Overall Rating

4.2

49 Reviews

Rating Distribution

5

star

(21)

4

star

(21)

3

star

(4)

2

star

(2)

1

star

(1)

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

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Filters

Experience with Bernie Portal for Benefits Management
Pros

There are some great things about this software, for example, it is very simple to add new employees and to access their individual benefit enrollment data. Terminations are likewise simple, and Bernie manages COBRA administration. You can quickly see on the employee list who has already signed up, who needs to sign up, and who needs to be onboard. Benefits enrollment for employees is simple and easy to use as well. After being informed of the fees, employees can readily make modifications before finalizing enrollment. Overall, I have been very satisfied with this software.

Cons

The reports dont offer much value, really. I am unable to access a straightforward report that would provide me information like the employees name and registration preferences, which is really important data for us. The ability to do this would be very beneficial when comparing statements from our benefits providers with actual enrollment. I wish it were possible to quickly add a part-time worker who is not qualified for benefits. There is no need for them to be "onboard" as they cannot enroll in anything. Getting an API or integration going with our payroll/HR software vendor has been pretty difficult so far.

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

Jen F.

Human Resources, 51-200 employees employees

Oct 30, 2022

It is a good system.
Pros

The software is very easy to manage. It organizes our data efficiently which can be accessed easily. It has amazing features which can also be customized.

Cons

Features cause inconvenience sometimes.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Gregory

All Things Media LLC., 10-49 employees

Sep 25, 2021

It makes our job easier.
Pros

The system has amazing customer care and is pretty easy to use. All the functions one could possibly need are in one place creating great ease for us.

Cons

Communication is poor.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Casandra

Bennett School District, 50-99 employees

Sep 25, 2021

Not satisfied.
Pros

It has all the features the user could possibly need making it fairly easy to use as everything is in one place

Cons

The system needs to be updated as its features seem pretty outdated. The software is also visually very unappealing.

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

Andrea

Harmony Family Center, 50-99 employees

Sep 25, 2021

Awesome features.
Pros

The features that the system has created great convenience by giving the user what they want. The customization is also great. Helps out the user effectively by giving them more options.

Cons

The connectivity is poor.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Mechele

Electronauts, LLC, 50-99 employees

Sep 25, 2021

BerniPortal offers great services.
Pros

It has been such a life-saver by making our work easy to get done. The deadline has been less stressful as the software works efficiently and quickly managing everything that is required.

Cons

No problems detected.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

Karen

Pikes Peak Regional Building Department, 50-99 employees

Sep 25, 2021

Average
Pros

The communication and utilization of the software have been great. It connects everyone that creates great ease for people that use the system.

Cons

There has been an issue regarding the management of the information in the software.

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

Cathy

Learning Opportunities/Quality Works, Inc., 50-99 employees

Sep 17, 2021

The software is very easy to administer.
Pros

The number of features in the software is incredible. BerniePortal is extremely easy to comprehend. The system is especially easy to utilize.

Cons

Payroll integration can be improved.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Chris

North Risk Partners, 50-99 employees

Sep 17, 2021

BerniePortal is fairly good.
Pros

BeriePortal is easy to navigate. The layout is simple and understandable. The system is user-friendly and quick to respond.

Cons

The system seems to be unstable and unpredictable sometimes.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

Teresa

Heritage Masonry Restoration Co., LLC, 10-49 employees

Sep 17, 2021

Our experience with BerniePortal has been amazing!
Pros

The software is incredibly easy to understand as well as use. Its features have great management skills. The options are also easy to use.

Cons

The software gets slowed down sometimes.

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

Annette

Johnson Development Corp., 50-99 employees

Sep 17, 2021

There is no flexability in its usage.
Pros

The software is beneficial as its users can take advantage of documents electrically. The system is easy to understand benefitting the new users.

Cons

Navigation around the software is difficult and communication is not easy.

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

Samantha

McMahan, Thomson & Associates, PC, 2-9 employees

Sep 17, 2021

Amazing Experience
Pros

The system appeals to us because of its wide functionality, which considerably simplifies and expedites our job.

Cons

They need to work on improving reporting.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

Myka

Integrated Solutions, 50-99 employees

Sep 08, 2021

Professionalism at a higher level
Pros

 The design of Bitrix24 is really appealing. Even with a cell phone, its simple to utilize and manage. I like that it offers a lot of functionality and you can truly make it operate the way you want.

Cons

They are working on the minor issues that we have pointed out to them and have promised to resolve them ASAP.

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

Gulchehra

REVISION Inc, 10-49 employees

Sep 08, 2021

Not so Great
Pros

The team was pretty cooperative but for us, the disadvantages outweighed the benefits.

Cons

For us, it didnt work properly. Navigation was hard and they charge extra for a few of the features which are really frustrating as the system already pretty expensive as compared to most of the software.

Ease of use

4

Value for money

6

Customer Support

6

Functionality

5

Diana

Redtail LLC, 10-49 employees

Sep 08, 2021

Happy with bernieportal
Pros

With Bernieportal, ease of use, end-user experience, and integration from recruitment through termination are all plus points to us.

Cons

I dont like that Im not able to pull reports properly with this one.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Andrea

Dauphin County Technical School, 10-49 employees

Sep 08, 2021

Good for our practice
Pros

I like that new users can learn how to utilize BernieportalHR in a matter of minutes. Staff managers can also simplify needed documentation and keep it all in one location.

Cons

No issues so far!

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Amy

Hatton Marine, 10-49 employees

Sep 08, 2021

Great Platform
Pros

Bernieportal is an easy-to-use enrollment platform that also added value to our customers.

Cons

A few glitches, nothing too major.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

Mary

Think Tank NTG, 10-49 employees

Sep 08, 2021

Amazing Experience with Bernieportal!
Pros

With Bernieportal updates are simple to make, new workers are simple to set up, and administrative personnel can view everything with ease. Would highly recommend them.

Cons

NA

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Gail

Social Security Law Center LLC, 10-49 employees

Sep 08, 2021

A user-friendly option.
Pros

The onboarding system, notifications, and other capabilities are all fantastic features that make our clients lives easier.

Cons

We have no complaints.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

Carrie

Central Florida Testing Laboratories, 10-49 employees

Sep 08, 2021

Good
Pros

Its simple, user-friendly software. I like that it allows us to examine candidate profiles in a straightforward manner and customize it according to our needs.

Cons

I dont like that with this software its hard to edit in changes.

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

Joshua

Vanguard Benefit Solutions, Llc, 10-49 employees

Aug 01, 2021

Works like a charm!
Pros

What I appreciate about this software is that it makes onboarding new workers and selecting new employees simple and hassle-free.

Cons

Navigation can be difficult at the start.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

Matthew

Meyers Glaros Group, 10-49 employees

Aug 01, 2021

Great System with a perfect team!
Pros

Its a great software that gives you a simple way to keep track of records and also offers easy accessibility.

Cons

Working fine so far.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

Heather

Family Services, 50-99 employees

Aug 01, 2021

Efficient and Reliable
Pros

I appreciate that this software allows you to arrange applicants by categories or profiles and schedule interviews. I also like that the layout is pretty simple and straightforward and navigation is easy.

Cons

Reporting needs to be updated.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Megan

Zootopia LLC, 2-9 employees

Aug 01, 2021

Satisfactory
Pros

The layout is straightforward and efficient. Customer support is also quite helpful.

Cons

The software can be time-consuming sometimes.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

Teresa

Golsan Scruggs, 10-49 employees

Aug 01, 2021

Experienced and competent
Pros

Its a good,user-friendly software that is self-updating and offers a lot of positive features. The layout is simple and integration is simple with this software.

Cons

Pages sometimes takes a long time to load.

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

Yaroslav

The American College of Greece, 10-49 employees

Jul 07, 2021

Dedicated Team
Pros

We love this software and would highly recommend it.This system produces useful organisational outcomes after installation, which is a wonderful sign. The setup and implementation was quick and simple.

Cons

Nothing of significance.

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

Paul Anthony

New York Life Insurance Company, 10-49 employees

Jul 07, 2021

Provide high quality work
Pros

Its a good system with easy user interface. With this system, its easier to communicate with the staff and other companies as well. Its quick and easy with a simple layout.

Cons

I dont like that the templates are limited and complex to customise.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

Saul

7-Eleven Malaysia, 10-49 employees

Jul 07, 2021

We are satisfied!
Pros

Navigation with this system is easy and hassle-free. The system is quick and intuitive. Customization is also possible.

Cons

The system glitches and crashes from time to time.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

Maisarah

Digi Telecommunications, 10-49 employees

Jul 07, 2021

Amazing Work!
Pros

Its safe to say that this softwares IT staff is skilled and capable of resolving technical concerns and issues. They are helpful,cooperative and knowledgeable.

Cons

Id love if they can find a better way to notify updates.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

Sean

F1soft International Private Limited, 50-99 employees

Jul 07, 2021

Happy
Pros

The positive points about this software is its functionality and the capacity to interact with the staff. I also like the fact that the development team takes your suggestions seriously.

Cons

All our issues were resolved by the customer support.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

Alec

Rolka Loube, 50-99 employees

Jul 07, 2021

Not Worth!
Pros

The layout is simple.

Cons

I dont like that with this system information is not properly mapped onto the carrier forms. Customization also requires a lot of steps and the website is complex.

Ease of use

3

Value for money

3

Customer Support

4

Functionality

3

Katherine

Konecny Insurance Services, 2-9 employees

Jul 07, 2021

Saves time
Pros

Its simple,easy to use and customise. The team is cooperative and helpful. Setup and implementation was also easy and hassle free which is one of the most crucial characteristics to look for in a system.

Cons

Working fine for us so far!

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

SHAWN

ALTIUS BUILDING COMPANY, 10-49 employees

Jul 07, 2021

Recommended
Pros

Speaking from the standpoint of both the administrator and the employee, this system is extremely user-friendly. Its also simple to customise and operate.

Cons

Some of the features need to be integrated properly.

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

Joan

HealthPointe Insurance Services, LLC, 2-9 employees

Jul 07, 2021

Flexible
Pros

The system is extremely user-friendly and adaptable. Customisation is also possible with this system. The customer support is helpful and cooperative.

Cons

Nothing of significance.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Megan

Sterling Seacrest Partners, 50-99 employees

Jul 07, 2021

Very supportive staff
Pros

The highlight about this software is their customer support team; they are helpful,cooperative and knowledgeable. They helped us through the entire process of implementation and setup.

Cons

Id like to see more features with this software.

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

Thomas

URL Insurance Group, 10-49 employees

Jun 27, 2021

Nice operations
Pros

A simple and powerful product with great customer support. With this software it is simple to keep detailed records of each employees activities and working hours.

Cons

It was hard to get the hang of it at first but customer support helped us through it.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Joshua

Vanguard Benefit Solutions, LLC, 2-9 employees

Jun 27, 2021

Impressive
Pros

The softwares clear, easy-to-read appearance attracts me the most. The layout is simple and easy to navigate your way through.

Cons

The build out process with this system is a bit complicated.

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

Diana

LD&B Insurance, 50-99 employees

Jun 27, 2021

Could be better
Pros

Its a good software with a simple and easy to read interface.

Cons

I dont like that the reports feature is limited. Id also like if they can introduce more features to it.

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

Sandra

PSG Washington, 2-9 employees

Jun 27, 2021

Innovative
Pros

It has a lot of great features. With this software reports can also be generated and are useful in evaluating the success of the organization.

Cons

The reporting features are a bit complex.

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

Jen

Humane Society Naples, 10-49 employees

Jun 27, 2021

Fully satisfied with their services
Pros

Its a good system with easy accessibility.The team is cooperative and available 24/7; they are responsible and excellent problem solvers.

Cons

Nothing of significance.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

Sandi

The Otium Agency Inc., 2-9 employees

Jun 21, 2021

Seamless workflow
Pros

Its a simple,user-friendly software with easy accessibility. The softwares best feature is its user interface. They have the ability to quickly translate data into results.

Cons

Reporting feature is not customizable and cumbersome to extract data from it.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

Tammy

Miller Loughry Beach, 10-49 employees

Jun 21, 2021

Satisfactory
Pros

Its a good software with a great team. The support team provided us with valuable insight into the creative process and were helpful during the steup process.

Cons

I dont appreciate the fact that custom reports cannot be generated with this software. Also, Update announcements are not done properly.

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

Amanda

Goal Group Inc., 10-49 employees

Jun 21, 2021

They have very professional employees
Pros

The system design is excellent.The customer support team is also amazing;they are helpful and fully cooperative.They also explained properly and guided us through the whole setup process.

Cons

Integrating bills is sometimes cumbersome.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

Melanie

EarthBalance Corp, 50-99 employees

Jun 21, 2021

We are pleased
Pros

Its a user-friendly software with a low learning curve. We also received positive feedback from all of our users after installing this service. We recommend this software!

Cons

We love their service. Would love to see more updates from them in the future.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

Paula

Sun Risk Management, Inc, 10-49 employees

Jun 21, 2021

Happy Customer
Pros

I like that the system is user-friendly and manageable. It offers easy accessibility and customisation.

Cons

Nothing of significance

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

Lou

Hub International Northwest LLC, 2-9 employees

Jun 12, 2021

Amazing Services
Pros

It makes the job easier and get the work done efficiently. During enrollment, it was quite simple to upload and submit modifications for the employees.

Cons

Some of the staff members find it hard to navigate through the system.

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

Jennifer

HealthPointe Insurance Services, 2-9 employees

Jun 12, 2021

Not Worth it!
Pros

I would admit that the system is really user-friendly and an excellent tool for policy renewal.

Cons

The system however,is not entirely functional and our costs arent showing up correctly which is really frustrating.

Ease of use

4

Value for money

6

Customer Support

5

Functionality

4

Amanda

SEDA-Council of Governments, 50-99 employees

Jun 12, 2021

Needs Improvement
Pros

The system seems promising.Mostly,its really user-friendly but gets complex for new users.

Cons

Much of the staff are unable to access the programme and most of the features dont work properly.

Ease of use

6

Value for money

8

Customer Support

6

Functionality

7

Kristen

Geonetric, 2-9 employees

Jun 12, 2021

Best Customer Service!
Pros

Its a good system with a great team. The customer service is outstanding. They respond quickly to all questions and are open to suggestions and ideas.

Cons

Navigation is a bit complicated with this system.

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

Meghan Elise

Full Service Insurance, 10-49 employees

Jun 12, 2021