Overall Rating

4.7

19 Reviews

Rating Distribution

5

star

(14)

4

star

(5)

3

star

(0)

2

star

(0)

1

star

(0)

Satisfaction Score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

filter

Filters

The optimal answer to all your web analytics problems
Pros

Helped me getting valuable insights into user activity, collecting useful data for marketing and sales. Also, I was able to generate various reports, real-time information.

Cons

Long loading time, complex custom report creation,Not very user-friendly interface.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Liam

Information Technology and Services, 51-100 employees

Jul 21, 2023

Best product analytics tool
Pros

Powerful and easy-to-use analytics tool, replaces other analytics tools, great functionality.

Cons

New users may find it challenging to learn.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Ludwig

Internet, 11-50 employees

Jun 23, 2023

It provides real-time analytics that help the organization improve its marketing strategy.
Pros

The software provides access to visualizations and insights, simplifies data collection and analysis.

Cons

Steep learning curve.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Maria

Food & Beverages, 500+ employees

Mar 13, 2023

Great user interface.
Pros

I like the user interface and how it meets all of our requirements for performing all of the functions. I particularly like that it contains the positions of Brand Owner and Product Manager, as well as the multiple schemes that cover all project management paths. I enjoy how Amplitude allows us to interchange chart changes and versions without having to save them, as well as how we can develop dashboards for our team to track important data in one spot.

Cons

I havent faced much difficulty using Amplitude since its generally well-made. But I believe it requires more automation to reduce as much manual work as possible, as we presently require a lot of human effort, which I find inconvenient at times. This is probably the only issue I can pinpoint that requires some improvements. Otherwise, its a great software.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

Alaa E.

Information Technology and Services,, 11-50 Employees employees

Mar 08, 2023

It gives you detailed analytics
Pros

API integration with other tools.

Cons

API configuration can be a bit challenging.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Brendon

Financial Services, 500+ employees

Feb 25, 2023

Makes everyday tasks more efficient.
Pros

I began using amplitude a few months ago and found it to be very different than what I was used to, at least initially. The more I used it, the easier it became and I was surprised how much more efficient I have become at everyday tasks. The user interface is simple, and I can simply construct charts and dashboards here. It also helps that I can include my team in the analysis to factor in multiple opinions and reach a conclusion faster.

Cons

I think that the software is complete and theres nothing thats really holding it back. All the functions are working properly how they should be. However, the only problem is that they have their path finding tool in the paid plan, if that could be placed in a free plan, it would help a lot of consumers and also prevent them from migrating to other apps.

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

Mona

Computer Software, 11-50 Employees employees

Feb 20, 2023

One of the best platform for product analytics and management
Pros

Easy to use, provides multiple products for managing customer behavior data, excellent reports, CDP product for data connections.

Cons

N/A

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Mansi

Computer Software, 500+ employees

Feb 15, 2023

Wonderful for Product Analytics
Pros

Quick data visualization capabilities, simple setup, different options for different use-cases.

Cons

Limitation in "join" functionalities to group multiple events.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kaustubh

E-Learning, 11-50 employees

Feb 11, 2023

Great tool. Their freemium is amazing.
Pros

Easy to use, great freemium options.

Cons

Prices for big companies may seem expensive.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Nessim

Marketing and Advertising, 11-50 employees

Feb 09, 2023

Powerful Functionality.
Pros

The technology has enabled us to learn how users interact with our app and make crucial business decisions based on this knowledge. Amplitude is no doubt one of the most simple tools to implement while still being extremely powerful. It has opened up so many ways in which we can simply monitor any part of our users experience within the app, and utilize the web front to produce fantastic charts and graphs that provide full insight into the users experience.

Cons

The only thing I didnt like was that user properties are only changed when an event occurs. I would prefer that they be updated independently. It would give us greater control and allow easier management of the profiles. The customer support is not great at receiving suggestions and I dont think they have ever forwarded any of mine to the higher management.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

Gary L.

Computer Software, 1-10 Employees employees

Feb 06, 2023

Excellent for team collaborations.
Pros

I was desperately in search of a platform that would allow me and my team to interact with each other when pulling and analyzing product data and thought that Amplitude is a good place to start. I am amazed by the number of features they managed to offer at this price. I use Amplitude to design, for example, user funnels and quickly share them with others. I can also make a dashboard to keep all of my and my team’s essential KPIs in one place, which may be quite useful if someone’s a busy product marketer like myself.

Cons

They have tried to make it the most complete software, which has its downsides. The UI is very clunky and navigating through the panes is a chore. Although I became accustomed to their navigation with time, it was definitely frustrating at first. I also wish they would properly describe the features in their documentation. This would allow me to better utilize them and know which one needs to be focused on more than others.

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

Terry L.

Computer Software, 201-500 Employees employees

Jan 04, 2023

The greatest system for data integration, analytics, reports, and dashboards.
Pros

Ease of integrating analytics, multiple schemes for project management, easy report and dashboard creation, multiple sharing options.

Cons

No difficulties encountered.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Mahmoud

Banking, 500+ employees

Dec 19, 2022

Good company, better product
Pros

Very intuitive, well integrated with other solutions.

Cons

Knowledge base and content could be improved.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Hernan

Information Technology and Services, 101-500 employees

Sep 21, 2022

easily understandable tool for analytics
Pros

Intuitive UI, easy chart and dashboard creation, team collaboration.

Cons

Path finder featureNot available in the free plan.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

N/A, 51-100 employees

Aug 02, 2022

Useful for customer journey tracking and display
Pros

User-friendly tool for personalized data extraction and analysis, good analytics results and visualization.

Cons

Setting up and customization can be complex.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

N/A, 51-100 employees

Aug 01, 2022

A powerful analysis platform that assists you in making the best decisions possible.
Pros

Easy integration of analytics, user-friendly interface, great for creating reports and dashboards.

Cons

More automationNeeded, especially for complex scenarios.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Alaa

Information Technology and Services, 11-50 employees

Jun 01, 2022

This is an excellent resource for obtaining additional information beyond page visits
Pros

Real-time traffic and clickstream analysis, powerful configuration options, high-quality data.

Cons

Limited time frame options, user stitching accuracy, cost concerns.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

N/A, 500+ employees

Jun 01, 2022

Amplitude is one of a kind!
Pros

Very useful and easy-to-use software that increased revenue.

Cons

More specific customer data and insightsNeeded.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Wesley

Consumer Electronics, 11-50 employees

May 03, 2022

Real-time Traffic and Clickstream Analysis Made Easy
Pros

Real-time aspect, various dashboards, cohort analysis, user journey tracking.

Cons

Limited time frame options for dashboard use, user stitching accuracy, cost concerns.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

N/A, 500+ employees

Apr 06, 2022