Overall Rating

4.4

58 Reviews

Rating Distribution

5

star

(30)

4

star

(21)

3

star

(6)

2

star

(0)

1

star

(1)

Satisfaction Score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

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Filters

Aconex for Document Management
Pros

Aconex is a valuable tool for file sharing and document management featuring automatic transmittal numbers for document sending or uploading enabling convenient sharing within groups or projects.

Cons

Aconex is not provided for free and it's necessary to acquaint yourself with the environment beforehand.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Wilfredo

Mechanical or Industrial Engineering, 101-500 employees

Less than a year

Dec 01, 2023

Aconex is a database application
Pros

Aconex serves as an effective database for organizing and sharing files.

Cons

Employing Aconex for document reviews is genuinely inconvenient. It operates at a sluggish pace and offers limited tools.

Ease of use

4

Value for money

2

Customer Support

9

Functionality

3

Ahmed

Oil & Energy, 500+ employees

More than a year

Nov 01, 2023

JV - Aconex Review
Pros

It serves as a reliable record-keeping system for all historical project communications.

Cons

The platform exhibits an outdated nature with subpar mobile access. The web platform lacks responsiveness and doesn't meet modern standards.

Ease of use

4

Value for money

5

Customer Support

9

Functionality

4

Joe

Construction, 51-100 employees

More than a year

Oct 01, 2023

Excellent Issues Management and Task Management Product.
Pros

Oracle Aconex facilitates impactful collaboration on architectural projects offering effective documentation capabilities. The compliance management feature is particularly noteworthy.

Cons

The platform facilitates easy management and accessing features is straightforward. From my perspective there's no dissatisfaction with Oracle Aconex.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Adriana

Construction, 101-500 employees

More than a year

Jul 01, 2023

Its tge best it was easy
Pros

Integration is seamless and the pricing aligns well with the software's capabilities.

Cons

I'm somewhat regretful that I didn't discover it earlier; it could have spared us many headaches a while back.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Kevin

Accounting, 11-50 employees

Less than a year

Jul 01, 2023

Oracle Aconex is the Effective Task Management Platform and Flexible Tools.
Pros

The platform excels in documentation collaboration for construction project engineers and easy sharing of multiple project files. Additionally the risk management tools contribute to its appeal.

Cons

The Oracle platform possesses impactful project management functionalities and I have no complaints.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Hannah

Construction, 500+ employees

More than a year

Jul 01, 2023

Happy customer
Pros

Aconex is user-friendly making it easy to train employees.

Cons

No issues; I'm a content customer and likely to recommend it to others.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Stephanie

Arts and Crafts, 1-10 employees

Jul 01, 2023

Doc management superstar!
Pros

The document management function allowing the saving of DWGs with the PDF is a game-changer.

Cons

The layout feels clunky and lacks self-intuitiveness; you have to search diligently to find what you're seeking.

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

Jesse

Construction, 51-100 employees

Less than a year

Apr 01, 2023

Easy access to documentation.
Pros

Great software so far. Easy access to documentation and excellent support from Aconex. Additionally, it provided project teams with a clear process flow for project delivery. All users can easily comprehend the email interface within the software, and if they are familiar with email, they are also familiar with Aconex.

Cons

The pricing of the software can be high. Searches at the moment are still quite basic. Also, the BIM viewer tab might be enhanced by introducing new functionality, or, even better, by having a full-featured BIM viewer that could recognize RVT and Bentley 3D files without having to convert them to IFCs.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Kam O.

Transportation, 1000-5000 employees employees

Mar 13, 2023

Best Managements Project software
Pros

Aconex proves to be an incredible collaboration tool for workflow document and communication management.

Cons

Comprehensive field reports covering benefits and drawbacks related to usability value and customer care.

Ease of use

10

Value for money

6

Customer Support

7

Functionality

10

Emma

Construction, 101-500 employees

Less than a year

Mar 01, 2023

Support team is always responsive.
Pros

Offers a global platform that enables numerous users to collaborate. New files can be easily added to the system. You wont lose any correspondence because all mail is stored in the Mail module and cannot be deleted. No file size restriction.

Cons

Having to use the pre-loaded mail form titles that Aconex has provided for the system has been a bit problematic for me. When working on the backend of the system, where you might need to make a change, it is possible to occasionally become confused given the complexities of the software.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Susan W.

Information Technology, 11-50 employees employees

Feb 22, 2023

Good software with certain challenges.
Pros

This evaluation is actually based on the initial phases of configuration and implementation. We are still working to put together a structure that is flexible for us, the contractors, and how we collaborate, given our current situation. But as of right now, all of our problems have been resolved, thankfully.

Cons

There are definitely some major issues that need to be changed. This software is not meant for overall program management and does not offer a way of monitoring action items, finance, or change management. etc. The fact that this structure is not based on folders presents the biggest challenge.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

Sandra B.

Government Administration, 500-1000 employees employees

Feb 07, 2023

Best tool for managing documents
Pros

I admire Aconexs ability to work within any existing policies and procedures. Although not forcing you to do things a certain way, it also doesnt need a lot of configuration when you first start using it. Another thing I appreciate about Aconex is how frequently it adds important new features.

Cons

Not a con, but it would be wonderful to have better controls. Also, it uses the status of the previous version for the new version. If you fail to choose a new status, the draft of the next revision of the document can appear in the document register as authorized.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

Karl A.

Transport, 11-50 employees employees

Jan 16, 2023

Oracle Aconex
Pros

The configuration is simple and fits the intended purpose.

Cons

Lacks support for concurrent engineering.

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

alma

Oil & Energy, 51-100 employees

More than a year

Nov 01, 2022

Good
Pros

Being able to track conversations and issued documents is a valuable feature.

Cons

Some processes can be lengthy involving additional steps that deviate from our company's usual procedures.

Ease of use

8

Value for money

6

Customer Support

7

Functionality

4

Katie

Utilities, 11-50 employees

More than a year

Oct 01, 2022

Everything in one Place
Pros

The software acts as a comprehensive hub for all necessary documents enhancing job efficiency.

Cons

There isn't much I dislike about this software. I might suggest implementing a 4-digit pin for login.

Ease of use

6

Value for money

9

Customer Support

7

Functionality

6

Jason

Construction, 1-10 employees

More than a year

Sep 01, 2022

The Effective Solution for Project Sheduling.
Pros

Oracle Aconex delivers an excellent project management experience resource planning and accurate project budgets and estimates. It facilitates easy sharing of engineering and construction documents across multiple project engineers promoting effective time and cost management.

Cons

This Oracle management product has user-friendly features but training newcomers to Oracle Aconex can be time-consuming.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Arianna

Construction, 51-100 employees

Less than a year

Sep 01, 2022

All the project management tools you'll ever need in one convenient location
Pros

Oracle Aconex significantly benefits construction projects providing a unified platform for efficient task and project document management. The direct link to Primavera simplifies viewing authorized schedules and discussing updates with coworkers. The platform streamlines procedures and ensures quick approvals for various protocols.

Cons

One of the most frustrating aspects of working in a team is the need to teach every new member as not everyone can quickly learn to work effectively.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Malek

Architecture & Planning, 11-50 employees

More than a year

Jul 01, 2022

Aconex in Document Controller Point ofView
Pros

Aconex offers a broad range of user-friendly and confidential data management procedures for projects.

Cons

Perhaps a more extensive range of reports like dashboard layout templates.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Michael John

Construction, 1-10 employees

More than a year

Jun 01, 2022

Functional and Cost-Effective Construction Management Platform.
Pros

Oracle Aconex features are easily customizable providing excellent solutions for engineering and construction project management. The system offers reliable reports data migration capabilities and efficient documentation functions.

Cons

No significant issues with Oracle Aconex features and its interface is easily adaptable allowing the configuration of tool capabilities.

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

Valarie

Construction, 51-100 employees

More than a year

Apr 01, 2022

Fantastic file sharing project software - perfect for collaboration
Pros

User-friendly with an aesthetically pleasing interface. Excellent online tutorial videos for document sharing.

Cons

Raising a request for information solely through generating a new blank email is somewhat limiting. The document register could benefit from additional or advanced search criteria fields for substantial improvement. The need to refresh the document register several times before updates take effect is also a bit frustrating.

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

Tom

Construction, 101-500 employees

More than a year

Mar 01, 2022

Beware projects that use this tool it is incredibly inefficient and redundant.
Pros

Not many issues noted. It may be more suitable for slow-paced projects with dedicated document control teams.

Cons

The redundancy and unintuitiveness of metadata are drawbacks. If the software could automatically extract metadata from a file number or name it would make sense. However as it is everything must be slowly added in triplicate.

Ease of use

3

Value for money

2

Customer Support

2

Functionality

6

Chris

Architecture & Planning, 101-500 employees

More than a year

Mar 01, 2022

A Sophisicated Software
Pros

Oracle's web-based platform Aconex facilitates international collaboration with easy document review hierarchy verification. The software provides a global platform for collaboration straightforward addition of new files and secure storage of correspondence.

Cons

The software's cost is exceedingly high when compared to local alternatives.

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

Marisa

Hospitality, 101-500 employees

More than a year

Dec 01, 2021

Not as flexible as otehr similar products
Pros

Effectively controls drawings and specifications.

Cons

The inability to modify functions for better alignment with our business needs or edit certain aspects is a drawback.

Ease of use

8

Value for money

6

Customer Support

6

Functionality

4

Lachlan

Construction, 51-100 employees

More than a year

Dec 01, 2021

I have used Aconex for 1.5 years and it was a great experience you Oracle Aconex.
Pros

Well-organized and easily accessible data for larger projects ensuring user-friendly operation.

Cons

I don't identify anything to dislike but returning to the main page to see/search other documents is necessary.

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

Roop

Oil & Energy, 101-500 employees

More than a year

May 01, 2021

Pretty good in a busy market
Pros

Aconex boasts a better user experience than some competitor systems with a user-friendly interface. The onboarding training set and tutorial videos make it easy for new users to get started.

Cons

I still find these types of software somewhat cumbersome. While the search functionality is good it could be improved and notification emails can be a real nuisance detracting from the user experience and overall effectiveness.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

Anonymous

N/A, 500+ employees

Less than 6 months

May 01, 2021

A recommended management tool for large scale construction projects
Pros

In use for an immense construction project in Sri Lanka Aconex facilitates easy access to drawings reports and documents from various disciplines. Tracking approvals for site inspections reports and drawings is crucial for project progress.

Cons

My biggest frustration arises from the occasional system crashes which can be highly disruptive especially during site inspection replies.

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

Anonymous

N/A, 51-100 employees

More than a year

Mar 01, 2021

Good Document Control
Pros

Aconex is a powerful tool for document control and workflows offering stability and all necessary tools.

Cons

This tool requires some training lacks friendliness and has a somewhat outdated look and feel.

Ease of use

6

Value for money

9

Customer Support

6

Functionality

6

Jorge A

Utilities, 500+ employees

Less than 6 months

Nov 01, 2020

Give it a Try
Pros

The product's ease of use and phenomenal support from Aconex along with the flexibility of the workflow module are standout features.

Cons

The mobile application falls short and I would appreciate a more robust option for mail through the mobile application.

Ease of use

10

Value for money

9

Customer Support

7

Functionality

4

Amanda

Construction, 500+ employees

More than a year

Jun 01, 2020

Oracle Aconex for Industrial Projects and Professional
Pros

The costly license remains a significant drawback in this software. Additionally users must enter the document name precisely lacking the suggestive features found in search engines like Google.

Cons

The software's major drawback is its expensive license and users must precisely input document names without word suggestions unlike Google.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

Malith

Real Estate, 500+ employees

More than a year

Jan 01, 2020

effective document management
Pros

Users in different locations might encounter synchronization issues due to internet problems. Incorrect permissions may lead to unauthorized document access causing chaos and security vulnerabilities.

Cons

Users in different locations may encounter synchronization issues due to internet problems. Incorrect permissions might lead to unauthorized document access creating chaos and security vulnerabilities.

Ease of use

6

Value for money

6

Customer Support

7

Functionality

10

Anonymous

N/A, 500+ employees

More than a year

Jan 01, 2020

Oracle Aconex for Large Scale Construction
Pros

As a web-based platform Aconex's speed relies on internet quality especially for downloading larger files.

Cons

Being web-based the software's speed relies on the internet connection quality particularly affecting larger file downloads.

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

Manura

Real Estate, 500+ employees

More than a year

Jan 01, 2020

One of the most reliable cloud based software for Operations Management
Pros

Initial training is necessary for utilizing all features. Email capabilities are somewhat limited particularly for smaller projects.

Cons

Prior training is necessary to utilize all features. Limited email capability may be addressed in future upgrades. Ideal for large construction projects; suitability for small-scale projects is uncertain.

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

Anonymous

N/A, 11-50 employees

More than a year

Dec 01, 2019

A must have for a construction company
Pros

More updates are needed when selecting types of letters.

Cons

Enhancements are needed when selecting types of letters.

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

Nuwan

Construction, 500+ employees

More than a year

Nov 01, 2019

Oracle Aconex: An Industry-Leading Project Management Tool
Pros

Uploading files with correct properties can be tedious. View customization is limited and the learning curve for new users is steep.

Cons

Uploading files with correct properties manually is tedious with limited view customization. Mail items should display on the same page as the inbox. No right-click option to open items in a separate tab. Document register standards lack constraints posing challenges for all disciplines. Steep learning curve for new users requires extensive training.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

Clinton

Construction, 11-50 employees

More than a year

Sep 01, 2019

Great product
Pros

The simple ability to cut and paste from external documents into a message is lacking representing a critical area for improvement.

Cons

The software lacks the simple ability to cut and paste from external documents into a message a critical feature that could be improved.

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

Robert

Construction, 11-50 employees

More than a year

Aug 01, 2019

Aconex
Pros

The inability to use the software on a phone hinders accessibility for those on the go.

Cons

Accessibility from the phone is not supported posing challenges for users on the go requiring reliance on emails sent by project managers.

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

Mario

Construction, 101-500 employees

Less than 6 months

Jun 01, 2019

Aconex - your valuable tool
Pros

Recent outages or slow running have been frustrating for daily users.

Cons

Recent outages or slow running have been frustrating especially when daily system use is crucial.

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

peter

Transportation/Trucking/Railroad, 500+ employees

More than a year

May 01, 2019

Good for EPC Companies
Pros

Limited availability of certain reports indicating room for improvement in reporting.

Cons

Reporting has scope for improvement with very few available reports.

Ease of use

6

Value for money

5

Customer Support

6

Functionality

8

Vikas

Construction, 500+ employees

More than a year

Apr 01, 2019

Absolutely awful performance glitches and errors
Pros

Performance issues especially slow file uploads and loading correspondences impact productivity negatively.

Cons

Terrible performance hampers productivity with slow uploads and unpredictable loading times.

Ease of use

3

Value for money

2

Customer Support

9

Functionality

6

Wenray

Design, 51-100 employees

More than a year

Apr 01, 2019

Terrible
Pros

Reliability issues requiring constant page refreshing diminish the user experience.

Cons

Reliability issues require constant page refreshing.

Ease of use

6

Value for money

2

Customer Support

2

Functionality

6

james

Construction, 11-50 employees

More than a year

Apr 01, 2019

Oracle Aconex the Best EDMS
Pros

Improvement is needed in the software's interface and background for better user experience.

Cons

Enhancement of the background and interfacing of the EDMS is needed.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

4

Anonymous

N/A, 500+ employees

More than a year

Feb 01, 2019

Precision in Document Control
Pros

Accuracy in document registration and adherence to project conventions are crucial for software effectiveness.

Cons

Accurate document registration and adherence to project conventions are crucial for software effectiveness.

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

Nick

Construction, 500+ employees

More than a year

Dec 01, 2018

Great product for Onsite CMs
Pros

Difficulty in finding scheduling functionality outside custom forms and challenging program-based usage.

Cons

Scheduling functionality outside custom forms is necessary and program-based use is challenging.

Ease of use

10

Value for money

7

Customer Support

9

Functionality

6

Anonymous

N/A, 500+ employees

More than a year

Nov 01, 2018

A great cloud-based management solution for construction
Pros

Support sometimes lacks reactivity to users' problems possibly due to high demand.

Cons

Support is not always reactive to problems possibly due to being busy and crowded.

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

Gheorghita

Construction, 1-10 employees

More than a year

Oct 01, 2018

Consistency makes for efficeincy
Pros

Inefficient use of tools by some Project Managers leads to confusion and longer task comprehension times.

Cons

Improper use of tools by some PMs leads to confusion about tasks and issues with RFIs and queries.

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

Andrew

Architecture & Planning, 101-500 employees

More than a year

Sep 01, 2018

Oracle
Pros

Oracle's navigation is not always user-friendly.

Cons

Navigation within Oracle is not always easy.

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

Jason

Construction, 51-100 employees

More than a year

Aug 01, 2018

Keeping up with standards
Pros

Challenges persist in keeping up with specific documents highlighting the importance of organization.

Cons

Organizational challenges persist in keeping up with certain documents.

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

Greg

Warehousing, 51-100 employees

Less than a year

Aug 01, 2018

Excellent Document Management System
Pros

While generally positive occasional system downtime is a drawback.

Cons

There are no apparent dislikes about the software except for occasional system downtimes.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Ann

Civil Engineering, 101-500 employees

More than a year

Jul 01, 2018

The industry standard when it comes to project management and CPS
Pros

Pricing can be high but the software's value for coordination outweighs the costs.

Cons

The software's cost depends on required functionality but is justified considering the costs associated with poor coordination and workflows.

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

Dean

Civil Engineering, N/A employees

More than a year

Jun 01, 2018