Overall Rating
4.6
81 Reviews
Rating Distribution
5
(51)
4
(27)
3
(2)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
81 Reviews
Rating Distribution
5
(51)
4
(27)
3
(2)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
WebClock New User
WebClock New User
Pros
I would prefer a more appealing design and look for the site, along with easier scheduling of employees and placing schedules in the system. Sometimes there's too much clicking involved to set a schedule or update a missed time punch. However, I do appreciate how Dayforce is set up, as it's easier to navigate and adjust times.
Cons
I wish the site had a more appealing design and a smoother process for scheduling employees or updating missed time punches. Dayforce is better in terms of navigation and adjusting times.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Melinda
Hospital & Health Care, 11-50 employees
Less than 6 Months
Apr 01, 2024
Easy to use
Easy to use
Pros
We don't have any complaints. This system works perfectly for our small business.
Cons
We have no complaints. This works perfectly for our small business.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Timothy
Sporting Goods, 1-10 employees
More than a year
Nov 03, 2023
The support is amazing
The support is amazing
Pros
Unfortunately, I can't access a list that shows how much PTO each employee is accruing. It seems like this should be a simple fix.
Cons
It's frustrating that I can't access a list showing how much PTO each employee is accruing. I believe this should be an easy fix.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Monica
Consumer Services, 11-50 employees
More than a year
Oct 06, 2023
I highly recommend WebClock
I highly recommend WebClock
Pros
Currently, I don't have any complaints.
Cons
Currently, I have no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Construction, 51-100 employees
More than a year
Oct 04, 2023
Helpful Customer Service
Helpful Customer Service
Pros
I'm neutral because I don't utilize all the features that are offered.
Cons
I'm neutral as I don't utilize all the available features.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Nancy
Non-Profit Organization Management, 11-50 employees
More than a year
Apr 05, 2023
Support Needed
Support Needed
Pros
I don't have any concerns at the moment. Having a limit of 40 characters is too much for feedback.
Cons
No concerns at the moment. 40 characters are too many for feedback.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tina
Medical Practice, 51-100 employees
Less than 6 Months
Mar 08, 2023
Shaw Living, PC
Shaw Living, PC
Pros
There are instances where employees' clock-in and clock-out times don't register, even when done online.
Cons
Occasionally, the system fails to register employees' clock-in and clock-out times, even when done online.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Mandy
Health, Wellness and Fitness, 11-50 employees
More than a year
Feb 13, 2023
Thank You [SENSITIVE CONTENT]
Thank You [SENSITIVE CONTENT]
Pros
I can't think of anything I would change; it's easy to use.
Cons
I can't think of anything; it's easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ed
Consumer Goods, 11-50 employees
More than a year
Jan 27, 2023
Streamline your payroll
Streamline your payroll
Pros
The scheduling feature is great; however, certain parameters need to be confirmed when entering schedules.
Cons
The scheduling feature is excellent, but there are certain parameters that should be confirmed upon entering schedules.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michaelene
Retail, 51-100 employees
Less than 6 Months
Jan 16, 2023
Phenix Title
Phenix Title
Pros
It has been a learning curve to sift through the reports and find what I need.
Cons
Navigating through the reports to find what I need has been a learning process.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Elise
Legal Services, 11-50 employees
Less than 6 Months
Jan 15, 2023
[SENSITIVE CONTENT] is the best!
[SENSITIVE CONTENT] is the best!
Pros
It would be great if I could customize the look and color to suit my preferences.
Cons
It would be better if I could customize the look and color.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Antionette
Mental Health Care, 51-100 employees
More than a year
Jan 02, 2023
School review of WebClock
School review of WebClock
Pros
Our setup as a school with breaks and different pay groups posed challenges, but the team managed to figure it out despite encountering many new situations.
Cons
Our school setup with breaks and different pay groups was challenging, but the team managed to figure it out despite encountering many new situations.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Todd
Education Management, 51-100 employees
Less than 6 Months
Dec 17, 2022
Webclock Review
Webclock Review
Pros
The system consistently fails to clock someone out or mistakenly clocks them in at midnight.
Cons
The system frequently fails to clock someone out or mistakenly clocks them in at midnight.
Ease of use
3
Value for money
2
Customer Support
6
Functionality
2
Jery
Business, Supplies and Equipment, 11-50 employees
Less than 6 Months
Dec 14, 2022
Great team, great product
Great team, great product
Pros
Any feature requests we made were acknowledged, and they either worked on them or have them scheduled for future work.
Cons
Any feature requests we made were acknowledged and either implemented or scheduled for future work.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jackie
Computer Software, 1-10 employees
Less than a year
Dec 01, 2022
Review of services
Review of services
Pros
Since we're very new to using this software, there's currently nothing I dislike about it.
Cons
Since we're new to this software, there's currently nothing that I dislike about it.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Scott
Entertainment, 11-50 employees
Less than 6 Months
Nov 18, 2022
Amazing!!
Amazing!!
Pros
There's nothing specific that I dislike or that makes this product bad.
Cons
There's nothing specific that I dislike or that makes this product bad.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Hospital & Health Care, 11-50 employees
More than a year
Oct 25, 2022
Training needs work
Training needs work
Pros
Tailored training is essential, as is a better setup. Instead of simply forcing us to balance the time when there's an issue, it would be more beneficial to identify and fix the underlying problem for future improvement. I conveyed this to the trainer after I figured out what the problems were.
Cons
Tailored training is necessary, as is a better setup. Instead of asking us to force balance the time when there's an issue, it would be more effective to identify and fix the problem going forward. I had this conversation with the trainer after I discovered the underlying problems.
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Amanda
Medical Practice, 51-100 employees
Less than 6 Months
Oct 23, 2022
Portmeirion Group
Portmeirion Group
Pros
There's a delay from entering a New Hire into the Engage system to waiting almost two hours for the new hire information to transfer over to the Web Clock system.
Cons
There's a delay from entering a New Hire into the Engage system to waiting almost two hours for the information to transfer to the Web Clock system.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Paula
Import and Export, 51-100 employees
More than a year
Oct 21, 2022
ITCS-webclock review
ITCS-webclock review
Pros
I'm still familiarizing myself with the new features of this updated version.
Cons
I'm not certain yet. Today is my first time processing payroll on a Monday.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
6
Margaret
Transportation/Trucking/Railroad, 11-50 employees
More than a year
Oct 21, 2022
Perfect Protect for Small Business
Perfect Protect for Small Business
Pros
The most advantageous aspect of the time clock is how effortlessly I can manage my human resources. The system allows me to set limits on the number of staff members using PTO within each department. This reduces the need for constant monitoring since I can control the number of staff members absent during a given period.
Cons
Sometimes, I encounter a little challenge when searching for specific information in the reporting areas. I find myself navigating back and forth between screens to locate the desired details on a report.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Joe
Information Technology and Services, 11-50 employees
More than a year
Oct 19, 2022
Review After Training
Review After Training
Pros
I had difficulty locating the self-service guides for the task I was doing. This could have just been due to my own lack of understanding or oversight.
Cons
I had trouble finding the self-service guides for the task I was performing. It could have been my own oversight or lack of understanding.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Daryn
Insurance, 101-500 employees
More than a year
Oct 15, 2022
Ceo
Ceo
Pros
So far, I haven't found anything that falls short of my expectations.
Cons
I haven't come across anything that falls short so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher
Medical Practice, 51-100 employees
More than a year
Oct 13, 2022
Webclock is super easy to use!
Webclock is super easy to use!
Pros
It's difficult to know if you're "clocked in" unless you log back in and check your status. It would be helpful if a screen popped up confirming a successful clock-in.
Cons
It's difficult to tell if I'm "clocked in" unless I log back in and check my status. It would be helpful if a screen popped up confirming a successful clock-in.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Bonnie
Religious Institutions, 11-50 employees
Less than 6 Months
Oct 11, 2022
Holiday
Holiday
Pros
The holiday hours shouldn't be imported for temporary employees; they should be divided differently.
Cons
The holiday hours shouldn't be imported for temporary employees.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Mordechai
Apparel & Fashion, 11-50 employees
Less than 6 Months
Oct 09, 2022
WebClock for independent contractors
WebClock for independent contractors
Pros
This software is incredibly simple to set up and use regularly.
Cons
There's nothing about this software that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Computer Software, 1-10 employees
More than a year
Oct 06, 2022
MTS review of WebClock
MTS review of WebClock
Pros
Time tracking for employees is crucial for us, especially since we have staff members located throughout the US. This product makes it easy for all of them to access.
Cons
At this point, there's no need for improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josh
Information Technology and Services, 1-10 employees
Less than 6 Months
Oct 04, 2022
Awesome Workforce Management Software!!!
Awesome Workforce Management Software!!!
Pros
It's both easy to use and cost-effective. Furthermore, it integrates seamlessly with almost any tool.
Cons
I can't identify any areas of concern. This solution is self-contained and extremely intuitive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerry
Information Technology and Services, 1-10 employees
More than a year
Oct 03, 2022
Easy system to navigate once it's set up
Easy system to navigate once it's set up
Pros
PTO tracking is crucial for our group. However, the implementation process was not smooth due to personnel changes on our side and Webclock. There was a lack of clear communication on the initial setup instructions, which resulted in me manually updating all records for launch. Then, another admin had to manually adjust the time records for each account. I had to manually make additional adjustments by going back a third time to check another box for movement between screens. It was not a seamless process, and we still encounter unexplained issues with Webclock that require time to resolve.
Cons
As mentioned earlier, I've already addressed the issues that didn't work well during the implementation.
Ease of use
8
Value for money
8
Customer Support
5
Functionality
8
jeannette
Building Materials, 500+ employees
Less than a year
Oct 02, 2022
A effective software w/ a Super Team who makes a difference!
A effective software w/ a Super Team who makes a difference!
Pros
It's effortless for each associate to use in the field, and it provides excellent reports.
Cons
Everything works perfectly fine, and there's nothing I dislike about the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sam
Retail, 11-50 employees
More than a year
Oct 01, 2022
WebClock
WebClock
Pros
The user-friendly interface and the responsive customer support are both impressive.
Cons
I have no requests for changes regarding the software; it meets all my needs.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Don
Education Management, 11-50 employees
More than a year
Oct 01, 2022
ITCS Webclock is the best for all our needs
ITCS Webclock is the best for all our needs
Pros
I can usually find anything I'm looking for, and I appreciate the various approaches available. If I can't find something, the support team is excellent.
Cons
After the recent update, I'm experiencing minor difficulties in finding what I used to access. The glossary could provide more informative details, but this is only in relation to the current update.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan
Warehousing, 51-100 employees
More than a year
Oct 01, 2022
I'm very satisfied
I'm very satisfied
Pros
The software provides easy accessibility and concise information that guides you towards solutions for any issues.
Cons
There's nothing else to add except that you're doing an excellent job.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Darrin
Construction, 1-10 employees
More than a year
Sep 27, 2022
Good job
Good job
Pros
It's simple and easy to use. I seamlessly integrated it into my payroll system, and it worked flawlessly. Overall, the quality is excellent.
Cons
Overall, I didn't encounter any problems, and I'm satisfied. The customer service team responds promptly whenever I face an issue.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Emre
Computer Software, 500+ employees
More than a year
Sep 18, 2022
Good product for the money
Good product for the money
Pros
Employees have multiple options for clocking in, including facial recognition timeclocks, desktop, and tablet. However, we have restricted phone usage to a select few. Time management becomes effortless at the end of the payroll period, and we can smoothly export the data to our PEO.
Cons
In this version, I'm unable to highlight and print specific sections of PDF reports like I could in previous versions. This makes it cumbersome. Additionally, some reports only allow me to download them as Excel files, requiring further editing to extract the desired information for managers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ruth
Warehousing, 11-50 employees
More than a year
Sep 17, 2022
ITCS-WebClock Experience
ITCS-WebClock Experience
Pros
The ease of use is excellent, and I was able to intuitively figure out the app and the process quickly.
Cons
The software as it is meets all my requirements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keith
Computer Hardware, 500+ employees
Less than 6 Months
Sep 16, 2022
Servcorp
Servcorp
Pros
It's a good system to work with�very clear and straightforward.
Cons
I have nothing negative to mention. The help desk has been incredibly helpful as well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frank
Facilities Services, 11-50 employees
Less than a year
Sep 15, 2022
Loving WebClock!!!
Loving WebClock!!!
Pros
The seamless integration and user-friendly interface make it simple for users to track their time accurately and report it.
Cons
I haven't encountered any issues. I'm loving every aspect of this new product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 Months
Sep 14, 2022
Hoodz Review Webclock
Hoodz Review Webclock
Pros
Occasionally, though not frequently, Webclock goes down for software upgrades in the middle of the night when my teams are clocking in or out. This prevents them from logging into the system, requiring manual intervention by management the next day.
Cons
For weekly payroll, I have to manually download it to my computer and then upload it to Engage. This process could be streamlined to eliminate the need for manual downloading and uploading.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Facilities Services, 11-50 employees
More than a year
Sep 13, 2022
Webclock
Webclock
Pros
The ability to clock in for different jobs is highly valuable. It's also extremely easy to use.
Cons
I would appreciate it if the timesheet displayed a separate total for sick leave/vacation leave used, instead of lumping everything together. Additionally, it would be helpful if timesheets included the job worked, as I currently have to go back into the employee profile to determine the job they were assigned to.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kristi
Government Administration, 1-10 employees
More than a year
Sep 08, 2022
Done
Done
Pros
The online convenience is a significant advantage, but this survey is too demanding.
Cons
The PTO tracking feature is not very efficient, and this survey is quite demanding.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Carol
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
Sep 05, 2022
Office Mgr.
Office Mgr.
Pros
It also calculates our PBJ hours and submits them to CMS. :)
Cons
Some days, I encounter issues with the phone app when it comes to internet connectivity, and occasionally, I experience difficulties logging in.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nellene
Hospital & Health Care, 51-100 employees
More than a year
Sep 02, 2022
Great Product and Easy to Use!
Great Product and Easy to Use!
Pros
It is easy to use and offers a wide range of useful functions. Reviewing, tracking, and processing timecards becomes a breeze!
Cons
I have no cons to mention; I found the software easy to use!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cathy
Information Technology and Services, 1-10 employees
Less than 6 Months
Sep 01, 2022
altoona
altoona
Pros
The software is easy to use, and it offers features for time tracking, generating reports, managing time, and connecting with payroll.
Cons
The software doesn't always register finger punches reliably.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tammy
Hospital & Health Care, 500+ employees
More than a year
Aug 21, 2022
Streamlined Time Clock for Employees
Streamlined Time Clock for Employees
Pros
The ease of use when it comes to employees clocking in and out is fantastic. As an office manager, I find it extremely helpful to make manual changes both at the office and remotely, as needed.
Cons
It would have been helpful to have an actual "troubleshooting FAQs worksheet" during the initial training, considering the vast amount of information to absorb right from the start. As other questions arise later on, such as "how do I add a shift?" having a resource to refer back to would have been beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Terri
Medical Practice, 1-10 employees
More than a year
Jun 25, 2022
Works well
Works well
Pros
The product is straightforward, with options for expansion if needed.
Cons
Occasionally, we experience glitches that prevent us from accessing the software online.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Angela
Medical Practice, 11-50 employees
More than a year
Jun 23, 2022
Make Time For WebClock!
Make Time For WebClock!
Pros
The sales team demonstrated great discipline. They listened to our needs and didn't push unnecessary features. Once we agreed on the implementation plan, it became their top priority. Our salesperson stayed involved throughout the process to ensure a seamless and successful implementation. I felt like an integral part of the team and the process.
Cons
I would appreciate it if the software didn't allow employees to punch in or out unless their GPS is enabled.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kurt
Facilities Services, 11-50 employees
Less than 6 Months
Jun 13, 2022
Review
Review
Pros
Learning the software was a simple process, and the team was incredibly helpful.
Cons
I had some difficulty finding the appropriate reports that matched our specific needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Briana
Hospital & Health Care, 51-100 employees
Less than 6 Months
May 09, 2022
Webclock Review
Webclock Review
Pros
Integrating with employees is a breeze, and it's straightforward to use.
Cons
The punches sometimes don't register, but it could be due to our own mistakes since we're still learning.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monique
Construction, 11-50 employees
Less than 6 Months
Apr 11, 2022
Second Chance Jobs and ITCS - Webclock
Second Chance Jobs and ITCS - Webclock
Pros
We appreciate the customization options and the exceptional team of specialists who truly understand our business and have helped create the exact product/service we need. The ease of use is also a crucial factor. Your product is incredibly intuitive, and the data reporting capabilities are unparalleled.
Cons
I can't think of any negatives or cons at the moment :)
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colin
E-Learning, 1-10 employees
Less than 6 Months
Mar 15, 2022
Great Service
Great Service
Pros
The customization options and the ease of use are remarkable.
Cons
There's nothing I haven't been able to work through or dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tonya
Staffing and Recruiting, 11-50 employees
Less than a year
Dec 21, 2021
Filters
WebClock New User
WebClock New User
Pros
I would prefer a more appealing design and look for the site, along with easier scheduling of employees and placing schedules in the system. Sometimes there's too much clicking involved to set a schedule or update a missed time punch. However, I do appreciate how Dayforce is set up, as it's easier to navigate and adjust times.
Cons
I wish the site had a more appealing design and a smoother process for scheduling employees or updating missed time punches. Dayforce is better in terms of navigation and adjusting times.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Melinda
Hospital & Health Care, 11-50 employees
Less than 6 Months
Apr 01, 2024
Easy to use
Easy to use
Pros
We don't have any complaints. This system works perfectly for our small business.
Cons
We have no complaints. This works perfectly for our small business.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Timothy
Sporting Goods, 1-10 employees
More than a year
Nov 03, 2023
The support is amazing
The support is amazing
Pros
Unfortunately, I can't access a list that shows how much PTO each employee is accruing. It seems like this should be a simple fix.
Cons
It's frustrating that I can't access a list showing how much PTO each employee is accruing. I believe this should be an easy fix.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Monica
Consumer Services, 11-50 employees
More than a year
Oct 06, 2023
I highly recommend WebClock
I highly recommend WebClock
Pros
Currently, I don't have any complaints.
Cons
Currently, I have no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Construction, 51-100 employees
More than a year
Oct 04, 2023
Helpful Customer Service
Helpful Customer Service
Pros
I'm neutral because I don't utilize all the features that are offered.
Cons
I'm neutral as I don't utilize all the available features.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Nancy
Non-Profit Organization Management, 11-50 employees
More than a year
Apr 05, 2023
Support Needed
Support Needed
Pros
I don't have any concerns at the moment. Having a limit of 40 characters is too much for feedback.
Cons
No concerns at the moment. 40 characters are too many for feedback.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tina
Medical Practice, 51-100 employees
Less than 6 Months
Mar 08, 2023
Shaw Living, PC
Shaw Living, PC
Pros
There are instances where employees' clock-in and clock-out times don't register, even when done online.
Cons
Occasionally, the system fails to register employees' clock-in and clock-out times, even when done online.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Mandy
Health, Wellness and Fitness, 11-50 employees
More than a year
Feb 13, 2023
Thank You [SENSITIVE CONTENT]
Thank You [SENSITIVE CONTENT]
Pros
I can't think of anything I would change; it's easy to use.
Cons
I can't think of anything; it's easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ed
Consumer Goods, 11-50 employees
More than a year
Jan 27, 2023
Streamline your payroll
Streamline your payroll
Pros
The scheduling feature is great; however, certain parameters need to be confirmed when entering schedules.
Cons
The scheduling feature is excellent, but there are certain parameters that should be confirmed upon entering schedules.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michaelene
Retail, 51-100 employees
Less than 6 Months
Jan 16, 2023
Phenix Title
Phenix Title
Pros
It has been a learning curve to sift through the reports and find what I need.
Cons
Navigating through the reports to find what I need has been a learning process.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Elise
Legal Services, 11-50 employees
Less than 6 Months
Jan 15, 2023
[SENSITIVE CONTENT] is the best!
[SENSITIVE CONTENT] is the best!
Pros
It would be great if I could customize the look and color to suit my preferences.
Cons
It would be better if I could customize the look and color.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Antionette
Mental Health Care, 51-100 employees
More than a year
Jan 02, 2023
School review of WebClock
School review of WebClock
Pros
Our setup as a school with breaks and different pay groups posed challenges, but the team managed to figure it out despite encountering many new situations.
Cons
Our school setup with breaks and different pay groups was challenging, but the team managed to figure it out despite encountering many new situations.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Todd
Education Management, 51-100 employees
Less than 6 Months
Dec 17, 2022
Webclock Review
Webclock Review
Pros
The system consistently fails to clock someone out or mistakenly clocks them in at midnight.
Cons
The system frequently fails to clock someone out or mistakenly clocks them in at midnight.
Ease of use
3
Value for money
2
Customer Support
6
Functionality
2
Jery
Business, Supplies and Equipment, 11-50 employees
Less than 6 Months
Dec 14, 2022
Great team, great product
Great team, great product
Pros
Any feature requests we made were acknowledged, and they either worked on them or have them scheduled for future work.
Cons
Any feature requests we made were acknowledged and either implemented or scheduled for future work.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jackie
Computer Software, 1-10 employees
Less than a year
Dec 01, 2022
Review of services
Review of services
Pros
Since we're very new to using this software, there's currently nothing I dislike about it.
Cons
Since we're new to this software, there's currently nothing that I dislike about it.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Scott
Entertainment, 11-50 employees
Less than 6 Months
Nov 18, 2022
Amazing!!
Amazing!!
Pros
There's nothing specific that I dislike or that makes this product bad.
Cons
There's nothing specific that I dislike or that makes this product bad.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Hospital & Health Care, 11-50 employees
More than a year
Oct 25, 2022
Training needs work
Training needs work
Pros
Tailored training is essential, as is a better setup. Instead of simply forcing us to balance the time when there's an issue, it would be more beneficial to identify and fix the underlying problem for future improvement. I conveyed this to the trainer after I figured out what the problems were.
Cons
Tailored training is necessary, as is a better setup. Instead of asking us to force balance the time when there's an issue, it would be more effective to identify and fix the problem going forward. I had this conversation with the trainer after I discovered the underlying problems.
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Amanda
Medical Practice, 51-100 employees
Less than 6 Months
Oct 23, 2022
Portmeirion Group
Portmeirion Group
Pros
There's a delay from entering a New Hire into the Engage system to waiting almost two hours for the new hire information to transfer over to the Web Clock system.
Cons
There's a delay from entering a New Hire into the Engage system to waiting almost two hours for the information to transfer to the Web Clock system.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Paula
Import and Export, 51-100 employees
More than a year
Oct 21, 2022
ITCS-webclock review
ITCS-webclock review
Pros
I'm still familiarizing myself with the new features of this updated version.
Cons
I'm not certain yet. Today is my first time processing payroll on a Monday.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
6
Margaret
Transportation/Trucking/Railroad, 11-50 employees
More than a year
Oct 21, 2022
Perfect Protect for Small Business
Perfect Protect for Small Business
Pros
The most advantageous aspect of the time clock is how effortlessly I can manage my human resources. The system allows me to set limits on the number of staff members using PTO within each department. This reduces the need for constant monitoring since I can control the number of staff members absent during a given period.
Cons
Sometimes, I encounter a little challenge when searching for specific information in the reporting areas. I find myself navigating back and forth between screens to locate the desired details on a report.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Joe
Information Technology and Services, 11-50 employees
More than a year
Oct 19, 2022
Review After Training
Review After Training
Pros
I had difficulty locating the self-service guides for the task I was doing. This could have just been due to my own lack of understanding or oversight.
Cons
I had trouble finding the self-service guides for the task I was performing. It could have been my own oversight or lack of understanding.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Daryn
Insurance, 101-500 employees
More than a year
Oct 15, 2022
Ceo
Ceo
Pros
So far, I haven't found anything that falls short of my expectations.
Cons
I haven't come across anything that falls short so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher
Medical Practice, 51-100 employees
More than a year
Oct 13, 2022
Webclock is super easy to use!
Webclock is super easy to use!
Pros
It's difficult to know if you're "clocked in" unless you log back in and check your status. It would be helpful if a screen popped up confirming a successful clock-in.
Cons
It's difficult to tell if I'm "clocked in" unless I log back in and check my status. It would be helpful if a screen popped up confirming a successful clock-in.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Bonnie
Religious Institutions, 11-50 employees
Less than 6 Months
Oct 11, 2022
Holiday
Holiday
Pros
The holiday hours shouldn't be imported for temporary employees; they should be divided differently.
Cons
The holiday hours shouldn't be imported for temporary employees.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Mordechai
Apparel & Fashion, 11-50 employees
Less than 6 Months
Oct 09, 2022
WebClock for independent contractors
WebClock for independent contractors
Pros
This software is incredibly simple to set up and use regularly.
Cons
There's nothing about this software that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Computer Software, 1-10 employees
More than a year
Oct 06, 2022
MTS review of WebClock
MTS review of WebClock
Pros
Time tracking for employees is crucial for us, especially since we have staff members located throughout the US. This product makes it easy for all of them to access.
Cons
At this point, there's no need for improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josh
Information Technology and Services, 1-10 employees
Less than 6 Months
Oct 04, 2022
Awesome Workforce Management Software!!!
Awesome Workforce Management Software!!!
Pros
It's both easy to use and cost-effective. Furthermore, it integrates seamlessly with almost any tool.
Cons
I can't identify any areas of concern. This solution is self-contained and extremely intuitive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerry
Information Technology and Services, 1-10 employees
More than a year
Oct 03, 2022
Easy system to navigate once it's set up
Easy system to navigate once it's set up
Pros
PTO tracking is crucial for our group. However, the implementation process was not smooth due to personnel changes on our side and Webclock. There was a lack of clear communication on the initial setup instructions, which resulted in me manually updating all records for launch. Then, another admin had to manually adjust the time records for each account. I had to manually make additional adjustments by going back a third time to check another box for movement between screens. It was not a seamless process, and we still encounter unexplained issues with Webclock that require time to resolve.
Cons
As mentioned earlier, I've already addressed the issues that didn't work well during the implementation.
Ease of use
8
Value for money
8
Customer Support
5
Functionality
8
jeannette
Building Materials, 500+ employees
Less than a year
Oct 02, 2022
A effective software w/ a Super Team who makes a difference!
A effective software w/ a Super Team who makes a difference!
Pros
It's effortless for each associate to use in the field, and it provides excellent reports.
Cons
Everything works perfectly fine, and there's nothing I dislike about the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sam
Retail, 11-50 employees
More than a year
Oct 01, 2022
WebClock
WebClock
Pros
The user-friendly interface and the responsive customer support are both impressive.
Cons
I have no requests for changes regarding the software; it meets all my needs.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Don
Education Management, 11-50 employees
More than a year
Oct 01, 2022
ITCS Webclock is the best for all our needs
ITCS Webclock is the best for all our needs
Pros
I can usually find anything I'm looking for, and I appreciate the various approaches available. If I can't find something, the support team is excellent.
Cons
After the recent update, I'm experiencing minor difficulties in finding what I used to access. The glossary could provide more informative details, but this is only in relation to the current update.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan
Warehousing, 51-100 employees
More than a year
Oct 01, 2022
I'm very satisfied
I'm very satisfied
Pros
The software provides easy accessibility and concise information that guides you towards solutions for any issues.
Cons
There's nothing else to add except that you're doing an excellent job.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Darrin
Construction, 1-10 employees
More than a year
Sep 27, 2022
Good job
Good job
Pros
It's simple and easy to use. I seamlessly integrated it into my payroll system, and it worked flawlessly. Overall, the quality is excellent.
Cons
Overall, I didn't encounter any problems, and I'm satisfied. The customer service team responds promptly whenever I face an issue.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Emre
Computer Software, 500+ employees
More than a year
Sep 18, 2022
Good product for the money
Good product for the money
Pros
Employees have multiple options for clocking in, including facial recognition timeclocks, desktop, and tablet. However, we have restricted phone usage to a select few. Time management becomes effortless at the end of the payroll period, and we can smoothly export the data to our PEO.
Cons
In this version, I'm unable to highlight and print specific sections of PDF reports like I could in previous versions. This makes it cumbersome. Additionally, some reports only allow me to download them as Excel files, requiring further editing to extract the desired information for managers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ruth
Warehousing, 11-50 employees
More than a year
Sep 17, 2022
ITCS-WebClock Experience
ITCS-WebClock Experience
Pros
The ease of use is excellent, and I was able to intuitively figure out the app and the process quickly.
Cons
The software as it is meets all my requirements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keith
Computer Hardware, 500+ employees
Less than 6 Months
Sep 16, 2022
Servcorp
Servcorp
Pros
It's a good system to work with�very clear and straightforward.
Cons
I have nothing negative to mention. The help desk has been incredibly helpful as well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frank
Facilities Services, 11-50 employees
Less than a year
Sep 15, 2022
Loving WebClock!!!
Loving WebClock!!!
Pros
The seamless integration and user-friendly interface make it simple for users to track their time accurately and report it.
Cons
I haven't encountered any issues. I'm loving every aspect of this new product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 Months
Sep 14, 2022
Hoodz Review Webclock
Hoodz Review Webclock
Pros
Occasionally, though not frequently, Webclock goes down for software upgrades in the middle of the night when my teams are clocking in or out. This prevents them from logging into the system, requiring manual intervention by management the next day.
Cons
For weekly payroll, I have to manually download it to my computer and then upload it to Engage. This process could be streamlined to eliminate the need for manual downloading and uploading.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Facilities Services, 11-50 employees
More than a year
Sep 13, 2022
Webclock
Webclock
Pros
The ability to clock in for different jobs is highly valuable. It's also extremely easy to use.
Cons
I would appreciate it if the timesheet displayed a separate total for sick leave/vacation leave used, instead of lumping everything together. Additionally, it would be helpful if timesheets included the job worked, as I currently have to go back into the employee profile to determine the job they were assigned to.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kristi
Government Administration, 1-10 employees
More than a year
Sep 08, 2022
Done
Done
Pros
The online convenience is a significant advantage, but this survey is too demanding.
Cons
The PTO tracking feature is not very efficient, and this survey is quite demanding.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Carol
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
Sep 05, 2022
Office Mgr.
Office Mgr.
Pros
It also calculates our PBJ hours and submits them to CMS. :)
Cons
Some days, I encounter issues with the phone app when it comes to internet connectivity, and occasionally, I experience difficulties logging in.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nellene
Hospital & Health Care, 51-100 employees
More than a year
Sep 02, 2022
Great Product and Easy to Use!
Great Product and Easy to Use!
Pros
It is easy to use and offers a wide range of useful functions. Reviewing, tracking, and processing timecards becomes a breeze!
Cons
I have no cons to mention; I found the software easy to use!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cathy
Information Technology and Services, 1-10 employees
Less than 6 Months
Sep 01, 2022
altoona
altoona
Pros
The software is easy to use, and it offers features for time tracking, generating reports, managing time, and connecting with payroll.
Cons
The software doesn't always register finger punches reliably.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tammy
Hospital & Health Care, 500+ employees
More than a year
Aug 21, 2022
Streamlined Time Clock for Employees
Streamlined Time Clock for Employees
Pros
The ease of use when it comes to employees clocking in and out is fantastic. As an office manager, I find it extremely helpful to make manual changes both at the office and remotely, as needed.
Cons
It would have been helpful to have an actual "troubleshooting FAQs worksheet" during the initial training, considering the vast amount of information to absorb right from the start. As other questions arise later on, such as "how do I add a shift?" having a resource to refer back to would have been beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Terri
Medical Practice, 1-10 employees
More than a year
Jun 25, 2022
Works well
Works well
Pros
The product is straightforward, with options for expansion if needed.
Cons
Occasionally, we experience glitches that prevent us from accessing the software online.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Angela
Medical Practice, 11-50 employees
More than a year
Jun 23, 2022
Make Time For WebClock!
Make Time For WebClock!
Pros
The sales team demonstrated great discipline. They listened to our needs and didn't push unnecessary features. Once we agreed on the implementation plan, it became their top priority. Our salesperson stayed involved throughout the process to ensure a seamless and successful implementation. I felt like an integral part of the team and the process.
Cons
I would appreciate it if the software didn't allow employees to punch in or out unless their GPS is enabled.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kurt
Facilities Services, 11-50 employees
Less than 6 Months
Jun 13, 2022
Review
Review
Pros
Learning the software was a simple process, and the team was incredibly helpful.
Cons
I had some difficulty finding the appropriate reports that matched our specific needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Briana
Hospital & Health Care, 51-100 employees
Less than 6 Months
May 09, 2022
Webclock Review
Webclock Review
Pros
Integrating with employees is a breeze, and it's straightforward to use.
Cons
The punches sometimes don't register, but it could be due to our own mistakes since we're still learning.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monique
Construction, 11-50 employees
Less than 6 Months
Apr 11, 2022
Second Chance Jobs and ITCS - Webclock
Second Chance Jobs and ITCS - Webclock
Pros
We appreciate the customization options and the exceptional team of specialists who truly understand our business and have helped create the exact product/service we need. The ease of use is also a crucial factor. Your product is incredibly intuitive, and the data reporting capabilities are unparalleled.
Cons
I can't think of any negatives or cons at the moment :)
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colin
E-Learning, 1-10 employees
Less than 6 Months
Mar 15, 2022
Great Service
Great Service
Pros
The customization options and the ease of use are remarkable.
Cons
There's nothing I haven't been able to work through or dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tonya
Staffing and Recruiting, 11-50 employees
Less than a year
Dec 21, 2021