Overall Rating
4.5
70 Reviews
Rating Distribution
5
(40)
4
(26)
3
(4)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
70 Reviews
Rating Distribution
5
(40)
4
(26)
3
(4)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
General Review
General Review
Pros
The payroll functionality is something I really like.
Cons
It would be great to have the ability to customize forms within Eddy.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Crystal
Consumer Services, 11-50 employees
Less than a year
Apr 18, 2024
Eddy is great.
Eddy is great.
Pros
As an employee, I find Eddy to be user-friendly and comprehensive, providing all the necessary information about my employment in one convenient place.
Cons
I don't have any major dislikes about Eddy. It works wonderfully. While I don't use it daily, it's great to know where to go when I need a document or have a task to complete.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marissa
Apparel & Fashion, 51-100 employees
Less than a year
Apr 17, 2024
Good value for money
Good value for money
Pros
Eddy is efficient and accomplishes essential tasks at a lower cost compared to other systems.
Cons
The reporting can be challenging and doesn't always deliver the data we want in the desired format. It also doesn't handle rehires effectively, as it overwrites their previous work data, resulting in data loss.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
5
Seth
Capital Markets, 51-100 employees
More than a year
Apr 14, 2024
Great product
Great product
Pros
It performs well, and I appreciate products that fulfill their purpose without any issues.
Cons
I currently have no complaints. I will provide an update if needed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dave
Construction, 11-50 employees
Less than a year
Apr 01, 2024
Streamlining workflow process
Streamlining workflow process
Pros
The software is straightforward to navigate, well-structured, and impressively functional overall.
Cons
The only drawback of this software is that you need to pay extra to utilize the app effectively.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Gabriel
Financial Services, 1-10 employees
Less than a year
Nov 21, 2023
Hands down the best of the best!
Hands down the best of the best!
Pros
Not only is Eddy incredibly intuitive, but they also deliver effective and efficient service! Jordan offers exceptional customer support, addressing all needs promptly and attentively. Eddy is the real deal!
Cons
Honestly, I can't think of any cons! I fully endorse them, and so does everyone I recommend them to!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly
Marketing and Advertising, 1-10 employees
Less than a year
Jun 23, 2023
I would recommend
I would recommend
Pros
Automating our hiring and onboarding process with Eddy was our first step, and we anticipated a learning curve. However, thanks to the support from our specialist, the experience has been positive. We are still exploring the features and expanding our utilization of the product.
Cons
Nothing comes to mind. We wanted an entry-level product, and this works perfectly. We anticipate it will continue to meet our needs for a long time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
John
Security and Investigations, 51-100 employees
Less than 6 Months
Aug 13, 2022
Has great potential.
Has great potential.
Pros
Its a good and flexible system. I like that the time tracking and PTO features are really useful and simple to operate for new users.
Cons
Would love to see more, newer features with this system.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Carlie
Utah Valley Refugees, 2-9 employees
Jul 31, 2021
The best out there!
The best out there!
Pros
I admire the fact that Eddy HR has built an unrivaled hiring procedure. The system is simple to use and well-organized. Customer support has also been quite helpful.
Cons
Absolutely phenomenal! Nothing to complain about.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Jody
UMC, 50-99 employees
Jul 31, 2021
Loving it
Loving it
Pros
For you and your workers, Eddyhr is extremely simple to understand and use. Its an excellent tool for small companies like ours. We highly recommend them.
Cons
The reporting needs to be improved but customer support assured us that theyre working on it!
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ricky
Elevate, 10-49 employees
Jul 31, 2021
Perfect for us!
Perfect for us!
Pros
For all of our HR needs, the company is fantastic to deal with. They are always quick to respond to any requests or questions we have concerning the system and solve any issues we might have.
Cons
We are satisfied! Nothing to complain about.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Layne
Natural Aesthetics Dental Lab, 10-49 employees
Jul 31, 2021
Working fine for us!
Working fine for us!
Pros
I like that this software is simple to use with great stage actions and customization options.
Cons
The learning curve is a bit high.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Ryan
Advent Property Advisors, 50-99 employees
Jul 31, 2021
Cooperative and helpful!
Cooperative and helpful!
Pros
The training and support staff are quite beneficial. Working with them has been a wonderful experience. The system overall is easy to navigate and configure.
Cons
Id like to see a new features for this software in the future.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Carol
Tvilum LLC, 50-99 employees
Jul 06, 2021
A great partner in tech
A great partner in tech
Pros
Its easy to understand and intuitive.The layout is simple and easy to operate. It offers inbuilt features with a great team and customer support.
Cons
The search option is a bit complicated, I wish they can make it more user-friendly.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Suzanne
Steps Recovery Center, 50-99 employees
Jul 06, 2021
5/5 stars
5/5 stars
Pros
I like that the user interface is straightforward and easy to operate. Navigation is easy with EddyHR. The customer support is also available 24/7 at your service.
Cons
This software needs more features.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Oscar
Boomsourcing, 10-49 employees
Jul 06, 2021
They became a part of our team
They became a part of our team
Pros
It is the best service at a reasonable price. It integrates effectively with the needs of the users and can be managed easily. The team is also cooperative and knowledgeable.
Cons
Needs a bit improvement but working fine for us so far!
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Chelsey
Tesani, 10-49 employees
Jul 06, 2021
Satisfied with their service
Satisfied with their service
Pros
A good, simple to use software that is simple to learn and configure and meet your specific requirements.
Cons
The should pay more attention to details and the files should be organized in a neat and easy to find manner.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Joyce
Makios Technology., 10-49 employees
Jul 06, 2021
Purposeful
Purposeful
Pros
It is simple to use and comprehend for beginners.Its also easy to navigate your way through it. The integration for this software also went really smoothly.
Cons
Some of the features are not functional with this system.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Adriana
Arsenal Creative, 2-9 employees
Jun 25, 2021
Great features
Great features
Pros
Its a user-friendly software with a lot of inbuilt features to offer to its user. The Customer service is also outstanding; they give prompt responses and constant assistance.
Cons
Sometimes a task require too many clicks to be performed.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Blake
Xima Software, 50-99 employees
Jun 25, 2021
Meet your business needs
Meet your business needs
Pros
I like that they are eager to incorporate more features that are not currently available and are regularly updating the programme to match our companys needs.
Cons
Id love if they introduce a drop down menu for their system;Otherwise it takes a long time to navigate through the system.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Cathryn
Empower Solar Inc., 50-99 employees
Jun 25, 2021
Best Solution
Best Solution
Pros
Its a good system with fantastic customer service. With this system, the mix of all the qualities appeals to me the most.
Cons
Id like to have more options for editing.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Viktorija
HMD Transport, 50-99 employees
Jun 25, 2021
Highly recommended
Highly recommended
Pros
A good,user-friendly software with easy accessibility. I would definitely recommend this software as it gives any company with the necessary staff management solutions.
Cons
The system is not completely integrated with their payroll products.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Morgan
Youth Health Associates, 10-49 employees
Jun 25, 2021
Great Customer Support
Great Customer Support
Pros
The team is fantastic. Theyve continued to assist us throughout the whole process of setup and have been very helpful.
Cons
No complaints so far!
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Julie
Seattle Counseling Service, 50-99 employees
Jun 18, 2021
Decent layout
Decent layout
Pros
The layout is simple and well organized. This products integration also went really smoothly and the customer service has been outstanding.
Cons
Some task require too many clicks.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Blake
Xima Software, 50-99 employees
Jun 18, 2021
Comprehensive and simple
Comprehensive and simple
Pros
Its a good option for small startup companies. I also admire the fact that Eddy HR has established an unmatched hiring procedure.
Cons
It would be great if they can add an option that notifies employees of deadlines.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Angie
Childrens Therapy Place, 50-99 employees
Jun 18, 2021
Good option on a budget
Good option on a budget
Pros
The software is simple to use and well-organised. They also offer a lot of inbuilt features. Its a good option considering the price.
Cons
I do wish they offer more advanced features like the new systems offer now, but considering the price; we are satisfied.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Kayla
Loud Rumor, 10-49 employees
Jun 18, 2021
Easy Accessibility
Easy Accessibility
Pros
Its a good, user-friendly software with easy accessibility. The setup and implementation was simple, and the customer service team is responsive, genuine, and efficient.
Cons
It takes some time to get used to the system but its all worth it!
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Wendy
Steps Recovery Center, 50-99 employees
Jun 18, 2021
Great people to work with
Great people to work with
Pros
Its a good system with a lot of inbuilt features to offer. The customer support is amazing.They have a good team that are friendly and willing to help with any problem
Cons
The system is not very user-friendly for beginners.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Carly
Hospitality, 50-99 employees
Jun 12, 2021
Gets us through the day
Gets us through the day
Pros
I certainly appreciate all of the information in one location. It makes the work so much easier.All of our staff can easily access and update records. A 10/10.
Cons
Too many features can be overwhelming at times.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Chelsey S
Admin Centre, 10-49 employees
Jun 12, 2021
The perfect solution for us!
The perfect solution for us!
Pros
The Team is Amazing!Everyone was incredibly kind and understanding and I liked the fact that they were eager to adjust to our specific needs and build features in the system to assist us manage our HR more efficiently.
Cons
Nothing to complain about! Its a good software.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Tom B
MCP C, 10-49 employees
Jun 12, 2021
Great Stuff!
Great Stuff!
Pros
We love it! The customer team is outstanding. They are always quick to respond whenever weve a query or concern.
Cons
Would love if they can upgrade a few of the features other than that its working fine for us.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Wendy J
MHC Healthcare, 50-99 employees
Jun 12, 2021
The Absolute Best!
The Absolute Best!
Pros
Its a good,user-friendly software.Eddy aided us in becoming more organised and moving candidates through the process more quickly and efficiently. We recommend this software.
Cons
Absolutely nothing! We are satisfied.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Christina N
Southwell Health, 10-49 employees
Jun 12, 2021
Norcross Chocolates Review of Eddy HR
Norcross Chocolates Review of Eddy HR
Pros
One of the reasons I love this software is that it works flawlessly and truly supports my business. I appreciate being able to define my own processes instead of being forced into predefined ones.
Cons
There's nothing I dislike about the software. I'm satisfied with every aspect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott
Food Production, 1-10 employees
Less than a year
Mar 25, 2021
EddyHR
EddyHR
Pros
The ease of learning the software is exceptional. Anyone can do it.
Cons
There are some essential functions we still require, such as a scheduler and the ability to upload videos and PowerPoint presentations for onboarding and training. These functions are crucial for our operations.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Jody
Entertainment, 51-100 employees
Less than 6 Months
Feb 21, 2021
Great Product
Great Product
Pros
I'm impressed with the combination of features offered by Eddy. It makes the software worth purchasing compared to other options.
Cons
It's slightly bothersome that to switch from one employee's profile to another, I have to navigate back to the list of employees and search for the next one. It would be convenient if there was a dropdown option or a way to move to the next employee in alphabetical order directly from the current profile.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Cathryn
Construction, 51-100 employees
Less than 6 Months
Feb 19, 2021
Easy and sufficient!
Easy and sufficient!
Pros
The software is extremely user-friendly, and the navigation is well-organized.
Cons
So far, there's nothing to complain about. It has been easy and convenient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Information Services, 1-10 employees
More than a year
Feb 15, 2021
Xima Software's Eddy experience
Xima Software's Eddy experience
Pros
Adding someone to Eddy Software is a breeze! We also appreciate the flexibility to configure different levels of PTO/Sick Time. Additionally, adjusting missed or incorrect time punches is relatively easy.
Cons
While adjusting someone's punches is easy, it can only be done after the employee clocks out, which can be a bit cumbersome. Additionally, in my previous system, I could adjust 401K contributions or enter benefits elections directly. Now, I have to email my EddyHR representative to handle those tasks. She's fantastic and always willing to assist, but it adds extra steps that I wish I could avoid.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Blake
Computer Software, 51-100 employees
Less than 6 Months
Feb 11, 2021
Great Software for small business!
Great Software for small business!
Pros
It's incredibly user-friendly, provides great value, and my employees love it.
Cons
I wish it had a scheduling function and the ability to generate bi-weekly payroll reports for each individual week instead of the entire period.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Landon
Veterinary, 11-50 employees
Less than 6 Months
Feb 09, 2021
HR at your fingertips
HR at your fingertips
Pros
EddyHR is a fantastic company to work with for all HR needs. They promptly address every request and question about the system. EddyHR is extremely easy to learn and implement for both you and your employees. It's a valuable tool for small to medium-sized companies. They consistently introduce new and incredible features to their system. I absolutely love it and would recommend it to anyone.
Cons
Currently, I can't think of any cons with the EddyHR system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Layne
Health, Wellness and Fitness, 11-50 employees
Less than a year
Feb 02, 2021
EddyHr is the Best!
EddyHr is the Best!
Pros
The software is user-friendly and easily accessible.
Cons
I believe the software should include access to review paystubs and pay information. Having a separate website for this purpose is inconvenient and a hassle.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Insurance, 11-50 employees
More than a year
Feb 01, 2021
EddyHR
EddyHR
Pros
This software has significantly improved our hiring and onboarding procedures. It's much easier to use compared to the onboarding software we used previously.
Cons
We are still in the learning phase, but at the moment, we have no complaints.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Ryan
Real Estate, 51-100 employees
Less than 6 Months
Feb 01, 2021
Effective Employee Management
Effective Employee Management
Pros
One of my favorite features is the onboarding process for new employees. I appreciate being able to send an invitation with a welcoming message and all the necessary paperwork. Our new hires have mentioned how easy it is to complete their paperwork at their own convenience. I also like being able to track the progress of each new hire during the onboarding experience.
Cons
One aspect that could be improved in the software is the search function within the employee database. When I need to look up multiple employee profiles for information, I have to return to the 'People' tab and scroll back to the top of the list to search again.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Suzanne
Health, Wellness and Fitness, 51-100 employees
More than a year
Nov 01, 2020
Worth it!
Worth it!
Pros
This product is incredibly user-friendly. The interface is neat, straightforward, and the best part is it helps me stay organized. It's extremely beneficial for managing my team's information and having easy access to view employees' monthly availability for better planning. It has made interviews and hiring a much smoother process, ensuring that candidates receive timely updates and excellent care.
Cons
At the moment, everyone has been incredibly helpful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Becca
Financial Services, 11-50 employees
Less than a year
Oct 27, 2020
Eddy is Great
Eddy is Great
Pros
I really enjoy accessing the employee profiles! It's fantastic to have this data available and presented in such an easily understandable manner.
Cons
I would appreciate more comprehensive reporting capabilities. It would also be great to have a way to reward employees through the portal. Additionally, I've encountered some challenges with payroll exposure and accessing pay stubs. Setting up out-of-state tax requirements has been a bit cumbersome as well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ricky
Marketing and Advertising, 11-50 employees
Less than a year
Oct 23, 2020
Great product for a good price!
Great product for a good price!
Pros
EddyHR has been incredibly user-friendly for recruitment and employee management, as well as time and PTO tracking, and document retention. Considering the price, we couldn't have asked for a better HR platform to start with for our small company.
Cons
While EddyHR is an excellent platform, I do wish it offered a few more features. The current features are sufficient for now, but they require additional manual work since I can't customize them to perfectly align with my company's specific needs. I hope to see more robust customization options in the future. However, considering the price, I can't complain! I use this system every day, and it performs its job well.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kayla
Marketing and Advertising, 11-50 employees
Less than a year
Oct 21, 2020
Happy with EddyHR
Happy with EddyHR
Pros
Integration was a breeze, and the support staff is prompt, trustworthy, and professional.
Cons
Some features are still in development.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Cindy
Non-Profit Organization Management, 11-50 employees
Less than 6 Months
Oct 18, 2020
Great for small to medium business
Great for small to medium business
Pros
I appreciate the software's comprehensive functionality and its ease of use. It's particularly suitable for smaller or medium-sized businesses. I find the hiring, onboarding, people management, and document filing capabilities great. We recently implemented the payroll feature as well.
Cons
I wish there was a messaging function and the capability to track more than two categories for paid time off (PTO). It would also be helpful to have direct access to the payroll functionality when needed, as well as the ability to generate more customized reports.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Carol
Furniture, 51-100 employees
Less than a year
Oct 17, 2020
Very well done and easy to use!
Very well done and easy to use!
Pros
The hiring features within Eddy are self-explanatory and user-friendly. I can quickly review candidates who have applied or are in the middle of the hiring process. It has streamlined communication with my HR manager, as we can both access and check on things at our convenience. Additionally, the time-off feature is straightforward, allowing me to track my employees' absences and vacation time. Employee profiles have made it easy for me to monitor performance reviews, salary increases, and more.
Cons
Switching to Eddy was a seamless process and has significantly improved my life!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diana
Financial Services, 11-50 employees
More than a year
Oct 16, 2020
Good product with a lot of room for improvement
Good product with a lot of room for improvement
Pros
The ATS and onboarding features work seamlessly together, and the time tracking and PTO functionalities are incredibly helpful and easy to use.
Cons
The PTO feature could be expanded to allow employees to be assigned multiple policies. Additionally, the reporting feature could include more data points, and it would be fantastic if we could create custom reports.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Bryce
Marketing and Advertising, 51-100 employees
Less than 6 Months
Oct 15, 2020
I'm new to HR, so EddyHR has made my HR role easy
I'm new to HR, so EddyHR has made my HR role easy
Pros
EddyHR is user-friendly, uncluttered, and possesses the essential features we required, such as time tracking, time off management, and document storage. The employee portal is straightforward and easy to navigate.
Cons
Since the software is still relatively new, there are a few features that haven't been implemented yet, such as the ability to have multiple vacation policies. However, I'm not concerned because I know that more updates are on the way, and I already love what I see.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Adriana
Entertainment, 1-10 employees
Less than 6 Months
Oct 14, 2020
Filters
General Review
General Review
Pros
The payroll functionality is something I really like.
Cons
It would be great to have the ability to customize forms within Eddy.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Crystal
Consumer Services, 11-50 employees
Less than a year
Apr 18, 2024
Eddy is great.
Eddy is great.
Pros
As an employee, I find Eddy to be user-friendly and comprehensive, providing all the necessary information about my employment in one convenient place.
Cons
I don't have any major dislikes about Eddy. It works wonderfully. While I don't use it daily, it's great to know where to go when I need a document or have a task to complete.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marissa
Apparel & Fashion, 51-100 employees
Less than a year
Apr 17, 2024
Good value for money
Good value for money
Pros
Eddy is efficient and accomplishes essential tasks at a lower cost compared to other systems.
Cons
The reporting can be challenging and doesn't always deliver the data we want in the desired format. It also doesn't handle rehires effectively, as it overwrites their previous work data, resulting in data loss.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
5
Seth
Capital Markets, 51-100 employees
More than a year
Apr 14, 2024
Great product
Great product
Pros
It performs well, and I appreciate products that fulfill their purpose without any issues.
Cons
I currently have no complaints. I will provide an update if needed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dave
Construction, 11-50 employees
Less than a year
Apr 01, 2024
Streamlining workflow process
Streamlining workflow process
Pros
The software is straightforward to navigate, well-structured, and impressively functional overall.
Cons
The only drawback of this software is that you need to pay extra to utilize the app effectively.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Gabriel
Financial Services, 1-10 employees
Less than a year
Nov 21, 2023
Hands down the best of the best!
Hands down the best of the best!
Pros
Not only is Eddy incredibly intuitive, but they also deliver effective and efficient service! Jordan offers exceptional customer support, addressing all needs promptly and attentively. Eddy is the real deal!
Cons
Honestly, I can't think of any cons! I fully endorse them, and so does everyone I recommend them to!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly
Marketing and Advertising, 1-10 employees
Less than a year
Jun 23, 2023
I would recommend
I would recommend
Pros
Automating our hiring and onboarding process with Eddy was our first step, and we anticipated a learning curve. However, thanks to the support from our specialist, the experience has been positive. We are still exploring the features and expanding our utilization of the product.
Cons
Nothing comes to mind. We wanted an entry-level product, and this works perfectly. We anticipate it will continue to meet our needs for a long time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
John
Security and Investigations, 51-100 employees
Less than 6 Months
Aug 13, 2022
Has great potential.
Has great potential.
Pros
Its a good and flexible system. I like that the time tracking and PTO features are really useful and simple to operate for new users.
Cons
Would love to see more, newer features with this system.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Carlie
Utah Valley Refugees, 2-9 employees
Jul 31, 2021
The best out there!
The best out there!
Pros
I admire the fact that Eddy HR has built an unrivaled hiring procedure. The system is simple to use and well-organized. Customer support has also been quite helpful.
Cons
Absolutely phenomenal! Nothing to complain about.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Jody
UMC, 50-99 employees
Jul 31, 2021
Loving it
Loving it
Pros
For you and your workers, Eddyhr is extremely simple to understand and use. Its an excellent tool for small companies like ours. We highly recommend them.
Cons
The reporting needs to be improved but customer support assured us that theyre working on it!
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ricky
Elevate, 10-49 employees
Jul 31, 2021
Perfect for us!
Perfect for us!
Pros
For all of our HR needs, the company is fantastic to deal with. They are always quick to respond to any requests or questions we have concerning the system and solve any issues we might have.
Cons
We are satisfied! Nothing to complain about.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Layne
Natural Aesthetics Dental Lab, 10-49 employees
Jul 31, 2021
Working fine for us!
Working fine for us!
Pros
I like that this software is simple to use with great stage actions and customization options.
Cons
The learning curve is a bit high.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Ryan
Advent Property Advisors, 50-99 employees
Jul 31, 2021
Cooperative and helpful!
Cooperative and helpful!
Pros
The training and support staff are quite beneficial. Working with them has been a wonderful experience. The system overall is easy to navigate and configure.
Cons
Id like to see a new features for this software in the future.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Carol
Tvilum LLC, 50-99 employees
Jul 06, 2021
A great partner in tech
A great partner in tech
Pros
Its easy to understand and intuitive.The layout is simple and easy to operate. It offers inbuilt features with a great team and customer support.
Cons
The search option is a bit complicated, I wish they can make it more user-friendly.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Suzanne
Steps Recovery Center, 50-99 employees
Jul 06, 2021
5/5 stars
5/5 stars
Pros
I like that the user interface is straightforward and easy to operate. Navigation is easy with EddyHR. The customer support is also available 24/7 at your service.
Cons
This software needs more features.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Oscar
Boomsourcing, 10-49 employees
Jul 06, 2021
They became a part of our team
They became a part of our team
Pros
It is the best service at a reasonable price. It integrates effectively with the needs of the users and can be managed easily. The team is also cooperative and knowledgeable.
Cons
Needs a bit improvement but working fine for us so far!
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Chelsey
Tesani, 10-49 employees
Jul 06, 2021
Satisfied with their service
Satisfied with their service
Pros
A good, simple to use software that is simple to learn and configure and meet your specific requirements.
Cons
The should pay more attention to details and the files should be organized in a neat and easy to find manner.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Joyce
Makios Technology., 10-49 employees
Jul 06, 2021
Purposeful
Purposeful
Pros
It is simple to use and comprehend for beginners.Its also easy to navigate your way through it. The integration for this software also went really smoothly.
Cons
Some of the features are not functional with this system.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Adriana
Arsenal Creative, 2-9 employees
Jun 25, 2021
Great features
Great features
Pros
Its a user-friendly software with a lot of inbuilt features to offer to its user. The Customer service is also outstanding; they give prompt responses and constant assistance.
Cons
Sometimes a task require too many clicks to be performed.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Blake
Xima Software, 50-99 employees
Jun 25, 2021
Meet your business needs
Meet your business needs
Pros
I like that they are eager to incorporate more features that are not currently available and are regularly updating the programme to match our companys needs.
Cons
Id love if they introduce a drop down menu for their system;Otherwise it takes a long time to navigate through the system.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Cathryn
Empower Solar Inc., 50-99 employees
Jun 25, 2021
Best Solution
Best Solution
Pros
Its a good system with fantastic customer service. With this system, the mix of all the qualities appeals to me the most.
Cons
Id like to have more options for editing.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Viktorija
HMD Transport, 50-99 employees
Jun 25, 2021
Highly recommended
Highly recommended
Pros
A good,user-friendly software with easy accessibility. I would definitely recommend this software as it gives any company with the necessary staff management solutions.
Cons
The system is not completely integrated with their payroll products.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Morgan
Youth Health Associates, 10-49 employees
Jun 25, 2021
Great Customer Support
Great Customer Support
Pros
The team is fantastic. Theyve continued to assist us throughout the whole process of setup and have been very helpful.
Cons
No complaints so far!
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Julie
Seattle Counseling Service, 50-99 employees
Jun 18, 2021
Decent layout
Decent layout
Pros
The layout is simple and well organized. This products integration also went really smoothly and the customer service has been outstanding.
Cons
Some task require too many clicks.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Blake
Xima Software, 50-99 employees
Jun 18, 2021
Comprehensive and simple
Comprehensive and simple
Pros
Its a good option for small startup companies. I also admire the fact that Eddy HR has established an unmatched hiring procedure.
Cons
It would be great if they can add an option that notifies employees of deadlines.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Angie
Childrens Therapy Place, 50-99 employees
Jun 18, 2021
Good option on a budget
Good option on a budget
Pros
The software is simple to use and well-organised. They also offer a lot of inbuilt features. Its a good option considering the price.
Cons
I do wish they offer more advanced features like the new systems offer now, but considering the price; we are satisfied.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Kayla
Loud Rumor, 10-49 employees
Jun 18, 2021
Easy Accessibility
Easy Accessibility
Pros
Its a good, user-friendly software with easy accessibility. The setup and implementation was simple, and the customer service team is responsive, genuine, and efficient.
Cons
It takes some time to get used to the system but its all worth it!
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Wendy
Steps Recovery Center, 50-99 employees
Jun 18, 2021
Great people to work with
Great people to work with
Pros
Its a good system with a lot of inbuilt features to offer. The customer support is amazing.They have a good team that are friendly and willing to help with any problem
Cons
The system is not very user-friendly for beginners.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Carly
Hospitality, 50-99 employees
Jun 12, 2021
Gets us through the day
Gets us through the day
Pros
I certainly appreciate all of the information in one location. It makes the work so much easier.All of our staff can easily access and update records. A 10/10.
Cons
Too many features can be overwhelming at times.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Chelsey S
Admin Centre, 10-49 employees
Jun 12, 2021
The perfect solution for us!
The perfect solution for us!
Pros
The Team is Amazing!Everyone was incredibly kind and understanding and I liked the fact that they were eager to adjust to our specific needs and build features in the system to assist us manage our HR more efficiently.
Cons
Nothing to complain about! Its a good software.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Tom B
MCP C, 10-49 employees
Jun 12, 2021
Great Stuff!
Great Stuff!
Pros
We love it! The customer team is outstanding. They are always quick to respond whenever weve a query or concern.
Cons
Would love if they can upgrade a few of the features other than that its working fine for us.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Wendy J
MHC Healthcare, 50-99 employees
Jun 12, 2021
The Absolute Best!
The Absolute Best!
Pros
Its a good,user-friendly software.Eddy aided us in becoming more organised and moving candidates through the process more quickly and efficiently. We recommend this software.
Cons
Absolutely nothing! We are satisfied.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Christina N
Southwell Health, 10-49 employees
Jun 12, 2021
Norcross Chocolates Review of Eddy HR
Norcross Chocolates Review of Eddy HR
Pros
One of the reasons I love this software is that it works flawlessly and truly supports my business. I appreciate being able to define my own processes instead of being forced into predefined ones.
Cons
There's nothing I dislike about the software. I'm satisfied with every aspect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott
Food Production, 1-10 employees
Less than a year
Mar 25, 2021
EddyHR
EddyHR
Pros
The ease of learning the software is exceptional. Anyone can do it.
Cons
There are some essential functions we still require, such as a scheduler and the ability to upload videos and PowerPoint presentations for onboarding and training. These functions are crucial for our operations.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Jody
Entertainment, 51-100 employees
Less than 6 Months
Feb 21, 2021
Great Product
Great Product
Pros
I'm impressed with the combination of features offered by Eddy. It makes the software worth purchasing compared to other options.
Cons
It's slightly bothersome that to switch from one employee's profile to another, I have to navigate back to the list of employees and search for the next one. It would be convenient if there was a dropdown option or a way to move to the next employee in alphabetical order directly from the current profile.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Cathryn
Construction, 51-100 employees
Less than 6 Months
Feb 19, 2021
Easy and sufficient!
Easy and sufficient!
Pros
The software is extremely user-friendly, and the navigation is well-organized.
Cons
So far, there's nothing to complain about. It has been easy and convenient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Information Services, 1-10 employees
More than a year
Feb 15, 2021
Xima Software's Eddy experience
Xima Software's Eddy experience
Pros
Adding someone to Eddy Software is a breeze! We also appreciate the flexibility to configure different levels of PTO/Sick Time. Additionally, adjusting missed or incorrect time punches is relatively easy.
Cons
While adjusting someone's punches is easy, it can only be done after the employee clocks out, which can be a bit cumbersome. Additionally, in my previous system, I could adjust 401K contributions or enter benefits elections directly. Now, I have to email my EddyHR representative to handle those tasks. She's fantastic and always willing to assist, but it adds extra steps that I wish I could avoid.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Blake
Computer Software, 51-100 employees
Less than 6 Months
Feb 11, 2021
Great Software for small business!
Great Software for small business!
Pros
It's incredibly user-friendly, provides great value, and my employees love it.
Cons
I wish it had a scheduling function and the ability to generate bi-weekly payroll reports for each individual week instead of the entire period.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Landon
Veterinary, 11-50 employees
Less than 6 Months
Feb 09, 2021
HR at your fingertips
HR at your fingertips
Pros
EddyHR is a fantastic company to work with for all HR needs. They promptly address every request and question about the system. EddyHR is extremely easy to learn and implement for both you and your employees. It's a valuable tool for small to medium-sized companies. They consistently introduce new and incredible features to their system. I absolutely love it and would recommend it to anyone.
Cons
Currently, I can't think of any cons with the EddyHR system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Layne
Health, Wellness and Fitness, 11-50 employees
Less than a year
Feb 02, 2021
EddyHr is the Best!
EddyHr is the Best!
Pros
The software is user-friendly and easily accessible.
Cons
I believe the software should include access to review paystubs and pay information. Having a separate website for this purpose is inconvenient and a hassle.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Insurance, 11-50 employees
More than a year
Feb 01, 2021
EddyHR
EddyHR
Pros
This software has significantly improved our hiring and onboarding procedures. It's much easier to use compared to the onboarding software we used previously.
Cons
We are still in the learning phase, but at the moment, we have no complaints.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Ryan
Real Estate, 51-100 employees
Less than 6 Months
Feb 01, 2021
Effective Employee Management
Effective Employee Management
Pros
One of my favorite features is the onboarding process for new employees. I appreciate being able to send an invitation with a welcoming message and all the necessary paperwork. Our new hires have mentioned how easy it is to complete their paperwork at their own convenience. I also like being able to track the progress of each new hire during the onboarding experience.
Cons
One aspect that could be improved in the software is the search function within the employee database. When I need to look up multiple employee profiles for information, I have to return to the 'People' tab and scroll back to the top of the list to search again.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Suzanne
Health, Wellness and Fitness, 51-100 employees
More than a year
Nov 01, 2020
Worth it!
Worth it!
Pros
This product is incredibly user-friendly. The interface is neat, straightforward, and the best part is it helps me stay organized. It's extremely beneficial for managing my team's information and having easy access to view employees' monthly availability for better planning. It has made interviews and hiring a much smoother process, ensuring that candidates receive timely updates and excellent care.
Cons
At the moment, everyone has been incredibly helpful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Becca
Financial Services, 11-50 employees
Less than a year
Oct 27, 2020
Eddy is Great
Eddy is Great
Pros
I really enjoy accessing the employee profiles! It's fantastic to have this data available and presented in such an easily understandable manner.
Cons
I would appreciate more comprehensive reporting capabilities. It would also be great to have a way to reward employees through the portal. Additionally, I've encountered some challenges with payroll exposure and accessing pay stubs. Setting up out-of-state tax requirements has been a bit cumbersome as well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ricky
Marketing and Advertising, 11-50 employees
Less than a year
Oct 23, 2020
Great product for a good price!
Great product for a good price!
Pros
EddyHR has been incredibly user-friendly for recruitment and employee management, as well as time and PTO tracking, and document retention. Considering the price, we couldn't have asked for a better HR platform to start with for our small company.
Cons
While EddyHR is an excellent platform, I do wish it offered a few more features. The current features are sufficient for now, but they require additional manual work since I can't customize them to perfectly align with my company's specific needs. I hope to see more robust customization options in the future. However, considering the price, I can't complain! I use this system every day, and it performs its job well.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kayla
Marketing and Advertising, 11-50 employees
Less than a year
Oct 21, 2020
Happy with EddyHR
Happy with EddyHR
Pros
Integration was a breeze, and the support staff is prompt, trustworthy, and professional.
Cons
Some features are still in development.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Cindy
Non-Profit Organization Management, 11-50 employees
Less than 6 Months
Oct 18, 2020
Great for small to medium business
Great for small to medium business
Pros
I appreciate the software's comprehensive functionality and its ease of use. It's particularly suitable for smaller or medium-sized businesses. I find the hiring, onboarding, people management, and document filing capabilities great. We recently implemented the payroll feature as well.
Cons
I wish there was a messaging function and the capability to track more than two categories for paid time off (PTO). It would also be helpful to have direct access to the payroll functionality when needed, as well as the ability to generate more customized reports.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Carol
Furniture, 51-100 employees
Less than a year
Oct 17, 2020
Very well done and easy to use!
Very well done and easy to use!
Pros
The hiring features within Eddy are self-explanatory and user-friendly. I can quickly review candidates who have applied or are in the middle of the hiring process. It has streamlined communication with my HR manager, as we can both access and check on things at our convenience. Additionally, the time-off feature is straightforward, allowing me to track my employees' absences and vacation time. Employee profiles have made it easy for me to monitor performance reviews, salary increases, and more.
Cons
Switching to Eddy was a seamless process and has significantly improved my life!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diana
Financial Services, 11-50 employees
More than a year
Oct 16, 2020
Good product with a lot of room for improvement
Good product with a lot of room for improvement
Pros
The ATS and onboarding features work seamlessly together, and the time tracking and PTO functionalities are incredibly helpful and easy to use.
Cons
The PTO feature could be expanded to allow employees to be assigned multiple policies. Additionally, the reporting feature could include more data points, and it would be fantastic if we could create custom reports.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Bryce
Marketing and Advertising, 51-100 employees
Less than 6 Months
Oct 15, 2020
I'm new to HR, so EddyHR has made my HR role easy
I'm new to HR, so EddyHR has made my HR role easy
Pros
EddyHR is user-friendly, uncluttered, and possesses the essential features we required, such as time tracking, time off management, and document storage. The employee portal is straightforward and easy to navigate.
Cons
Since the software is still relatively new, there are a few features that haven't been implemented yet, such as the ability to have multiple vacation policies. However, I'm not concerned because I know that more updates are on the way, and I already love what I see.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Adriana
Entertainment, 1-10 employees
Less than 6 Months
Oct 14, 2020