Overall Rating

4.6

115 Reviews

Rating Distribution

5

star

(72)

4

star

(39)

3

star

(4)

2

star

(0)

1

star

(0)

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

filter

Filters

ClickTime Review
Pros

The ability of effectively tracking employees performance enhances productivity, which is a great asset for our team.

Cons

It might take beginners some time to learn about its multiple features.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Nancy

Information Technology and Services, 11-50 employees

Less than 6 months

Nov 16, 2023

The great software to manage my time
Pros

I find it easy to use and manage. It can quicken our work schedule by monitoring work management and it's not dependent on a specific location.

Cons

It includes unnecessary features that can confuse users, especially those new to the software. Moreover, it is slightly costly.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Bayisa

Food & Beverages, 500+ employees

More than a year

Aug 27, 2023

Good product
Pros

Using it on a daily basis is simple and hassle-free.

Cons

There are times when it becomes difficult to locate the project code.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Deepthi

Computer Software, 51-100 employees

Less than a year

Mar 02, 2023

Excellent client management with robust remote access
Pros

The best thing about Clicktime is that it allows remote access and my team can enter their time and expenses from wherever they are using the app or website. All the client invoices and payroll are easily manageable, thanks to amazing integration with Quickbooks and timely reminders about deadlines.

Cons

There are plenty of quality features but many of these are not necessary for all my employees. For example, cost tracking. The problem is that it’s an all-or-nothing subscription so we are forced to pay for all the features for everyone. It will be great if the vendor can introduce custom pricing plans, where we can choose only the features we need.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

Amy S

Environmental Services, 1-10 Employees employees

Feb 02, 2023

Excellent payroll tool.
Pros

The controls are user-friendly and intuitive. Importing expense data under different profiles and categories is a simple and direct process.

Cons

I haven't come across anything I dislike about this software.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Leonid

Research, 500+ employees

Less than 6 months

Dec 01, 2022

Fascinating
Pros

Clicktime is amazing and scalable. It's also very user-friendly and adaptable. I mainly like its excellent help resources and the outstanding support provided by their responsive customer service team.

Cons

There's nothing we didn't appreciate about this software.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Chris

Transportation/Trucking/Railroad, 500+ employees

Less than a year

Nov 14, 2022

Time Management and Reports
Pros

The reports are highly versatile and make it effortless to quickly obtain the necessary information.

Cons

It would be nice to have a convenient copy feature for notes to apply to each entry throughout the week.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Andrew

Information Technology and Services, 51-100 employees

Less than 6 months

Dec 21, 2021

Critical functionality for our business
Pros

The navigation is easy and the functionality is inclusive.

Cons

Some functionalities seem duplicated across the menus.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Matthew

Information Technology and Services, 51-100 employees

Less than 6 months

Dec 18, 2021

ClickTime Insights
Pros

I love how easy it is to use in all areas. The reporting feature is very impressive as it allows me to showcase important information during our management meetings for project billing and the company's profit and loss.

Cons

During the trial, we experienced a few issues due to incorrect setup and had to clear the cache multiple times to update client billing/budgets. However apart from that, the setup went smoothly during the trial and was great.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Kelly

Information Technology and Services, 11-50 employees

Less than a year

Dec 17, 2021

River Beats
Pros

The user interface is simpler, resulting in an improved user experience.

Cons

Currently, I haven�t discovered any cons. I love the product. Perhaps isn�t it better to provide users with more video education on other features ClickTime excels at?

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

sean

Marketing and Advertising, 1-10 employees

Less than a year

Oct 23, 2021

Amazing software helped me achieve many of tasks and manage my employees in the hospital
Pros

It's easy to use mainly compared to other tools and handling large amounts of data is also simple.

Cons

There's almost nothing, but it doesn't assist me with copy-pasting sentences.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

kamel

Hospital & Health Care, 101-500 employees

Less than a year

Aug 25, 2021

Basic functionality, nothing to write home about
Pros

I like the straightforward process and the fact that software updates are occasional, avoiding the need to relearn how to use it.

Cons

I wish there were more visual cues to prevent getting lost among the numerous rows of time entries. It would be helpful if it were more apparent how to enter time in one view and submit it in another. Additionally, I would like the option to hide weekends (when I don't work) or display them in a different color. Having some favorite settings to avoid adding my main categories each pay period would be great. It would also be cool if my salary was integrated so I could track how much I spend on a specific client.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Kayla

Non-Profit Organization Management, 51-100 employees

More than a year

Aug 13, 2021

Review on ClickTime
Pros

This application is user-friendly and easy to use. Being an administrator is not difficult either, thanks to ClickTime's fantastic support team. They take the time to listen and provide assistance to the best of their ability. I've found the application to be highly intuitive and straightforward. Every time I reach out for help or have a question, the support team is professional, polite, helpful and knowledgeable. We primarily chose this product because of its integration with Quickbooks, which functions seamlessly.

Cons

An upgrade is needed as it can be quite expensive and time-consuming. One disadvantage is the requirement to select a client before making an assignment. It might be challenging to create custom reports. Copying/pasting/adding repeated tasks is not possible. Each entry must be filled out individually.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Anonymous

Not Specified, 101-500 employees

Less than 6 months

Jul 09, 2021

Employee Friendly
Pros

For most users, the program is quite easy to use. The page listing all time off options is particularly helpful.

Cons

While it's simple to use for most users to submit time sheets, it can be slightly more complex on the back end for managers reviewing time off requests and time sheets.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

10

Madeleine

Non-Profit Organization Management, 11-50 employees

Less than a year

Apr 11, 2021

A Good Reporting Tool for Managing Time.
Pros

The fact that ClickTime is very user-friendly has been a important factor in my decision to choose it over other competing platforms.

Cons

Sometimes the app freezes and I have to refresh the page to save my progress. I believe there could be better technical support.

Ease of use

10

Value for money

10

Customer Support

5

Functionality

10

Mithil

Marketing and Advertising, 11-50 employees

More than a year

Mar 19, 2021

Excellent tool to keep track of hours with a great mobile app
Pros

The mobile app is undoubtedly the best feature. It allows you to easily and swiftly track your time with clients and the data syncs instantly with ClickTime servers. Once synced, you can access a wealth of advanced features and send invoices on the ClickTime website. Besides the mobile app, the ClickTime website is incredibly robust, offering all the features necessary for time tracking and invoicing management.

Cons

Navigating the ClickTime website can be a bit difficult due to the multitude of options for managing clients, reports and invoices. The layout of the site itself doesn't help simplify things which gives an overwhelming experience.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

Aaron

Information Technology and Services, 1-10 employees

Less than a year

Mar 15, 2021

Good time tracking software
Pros

As a user, I find the software extremely easy and intuitive for entering and tracking time and client comments.

Cons

We encountered issues with separate entries for man-hours and computer time as we couldn't exceed 24 hours in a day (e.g., working more than 12.5 hours in a single day).

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Matthew

Oil & Energy, 11-50 employees

Less than a year

Feb 21, 2021

Great Time Keeping Software
Pros

The software fulfills all our firm's needs. It serves as our primary time tracking software and is also used for payroll processing. The reporting feature allows us to utilize it for project management as well. It's an excellent tool at an affordable price compared to other overly complex systems.

Cons

The time entry portal limits a day to 24 hours. Our firm utilizes tasks beyond man-hours, such as specialized computer time. It would be beneficial if my employees could log more than 24 hours in a day. For example, 13 man-hours and 12 specialized computer hours.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kyle

Oil & Energy, 11-50 employees

More than a year

Feb 02, 2021

Easy to use and setup
Pros

It's ready to use right after signing up, and the time tracking functionality is sufficient for small organizations. The pricing is affordable too.

Cons

Some functions could be improved, such as manually inputting timesheets when catching up on backlog. There is a need for more flexibility in this area.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Nigel

Non-Profit Organization Management, 1-10 employees

Less than a year

Jan 01, 2021

Quality Product
Pros

The product is very intuitive and easy to use. The main reason for choosing this item was its seamless integration with Quickbooks, which worked exceptionally well.

Cons

The primary complaint about this product was the limited job search function as it only allows searches by the first letter.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Daniel

Computer Software, 11-50 employees

More than a year

Dec 01, 2020

Easy to Use, Great Service
Pros

ClickTime is highly user-friendly and can be customized to meet the specific needs of our organization.

Cons

One challenge we've faced as an organization is determining the different levels of access for regular users, managers and admins. However, we've found easy workarounds for this.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Angella

Non-Profit Organization Management, 11-50 employees

More than a year

Nov 01, 2020

Overall experience
Pros

The ease of use in tracking time for the numerous projects is the best. As I have to do this so assistance of the software with this is essential for both me and the company. Additionally, the ability to quickly generate reports to check the number of hours spent on specific tasks for a project is incredibly helpful for future job estimates.

Cons

I haven't encountered any cons in my daily usage of this product.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Michael

Design, 11-50 employees

More than a year

Oct 06, 2020

Satisfied Longtime ClickTime User
Pros

This application collects a vast amount of information while remaining simple for users to fill out. Managers have access to a variety of reports that allow them to view data by task, person, project, etc. The ability to export these reports and lists of projects or users into different formats such as HTML, PDF, or Excel is effortless. The Advanced Tools feature provides admins with ease in altering past data for corrections, such as adjusting incorrect tasks, hours, or projects.

Cons

Creating custom reports can become challenging. Managers have the ease and speed to select the most suitable preexisting report for their needs. However, it would be beneficial to have clearer and faster previews. I wish there was a user-friendly built-in feature to track projects on a budget-to-actual basis. Currently, we're exploring the Project Insights Tool, which meets many of our requirements but lacks certain features we need to make it truly useful.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Shelley

Design, 11-50 employees

More than a year

Oct 03, 2020

Great Service and Time Saver
Pros

ClickTime has made a significant impact on our company. It has simplified our time and cost tracking, making it easier to allocate resources effectively. It has greatly improved our overall operations. The reporting functionality is extensive and provides valuable data that helps in making informed business decisions.

Cons

The system's setup for client billing doesn't align with our business operations but we managed to find different ways.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Julie

Management Consulting, 11-50 employees

Less than a year

Sep 05, 2020

Lots of great features!
Pros

This software is highly user-friendly for both usage and administration. The reporting features are excellent, offering extensive customization options and the ability to save steps. Setting up new users is easy, and training them is a breeze.

Cons

It was a bit costly and required significant effort to transition users out of the system (we had to pay per employee).

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Nathan

Computer Software, 500+ employees

More than a year

Sep 04, 2020

Easy to use
Pros

It's a straightforward and intuitive platform. I find it incredibly easy to use.

Cons

Currently, I don't feel that anything is missing.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Manish

Information Technology and Services, 500+ employees

Less than a year

Aug 27, 2020

IMS Review
Pros

It's user-friendly, and my favorite feature is the monthly billable percentage display.

Cons

The only thing i wish to have is that I would like a copy-paste feature for a days timesheet. While the quick day button works when progressing to the next day, I've encountered issues when I've entered my timesheet on the wrong day and I would prefer to copy and paste it into the correct day instead of manually retyping everything.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Brian

Marketing and Advertising, 51-100 employees

More than a year

Aug 23, 2020

No one likes doing their timecards...
Pros

Pulling reports is a breeze, with a wide variety of options available. It would be beneficial if companies could select specific reports they require and hide the ones they don't use.

Cons

For individuals who only need to input their hours, it should be easier to log in and add their time on a daily basis. How can we reduce the time it takes for users to input their hours? The website design feels outdated; updating the user experience through design and layout would be beneficial. Adding a one-click option to access the timecard directly would be helpful. Additionally, improving the process of revising a rejected timecard would be appreciated. The search function within the timecard should be more intuitive (e.g., recognizing "P&G" when written without spaces).

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

Jessica

Marketing and Advertising, 51-100 employees

More than a year

Aug 21, 2020

Easy to use
Pros

ClickTime is incredibly user-friendly for tracking time spent on programs. The task list makes it easy to specify the exact work I'm doing. The reporting tool is straightforward and offers numerous standard reporting options.

Cons

I initially thought using this tool would be time-consuming but I was pleasantly surprised that it wasn�t.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Denise

Events Services, 500+ employees

More than a year

Aug 18, 2020

Easy to manage, Easy to Administer
Pros

The ability to easily manage my time and oversee staff timesheets from both the desktop and mobile app is fantastic. The accuracy it offers is highly valuable.

Cons

Sometimes the saved "cost centers" don't carry over to the following week...

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

John

Non-Profit Organization Management, 11-50 employees

Less than a year

Aug 17, 2020

Feedback from user, weekly approve the timesheet.
Pros

Sorting by the approver is a significant benefit and saves valuable time.

Cons

It would be helpful to receive summary reports as reminders to update or approve timesheets.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

PUVADON

Semiconductors, 500+ employees

More than a year

Aug 16, 2020

The Best I Have Used
Pros

ClickTime is exceptional as it is accessible on my desktop, tablet and mobile devices. It makes timekeeping easy for me to. I like the dropdown menus, the ability to replicate a full day, and the convenient access to comprehensive analytics about my team and the entire organization.

Cons

It would be great to have a voice interface and a way to integrate the system with our accounting software, so I can control its powerful expense management features. However, these are minor concerns.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

David

Public Relations and Communications, 101-500 employees

More than a year

Aug 15, 2020

It is easy to use, intuitive and helps us organize and locate the information easily
Pros

It's a great software that greatly assists with monthly reports on client and staff productivity.

Cons

It should be possible to organize resource planning in alphabetical order.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Margareth

Marketing and Advertising, 101-500 employees

More than a year

Aug 14, 2020

ClickTime saves time & money
Pros

Clicktime is packed with features and designed specifically for Nonprofits. It caters to Fund Sources, Programs, and tasks, aligning with accounting standards and software. Unlike other products that require workarounds, Clicktime streamlines the handling of Fund Sources and Programs. This tailored approach is a major advantage. Besides payroll, it also offers robust expense reporting. Both payroll and expense entry were a breeze for our staff. The approval routing features and accurate reporting have greatly enhanced management effectiveness, enabling us to complete grant reimbursement and performance reports effortlessly.

Cons

Clicktime lacks an interface to integrate with payroll and/or accounting software. Users don't have the option to personalize their pages with images or backgrounds.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Cathy

Accounting, 1-10 employees

Less than 6 months

Aug 13, 2020

ClickTime Review
Pros

It fulfills the basic needs and is helpful for allocating time across teams.

Cons

It can be a bit confusing and not very intuitive.

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

Meg

Public Relations and Communications, 11-50 employees

More than a year

Aug 13, 2020

Thanks to Clicktime
Pros

We rely on this software to generate reports that guide our team. Its assistance has been invaluable, and we are grateful for its usefulness.

Cons

It could be faster. Thank you for asking.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Murat

Events Services, 51-100 employees

More than a year

Aug 08, 2020

Easy to Use
Pros

I can use it from any device, whether it's a laptop or a mobile phone.

Cons

There are some minor bugs here and there that could be addressed.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

tonio

Computer Software, 51-100 employees

More than a year

Aug 02, 2020

Click Time Review
Pros

Previously, my company relied on Excel Sheets for payroll submissions. ClickTime has streamlined the process, providing a more user-friendly and reliable alternative. I appreciate the ability to review and edit my own submissions as well as those of my staff in my supervisory role. Having expense sheets and weekly time sheets in one place is convenient. Uploading receipts for expense sheets is effortless. One of the standout features is that ClickTime worked with my company to customize options for therapy/educational purposes.

Cons

Occasionally, ClickTime deletes the administration notes which are key for our billing and customer service purposes. The search function within the service options is not user-friendly either. As a supervisor I would prefer the ability to edit timesheets without having to click on each day, as it takes a long time to load.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Robyn

Primary/Secondary Education, 51-100 employees

More than a year

Aug 01, 2020

ClickTime Applicability for a Small Nonprofit
Pros

ClickTime offers a practical and streamlined solution for managing staff and program budgets. The Reports feature, in particular, is extremely valuable for tracking and reporting on grants. We can generate reports for the entire grant project or break it down into specific jobs and projects, both in terms of staff time and associated expenses. The range of report options is extensive, and the system is easy to navigate. Recently, our organization upgraded and added the Insights feature to our ClickTime account. This addition provides more in-depth budget tracking and a convenient overview of all grants from a single screen in real time. It not only allows for more comprehensive analysis of specific budgets over the duration of a grant but also saves time by enabling quick financial check-ins between more detailed reports.

Cons

Regarding the Insights feature, the budget summaries and analysis don't include any associated expenses, so a separate report needs to be generated for a complete budget picture. While it adds an extra step, it's not a significant issue in relation to ClickTime's overall functionality. It presents a small opportunity for ClickTime to further improve this feature.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Shannon

Non-Profit Organization Management, 1-10 employees

More than a year

Jul 27, 2020

have used Clicktime for 4 /12 years
Pros

It's an effortless tool that I've been using for 4 1/2 years without any issues. It's incredibly user-friendly.

Cons

Nothing...I haven't experienced any issues. The tools ease of use is fantastic.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jacqui

Hospitality, 500+ employees

More than a year

Jul 25, 2020

ClickTime review
Pros

The drop-down functionality is easy to use, and the weekly view provides helpful clarity. Being able to see the total for each week is valuable.

Cons

Copying weeks is not straightforward, and as many tasks are repetitive on a weekly basis, it would be more convenient to set up a template and make adjustments rather than starting from scratch each week.

Ease of use

4

Value for money

6

Customer Support

4

Functionality

6

Dustine

Marketing and Advertising, 51-100 employees

More than a year

Jul 21, 2020

Straightforward and effective
Pros

The software is user-friendly and gets the job done effectively. One feature I particularly like is the Timesheet View, which provides a quick overview of the time spent on each client or work order.

Cons

There are a few features I'd like to have: 1. The ability to search through comments. 2. The option to move entries to a different client/work order without having to recreate them. 3. Grouping entries in customized categories would be helpful, such as "Client of type A" or "Client of type B." 4. Having the ability to export to XML or a similar format. 5. It could be a bit quicker.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Stijn

Information Technology and Services, 11-50 employees

More than a year

Jul 19, 2020

Easy!
Pros

I find this organization's time record management system to be easy and customizable. I use it every day and appreciate the ability to switch between weekly and daily views, add notes, create multiple project-based codes, and track expenses.

Cons

None, the software is well-designed, customizable and user-friendly.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LISA

Non-Profit Organization Management, 51-100 employees

More than a year

Jul 18, 2020

Good product and easy to use
Pros

It's easy to use, and the categories and projects carry over from one week to another, making time entry faster. Additionally, I appreciate the ability to unsubmit if I make a mistake, without needing to involve managers for unapproval and resubmission. The timely save and the option to add hours both row-wise and column-wise make project assignments effortless.

Cons

Show weekends or provide customization options for displaying them.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pallavi

Information Technology and Services, 500+ employees

More than a year

Jul 17, 2020

Quick and Simple
Pros

ClickTime is incredibly straightforward and effortless to use. The reporting feature enables me to effectively manage various aspects of our organization and employee time management.

Cons

Allowing individual users to customize their own project and job options would be a nice addition.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Amy

Non-Profit Organization Management, 51-100 employees

More than a year

Jul 16, 2020

Great Tool
Pros

This tool is intuitive and makes it easy to track time spent on individual projects.

Cons

It would be great if I could easily view a specific customer. My team is dedicated to one client but when we enter information, a list of over 100 clients appears.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Christine

Events Services, 500+ employees

More than a year

Jul 15, 2020

Review
Pros

It's user-friendly and comes at a very affordable price. I appreciate how the PTO is displayed on the screen.

Cons

It would be great to have the ability to enter notes or to have the notes displayed.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Sheyla

Law Practice, 51-100 employees

More than a year

Jul 15, 2020

Fast and Easy Tracking
Pros

The summary function is incredibly simple to use, and it allows me to stay updated on my project progress on the go.

Cons

The software could benefit from including 15-minute increments.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Aaron

Financial Services, 500+ employees

More than a year

Jul 14, 2020

Charitable review
Pros

It's easy to comprehend and provides clear instructions for use.

Cons

No cons. It's easy to use. Nothing else to add.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Corinne

Education Management, 500+ employees

More than a year

Jul 13, 2020

Simple, and Mostly Effective
Pros

Simplicity is key, and the immediate applications are straightforward and easy to grasp.

Cons

The mobile app is quite complex, and I've never been able to use it. Additionally, there are no options to easily repeat dropdown boxes week after week.

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

Ian

Public Relations and Communications, 500+ employees

More than a year

Jul 11, 2020