Dock

Dock

4 Reviews

Enhance team productivity with Dock software, a versatile collaboration platform featuring document management, task assignments, and project collaboration. A game-changer in team collaboration and efficiency, it streamlines operations, ensuring effective team communication and collaboration. Discover how to navigate its features or check out the pricing plans.

Dock Specifications

Time Tracking

Task Management

Reporting

Budget Management

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What is Dock?

Overview

Dock is an all-in-one workflow management and collaboration solution designed for healthcare teams. The HIPAA-compliant platform allows medical organizations to manage their day-to-day tasks and facilitate collaboration among physicians. It offers tons of useful features, including @mentions, access permissions, import/export, automated reminders, and database administration. Supervisors can leverage the system to create new tasks with details such as patient name, due date, assigned physicians, custom labels, and priority status.

The cloud-based application offers mobile apps for both iOS and Android devices, enabling professionals to invite multiple colleagues and create to-do lists for improved collaboration on tasks. Subscribers can easily add comments on assigned tasks, receive automated reminders, and attach media files. The program’s activity dashboard enables organizations to track the real-time status of tasks, monitor team performance, and categorize to-do lists into folders using the drag-and-drop functionality.

Furthermore, the management system supports integration with various third-party applications available on the market. Medical practices can rely on the software to streamline daily operational processes and secure confidential practice information through its single sign-on (SSO) capabilities.

Dock Pricing

The Dock pricing depends on the plan chosen. The vendor offers the following plans:
  • Basic - $20/user/month 
  • Premium - $35/user/month 
  • Pro - $50/user/month 
  • Enterprise and API - Customized Pricing 

Disclaimer: The pricing is subject to change. 

Dock Demo

You can see for yourself how intuitive the Dock project management system is to use by simply scheduling a demo. The comprehensive Dock Software Demo will let you check out the product in a more detailed manner and see how it benefits your healthcare organization.

Dock Review

Dock has been well-reviewed across most sites. The application is praised for its intuitive interface, clean dashboards, and wealth of workflow automation features.
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Our Thoughts

Dock is a sophisticated workflow management and team collaboration platform built to help healthcare organizations simplify task creation, monitor employee performance, and automate workflow processes for standardization.

Dock Features

Dock project management software offers a robust suite of collaboration tools to help users facilitate communication within teams, add attachments, description boxes, and comment threads to cards. Healthcare organizations can also use this functionality to identify who’s responsible for each task.

The mobile app, which is available for iOS and Android devices, is easy-to-use and allows providers to take in-progress work with them on the go. This offering enables clinicians to complete a variety of tasks, including communication with colleagues, submission of expenses, and creation of to-do lists.

Dock software comes equipped with comprehensive task management functionalities that let users create tasks, control important task details, and add details, such as priority or duration. Moreover, clinicians can track the real-time status of their work and organize tasks using the drag-and-drop functionality.

Pros and Cons of Dock

Pros

  • Software is HIPAA-compliant
  • Offers automated workflows
  • Reduces administrative paperwork
  • Centralizes task tracking

Cons

  • Initial setup may take time
  • Integration with existing systems may require technical assistance

Dock Pricing

Basic

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What's Included

  • HIPAA-compliant

  • Up to 5 users

  • Unlimited task lists, patient profiles, and workflow templates

  • Email to task integration

  • Custom task statuses

  • Patient labels/tags

Premium

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What's Included

  • Everything in Basic and

  • HIPAA-compliant

  • Up to 25 users

  • Smartflows™ automations

  • Configurable task elements

  • Dock Analytics dashboard

  • Teams & multi-user groups

  • Calendar view

Pro

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What's Included

  • Everything in Premium and

  • HIPAA-compliant

  • Up to 50 users (10 minimum)

  • Dock Chat

  • Email from tasks

  • Fax from a task*

  • SMS from a task*

  • E-sign documents from task*

  • Advanced integrations and automations

  • Enhanced support and implementation

Enterprise & API

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What's Included

  • HIPAA-compliant

  • Unlimited users

  • Modifiable BAA

  • RESTful APIs

  • White-label and iframes

  • Custom webhooks

  • Enhanced analytics and reporting Embedded widgets

Dock Reviews

Overall Rating

4.5

4 Reviews

Rating Distribution

5

star

3

4

star

0

3

star

1

2

star

0

1

star

0

Jan 01, 2023

HIPAA Certified Task Manager

Marie Eulie

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

This task management system allows for the delegation of routine or repetitive tasks to assistants, who can mark them as complete once finished. The system supports adding multiple subordinates as needed.

Cons

While this task manager is not free, it is essential, especially for those requiring a secure and HIPAA-certified solution.

Dec 01, 2022

Not as seamless as advertised

Amy

Health, Wellness and Fitness

Ease of use

5

Value for money

2

Customer Support

7

Functionality

8

Pros

The integration of this HIPAA-compliant task management system with the EHR (Electronic Health Record) system, such as IntakeQ, was highly appreciated. It simplifies tracking patient onboarding processes, insurance referrals, pre-authorization requests, and other related tasks.

Cons

Despite starting with Dock in August 2022, as of December 29, 2022, there was still no usable Smartflow for onboarding new patients. The self-help support page lacks sufficient instructions or walk-throughs for setting up Smartflows, leading to challenges in configuring them. While regular workflows functioned properly, setting up Smartflows proved to be excessively challenging, resulting in an inability to automate tasks for a smooth onboarding process.

Aug 01, 2022

Love this!

Alicia

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Setting up workflows is straightforward with this system, which offers numerous features for organizing lists. Additionally, the customer service provided is excellent.

Cons

Although setting up workflows is straightforward, configuring Smartflows after upgrading was not as intuitive. The lack of tutorials or online support resources for guidance and frequently asked questions is noted, although the support team is responsive when assistance is requested.

Oct 01, 2021

Great Task Management

Vanessa

Mental Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

this task management system super easy to use and effective for their team's needs, providing seamless functionality.

Cons

Adding a time clock feature to track time for each task upon completion could enhance the functionality of the task manager.

Frequently Asked Questions

The typical users of Dock software include small, medium, and large organizations.

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