Overall Rating
4.2
50 Reviews
Rating Distribution
5
(23)
4
(18)
3
(4)
2
(5)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Overall Rating
4.2
50 Reviews
Rating Distribution
5
(23)
4
(18)
3
(4)
2
(5)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Filters
Industry
Provider Size
Time Used
Great education platform
Great education platform
Pros
The convenience of having everything accessible on a single website and dashboard makes this software straightforward and simple to grasp.
Cons
Initially, I struggled with the learning curve, but after spending some time exploring it, it became second nature to me. Just be sure to guide employees through their first experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christian
Hospitality, 500+ employees
Less than a year
Sep 21, 2022
Schoox: a training allrounder.
Schoox: a training allrounder.
Pros
We have been using Schoox for a while now and can say a lot of good things about it so far. The thing we have loved the most about Schoox, despite its plenty of cool features and capabilities like tracking and reporting, is its complexity and capacity to expand along with our business. It can be made as small or large as we like. Additionally, it interacts with HotSchedules, which for us was a major factor that had us sold from the get go. We have heard others complain about their customer service, but for us, they have always pulled through.
Cons
When we first started using this system, it lacked the business functionality we needed, like the ability to merge users, mark courses as completed, and import users on a regular basis. But as we went along, they sorted out these issues. Its fantastic that they have solved them and that they keep adding new features. Additionally, this software should have a polling or survey feature. It is at best simplistic, and it would be nice if it offered a free-text or open response option. Finding the right courses can be a little difficult at times. I wish updating some of our SCORM/interactive material was simpler.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Daniel M.
Food and drinks, 51-200 employees employees
Sep 14, 2022
Managers can launch fresh new courses using a drag-and-drop dashboard.
Managers can launch fresh new courses using a drag-and-drop dashboard.
Pros
There are several aspects of the Schoox system that I have come to really enjoy. The user interface is very functional and simple. Our users like the fact that it is a simple system to use. The majority of activities are rather easy to do. It is also simple to revise content! You can successfully set up the system as long as you have a clear idea of your organizations hierarchy and content arrangement. With this software, you can also easily get insights into the skill sets of your staff. It offers recommendations for thorough, specialized learning, which we really love.
Cons
Support is really our worst enemy with this one. I was told that a previous coworker had added me to our company beforehand, but I continue to get error messages when trying to access my account. Ive been unable to use the system for some time now, and none of my support channels have been able to offer me any urgent assistance. Being unable to access the system is obviously a huge concern for me, as the organizations training manager and a super admin in the system. Despite having a decent user interface, administrative duties are at best inconsistent. I dislike having to rely on the Schoox staff to make repairs.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Henry G.
Training Manager, 11-50 Employees employees
Sep 14, 2022
Easy to use
Easy to use
Pros
I appreciate how effortless it is to utilize and navigate, making it effortless to locate what I'm seeking.
Cons
Occasionally, it can be a bit perplexing to locate the appropriate courses.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mikayla
Food & Beverages, 500+ employees
More than a year
Sep 02, 2022
It offers cutting-edge technology that enables you to create a seamless experience.
It offers cutting-edge technology that enables you to create a seamless experience.
Pros
Schoox is a training technology that changes the game entirely. Anyone working in the food and beverage, hotel, or family entertainment industry is missing out on a lot without this software in their life. I personally love the numerous features and the ongoing addition of new ones. Another thing to love is their customer service, which is just excellent. Whenever I have come across any issues, they have always been on point in getting me the help I needed. They have pretty seamless software that allows us to get everything done exactly how we want it.
Cons
Just a couple of things to note about the cons. I was given the duty of starting up the training program when we made the decision to formalize it. I had trouble using Schoox because I am by no means a learning and development manager. We experimented with TalentLMS, which I found to be a bit harder than Schoox, but much easier for beginners. However, in the end, we ultimately decided to go with Schoox since we knew we would eventually need to recruit an L&D Manager who would be more adept at using it than I was, which we did.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Verified User
Entertainment, 1–10 employees employees
Aug 25, 2022
Schoox is the best
Schoox is the best
Pros
The ease of use, smooth implementation, and exceptional customer support make it a fantastic experience!
Cons
I honestly can't think of anything. We absolutely adore Schoox.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Theresa
Hospitality, 500+ employees
More than a year
Aug 01, 2022
Too expensive for what you get
Too expensive for what you get
Pros
Implementing and integrating it into SharePoint was a breeze due to its user-friendly nature.
Cons
Considering the cost, the software was challenging to utilize and necessitated authoring software.
Ease of use
6
Value for money
4
Customer Support
4
Functionality
6
Paul
Computer Software, 101-500 employees
More than a year
May 01, 2022
Experience with Schoox
Experience with Schoox
Pros
The tool offers numerous additional features and strives to be innovative.
Cons
There was absolutely no support available when assistance was needed. The integration with Hotschedules was extremely glitchy and inaccurate. We consistently encountered functionality issues, and there were frequent system outages.
Ease of use
3
Value for money
3
Customer Support
2
Functionality
7
Sarah
Food & Beverages, 500+ employees
More than a year
May 01, 2022
Really helps to learn management system
Really helps to learn management system
Pros
It's user-friendly and extremely helpful for managing business charts and information.
Cons
The only thing I'm not fond of is the limited popularity of the product.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Robson
Architecture & Planning, 1-10 employees
Jul 06, 2021
Great company
Great company
Pros
As someone who frequently utilizes it, I highly recommend this company. They have a stellar reputation, especially for distance learning.
Cons
I'm not fond of the slower upload speed.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Marissa
Architecture & Planning, 11-50 employees
Less than 6 months
Jul 03, 2021
I use this weekly for networking and my business
I use this weekly for networking and my business
Pros
The dashboard's functionality keeps improving, and the learning tracking efficiently manages completed courses. The ability to download documents is also a valuable feature.
Cons
The search function doesn't appear to be as efficient as it should be. It could be due to the organization I'm associated with, but improving this aspect would make me appreciate the product even more.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Todd
Marketing and Advertising, 1-10 employees
More than a year
Jan 04, 2021
Good product for learning and teaching employees!
Good product for learning and teaching employees!
Pros
The system offers access to a wide range of courses, including PDFs, videos, quizzes, and printable certificates.
Cons
I can't really say there's anything I dislike about it. Some of the phrasing on the quizzes can be challenging, but I believe that's a user error.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brie
Health, Wellness and Fitness, 500+ employees
More than a year
Nov 05, 2020
The best by far!
The best by far!
Pros
Schoox is a game-changer for training purposes. Its seamless integration with Aloha and HotSchedules makes it a must-have for those in the F&B, hospitality, or family entertainment industries. The abundance of features, along with regular updates, makes it intuitive for end-users. As an administrator, I find the system relatively easy to master, and the customer support is exceptional whenever I encounter any issues.
Cons
There are very few drawbacks. I wish some of the settings had clearer definitions.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 500+ employees
More than a year
Jun 08, 2020
Schoox
Schoox
Pros
Schoox is an excellent app for any job that aims to provide online learning for their staff, including video content and quizzes.
Cons
There's nothing wrong with the Schoox online application. I think it's excellent for teaching employees about their jobs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angel
Food & Beverages, 101-500 employees
More than a year
Apr 13, 2020
Use for my training videos for chilis
Use for my training videos for chilis
Pros
The fact that it is easy to learn and allowed me to access training materials at home or on the go greatly expedited my training at my new job. I was able to learn a lot more through this user-friendly site.
Cons
It was difficult to download PDFs saved on the site for my notes. It took me a few days to learn where my saved materials were located.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
Jan 15, 2020
Great software but not for the novice.
Great software but not for the novice.
Pros
Schoox is packed with features and functions, including tracking, reporting, and its ability to scale with our company's growth. We can customize it to fit our needs, and the integration with HotSchedules was a major selling point for us.
Cons
When we decided to establish our training program, I was assigned the task of setting it up initially. I'm not a Learning and Development Manager, so I had difficulty figuring out how to use Schoox. We had experimented with Talent LMS, which I found to be much simpler for beginners, although not as customizable as Schoox. Eventually, we chose Schoox because we realized we would eventually hire an L&D Manager who would be more proficient in using it than me, which we did. Now everything is going well, but be aware that this software is unlikely to be easily learned by a novice.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Daniel
Food & Beverages, 51-100 employees
Less than a year
Aug 16, 2019
Future Potential, But Painful Present
Future Potential, But Painful Present
Pros
The user interface is highly intuitive, and our users love how effortlessly they can navigate through the system. Most tasks are simple to complete, and re-versioning content is a breeze. With a clear vision for our organization's hierarchy and content layout, setting up the system effectively is achievable.
Cons
The support is extremely poor! We've had terrible experiences with notifications, and recently I even received a notification that I had been terminated from our academy. Another notification claimed that a former employee had added me to our academy, yet I still receive error messages when I try to access it. I haven't been able to access the system and haven't received immediate assistance from any of my support channels. Needless to say, as a super admin and the Training Manager of the organization, not being able to access the system is a MAJOR problem. While the user interface is pleasant, administrative tasks are inconsistent at best. I dislike having to rely on the Schoox team to fix and adjust things on the backend. Frankly, I am concerned about the integrity of the system, and I am not comfortable with other entities having 'back door' access to our system.
Ease of use
7
Value for money
3
Customer Support
2
Functionality
3
Henry
Retail, 500+ employees
More than a year
Jun 27, 2019
Really Poor Support, Functionality is lacking
Really Poor Support, Functionality is lacking
Pros
I can easily log in and use the program. Many files from the company I work with are available for viewing and watching.
Cons
They provide no support and deflect it back to the company level, without adding any value. They ignore errors on the website. Many times, when I complete a course, I don't receive credit. They can't explain how the leaderboard works, and when I prove errors in the listing, they blame others. They haven't responded to several emails regarding website issues. They are truly a poorly managed company with inadequate support and even worse leadership.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
6
Perry
Computer Software, 1-10 employees
Less than a year
Mar 18, 2019
Schoox is your one stop shop for a GREAT LMS!
Schoox is your one stop shop for a GREAT LMS!
Pros
Having limited experience with an LMS program and content development in my previous company, I can now see the abundance of features it offers after witnessing its utilization in another company.
Cons
With any new software, I was confident that it could offer more than what I initially knew. Therefore, it was frustrating not to be aware of all the 'higher level' offerings right from the start. So it wasn't exactly a dislike towards the program, but more of a "I wish I could have been better informed about it initially" to make better use of it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathan
Food & Beverages, 500+ employees
More than a year
Mar 17, 2019
Learning Spanish!
Learning Spanish!
Pros
This app offers much more than just the ability to learn Spanish on the go. It provides extensive training options for work and even helps me prepare for college when the time comes.
Cons
It's just a bit slow sometimes, and it occasionally crashes after I log in. But overall, the concept is great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jazmin
Restaurants, 51-100 employees
Less than 6 months
Mar 14, 2019
Schoox
Schoox
Pros
Setting up and navigating the software is easy for both administrators and users. The administrative tools allow for creativity in customizing the setup, and the ability to share training within the Schoox community is a significant advantage.
Cons
When integrated with another system, many of the built-in functionalities of the system are lost. It also creates confusion with certain setup elements, such as the admin setup for the organizational structure. Additionally, you need to ensure that your courses include all relevant content since the search functionality is not optimal. Ensuring that everything is in one place will resolve the issue of content not being easily locatable.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Monica
Computer Software, 500+ employees
More than a year
Mar 02, 2019
The best LMS system in the world!
The best LMS system in the world!
Pros
I personally implemented this product for my company, and I absolutely love it. It has all the features I need, from course creation to curriculum development, content management, and exam creation. It caters to both companies new to an LMS and those transitioning from another system.
Cons
The only downside to this software lies in its Poll/Survey feature. It is rudimentary at best and should include a free-text/open response option.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
Mar 01, 2019
We switched to Schoox from an old in-house solution and should have done this years ago
We switched to Schoox from an old in-house solution and should have done this years ago
Pros
The setup and creation of new user content are incredibly easy. It seamlessly integrates with our intranet and external web applications. It includes all the features we had been waiting for in our in-house solution for years, such as assignments, reporting, and mobile apps. The mobile app is particularly useful for our target audience. Setting up business KPIs took some time, but they are now very useful.
Cons
The cost per user is expensive until you reach the 5000+ user tier, so fortunately, we were able to save a significant amount there.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 months
Feb 21, 2019
A fantastic new LMS provider.
A fantastic new LMS provider.
Pros
These guys may be new, but they have surpassed our expectations in terms of functionality, compatibility, and meeting all the essential requirements and more. Their software supports all file types, offers an online repository, an impressive mobile app, and a solid foundation of hierarchies.
Cons
The interface can be complex at times, requiring multiple button presses to reach the desired location. However, they have integrated 'walk-me' on most pages to mitigate this.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Andrew
Computer Software, 500+ employees
Oct 23, 2018
Pretty meh. There must be a better alternative.
Pretty meh. There must be a better alternative.
Pros
It offers standard features typical of this type of software. You can easily view assigned tasks and prove completion of required courses. Creating a custom course seems relatively straightforward.
Cons
The tools for building courses could be enhanced. They aren't terrible, but there's definitely room for improvement to make course creation and content recording/creation within the system much easier. I'vealso been quite disappointed with the limited number, quality, and variety of "external" courses available. The "professional" and "business" courses seem like something you would put together in middle school. They lack polish.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
5
Anonymous
Not Specified, 500+ employees
More than a year
Jul 13, 2018
Innovative Approach To Training Your Team
Innovative Approach To Training Your Team
Pros
I have a genuine love for this software. It's creative and user-friendly. Managing team training and ensuring compliance can be overwhelming for many businesses. If you've ever struggled with team members not completing required trainings by the end of the year, Schoox is definitely worth considering for your business training needs. Plus, it offers excellent mobile features to keep track of employee training and align your team's efforts.
Cons
There aren't many cons to mention. I genuinely enjoy using this software. If your employees aren't tech-savvy or don't have computer access, implementation might pose more challenges. However, this software is primarily designed for professional settings, so that shouldn't be an issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michael
Medical Practice, 1-10 employees
Jun 25, 2018
SchooX is powerful, but can be difficult to use.
SchooX is powerful, but can be difficult to use.
Pros
I really appreciate how effortless it is to create tests and the option to reward top learners. SchooX also integrates smoothly with HotSchedules, making it convenient for staff to locate.
Cons
I find it disappointing that SchooX doesn't notify me when someone finishes a course.
Ease of use
5
Value for money
8
Customer Support
10
Functionality
6
Nik
Not Specified, N/A employees
More than a year
Jun 15, 2018
eLearning Platform
eLearning Platform
Pros
This product is excellent for social eLearning, facilitating seamless delivery of employee training, development, and certification across various social platforms.
Cons
Some social platforms integrate more smoothly than others, but that's to be expected and would likely happen with almost any product.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Kim
Staffing and Recruiting, 500+ employees
Less than a year
Jun 11, 2018
Razzle dazzle, less functionality
Razzle dazzle, less functionality
Pros
Unfortunately, I haven't found it yet. The tasks that were easy to accomplish on the old site are now scattered across separate pages, making it difficult to navigate and perform most of the necessary actions.
Cons
I can't figure out the additional features, such as reporting, and the response team seems clueless. I don't think they even know what interrater reliability is.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
LisaMarie
Not Specified, N/A employees
Less than 6 months
Jun 09, 2018
I've used Schoox to help with restaurant training.
I've used Schoox to help with restaurant training.
Pros
I like the convenience of accessing it through the web or the app. The quizzes provide an enjoyable way to expand knowledge! It's great that as managers, we can check who has completed which courses.
Cons
When using the app on my phone, my only complaint is that often, watching a video or scrolling through a document doesn't register as 100% completion unless I rotate my phone. It might be a minor glitch on my end, but other than that, no complaints!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Larissa
Not Specified, N/A employees
More than a year
May 21, 2018
Perfect LMS for our company.
Perfect LMS for our company.
Pros
It's so straightforward to utilize, and even simpler to set up and begin using. This learning management system is perfect for our company since we can have numerous users, which allows our customers to access various training videos.
Cons
The only drawback I have is that the pricing targets small to medium-sized businesses, but it's highly cost-effective, so it shouldn't discourage anyone. I believe they offer enterprise pricing for larger companies, which we aspire to become someday.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Christian
Not Specified, N/A employees
More than a year
May 19, 2018
Easy to use, but lots to master
Easy to use, but lots to master
Pros
The interface for end users is sleek and easy to navigate. Among LMS mobile apps, the mobile app of SchooX stands out. Our employees primarily completed their training using the application on their mobile devices. Approximately 85% of our employees adopted the mobile option. One fantastic feature is the ability to set parameters for hourly employees, determining when they can access the system. Since we have a large hourly workforce, it's beneficial to restrict access to learning content during work hours or provide each team member with a designated time for learning. This feature alone has incentivized growth and development while ensuring compliance with labor laws. The finance department also appreciated it for budgeting purposes. The out-of-the-box reporting is simple and basic, but there's a built-in connection to Google Analytics. We connected it to our Google Analytics account and aggregated the data into our business intelligence tools for advanced reporting. Administration is straightforward, yet it offers a plethora of features that can be creatively utilized. We successfully ran our company-wide mentoring program through the system. It also integrates with several HRIS systems, keeping our team members up to date. I would highly recommend it and use it again. Additionally, it has an excellent content store where "filler" content can be easily purchased and downloaded.
Cons
Getting accustomed to the organizational setup takes some time, but once you're familiar with it, it's not overly complicated. Disabling the search bar feature might as well be done since finding specific content is like asking a magic eight ball for guidance. With the right structure of learning content and smart tagging conventions, you won't even need the search feature. For example, bundling content into courses and courses into curriculum, onboarding, or career development. Our motto became "no content left behind." If it's not in a course, it's not in our system.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Brice
Management Consulting, 500+ employees
More than a year
May 02, 2018
Schoox is a great solution for multisite learning platforms
Schoox is a great solution for multisite learning platforms
Pros
The system allows for the creation of multiple groups, and each group can be customized as needed. The inclusion of a built-in social platform is a great bonus. I also appreciate the capability to construct exams directly on the platform.
Cons
Building the course has a learning curve, but once you grasp it, you'll be fine. It would be great to have a personalized journal for each learner and integration with Zoom.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Christian
Not Specified, 1-10 employees
Less than 6 months
Apr 01, 2018
Amazing software for training
Amazing software for training
Pros
SchooX has been instrumental in maintaining consistent training within our company. We can easily track training, assign specific tasks to individuals or groups, and more. It's user-friendly, and the cost is quite reasonable. I believe there is also a free version available! Adding materials for further training is a simple process that doesn't require an administrator.
Cons
Most of the content is geared towards retail/restaurant businesses, but the option to use third-party content makes it work.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannon
Not Specified, 51-100 employees
Less than 6 months
Apr 01, 2018
Awesome LMS, optimized for the restaurant industry
Awesome LMS, optimized for the restaurant industry
Pros
SchooX stands out as one of the first systems to employ a drag-and-pull feature, making it effortless to transfer content from your desktop and create courses. It also provides a system to measure KPIs, showcasing the effectiveness of your training. Similar to other systems, it offers internal quiz creation, a social media component, and a reward system, making it highly appealing to millennials and Gen Z. I would highly recommend it.
Cons
Some of their elements still come across as gimmicky, like the KPI metric, but overall, it's still cool. It's important to assess your needs before deciding if this will work for you.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
john
Not Specified, N/A employees
More than a year
Sep 01, 2017
We love Schoox and the support is amazing!
We love Schoox and the support is amazing!
Pros
SchooX has greatly contributed to the consistency of our training efforts. I appreciate the ability to disseminate training material throughout our entire company or specific departments. We can assign courses to individuals or groups, and effectively track training and compliance to ensure completion among our team members.
Cons
The hierarchy setup is my least favorite aspect of Schoox. It confuses me, and it carries over to the auto-assign rule for courses.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Shannon
Hospitality, 500+ employees
More than a year
Aug 03, 2017
Very easy to use
Very easy to use
Pros
I found SchooX to be user-friendly and visually appealing. Setting it up was also a hassle-free process, allowing us to quickly add our materials.
Cons
I needed a free-text option that wasn't available. We require this functionality to administer our final knowledge checks.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Allison
Hospitality, 101-500 employees
May 06, 2017
schoox is an awesome LMS
schoox is an awesome LMS
Pros
I have used SchooX in its early stages, approximately six years ago. One of the great advantages of SchooX is its scalability, which seamlessly aligns with the growth of your organization. Moreover, their staff is open to incorporating changes and suggestions from clients. During my interaction with them, I proposed implementing deeper tracking capabilities, allowing the system to track individual stores and employees rather than just regionsand departments. They were receptive to the idea and worked on incorporating it into their system. This level of responsiveness and willingness to enhance their platform is commendable.
Cons
Some of their services, like the KPI platform, are still in the beta phase, and although they offer such features, they don't always deliver on their promises. It would be better if they thoroughly test these features before offering them to customers.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
John
Retail, 500+ employees
Less than 6 months
Jan 13, 2017
Great but it has it's problems
Great but it has it's problems
Pros
SchooX is relatively new compared to many other systems out there. In fact, many of its LMS manufacturing practices stem from partnerships with third-party providers. This grants it a high level of innovation but, at the same time, may result in various alpha and beta testing scenarios.
Cons
The product is too new.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Diego
Retail, 101-500 employees
Less than 6 months
Jan 08, 2017
best buck for your bang
best buck for your bang
Pros
I've had the opportunity to use SchooX while working at Subway, and I believe it's one of the best systems available. The unique aspect is that you get to work directly with the founders when implementing new concepts. Being cloud-based, it doesn't require much storage space, and it offers unlimited storage capacity. For organizations lacking content, SchooX collaborates with several partners who can design content or assist in building your own. It's truly a remarkable platform.
Cons
Not all the content aligns well with your business; it mostly caters to the retail and restaurant industries.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jack
Management Consulting, 101-500 employees
Less than 6 months
Jan 05, 2017
Good system for first time users
Good system for first time users
Pros
The system employs a drag-and-pull mechanism, eliminating the need for an LMS admin, which is a significant advantage. They also provide access to third-party contributors for content creation. However, most of the available content caters to the hospitality industry, so unless you're developing your own content or have an alternative provider, you may face some challenges in that regard. SchooX offers a wide range of usability, including social media elements, virtual classrooms, and gamification. Overall, it's a commendable system.
Cons
Unless you work in hospitality or restaurants, the third-party content might struggle to meet your needs.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
gail
Primary/Secondary Education, 500+ employees
Less than 6 months
Jan 04, 2017
We use Schoox for training videos and a library of training documents.
We use Schoox for training videos and a library of training documents.
Pros
The customer support provided by SchooX is top-notch. Whenever we encountered any issues or had questions, their team was responsive and helpful in resolving them promptly. Their dedication to customer satisfaction is evident, and it adds to the overall positive experience of using the platform.
Cons
The cost! It was already somewhat expensive, but we loved the features and couldn't find anything else as good, so we decided to go for it. However, they recently raised the prices significantly. As a result, we're considering discontinuing our use. Additionally, while the site has many features, the navigation is not very intuitive, and you end up searching for things for quite some time when you need to perform specific actions.
Ease of use
4
Value for money
2
Customer Support
4
Functionality
6
Jack
Food & Beverages, N/A employees
More than a year
Jul 15, 2016
RSH and SchooX
RSH and SchooX
Pros
One of the standout features of SchooX is its social learning aspect. The platform includes built-in discussion forums, where learners can interact, ask questions, and share knowledge. This fosters a collaborative learning environment and encourages engagement among employees. The ability to connect and learn from others within the organization enhances the overall learning experience.
Cons
The quiz program is a nice way to assess basic conceptual understanding. I would love to see a secure proctoring solution that allows for more complex question types beyond multiple-choice and true/false.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Education Management, 1-10 employees
More than a year
Jun 27, 2016
Schoox is a terrific quick-start LMS
Schoox is a terrific quick-start LMS
Pros
SchooX regularly updates its platform and introduces new features based on user feedback and evolving industry trends. This commitment to continuous improvement ensures that the platform remains up-to-date, technologically advanced, and aligned with the changing needs of organizations. Users can expect regular enhancements and new functionalities that enhance the overall learning experience.
Cons
There are very few flaws or complaints. Honestly, the only concern is that Schoox is still a relatively new product, so they are continuously introducing new features. This doesn't hinder its use, though. Some features you might find in more established products are still under development.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nick
Utilities, 11-50 employees
Less than a year
Jun 18, 2016
Great way to keep the staff's knowledge updated!
Great way to keep the staff's knowledge updated!
Pros
SchooX integrates well with other systems and tools, such as HRIS (Human Resources Information Systems) and scheduling software. This integration streamlines the learning and development process by automating tasks, syncing data, and ensuring a seamless flow of information between different platforms. The ability to connect SchooX with existing systems enhances efficiency and reduces administrative overhead.
Cons
It's difficult to come up with cons, but if I had to mention one, it would be the need for a couple more reports. Nevertheless, they provide a comprehensive API for developing your own reports, so it's not a big deal.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sebastian
Consumer Goods, 51-100 employees
More than a year
Jun 17, 2016
We get to say "Yes, we can do that!"
We get to say "Yes, we can do that!"
Pros
SchooX offers a wide variety of training materials and resources, making it easy to find relevant content for different industries and topics. The content library is extensive, and you can also import your own content or create custom courses tailored to your organization's specific needs. This flexibility in content creation and management is a significant advantage of using SchooX.
Cons
Initially, when we adopted the system, it lacked some enterprise features we needed, such as marking courses complete, merging users, and daily user imports. They have addressed these issues and continue to introduce new features, which is positive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joshua
Food & Beverages, 500+ employees
More than a year
Jun 16, 2016
Easy to get going, great end user experience.
Easy to get going, great end user experience.
Pros
SchooX offers a gamification feature that adds an element of fun and competition to the learning experience. Learners can earn points, badges, and rewards for completing courses and achieving milestones. This gamified approach motivates employees to actively participate in training, enhances their engagement, and boosts overall knowledge retention.
Cons
I'm looking forward to the integration of Azure AD SSO with the mobile app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Retail, 500+ employees
Less than 6 months
Jun 14, 2016
Enhances Communication Through Interactive Technology
Enhances Communication Through Interactive Technology
Pros
SchooX provides robust reporting and analytics capabilities, allowing administrators to track learners' progress, completion rates, and performance. The analytics dashboard provides valuable insights into the effectiveness of training initiatives and helps identify areas for improvement. This data-driven approach to learning and development is essential for optimizing training outcomes and driving continuous improvement.
Cons
Sometimes, keeping track of 'My Schoox' in comparison to my company's academy can be confusing. However, I'm confident that as I utilize the online training provided on how to use Schoox, it will become easier to navigate.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Leisa
Government Relations, 500+ employees
More than a year
Jun 02, 2016
Just what we needed.
Just what we needed.
Pros
The mobile app of SchooX is highly functional and user-friendly. It allows learners to access training materials and complete courses on-the-go, which is particularly beneficial for remote or mobile workforce. The app's intuitive interface and seamless synchronization with the web platform make learning convenient and accessible from anywhere, at any time.
Cons
I wish there was a simpler way to update some of our SCORM/interactive media. Other than that, everything is great.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jon
Food & Beverages, N/A employees
More than a year
Jun 01, 2016
it was ok as far as software goes
it was ok as far as software goes
Pros
The pricing of SchooX is competitive and offers good value for money. The platform provides various pricing plans to accommodate organizations of different sizes and needs. Additionally, they offer a free version with limited features, allowing users to explore the platform and determine if it fits their requirements before committing to a paid plan.
Cons
It's a quick and efficient way to provide coursework for our users and track their accomplishments.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Hudson
Primary/Secondary Education, N/A employees
Free Trial
Apr 21, 2015
Filters
Great education platform
Great education platform
Pros
The convenience of having everything accessible on a single website and dashboard makes this software straightforward and simple to grasp.
Cons
Initially, I struggled with the learning curve, but after spending some time exploring it, it became second nature to me. Just be sure to guide employees through their first experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christian
Hospitality, 500+ employees
Less than a year
Sep 21, 2022
Schoox: a training allrounder.
Schoox: a training allrounder.
Pros
We have been using Schoox for a while now and can say a lot of good things about it so far. The thing we have loved the most about Schoox, despite its plenty of cool features and capabilities like tracking and reporting, is its complexity and capacity to expand along with our business. It can be made as small or large as we like. Additionally, it interacts with HotSchedules, which for us was a major factor that had us sold from the get go. We have heard others complain about their customer service, but for us, they have always pulled through.
Cons
When we first started using this system, it lacked the business functionality we needed, like the ability to merge users, mark courses as completed, and import users on a regular basis. But as we went along, they sorted out these issues. Its fantastic that they have solved them and that they keep adding new features. Additionally, this software should have a polling or survey feature. It is at best simplistic, and it would be nice if it offered a free-text or open response option. Finding the right courses can be a little difficult at times. I wish updating some of our SCORM/interactive material was simpler.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Daniel M.
Food and drinks, 51-200 employees employees
Sep 14, 2022
Managers can launch fresh new courses using a drag-and-drop dashboard.
Managers can launch fresh new courses using a drag-and-drop dashboard.
Pros
There are several aspects of the Schoox system that I have come to really enjoy. The user interface is very functional and simple. Our users like the fact that it is a simple system to use. The majority of activities are rather easy to do. It is also simple to revise content! You can successfully set up the system as long as you have a clear idea of your organizations hierarchy and content arrangement. With this software, you can also easily get insights into the skill sets of your staff. It offers recommendations for thorough, specialized learning, which we really love.
Cons
Support is really our worst enemy with this one. I was told that a previous coworker had added me to our company beforehand, but I continue to get error messages when trying to access my account. Ive been unable to use the system for some time now, and none of my support channels have been able to offer me any urgent assistance. Being unable to access the system is obviously a huge concern for me, as the organizations training manager and a super admin in the system. Despite having a decent user interface, administrative duties are at best inconsistent. I dislike having to rely on the Schoox staff to make repairs.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Henry G.
Training Manager, 11-50 Employees employees
Sep 14, 2022
Easy to use
Easy to use
Pros
I appreciate how effortless it is to utilize and navigate, making it effortless to locate what I'm seeking.
Cons
Occasionally, it can be a bit perplexing to locate the appropriate courses.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mikayla
Food & Beverages, 500+ employees
More than a year
Sep 02, 2022
It offers cutting-edge technology that enables you to create a seamless experience.
It offers cutting-edge technology that enables you to create a seamless experience.
Pros
Schoox is a training technology that changes the game entirely. Anyone working in the food and beverage, hotel, or family entertainment industry is missing out on a lot without this software in their life. I personally love the numerous features and the ongoing addition of new ones. Another thing to love is their customer service, which is just excellent. Whenever I have come across any issues, they have always been on point in getting me the help I needed. They have pretty seamless software that allows us to get everything done exactly how we want it.
Cons
Just a couple of things to note about the cons. I was given the duty of starting up the training program when we made the decision to formalize it. I had trouble using Schoox because I am by no means a learning and development manager. We experimented with TalentLMS, which I found to be a bit harder than Schoox, but much easier for beginners. However, in the end, we ultimately decided to go with Schoox since we knew we would eventually need to recruit an L&D Manager who would be more adept at using it than I was, which we did.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Verified User
Entertainment, 1–10 employees employees
Aug 25, 2022
Schoox is the best
Schoox is the best
Pros
The ease of use, smooth implementation, and exceptional customer support make it a fantastic experience!
Cons
I honestly can't think of anything. We absolutely adore Schoox.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Theresa
Hospitality, 500+ employees
More than a year
Aug 01, 2022
Too expensive for what you get
Too expensive for what you get
Pros
Implementing and integrating it into SharePoint was a breeze due to its user-friendly nature.
Cons
Considering the cost, the software was challenging to utilize and necessitated authoring software.
Ease of use
6
Value for money
4
Customer Support
4
Functionality
6
Paul
Computer Software, 101-500 employees
More than a year
May 01, 2022
Experience with Schoox
Experience with Schoox
Pros
The tool offers numerous additional features and strives to be innovative.
Cons
There was absolutely no support available when assistance was needed. The integration with Hotschedules was extremely glitchy and inaccurate. We consistently encountered functionality issues, and there were frequent system outages.
Ease of use
3
Value for money
3
Customer Support
2
Functionality
7
Sarah
Food & Beverages, 500+ employees
More than a year
May 01, 2022
Really helps to learn management system
Really helps to learn management system
Pros
It's user-friendly and extremely helpful for managing business charts and information.
Cons
The only thing I'm not fond of is the limited popularity of the product.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Robson
Architecture & Planning, 1-10 employees
Jul 06, 2021
Great company
Great company
Pros
As someone who frequently utilizes it, I highly recommend this company. They have a stellar reputation, especially for distance learning.
Cons
I'm not fond of the slower upload speed.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Marissa
Architecture & Planning, 11-50 employees
Less than 6 months
Jul 03, 2021
I use this weekly for networking and my business
I use this weekly for networking and my business
Pros
The dashboard's functionality keeps improving, and the learning tracking efficiently manages completed courses. The ability to download documents is also a valuable feature.
Cons
The search function doesn't appear to be as efficient as it should be. It could be due to the organization I'm associated with, but improving this aspect would make me appreciate the product even more.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Todd
Marketing and Advertising, 1-10 employees
More than a year
Jan 04, 2021
Good product for learning and teaching employees!
Good product for learning and teaching employees!
Pros
The system offers access to a wide range of courses, including PDFs, videos, quizzes, and printable certificates.
Cons
I can't really say there's anything I dislike about it. Some of the phrasing on the quizzes can be challenging, but I believe that's a user error.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brie
Health, Wellness and Fitness, 500+ employees
More than a year
Nov 05, 2020
The best by far!
The best by far!
Pros
Schoox is a game-changer for training purposes. Its seamless integration with Aloha and HotSchedules makes it a must-have for those in the F&B, hospitality, or family entertainment industries. The abundance of features, along with regular updates, makes it intuitive for end-users. As an administrator, I find the system relatively easy to master, and the customer support is exceptional whenever I encounter any issues.
Cons
There are very few drawbacks. I wish some of the settings had clearer definitions.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 500+ employees
More than a year
Jun 08, 2020
Schoox
Schoox
Pros
Schoox is an excellent app for any job that aims to provide online learning for their staff, including video content and quizzes.
Cons
There's nothing wrong with the Schoox online application. I think it's excellent for teaching employees about their jobs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angel
Food & Beverages, 101-500 employees
More than a year
Apr 13, 2020
Use for my training videos for chilis
Use for my training videos for chilis
Pros
The fact that it is easy to learn and allowed me to access training materials at home or on the go greatly expedited my training at my new job. I was able to learn a lot more through this user-friendly site.
Cons
It was difficult to download PDFs saved on the site for my notes. It took me a few days to learn where my saved materials were located.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
Jan 15, 2020
Great software but not for the novice.
Great software but not for the novice.
Pros
Schoox is packed with features and functions, including tracking, reporting, and its ability to scale with our company's growth. We can customize it to fit our needs, and the integration with HotSchedules was a major selling point for us.
Cons
When we decided to establish our training program, I was assigned the task of setting it up initially. I'm not a Learning and Development Manager, so I had difficulty figuring out how to use Schoox. We had experimented with Talent LMS, which I found to be much simpler for beginners, although not as customizable as Schoox. Eventually, we chose Schoox because we realized we would eventually hire an L&D Manager who would be more proficient in using it than me, which we did. Now everything is going well, but be aware that this software is unlikely to be easily learned by a novice.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Daniel
Food & Beverages, 51-100 employees
Less than a year
Aug 16, 2019
Future Potential, But Painful Present
Future Potential, But Painful Present
Pros
The user interface is highly intuitive, and our users love how effortlessly they can navigate through the system. Most tasks are simple to complete, and re-versioning content is a breeze. With a clear vision for our organization's hierarchy and content layout, setting up the system effectively is achievable.
Cons
The support is extremely poor! We've had terrible experiences with notifications, and recently I even received a notification that I had been terminated from our academy. Another notification claimed that a former employee had added me to our academy, yet I still receive error messages when I try to access it. I haven't been able to access the system and haven't received immediate assistance from any of my support channels. Needless to say, as a super admin and the Training Manager of the organization, not being able to access the system is a MAJOR problem. While the user interface is pleasant, administrative tasks are inconsistent at best. I dislike having to rely on the Schoox team to fix and adjust things on the backend. Frankly, I am concerned about the integrity of the system, and I am not comfortable with other entities having 'back door' access to our system.
Ease of use
7
Value for money
3
Customer Support
2
Functionality
3
Henry
Retail, 500+ employees
More than a year
Jun 27, 2019
Really Poor Support, Functionality is lacking
Really Poor Support, Functionality is lacking
Pros
I can easily log in and use the program. Many files from the company I work with are available for viewing and watching.
Cons
They provide no support and deflect it back to the company level, without adding any value. They ignore errors on the website. Many times, when I complete a course, I don't receive credit. They can't explain how the leaderboard works, and when I prove errors in the listing, they blame others. They haven't responded to several emails regarding website issues. They are truly a poorly managed company with inadequate support and even worse leadership.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
6
Perry
Computer Software, 1-10 employees
Less than a year
Mar 18, 2019
Schoox is your one stop shop for a GREAT LMS!
Schoox is your one stop shop for a GREAT LMS!
Pros
Having limited experience with an LMS program and content development in my previous company, I can now see the abundance of features it offers after witnessing its utilization in another company.
Cons
With any new software, I was confident that it could offer more than what I initially knew. Therefore, it was frustrating not to be aware of all the 'higher level' offerings right from the start. So it wasn't exactly a dislike towards the program, but more of a "I wish I could have been better informed about it initially" to make better use of it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathan
Food & Beverages, 500+ employees
More than a year
Mar 17, 2019
Learning Spanish!
Learning Spanish!
Pros
This app offers much more than just the ability to learn Spanish on the go. It provides extensive training options for work and even helps me prepare for college when the time comes.
Cons
It's just a bit slow sometimes, and it occasionally crashes after I log in. But overall, the concept is great.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jazmin
Restaurants, 51-100 employees
Less than 6 months
Mar 14, 2019
Schoox
Schoox
Pros
Setting up and navigating the software is easy for both administrators and users. The administrative tools allow for creativity in customizing the setup, and the ability to share training within the Schoox community is a significant advantage.
Cons
When integrated with another system, many of the built-in functionalities of the system are lost. It also creates confusion with certain setup elements, such as the admin setup for the organizational structure. Additionally, you need to ensure that your courses include all relevant content since the search functionality is not optimal. Ensuring that everything is in one place will resolve the issue of content not being easily locatable.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Monica
Computer Software, 500+ employees
More than a year
Mar 02, 2019
The best LMS system in the world!
The best LMS system in the world!
Pros
I personally implemented this product for my company, and I absolutely love it. It has all the features I need, from course creation to curriculum development, content management, and exam creation. It caters to both companies new to an LMS and those transitioning from another system.
Cons
The only downside to this software lies in its Poll/Survey feature. It is rudimentary at best and should include a free-text/open response option.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
Mar 01, 2019
We switched to Schoox from an old in-house solution and should have done this years ago
We switched to Schoox from an old in-house solution and should have done this years ago
Pros
The setup and creation of new user content are incredibly easy. It seamlessly integrates with our intranet and external web applications. It includes all the features we had been waiting for in our in-house solution for years, such as assignments, reporting, and mobile apps. The mobile app is particularly useful for our target audience. Setting up business KPIs took some time, but they are now very useful.
Cons
The cost per user is expensive until you reach the 5000+ user tier, so fortunately, we were able to save a significant amount there.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 months
Feb 21, 2019
A fantastic new LMS provider.
A fantastic new LMS provider.
Pros
These guys may be new, but they have surpassed our expectations in terms of functionality, compatibility, and meeting all the essential requirements and more. Their software supports all file types, offers an online repository, an impressive mobile app, and a solid foundation of hierarchies.
Cons
The interface can be complex at times, requiring multiple button presses to reach the desired location. However, they have integrated 'walk-me' on most pages to mitigate this.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Andrew
Computer Software, 500+ employees
Oct 23, 2018
Pretty meh. There must be a better alternative.
Pretty meh. There must be a better alternative.
Pros
It offers standard features typical of this type of software. You can easily view assigned tasks and prove completion of required courses. Creating a custom course seems relatively straightforward.
Cons
The tools for building courses could be enhanced. They aren't terrible, but there's definitely room for improvement to make course creation and content recording/creation within the system much easier. I'vealso been quite disappointed with the limited number, quality, and variety of "external" courses available. The "professional" and "business" courses seem like something you would put together in middle school. They lack polish.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
5
Anonymous
Not Specified, 500+ employees
More than a year
Jul 13, 2018
Innovative Approach To Training Your Team
Innovative Approach To Training Your Team
Pros
I have a genuine love for this software. It's creative and user-friendly. Managing team training and ensuring compliance can be overwhelming for many businesses. If you've ever struggled with team members not completing required trainings by the end of the year, Schoox is definitely worth considering for your business training needs. Plus, it offers excellent mobile features to keep track of employee training and align your team's efforts.
Cons
There aren't many cons to mention. I genuinely enjoy using this software. If your employees aren't tech-savvy or don't have computer access, implementation might pose more challenges. However, this software is primarily designed for professional settings, so that shouldn't be an issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michael
Medical Practice, 1-10 employees
Jun 25, 2018
SchooX is powerful, but can be difficult to use.
SchooX is powerful, but can be difficult to use.
Pros
I really appreciate how effortless it is to create tests and the option to reward top learners. SchooX also integrates smoothly with HotSchedules, making it convenient for staff to locate.
Cons
I find it disappointing that SchooX doesn't notify me when someone finishes a course.
Ease of use
5
Value for money
8
Customer Support
10
Functionality
6
Nik
Not Specified, N/A employees
More than a year
Jun 15, 2018
eLearning Platform
eLearning Platform
Pros
This product is excellent for social eLearning, facilitating seamless delivery of employee training, development, and certification across various social platforms.
Cons
Some social platforms integrate more smoothly than others, but that's to be expected and would likely happen with almost any product.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Kim
Staffing and Recruiting, 500+ employees
Less than a year
Jun 11, 2018
Razzle dazzle, less functionality
Razzle dazzle, less functionality
Pros
Unfortunately, I haven't found it yet. The tasks that were easy to accomplish on the old site are now scattered across separate pages, making it difficult to navigate and perform most of the necessary actions.
Cons
I can't figure out the additional features, such as reporting, and the response team seems clueless. I don't think they even know what interrater reliability is.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
LisaMarie
Not Specified, N/A employees
Less than 6 months
Jun 09, 2018
I've used Schoox to help with restaurant training.
I've used Schoox to help with restaurant training.
Pros
I like the convenience of accessing it through the web or the app. The quizzes provide an enjoyable way to expand knowledge! It's great that as managers, we can check who has completed which courses.
Cons
When using the app on my phone, my only complaint is that often, watching a video or scrolling through a document doesn't register as 100% completion unless I rotate my phone. It might be a minor glitch on my end, but other than that, no complaints!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Larissa
Not Specified, N/A employees
More than a year
May 21, 2018
Perfect LMS for our company.
Perfect LMS for our company.
Pros
It's so straightforward to utilize, and even simpler to set up and begin using. This learning management system is perfect for our company since we can have numerous users, which allows our customers to access various training videos.
Cons
The only drawback I have is that the pricing targets small to medium-sized businesses, but it's highly cost-effective, so it shouldn't discourage anyone. I believe they offer enterprise pricing for larger companies, which we aspire to become someday.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Christian
Not Specified, N/A employees
More than a year
May 19, 2018
Easy to use, but lots to master
Easy to use, but lots to master
Pros
The interface for end users is sleek and easy to navigate. Among LMS mobile apps, the mobile app of SchooX stands out. Our employees primarily completed their training using the application on their mobile devices. Approximately 85% of our employees adopted the mobile option. One fantastic feature is the ability to set parameters for hourly employees, determining when they can access the system. Since we have a large hourly workforce, it's beneficial to restrict access to learning content during work hours or provide each team member with a designated time for learning. This feature alone has incentivized growth and development while ensuring compliance with labor laws. The finance department also appreciated it for budgeting purposes. The out-of-the-box reporting is simple and basic, but there's a built-in connection to Google Analytics. We connected it to our Google Analytics account and aggregated the data into our business intelligence tools for advanced reporting. Administration is straightforward, yet it offers a plethora of features that can be creatively utilized. We successfully ran our company-wide mentoring program through the system. It also integrates with several HRIS systems, keeping our team members up to date. I would highly recommend it and use it again. Additionally, it has an excellent content store where "filler" content can be easily purchased and downloaded.
Cons
Getting accustomed to the organizational setup takes some time, but once you're familiar with it, it's not overly complicated. Disabling the search bar feature might as well be done since finding specific content is like asking a magic eight ball for guidance. With the right structure of learning content and smart tagging conventions, you won't even need the search feature. For example, bundling content into courses and courses into curriculum, onboarding, or career development. Our motto became "no content left behind." If it's not in a course, it's not in our system.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Brice
Management Consulting, 500+ employees
More than a year
May 02, 2018
Schoox is a great solution for multisite learning platforms
Schoox is a great solution for multisite learning platforms
Pros
The system allows for the creation of multiple groups, and each group can be customized as needed. The inclusion of a built-in social platform is a great bonus. I also appreciate the capability to construct exams directly on the platform.
Cons
Building the course has a learning curve, but once you grasp it, you'll be fine. It would be great to have a personalized journal for each learner and integration with Zoom.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Christian
Not Specified, 1-10 employees
Less than 6 months
Apr 01, 2018
Amazing software for training
Amazing software for training
Pros
SchooX has been instrumental in maintaining consistent training within our company. We can easily track training, assign specific tasks to individuals or groups, and more. It's user-friendly, and the cost is quite reasonable. I believe there is also a free version available! Adding materials for further training is a simple process that doesn't require an administrator.
Cons
Most of the content is geared towards retail/restaurant businesses, but the option to use third-party content makes it work.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannon
Not Specified, 51-100 employees
Less than 6 months
Apr 01, 2018
Awesome LMS, optimized for the restaurant industry
Awesome LMS, optimized for the restaurant industry
Pros
SchooX stands out as one of the first systems to employ a drag-and-pull feature, making it effortless to transfer content from your desktop and create courses. It also provides a system to measure KPIs, showcasing the effectiveness of your training. Similar to other systems, it offers internal quiz creation, a social media component, and a reward system, making it highly appealing to millennials and Gen Z. I would highly recommend it.
Cons
Some of their elements still come across as gimmicky, like the KPI metric, but overall, it's still cool. It's important to assess your needs before deciding if this will work for you.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
john
Not Specified, N/A employees
More than a year
Sep 01, 2017
We love Schoox and the support is amazing!
We love Schoox and the support is amazing!
Pros
SchooX has greatly contributed to the consistency of our training efforts. I appreciate the ability to disseminate training material throughout our entire company or specific departments. We can assign courses to individuals or groups, and effectively track training and compliance to ensure completion among our team members.
Cons
The hierarchy setup is my least favorite aspect of Schoox. It confuses me, and it carries over to the auto-assign rule for courses.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Shannon
Hospitality, 500+ employees
More than a year
Aug 03, 2017
Very easy to use
Very easy to use
Pros
I found SchooX to be user-friendly and visually appealing. Setting it up was also a hassle-free process, allowing us to quickly add our materials.
Cons
I needed a free-text option that wasn't available. We require this functionality to administer our final knowledge checks.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Allison
Hospitality, 101-500 employees
May 06, 2017
schoox is an awesome LMS
schoox is an awesome LMS
Pros
I have used SchooX in its early stages, approximately six years ago. One of the great advantages of SchooX is its scalability, which seamlessly aligns with the growth of your organization. Moreover, their staff is open to incorporating changes and suggestions from clients. During my interaction with them, I proposed implementing deeper tracking capabilities, allowing the system to track individual stores and employees rather than just regionsand departments. They were receptive to the idea and worked on incorporating it into their system. This level of responsiveness and willingness to enhance their platform is commendable.
Cons
Some of their services, like the KPI platform, are still in the beta phase, and although they offer such features, they don't always deliver on their promises. It would be better if they thoroughly test these features before offering them to customers.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
John
Retail, 500+ employees
Less than 6 months
Jan 13, 2017
Great but it has it's problems
Great but it has it's problems
Pros
SchooX is relatively new compared to many other systems out there. In fact, many of its LMS manufacturing practices stem from partnerships with third-party providers. This grants it a high level of innovation but, at the same time, may result in various alpha and beta testing scenarios.
Cons
The product is too new.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Diego
Retail, 101-500 employees
Less than 6 months
Jan 08, 2017
best buck for your bang
best buck for your bang
Pros
I've had the opportunity to use SchooX while working at Subway, and I believe it's one of the best systems available. The unique aspect is that you get to work directly with the founders when implementing new concepts. Being cloud-based, it doesn't require much storage space, and it offers unlimited storage capacity. For organizations lacking content, SchooX collaborates with several partners who can design content or assist in building your own. It's truly a remarkable platform.
Cons
Not all the content aligns well with your business; it mostly caters to the retail and restaurant industries.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jack
Management Consulting, 101-500 employees
Less than 6 months
Jan 05, 2017
Good system for first time users
Good system for first time users
Pros
The system employs a drag-and-pull mechanism, eliminating the need for an LMS admin, which is a significant advantage. They also provide access to third-party contributors for content creation. However, most of the available content caters to the hospitality industry, so unless you're developing your own content or have an alternative provider, you may face some challenges in that regard. SchooX offers a wide range of usability, including social media elements, virtual classrooms, and gamification. Overall, it's a commendable system.
Cons
Unless you work in hospitality or restaurants, the third-party content might struggle to meet your needs.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
gail
Primary/Secondary Education, 500+ employees
Less than 6 months
Jan 04, 2017
We use Schoox for training videos and a library of training documents.
We use Schoox for training videos and a library of training documents.
Pros
The customer support provided by SchooX is top-notch. Whenever we encountered any issues or had questions, their team was responsive and helpful in resolving them promptly. Their dedication to customer satisfaction is evident, and it adds to the overall positive experience of using the platform.
Cons
The cost! It was already somewhat expensive, but we loved the features and couldn't find anything else as good, so we decided to go for it. However, they recently raised the prices significantly. As a result, we're considering discontinuing our use. Additionally, while the site has many features, the navigation is not very intuitive, and you end up searching for things for quite some time when you need to perform specific actions.
Ease of use
4
Value for money
2
Customer Support
4
Functionality
6
Jack
Food & Beverages, N/A employees
More than a year
Jul 15, 2016
RSH and SchooX
RSH and SchooX
Pros
One of the standout features of SchooX is its social learning aspect. The platform includes built-in discussion forums, where learners can interact, ask questions, and share knowledge. This fosters a collaborative learning environment and encourages engagement among employees. The ability to connect and learn from others within the organization enhances the overall learning experience.
Cons
The quiz program is a nice way to assess basic conceptual understanding. I would love to see a secure proctoring solution that allows for more complex question types beyond multiple-choice and true/false.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Education Management, 1-10 employees
More than a year
Jun 27, 2016
Schoox is a terrific quick-start LMS
Schoox is a terrific quick-start LMS
Pros
SchooX regularly updates its platform and introduces new features based on user feedback and evolving industry trends. This commitment to continuous improvement ensures that the platform remains up-to-date, technologically advanced, and aligned with the changing needs of organizations. Users can expect regular enhancements and new functionalities that enhance the overall learning experience.
Cons
There are very few flaws or complaints. Honestly, the only concern is that Schoox is still a relatively new product, so they are continuously introducing new features. This doesn't hinder its use, though. Some features you might find in more established products are still under development.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nick
Utilities, 11-50 employees
Less than a year
Jun 18, 2016
Great way to keep the staff's knowledge updated!
Great way to keep the staff's knowledge updated!
Pros
SchooX integrates well with other systems and tools, such as HRIS (Human Resources Information Systems) and scheduling software. This integration streamlines the learning and development process by automating tasks, syncing data, and ensuring a seamless flow of information between different platforms. The ability to connect SchooX with existing systems enhances efficiency and reduces administrative overhead.
Cons
It's difficult to come up with cons, but if I had to mention one, it would be the need for a couple more reports. Nevertheless, they provide a comprehensive API for developing your own reports, so it's not a big deal.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sebastian
Consumer Goods, 51-100 employees
More than a year
Jun 17, 2016
We get to say "Yes, we can do that!"
We get to say "Yes, we can do that!"
Pros
SchooX offers a wide variety of training materials and resources, making it easy to find relevant content for different industries and topics. The content library is extensive, and you can also import your own content or create custom courses tailored to your organization's specific needs. This flexibility in content creation and management is a significant advantage of using SchooX.
Cons
Initially, when we adopted the system, it lacked some enterprise features we needed, such as marking courses complete, merging users, and daily user imports. They have addressed these issues and continue to introduce new features, which is positive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joshua
Food & Beverages, 500+ employees
More than a year
Jun 16, 2016
Easy to get going, great end user experience.
Easy to get going, great end user experience.
Pros
SchooX offers a gamification feature that adds an element of fun and competition to the learning experience. Learners can earn points, badges, and rewards for completing courses and achieving milestones. This gamified approach motivates employees to actively participate in training, enhances their engagement, and boosts overall knowledge retention.
Cons
I'm looking forward to the integration of Azure AD SSO with the mobile app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Retail, 500+ employees
Less than 6 months
Jun 14, 2016
Enhances Communication Through Interactive Technology
Enhances Communication Through Interactive Technology
Pros
SchooX provides robust reporting and analytics capabilities, allowing administrators to track learners' progress, completion rates, and performance. The analytics dashboard provides valuable insights into the effectiveness of training initiatives and helps identify areas for improvement. This data-driven approach to learning and development is essential for optimizing training outcomes and driving continuous improvement.
Cons
Sometimes, keeping track of 'My Schoox' in comparison to my company's academy can be confusing. However, I'm confident that as I utilize the online training provided on how to use Schoox, it will become easier to navigate.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Leisa
Government Relations, 500+ employees
More than a year
Jun 02, 2016
Just what we needed.
Just what we needed.
Pros
The mobile app of SchooX is highly functional and user-friendly. It allows learners to access training materials and complete courses on-the-go, which is particularly beneficial for remote or mobile workforce. The app's intuitive interface and seamless synchronization with the web platform make learning convenient and accessible from anywhere, at any time.
Cons
I wish there was a simpler way to update some of our SCORM/interactive media. Other than that, everything is great.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jon
Food & Beverages, N/A employees
More than a year
Jun 01, 2016
it was ok as far as software goes
it was ok as far as software goes
Pros
The pricing of SchooX is competitive and offers good value for money. The platform provides various pricing plans to accommodate organizations of different sizes and needs. Additionally, they offer a free version with limited features, allowing users to explore the platform and determine if it fits their requirements before committing to a paid plan.
Cons
It's a quick and efficient way to provide coursework for our users and track their accomplishments.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Hudson
Primary/Secondary Education, N/A employees
Free Trial
Apr 21, 2015