Overall Rating
4.6
137 Reviews
Rating Distribution
5
(105)
4
(20)
3
(4)
2
(2)
1
(6)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
137 Reviews
Rating Distribution
5
(105)
4
(20)
3
(4)
2
(2)
1
(6)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Simple Product
Simple Product
Pros
They keep it really straightforward. There's not a ton happening in the app, so you don't really get lost in it.
Cons
It's quite fundamental, which can be both advantageous and disadvantageous. It might feel a bit awkward, but it's not too troublesome.
Ease of use
8
Value for money
10
Customer Support
6
Functionality
8
Ryan
Entertainment, 51-100 employees
Less than 6 Months
Apr 02, 2024
Zenefits Makes Payroll & Benefits Admin Easy
Zenefits Makes Payroll & Benefits Admin Easy
Pros
Payroll and benefits processes are nearly fully automated now. We used to rely heavily on spreadsheets, but thanks to Zenefits, it's now simpler and more compliant.
Cons
Zenefits lacks functionality when it comes to being international contractor or employee-friendly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Stephanie
Computer Software, 51-100 employees
More than a year
Mar 14, 2024
Great tool for Startups
Great tool for Startups
Pros
I appreciated the simplicity of the platform. It's easy for a user to find what they're looking for, and support was readily available for any questions.
Cons
I'm not entirely certain if this falls solely on Trinet, but if your organization uses multiple insurance providers, you might need to switch between websites to manage your benefits.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not specified, 11-50 employees
More than a year
Mar 01, 2024
Horrifying experience
Horrifying experience
Pros
The only positive thing I can mention is that Kayla (who seemed to be the only one handling Customer Support - or maybe that was just the name everyone used because they were hesitant to give their real names) was always kind.
Cons
There are numerous issues, but let me attempt to list them: processing payroll and accessing employee data are incredibly slow; waiting times for customer support are absurdly long (standard wait time was 45 minutes, but sometimes stretched to 2-3 hours); the systems are glitchy and far from intuitive; and the final straw for us was when 250 employees didn't get paid due to a new payroll processor error, resulting in a day spent on the phone trying to resolve it.
Ease of use
5
Value for money
5
Customer Support
3
Functionality
5
David
Retail, 101-500 employees
More than a year
Feb 17, 2024
Horrifying experience
Horrifying experience
Pros
The only positive aspect I can mention is that Kayla (who was the sole representative in their Customer Support or perhaps that was just the name they used because they were hesitant to provide their real names) was always kind.
Cons
There are too many issues to list, but let's give it a try: the payroll processing and employee data retrieval/entry are painfully slow; customer support wait times are insane (45 minutes was the norm, but sometimes we had to hold for 23 hours, and I wish I was exaggerating); the system is glitchy and far from intuitive. The final straw for us was when I received emails from our 250 employees on a Friday, stating that they didn't get paid because Zenefits had hired a new payroll processor who missed a step that triggered all the Direct Deposits. I spent an entire day on the phone trying to resolve it with various people.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
6
David
Retail, 101-500 employees
Less than a year
Feb 01, 2024
Great for small HR department
Great for small HR department
Pros
Zenefits has streamlined and simplified our HR processes! As the sole HR person, Zenefits allows me to support all our employees as if we had a full HR department. The online portal streamlines my HR management and provides employees with 24-hour access to HR info. Zenefits offers EVERYTHING we need in one intuitive online portal - from offer letters, hiring, onboarding, payroll, benefits administration, to termination.
Cons
There's minimal phone support available for user issues; online live chat and email are the primary means of accessing customer support. This can be frustrating during time-sensitive situations.
Ease of use
10
Value for money
10
Customer Support
2
Functionality
8
joy
Real Estate, 11-50 employees
More than a year
Jan 21, 2024
Best Features For the HR Team
Best Features For the HR Team
Pros
Firstly, I appreciate the numerous HR and onboarding features. It functions well as a performance management system and is helpful for benefits administration too. With features like attendance tracking, we've encountered no issues.
Cons
So far, TriNet Zenefits has performed quite well, and I have no regrets.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Suresh
Mechanical or Industrial Engineering, 51-100 employees
More than a year
Jan 18, 2024
Best Features For the HR Team
Best Features For the HR Team
Pros
Firstly, I appreciate the numerous HR and onboarding features. It functions effectively as a performance management system and proves helpful as a benefits administration solution. With features like attendance tracking, we haven't encountered any problems.
Cons
I have no regrets about using Zenefits; it has performed quite well.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Suresh
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
Jan 01, 2024
Great for small HR department
Great for small HR department
Pros
Zenefits has streamlined and simplified our HR processes! As the sole HR person, Zenefits enables me to support all our employees as if they had an entire HR department at their disposal. The online portal streamlines my HR management and provides employees with 24hour access to HR information. Zenefits provides EVERYTHING we need in one intuitive online portal... it handles the entire employee lifecycle from offer letters and hiring to onboarding, payroll, benefits administration, and termination.
Cons
There is little to no phone support available for user issues. We mainly rely on online live chat and email for customer support, which can be frustrating when we're in a timesensitive situation.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
joy
Real Estate, 11-50 employees
Less than a year
Jan 01, 2024
TriNet Zenefits
TriNet Zenefits
Pros
It's simple to use. I was a previous employee of Trinet and also sold this solution. It's an excellent platform.
Cons
In my view, there are no real downsides; it's easy to use, transparent, and provides real-time information.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
David
Financial Services, 51-100 employees
More than a year
Dec 23, 2023
Zenefits
Zenefits
Pros
It's user friendly, and I was a former employee of as well and sold this solution. It's an excellent platform.
Cons
In my opinion, there are no real drawbacks. The platform is easy to use, transparent, and provides realtime information.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
David
Financial Services, 51-100 employees
More than a year
Dec 01, 2023
TriNet Zenefits
TriNet Zenefits
Pros
It's easy to use, and we receive the live support we need.
Cons
We haven't encountered anything negative so far.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anne
Health, Wellness and Fitness, 51-100 employees
More than a year
Nov 25, 2023
TriNet Zenefits for Web Developers
TriNet Zenefits for Web Developers
Pros
The time tracking management functions very effectively and accurately. It also calculates overtime accurately and provides insights and reports on all time-related metrics.
Cons
Sometimes the app's performance is sluggish, and it experiences system glitches that cause slow loading.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Not specified, 11-50 employees
Less than 6 Months
Nov 13, 2023
Zenefits for Web Developers
Zenefits for Web Developers
Pros
The time tracking management functions exceptionally well, and it's highly accurate. It also calculates overtime hours worked. It generates insights and reports on all time related metrics.
Cons
Occasionally, the app's performance is sluggish, and the system experiences glitches, resulting in slower loading times.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Anonymous
N/A, 11-50 employees
Less than 6 months
Nov 01, 2023
Zenefits
Zenefits
Pros
It's easy to use, and we receive the necessary live support.
Cons
So far, we haven't encountered anything negative.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anne
Health Wellness and Fitness, 51-100 employees
Less than a year
Nov 01, 2023
Continuous Trainings!
Continuous Trainings!
Pros
I appreciate that they always offer new training and are continuously seeking ways to improve their product.
Cons
Transitioning between different areas could be smoother.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Heather
Entertainment, 51-100 employees
More than a year
Oct 09, 2023
Continuous Trainings!
Continuous Trainings!
Pros
I appreciate that they always offer new training opportunities and continuously seek ways to enhance their product.
Cons
The ability to switch between different areas could use some improvement.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Heather
Entertainment, 51-100 employees
More than a year
Oct 01, 2023
Our HR functions are centralized at Zenefits
Our HR functions are centralized at Zenefits
Pros
If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a fantastic all-in-one solution. When effectively implemented, Zenefits is all an organization needs to manage its workforce.
Cons
Customers needing assistance from their broker must use the built-in "help" function instead of contacting an individual directly. The current state of available learning management technologies and clear guidelines leaves much to be desired.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Amanda
Hospital & Health Care, 500+ employees
More than a year
Sep 15, 2023
TriNet simplifies employee benefits, money, and policies
TriNet simplifies employee benefits, money, and policies
Pros
Paychecks, tax documents, insurance information, spending accounts, and corporate policies are all conveniently accessible in one location thanks to TriNet.
Cons
When using my own device, I don't see the need to log in every day, so there's room for improvement in settings like this. It may be a matter of corporate policy, but it's been mentioned in previous evaluations.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Alan
Hospital & Health Care, 500+ employees
More than a year
Sep 11, 2023
simplifies employee benefits, money, and policies
simplifies employee benefits, money, and policies
Pros
conveniently houses paychecks, tax documents, insurance information, spending accounts, and corporate policies in one location.
Cons
It would be great if I didn't have to log in every day when using my own device. There is room for improvement in settings like this. I understand it might be a corporate policy, but it has been mentioned in previous evaluations.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Alan
Hospital & Health Care, 500+ employees
Less than a year
Sep 01, 2023
Our HR functions are centralized at Zenefits
Our HR functions are centralized at Zenefits
Pros
If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration and payroll, you've discovered an outstanding all in one solution. When effectively implemented, Zenefits is all an organization needs to manage its workforce.
Cons
Customers who have questions for their broker must use the built in "help" function instead of contacting an individual directly. The current state of available learning management technologies and clear guidelines leaves much to be desired.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Amanda
Hospital & Health Care, 500+ employees
Less than a year
Sep 01, 2023
Premier level HR organization
Premier level HR organization
Pros
Zenefits allows our company to easily track and manage employee time off, sick hours, and vacation time. Adding or subtracting benefit time is straightforward, and employees find the software easy to navigate regardless of age or ability.
Cons
It would be helpful to receive notifications when employee time is maxed out, or annual reminders to add new time-off allowances.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Joelle
Transportation/Trucking/Railroad, 11-50 employees
More than a year
May 19, 2023
Premier level HR organization
Premier level HR organization
Pros
Zenefits allows our company to effortlessly track and manage employee time off, sick hours, and vacation time. Adding or subtracting benefit time is simple, and employees find the software easy to navigate regardless of age or ability.
Cons
It would be helpful to receive notifications when employee time is maxed out or annual reminders to add new time off allowances.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joelle
Transportation/Trucking/Railroad, 11-50 employees
More than a year
May 01, 2023
short and sweet
short and sweet
Pros
It offers quick-finding tools, making it easy to use and navigate through the options smoothly.
Cons
It requires more features and improved visuals to avoid becoming a constant background element.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
nisha
Medical Practice, 500+ employees
Less than a year
Apr 21, 2023
short and sweet
short and sweet
Pros
It offers quick finding tools, which make it convenient to use and navigate through the available options.
Cons
The platform could benefit from additional features and improved visuals to avoid becoming a constant background.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
nisha
Medical Practice, 500+ employees
Less than a year
Apr 01, 2023
Great HR program for the price. This program is an HR's dream come true.
Great HR program for the price. This program is an HR's dream come true.
Pros
It's fantastic to have all our resources in one place. Payroll, taxes, health benefits, W-2s, vacation/time-off, personal information, team/organization charts - everything integrated seamlessly into our system and easy to use.
Cons
Honestly, there isn't much to dislike about Zenefits. One minor annoyance is having to provide a code every time I log in, despite asking my computer and Zenefits to remember this device, which it never does.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Construction, 51-100 employees
More than a year
Mar 02, 2023
Great HR program for the price. This program is an HR's dream come true.
Great HR program for the price. This program is an HR's dream come true.
Pros
It's fantastic to have all our resources consolidated in one place. Payroll, taxes, health benefits, W2s, vacation/time off, personal information, and team/organization charts are all integrated into our system with minimal effort, and it's easy to use.
Cons
Honestly, there isn't much to dislike about Zenefits. One minor annoyance is having to provide a code every time I log in, even though I've requested my computer and Zenefits to remember this device, but it never does.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Construction, 51-100 employees
More than a year
Mar 01, 2023
Zanefit: Personalized Wellness Coaching and Community for Improved Health and Wellbeing
Zanefit: Personalized Wellness Coaching and Community for Improved Health and Wellbeing
Pros
One of the aspects that users appreciate about Zenefit is the personalized coaching approach. By working with a coach to develop a customized plan, users receive guidance tailored to their specific needs and goals. This personalized approach has helped many users achieve better results in their wellness journey. Another advantage of Zenefit is the sense of community it fosters. Users feel supported and motivated by connecting with likeminded individuals who are also working towards improved health and wellbeing. This sense of community is particularly beneficial for those starting out on their wellness journey, as they may feel overwhelmed or alone. Overall, Zenefit offers a comprehensive and personalized approach to wellness coaching that can be effective for many individuals.
Cons
One potential drawback is the cost. While personalized coaching and access to a community can be advantageous, these services may come with a higher price tag. Some users have reported that the cost of using Zenefit can be prohibitive, especially for those on a tight budget. Another potential con is that some users may prefer a more independent approach to wellness. While the personalized coaching and community aspect of Zenefit can be helpful for many people, some users may prefer to develop their own fitness and nutrition plans or may not want to share their journey with others. Finally, it's worth mentioning that results may vary. While many users have reported positive outcomes from using Zenefit, it's important to keep in mind that individual experiences may differ.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
saqlain
Apparel & Fashion, 1-10 employees
N/A
Mar 01, 2023
Zenefits has been a great help in our HR team
Zenefits has been a great help in our HR team
Pros
Although the initial investment in Zenefits seemed significant, the time I've saved from previously spending on HR, onboarding, and payroll processes has more than compensated for the service.
Cons
Although Zenefits' payroll services still meet my needs, I feel that the company has declined overall. The product has not progressed and is still missing important features, such as the ability to claim R&D tax credits.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sara
Hospital & Health Care, 500+ employees
More than a year
Mar 01, 2023
Zanefit: Personalized Wellness Coaching and Community for Improved Health and Wellbeing
Zanefit: Personalized Wellness Coaching and Community for Improved Health and Wellbeing
Pros
Users have valued Zenefit's personalized coaching approach. By working with a coach to develop a customized plan, users receive guidance tailored to their specific needs and goals. Another benefit is the sense of community, where users connect with like-minded individuals for support and motivation. Overall, Zenefit offers a comprehensive and personalized approach to wellness coaching that has proven effective for many individuals.
Cons
One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, they can also come with a higher price tag. Some users find the cost of using Zenefit prohibitive, especially for those on a tight budget. Another potential downside is that some users may prefer a more independent approach to wellness. While personalized coaching and community support can be helpful, some users may prefer to develop their own fitness and nutrition plans or may not want to share their journey with others. Finally, results may vary. While many users have reported positive outcomes from using Zenefits, it's important to keep in mind that individual experiences may differ.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
saqlain
Apparel & Fashion, 1-10 employees
Mar 01, 2023
Zenefits has been a great help in our HR team
Zenefits has been a great help in our HR team
Pros
Although the initial investment in Zenefits seemed significant, the time saved from HR, onboarding, and payroll processes has more than justified the service.
Cons
Although Zenefits' payroll services still meet customers' needs, I feel the company has overall declined. The product has not progressed and is still missing important features, such as the ability to claim R&D tax credits.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sara
Hospital & Health Care, 500+ employees
More than a year
Mar 01, 2023
Managing HR Tasks Made Easy with Zenefits
Managing HR Tasks Made Easy with Zenefits
Pros
The platform offers a variety of features for managing employee benefits, payroll, time off, and compliance. The ability to automate certain tasks has been particularly valuable, saving me time and helping me stay on top of important deadlines. Additionally, the platform seamlessly integrates with other software, enhancing the efficiency of my HR tasks.
Cons
While Zenefits is generally easy to navigate, it can be overwhelming to figure out the different features and settings. Additionally, there have been instances where customer support has taken longer than expected to respond to my inquiries, which can be frustrating when I need assistance.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
James
Computer Software, 11-50 employees
Less than a year
Feb 01, 2023
Managing HR Tasks Made Easy with Zenefits
Managing HR Tasks Made Easy with Zenefits
Pros
The platform provides a range of features for managing employee benefits, payroll, time off, and compliance. Automation of certain tasks has been particularly helpful, saving time and ensuring important deadlines are met. Additionally, integration with other software has streamlined HR tasks.
Cons
While Zenefits is generally easy to navigate, figuring out its various features and settings can be overwhelming. Additionally, there have been instances where customer support has taken longer than expected to respond to inquiries, which can be frustrating when assistance is needed.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
James
Computer Software, 11-50 employees
Less than a year
Feb 01, 2023
Easy to use HR platform
Easy to use HR platform
Pros
The employee dashboard is simple and easy to use.
Cons
The lowest tier doesn't offer as many features as I would have liked.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Megan
Defense & Space, 51-100 employees
More than a year
Jan 06, 2023
Great time keeping app
Great time keeping app
Pros
It simplifies everything. Clocking in is straightforward, and I appreciate the picture feature too.
Cons
No drawbacks! I adore this app for timekeeping.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kiersten
Food & Beverages, 1-10 employees
Less than 6 Months
Jan 04, 2023
User Friendly
User Friendly
Pros
It's user-friendly with many resource tools available.
Cons
The turnaround time for customer service is longer than expected.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jasmine
Computer Networking, 51-100 employees
More than a year
Jan 03, 2023
User Friendly
User Friendly
Pros
Its user friendly, and there are numerous resource tools available.
Cons
The turnaround time for customer service is longer than anticipated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jasmine
Computer Networking, 51-100 employees
Less than a year
Jan 01, 2023
Easy to use HR platform
Easy to use HR platform
Pros
The employee dashboard is simple and easy to use.
Cons
The lowest tier of Zenefits doesn't have as many features as I would have liked.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Megan
Defense & Space, 51-100 employees
Less than a year
Jan 01, 2023
Great time keeping app
Great time keeping app
Pros
It simplifies everything. Clocking in is straightforward and uncomplicated. I also appreciate the picture feature.
Cons
I have no cons! I love this app for timekeeping.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kiersten
Food & Beverages, 1-10 employees
Less than 6 months
Jan 01, 2023
review
review
Pros
Used for accessing the benefits page and more.
Cons
It's challenging to manage and locate benefits under the current plan.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Chris
Information Technology and Services, 1-10 employees
More than a year
Dec 05, 2022
review
review
Pros
I use it to access the benefits page and navigate through it.
Cons
It's challenging to manage and find benefits under our current plan.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Chris
Information Technology and Services, 1-10 employees
More than a year
Dec 01, 2022
review
review
Pros
It offers detailed information while remaining easy to understand and manage employee benefits. It's excellent for managing enrollment and making it clear to employees.
Cons
So far, we haven't found anything we dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lorraine
Wholesale, 11-50 employees
More than a year
Oct 08, 2022
review
review
Pros
It provides comprehensive details while remaining easy to comprehend and manage employee benefits. It's excellent for handling enrollment and making it clear to employees.
Cons
So far, we haven't found anything we don't like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lorraine
Wholesale, 11-50 employees
More than a year
Oct 01, 2022
Thanks to Zenefits
Thanks to Zenefits
Pros
It's transformed our company management, significantly reducing complexity. Overall, my experience has been positive, and I recommend it to all my friends.
Cons
I suggest reconsidering the payment arrangement. Changing the payment method would enhance customer satisfaction.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Emre
Computer Software, 500+ employees
Less than 6 Months
Sep 13, 2022
Thanks to Zenefits
Thanks to Zenefits
Pros
Using this platform has completely transformed how I manage our company, simplifying everything and reducing complexity. Overall, my experience has been positive, and I enthusiastically recommend it to all my friends.
Cons
They should reconsider the payment agreement. To enhance customer satisfaction, they should change the payment system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Emre
Computer Software, 500+ employees
Less than 6 months
Sep 01, 2022
Zenefits Review from HR Point of View
Zenefits Review from HR Point of View
Pros
Zenefits serves as a comprehensive solution for most Human Resource needs. However, the payroll/accounting aspect posed some challenges, potentially allowing too much room for human error. Nevertheless, the system boasts numerous pros and few cons. It's incredibly intuitive for users of all ages to navigate and manage. The staff has always been welcoming and helpful, addressing my numerous questions.
Cons
The lack of integration with QuickBooks is an issue. However, I believe QuickBooks may be the one refusing to collaborate, not just with Zenefits but with any company.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
6
Brianna
Non-Profit Organization Management, 11-50 employees
Aug 27, 2022
Run, dont walk AWAY FROM THS COMPANY
Run, dont walk AWAY FROM THS COMPANY
Pros
I have no complaints; they're excellent salespeople. Just be sure to read the fine print.
Cons
They overcharged me by $131, which was not part of our agreement, and when we tried to cancel the unreasonable contract, they insisted we stick with it.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Kishma
Health, Wellness and Fitness, 1-10 employees
Aug 16, 2022
User Friendly
User Friendly
Pros
Zenefits is extremely straightforward to use. Our entry-level users, who might otherwise be intimidated by a new system, absolutely adore it.
Cons
The time sheet and time off tracker do not meet our company's needs effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lesly
Health, Wellness and Fitness, 51-100 employees
More than a year
Aug 15, 2022
User Friendly
User Friendly
Pros
Zenefits is incredibly intuitive and straightforward to navigate. Even our entry level users, who might typically feel overwhelmed by a new system, absolutely adore it.
Cons
The time sheet and time off tracker are not as effective for our company's needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lesly
Health Wellness and Fitness, 51-100 employees
Less than a year
Aug 01, 2022
Run, dont walk AWAY FROM THS COMPANY
Run, dont walk AWAY FROM THS COMPANY
Pros
The sales representatives are exceptionally skilled. Just ensure you carefully read the fine print.
Cons
They charged me $131 more than what we agreed upon, and we tried to cancel their unreasonable contract, which we were unaware of having to stick with.
Ease of use
2
Value for money
2
Customer Support
3
Functionality
3
Kishma
Health Wellness and Fitness, 1-10 employees
N/A
Aug 01, 2022
Filters
Simple Product
Simple Product
Pros
They keep it really straightforward. There's not a ton happening in the app, so you don't really get lost in it.
Cons
It's quite fundamental, which can be both advantageous and disadvantageous. It might feel a bit awkward, but it's not too troublesome.
Ease of use
8
Value for money
10
Customer Support
6
Functionality
8
Ryan
Entertainment, 51-100 employees
Less than 6 Months
Apr 02, 2024
Zenefits Makes Payroll & Benefits Admin Easy
Zenefits Makes Payroll & Benefits Admin Easy
Pros
Payroll and benefits processes are nearly fully automated now. We used to rely heavily on spreadsheets, but thanks to Zenefits, it's now simpler and more compliant.
Cons
Zenefits lacks functionality when it comes to being international contractor or employee-friendly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Stephanie
Computer Software, 51-100 employees
More than a year
Mar 14, 2024
Great tool for Startups
Great tool for Startups
Pros
I appreciated the simplicity of the platform. It's easy for a user to find what they're looking for, and support was readily available for any questions.
Cons
I'm not entirely certain if this falls solely on Trinet, but if your organization uses multiple insurance providers, you might need to switch between websites to manage your benefits.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not specified, 11-50 employees
More than a year
Mar 01, 2024
Horrifying experience
Horrifying experience
Pros
The only positive thing I can mention is that Kayla (who seemed to be the only one handling Customer Support - or maybe that was just the name everyone used because they were hesitant to give their real names) was always kind.
Cons
There are numerous issues, but let me attempt to list them: processing payroll and accessing employee data are incredibly slow; waiting times for customer support are absurdly long (standard wait time was 45 minutes, but sometimes stretched to 2-3 hours); the systems are glitchy and far from intuitive; and the final straw for us was when 250 employees didn't get paid due to a new payroll processor error, resulting in a day spent on the phone trying to resolve it.
Ease of use
5
Value for money
5
Customer Support
3
Functionality
5
David
Retail, 101-500 employees
More than a year
Feb 17, 2024
Horrifying experience
Horrifying experience
Pros
The only positive aspect I can mention is that Kayla (who was the sole representative in their Customer Support or perhaps that was just the name they used because they were hesitant to provide their real names) was always kind.
Cons
There are too many issues to list, but let's give it a try: the payroll processing and employee data retrieval/entry are painfully slow; customer support wait times are insane (45 minutes was the norm, but sometimes we had to hold for 23 hours, and I wish I was exaggerating); the system is glitchy and far from intuitive. The final straw for us was when I received emails from our 250 employees on a Friday, stating that they didn't get paid because Zenefits had hired a new payroll processor who missed a step that triggered all the Direct Deposits. I spent an entire day on the phone trying to resolve it with various people.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
6
David
Retail, 101-500 employees
Less than a year
Feb 01, 2024
Great for small HR department
Great for small HR department
Pros
Zenefits has streamlined and simplified our HR processes! As the sole HR person, Zenefits allows me to support all our employees as if we had a full HR department. The online portal streamlines my HR management and provides employees with 24-hour access to HR info. Zenefits offers EVERYTHING we need in one intuitive online portal - from offer letters, hiring, onboarding, payroll, benefits administration, to termination.
Cons
There's minimal phone support available for user issues; online live chat and email are the primary means of accessing customer support. This can be frustrating during time-sensitive situations.
Ease of use
10
Value for money
10
Customer Support
2
Functionality
8
joy
Real Estate, 11-50 employees
More than a year
Jan 21, 2024
Best Features For the HR Team
Best Features For the HR Team
Pros
Firstly, I appreciate the numerous HR and onboarding features. It functions well as a performance management system and is helpful for benefits administration too. With features like attendance tracking, we've encountered no issues.
Cons
So far, TriNet Zenefits has performed quite well, and I have no regrets.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Suresh
Mechanical or Industrial Engineering, 51-100 employees
More than a year
Jan 18, 2024
Best Features For the HR Team
Best Features For the HR Team
Pros
Firstly, I appreciate the numerous HR and onboarding features. It functions effectively as a performance management system and proves helpful as a benefits administration solution. With features like attendance tracking, we haven't encountered any problems.
Cons
I have no regrets about using Zenefits; it has performed quite well.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Suresh
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
Jan 01, 2024
Great for small HR department
Great for small HR department
Pros
Zenefits has streamlined and simplified our HR processes! As the sole HR person, Zenefits enables me to support all our employees as if they had an entire HR department at their disposal. The online portal streamlines my HR management and provides employees with 24hour access to HR information. Zenefits provides EVERYTHING we need in one intuitive online portal... it handles the entire employee lifecycle from offer letters and hiring to onboarding, payroll, benefits administration, and termination.
Cons
There is little to no phone support available for user issues. We mainly rely on online live chat and email for customer support, which can be frustrating when we're in a timesensitive situation.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
joy
Real Estate, 11-50 employees
Less than a year
Jan 01, 2024
TriNet Zenefits
TriNet Zenefits
Pros
It's simple to use. I was a previous employee of Trinet and also sold this solution. It's an excellent platform.
Cons
In my view, there are no real downsides; it's easy to use, transparent, and provides real-time information.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
David
Financial Services, 51-100 employees
More than a year
Dec 23, 2023
Zenefits
Zenefits
Pros
It's user friendly, and I was a former employee of as well and sold this solution. It's an excellent platform.
Cons
In my opinion, there are no real drawbacks. The platform is easy to use, transparent, and provides realtime information.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
David
Financial Services, 51-100 employees
More than a year
Dec 01, 2023
TriNet Zenefits
TriNet Zenefits
Pros
It's easy to use, and we receive the live support we need.
Cons
We haven't encountered anything negative so far.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anne
Health, Wellness and Fitness, 51-100 employees
More than a year
Nov 25, 2023
TriNet Zenefits for Web Developers
TriNet Zenefits for Web Developers
Pros
The time tracking management functions very effectively and accurately. It also calculates overtime accurately and provides insights and reports on all time-related metrics.
Cons
Sometimes the app's performance is sluggish, and it experiences system glitches that cause slow loading.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Not specified, 11-50 employees
Less than 6 Months
Nov 13, 2023
Zenefits for Web Developers
Zenefits for Web Developers
Pros
The time tracking management functions exceptionally well, and it's highly accurate. It also calculates overtime hours worked. It generates insights and reports on all time related metrics.
Cons
Occasionally, the app's performance is sluggish, and the system experiences glitches, resulting in slower loading times.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Anonymous
N/A, 11-50 employees
Less than 6 months
Nov 01, 2023
Zenefits
Zenefits
Pros
It's easy to use, and we receive the necessary live support.
Cons
So far, we haven't encountered anything negative.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anne
Health Wellness and Fitness, 51-100 employees
Less than a year
Nov 01, 2023
Continuous Trainings!
Continuous Trainings!
Pros
I appreciate that they always offer new training and are continuously seeking ways to improve their product.
Cons
Transitioning between different areas could be smoother.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Heather
Entertainment, 51-100 employees
More than a year
Oct 09, 2023
Continuous Trainings!
Continuous Trainings!
Pros
I appreciate that they always offer new training opportunities and continuously seek ways to enhance their product.
Cons
The ability to switch between different areas could use some improvement.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Heather
Entertainment, 51-100 employees
More than a year
Oct 01, 2023
Our HR functions are centralized at Zenefits
Our HR functions are centralized at Zenefits
Pros
If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a fantastic all-in-one solution. When effectively implemented, Zenefits is all an organization needs to manage its workforce.
Cons
Customers needing assistance from their broker must use the built-in "help" function instead of contacting an individual directly. The current state of available learning management technologies and clear guidelines leaves much to be desired.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Amanda
Hospital & Health Care, 500+ employees
More than a year
Sep 15, 2023
TriNet simplifies employee benefits, money, and policies
TriNet simplifies employee benefits, money, and policies
Pros
Paychecks, tax documents, insurance information, spending accounts, and corporate policies are all conveniently accessible in one location thanks to TriNet.
Cons
When using my own device, I don't see the need to log in every day, so there's room for improvement in settings like this. It may be a matter of corporate policy, but it's been mentioned in previous evaluations.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Alan
Hospital & Health Care, 500+ employees
More than a year
Sep 11, 2023
simplifies employee benefits, money, and policies
simplifies employee benefits, money, and policies
Pros
conveniently houses paychecks, tax documents, insurance information, spending accounts, and corporate policies in one location.
Cons
It would be great if I didn't have to log in every day when using my own device. There is room for improvement in settings like this. I understand it might be a corporate policy, but it has been mentioned in previous evaluations.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Alan
Hospital & Health Care, 500+ employees
Less than a year
Sep 01, 2023
Our HR functions are centralized at Zenefits
Our HR functions are centralized at Zenefits
Pros
If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration and payroll, you've discovered an outstanding all in one solution. When effectively implemented, Zenefits is all an organization needs to manage its workforce.
Cons
Customers who have questions for their broker must use the built in "help" function instead of contacting an individual directly. The current state of available learning management technologies and clear guidelines leaves much to be desired.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Amanda
Hospital & Health Care, 500+ employees
Less than a year
Sep 01, 2023
Premier level HR organization
Premier level HR organization
Pros
Zenefits allows our company to easily track and manage employee time off, sick hours, and vacation time. Adding or subtracting benefit time is straightforward, and employees find the software easy to navigate regardless of age or ability.
Cons
It would be helpful to receive notifications when employee time is maxed out, or annual reminders to add new time-off allowances.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Joelle
Transportation/Trucking/Railroad, 11-50 employees
More than a year
May 19, 2023
Premier level HR organization
Premier level HR organization
Pros
Zenefits allows our company to effortlessly track and manage employee time off, sick hours, and vacation time. Adding or subtracting benefit time is simple, and employees find the software easy to navigate regardless of age or ability.
Cons
It would be helpful to receive notifications when employee time is maxed out or annual reminders to add new time off allowances.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joelle
Transportation/Trucking/Railroad, 11-50 employees
More than a year
May 01, 2023
short and sweet
short and sweet
Pros
It offers quick-finding tools, making it easy to use and navigate through the options smoothly.
Cons
It requires more features and improved visuals to avoid becoming a constant background element.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
nisha
Medical Practice, 500+ employees
Less than a year
Apr 21, 2023
short and sweet
short and sweet
Pros
It offers quick finding tools, which make it convenient to use and navigate through the available options.
Cons
The platform could benefit from additional features and improved visuals to avoid becoming a constant background.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
nisha
Medical Practice, 500+ employees
Less than a year
Apr 01, 2023
Great HR program for the price. This program is an HR's dream come true.
Great HR program for the price. This program is an HR's dream come true.
Pros
It's fantastic to have all our resources in one place. Payroll, taxes, health benefits, W-2s, vacation/time-off, personal information, team/organization charts - everything integrated seamlessly into our system and easy to use.
Cons
Honestly, there isn't much to dislike about Zenefits. One minor annoyance is having to provide a code every time I log in, despite asking my computer and Zenefits to remember this device, which it never does.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Construction, 51-100 employees
More than a year
Mar 02, 2023
Great HR program for the price. This program is an HR's dream come true.
Great HR program for the price. This program is an HR's dream come true.
Pros
It's fantastic to have all our resources consolidated in one place. Payroll, taxes, health benefits, W2s, vacation/time off, personal information, and team/organization charts are all integrated into our system with minimal effort, and it's easy to use.
Cons
Honestly, there isn't much to dislike about Zenefits. One minor annoyance is having to provide a code every time I log in, even though I've requested my computer and Zenefits to remember this device, but it never does.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Construction, 51-100 employees
More than a year
Mar 01, 2023
Zanefit: Personalized Wellness Coaching and Community for Improved Health and Wellbeing
Zanefit: Personalized Wellness Coaching and Community for Improved Health and Wellbeing
Pros
One of the aspects that users appreciate about Zenefit is the personalized coaching approach. By working with a coach to develop a customized plan, users receive guidance tailored to their specific needs and goals. This personalized approach has helped many users achieve better results in their wellness journey. Another advantage of Zenefit is the sense of community it fosters. Users feel supported and motivated by connecting with likeminded individuals who are also working towards improved health and wellbeing. This sense of community is particularly beneficial for those starting out on their wellness journey, as they may feel overwhelmed or alone. Overall, Zenefit offers a comprehensive and personalized approach to wellness coaching that can be effective for many individuals.
Cons
One potential drawback is the cost. While personalized coaching and access to a community can be advantageous, these services may come with a higher price tag. Some users have reported that the cost of using Zenefit can be prohibitive, especially for those on a tight budget. Another potential con is that some users may prefer a more independent approach to wellness. While the personalized coaching and community aspect of Zenefit can be helpful for many people, some users may prefer to develop their own fitness and nutrition plans or may not want to share their journey with others. Finally, it's worth mentioning that results may vary. While many users have reported positive outcomes from using Zenefit, it's important to keep in mind that individual experiences may differ.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
saqlain
Apparel & Fashion, 1-10 employees
N/A
Mar 01, 2023
Zenefits has been a great help in our HR team
Zenefits has been a great help in our HR team
Pros
Although the initial investment in Zenefits seemed significant, the time I've saved from previously spending on HR, onboarding, and payroll processes has more than compensated for the service.
Cons
Although Zenefits' payroll services still meet my needs, I feel that the company has declined overall. The product has not progressed and is still missing important features, such as the ability to claim R&D tax credits.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sara
Hospital & Health Care, 500+ employees
More than a year
Mar 01, 2023
Zanefit: Personalized Wellness Coaching and Community for Improved Health and Wellbeing
Zanefit: Personalized Wellness Coaching and Community for Improved Health and Wellbeing
Pros
Users have valued Zenefit's personalized coaching approach. By working with a coach to develop a customized plan, users receive guidance tailored to their specific needs and goals. Another benefit is the sense of community, where users connect with like-minded individuals for support and motivation. Overall, Zenefit offers a comprehensive and personalized approach to wellness coaching that has proven effective for many individuals.
Cons
One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, they can also come with a higher price tag. Some users find the cost of using Zenefit prohibitive, especially for those on a tight budget. Another potential downside is that some users may prefer a more independent approach to wellness. While personalized coaching and community support can be helpful, some users may prefer to develop their own fitness and nutrition plans or may not want to share their journey with others. Finally, results may vary. While many users have reported positive outcomes from using Zenefits, it's important to keep in mind that individual experiences may differ.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
saqlain
Apparel & Fashion, 1-10 employees
Mar 01, 2023
Zenefits has been a great help in our HR team
Zenefits has been a great help in our HR team
Pros
Although the initial investment in Zenefits seemed significant, the time saved from HR, onboarding, and payroll processes has more than justified the service.
Cons
Although Zenefits' payroll services still meet customers' needs, I feel the company has overall declined. The product has not progressed and is still missing important features, such as the ability to claim R&D tax credits.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sara
Hospital & Health Care, 500+ employees
More than a year
Mar 01, 2023
Managing HR Tasks Made Easy with Zenefits
Managing HR Tasks Made Easy with Zenefits
Pros
The platform offers a variety of features for managing employee benefits, payroll, time off, and compliance. The ability to automate certain tasks has been particularly valuable, saving me time and helping me stay on top of important deadlines. Additionally, the platform seamlessly integrates with other software, enhancing the efficiency of my HR tasks.
Cons
While Zenefits is generally easy to navigate, it can be overwhelming to figure out the different features and settings. Additionally, there have been instances where customer support has taken longer than expected to respond to my inquiries, which can be frustrating when I need assistance.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
James
Computer Software, 11-50 employees
Less than a year
Feb 01, 2023
Managing HR Tasks Made Easy with Zenefits
Managing HR Tasks Made Easy with Zenefits
Pros
The platform provides a range of features for managing employee benefits, payroll, time off, and compliance. Automation of certain tasks has been particularly helpful, saving time and ensuring important deadlines are met. Additionally, integration with other software has streamlined HR tasks.
Cons
While Zenefits is generally easy to navigate, figuring out its various features and settings can be overwhelming. Additionally, there have been instances where customer support has taken longer than expected to respond to inquiries, which can be frustrating when assistance is needed.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
James
Computer Software, 11-50 employees
Less than a year
Feb 01, 2023
Easy to use HR platform
Easy to use HR platform
Pros
The employee dashboard is simple and easy to use.
Cons
The lowest tier doesn't offer as many features as I would have liked.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Megan
Defense & Space, 51-100 employees
More than a year
Jan 06, 2023
Great time keeping app
Great time keeping app
Pros
It simplifies everything. Clocking in is straightforward, and I appreciate the picture feature too.
Cons
No drawbacks! I adore this app for timekeeping.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kiersten
Food & Beverages, 1-10 employees
Less than 6 Months
Jan 04, 2023
User Friendly
User Friendly
Pros
It's user-friendly with many resource tools available.
Cons
The turnaround time for customer service is longer than expected.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jasmine
Computer Networking, 51-100 employees
More than a year
Jan 03, 2023
User Friendly
User Friendly
Pros
Its user friendly, and there are numerous resource tools available.
Cons
The turnaround time for customer service is longer than anticipated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jasmine
Computer Networking, 51-100 employees
Less than a year
Jan 01, 2023
Easy to use HR platform
Easy to use HR platform
Pros
The employee dashboard is simple and easy to use.
Cons
The lowest tier of Zenefits doesn't have as many features as I would have liked.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Megan
Defense & Space, 51-100 employees
Less than a year
Jan 01, 2023
Great time keeping app
Great time keeping app
Pros
It simplifies everything. Clocking in is straightforward and uncomplicated. I also appreciate the picture feature.
Cons
I have no cons! I love this app for timekeeping.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kiersten
Food & Beverages, 1-10 employees
Less than 6 months
Jan 01, 2023
review
review
Pros
Used for accessing the benefits page and more.
Cons
It's challenging to manage and locate benefits under the current plan.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Chris
Information Technology and Services, 1-10 employees
More than a year
Dec 05, 2022
review
review
Pros
I use it to access the benefits page and navigate through it.
Cons
It's challenging to manage and find benefits under our current plan.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Chris
Information Technology and Services, 1-10 employees
More than a year
Dec 01, 2022
review
review
Pros
It offers detailed information while remaining easy to understand and manage employee benefits. It's excellent for managing enrollment and making it clear to employees.
Cons
So far, we haven't found anything we dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lorraine
Wholesale, 11-50 employees
More than a year
Oct 08, 2022
review
review
Pros
It provides comprehensive details while remaining easy to comprehend and manage employee benefits. It's excellent for handling enrollment and making it clear to employees.
Cons
So far, we haven't found anything we don't like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lorraine
Wholesale, 11-50 employees
More than a year
Oct 01, 2022
Thanks to Zenefits
Thanks to Zenefits
Pros
It's transformed our company management, significantly reducing complexity. Overall, my experience has been positive, and I recommend it to all my friends.
Cons
I suggest reconsidering the payment arrangement. Changing the payment method would enhance customer satisfaction.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Emre
Computer Software, 500+ employees
Less than 6 Months
Sep 13, 2022
Thanks to Zenefits
Thanks to Zenefits
Pros
Using this platform has completely transformed how I manage our company, simplifying everything and reducing complexity. Overall, my experience has been positive, and I enthusiastically recommend it to all my friends.
Cons
They should reconsider the payment agreement. To enhance customer satisfaction, they should change the payment system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Emre
Computer Software, 500+ employees
Less than 6 months
Sep 01, 2022
Zenefits Review from HR Point of View
Zenefits Review from HR Point of View
Pros
Zenefits serves as a comprehensive solution for most Human Resource needs. However, the payroll/accounting aspect posed some challenges, potentially allowing too much room for human error. Nevertheless, the system boasts numerous pros and few cons. It's incredibly intuitive for users of all ages to navigate and manage. The staff has always been welcoming and helpful, addressing my numerous questions.
Cons
The lack of integration with QuickBooks is an issue. However, I believe QuickBooks may be the one refusing to collaborate, not just with Zenefits but with any company.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
6
Brianna
Non-Profit Organization Management, 11-50 employees
Aug 27, 2022
Run, dont walk AWAY FROM THS COMPANY
Run, dont walk AWAY FROM THS COMPANY
Pros
I have no complaints; they're excellent salespeople. Just be sure to read the fine print.
Cons
They overcharged me by $131, which was not part of our agreement, and when we tried to cancel the unreasonable contract, they insisted we stick with it.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Kishma
Health, Wellness and Fitness, 1-10 employees
Aug 16, 2022
User Friendly
User Friendly
Pros
Zenefits is extremely straightforward to use. Our entry-level users, who might otherwise be intimidated by a new system, absolutely adore it.
Cons
The time sheet and time off tracker do not meet our company's needs effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lesly
Health, Wellness and Fitness, 51-100 employees
More than a year
Aug 15, 2022
User Friendly
User Friendly
Pros
Zenefits is incredibly intuitive and straightforward to navigate. Even our entry level users, who might typically feel overwhelmed by a new system, absolutely adore it.
Cons
The time sheet and time off tracker are not as effective for our company's needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lesly
Health Wellness and Fitness, 51-100 employees
Less than a year
Aug 01, 2022
Run, dont walk AWAY FROM THS COMPANY
Run, dont walk AWAY FROM THS COMPANY
Pros
The sales representatives are exceptionally skilled. Just ensure you carefully read the fine print.
Cons
They charged me $131 more than what we agreed upon, and we tried to cancel their unreasonable contract, which we were unaware of having to stick with.
Ease of use
2
Value for money
2
Customer Support
3
Functionality
3
Kishma
Health Wellness and Fitness, 1-10 employees
N/A
Aug 01, 2022