Overall Rating

3.7

15 Reviews

Rating Distribution

5

star

(2)

4

star

(10)

3

star

(0)

2

star

(3)

1

star

(0)

Satisfaction Score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

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Filters

Comprehensive Auto Coverage 
Pros

GreenLeaf Landscapes has benefited from Allstates auto insurance. The coverage has proven to be comprehensive, helping us manage unexpected accidents and repairs. Their prompt response during our time of need was reassuring. 

Cons

However, we experienced a slight delay in claim processing, which affected our business operations temporarily. 

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

D. Walker

Landscaping , 15-20 employees employees

Aug 21, 2023

Reliable Business Coverage 
Pros

As part of the team at TechSolutions Inc., we appreciate the reliability of Allstates business insurance offerings. The coverage options have provided us with a safety net against unexpected events, allowing us to focus on our core operations with peace of mind. 

Cons

However, the pricing for certain coverage options could be more competitive, especially for smaller businesses like ours. 

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

S. Thompson 

Technology, 20-30 employees employees

Aug 09, 2023

Dependable Business Coverage 
Pros

Wheels & Treads Auto Repair has benefited from Allstates commercial insurance coverage. Their policies have covered our garage operations, liability concerns, and provided the necessary protection for our business to operate with confidence. 

Cons

While the coverage is comprehensive, the premium rates for specialized auto repair business insurance can be on the higher side. 

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

D. Thompson 

Automotive Repair , 10-15 employees employees

Aug 04, 2023

Solid Agricultural Insurance 
Pros

Allstates tailored agricultural insurance options have been a boon for GreenGro Farms. They understand the challenges of our industry and have provided coverage against crop damage, equipment breakdowns, and liability risks. 

Cons

The premiums for specialized agricultural coverage are relatively higher compared to more general policies. 

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

S. Martinez 

Agriculture , 15-20  employees employees

Jul 21, 2023

Valuable Identity Protection 
Pros

At HealthWell Medical Clinic, we appreciate Allstates identity protection services. With the increasing risk of identity theft, their monitoring and resolution support have helped safeguard sensitive patient information and maintain the trust of our clients. 

Cons

However, there could be more flexibility in choosing identity protection plans tailored to the specific needs of healthcare organizations. 

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

J. Martinez

Healthcare, 30-40 employees employees

Jul 15, 2023

Tailored Coverage for Small Business 
Pros

Allstates small business insurance has been a lifeline for Blooming Spaces Floral Design. Their understanding of the floral industrys unique risks and the tailored policies they offer have provided us with peace of mind. 

Cons

The process of customizing policies can sometimes be time-consuming, which can be challenging for small business owners managing various aspects. 

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

E. Walker

Floral Design, 5-10 employees employees

Jul 11, 2023

Travel Insurance Worth Considering 
Pros

Peak Adventure Tours appreciates Allstates travel insurance options that have helped protect our clients during their trips. The ease of adding coverage to our tour packages and the responsive customer service have been notable. 

Cons

However, some aspects of the travel insurance policy terms can be complex to understand, leading to confusion among our clients. 

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

A. Miller

Travel and Tourism , 8-12 employees employees

Jun 30, 2023

Art Studios Coverage Gaps 
Pros

Creative Haven Art Studio appreciates Allstates focus on customer service. However, the policies we selected for our art studio left significant gaps in coverage for our valuable art supplies and equipment.

Cons

We experienced difficulty navigating the policy options to ensure that our art materials and equipment were adequately protected. 

Ease of use

4

Value for money

6

Customer Support

4

Functionality

5

J. Martinez 

Art Studio, 3-5 employees employees

Jun 19, 2023

Secure Liability Protection 
Pros

As the owner of BrightStart Childcare Center, Ive found Allstates liability insurance to be crucial. It offers protection against potential risks that come with childcare services, giving us peace of mind in our operations. 

Cons

However, the premium costs for childcare liability coverage can be a significant part of our budget. 

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

J. Carter

Childcare Services , 20-25 employees employees

Jun 14, 2023

Comprehensive Coverage 
Pros

SparkTech Solutions has found Allstates wide range of insurance options invaluable. From covering our office premises to providing liability protection for our technology services, their policies have offered us comprehensive coverage and peace of mind. 

Cons

However, the claims process for some policies can be a bit lengthy, impacting our ability to quickly recover from unexpected events. 

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

M. Johnson

Technology Services , 50-100  employees employees

Jun 07, 2023

Exceptional Homeowners Insurance
Pros

BuildWise Construction has found great value in Allstates homeowners insurance. The coverage has proven itself during unexpected property damage incidents, providing prompt support for repairs and minimizing disruptions to our projects. 

Cons

However, there is room for improvement in the user interface of their online platform, which could enhance the experience of managing policies and claims. 

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

M. Foster

Construction, 40-50 employees employees

Jun 04, 2023

Reliable Auto Coverage 
Pros

As part of SavorBite Restaurant Group, weve benefited from Allstates auto insurance coverage for our delivery vehicles. The prompt assistance during accidents and their understanding of the unique needs of our industry have been commendable. 

Cons

However, the premium rates for commercial auto insurance could be more competitive, especially for businesses operating in the food and beverage sector. 

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

J. Collins 

Food & Beverage , 25-30  employees employees

May 17, 2023

Limited Coverage 
Pros

GreenFields Landscaping was hopeful when choosing Allstate for our business insurance needs. However, we found that some of the coverage options didnt adequately address the specific risks of our industry. 

Cons

The lack of tailored coverage for certain aspects of our landscaping business led us to seek additional coverage elsewhere. 

Ease of use

5

Value for money

6

Customer Support

4

Functionality

5

J. Walker 

Landscaping Services , 5-10 employees employees

May 14, 2023

Dependable Builders Risk Coverage 
Pros

IronBuilt Construction has benefited from Allstates builders risk insurance, providing coverage for our ongoing projects. Their policies have helped us navigate unforeseen construction-related challenges. 

Cons

The documentation and assessment process for builders risk coverage can sometimes involve a lot of paperwork and coordination. 

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

D. Rodriguez

Construction, 50-75 employees employees

May 02, 2023

Disappointing Experience
Pros

Unfortunately, QuickServe Bistro hasnt had the best experience with Allstates insurance services. While their range of coverage options is extensive, the claims process has been complex and time-consuming. 

Cons

The claims process for property damage took longer than expected, and the communication from the claims department was lacking, leaving us frustrated.

Ease of use

4

Value for money

4

Customer Support

6

Functionality

5

L. Williams

Food Service , 10-15 employees employees

Apr 04, 2023