softwareAbsorb LMS Reviews
52 Reviews
Overall Rating
4.9
52 Reviews
Rating Distribution
5
(48)
4
(2)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Overall Rating
4.9
52 Reviews
Rating Distribution
5
(48)
4
(2)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Filters
Industry
Provider Size
Time Used
The complete package: Friendly staff and an excellent learning experience
The complete package: Friendly staff and an excellent learning experience
Pros
Absorb LMS has been a great platform for us to deliver and track trainings. It has led to increased compliance. The employee onboarding process has been improved with the use of curriculums. The additional professional development options have increased employee satisfaction. The support is one of my favorite aspects of the Absorb LMS. I have always had friendly, helpful interactions when submitting support tickets. Our client success managers and account managers have always been top notch!
Cons
The default reporting and data export options from the administrator interface may not always allow reporting across all desired data points, indicating potential limitations in the native reporting capabilities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily W.
Information Technology, 500+ employees
Nov 01, 2023
Incredible User Experience
Incredible User Experience
Pros
Absorb's team is with you every step of the way. I had never managed an LMS before, and I have felt supported through the entire process of getting ours up and running.
Cons
Absorb's team is with you every step of the way. I had never managed an LMS before, and I have felt supported through the entire process of getting ours up and running.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Brenda Dutton
Wireless, 51-100 employees
Sep 01, 2023
Competency Based Digital Learning
Competency Based Digital Learning
Pros
Sorting courses within a course bundle. Increase the speed of the certificate report.
Cons
None.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Michael W.
Hitachi Rail Honolulu, 51-100 employees
Sep 01, 2023
All in all good
All in all good
Pros
The functionality is highly beneficial. Customized reporting is crucial for measuring ROI, and I appreciate the support I receive from Claire.
Cons
I'd like to see more options for customizing reports to better align with our specific needs. The instructional videos for basic functions are not very helpful, and finding information quickly can be challenging.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Barbara
Construction, 101-500 employees
Sep 01, 2023
Engagement at the highest level! Fun and user-friendly!!
Engagement at the highest level! Fun and user-friendly!!
Pros
Retrieving data. Wait a few seconds and try to cut or copy again.
Cons
None.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cat C.
Peaden AC Plumbing Electrical, 101-500 employees
Aug 01, 2023
I couldn't ask for anything better when it comes to progressive learning and excelling within a business.
I couldn't ask for anything better when it comes to progressive learning and excelling within a business.
Pros
This learning management system (LMS) is incredibly helpful for enhancing the business and customer focus. It feels almost tailor-made for cloud-based content.
Cons
The pricing is a concern, especially for small businesses. The monthly cost per active user can be high, which may not be feasible for solo entrepreneurs or small teams.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Research, N/A employees
Aug 01, 2023
Absorb LMS
Absorb LMS
Pros
Our experiences and support from our Success Team are by far some of the best Customer Service we have experienced with an LMS vendor. The out of the box funtionality makes the day to day tasks of our Admin so much easier as well as our corporate team.
Cons
We don't dislike Absorb, we dislike that some enhancements take too long to rollout or aren't already addressed by Absorb but otherwise there is nothing we dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sonja Villalobos
Medical Practice, 500+ employees
Jul 01, 2023
Absorb LMS is a clean, intuitive, yet POWERFUL LMS.
Absorb LMS is a clean, intuitive, yet POWERFUL LMS.
Pros
Absorb's both the User and Admin Experience is so simple and intuitive. The admin tools are clearly defined and laid out, yet the functionality makes it still powerful. Integration - We used the Scheduled Data Imports and Exports to connect with our HR. The out of the box reporting is a little cumbersome when trying to view more than one course at a time. It's good for medium to large-sized companies that want an engaging and easy-to-use platform while still maintaining powerful admin tools.
Cons
Organizations with highly specific or unique training requirements may find that Absorb LMS has limitations in terms of customization
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kenny L.
The Chamberlain Group, 500+ employees
Jul 01, 2023
Our Client Success Manager, Tamar, is amazing!
Our Client Success Manager, Tamar, is amazing!
Pros
All the online classes we can upload into the system.
Cons
No calendar function for ILC's, this would be really helpful
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Angie Ripple
Construction, 500+ employees
Jul 01, 2023
Easy
Easy
Pros
It is an easy platform to use and navigate through.
Cons
at the moment, there is nothing I would change.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Morgan satterfield
Real Estate, 500+ employees
Jul 01, 2023
A bit clunky but in the end it does the job
A bit clunky but in the end it does the job
Pros
Delivering compliance training is easy and quick, thanks to the integrated content library. The cloud-based system scales well, and the extensive resource library is perfect for creating courses. It offers various integrations for communication with external systems.
Cons
The interface appears dated, and administrative tasks may differ from other LMS platforms. Improvements in course organization and simplifying certain processes would be beneficial.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Andrea V
E-Learning, 51-100 employees
Jul 01, 2023
Empowering learning and growth
Empowering learning and growth
Pros
The intuitive user interface simplifies online learning, and various integrations streamline our training tools. Customizing course templates and accessing a resource library enriched our courses. It's beneficial for centralizing training resources and improving team productivity.
Cons
The cost may be a bit high for smaller organizations, and some advanced features could be easier to use. Simplifying complex assessments and custom learning paths would enhance training programs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raul Antonio
Music, N/A employees
Jul 01, 2023
Absorb has been great!
Absorb has been great!
Pros
The reason we chose Absorb LMS over any other LMS is due to their ability to create courses within the platform, upload external courses/videos we already had created, as well as they have a catalog of over 500 pre-made compliance courses for us to launch the LMS to our people very efficiently.
Cons
To get full functionality out of the software, I would recommend a dedicated System Admin to set up all of the proper workflows when you first begin to launch the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Olivia De Bruin
Building Materials, 500+ employees
Jun 01, 2023
Relatively nice learner experience
Relatively nice learner experience
Pros
Absorb LMS is highly user-friendly and offers customization options. It seamlessly integrates with other systems and tools. The reporting and analytics features are robust, and the mobile app is well-designed.
Cons
Initial setup can be time-consuming and challenging for non-technical users. Some users have reported occasional system issues, such as crashes or freezes.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Self-employed, N/A employees
Jun 01, 2023
Absorb LMS: Make Your Online Learning Interactive
Absorb LMS: Make Your Online Learning Interactive
Pros
Absorb LMS excels in customer support, integration with PowerBi, and training automation. It enhances training and reporting, making online learning interactive and effective.
Cons
There are no significant disadvantages to using Absorb LMS. The responsive customer support resolves any issues efficiently.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Payal
Information Technology and Services, 500+ employees
Jun 01, 2023
Absorb LMS: Great LMS
Absorb LMS: Great LMS
Pros
Absorb LMS offers a wide range of courses, challenging assessments, and excellent content management. The interactive platform provides a productive learning experience.
Cons
There are no significant drawbacks to Absorb LMS. It's widely used and efficient, with responsive customer support.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Tushar
Information Technology and Services, 500+ employees
Jun 01, 2023
Absorb has been an excellent LMS software.
Absorb has been an excellent LMS software.
Pros
Absorb has many different reports that can be pulled and user data can be extracted as well. We invested in integrating with our HRIS software, which allows us to bring in multiple fields and helps in our reporting. The support we receive from our CSM, Jason May, has been outstanding. He is prompt with his replies with clear and concise content. General support has also been helpful to resolve any issues.
Cons
Retrieving data. Wait a few seconds and try to cut or copy again.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joy F.
GreenState Credit Union, 500+ employees
May 01, 2023
My overall experience with Absorb has been great!
My overall experience with Absorb has been great!
Pros
Absorb is very user-friendly. The ability to run reports that allow us to track a learner's progress easily is one of the reasons why we chose Absorb as our LMS platform.
Cons
I can't think of anything that I don't like about Absorb LMS. We have had a few technical difficulties here and there, but the Absorb team has always provided a solution.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mandy Pullin
Hospital & Health Care, N/A employees
May 01, 2023
Powerful tool with A+ support
Powerful tool with A+ support
Pros
Truthfully, the number one thing I love about Absorb LMS is working with Melissa Wu! I can't put into words how incredibly knowledgeable she is, responsive, and willing to help. And this level of support doesn't end with her -- Sasha and Brad have also been incredible help throughout the process. Beyond incredible support, we also have loved working with the platform. I enjoy that there are frequent updates to improve the interface continuously.
Cons
I think the only thing I have a hold up on are some things pertaining to course creation and template design. Overall, I think they're incredible. But there may be a few areas for improvement:- The ability to switch template's departments after they are created. I've had to rebuild a few times since we're in development and making the system work best for our use cases. - In course development, it almost seems a little clunky when you have to open all menu items from the top to edit. I recognize why they're hidden, but just a suggestion.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Haley Birch
Electrical/Electronic Manufacturing, 500+ employees
May 01, 2023
Absorb is a great application for controlling learning management.
Absorb is a great application for controlling learning management.
Pros
Our CSM Melissa Wu has been great in facilitating our use of Absorb. She passes along pertinent updates and efficiently answers any questions or concerns.
Cons
There's not anything I dislike about Absorb.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas Healand
Education Management, N/A employees
May 01, 2023
Whelen Loves Absorb LMS and our CSM Melissa Wu!
Whelen Loves Absorb LMS and our CSM Melissa Wu!
Pros
1) Breadth and depth of features/functions; it serves every use case. 2) Melissa Wu is an exceptional CSM; responsive, knowledgeable, and fun to work with!
Cons
1) Not a terrible thing, but the pre-defined Administrator roles could be explained better, and more specific pre-defined roles would be helpful.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Cheryl Spang
Electrical/Electronic Manufacturing, N/A employees
May 01, 2023
Game Changer
Game Changer
Pros
The team helping us is highly knowledgeable about their product, incredibly responsive, and goes out of their way to find solutions to issues that are unfamiliar to them.
Cons
So far, I have not encountered any areas of the Absorb LMS that I dislike. Presently we are not actively using the software, so this may be a question for later on.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patricia (Patti) Humphrey
Electrical/Electronic Manufacturing, N/A employees
May 01, 2023
Great Client Support Service!
Great Client Support Service!
Pros
I love how easy Absorb is to navigate and use. When there is something I am struggling with, Absorb support is always quick to respond and provide a solution. Compared to other LMS' I believe Absorb has the best support and is the easiest to navigate.
Cons
I think the reporting feature could be better. When pulling reports for all courses, I think it would be helpful to filter it so you can pull a report of just the mandatory courses and complete/not complete for employees. It would be helpful to just be able to report on course-->name of employee --> completed/not completed (with the date of completion). I think there are cleaner ways to be able to pull reports and gather course data. It would be helpful to be able to pull a cleaner report that is easier to read without having to pull "export all enrollment data" and have a report with a lot of information that isnt useful to us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristen Fitzgerald
Biotechnology, N/A employees
May 01, 2023
We Loved Every Minute!
We Loved Every Minute!
Pros
Absorb was the first LMS we used after launching our eLearning program. Onboarding was very smooth and the site is extremely intuitive for both Admins and Users.We love the reporting options and the ease with which we can assign and track training.
Cons
If I could change one thing it would be to give users the ability to reset a PIN number when they forget it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Deb Coursey
Environmental Services, 500+ employees
May 01, 2023
Absorb is great and the Customer Support is fantastic
Absorb is great and the Customer Support is fantastic
Pros
The Customer Support. Absorb has an excellent infrastructure to help its clients meet their training needs. They have the Absorb Academy, ideal for learning the product, and the Absorb Help Center, where you can learn about one-off issues. Most of all, our Client Success Manager, Joel has been great in keeping us know about different products and iterations of the LMS.
Cons
It has some bugs, and it can feel like it takes a little bit of time to get software solutions like the manager experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hunter Spitzer
Financial Services, N/A employees
May 01, 2023
Couldn't be happier!
Couldn't be happier!
Pros
Unparalleled support. In addition to the product itself being amazing, the consistently outstanding customer service we have experienced is unmatched.
Cons
I honestly can't think of something I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bianca Gusmao
Machinery, N/A employees
May 01, 2023
Great partners for small business
Great partners for small business
Pros
I appreciate the power of the Absorb platform. It has a lot of functionality yet is easy to use and affordable.
Cons
We are still relatively new users, and the learning curve has taken some time. I do wish there was a bit more flexibility in the design of the public dashboard.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deborah Watring-Ellis
Mental Health Care, N/A employees
May 01, 2023
Absorb LMS review
Absorb LMS review
Pros
Absorb LMS is flexible and constantly improving, with a variety of features and a great content library. The intelligence search feature enhances course search, and it comes with many integrations for seamless communication with external environments.
Cons
Configuration setup can be time-consuming. Course organization could be improved, and the system requires users to create modules for data import.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Pritam
Information Technology and Services, 500+ employees
May 01, 2023
All in one training solution
All in one training solution
Pros
Absorb's customizable features makes it the perfect LMS for companies of all different sizes looking to train and engage their workforce. Our company has unique training needs and Absorb lets us create our own e-learning courses. Automated reporting and dashboards puts our learning data at our fingertips and lets us easily pull reports when needed. Absorb Create let's us take powerpoint trainings that have been used for a longtime. In addition, Olga and team have been amazing partners and always very quick to answer our questions and provide support.
Cons
While Absorb has content creation tools, the review suggests that the organization would benefit from additional content creation tools. This indicates that there may be limitations or specific needs that the current tools do not fully address.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lenin C.
Ocean Network Express, 500+ employees
Apr 01, 2023
My review from a Content Creator perspective
My review from a Content Creator perspective
Pros
We use Absorb to cover our training needs for employees and customers. Its content creation tools helped us build strong and agile courses and curriculums on topics such as onboarding and product knowledge, which can be easily monitored. You can add additional content creation tools You could work on a simpler UX and UI A functionallity that allows testing course content before publishing. Their Customer Success Program is on point. Our Client Success Manager, Cody R., has been very helpful, makes an effort to understand our business needs, and works hard to come up with solutions or workarounds.
Cons
The absence of functionality that allows testing course content before publishing is noted as a potential improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos A.
Human Resources, N/A employees
Apr 01, 2023
Awesome Service
Awesome Service
Pros
Absorb has been great to compile large amounts of data for auditors. Analyze has been used to compile large amounts of data when needed given the number of employees in our corporation. Customer service has always been exceptional. Never had a single issue. Very timely and helpful.
Cons
The mention of separating divisions suggests that there may be challenges in effectively managing and separating different divisions within the platform.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sidney G.
Corporate, N/A employees
Apr 01, 2023
Client success manager drives the absorb success
Client success manager drives the absorb success
Pros
We use the Absorb LMS to track education and external training all in one transcript. We also track MSHA ceus on the transcipt. Spell check not only for Absorb but for Create too making all reports have the same display columns funtions - locations - supervisor- filter to show inactive employees on all reports pull all reports assigned to one department to see gaps. Jason M. is a great client success manager! He quickly returns my emails and investigates my questions. If i have bigger issues he escalates it for me. We always discuss different projects coming up and the best solutions
Cons
The approval process for external training and course uploads may pose challenges, and the review does not provide details on how seamless or cumbersome this process is. Integration improvements in this area could enhance the overall user experience.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Amanda K.
Human Resources, 101-500 employees
Apr 01, 2023
Absorb is the little engine that could... and does!
Absorb is the little engine that could... and does!
Pros
Absorb does a great job of providing a baseline of services that meet the needs for a variety of industries at an unbelievable price. The ROI for our company has been incredible and a major reason we keep purchasing new module. Utilization of the Absorb API has made user management so simple. We're able to seamless sync with our HRIS and utilize the wide array of available data fields (and customizations) to create automations that have saved countless hours.
Cons
While automations have been created using the Absorb API, it would be valuable to understand any limitations or challenges faced during the automation process. This information could provide insights into the platform's capabilities and areas that might need improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Greg G.
Pharmaceuticals, 500+ employees
Apr 01, 2023
Absorb LMS is Amazing!
Absorb LMS is Amazing!
Pros
Help desk support: The best I have ever encountered. Client Success Manager. Sherrie L. has been a wonderful trainer and partner! Setting up a new course is very easy to do and does not take very much time. Our Client Success Manager, Sherrie L., has been amazing! She has worked with us very closely to help new departments and new admins get set up and gives of her time and experience to all. The support we have received from Absorb over the past three years has been amazing.
Cons
None.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ken W.
Corporate, N/A employees
Apr 01, 2023
I highly recommend Absorb LMS!
I highly recommend Absorb LMS!
Pros
Absorb LMS is the perfect tool for our company, and the customer service has been outstanding. They are great to work with, and the software itself is the best I have seen so far in comparison to four other LMS systems. We appreciate the improved reporting and compliance Improved learner experience and utilization Improved course and curriculum settings and capabilities. Our CSM Sherrie Luke is amazing!! She provides us with the opportunity to meet with her regularly to go over questions, suggestions and requests that we have and help troubleshoot solutions.
Cons
Need a better way to bulk enroll users without having to individually select them or select all.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole G.
N/A, N/A employees
Mar 01, 2023
National Trainer
National Trainer
Pros
The support staff at Absorb LMS is fantastic! They are always happy to assist or answer any questions. The Absorb LMS has given us the opportunity to provide a central repository for our employees to learn. From the very beginning of our journey with Absorb LMS each and every staff member has been fantastic! Especially Zoe! She has been there to walk us through things that might take us a little longer to understand.
Cons
This is my first experience with an LMS and so far so good.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole W.
Corporate, 500+ employees
Mar 01, 2023
Absorb Duchess (lol)
Absorb Duchess (lol)
Pros
The Paid Support is awesome! The platform itself - easy to use Communication. I'm happy Absorb offers licences to add training courses (Amplify). Looking forward to more available options and French options I feel like Absorb Academy is not that easy to use it to get to when you have a specific question when programming.
Cons
There must be more available options, specifically in French. Additionally, the mention of limited ease with instructor-led courses suggests a potential gap in course offerings for certain training modalities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marianne T.
Human Resources, 500+ employees
Mar 01, 2023
Thanks Absorb LMS
Thanks Absorb LMS
Pros
Absorb LMS has helped our corporation create and distribute E-Learning material to users efficiently. It helped us create and distribute E-Learning material to managers and front-line employees of all our hotels located throughout the USA. Absorb Create Absorb Engage Reports and Documentation Leveraging users and the different roles they can play
Cons
Reporting can be more divisive and user friendly for exporting purposes Learner experience dashboard could have more functions Create is hard to use as a first time learner
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tyler
Corporate, 101-500 employees
Mar 01, 2023
Absorb for Dummies!
Absorb for Dummies!
Pros
My Client Success Manager is the best thing about Absorb! She really takes the time to follow up with me and keep track of my project and LMS goals. She provides extra assistance and goes out of her way to help us out at our tiny non profit. I also love their Academy for learning more tools, tips, and tricks. Seems like they are always coming out with new things!
Cons
I'm a new LMS user and "designer" with no previous guidance or education. I wish there was a component for basic users who are using Absorb as part of their job duties.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lauren Freeman
Education Management, N/A employees
Mar 01, 2023
So far so good
So far so good
Pros
The learner interface is user-friendly and easy to use.
Cons
The calendar function, tracking compliance certifications, and licenses, as well as the checklist function, need improvement.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Maxine
N/A, N/A employees
Feb 01, 2023
Intuitive, Adaptable System
Intuitive, Adaptable System
Pros
The simplicity of the system - back end and front end - have made the implementation and launch of our Absorb LMS very straightforward. My company has some unique use cases, and my implementation manager, [sensitive content hidden], workshopped a number of issues with me, and together we came up with effective solutions. The ease of uploading content has meant that I have had the opportunity to test various course set-ups very quickly.
Cons
Our courses require individualized feedback for assessments, and currently, Absorb is not set up to allow for this in a comprehensive manner.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
E-Learning, N/A employees
Jan 01, 2023
All-in-one learning platform for everyone
All-in-one learning platform for everyone
Pros
Absorb LMS offers a highly customizable and scalable platform with excellent analytics and reporting. It's user-friendly for both authors and learners.
Cons
The initial setup can be challenging, and the interface navigation could be more intuitive.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Yashovardhan
Education Management, 500+ employees
Jan 01, 2023
Absorb is awesome!
Absorb is awesome!
Pros
Absorb's platform is very intuitive to use and well-designed. Customer support is excellent. Our Client Success Manager, Stephanie, is always quick to respond to our questions, discuss ideas and suggestions, or help with anything else we might need. The help desk support system is also very responsive and helpful with tickets and projects. Absorb continuously improves its products and functionality in meaningful ways, which has allowed us to successfully manage our learning and development programs to train our large and rapidly growing company using Absorb's platform!
Cons
No dislikes - Absorb has released updates with solutions to the problem areas we used to have. Absorb should continue to provide excellent customer service and quick responses to customer suggestions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Zoe Green
Food & Beverages, 500+ employees
Sep 01, 2022
Always helpful!
Always helpful!
Pros
Absorb is modern and easy to use. The help desk is typically responsive and always helpful. I have been using the system for about a year now and am happy with its function!
Cons
I wish there was a better survey/evaluation system in place. Folks rarely complete the evaluations post-course completion.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michaela Cumor
Construction, N/A employees
Aug 01, 2022
User friendly & easy to manage
User friendly & easy to manage
Pros
Auto-generated reports are a lifesaver for my org. Having over 1K learners, it leaves a lot of Managers that need to know learner status on a curriculum/course.
Cons
Wish I could remove deactivated courses from the Course Summary view. It's an annoying extra for me to download into excel and delete.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kristin Weber
Leisure, Travel & Tourism, N/A employees
Jul 01, 2022
Absorb is the best - an outstanding LMS with amazing customer support!
Absorb is the best - an outstanding LMS with amazing customer support!
Pros
Absorb is an easy-to-use and straightforward LMS, which enhances the user experience and results in positive feedback from our users and clients. Because of the �easy-to-use� platform for the system admins, any issues or confusion that users may experience are quickly resolved. It is structured for both system admins and users to be set up for success. As a result, the positive feedback and user satisfaction we receive as it pertains to the experience our users have with the LMS speaks volumes to us that we chose the perfect LMS for our company. Also, customer support is one of Absorb�s strengths. The support team is extremely responsive and always willing to go the extra mile to help support us, whether it be to add a feature or to troubleshoot. In fact, we have a standing meeting every week with Stephen from Absorb. This meeting allows us to learn about new features and to discuss any questions we have. Stephen is super responsive and helpful in resolving any questions we have. Everyone that I have interacted with from Absorb has been top-notch as far as providing the kind of support you would want when managing an LMS.
Cons
There are no downsides to using Absorb. It is an LMS that adequately and efficiently solves the needs of our company.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stacey Dix
Pharmaceuticals, N/A employees
Jun 01, 2022
Great LMS with lot of features out of the box
Great LMS with lot of features out of the box
Pros
Easy to use and user-friendly. The out-of-the-box features that Absorb provides are most useful.
Cons
The Auto tags feature that Absorb has is not useful for the users.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Satish Nair
Information Technology and Services, 500+ employees
Jun 01, 2022
Review of Absorb LMS
Review of Absorb LMS
Pros
The support from our Client Rep has been fantastic. The interface is very easy for our users.
Cons
The length of time it takes to correct some bothersome cosmetic issues
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stan Kaltwasser
Wholesale, 500+ employees
Dec 01, 2021
Changing the education landscape
Changing the education landscape
Pros
This platform takes the CAR's CPD offerings to the next level and improves the overall learning experience for our members and the radiology community at large. While attending my own professional development (or even in my daily encounters), I'm constantly boasting the features of our LMS and the excellent support I receive from the Absorb team, namely Stepanie Berry. She is super responsive and always willing to help find solutions.
Cons
While most of the dashboard can be customized for the user (learner), I would like to see expanded features which allow for the customization of the admin dashboard, to display data and customized key reporting highlights. More information should be readily available for admins, rather than having to constantly create "reports".Also, the ability to assess the features/content access under the "Engage" tab; it's a missed opportunity as well as a misnomer to call the features listed under "Engage" and not have the ability to actually evaluate or track user engagement. For example, how many learners clicked or "engaged" with the News posts, etc.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julia Niles
Hospital & Health Care, N/A employees
Nov 01, 2019
Absorbs LMS Exceeds the Needs at our Treatment Centres
Absorbs LMS Exceeds the Needs at our Treatment Centres
Pros
We are an organization of fewer than 1000 people and Absorb LMS is well-suited to our current needs for onboarding, discipline-specific training, sharing resources for all staff, tracking course activity, and documenting eve. Absorb LMS is the only LMS we have used and we made the selection based on recommendations from other Learning and Development Professionals in our industry.
Cons
The cost-effectiveness of Absorb LMS in comparison to other solutions is not mentioned. Evaluating the cost-effectiveness of the platform, especially in relation to the features it offers, is crucial for long-term financial sustainability
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Haze S.
ErinoakKids Centre for Treatment and Development, 500+ employees
Nov 01, 2019
Filters
The complete package: Friendly staff and an excellent learning experience
The complete package: Friendly staff and an excellent learning experience
Pros
Absorb LMS has been a great platform for us to deliver and track trainings. It has led to increased compliance. The employee onboarding process has been improved with the use of curriculums. The additional professional development options have increased employee satisfaction. The support is one of my favorite aspects of the Absorb LMS. I have always had friendly, helpful interactions when submitting support tickets. Our client success managers and account managers have always been top notch!
Cons
The default reporting and data export options from the administrator interface may not always allow reporting across all desired data points, indicating potential limitations in the native reporting capabilities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily W.
Information Technology, 500+ employees
Nov 01, 2023
Incredible User Experience
Incredible User Experience
Pros
Absorb's team is with you every step of the way. I had never managed an LMS before, and I have felt supported through the entire process of getting ours up and running.
Cons
Absorb's team is with you every step of the way. I had never managed an LMS before, and I have felt supported through the entire process of getting ours up and running.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Brenda Dutton
Wireless, 51-100 employees
Sep 01, 2023
Competency Based Digital Learning
Competency Based Digital Learning
Pros
Sorting courses within a course bundle. Increase the speed of the certificate report.
Cons
None.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Michael W.
Hitachi Rail Honolulu, 51-100 employees
Sep 01, 2023
All in all good
All in all good
Pros
The functionality is highly beneficial. Customized reporting is crucial for measuring ROI, and I appreciate the support I receive from Claire.
Cons
I'd like to see more options for customizing reports to better align with our specific needs. The instructional videos for basic functions are not very helpful, and finding information quickly can be challenging.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Barbara
Construction, 101-500 employees
Sep 01, 2023
Engagement at the highest level! Fun and user-friendly!!
Engagement at the highest level! Fun and user-friendly!!
Pros
Retrieving data. Wait a few seconds and try to cut or copy again.
Cons
None.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cat C.
Peaden AC Plumbing Electrical, 101-500 employees
Aug 01, 2023
I couldn't ask for anything better when it comes to progressive learning and excelling within a business.
I couldn't ask for anything better when it comes to progressive learning and excelling within a business.
Pros
This learning management system (LMS) is incredibly helpful for enhancing the business and customer focus. It feels almost tailor-made for cloud-based content.
Cons
The pricing is a concern, especially for small businesses. The monthly cost per active user can be high, which may not be feasible for solo entrepreneurs or small teams.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Research, N/A employees
Aug 01, 2023
Absorb LMS
Absorb LMS
Pros
Our experiences and support from our Success Team are by far some of the best Customer Service we have experienced with an LMS vendor. The out of the box funtionality makes the day to day tasks of our Admin so much easier as well as our corporate team.
Cons
We don't dislike Absorb, we dislike that some enhancements take too long to rollout or aren't already addressed by Absorb but otherwise there is nothing we dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sonja Villalobos
Medical Practice, 500+ employees
Jul 01, 2023
Absorb LMS is a clean, intuitive, yet POWERFUL LMS.
Absorb LMS is a clean, intuitive, yet POWERFUL LMS.
Pros
Absorb's both the User and Admin Experience is so simple and intuitive. The admin tools are clearly defined and laid out, yet the functionality makes it still powerful. Integration - We used the Scheduled Data Imports and Exports to connect with our HR. The out of the box reporting is a little cumbersome when trying to view more than one course at a time. It's good for medium to large-sized companies that want an engaging and easy-to-use platform while still maintaining powerful admin tools.
Cons
Organizations with highly specific or unique training requirements may find that Absorb LMS has limitations in terms of customization
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kenny L.
The Chamberlain Group, 500+ employees
Jul 01, 2023
Our Client Success Manager, Tamar, is amazing!
Our Client Success Manager, Tamar, is amazing!
Pros
All the online classes we can upload into the system.
Cons
No calendar function for ILC's, this would be really helpful
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Angie Ripple
Construction, 500+ employees
Jul 01, 2023
Easy
Easy
Pros
It is an easy platform to use and navigate through.
Cons
at the moment, there is nothing I would change.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Morgan satterfield
Real Estate, 500+ employees
Jul 01, 2023
A bit clunky but in the end it does the job
A bit clunky but in the end it does the job
Pros
Delivering compliance training is easy and quick, thanks to the integrated content library. The cloud-based system scales well, and the extensive resource library is perfect for creating courses. It offers various integrations for communication with external systems.
Cons
The interface appears dated, and administrative tasks may differ from other LMS platforms. Improvements in course organization and simplifying certain processes would be beneficial.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Andrea V
E-Learning, 51-100 employees
Jul 01, 2023
Empowering learning and growth
Empowering learning and growth
Pros
The intuitive user interface simplifies online learning, and various integrations streamline our training tools. Customizing course templates and accessing a resource library enriched our courses. It's beneficial for centralizing training resources and improving team productivity.
Cons
The cost may be a bit high for smaller organizations, and some advanced features could be easier to use. Simplifying complex assessments and custom learning paths would enhance training programs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raul Antonio
Music, N/A employees
Jul 01, 2023
Absorb has been great!
Absorb has been great!
Pros
The reason we chose Absorb LMS over any other LMS is due to their ability to create courses within the platform, upload external courses/videos we already had created, as well as they have a catalog of over 500 pre-made compliance courses for us to launch the LMS to our people very efficiently.
Cons
To get full functionality out of the software, I would recommend a dedicated System Admin to set up all of the proper workflows when you first begin to launch the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Olivia De Bruin
Building Materials, 500+ employees
Jun 01, 2023
Relatively nice learner experience
Relatively nice learner experience
Pros
Absorb LMS is highly user-friendly and offers customization options. It seamlessly integrates with other systems and tools. The reporting and analytics features are robust, and the mobile app is well-designed.
Cons
Initial setup can be time-consuming and challenging for non-technical users. Some users have reported occasional system issues, such as crashes or freezes.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Self-employed, N/A employees
Jun 01, 2023
Absorb LMS: Make Your Online Learning Interactive
Absorb LMS: Make Your Online Learning Interactive
Pros
Absorb LMS excels in customer support, integration with PowerBi, and training automation. It enhances training and reporting, making online learning interactive and effective.
Cons
There are no significant disadvantages to using Absorb LMS. The responsive customer support resolves any issues efficiently.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Payal
Information Technology and Services, 500+ employees
Jun 01, 2023
Absorb LMS: Great LMS
Absorb LMS: Great LMS
Pros
Absorb LMS offers a wide range of courses, challenging assessments, and excellent content management. The interactive platform provides a productive learning experience.
Cons
There are no significant drawbacks to Absorb LMS. It's widely used and efficient, with responsive customer support.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Tushar
Information Technology and Services, 500+ employees
Jun 01, 2023
Absorb has been an excellent LMS software.
Absorb has been an excellent LMS software.
Pros
Absorb has many different reports that can be pulled and user data can be extracted as well. We invested in integrating with our HRIS software, which allows us to bring in multiple fields and helps in our reporting. The support we receive from our CSM, Jason May, has been outstanding. He is prompt with his replies with clear and concise content. General support has also been helpful to resolve any issues.
Cons
Retrieving data. Wait a few seconds and try to cut or copy again.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joy F.
GreenState Credit Union, 500+ employees
May 01, 2023
My overall experience with Absorb has been great!
My overall experience with Absorb has been great!
Pros
Absorb is very user-friendly. The ability to run reports that allow us to track a learner's progress easily is one of the reasons why we chose Absorb as our LMS platform.
Cons
I can't think of anything that I don't like about Absorb LMS. We have had a few technical difficulties here and there, but the Absorb team has always provided a solution.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mandy Pullin
Hospital & Health Care, N/A employees
May 01, 2023
Powerful tool with A+ support
Powerful tool with A+ support
Pros
Truthfully, the number one thing I love about Absorb LMS is working with Melissa Wu! I can't put into words how incredibly knowledgeable she is, responsive, and willing to help. And this level of support doesn't end with her -- Sasha and Brad have also been incredible help throughout the process. Beyond incredible support, we also have loved working with the platform. I enjoy that there are frequent updates to improve the interface continuously.
Cons
I think the only thing I have a hold up on are some things pertaining to course creation and template design. Overall, I think they're incredible. But there may be a few areas for improvement:- The ability to switch template's departments after they are created. I've had to rebuild a few times since we're in development and making the system work best for our use cases. - In course development, it almost seems a little clunky when you have to open all menu items from the top to edit. I recognize why they're hidden, but just a suggestion.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Haley Birch
Electrical/Electronic Manufacturing, 500+ employees
May 01, 2023
Absorb is a great application for controlling learning management.
Absorb is a great application for controlling learning management.
Pros
Our CSM Melissa Wu has been great in facilitating our use of Absorb. She passes along pertinent updates and efficiently answers any questions or concerns.
Cons
There's not anything I dislike about Absorb.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas Healand
Education Management, N/A employees
May 01, 2023
Whelen Loves Absorb LMS and our CSM Melissa Wu!
Whelen Loves Absorb LMS and our CSM Melissa Wu!
Pros
1) Breadth and depth of features/functions; it serves every use case. 2) Melissa Wu is an exceptional CSM; responsive, knowledgeable, and fun to work with!
Cons
1) Not a terrible thing, but the pre-defined Administrator roles could be explained better, and more specific pre-defined roles would be helpful.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Cheryl Spang
Electrical/Electronic Manufacturing, N/A employees
May 01, 2023
Game Changer
Game Changer
Pros
The team helping us is highly knowledgeable about their product, incredibly responsive, and goes out of their way to find solutions to issues that are unfamiliar to them.
Cons
So far, I have not encountered any areas of the Absorb LMS that I dislike. Presently we are not actively using the software, so this may be a question for later on.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patricia (Patti) Humphrey
Electrical/Electronic Manufacturing, N/A employees
May 01, 2023
Great Client Support Service!
Great Client Support Service!
Pros
I love how easy Absorb is to navigate and use. When there is something I am struggling with, Absorb support is always quick to respond and provide a solution. Compared to other LMS' I believe Absorb has the best support and is the easiest to navigate.
Cons
I think the reporting feature could be better. When pulling reports for all courses, I think it would be helpful to filter it so you can pull a report of just the mandatory courses and complete/not complete for employees. It would be helpful to just be able to report on course-->name of employee --> completed/not completed (with the date of completion). I think there are cleaner ways to be able to pull reports and gather course data. It would be helpful to be able to pull a cleaner report that is easier to read without having to pull "export all enrollment data" and have a report with a lot of information that isnt useful to us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristen Fitzgerald
Biotechnology, N/A employees
May 01, 2023
We Loved Every Minute!
We Loved Every Minute!
Pros
Absorb was the first LMS we used after launching our eLearning program. Onboarding was very smooth and the site is extremely intuitive for both Admins and Users.We love the reporting options and the ease with which we can assign and track training.
Cons
If I could change one thing it would be to give users the ability to reset a PIN number when they forget it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Deb Coursey
Environmental Services, 500+ employees
May 01, 2023
Absorb is great and the Customer Support is fantastic
Absorb is great and the Customer Support is fantastic
Pros
The Customer Support. Absorb has an excellent infrastructure to help its clients meet their training needs. They have the Absorb Academy, ideal for learning the product, and the Absorb Help Center, where you can learn about one-off issues. Most of all, our Client Success Manager, Joel has been great in keeping us know about different products and iterations of the LMS.
Cons
It has some bugs, and it can feel like it takes a little bit of time to get software solutions like the manager experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hunter Spitzer
Financial Services, N/A employees
May 01, 2023
Couldn't be happier!
Couldn't be happier!
Pros
Unparalleled support. In addition to the product itself being amazing, the consistently outstanding customer service we have experienced is unmatched.
Cons
I honestly can't think of something I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bianca Gusmao
Machinery, N/A employees
May 01, 2023
Great partners for small business
Great partners for small business
Pros
I appreciate the power of the Absorb platform. It has a lot of functionality yet is easy to use and affordable.
Cons
We are still relatively new users, and the learning curve has taken some time. I do wish there was a bit more flexibility in the design of the public dashboard.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deborah Watring-Ellis
Mental Health Care, N/A employees
May 01, 2023
Absorb LMS review
Absorb LMS review
Pros
Absorb LMS is flexible and constantly improving, with a variety of features and a great content library. The intelligence search feature enhances course search, and it comes with many integrations for seamless communication with external environments.
Cons
Configuration setup can be time-consuming. Course organization could be improved, and the system requires users to create modules for data import.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Pritam
Information Technology and Services, 500+ employees
May 01, 2023
All in one training solution
All in one training solution
Pros
Absorb's customizable features makes it the perfect LMS for companies of all different sizes looking to train and engage their workforce. Our company has unique training needs and Absorb lets us create our own e-learning courses. Automated reporting and dashboards puts our learning data at our fingertips and lets us easily pull reports when needed. Absorb Create let's us take powerpoint trainings that have been used for a longtime. In addition, Olga and team have been amazing partners and always very quick to answer our questions and provide support.
Cons
While Absorb has content creation tools, the review suggests that the organization would benefit from additional content creation tools. This indicates that there may be limitations or specific needs that the current tools do not fully address.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lenin C.
Ocean Network Express, 500+ employees
Apr 01, 2023
My review from a Content Creator perspective
My review from a Content Creator perspective
Pros
We use Absorb to cover our training needs for employees and customers. Its content creation tools helped us build strong and agile courses and curriculums on topics such as onboarding and product knowledge, which can be easily monitored. You can add additional content creation tools You could work on a simpler UX and UI A functionallity that allows testing course content before publishing. Their Customer Success Program is on point. Our Client Success Manager, Cody R., has been very helpful, makes an effort to understand our business needs, and works hard to come up with solutions or workarounds.
Cons
The absence of functionality that allows testing course content before publishing is noted as a potential improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos A.
Human Resources, N/A employees
Apr 01, 2023
Awesome Service
Awesome Service
Pros
Absorb has been great to compile large amounts of data for auditors. Analyze has been used to compile large amounts of data when needed given the number of employees in our corporation. Customer service has always been exceptional. Never had a single issue. Very timely and helpful.
Cons
The mention of separating divisions suggests that there may be challenges in effectively managing and separating different divisions within the platform.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sidney G.
Corporate, N/A employees
Apr 01, 2023
Client success manager drives the absorb success
Client success manager drives the absorb success
Pros
We use the Absorb LMS to track education and external training all in one transcript. We also track MSHA ceus on the transcipt. Spell check not only for Absorb but for Create too making all reports have the same display columns funtions - locations - supervisor- filter to show inactive employees on all reports pull all reports assigned to one department to see gaps. Jason M. is a great client success manager! He quickly returns my emails and investigates my questions. If i have bigger issues he escalates it for me. We always discuss different projects coming up and the best solutions
Cons
The approval process for external training and course uploads may pose challenges, and the review does not provide details on how seamless or cumbersome this process is. Integration improvements in this area could enhance the overall user experience.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Amanda K.
Human Resources, 101-500 employees
Apr 01, 2023
Absorb is the little engine that could... and does!
Absorb is the little engine that could... and does!
Pros
Absorb does a great job of providing a baseline of services that meet the needs for a variety of industries at an unbelievable price. The ROI for our company has been incredible and a major reason we keep purchasing new module. Utilization of the Absorb API has made user management so simple. We're able to seamless sync with our HRIS and utilize the wide array of available data fields (and customizations) to create automations that have saved countless hours.
Cons
While automations have been created using the Absorb API, it would be valuable to understand any limitations or challenges faced during the automation process. This information could provide insights into the platform's capabilities and areas that might need improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Greg G.
Pharmaceuticals, 500+ employees
Apr 01, 2023
Absorb LMS is Amazing!
Absorb LMS is Amazing!
Pros
Help desk support: The best I have ever encountered. Client Success Manager. Sherrie L. has been a wonderful trainer and partner! Setting up a new course is very easy to do and does not take very much time. Our Client Success Manager, Sherrie L., has been amazing! She has worked with us very closely to help new departments and new admins get set up and gives of her time and experience to all. The support we have received from Absorb over the past three years has been amazing.
Cons
None.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ken W.
Corporate, N/A employees
Apr 01, 2023
I highly recommend Absorb LMS!
I highly recommend Absorb LMS!
Pros
Absorb LMS is the perfect tool for our company, and the customer service has been outstanding. They are great to work with, and the software itself is the best I have seen so far in comparison to four other LMS systems. We appreciate the improved reporting and compliance Improved learner experience and utilization Improved course and curriculum settings and capabilities. Our CSM Sherrie Luke is amazing!! She provides us with the opportunity to meet with her regularly to go over questions, suggestions and requests that we have and help troubleshoot solutions.
Cons
Need a better way to bulk enroll users without having to individually select them or select all.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole G.
N/A, N/A employees
Mar 01, 2023
National Trainer
National Trainer
Pros
The support staff at Absorb LMS is fantastic! They are always happy to assist or answer any questions. The Absorb LMS has given us the opportunity to provide a central repository for our employees to learn. From the very beginning of our journey with Absorb LMS each and every staff member has been fantastic! Especially Zoe! She has been there to walk us through things that might take us a little longer to understand.
Cons
This is my first experience with an LMS and so far so good.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole W.
Corporate, 500+ employees
Mar 01, 2023
Absorb Duchess (lol)
Absorb Duchess (lol)
Pros
The Paid Support is awesome! The platform itself - easy to use Communication. I'm happy Absorb offers licences to add training courses (Amplify). Looking forward to more available options and French options I feel like Absorb Academy is not that easy to use it to get to when you have a specific question when programming.
Cons
There must be more available options, specifically in French. Additionally, the mention of limited ease with instructor-led courses suggests a potential gap in course offerings for certain training modalities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marianne T.
Human Resources, 500+ employees
Mar 01, 2023
Thanks Absorb LMS
Thanks Absorb LMS
Pros
Absorb LMS has helped our corporation create and distribute E-Learning material to users efficiently. It helped us create and distribute E-Learning material to managers and front-line employees of all our hotels located throughout the USA. Absorb Create Absorb Engage Reports and Documentation Leveraging users and the different roles they can play
Cons
Reporting can be more divisive and user friendly for exporting purposes Learner experience dashboard could have more functions Create is hard to use as a first time learner
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tyler
Corporate, 101-500 employees
Mar 01, 2023
Absorb for Dummies!
Absorb for Dummies!
Pros
My Client Success Manager is the best thing about Absorb! She really takes the time to follow up with me and keep track of my project and LMS goals. She provides extra assistance and goes out of her way to help us out at our tiny non profit. I also love their Academy for learning more tools, tips, and tricks. Seems like they are always coming out with new things!
Cons
I'm a new LMS user and "designer" with no previous guidance or education. I wish there was a component for basic users who are using Absorb as part of their job duties.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lauren Freeman
Education Management, N/A employees
Mar 01, 2023
So far so good
So far so good
Pros
The learner interface is user-friendly and easy to use.
Cons
The calendar function, tracking compliance certifications, and licenses, as well as the checklist function, need improvement.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Maxine
N/A, N/A employees
Feb 01, 2023
Intuitive, Adaptable System
Intuitive, Adaptable System
Pros
The simplicity of the system - back end and front end - have made the implementation and launch of our Absorb LMS very straightforward. My company has some unique use cases, and my implementation manager, [sensitive content hidden], workshopped a number of issues with me, and together we came up with effective solutions. The ease of uploading content has meant that I have had the opportunity to test various course set-ups very quickly.
Cons
Our courses require individualized feedback for assessments, and currently, Absorb is not set up to allow for this in a comprehensive manner.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
E-Learning, N/A employees
Jan 01, 2023
All-in-one learning platform for everyone
All-in-one learning platform for everyone
Pros
Absorb LMS offers a highly customizable and scalable platform with excellent analytics and reporting. It's user-friendly for both authors and learners.
Cons
The initial setup can be challenging, and the interface navigation could be more intuitive.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Yashovardhan
Education Management, 500+ employees
Jan 01, 2023
Absorb is awesome!
Absorb is awesome!
Pros
Absorb's platform is very intuitive to use and well-designed. Customer support is excellent. Our Client Success Manager, Stephanie, is always quick to respond to our questions, discuss ideas and suggestions, or help with anything else we might need. The help desk support system is also very responsive and helpful with tickets and projects. Absorb continuously improves its products and functionality in meaningful ways, which has allowed us to successfully manage our learning and development programs to train our large and rapidly growing company using Absorb's platform!
Cons
No dislikes - Absorb has released updates with solutions to the problem areas we used to have. Absorb should continue to provide excellent customer service and quick responses to customer suggestions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Zoe Green
Food & Beverages, 500+ employees
Sep 01, 2022
Always helpful!
Always helpful!
Pros
Absorb is modern and easy to use. The help desk is typically responsive and always helpful. I have been using the system for about a year now and am happy with its function!
Cons
I wish there was a better survey/evaluation system in place. Folks rarely complete the evaluations post-course completion.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michaela Cumor
Construction, N/A employees
Aug 01, 2022
User friendly & easy to manage
User friendly & easy to manage
Pros
Auto-generated reports are a lifesaver for my org. Having over 1K learners, it leaves a lot of Managers that need to know learner status on a curriculum/course.
Cons
Wish I could remove deactivated courses from the Course Summary view. It's an annoying extra for me to download into excel and delete.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kristin Weber
Leisure, Travel & Tourism, N/A employees
Jul 01, 2022
Absorb is the best - an outstanding LMS with amazing customer support!
Absorb is the best - an outstanding LMS with amazing customer support!
Pros
Absorb is an easy-to-use and straightforward LMS, which enhances the user experience and results in positive feedback from our users and clients. Because of the �easy-to-use� platform for the system admins, any issues or confusion that users may experience are quickly resolved. It is structured for both system admins and users to be set up for success. As a result, the positive feedback and user satisfaction we receive as it pertains to the experience our users have with the LMS speaks volumes to us that we chose the perfect LMS for our company. Also, customer support is one of Absorb�s strengths. The support team is extremely responsive and always willing to go the extra mile to help support us, whether it be to add a feature or to troubleshoot. In fact, we have a standing meeting every week with Stephen from Absorb. This meeting allows us to learn about new features and to discuss any questions we have. Stephen is super responsive and helpful in resolving any questions we have. Everyone that I have interacted with from Absorb has been top-notch as far as providing the kind of support you would want when managing an LMS.
Cons
There are no downsides to using Absorb. It is an LMS that adequately and efficiently solves the needs of our company.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stacey Dix
Pharmaceuticals, N/A employees
Jun 01, 2022
Great LMS with lot of features out of the box
Great LMS with lot of features out of the box
Pros
Easy to use and user-friendly. The out-of-the-box features that Absorb provides are most useful.
Cons
The Auto tags feature that Absorb has is not useful for the users.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Satish Nair
Information Technology and Services, 500+ employees
Jun 01, 2022
Review of Absorb LMS
Review of Absorb LMS
Pros
The support from our Client Rep has been fantastic. The interface is very easy for our users.
Cons
The length of time it takes to correct some bothersome cosmetic issues
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stan Kaltwasser
Wholesale, 500+ employees
Dec 01, 2021
Changing the education landscape
Changing the education landscape
Pros
This platform takes the CAR's CPD offerings to the next level and improves the overall learning experience for our members and the radiology community at large. While attending my own professional development (or even in my daily encounters), I'm constantly boasting the features of our LMS and the excellent support I receive from the Absorb team, namely Stepanie Berry. She is super responsive and always willing to help find solutions.
Cons
While most of the dashboard can be customized for the user (learner), I would like to see expanded features which allow for the customization of the admin dashboard, to display data and customized key reporting highlights. More information should be readily available for admins, rather than having to constantly create "reports".Also, the ability to assess the features/content access under the "Engage" tab; it's a missed opportunity as well as a misnomer to call the features listed under "Engage" and not have the ability to actually evaluate or track user engagement. For example, how many learners clicked or "engaged" with the News posts, etc.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julia Niles
Hospital & Health Care, N/A employees
Nov 01, 2019
Absorbs LMS Exceeds the Needs at our Treatment Centres
Absorbs LMS Exceeds the Needs at our Treatment Centres
Pros
We are an organization of fewer than 1000 people and Absorb LMS is well-suited to our current needs for onboarding, discipline-specific training, sharing resources for all staff, tracking course activity, and documenting eve. Absorb LMS is the only LMS we have used and we made the selection based on recommendations from other Learning and Development Professionals in our industry.
Cons
The cost-effectiveness of Absorb LMS in comparison to other solutions is not mentioned. Evaluating the cost-effectiveness of the platform, especially in relation to the features it offers, is crucial for long-term financial sustainability
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Haze S.
ErinoakKids Centre for Treatment and Development, 500+ employees
Nov 01, 2019