Overall Rating

3.9

15 Reviews

Rating Distribution

5

star

(6)

4

star

(4)

3

star

(2)

2

star

(3)

1

star

(0)

Satisfaction Score

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

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Filters

Professional Liability Assurance
Pros

American National Insurance Companys professional liability insurance has been a critical asset for our legal practice. It shields us from potential legal and financial risks associated with our profession. The support and guidance they offer during complex claims situations are highly appreciated.

Cons

Weve noticed discrepancies between policy terms and the claims process. Clearer alignment between the two would be beneficial.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

R. Garcia

Legal Services, 6-10 employees employees

Aug 16, 2023

Limited Coverage Options
Pros

American National Insurance Company offers basic coverage options, but weve found their policies lacking in flexibility for our farms unique needs. Customization options are limited, and additional riders come at a high cost.

Cons

The claims process has been a hassle, requiring substantial documentation and leading to delays in compensation.

Ease of use

4

Value for money

4

Customer Support

6

Functionality

4

A. Wilson

Agriculture, 6-10 employees employees

Jul 31, 2023

Personalized Home Insurance
Pros

American National Insurance Companys home insurance has provided us with comprehensive coverage for our properties. The flexibility to customize policies to suit our needs has been a standout feature. Their commitment to offering protection against various perils, including natural disasters, is reassuring.

Cons

Weve encountered difficulties with the claims process, which at times involved more documentation and follow-up than expected.

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

P. Thompson

Technology, 11-20 employees employees

Jul 07, 2023

Dependable Healthcare Coverage
Pros

American National Insurance Companys health insurance options have been a boon for our healthcare business. Their plans are flexible and tailored to our industrys needs. The claims process is straightforward, and reimbursements are processed quickly, ensuring our patients receive timely care.

Cons

No significant cons to report.

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

S. Patel

Healthcare, 21-50 employees employees

Jul 04, 2023

Room for Improvement
Pros

American National Insurance Company offers a range of insurance services that cover various aspects of our business. Their property and casualty insurance has protected our real estate assets effectively. Their dedication to providing guidance and assistance during claims is commendable.

Cons

Weve encountered issues with the responsiveness of their customer support team. In some cases, it took longer than expected to get the assistance we needed.

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

E. Williams

Real Estate, 11-20 employees employees

Jun 19, 2023

Trustworthy Financial Partner
Pros

American National Insurance Companys retirement planning and investment solutions have been instrumental in assisting our clients with their financial goals. Their expertise and guidance have earned our trust, and the range of options they provide caters to various needs.

Cons

We havent encountered any notable cons during our partnership.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

D. Lee

Financial Services, 6-10 employees employees

Jun 19, 2023

Mediocre Customer Support
Pros

American National Insurance Company offers a range of insurance options, but our experience with their customer support has been disappointing. Their response times are slow, and we often receive vague or incomplete answers to our inquiries.

Cons

The claims process has been quite convoluted, requiring extensive documentation and lengthy waiting periods for resolution.

Ease of use

4

Value for money

5

Customer Support

4

Functionality

6

L. Mitchell

Manufacturing, 21-50 employees employees

Jun 11, 2023

Unpredictable Premiums
Pros

While American National Insurance Company provides a variety of insurance products, the inconsistency in premium rates for our construction projects has been concerning. The lack of transparency in how premiums are determined makes it challenging to budget effectively.

Cons

Claims settlement has been a slow process, leading to disruptions in our project timelines.

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

E. Roberts

Construction, 11-20 employees employees

Apr 27, 2023

Reliable Partner
Pros

American National Insurance Company has proven to be a reliable partner for our healthcare facility. Their health insurance options have met the needs of our employees and their families, offering comprehensive coverage and peace of mind. The easy claims process and prompt customer service have been notable strengths.

Cons

The complexity of some policy terms and conditions can be challenging to navigate, leading to occasional confusion among our staff members.

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

C. Johnson

Healthcare, 21-50 employees employees

Apr 04, 2023

Reliable Auto Coverage
Pros

American National Insurance Companys auto insurance has been a reliable choice for our hotel chain. Their coverage options and competitive rates have allowed us to protect our fleet of vehicles effectively. The ease of filing claims and the efficiency of their claims processing have been highly beneficial.

Cons

Weve experienced challenges with the online platform, which sometimes lacks user-friendly navigation and responsiveness.

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

M. Anderson

Hospitality, 51-100 employees employees

Mar 24, 2023

Exceptional Coverage and Support
Pros

American National Insurance Company has been a game-changer for our business. Their comprehensive coverage options have provided us with the peace of mind we need to focus on our operations. The responsive customer support team has exceeded our expectations, ensuring that our inquiries are addressed promptly.

Cons

We have not encountered any significant drawbacks with their services.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

M. Johnson

Technology, 51-100 employees employees

Mar 14, 2023

Comprehensive Coverage
Pros

American National Insurance Company offers a wide array of insurance options that have been valuable to our company. Their coverage options span from life and health insurance to property and casualty insurance, providing us with a sense of security in uncertain times. The diversity of services allows us to have a one-stop solution for our insurance needs.

Cons

While their offerings are comprehensive, we found the pricing to be slightly higher compared to other providers we considered. This can be a concern for businesses looking to manage costs effectively.

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A. Smith

Manufacturing, 51-100 employees employees

Feb 14, 2023

Comprehensive Home Insurance
Pros

We are thoroughly impressed with the breadth of coverage that American National Insurance Company offers for our real estate properties. Their home insurance policies have helped us protect our investments against a variety of risks. The claims process is efficient, and the companys support team is always ready to assist.

Cons

None to mention.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

K. Rodriguez

Real Estate, 11-20 employees employees

Feb 09, 2023

Solid Investment Options
Pros

American National Insurance Companys investment management services have provided us with solid options for our clients financial portfolios. Their expertise in managing assets across various categories has helped us diversify and grow our clients wealth effectively.

Cons

Some of the investment options require a deeper understanding, and novice investors may need more educational resources to make informed decisions.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

S. Brown

Financial Services, 1-5 employees employees

Feb 04, 2023

Comprehensive Farm Coverage
Pros

American National Insurance Companys Farm Family Insurance has been a game-changer for our agricultural business. Their coverage options address various risks associated with farming operations, from equipment breakdowns to crop damage. The tailored solutions have provided us with peace of mind during uncertain farming seasons.

Cons

The process of understanding the nuances of the farm insurance policies can be overwhelming, especially for those new to the industry. Clearer explanations would be beneficial.

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

L. Martinez

Agriculture, 10-50 employees employees

Jan 09, 2023