Overall Rating
4.5
71 Reviews
Rating Distribution
5
(46)
4
(18)
3
(5)
2
(1)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
71 Reviews
Rating Distribution
5
(46)
4
(18)
3
(5)
2
(1)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Fantastic LMS Option
Fantastic LMS Option
Pros
I love having such a wide range of videos to choose from for our team. It is the best for our mandatory safety sessions and there is always something entertaining thrown in too, which makes the process much smoother.
Cons
I am still trying to wrap my head around the whole teams, groups, etc., specifications.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Laura
Environmental Services, 101-500 employees
More than a year
May 01, 2023
Long Time Content Subscriber
Long Time Content Subscriber
Pros
The course selection is top-notch and the Concierge service from BizLibrary makes finding materials a breeze for any training initiatives we have.
Cons
If there is one drawback, it is that in their efforts to keep materials updated. We've had key training lessons that we tie into our programs discontinued without new options, leading us to rewrite our programs.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Robert
Financial Services, 500+ employees
More than a year
Mar 03, 2023
Great Resource
Great Resource
Pros
The resources here are endless, and they keep adding more, almost daily!
Cons
So far, I have not come across any cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Alana
Logistics and Supply Chain, 11-50 employees
Less than 6 months
Mar 01, 2023
Unimpressed
Unimpressed
Pros
Opting for this cost-effective solution gave us access to a rich library of courses, which was perfect for launching our new Learning Management System.
Cons
We had to meticulously review every course in the library to ensure they were professionally appropriate. Some courses contained unprofessional language, inappropriate examples, or even rude gestures. Additionally, some course content seemed outdated or very old.
Ease of use
7
Value for money
5
Customer Support
5
Functionality
5
Danielle
Insurance, 500+ employees
More than a year
Nov 06, 2022
Large Content Library and Easy to Use
Large Content Library and Easy to Use
Pros
I find it beneficial that most content includes quizzes with score requirements.
Cons
We need more trainings tailored for the Logistics/Transportation industry.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Lauren
Logistics and Supply Chain, 500+ employees
Less than 6 months
Oct 27, 2022
Product Overview
Product Overview
Pros
The product's ease of use and the diverse range of courses make it a winner for us.
Cons
It is quite time-consuming to continually click 'next' to see additional names. Having a 'see all' option would make it easier.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Jennifer
Mining & Metals, 500+ employees
More than a year
Oct 16, 2022
Great on-demand learning courses
Great on-demand learning courses
Pros
I prefer the expert-led content with real people over cartoons for our training.
Cons
Right now, I can not think of any negatives. The implication and launch went smoothly.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Lauren
Construction, 500+ employees
Less than 6 months
Oct 15, 2022
Customer Focus - The Differentiator
Customer Focus - The Differentiator
Pros
Our selection committee and I were impressed by the range of course modalities that cater to different generations and learning styles. The consistent media player and the post-implementation support further convinced us to go with BizLibrary.
Cons
I sometimes feel overwhelmed by the abundance of content available, making it challenging to choose between competing courses covering similar topics.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Consumer Goods, 500+ employees
Less than a year
Oct 13, 2022
Amazing LMS, Above-and-Beyond Customer Service
Amazing LMS, Above-and-Beyond Customer Service
Pros
It simplifies assigning and tracking learning initiatives, compliance training, and professional development. Plus, their library keeps growing, and having our own branded learning portal is a slick feature.
Cons
While some features require an additional package and cost more, the BizLibrary Team can potentially develop 'nice to have' features in the future.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Genevieve
Retail, 500+ employees
Less than 6 months
Oct 08, 2022
BizLibrary
BizLibrary
Pros
The user-friendly interface and the mix of canned and custom content are big pluses for us.
Cons
Sometimes, certain features can be a bit inconsistent or challenging to manage, especially when it comes to setting up learning initiatives to automatically renew or assign upon expiration.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Katie
Logistics and Supply Chain, 101-500 employees
More than a year
Oct 05, 2022
BizLibrary has been an asset to our organization
BizLibrary has been an asset to our organization
Pros
I really like the availability of video learning, especially the shorter formats that suit our busy schedules.
Cons
Getting our internal admins to fully utilize it was probably the most challenging aspect, but we're improving every year.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Carolyn
Higher Education, 500+ employees
More than a year
Oct 04, 2022
Software Review
Software Review
Pros
The ability to export content seamlessly to an external LMS is invaluable for us. The course catalogs are easy to navigate, and the promotional support helps engage users. Plus, the new playbooks and paths are fantastic additions.
Cons
The inability to modify or remove tests is a concern. Some tests are overly detailed and difficult, while our goal is to maintain user engagement with optional training through a high-level understanding.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bridget
Insurance, 500+ employees
More than a year
Oct 02, 2022
Affordable, yet powerful LMS with great content
Affordable, yet powerful LMS with great content
Pros
We have been with BizLibrary for over 14 years, and what keeps us hooked is their continuous improvement in user experience and the quality of content. Uploading custom content and tracking user progress is a breeze with their LMS.
Cons
Reporting and some administrative features have their strengths, but some aspects are not as intuitive as expected.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Sara
Staffing and Recruiting, 101-500 employees
More than a year
Jul 01, 2022
Relevant Content delivered seamlessly for today's learners
Relevant Content delivered seamlessly for today's learners
Pros
Putting together curated content and tracking completions has never been easier. I especially love the branded content and how BizLibrary keeps upgrading with relevant content and robust administration features.
Cons
From our perspective, the only improvement needed is integration with our HRIS system. While we haven't explored this option, having all employee self-service functions in one place would be beneficial, although it is not a deal-breaker.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sara
Consumer Services, 101-500 employees
More than a year
Jan 17, 2022
BizLibrary is a great place to start for LMS content
BizLibrary is a great place to start for LMS content
Pros
The wide course selection, affordable pricing, and the flexibility of their representatives in meeting our unique needs are what sold us.
Cons
Some courses appear outdated, lacking a consistent look and feel. Also, while reviewing courses, I found a couple that were inappropriate for our somewhat conservative culture.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Craig
Insurance, 500+ employees
More than a year
Jan 14, 2022
Engaging Your Employees through Development
Engaging Your Employees through Development
Pros
It empowers employees in various ways and has transformed our approach to training. The ability to customize learning paths based on competencies is a game-changer, and the gradual rollout of courses ensures effective learning.
Cons
I wish the library contained more topics focusing on our specific industry, such as the mortgage industry.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jena
Financial Services, 500+ employees
More than a year
Jul 18, 2021
BizLibrary Content Provider Review
BizLibrary Content Provider Review
Pros
Finding content either through search or requesting it via the content concierge is a breeze.
Cons
the content can be outdated, but the feedback process is effective, and they strive to provide updated courses.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Paige
Real Estate, 500+ employees
More than a year
Jun 23, 2021
BizLibrary is a great ROI and a must have!!
BizLibrary is a great ROI and a must have!!
Pros
The overall ease of use and course administration, coupled with the guidance from BizLibrary's subject matter experts, make our program smooth sailing.
Cons
Although the reporting options are excellent, I feel they could be more customizable. While many users find the reports useful, I wish there was more flexibility to create ad hoc queries to tailor KPIs to our organization's needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Automotive, 500+ employees
More than a year
Jun 21, 2021
Well worth the cost!
Well worth the cost!
Pros
BizLibrary's software streamlines training administration and allows learners to tailor their learning paths, which is invaluable for us.
Cons
the multitude of functions and ways to use them can be overwhelming, but once you invest time in learning the system, it becomes impressive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Talyn
Machinery, 500+ employees
Jun 13, 2021
Depends on the Biz
Depends on the Biz
Pros
The LMS provided by BizLibrary is user-friendly, and the tracking/reporting features are excellent for monitoring progress.
Cons
I'd like to see more learning options tailored to specific industry topics, as there are plenty of excellent general trainings.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brandee
Libraries, 101-500 employees
Apr 25, 2021
Extremely Customer Focused
Extremely Customer Focused
Pros
it has been a reliable partner, and we are excited about our future collaboration. Transitioning to their direct platform is expected to enhance our learners' experience, and their customer-focused approach has been commendable.
Cons
The certification support feels somewhat limited. I believe there's room for improvement, particularly in offering a more comprehensive curriculum for certification journeys rather than just aligning courses to a curriculum.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Heather
Building Materials, 500+ employees
More than a year
Sep 11, 2020
Engaging, Unstuffy, Fun Video Learning
Engaging, Unstuffy, Fun Video Learning
Pros
our curated content felt cold and impersonal, but BizLibrary's content strikes the right balance with a more relaxed and relatable tone.
Cons
Some videos feature the speaker standing off to the side of a PowerPoint slide or green screen, which looks poorly executed, and the lecture style doesn't resonate well with our users.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Cheryl
Hospital & Health Care, 500+ employees
Less than a year
Sep 09, 2020
Fantastic Company Providing a Fantastic Product
Fantastic Company Providing a Fantastic Product
Pros
This software is incredibly user-friendly for both administrators and users, and with the assistance of the BizLibrary Onboarding Team, implementation was a breeze.
Cons
Uploading videos through Paycom's Learning Interface can be time-consuming, especially for multi-lesson courses. However, this is more of a Paycom issue than a BizLibrary problem.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mason
Banking, 101-500 employees
Less than 6 months
May 19, 2020
Clunky Admin Experience
Clunky Admin Experience
Pros
The rating system within the LMS and the responsive support team are highlights for me. Plus, the interface is visually pleasing.
Cons
Content quality varies from video to video, requiring thorough vetting also the administrative interface is clunky, with multiple page reloads/clicks to access important settings, display bugs, and confusing terminology that does not match conventions of other systems, leading to ambiguity in administrative capabilities.
Ease of use
3
Value for money
10
Customer Support
6
Functionality
6
Megan
Leisure Travel & Tourism, 101-500 employees
Less than 6 months
May 15, 2020
Fantastic Course Library and Customer Service
Fantastic Course Library and Customer Service
Pros
BizLibrary's extensive course library caters to everyone in our organization, and their commitment to refreshing content regularly is admirable. The support from my Client Success Manager has been exceptional, fostering a great partnership.
Cons
There is nothing I dislike. Extracting and loading content into our LMS is easy.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Oil & Energy, 101-500 employees
More than a year
Apr 21, 2020
Review
Review
Pros
There's alot of content available for both managers/supervisors and employees, and the registration process has been streamlined with recent updates.
Cons
In certain views, accessing the rest of the roster or employee list requires multiple clicks, which is inconvenient. A one-click expansion option would be preferable.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kory
Higher Education, 500+ employees
More than a year
Apr 02, 2020
Platform
Platform
Pros
I appreciate the abundance of content options and the responsive support team.
Cons
The platform can be unstable at times, with odd glitches during login and common instances where a new user remains logged in as the previous user. This occurs approximately 75% of the time when logging in as a new user. Other issues include system hang-ups, requiring cache clearance or page refresh.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Joel
Building Materials, 101-500 employees
More than a year
Apr 01, 2020
Great Software!
Great Software!
Pros
As both a learner and a moderator, I find this software easy to use with minimal issues.
Cons
It is frustrating that there is no way to remove courses that have been started but not finished. Some courses remain in my unfinished folder despite knowing I would not complete them.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Alizabeth
Mechanical or Industrial Engineering, 500+ employees
More than a year
Mar 01, 2020
Biz-library
Biz-library
Pros
I always receive awesome support from the Biz team and they are even willing to customize content for us.
Cons
There is a lot of content options available, and honestly, it is a delightful challenge to have.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Automotive, 500+ employees
More than a year
Aug 06, 2019
New to Biz Library
New to Biz Library
Pros
We have been using the software for approximately 7 months and are still discovering its myriad features. It is quite user-friendly and intuitive.
Cons
The reporting feature requires some adjustments for personalized customization.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Shirley
Luxury Goods & Jewelry, 500+ employees
Less than a year
Aug 05, 2019
Bizlibrary in manufacturing
Bizlibrary in manufacturing
Pros
The videos include numerous examples from blue-collar industries.
Cons
I wish there were more diverse classroom settings offered.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sherry
Maritime, 500+ employees
Less than a year
Aug 04, 2019
Gets results
Gets results
Pros
From both an administrator and user standpoint, the platform's ease of use and vast content variety perfectly align with our L&D needs.
Cons
It is challenging to find something I don't like, but if I have to, it is the times when my ideas or concerns are deemed "not on the roadmap." However, most of my ideas are embraced, with about 80% being implemented, while the remaining 20% are not prioritized.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Victoria
Utilities, 101-500 employees
More than a year
Aug 03, 2019
Biz Library LMS Fan
Biz Library LMS Fan
Pros
The Client Success Managers go above and beyond to ensure the software meets our organization's needs, and BizLibrary continually evolves to meet client demands.
Cons
Moving deactivated learners from teams and making them inactive could be made easier.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Hospitality, 500+ employees
More than a year
Aug 01, 2019
Great Software for team and Company Wide Training
Great Software for team and Company Wide Training
Pros
Our HR Dept. easily integrates learning assignments and tips for everyone to access, making the software a breeze to use.
Cons
Figuring out the ins and outs of the site can be a bit puzzling initially, but once you grasp it, navigation becomes effortless.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Christopher
Machinery, 500+ employees
More than a year
Jul 08, 2019
No better platform for creating and managing a learning platform for Sales training.
No better platform for creating and managing a learning platform for Sales training.
Pros
I can create and track meaningful training for employees in both sales and customer service.
Cons
Setting up was a tad challenging at first, but once we got past the learning curve, it ran flawlessly.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
May 13, 2019
Lower cost content provider that's not ready for enterprise or corporate levels.
Lower cost content provider that's not ready for enterprise or corporate levels.
Pros
It is more affordable than most options out there and offers a wealth of content.
Cons
As an admin at our company, I have firsthand experienced the inadequacies of the LMS tools. The interface is unintuitive, overly complex, and fails to provide necessary information efficiently.
Ease of use
2
Value for money
2
Customer Support
1
Functionality
1
Chris
Automotive, 101-500 employees
More than a year
Feb 15, 2019
BizLibrary - Content for Training
BizLibrary - Content for Training
Pros
Their selection of content, both from their own designers and third-party sources, is fantastic. Courses are appropriately sized and timed, and the user interface is excellent.
Cons
I can't complain much; a wider content selection would be fantastic, though it is impossible to cater to everyone perfectly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Jan 27, 2019
Big Value for small Training Team using Microlearning
Big Value for small Training Team using Microlearning
Pros
The library is massive and addresses numerous training needs. Finding and using videos and tools is a breeze, which is particularly beneficial in our evolving learning environment. Both managers and employees find it easy to apply for in-person and group training sessions.
Cons
Some video collections are not globally suitable, requiring extra vetting from our team. However, we quickly identified preferred options. The regular retirement of courses poses challenges for incorporating them into long-term programs.
Ease of use
8
Value for money
10
Customer Support
4
Functionality
4
James
Transportation/Trucking/Railroad, 500+ employees
More than a year
Jan 16, 2019
Fantastic !!!
Fantastic !!!
Pros
BizzLibrary has dramatically increased our office efficiency since we started using it.
Cons
My experience with BizzLibrary has been overwhelmingly positive. Despite not being tech-savvy, it took me about a day to get the hang of it, while most of my colleagues mastered it within two hours.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony
Media Production, 11-50 employees
More than a year
Dec 02, 2018
One of the best softwares around
One of the best softwares around
Pros
it stands out as the premier training resource. I particularly appreciate its compatibility with mobile devices.
Cons
I love a feature for surveying employees within the service. If it exists, I have not discovered how to utilize it yet. Overall, it is a fantastic product.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than 6 months
Dec 01, 2018
Biz Library - Web Based Learning
Biz Library - Web Based Learning
Pros
I appreciate that Biz Library offers easily accessible web-based learning. The content is both informative and applicable.
Cons
Sometimes, searching for content can feel overwhelming.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
Nov 14, 2018
Best training offerings
Best training offerings
Pros
They offer the best variety of video/webinar training relevant to my work, featuring great presenters and topics that help me maintain my certifications.
Cons
I appreciate the offerings and the email notifications about new training opportunities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Mechanical or Industrial Engineering, 101-500 employees
More than a year
Sep 23, 2018
Tons of learning sources available for you to learn in business world
Tons of learning sources available for you to learn in business world
Pros
There's a plethora of video and e-book resources available across various categories such as IT, HR, and Business.
Cons
Finding the appropriate course level, beginner, intermediate, or advanced can be a challenge.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sue
Electrical/Electronic Manufacturing, 500+ employees
Less than a year
Sep 21, 2018
Great Library and User Interface
Great Library and User Interface
Pros
The course library is extensive, offering everything from quick, bite-size courses to comprehensive online courses. Finding and downloading content for our LMS is a breeze.
Cons
Not all courses are available in SCORM, and AICC compatibility is not as seamless, impacting integration with our LMS.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
Sep 18, 2018
Great option for online training
Great option for online training
Pros
The range of options is impressive, from short, to-the-point micro-learning to longer, more in-depth courses. Its mobile support is especially valuable for field personnel.
Cons
The only drawback for my organization is its web-based nature. Having micro-learning available for downtime in the field would be beneficial, but connectivity issues due to remote locations are inevitable given our line of work.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Not Specified, 500+ employees
More than a year
Sep 17, 2018
Review
Review
Pros
Let me emphasize that BizLibrary has nothing but pros; it offers excellent training courses that I strongly recommend to anyone.
Cons
Honestly, I can not find any cons; it is a fantastic software that is easy to learn.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marisa
Not Specified, 1-10 employees
Free Trial
Aug 13, 2018
Great Content
Great Content
Pros
The content is highly relevant for today's world, with videos providing insightful information without becoming dull. The presenters are fantastic.
Cons
I enjoy most aspects of the videos. Occasionally, some can be dull, but that is more due to the subject matter than production quality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
Jul 25, 2018
This is a great software offering a large amount of training opportunities to our staff
This is a great software offering a large amount of training opportunities to our staff
Pros
We have a dedicated account rep who genuinely cares about maximizing the value of their services for us. The ability to set up workflows and assign training videos to staff members, making them mandatory with set deadlines, is a huge plus. We've integrated a video series into our new manager training program and received positive feedback.
Cons
We had a manager inquire about uploading our own training videos under our employer account for staff review, a feature not currently available but would be a valuable addition.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Publishing, 101-500 employees
More than a year
Apr 09, 2018
Many changes, all for the better.
Many changes, all for the better.
Pros
The quantity of training courses is immense and continually expanding. The platform aims to seamlessly integrate training into a company's culture while ensuring regulatory compliance. The online chat support is user-friendly and offers quick, spot-on assistance. Quick tutorial videos, especially for software like MS Excel, cater well to medium to advanced users, providing specific solutions without the need to navigate through lengthy sessions.
Cons
The platform underwent changes two years ago, leading to confusion among admin users as old features persisted alongside new ones. Support expectations for extensive system exploration are unrealistic for busy users relying on third-party vendors. Pricing increases prompted renegotiation for truncated services.
Ease of use
5
Value for money
8
Customer Support
8
Functionality
8
Susan
Mechanical or Industrial Engineering, 11-50 employees
More than a year
Jan 11, 2018
Great content, LMS needs a little work
Great content, LMS needs a little work
Pros
The content is outstanding, with over 7,000 courses covering a wide range of topics. Adding and tracking courses through the LMS is effortless.
Cons
Some LMS features are not fully functional yet, like setting course recurrences or registering for instructor-led training. Nevertheless, it is a solid system overall.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Nicole
Electrical/Electronic Manufacturing, 500+ employees
More than a year
Dec 15, 2017
Filters
Fantastic LMS Option
Fantastic LMS Option
Pros
I love having such a wide range of videos to choose from for our team. It is the best for our mandatory safety sessions and there is always something entertaining thrown in too, which makes the process much smoother.
Cons
I am still trying to wrap my head around the whole teams, groups, etc., specifications.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Laura
Environmental Services, 101-500 employees
More than a year
May 01, 2023
Long Time Content Subscriber
Long Time Content Subscriber
Pros
The course selection is top-notch and the Concierge service from BizLibrary makes finding materials a breeze for any training initiatives we have.
Cons
If there is one drawback, it is that in their efforts to keep materials updated. We've had key training lessons that we tie into our programs discontinued without new options, leading us to rewrite our programs.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Robert
Financial Services, 500+ employees
More than a year
Mar 03, 2023
Great Resource
Great Resource
Pros
The resources here are endless, and they keep adding more, almost daily!
Cons
So far, I have not come across any cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Alana
Logistics and Supply Chain, 11-50 employees
Less than 6 months
Mar 01, 2023
Unimpressed
Unimpressed
Pros
Opting for this cost-effective solution gave us access to a rich library of courses, which was perfect for launching our new Learning Management System.
Cons
We had to meticulously review every course in the library to ensure they were professionally appropriate. Some courses contained unprofessional language, inappropriate examples, or even rude gestures. Additionally, some course content seemed outdated or very old.
Ease of use
7
Value for money
5
Customer Support
5
Functionality
5
Danielle
Insurance, 500+ employees
More than a year
Nov 06, 2022
Large Content Library and Easy to Use
Large Content Library and Easy to Use
Pros
I find it beneficial that most content includes quizzes with score requirements.
Cons
We need more trainings tailored for the Logistics/Transportation industry.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Lauren
Logistics and Supply Chain, 500+ employees
Less than 6 months
Oct 27, 2022
Product Overview
Product Overview
Pros
The product's ease of use and the diverse range of courses make it a winner for us.
Cons
It is quite time-consuming to continually click 'next' to see additional names. Having a 'see all' option would make it easier.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Jennifer
Mining & Metals, 500+ employees
More than a year
Oct 16, 2022
Great on-demand learning courses
Great on-demand learning courses
Pros
I prefer the expert-led content with real people over cartoons for our training.
Cons
Right now, I can not think of any negatives. The implication and launch went smoothly.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Lauren
Construction, 500+ employees
Less than 6 months
Oct 15, 2022
Customer Focus - The Differentiator
Customer Focus - The Differentiator
Pros
Our selection committee and I were impressed by the range of course modalities that cater to different generations and learning styles. The consistent media player and the post-implementation support further convinced us to go with BizLibrary.
Cons
I sometimes feel overwhelmed by the abundance of content available, making it challenging to choose between competing courses covering similar topics.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Consumer Goods, 500+ employees
Less than a year
Oct 13, 2022
Amazing LMS, Above-and-Beyond Customer Service
Amazing LMS, Above-and-Beyond Customer Service
Pros
It simplifies assigning and tracking learning initiatives, compliance training, and professional development. Plus, their library keeps growing, and having our own branded learning portal is a slick feature.
Cons
While some features require an additional package and cost more, the BizLibrary Team can potentially develop 'nice to have' features in the future.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Genevieve
Retail, 500+ employees
Less than 6 months
Oct 08, 2022
BizLibrary
BizLibrary
Pros
The user-friendly interface and the mix of canned and custom content are big pluses for us.
Cons
Sometimes, certain features can be a bit inconsistent or challenging to manage, especially when it comes to setting up learning initiatives to automatically renew or assign upon expiration.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Katie
Logistics and Supply Chain, 101-500 employees
More than a year
Oct 05, 2022
BizLibrary has been an asset to our organization
BizLibrary has been an asset to our organization
Pros
I really like the availability of video learning, especially the shorter formats that suit our busy schedules.
Cons
Getting our internal admins to fully utilize it was probably the most challenging aspect, but we're improving every year.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Carolyn
Higher Education, 500+ employees
More than a year
Oct 04, 2022
Software Review
Software Review
Pros
The ability to export content seamlessly to an external LMS is invaluable for us. The course catalogs are easy to navigate, and the promotional support helps engage users. Plus, the new playbooks and paths are fantastic additions.
Cons
The inability to modify or remove tests is a concern. Some tests are overly detailed and difficult, while our goal is to maintain user engagement with optional training through a high-level understanding.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bridget
Insurance, 500+ employees
More than a year
Oct 02, 2022
Affordable, yet powerful LMS with great content
Affordable, yet powerful LMS with great content
Pros
We have been with BizLibrary for over 14 years, and what keeps us hooked is their continuous improvement in user experience and the quality of content. Uploading custom content and tracking user progress is a breeze with their LMS.
Cons
Reporting and some administrative features have their strengths, but some aspects are not as intuitive as expected.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Sara
Staffing and Recruiting, 101-500 employees
More than a year
Jul 01, 2022
Relevant Content delivered seamlessly for today's learners
Relevant Content delivered seamlessly for today's learners
Pros
Putting together curated content and tracking completions has never been easier. I especially love the branded content and how BizLibrary keeps upgrading with relevant content and robust administration features.
Cons
From our perspective, the only improvement needed is integration with our HRIS system. While we haven't explored this option, having all employee self-service functions in one place would be beneficial, although it is not a deal-breaker.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sara
Consumer Services, 101-500 employees
More than a year
Jan 17, 2022
BizLibrary is a great place to start for LMS content
BizLibrary is a great place to start for LMS content
Pros
The wide course selection, affordable pricing, and the flexibility of their representatives in meeting our unique needs are what sold us.
Cons
Some courses appear outdated, lacking a consistent look and feel. Also, while reviewing courses, I found a couple that were inappropriate for our somewhat conservative culture.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Craig
Insurance, 500+ employees
More than a year
Jan 14, 2022
Engaging Your Employees through Development
Engaging Your Employees through Development
Pros
It empowers employees in various ways and has transformed our approach to training. The ability to customize learning paths based on competencies is a game-changer, and the gradual rollout of courses ensures effective learning.
Cons
I wish the library contained more topics focusing on our specific industry, such as the mortgage industry.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jena
Financial Services, 500+ employees
More than a year
Jul 18, 2021
BizLibrary Content Provider Review
BizLibrary Content Provider Review
Pros
Finding content either through search or requesting it via the content concierge is a breeze.
Cons
the content can be outdated, but the feedback process is effective, and they strive to provide updated courses.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Paige
Real Estate, 500+ employees
More than a year
Jun 23, 2021
BizLibrary is a great ROI and a must have!!
BizLibrary is a great ROI and a must have!!
Pros
The overall ease of use and course administration, coupled with the guidance from BizLibrary's subject matter experts, make our program smooth sailing.
Cons
Although the reporting options are excellent, I feel they could be more customizable. While many users find the reports useful, I wish there was more flexibility to create ad hoc queries to tailor KPIs to our organization's needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Automotive, 500+ employees
More than a year
Jun 21, 2021
Well worth the cost!
Well worth the cost!
Pros
BizLibrary's software streamlines training administration and allows learners to tailor their learning paths, which is invaluable for us.
Cons
the multitude of functions and ways to use them can be overwhelming, but once you invest time in learning the system, it becomes impressive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Talyn
Machinery, 500+ employees
Jun 13, 2021
Depends on the Biz
Depends on the Biz
Pros
The LMS provided by BizLibrary is user-friendly, and the tracking/reporting features are excellent for monitoring progress.
Cons
I'd like to see more learning options tailored to specific industry topics, as there are plenty of excellent general trainings.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brandee
Libraries, 101-500 employees
Apr 25, 2021
Extremely Customer Focused
Extremely Customer Focused
Pros
it has been a reliable partner, and we are excited about our future collaboration. Transitioning to their direct platform is expected to enhance our learners' experience, and their customer-focused approach has been commendable.
Cons
The certification support feels somewhat limited. I believe there's room for improvement, particularly in offering a more comprehensive curriculum for certification journeys rather than just aligning courses to a curriculum.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Heather
Building Materials, 500+ employees
More than a year
Sep 11, 2020
Engaging, Unstuffy, Fun Video Learning
Engaging, Unstuffy, Fun Video Learning
Pros
our curated content felt cold and impersonal, but BizLibrary's content strikes the right balance with a more relaxed and relatable tone.
Cons
Some videos feature the speaker standing off to the side of a PowerPoint slide or green screen, which looks poorly executed, and the lecture style doesn't resonate well with our users.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Cheryl
Hospital & Health Care, 500+ employees
Less than a year
Sep 09, 2020
Fantastic Company Providing a Fantastic Product
Fantastic Company Providing a Fantastic Product
Pros
This software is incredibly user-friendly for both administrators and users, and with the assistance of the BizLibrary Onboarding Team, implementation was a breeze.
Cons
Uploading videos through Paycom's Learning Interface can be time-consuming, especially for multi-lesson courses. However, this is more of a Paycom issue than a BizLibrary problem.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mason
Banking, 101-500 employees
Less than 6 months
May 19, 2020
Clunky Admin Experience
Clunky Admin Experience
Pros
The rating system within the LMS and the responsive support team are highlights for me. Plus, the interface is visually pleasing.
Cons
Content quality varies from video to video, requiring thorough vetting also the administrative interface is clunky, with multiple page reloads/clicks to access important settings, display bugs, and confusing terminology that does not match conventions of other systems, leading to ambiguity in administrative capabilities.
Ease of use
3
Value for money
10
Customer Support
6
Functionality
6
Megan
Leisure Travel & Tourism, 101-500 employees
Less than 6 months
May 15, 2020
Fantastic Course Library and Customer Service
Fantastic Course Library and Customer Service
Pros
BizLibrary's extensive course library caters to everyone in our organization, and their commitment to refreshing content regularly is admirable. The support from my Client Success Manager has been exceptional, fostering a great partnership.
Cons
There is nothing I dislike. Extracting and loading content into our LMS is easy.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Oil & Energy, 101-500 employees
More than a year
Apr 21, 2020
Review
Review
Pros
There's alot of content available for both managers/supervisors and employees, and the registration process has been streamlined with recent updates.
Cons
In certain views, accessing the rest of the roster or employee list requires multiple clicks, which is inconvenient. A one-click expansion option would be preferable.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kory
Higher Education, 500+ employees
More than a year
Apr 02, 2020
Platform
Platform
Pros
I appreciate the abundance of content options and the responsive support team.
Cons
The platform can be unstable at times, with odd glitches during login and common instances where a new user remains logged in as the previous user. This occurs approximately 75% of the time when logging in as a new user. Other issues include system hang-ups, requiring cache clearance or page refresh.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Joel
Building Materials, 101-500 employees
More than a year
Apr 01, 2020
Great Software!
Great Software!
Pros
As both a learner and a moderator, I find this software easy to use with minimal issues.
Cons
It is frustrating that there is no way to remove courses that have been started but not finished. Some courses remain in my unfinished folder despite knowing I would not complete them.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Alizabeth
Mechanical or Industrial Engineering, 500+ employees
More than a year
Mar 01, 2020
Biz-library
Biz-library
Pros
I always receive awesome support from the Biz team and they are even willing to customize content for us.
Cons
There is a lot of content options available, and honestly, it is a delightful challenge to have.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Automotive, 500+ employees
More than a year
Aug 06, 2019
New to Biz Library
New to Biz Library
Pros
We have been using the software for approximately 7 months and are still discovering its myriad features. It is quite user-friendly and intuitive.
Cons
The reporting feature requires some adjustments for personalized customization.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Shirley
Luxury Goods & Jewelry, 500+ employees
Less than a year
Aug 05, 2019
Bizlibrary in manufacturing
Bizlibrary in manufacturing
Pros
The videos include numerous examples from blue-collar industries.
Cons
I wish there were more diverse classroom settings offered.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sherry
Maritime, 500+ employees
Less than a year
Aug 04, 2019
Gets results
Gets results
Pros
From both an administrator and user standpoint, the platform's ease of use and vast content variety perfectly align with our L&D needs.
Cons
It is challenging to find something I don't like, but if I have to, it is the times when my ideas or concerns are deemed "not on the roadmap." However, most of my ideas are embraced, with about 80% being implemented, while the remaining 20% are not prioritized.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Victoria
Utilities, 101-500 employees
More than a year
Aug 03, 2019
Biz Library LMS Fan
Biz Library LMS Fan
Pros
The Client Success Managers go above and beyond to ensure the software meets our organization's needs, and BizLibrary continually evolves to meet client demands.
Cons
Moving deactivated learners from teams and making them inactive could be made easier.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Hospitality, 500+ employees
More than a year
Aug 01, 2019
Great Software for team and Company Wide Training
Great Software for team and Company Wide Training
Pros
Our HR Dept. easily integrates learning assignments and tips for everyone to access, making the software a breeze to use.
Cons
Figuring out the ins and outs of the site can be a bit puzzling initially, but once you grasp it, navigation becomes effortless.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Christopher
Machinery, 500+ employees
More than a year
Jul 08, 2019
No better platform for creating and managing a learning platform for Sales training.
No better platform for creating and managing a learning platform for Sales training.
Pros
I can create and track meaningful training for employees in both sales and customer service.
Cons
Setting up was a tad challenging at first, but once we got past the learning curve, it ran flawlessly.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
May 13, 2019
Lower cost content provider that's not ready for enterprise or corporate levels.
Lower cost content provider that's not ready for enterprise or corporate levels.
Pros
It is more affordable than most options out there and offers a wealth of content.
Cons
As an admin at our company, I have firsthand experienced the inadequacies of the LMS tools. The interface is unintuitive, overly complex, and fails to provide necessary information efficiently.
Ease of use
2
Value for money
2
Customer Support
1
Functionality
1
Chris
Automotive, 101-500 employees
More than a year
Feb 15, 2019
BizLibrary - Content for Training
BizLibrary - Content for Training
Pros
Their selection of content, both from their own designers and third-party sources, is fantastic. Courses are appropriately sized and timed, and the user interface is excellent.
Cons
I can't complain much; a wider content selection would be fantastic, though it is impossible to cater to everyone perfectly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Jan 27, 2019
Big Value for small Training Team using Microlearning
Big Value for small Training Team using Microlearning
Pros
The library is massive and addresses numerous training needs. Finding and using videos and tools is a breeze, which is particularly beneficial in our evolving learning environment. Both managers and employees find it easy to apply for in-person and group training sessions.
Cons
Some video collections are not globally suitable, requiring extra vetting from our team. However, we quickly identified preferred options. The regular retirement of courses poses challenges for incorporating them into long-term programs.
Ease of use
8
Value for money
10
Customer Support
4
Functionality
4
James
Transportation/Trucking/Railroad, 500+ employees
More than a year
Jan 16, 2019
Fantastic !!!
Fantastic !!!
Pros
BizzLibrary has dramatically increased our office efficiency since we started using it.
Cons
My experience with BizzLibrary has been overwhelmingly positive. Despite not being tech-savvy, it took me about a day to get the hang of it, while most of my colleagues mastered it within two hours.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony
Media Production, 11-50 employees
More than a year
Dec 02, 2018
One of the best softwares around
One of the best softwares around
Pros
it stands out as the premier training resource. I particularly appreciate its compatibility with mobile devices.
Cons
I love a feature for surveying employees within the service. If it exists, I have not discovered how to utilize it yet. Overall, it is a fantastic product.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than 6 months
Dec 01, 2018
Biz Library - Web Based Learning
Biz Library - Web Based Learning
Pros
I appreciate that Biz Library offers easily accessible web-based learning. The content is both informative and applicable.
Cons
Sometimes, searching for content can feel overwhelming.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
Nov 14, 2018
Best training offerings
Best training offerings
Pros
They offer the best variety of video/webinar training relevant to my work, featuring great presenters and topics that help me maintain my certifications.
Cons
I appreciate the offerings and the email notifications about new training opportunities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Mechanical or Industrial Engineering, 101-500 employees
More than a year
Sep 23, 2018
Tons of learning sources available for you to learn in business world
Tons of learning sources available for you to learn in business world
Pros
There's a plethora of video and e-book resources available across various categories such as IT, HR, and Business.
Cons
Finding the appropriate course level, beginner, intermediate, or advanced can be a challenge.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sue
Electrical/Electronic Manufacturing, 500+ employees
Less than a year
Sep 21, 2018
Great Library and User Interface
Great Library and User Interface
Pros
The course library is extensive, offering everything from quick, bite-size courses to comprehensive online courses. Finding and downloading content for our LMS is a breeze.
Cons
Not all courses are available in SCORM, and AICC compatibility is not as seamless, impacting integration with our LMS.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
Sep 18, 2018
Great option for online training
Great option for online training
Pros
The range of options is impressive, from short, to-the-point micro-learning to longer, more in-depth courses. Its mobile support is especially valuable for field personnel.
Cons
The only drawback for my organization is its web-based nature. Having micro-learning available for downtime in the field would be beneficial, but connectivity issues due to remote locations are inevitable given our line of work.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Not Specified, 500+ employees
More than a year
Sep 17, 2018
Review
Review
Pros
Let me emphasize that BizLibrary has nothing but pros; it offers excellent training courses that I strongly recommend to anyone.
Cons
Honestly, I can not find any cons; it is a fantastic software that is easy to learn.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marisa
Not Specified, 1-10 employees
Free Trial
Aug 13, 2018
Great Content
Great Content
Pros
The content is highly relevant for today's world, with videos providing insightful information without becoming dull. The presenters are fantastic.
Cons
I enjoy most aspects of the videos. Occasionally, some can be dull, but that is more due to the subject matter than production quality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
Jul 25, 2018
This is a great software offering a large amount of training opportunities to our staff
This is a great software offering a large amount of training opportunities to our staff
Pros
We have a dedicated account rep who genuinely cares about maximizing the value of their services for us. The ability to set up workflows and assign training videos to staff members, making them mandatory with set deadlines, is a huge plus. We've integrated a video series into our new manager training program and received positive feedback.
Cons
We had a manager inquire about uploading our own training videos under our employer account for staff review, a feature not currently available but would be a valuable addition.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Publishing, 101-500 employees
More than a year
Apr 09, 2018
Many changes, all for the better.
Many changes, all for the better.
Pros
The quantity of training courses is immense and continually expanding. The platform aims to seamlessly integrate training into a company's culture while ensuring regulatory compliance. The online chat support is user-friendly and offers quick, spot-on assistance. Quick tutorial videos, especially for software like MS Excel, cater well to medium to advanced users, providing specific solutions without the need to navigate through lengthy sessions.
Cons
The platform underwent changes two years ago, leading to confusion among admin users as old features persisted alongside new ones. Support expectations for extensive system exploration are unrealistic for busy users relying on third-party vendors. Pricing increases prompted renegotiation for truncated services.
Ease of use
5
Value for money
8
Customer Support
8
Functionality
8
Susan
Mechanical or Industrial Engineering, 11-50 employees
More than a year
Jan 11, 2018
Great content, LMS needs a little work
Great content, LMS needs a little work
Pros
The content is outstanding, with over 7,000 courses covering a wide range of topics. Adding and tracking courses through the LMS is effortless.
Cons
Some LMS features are not fully functional yet, like setting course recurrences or registering for instructor-led training. Nevertheless, it is a solid system overall.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Nicole
Electrical/Electronic Manufacturing, 500+ employees
More than a year
Dec 15, 2017