Clinked Software

Promising software with a Helpful client portal

Pros

The Clinked team is really helpful and professional. We have loved using it for our organization. Clinked makes it simple to share files and generate content within a team. They have also built a private cloud for my company (at an added cost) that can be utilized for a variety of purposes. We mainly use it to store files, which aids the aforementioned sharing between team members without the worry of individual users space running out.

Cons

The private cloud is the backbone of our operations, but its difficult to customize at our end. We would love greater control over storage allocations and user access. It is still very functional though, so dont get me wrong. Just a little more flexibility and customization from within the platform, and it would be perfect.

Excellent security features.

Pros

Clinked has an excellent business portal. It gives me peace of mind that all of my data is saved with encryption and made available for future reference. I can download and share whichever file I want right from the app itself. Or I can have my clients login and take a look themselves. Several persons can participate, which is beneficial to the client. Everything, from files to debates, is in one convenient location. Ive been using it every day for almost a year. I strongly suggest it.

Cons

Even when extended, the picture download box is relatively small. And though it boasts a lot of the same capabilities as Google Docs, it comes with no spell check, not even as an add-on. This is extremely inconvenient and time-consuming, especially for clients. Other than this, I have no complaints as the software runs smoothly and never breaks down. The support team is good at helping with small issues that come up every now and then.

Its so easy to use!

Pros

Clinked has been helpful in several ways and it’s amazing how well it manages everything. The best thing by far is the client portal. After a plan upgrade, I was able to utilize all the capabilities of the software without much effort. My clients find the software easy to use as well since I ask them to share all the information with me through the platform for better tracking accountability. I enjoy how the activity stream displays who did what and when in chronological order.

Cons

They had marketed the Tasks feature so heavily that it became one of the reasons I chose to switch to this software. I was surprised to learn that I needed to upgrade in order to use Tasks in all of my groups. I was able to use only a few of them in select groups with the previous plan, but theyve imposed a need to upgrade to use them in all groups. And thats not actually the bad thing about it. The issue is that the price jump between plans is substantial. I believe I can get more in another software for the same price.

User-friendly design.

Pros

What I loved best about the software is its clear, well-organized, and user-friendly design. In just a few minutes, we were able to redesign the complete customer interface with our own logo, custom domain name, favicon, and headers for each group/client. I really enjoy how I can incorporate Google Docs inside the portal as well as embed media from various websites such as Youtube, Vimeo, Fleeq, Brandquiz, and so on. They also have a solid mobile app, which makes everything easier to access.

Cons

Clinked seriously lacks integrations with third-party products, especially the ones that we already utilize. Adobe Sign is the major integration that we do not have. Furthermore, the storage for the plan we purchased is extremely limited, thus many people are recommending investing in Google Drive, OneDrive, and other services. The member constraints are also a disadvantage because we must constantly check for available license due to the license limit.