Overall Rating

4.4

149 Reviews

Rating Distribution

5

star

(81)

4

star

(52)

3

star

(8)

2

star

(6)

1

star

(2)

Satisfaction Score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

filter

Filters

Docebo for Credible Document Asistance
Pros

I find that Docebo offers a welcoming environment for managing information and ensuring data compliance.

Cons

I find Docebo to be impartial and prompt in crafting a sturdy data solution.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Magdalena

Entertainment, 101-500 employees

More than a year

Apr 23, 2024

Excellent choice for small organisation
Pros

Besides the typical LMS features, there are additional exciting functionalities that truly set Docebo apart. Incorporating observation checklists for practical application within courses adds immense value. Setting up and utilizing gamification is a breeze, with rewards available for various activities, along with engaging features like contests and leaderboards.

Cons

There have been minimal issues. Utilizing the platform along with its content bundle, I did not anticipate the need to individually import each piece of content and then place it into a course shell for user access.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

H

Public Policy, 101-500 employees

Less than 6 months

Apr 13, 2024

Docebo is the way to go!
Pros

The ease of navigation benefits both learners and administrators alike. Accessing personal activity requires just a few clicks, simplifying the learning process.

Cons

I feel the reporting feature is overly simplistic. I wish to generate more comprehensive reports.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Wendi

Architecture & Planning, 500+ employees

More than a year

Mar 25, 2024

Review Docebo Platform
Pros

With alot of features and integrations, the Docebo Suite stands out as a fully cloud-based solution. Its mobile-friendly options, such as Custom APP, cater well to users' needs.

Cons

In my opinion, the licensing model could use some enhancements.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Nicola

Machinery, 500+ employees

More than a year

Mar 15, 2024

Intuitive LMS
Pros

Docebo's simplicity complements its wide range of functions, making it an ideal choice.

Cons

The IT help desk service could be more prompt in addressing issues as they arise.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Wioleta

Automotive, 500+ employees

More than a year

Mar 11, 2024

A fantastic LMS you can customize to your needs
Pros

Setting up Docebo is straightforward, and the exceptional service provided allows for seamless customization to suit organizational needs.

Cons

The timeframe for developing new areas or add-ons can be lengthy.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Chloe

Legal Services, 500+ employees

More than a year

Mar 09, 2024

Docebo is the Best!
Pros

Docebo stands out as an advanced and very intuitive LMS.

Cons

While the reporting features have potential, there's anticipation for a new release in March to provide additional support.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Ashley

Retail, 500+ employees

More than a year

Feb 21, 2024

Effective Platform for LMS!
Pros

My experience with Docebo has been fantastic! The platform seamlessly integrates with our organization's branding and offers wide reporting options. The Docebo team is incredibly pleasant to work with, and the platform's intuitiveness garners compliments.

Cons

Regarding content creation in courses and notifications, the basic HTML page presents significant challenges. The viewing experience lacks the modern aesthetic offered by other third-party tools. Notification customization options are limited, and there's no option to preview or experiment with them.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Heather

Information Technology and Services, 500+ employees

More than a year

Feb 19, 2024

Good platform for learning platform
Pros

it excels in providing diverse learning tools and resources. The ability to customize learning paths has revolutionized our training process, making progress tracking and engagement monitoring effortless.

Cons

Integrating Docebo with other tools has posed challenges, leading to workflow inefficiencies and necessitating workarounds.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

Timo

Marketing and Advertising, 1-10 employees

Less than a year

Feb 02, 2024

Cheap, fast, yet great
Pros

The implementation, ease of use, and customizability of Docebo are commendable.

Cons

Some configurations during implementation, such as groups, channels, and menus, can be confusing.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Radek

Automotive, 500+ employees

More than a year

Feb 01, 2024

Overall viewpoint
Pros

The platform's user-friendliness extends to storing trainings, simplifying the overall experience.

Cons

Certain functions require learners to search more extensively than necessary for training materials. Automated reporting is not as robust as desired.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

Kelly

Hospital & Health Care, 101-500 employees

More than a year

Feb 01, 2024

Why I like Docebo Learn
Pros

Their platform is scalable and regularly updated to maintain a fresh learner experience. The exemplary customer service, including a readily available chat and knowledge library, adds immense value.

Cons

Setting up the system involves numerous steps, and the number of clicks required for certain tasks can be frustrating.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Misty Lyn

Non-Profit Organization Management, 500+ employees

More than a year

Feb 01, 2024

Ben Dawson's Docebo review
Pros

Docebo's gamification features, learning plans, and overall ease of use contribute to its effectiveness in managing engagement and branding.

Cons

The certificate template is lacking, and the process of setting up power users could be simplified.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Ben

Industrial Automation, 500+ employees

Less than a year

Jan 16, 2024

Easy user access, an LMS we appreciate!
Pros

I appreciate Docebo's network of tools and resources tailored to support learning within our company.

Cons

Some aspects of navigation within Docebo are not efficient, and I wish to be able to quickly access desired features.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Sydney

Automotive, 500+ employees

More than a year

Jan 15, 2024

Review of Kickoff Meeting & Docebo
Pros

The support provided by Docebo is unparalleled.

Cons

As I am relatively new to the role, I don't currently have any dislikes to report.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Whitney

Automotive, 500+ employees

Less than 6 months

Jan 13, 2024

Very flexibe platform with places to improve
Pros

It simplifies daily operations with its customizable and automated processes, bolstered by robust tools like the central repository and user management.

Cons

Surveys and reports could be enhanced to ensure all data translates into valuable insights for data-driven decision-making. Customization options for "My Activity" would be beneficial for our use case.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Matias

Education Management, 101-500 employees

More than a year

Jan 08, 2024

Review of Docebo
Pros

The implementation team and support staff at Docebo have been exceptional in their assistance and demeanor.

Cons

The options for customizing the sign-in page as a basic administrator are limited. Achieving a visually appealing appearance may require outsourcing.

Ease of use

6

Value for money

6

Customer Support

10

Functionality

6

Victoria

Health, Wellness and Fitness, 101-500 employees

Less than a year

Jan 06, 2024

Happy Docebo User
Pros

Setting up and customizing content in Docebo is effortless and adaptable.

Cons

I would appreciate more examples demonstrating the best use cases for the platform's numerous features.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anne

Utilities, 500+ employees

Less than a year

Jan 05, 2024

Director of Training
Pros

Docebo's ease of use and comprehensive functionality, including customizable reporting, streamline information dissemination.

Cons

Due to our large workforce of over 2500 employees, setting up the platform took considerable time, particularly as it was integrated with our payroll system.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Patrick

Retail, 500+ employees

More than a year

Jan 04, 2024

Great platform and service
Pros

Our integration with Docebo was seamless, including features like Single Sign-On (SSO). The platform's exceptional user experience and interface offer intuitive navigation, complemented by commendable support during the initial phase.

Cons

One area where Docebo could improve is the webinar registration process, which is not as straightforward as clicking a link as with other platforms like Teams or Zoom. Additionally, tracking offline training and capturing related data could be enhanced.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Davide

Apparel & Fashion, 500+ employees

More than a year

Jan 03, 2024

Lots of features, good value for your money
Pros

it boasts numerous features like gamification, ILTs, and learning plans, with extensive customization options and great API capabilities.

Cons

Several features have not received updates for a significant period, and certain pages cannot be customized. While customer service is responsive, there have been instances where their responses were inaccurate, requiring validation before acknowledgment.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Adam

Information Technology and Services, 500+ employees

More than a year

Dec 27, 2023

Docebo as LMS
Pros

Docebo's features like scheduled reports, groups, and notifications streamline administrative tasks, supported by integration options like Workday.

Cons

Some responses from the Helpdesk are inaccurate.The built-in dashboards lack customization options and are not very useful for our organization, necessitating the creation of our own.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

Jeremiah Mari

E-Learning, 500+ employees

More than a year

Nov 25, 2023

Intuitive, flexible and constantly improving
Pros

their end-user ease of use, coupled with customizable pages and excellent support, makes it a standout choice. Regular updates based on customer feedback further enhance its appeal.

Cons

The onboarding process, spanning several weeks, could be more condensed for greater efficiency. Some valuable data features are only accessible through an additional paid product.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Christopher

Building Materials, 500+ employees

More than a year

Nov 23, 2023

Docebo is the way to go!
Pros

Compared to other LMSs I've used, Docebo is remarkably user-friendly, making training new team members a breeze.

Cons

The checklist feature needs improvement in terms of reporting and scheduling capabilities.

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

Michele

Renewables & Environment, 500+ employees

More than a year

Nov 21, 2023

Docebo aligns with our requirements, budget, and offers a seamless learning experience for both learners and facilitators
Pros

The onboarding process with Docebo was thorough, saving time with reusable learning plans and offering excellent support. Customizable dashboards enhance accessibility for both learners and facilitators.

Cons

The handling of learner notifications could be improved. While all necessary components are available, the option to create specific folders for organizing notifications would enhance user experience.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Nicole

Education Management, 11-50 employees

More than a year

Nov 18, 2023

Super Admin Review of Docebo as an LMS
Pros

While transitioning to Docebo from our previous LMS has been a significant improvement, certain pain points become more noticeable as we delve deeper into its features.

Cons

I find the reporting system lacking in intuitiveness, requiring the compilation of various reports. Additionally, soft deadlines for Learning Plans present challenges.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Melissa

Transportation/Trucking/Railroad, 500+ employees

More than a year

Nov 17, 2023

Great for user segmentation and personalized experiences
Pros

The ability to personalize experiences, customize pages, and user-friendly administration interface make Docebo stand out. The detailed power user visibility and comprehensive support further enhance its appeal.

Cons

The ILT setup could benefit from improvements. Currently, different training materials cannot be assigned to various sessions within the same ILT course, which is suboptimal for controlling access pre/post-event.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Andreea

Financial Services, 101-500 employees

More than a year

Nov 14, 2023

Review for Docebo
Pros

Great customer support compensates for any lacking features in Docebo.

Cons

Data analysis options are limited, particularly at the question level.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

Levy

Information Technology and Services, 500+ employees

More than a year

Nov 13, 2023

The most accessible LMS solution
Pros

Managing users' progress, courses, and content updates on Docebo is a breeze. I love its accessibility for users and how it handles even the most challenging content seamlessly.

Cons

I find the admin menus challenging to navigate. There is a lot to sift through, and I believe they could benefit from some reorganization.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

Not Specified, 500+ employees

More than a year

Nov 11, 2023

Good product with so much more possibilities
Pros

I am blown away by the phenomenal customer service I have received via chat and email. They not only fix the issues but also provide context and training for future problem-solving.

Cons

I have noticed that some features do not behave as expected. For instance, certificates can only be downloaded by power users after the learner has downloaded theirs first. This setup limits HR's autonomy in accessing user data for audit purposes.

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

Alba

Telecommunications, 500+ employees

Less than a year

Nov 09, 2023

Real competitive advantage but waiting on some improvements
Pros

Their API offerings and customization options, coupled with prompt customer service, set it apart in the market.

Cons

It takes time to learn and become comfortable with the tool. Some features appear neglected by the product team, lacking improvement plans. Greater transparency regarding the roadmap and consistency in user experience are needed.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Anonymous

Not Specified, 500+ employees

More than a year

Nov 02, 2023

riview
Pros

I am impressed by Docebo's feature-rich platform.

Cons

The absence of a search field in certain sections is notable.

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

yoko

E-Learning, 11-50 employees

More than a year

Nov 01, 2023

Docebo
Pros

The sense of community, along with the support from Docebo University and our CSM, adds tremendous value to our experience.

Cons

Development progress in Docebo seems slow as they continue to grow.

Ease of use

4

Value for money

4

Customer Support

10

Functionality

4

Kira

Non-Profit Organization Management, 500+ employees

More than a year

Oct 27, 2023

#1 Moonshine Distiller - Docebo Review
Pros

Implementing courses and configuring setups is a breeze. The support team's professionalism and expertise have been invaluable.

Cons

Updating user details post-implementation can be cumbersome due to the clunky import utility and process.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Zachary

Food & Beverages, 500+ employees

Less than 6 months

Oct 21, 2023

Docebo is a good option for LMS
Pros

Docebo's platform is easy to use , it is intuitive and packed with features.

Cons

We have faced challenges with new feature deployments due to insufficient case scenario testing also there is room for improvement in basic LMS features like automated unenrollment and course search/navigation.

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6

Roni

Biotechnology, 500+ employees

More than a year

Oct 19, 2023

Inches away from a perfect platform
Pros

The customization features of Docebo make it easy to tailor the platform according to my needs without worrying about missing any standard features.

Cons

The interface feels inconsistent and sometimes outdated, giving the impression of an ongoing project.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Norbert

Computer Software, 101-500 employees

More than a year

Oct 16, 2023

LMS Admin life is easy with Docebo
Pros

The user interface for both learners and admins is incredibly intuitive. Navigating through the platform is a piece of cake.

Cons

I have encountered a few workflows that require extra clicks, but I am aware they are working on streamlining these processes.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Paige

Financial Services, 101-500 employees

Less than 6 months

Oct 15, 2023

You get out of it what you put into it
Pros

it is an all-in-one platform that covers various features from course repositories to social learning, making it a comprehensive solution.

Cons

Certain limitations, like the inability to retake a course, can be frustrating. Workarounds exist, but they can add complexity.

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

Ellie

Logistics and Supply Chain, 500+ employees

More than a year

Oct 15, 2023

Easy Implementation and Personalization
Pros

The customization options allowed me to tailor the platform to match our existing digital assets seamlessly. Docebo University was instrumental in getting everything set up efficiently.

Cons

So far, I haven't encountered any issues with Docebo.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kris

Education Management, 11-50 employees

Less than 6 months

Oct 13, 2023

Powerful and flexible LMS
Pros

Their content management system is impressive , easy to use, flexible and integrates seamlessly with other features.

Cons

While Docebo offers numerous features, navigating them can be overwhelming. However, the excellent support provided helps mitigate this challenge.

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

Gary

Consumer Electronics, 500+ employees

Less than a year

Oct 08, 2023

overall, really satisfied
Pros

The onboarding process and constant customer support, including the live chat function, make our experience seamless.

Cons

Specific guidance and example use cases would be helpful.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

aynur

Plastics, 500+ employees

Less than a year

Oct 06, 2023

My favorite LMS!
Pros

Organizing users, courses, and reporting is a breeze with Docebo. The platform's configurability and branding options are fantastic.

Cons

Troubleshooting system bugs can be challenging, with unresolved tracking issues for some Marketplace content.

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

Sheri

Construction, 500+ employees

More than a year

Oct 05, 2023

Extended Enterprise capabilities
Pros

Docebo's customization options for learning experiences and training organization are simply amazing.

Cons

Docebo's strengths in customization also make platform administration complex, requiring a high level of specific knowledge.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Edoardo

Professional Training & Coaching, 11-50 employees

More than a year

Oct 04, 2023

Docebo provided the foundation to an exponential growth.
Pros

Ease of use and comprehensive support make Docebo a standout choice for us.

Cons

Overall, Docebo is a great tool, but there are minor issues. For instance, when exporting user profiles, the default setting excludes headers. Also, more integrations with HRIS systems would be beneficial without involving programmers.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Ana

Supermarkets, 500+ employees

More than a year

Oct 03, 2023

Burger King Restaurants Italia S.p.A review
Pros

I really appreciate the ability to upload various materials onto the platform and the effectiveness of gamification in engaging users.

Cons

Reports need enhancement, particularly in consolidating training hours from different course types. Also, certain functionalities, like tracking information for ILT sessions using Teams instead of Zoom, are limited.

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

Valentina

Food & Beverages, 101-500 employees

Less than 6 months

Oct 02, 2023

H&S Review of Docebo
Pros

Docebo offers a plethora of features out of the box. We are excited to explore them further as we continue using the platform with our clients.

Cons

While Docebo boasts amazing features, the reporting functionality needs improvement. The onboarding process could focus more on relevant use cases rather than overwhelming users with unused features.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Paul

Professional Training & Coaching, 500+ employees

More than a year

Oct 02, 2023

Docebo is a robust, yet manageable LMS
Pros

Docebo offers a user-friendly platform that allows for tailored learner experiences.

Cons

While the out-of-the-box reports cover most metrics, the labeling and data organization could be more intuitive. Although the custom report builder offers flexibility, reaching the desired outcome isn't always straightforward.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Jessica

Information Technology and Services, 101-500 employees

More than a year

Oct 01, 2023

Good enterprise grade LMS
Pros

The customer service and onboarding support are top-notch.

Cons

To maximize Docebo's potential, we need to utilize several additional services.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Chris

Education Management, 500+ employees

More than a year

Oct 01, 2023

Docebo Learn. Customisable and constantly growing
Pros

Docebo Learn is an intuitive and customizable LMS. The abundance of plugins and support structures make managing it a breeze.

Cons

Suggestions for enhancement take a long time, if ever, to materialize. The helpdesk's rigid requirements sometimes hinder case resolution.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Graeme

Semiconductors, 500+ employees

More than a year

Oct 01, 2023

Docebo offers the features that we need... and more!
Pros

Their flexibility caters to both our external business needs and internal training requirements seamlessly.

Cons

Inconsistencies exist among similar features, which may not be immediately apparent.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Anonymous

Not Specified, 500+ employees

More than a year

Sep 25, 2023