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Reviews
Overall Rating
3.3
12 Reviews
Rating Distribution
5
(3)
4
(4)
3
(0)
2
(4)
1
(1)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Overall Rating
3.3
12 Reviews
Rating Distribution
5
(3)
4
(4)
3
(0)
2
(4)
1
(1)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Filters
Industry
Provider Size
Time Used
Easy to use and great user interface
Easy to use and great user interface
Pros
The best thing about this software is its easy use of use
Cons
I really like the inventory management system, which worked well for managing bar inventory.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Michael
11 Clinton, 2-10 employees employees
Aug 20, 2019
Good idea, good hardware concept, but buggy software
Good idea, good hardware concept, but buggy software
Pros
It has a very good interface and is very versatile. Based on cloud computing.
Cons
iOS support only. Apple products are costly, so not efficient on that end
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Anonymous
-, 51-200 employees employees
Aug 14, 2019
Unmitigated Disaster
Unmitigated Disaster
Pros
Nothing. There is no redeeming quality in this POS system and I have personally used over 20 POS systems over the last 12 years.
Cons
The code is deeply bugged. Be careful if you are an advanced user and the POS is underdeveloped and can create financial fraud.
Ease of use
3
Value for money
2
Customer Support
3
Functionality
4
Roshan
PTHL, 11-50 employees employees
Aug 06, 2019
Pretty, but Problematic
Pretty, but Problematic
Pros
I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. Revel has an efficient and user-friendly interface.
Cons
Loads of bugs, the customer service care takes a lot of time to resolve the issue. For a small business with only one cash register, this can be hectic.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Anonymous
-, 2-10 employees employees
May 22, 2019
Revel
Revel
Pros
Clean interface, user-friendly system.
Cons
Some functions don’t work, very poor customer service.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
5
Anonymous
-, 51-200 employees employees
Mar 05, 2019
Revel
Revel
Pros
Clean interface, user-friendly system.
Cons
Some functions don’t work, very poor customer service.
Ease of use
4
Value for money
6
Customer Support
5
Functionality
4
Anonymous
-, 51-200 employees employees
Mar 05, 2019
Disappointing product and support
Disappointing product and support
Pros
Incase the internet went down it has the function for offline desktop sales. The Quickbooks Desktop offline sales, formerly integrated enables this.
Cons
Back end dashboard is difficult to navigate. They eliminated Desktop integration on short notice and Customer service can have EXTREMELY long wait times.
Ease of use
5
Value for money
5
Customer Support
6
Functionality
4
Kerry
Knitty Gritty Yarns, 2-10 employees employees
Feb 21, 2019
Why you should buy Revel
Why you should buy Revel
Pros
Revel is user-friendly. Anyone on staff is able to go in and create/change functions.
Cons
Revel does limit some of your programming functions.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Heather
Sundara Indian Restaurant, 2-10 employees employees
Jan 14, 2019
Good operating system but not the best
Good operating system but not the best
Pros
It was a good value and offered a lot of features.
Cons
There are other systems out there that offer much more detailed features and better customer service.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Jennifer
Deli Boys, 11-50 employees employees
Dec 26, 2018
good POS platform for small businesses
good POS platform for small businesses
Pros
The ideal choice for small businesses and entrepreneurs for the sheer ease it offers in usage and functions. Top-notch training. Easily the best cloud-based POS on the market.
Cons
Can be seen as a little overpriced for small businesses the company-provided stand is not the best design, so we had to buy one for better use.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Matt
DBK, 2-10 employees employees
Dec 12, 2018
long-term companion
long-term companion
Pros
We have been using Revel too much for too long. The software is efficient and extremely easy to learn. The interface is very comprehensive and everything is easy to learn/understand.
Cons
Dashboard/menu seems a little busy. could use a better orderly arrangement.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Rennie
Restaurants, 11-50 employees employees
Dec 11, 2018
Not recommended for B2C businesses
Not recommended for B2C businesses
Pros
No functionality for retail companies, none that works anyway. it looks promising but does not deliver. no integration with Quickbooks. Customer service is spotty at best, waiting time is agonizingly long.
Cons
Leaves much to the imagination. does not communicate with Quickbooks despite making claims that it does. A total waste of our hard-earned bucks, effort and countless hours. Would not recommend for retailers AT ALL.
Ease of use
5
Value for money
4
Customer Support
6
Functionality
6
Jeff
Coatings Hub, 2-10 employees employees
Dec 03, 2018
Filters
Easy to use and great user interface
Easy to use and great user interface
Pros
The best thing about this software is its easy use of use
Cons
I really like the inventory management system, which worked well for managing bar inventory.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Michael
11 Clinton, 2-10 employees employees
Aug 20, 2019
Good idea, good hardware concept, but buggy software
Good idea, good hardware concept, but buggy software
Pros
It has a very good interface and is very versatile. Based on cloud computing.
Cons
iOS support only. Apple products are costly, so not efficient on that end
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Anonymous
-, 51-200 employees employees
Aug 14, 2019
Unmitigated Disaster
Unmitigated Disaster
Pros
Nothing. There is no redeeming quality in this POS system and I have personally used over 20 POS systems over the last 12 years.
Cons
The code is deeply bugged. Be careful if you are an advanced user and the POS is underdeveloped and can create financial fraud.
Ease of use
3
Value for money
2
Customer Support
3
Functionality
4
Roshan
PTHL, 11-50 employees employees
Aug 06, 2019
Pretty, but Problematic
Pretty, but Problematic
Pros
I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. Revel has an efficient and user-friendly interface.
Cons
Loads of bugs, the customer service care takes a lot of time to resolve the issue. For a small business with only one cash register, this can be hectic.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Anonymous
-, 2-10 employees employees
May 22, 2019
Revel
Revel
Pros
Clean interface, user-friendly system.
Cons
Some functions don’t work, very poor customer service.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
5
Anonymous
-, 51-200 employees employees
Mar 05, 2019
Revel
Revel
Pros
Clean interface, user-friendly system.
Cons
Some functions don’t work, very poor customer service.
Ease of use
4
Value for money
6
Customer Support
5
Functionality
4
Anonymous
-, 51-200 employees employees
Mar 05, 2019
Disappointing product and support
Disappointing product and support
Pros
Incase the internet went down it has the function for offline desktop sales. The Quickbooks Desktop offline sales, formerly integrated enables this.
Cons
Back end dashboard is difficult to navigate. They eliminated Desktop integration on short notice and Customer service can have EXTREMELY long wait times.
Ease of use
5
Value for money
5
Customer Support
6
Functionality
4
Kerry
Knitty Gritty Yarns, 2-10 employees employees
Feb 21, 2019
Why you should buy Revel
Why you should buy Revel
Pros
Revel is user-friendly. Anyone on staff is able to go in and create/change functions.
Cons
Revel does limit some of your programming functions.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Heather
Sundara Indian Restaurant, 2-10 employees employees
Jan 14, 2019
Good operating system but not the best
Good operating system but not the best
Pros
It was a good value and offered a lot of features.
Cons
There are other systems out there that offer much more detailed features and better customer service.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Jennifer
Deli Boys, 11-50 employees employees
Dec 26, 2018
good POS platform for small businesses
good POS platform for small businesses
Pros
The ideal choice for small businesses and entrepreneurs for the sheer ease it offers in usage and functions. Top-notch training. Easily the best cloud-based POS on the market.
Cons
Can be seen as a little overpriced for small businesses the company-provided stand is not the best design, so we had to buy one for better use.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Matt
DBK, 2-10 employees employees
Dec 12, 2018
long-term companion
long-term companion
Pros
We have been using Revel too much for too long. The software is efficient and extremely easy to learn. The interface is very comprehensive and everything is easy to learn/understand.
Cons
Dashboard/menu seems a little busy. could use a better orderly arrangement.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Rennie
Restaurants, 11-50 employees employees
Dec 11, 2018
Not recommended for B2C businesses
Not recommended for B2C businesses
Pros
No functionality for retail companies, none that works anyway. it looks promising but does not deliver. no integration with Quickbooks. Customer service is spotty at best, waiting time is agonizingly long.
Cons
Leaves much to the imagination. does not communicate with Quickbooks despite making claims that it does. A total waste of our hard-earned bucks, effort and countless hours. Would not recommend for retailers AT ALL.
Ease of use
5
Value for money
4
Customer Support
6
Functionality
6
Jeff
Coatings Hub, 2-10 employees employees
Dec 03, 2018