Overall Rating

4

15 Reviews

Rating Distribution

5

star

(5)

4

star

(6)

3

star

(3)

2

star

(1)

1

star

(0)

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

filter

Filters

Satisfactory Home Insurance
Pros

Weve had a satisfactory experience with Selectives homeowners insurance, which has provided prompt assistance in the event of property damage.

Cons

However, their rates have increased over the years, impacting our budget for insurance expenses.

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

S. Miller

Miller Family, 1-5 employees employees

Aug 17, 2023

Great Home Insurance
Pros

Selectives home insurance coverage has been great in protecting our property and belongings. The claims process was efficient, and their agents were helpful.

Cons

There was one incident where it took longer than expected to resolve a claim due to paperwork discrepancies.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

E. White

Individual, 1-5 employees employees

Aug 05, 2023

Reliable Business Insurance
Pros

Selective Insurance Companys business insurance has been reliable in covering our auto repair shops needs. The policies are comprehensive and well-suited to our industry.

Cons

Nevertheless, the premium rates have seen some increases over the past year, impacting our operational costs.

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

J. Williams

Williams Automotive, 11-20 employees employees

Jul 28, 2023

Industry-Specific Coverage
Pros

As an auto repair shop owner, I appreciate Selectives industry-specific coverage options. Their policies are tailored to our business needs, providing protection against the unique risks we face.

Cons

Nonetheless, there were delays in processing a recent claim, which caused some inconvenience.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

E. Clark

Clark Auto Repair, 1-5 employees employees

Jul 07, 2023

Highly Recommended
Pros

I highly recommend Selective Insurance Company. Their business insurance coverage, customer service, and competitive rates make them a reliable partner for protecting our construction business.

Cons

I have not encountered any significant issues or drawbacks to date.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

D. Martinez

Martinez Builders, 21-50 employees employees

Jul 02, 2023

Excellent Customer Service
Pros

We have had an excellent experience with Selective Insurance Companys customer service team. They are responsive, knowledgeable, and have helped us navigate our policies effectively.

Cons

On the downside, the online platform for policy management could be more user-friendly.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K. Johnson

Johnson & Co., 6-10 employees employees

Jun 28, 2023

Good Coverage for the Price
Pros

We found Selective Insurance Companys coverage to be satisfactory for our home and vehicles. The rates were reasonable, and the claims process was smooth overall.

Cons

However, there were a few instances where the customer support representatives were not fully knowledgeable about policy details.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

L. Roberts

Roberts Family, 1-5 employees employees

Jun 16, 2023

Tailored Coverage Options
Pros

Selectives tailored coverage options for our technology company have been valuable in addressing our specific risks. The flexibility in their policies is commendable.

Cons

Nevertheless, the claims process could be more streamlined to reduce processing times.

Ease of use

7

Value for money

8

Customer Support

6

Functionality

6

L. Davis

Davis Tech Solutions, 11-20 employees employees

May 04, 2023

Solid Business Partnership
Pros

Our partnership with Selective Insurance Company has been solid. Their business insurance coverage and risk management solutions have supported our growth and risk mitigation efforts effectively.

Cons

However, the website interface for policy management could be more intuitive and user-friendly.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

M. Turner

Turner Manufacturing, 21-50 employees employees

Apr 21, 2023

Dependable Coverage
Pros

Selective Insurance Company has provided our business with dependable coverage over the years. Their policies have given us peace of mind, knowing that we are protected against unexpected risks.

Cons

However, their pricing tends to be slightly higher compared to some other providers weve considered.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A. Thompson

Thompson Enterprises, 11-20 employees employees

Apr 14, 2023

Comprehensive Business Coverage
Pros

Selective Insurance Companys business insurance offers comprehensive coverage options, which have been crucial in safeguarding our operations from potential risks.

Cons

However, there have been occasional challenges in reaching customer support promptly during peak times.

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

R. Patel

Patel Manufacturing, 21-50 employees employees

Mar 11, 2023

Mediocre Experience
Pros

Selective Insurance Company offered us a range of coverage options, but the overall experience was mediocre. Their customer service response times were often slow, and the policy details were sometimes confusing.

Cons

The lack of clear communication and delayed responses were frustrating. Additionally, the premiums seemed slightly higher compared to the coverage provided.

Ease of use

4

Value for money

6

Customer Support

6

Functionality

6

B. Anderson

Anderson Enterprises, 6-10 employees employees

Mar 01, 2023

Comprehensive Tech Insurance
Pros

Selectives technology insurance options have been comprehensive and tailored to our industrys unique challenges. They have helped us navigate potential risks effectively.

Cons

There were a few instances where policy updates took longer to process than anticipated.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

S. Lee

Lee Innovations, 11-20 employees employees

Feb 13, 2023

Comprehensive Home Insurance
Pros

Selectives homeowners insurance coverage is comprehensive and has protected our home and belongings effectively. We appreciate the peace of mind it provides.

Cons

However, there have been instances where communication regarding policy updates could have been clearer.

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

M. Rodriguez

Rodriguez Family, 1-5 employees employees

Jan 19, 2023

Exceptional Service
Pros

Selective Insurance Company has provided us with exceptional service throughout our partnership. Their prompt responses, tailored coverage, and commitment to understanding our needs stand out.

Cons

However, there have been occasional issues with policy documents being updated in a timely manner.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

R. Hernandez

Business, 6-10 employees employees

Jan 09, 2023