softwareDoneDone Software
49 Reviews
Explore DoneDone, an agile software designed to streamline bug, task, and issue tracking. With its intuitive interface, manage your development, testing, and customer support efficiently. No more messy spreadsheets or bulky software, just a simple, robust solution for your small business needs.
DoneDone Software Specifications
Time Tracking
Task Management
Reporting
Budget Management
What Is DoneDone?
Overview
DoneDone is a comprehensive issue-tracking and project management software designed to streamline task management and enhance team collaboration. With its intuitive interface and powerful features, the software provides a centralized solution for teams to track, manage, and resolve tasks and issues effectively. Whether it's bug tracking, customer support, or project planning, DoneDone helps businesses stay organized and productive.
What Is DoneDone Best For?
DoneDone software known for its ability to manage projects and customer support in one comprehensive platform. Your support team can track tasks, bugs, and issues efficiently, ensuring no work slips through the cracks. The software offers features such as shared inboxes for seamless email ticketing and customizable workflows to fit unique business needs.
DoneDone Pricing
- Collaborate - $5/user/month
- Outreach - $10/user/month
Disclaimer: The pricing is subject to change.
DoneDone Integrations
Using Zapier, DoneDone can connect with a wide range of third-party applications. Other integrations include the following but are not limited to:
How Does DoneDone Work?
Here is a step-by-step guide on how to start using the DoneDone project management software:
- Log in to the software using the credentials
- Track tasks and manage projects from the central hub dashboard
- Click the 'New Project' button and provide relevant project details such as name, description, and team members involved
- Within each project, you can add specific issues or tasks. Click on 'New Issue' and fill in the necessary details like title, description, priority, and assignee
- Assign tasks to team members by selecting their names from the dropdown menu in the issue details
- Keep track of task progress through status updates and comments. Team members can communicate and collaborate on each issue
- Once a task is completed, mark it as 'Resolved'. This indicates that the issue has been successfully addressed
- Analyze project performance and track team efficiency
Who Is DoneDone For?
DoneDone caters to small businesses. It is particularly beneficial for:
- Software development companies
- IT departments
- Customer support teams
- Marketing agencies
- Project management professionals
Is DoneDone Right For You?
DoneDone is ideal for businesses seeking a comprehensive issue-tracking and project management solution. Its user-friendly interface and customizable features make it adaptable to various industries and sectors. Moreover, DoneDone strongly emphasizes security and compliance, protecting your sensitive data. With robust protocols in place, businesses can trust in the integrity and safety of their information while benefiting from enhanced productivity and streamlined workflows.
Read DoneDone reviews to see how a power user can benefit from this software. Call Software Finder at (661) 384-7070 for more details.
DoneDone Software Features
DoneDone provides a seamless platform for issue and task tracking within projects. This functionality allows teams to categorize and prioritize issues, ensuring they are addressed promptly and efficiently.
The software allows you to create custom workflows, defining stages and transitions that align perfectly with your team's unique needs. This level of flexibility ensures that your projects are managed in the most efficient way possible.
DoneDone facilitates seamless collaboration among team members. Users can easily comment on issues, update statuses, and communicate effectively within the platform. This fosters a productive and communicative work environment, which is essential for tackling tasks and projects as a team.
Keeping tabs on project progress is made easy with project dashboards. These dashboards offer a comprehensive overview of project status, allowing you to quickly assess how tasks progress. Key metrics and insights are readily available, empowering you to make informed decisions.
You can generate detailed reports to thoroughly analyze project performance and team efficiency. These DoneDone reports can answer important questions like how long the team takes to respond to support tickets. By leveraging data-driven insights, you can make strategic adjustments to enhance productivity and streamline workflow management.
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Pros and Cons of DoneDone Software
Pros
- Easy to use
- Reduces the risk of broken email chains
- A good alternative to using bulky software for bug and task tracking
- API access is available
- Robust features
Cons
- No free version available
- May not be suitable for large enterprises
- Multi-language support not available
DoneDone Software Pricing
Collaborate
Bug, issue, and task tracking internally and with your clients
View Price
What's Included
Custom Workflows
Unlimited Projects
Integrations
Project, Task & Team Reporting
Due Dates
Task Description Templates
API Access
Kanban (coming soon)
Outreach
DoneDone Mailboxes for customer support and feedback management
View Price
What's Included
Everything in Collaborate and:
Unlimited Mailboxes
Mailbox & Conversation Reporting
Office Hours
Auto-Responder
Saved Replies
DoneDone Software Reviews
Overall Rating
4.6
49 Reviews
Rating Distribution
5
(32)
4
(13)
3
(3)
2
(1)
1
(0)
Share your experience
Overall Rating
4.6
49 Reviews
Rating Distribution
5
32
4
13
3
3
2
1
1
0
Share your experience
Frequently Asked Questions
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