of Employments and submits them directly to the ministry, manages source deduction payments, and prepares T4s promptly.
Cons
I have no complaints; I appreciate ADP Workforce Now.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jacqueline
Law Practice, 1-10 employees
More than a year
Apr 08, 2024
A User Friendly System
A User Friendly System
Pros
ADP serves various purposes in our company, from payroll to time management, and job postings. Its versatility across different areas is impressive and caters to diverse company needs. Moreover, it's intuitive. Most employees grasp its functionality within minutes!
Cons
After using ADP Workforce Now for years, once I grasped the processes, I found no dislikes or flaws in my work routine.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
John
Mechanical or Industrial Engineering, 101-500 employees
More than a year
Apr 06, 2024
Wow it's awesome
Wow it's awesome
Pros
It's good, easy to use, and simply awesome.
Cons
Sometimes it's slow, gets stuck, or stops functioning.
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Jenny
Events Services, 500+ employees
Apr 05, 2024
Excellent for your Payroll needs
Excellent for your Payroll needs
Pros
It's effortless to use, navigate, and find support. Reliable and professional.
Cons
Currently, I can't think of anything negative; it's been excellent so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Antoniya
Information Technology and Services, 500+ employees
More than a year
Apr 04, 2024
ADP Survey
ADP Survey
Pros
The ease of access is excellent; I can retrieve paystubs whenever needed.
Cons
When requesting PTO, you must deduct your lunch; forgetting this affects your weekly time accuracy.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Jennifer
Medical Practice, 101-500 employees
More than a year
Apr 03, 2024
Love it! Never changing
Love it! Never changing
Pros
It's convenient for employees to access their payroll and review calculations, including accessing all W2 forms.
Cons
There's nothing to dislike; it's simple and easy to handle.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Belkin
Medical Practice, 1-10 employees
More than a year
Apr 02, 2024
Great for payroll
Great for payroll
Pros
As an employee, I found it convenient to have everything centralized and easily manageable by me.
Cons
I didn't encounter anything I disliked; it was straightforward and had all the necessary features for me as an employee.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Holly
Financial Services, 500+ employees
Less than a year
Apr 01, 2024
Great company
Great company
Pros
I have a great overall impression of the company; I've used it extensively in the past.
Cons
I faced no issues whatsoever with ADP Workforce.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Music, 1-10 employees
Less than a year
Apr 01, 2024
ADTP- works fine
ADTP- works fine
Pros
It's fast and straightforward for completing various tasks.
Cons
None come to mind. Occasionally, it's not synchronized with other apps.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Sharon
Security and Investigations, 500+ employees
More than a year
Apr 01, 2024
Ease of ADP
Ease of ADP
Pros
Logging into the application is straightforward.
Cons
When the company restricted employees' access to the benefits of ADP.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin
Internet, 500+ employees
Less than a year
Mar 21, 2024
ADP workforce
ADP workforce
Pros
I appreciate how it showcases my paycheck and details deductions.
Cons
The holiday request feature doesn't function properly.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Rayvano
Leisure Travel & Tourism, 500+ employees
Less than a year
Mar 19, 2024
payroll tracking
payroll tracking
Pros
Accessibility, minimal learning curve, and mobile availability are key.
Cons
The mobile app could be more intuitive; it requires improvement, especially with features like Face ID to reduce password entry.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
elizabeth
Real Estate, 51-100 employees
More than a year
Mar 15, 2024
Easy to use and nice layout
Easy to use and nice layout
Pros
The layout is easy to navigate, and the quick peek feature for viewing payslip details in a simpler format is helpful. I appreciate seeing the changes compared to previous payslips.
Cons
I haven't encountered any issues and never needed to contact customer service.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Cameron
Information Technology and Services, 500+ employees
Less than 6 Months
Mar 11, 2024
Highly Effective for Tracking Hours & Pay
Highly Effective for Tracking Hours & Pay
Pros
The layout is excellent, with simple navigation bars and large buttons, making it mobile-friendly.
Cons
No drawbacks so far; it's a great tool for payroll tracking.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not specified, 101-500 employees
More than a year
Mar 09, 2024
ADP review
ADP review
Pros
Reporting and portal functions are straightforward.
Cons
None at the moment; the implementation was smooth.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
8
Michael
Health, Wellness and Fitness, 500+ employees
Less than a year
Feb 27, 2024
Easy to use, all-in-one.
Easy to use, all-in-one.
Pros
I like that I can handle everything from filling out my timesheet to accessing benefit information all in one place, simplifying processes.
Cons
I don't have any major criticisms of ADP. Everything runs fairly smoothly and seamlessly.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Michael
Hospital & Health Care, 51-100 employees
Less than a year
Feb 21, 2024
as a user I find it clunky and i always have to reset my PW! even though it's correct!
as a user I find it clunky and i always have to reset my PW! even though it's correct!
Pros
It's convenient that everything is online and self-service, making it easy to locate information once logged in.
Cons
I constantly have to reset my password; it never recognizes my correct username and password, leading to frequent lockouts and resets. Once logged in, it's straightforward, but the login experience is terrible.
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
Kristi
Health, Wellness and Fitness, 500+ employees
More than a year
Feb 18, 2024
ADP User friendly
ADP User friendly
Pros
ADP has efficiently organized our company, and my favorite feature is onboarding. Preparing new hires' profiles before their first day reduces paperwork stress and allows us to focus on integrating them into their roles.
Cons
The least favorable aspect for me is the call center. Sometimes, I struggle to get my questions answered immediately or understand the person I'm speaking to.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Health, Wellness and Fitness, 51-100 employees
More than a year
Feb 17, 2024
ADP review
ADP review
Pros
Easy to navigate, showing all pay stubs.
Cons
I haven't encountered anything to complain about with ADP; it's reliable.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Lee
Construction, 51-100 employees
More than a year
Feb 16, 2024
Great Payroll software
Great Payroll software
Pros
The user experience is excellent, with a clean and uncluttered interface.
Cons
It could benefit from additional features like other payroll software.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
ash
Electrical/Electronic Manufacturing, 500+ employees
Less than a year
Feb 15, 2024
Streamline your HR Management with ADP Workforce NOW - Best
Streamline your HR Management with ADP Workforce NOW - Best
Pros
I appreciate this software for its comprehensive reporting and compliance tools.
Cons
This software is somewhat challenging due to its intricate setup process.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Randy
Information Technology and Services, 51-100 employees
Less than 6 Months
Feb 14, 2024
I love ADP!
I love ADP!
Pros
When I started using ADP at my job, the setup process was seamless. The app breakdown of gross/net pay was enlightening. It details where your money goes, including taxes, 401k, and health benefits, and shows how much you take home. With a few paychecks, you can track your earnings over time.
Cons
There's nothing I dislike about this application.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ELENA
Automotive, 500+ employees
More than a year
Feb 13, 2024
ADP user friendly
ADP user friendly
Pros
Tracking attendance, paychecks, and benefits is seamless.
Cons
Sometimes there's minimal downtime.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Choy
Food Production, 51-100 employees
More than a year
Feb 08, 2024
All in one!
All in one!
Pros
Its ease of use is commendable, and having the chat feature for assistance is reassuring.
Cons
Had some initial issues enrolling certain employees, but they were easily resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lindsay
Alternative Medicine, 1-10 employees
More than a year
Feb 06, 2024
Great app!
Great app!
Pros
It's user-friendly, and finding what you need on the app is effortless.
Cons
Sometimes the app fails to load, requiring me to reload it.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jae
Recreational Facilities and Services, 51-100 employees
Less than a year
Feb 05, 2024
Multipurpose
Multipurpose
Pros
Everything work-related is managed within this app for my other job.
Cons
There's hardly anything I dislike about this app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
peter
Entertainment, 1-10 employees
More than a year
Feb 04, 2024
ADP review
ADP review
Pros
Overall, my experience is positive, and I would recommend it.
Cons
The current cost is higher compared to other payroll companies.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Troy
Insurance, 1-10 employees
More than a year
Feb 03, 2024
Okay program, Widely Used Payroll Program by Many Big Companies
Okay program, Widely Used Payroll Program by Many Big Companies
Pros
I appreciate its meticulous payroll tracking, including hours worked, hourly pay, and various deductions. Accessing tax documents and payroll slips is effortless without paper. I used to log in time rather than using the old time clock.
Cons
The main issue arises when accessing the program infrequently. I had an ADP profile with my previous company, which became confusing when my password manager mixed up my personal email with the one I used to register. Switching to a different email with my current company led to further confusion.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
10
Michael
Legal Services, 51-100 employees
More than a year
Feb 02, 2024
Payroll with ease
Payroll with ease
Pros
It's incredibly easy to clock in, check timecards, request time off, and more. A standout feature is the ability to use Siri on iPhone to clock in.
Cons
So far, my experience using ADP has been great, so no cons at this time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracey
Non-Profit Organization Management, 51-100 employees
Less than a year
Feb 02, 2024
Convenient and Accessible
Convenient and Accessible
Pros
ADP simplifies pay tracking, deductions, and tax documents for me as an employee. I value its paperless approach, and in my 8 years of using it, security has never been an issue.
Cons
I can't find any negatives to report about ADP.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nicole
Education Management, 500+ employees
More than a year
Feb 01, 2024
Great for business and HR feeding
Great for business and HR feeding
Pros
The practicality of payroll management programs stands out.
Cons
At the moment, I have no complaints. I'm not familiar with any other services it offers.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ellen
Import and Export, 1-10 employees
More than a year
Feb 01, 2024
Organized and user friendly
Organized and user friendly
Pros
This system is excellent for both web and mobile use. The layout is pleasant, and information is readily accessible.
Cons
I don't have any complaints about working with ADP Workforce Now. I would recommend it to others.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Lauren
Health, Wellness and Fitness, 500+ employees
More than a year
Feb 01, 2024
ADP keep doing great things
ADP keep doing great things
Pros
Its ease of use and compliance assurance are reassuring.
Cons
I haven't encountered any cons yet. The product is well-designed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abe
Hospital & Health Care, 500+ employees
More than a year
Feb 01, 2024
Great everyday use
Great everyday use
Pros
I love it that ADP has upgraded their dashboard; everything is straightforward. I can find everything I need easily. I can view my direct deposits, check my work hours, and even request time off using ADP. It's incredibly useful and the navigation is a breeze.
Cons
I've been using ADP for over 6 years, and honestly, I wouldn't change a thing. They've consistently upgraded the dashboards and even the app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kimberly
Real Estate, 11-50 employees
More than a year
Jan 01, 2024
Would Highly Reccommend
Would Highly Reccommend
Pros
The convenience of use was excellent. I have utilized multiple systems, and ADP surpasses all others in terms of quality, versatility, capabilities, and user friendliness.
Cons
I don't really have any major complaints. The customer support team is helpful in setting up custom reports for frequently tracked areas, although it can be challenging to create one on your own. Usually this is addressed during the initial setup.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cassie
Health Wellness and Fitness, 101-500 employees
More than a year
Jan 01, 2024
Implementation Failure & Fraudulent charges
Implementation Failure & Fraudulent charges
Pros
We really liked the feature of having all employee documents and information in one place.
Cons
There have been recurring glitches and issues that were supposedly fixed. The implementation guidance was practically nonexistent or completely inaccurate. We had to endure ADP employee turnover, which resulted in incorrect setup and inappropriate fees amounting to thousands of dollars.
Ease of use
1
Value for money
2
Customer Support
2
Functionality
5
Eric
Recreational Facilities and Services, 51-100 employees
Less than a year
Jan 01, 2024
So easy to use
So easy to use
Pros
When it comes to filling out payroll information, etc., it is really simple and understandable.
Cons
Occasionally I have to approve my hours more than once when I have a day off, but it doesn't happen frequently.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Whitney
Health Wellness and Fitness, 101-500 employees
More than a year
Jan 01, 2024
ADP is the easy solution for your employee needs
ADP is the easy solution for your employee needs
Pros
The interface is user friendly and allows us to efficiently manage our staff.
Cons
I'm mindful of the cost, so it's definitely something to consider.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 500+ employees
More than a year
Jan 01, 2024
The best i have ever used
The best i have ever used
Pros
It's as simple as counting 1, 2, 3. It's functional and incredibly easy to comprehend and utilize. It breaks down everything for you.
Cons
The only regret I have is not starting to use it sooner.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JAMIE
Construction, 11-50 employees
Less than a year
Jan 01, 2024