Overall Rating
3.9
18 Reviews
Rating Distribution
5
(5)
4
(7)
3
(6)
2
(0)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
3.9
18 Reviews
Rating Distribution
5
(5)
4
(7)
3
(6)
2
(0)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Overall good
Overall good
Pros
Managing tasks, prioritizing and checking workflow is very simple.
Cons
Reporting hours takes a bit of time and can be a bit disorganized.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Natalia
Marketing and Advertising, 51-100 employees
More than a year
Apr 04, 2024
Good software but.....
Good software but.....
Pros
It provides all the functionalities necessary for proper project management. I can create email templates to use when needed.
Cons
The graphical interface is straightforward, but some processes are difficult to understand or learn.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
10
Chiara
Medical Practice, 1-10 employees
Less than 6 months
Jun 08, 2022
Easy Redmine, sometimes not so easy
Easy Redmine, sometimes not so easy
Pros
Easy Redmine is an excellent ticketing system, and I was able to set up various projects where our customers can submit their tickets. It is quite straightforward and functional when it comes to assigning tasks, setting priorities and reporting or tracking time.
Cons
Implementing it as a self-hosted solution has been quite challenging. I'm not happy with the lack of an easy overall view, and when responding to tickets with long threads, it quotes the first email instead of the last one in my response.
Ease of use
6
Value for money
8
Customer Support
5
Functionality
8
Massimiliano
E-Learning, 1-10 employees
Less than a year
Jun 05, 2022
I don't like its graphical interface very much
I don't like its graphical interface very much
Pros
It offers all the functions for project, task and sub-task management. In our company, we use it as a helpdesk, and I must admit that it does its job. Even though sometimes customer responses duplicate tasks, leading to confusion.
Cons
Unfortunately, as mentioned in the title, I'm not particularly fond of its graphical interface, which is often unintuitive and cumbersome. However, it remains a solid application.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Giuseppe
Information Technology and Services, 1-10 employees
More than a year
May 13, 2022
Comprehensive but basic tools suite with accessible pricing
Comprehensive but basic tools suite with accessible pricing
Pros
It tries to provide multiple tools at once, with all the essential features for managing projects, people, issues, customers and even portfolios.
Cons
I believe it attempts to encompass multiple tools at once but only offers basic functionality for each area. In the end, it becomes a versatile but not masterful solution.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
5
Anonymous
Not Specified, 500+ employees
Less than 6 months
Jun 15, 2021
Not a trustworthy company anymore - don't use them if you just starting a business.
Not a trustworthy company anymore - don't use them if you just starting a business.
Pros
I started using Easy Redmine eight years ago, and it was perfect. The team was solely focused on project management, developing software that would work for any traditional team following the PMI project management process. They prioritized what mattered to customers and continually improved the modules. But things have changed...
Cons
Recently, we tried to purchase a knowledge base plugin. We paid for it, but instead of receiving the plugin, we were asked to pay 1000 EUR to update the entire stack, or else we wouldn't get the plugin. We verified with the support manager, and they do have a version of the plugin that would work but they still won't let us have it.
Ease of use
4
Value for money
6
Customer Support
2
Functionality
4
Artem
Information Technology and Services, 11-50 employees
More than a year
Feb 16, 2020
The best IT project management/bug tracking/documentation option
The best IT project management/bug tracking/documentation option
Pros
Redmine is the best option I know for IT project management, bug tracking and documentation, considering cost and benefit. Also Easy Redmine makes everything more appealing. The cloud version is easy and quick to deploy.
Cons
It can be quite costly depending on the size of your team and available budget. If you're considering the server version, there may be more affordable or even free options if you're willing to invest time in configuring and maintaining the environment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
Jan 27, 2020
Good project admin tool
Good project admin tool
Pros
Logging time and creating projects using our templates is effortless.
Cons
Editing user settings can be complicated and requires thorough exploration to find the desired option.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
Apr 02, 2019
useless the spaceship if there is no astronaut in it
useless the spaceship if there is no astronaut in it
Pros
I really like Redmine. It has functions for everything, and with all the plugins available, you can have a proper EMS system.
Cons
It's quite complex, making it difficult for most regular users to navigate and utilize effectively.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Tamas
Utilities, 51-100 employees
More than a year
Dec 01, 2018
Redmine for easy Project Management
Redmine for easy Project Management
Pros
Redmine is a user-friendly. You only require basic training to learn how to use this this software. It also excelled in tracking the history of tasks and projects which allows me to easily follow the progression. It is great for reporting and isolating projects within groups.
Cons
There were numerous instances where different users could make edits to others work. The ability to isolate read/write permissions needs improvement.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Matt "Griff"
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
Nov 14, 2018
My take on Easy Redmine
My take on Easy Redmine
Pros
It was relatively easy to learn the app.
Cons
The wiki (page indexing) feature of Redmine still feels counter intuitive.
Ease of use
5
Value for money
7
Customer Support
6
Functionality
6
Anonymous
Not Specified, 51-100 employees
Less than a year
Sep 17, 2018
Best tool to create and manage projects I have ever used
Best tool to create and manage projects I have ever used
Pros
It's really easy to use. I was part of a large group that required several integrations, and we had different schedules. This tool was visually appealing and intuitive, with a simple drag-and-drop interface. When switching to another tab, I could view the entire project and its current status for the entire team. It helped us identify pain points and efficiently manage them.
Cons
Exporting data and using it outside of the product was challenging. When attempting to create a PowerPoint presentation with the tool, it was arduous to edit and ensure a polished outcome.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Juan Carlos
Entertainment, 500+ employees
Less than a year
Apr 18, 2018
I have worked with this product trying to integrate it with testlink, but experience was bad.
I have worked with this product trying to integrate it with testlink, but experience was bad.
Pros
The installation process is straightforward, even for inexperienced users.
Cons
The customer support provided was not of a satisfactory level, and it doesn't allow integration via REST API.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Francisco
Information Technology and Services, 101-500 employees
Less than 6 months
Feb 21, 2018
Very detailed oriented software with a lot of functionality and customization and features.
Very detailed oriented software with a lot of functionality and customization and features.
Pros
The software is offers several benefits such as allows easy customization and provide reliable tracking functions. Also time tracking functionality and robust statistical data analysis are commendable features too.
Cons
Sometimes, it's difficult to locate components as they are hidden within various functions. Attendance needs to be refreshed daily.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
7
Dave
Information Services, 51-100 employees
Less than 6 months
Dec 23, 2017
Highly Customizable Project Management Tool
Highly Customizable Project Management Tool
Pros
I like the software's extensive range of features. The concept is ideal for enterprise solutions, and if you understand how it works, the tool is incredibly useful for day-to-day project activities. The application can be customized to suit your needs as it offers a high level of flexibility.
Cons
Easy Redmine is a fantastic software tool. However, it might require some time to adapt to it. But once you do, a world of possibilities opens up.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Laron
Information Technology and Services, 101-500 employees
Less than 6 months
Nov 13, 2017
Provide a nice usability / UI touch to the core Redmine. Worth the money spent.
Provide a nice usability / UI touch to the core Redmine. Worth the money spent.
Pros
The UI/UX design is appealing, built on top of Redmine, with good performance. It's easy to navigate and provides reliable commercial plugins that seamlessly integrate with the Easy Redmine Suite.
Cons
It may not seamlessly integrate with other plugins. The Agile Board plugin lacks certain functionalities, such as displaying parent tasks.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hung
Information Technology and Services, 51-100 employees
More than a year
Jul 25, 2017
Amazing and Accurate tool
Amazing and Accurate tool
Pros
It's highly flexible, easy to use, and accurate.
Cons
The application looks busy...very busy.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Norman
Telecommunications, 51-100 employees
Less than a year
Jul 09, 2016
Easy Redmine System Application
Easy Redmine System Application
Pros
After the installation of this software the work efficiency of the employees has increased significantly which results in productive results. Also let me mention one other thing that the user interface of the software is quite user-friendly, attractive and easy to navigate. Handling multiple projects in less time is a primary focus for many customers and Easy Redmine fulfil this purpose. We are pleased with our purchase and have no regrets.
Cons
So far, I haven't come across any drawbacks in the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ali
Consumer Goods, 500+ employees
Less than a year
Jun 11, 2016
Filters
Overall good
Overall good
Pros
Managing tasks, prioritizing and checking workflow is very simple.
Cons
Reporting hours takes a bit of time and can be a bit disorganized.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Natalia
Marketing and Advertising, 51-100 employees
More than a year
Apr 04, 2024
Good software but.....
Good software but.....
Pros
It provides all the functionalities necessary for proper project management. I can create email templates to use when needed.
Cons
The graphical interface is straightforward, but some processes are difficult to understand or learn.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
10
Chiara
Medical Practice, 1-10 employees
Less than 6 months
Jun 08, 2022
Easy Redmine, sometimes not so easy
Easy Redmine, sometimes not so easy
Pros
Easy Redmine is an excellent ticketing system, and I was able to set up various projects where our customers can submit their tickets. It is quite straightforward and functional when it comes to assigning tasks, setting priorities and reporting or tracking time.
Cons
Implementing it as a self-hosted solution has been quite challenging. I'm not happy with the lack of an easy overall view, and when responding to tickets with long threads, it quotes the first email instead of the last one in my response.
Ease of use
6
Value for money
8
Customer Support
5
Functionality
8
Massimiliano
E-Learning, 1-10 employees
Less than a year
Jun 05, 2022
I don't like its graphical interface very much
I don't like its graphical interface very much
Pros
It offers all the functions for project, task and sub-task management. In our company, we use it as a helpdesk, and I must admit that it does its job. Even though sometimes customer responses duplicate tasks, leading to confusion.
Cons
Unfortunately, as mentioned in the title, I'm not particularly fond of its graphical interface, which is often unintuitive and cumbersome. However, it remains a solid application.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Giuseppe
Information Technology and Services, 1-10 employees
More than a year
May 13, 2022
Comprehensive but basic tools suite with accessible pricing
Comprehensive but basic tools suite with accessible pricing
Pros
It tries to provide multiple tools at once, with all the essential features for managing projects, people, issues, customers and even portfolios.
Cons
I believe it attempts to encompass multiple tools at once but only offers basic functionality for each area. In the end, it becomes a versatile but not masterful solution.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
5
Anonymous
Not Specified, 500+ employees
Less than 6 months
Jun 15, 2021
Not a trustworthy company anymore - don't use them if you just starting a business.
Not a trustworthy company anymore - don't use them if you just starting a business.
Pros
I started using Easy Redmine eight years ago, and it was perfect. The team was solely focused on project management, developing software that would work for any traditional team following the PMI project management process. They prioritized what mattered to customers and continually improved the modules. But things have changed...
Cons
Recently, we tried to purchase a knowledge base plugin. We paid for it, but instead of receiving the plugin, we were asked to pay 1000 EUR to update the entire stack, or else we wouldn't get the plugin. We verified with the support manager, and they do have a version of the plugin that would work but they still won't let us have it.
Ease of use
4
Value for money
6
Customer Support
2
Functionality
4
Artem
Information Technology and Services, 11-50 employees
More than a year
Feb 16, 2020
The best IT project management/bug tracking/documentation option
The best IT project management/bug tracking/documentation option
Pros
Redmine is the best option I know for IT project management, bug tracking and documentation, considering cost and benefit. Also Easy Redmine makes everything more appealing. The cloud version is easy and quick to deploy.
Cons
It can be quite costly depending on the size of your team and available budget. If you're considering the server version, there may be more affordable or even free options if you're willing to invest time in configuring and maintaining the environment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
Jan 27, 2020
Good project admin tool
Good project admin tool
Pros
Logging time and creating projects using our templates is effortless.
Cons
Editing user settings can be complicated and requires thorough exploration to find the desired option.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
Apr 02, 2019
useless the spaceship if there is no astronaut in it
useless the spaceship if there is no astronaut in it
Pros
I really like Redmine. It has functions for everything, and with all the plugins available, you can have a proper EMS system.
Cons
It's quite complex, making it difficult for most regular users to navigate and utilize effectively.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Tamas
Utilities, 51-100 employees
More than a year
Dec 01, 2018
Redmine for easy Project Management
Redmine for easy Project Management
Pros
Redmine is a user-friendly. You only require basic training to learn how to use this this software. It also excelled in tracking the history of tasks and projects which allows me to easily follow the progression. It is great for reporting and isolating projects within groups.
Cons
There were numerous instances where different users could make edits to others work. The ability to isolate read/write permissions needs improvement.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Matt "Griff"
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
Nov 14, 2018
My take on Easy Redmine
My take on Easy Redmine
Pros
It was relatively easy to learn the app.
Cons
The wiki (page indexing) feature of Redmine still feels counter intuitive.
Ease of use
5
Value for money
7
Customer Support
6
Functionality
6
Anonymous
Not Specified, 51-100 employees
Less than a year
Sep 17, 2018
Best tool to create and manage projects I have ever used
Best tool to create and manage projects I have ever used
Pros
It's really easy to use. I was part of a large group that required several integrations, and we had different schedules. This tool was visually appealing and intuitive, with a simple drag-and-drop interface. When switching to another tab, I could view the entire project and its current status for the entire team. It helped us identify pain points and efficiently manage them.
Cons
Exporting data and using it outside of the product was challenging. When attempting to create a PowerPoint presentation with the tool, it was arduous to edit and ensure a polished outcome.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Juan Carlos
Entertainment, 500+ employees
Less than a year
Apr 18, 2018
I have worked with this product trying to integrate it with testlink, but experience was bad.
I have worked with this product trying to integrate it with testlink, but experience was bad.
Pros
The installation process is straightforward, even for inexperienced users.
Cons
The customer support provided was not of a satisfactory level, and it doesn't allow integration via REST API.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Francisco
Information Technology and Services, 101-500 employees
Less than 6 months
Feb 21, 2018
Very detailed oriented software with a lot of functionality and customization and features.
Very detailed oriented software with a lot of functionality and customization and features.
Pros
The software is offers several benefits such as allows easy customization and provide reliable tracking functions. Also time tracking functionality and robust statistical data analysis are commendable features too.
Cons
Sometimes, it's difficult to locate components as they are hidden within various functions. Attendance needs to be refreshed daily.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
7
Dave
Information Services, 51-100 employees
Less than 6 months
Dec 23, 2017
Highly Customizable Project Management Tool
Highly Customizable Project Management Tool
Pros
I like the software's extensive range of features. The concept is ideal for enterprise solutions, and if you understand how it works, the tool is incredibly useful for day-to-day project activities. The application can be customized to suit your needs as it offers a high level of flexibility.
Cons
Easy Redmine is a fantastic software tool. However, it might require some time to adapt to it. But once you do, a world of possibilities opens up.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Laron
Information Technology and Services, 101-500 employees
Less than 6 months
Nov 13, 2017
Provide a nice usability / UI touch to the core Redmine. Worth the money spent.
Provide a nice usability / UI touch to the core Redmine. Worth the money spent.
Pros
The UI/UX design is appealing, built on top of Redmine, with good performance. It's easy to navigate and provides reliable commercial plugins that seamlessly integrate with the Easy Redmine Suite.
Cons
It may not seamlessly integrate with other plugins. The Agile Board plugin lacks certain functionalities, such as displaying parent tasks.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hung
Information Technology and Services, 51-100 employees
More than a year
Jul 25, 2017
Amazing and Accurate tool
Amazing and Accurate tool
Pros
It's highly flexible, easy to use, and accurate.
Cons
The application looks busy...very busy.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Norman
Telecommunications, 51-100 employees
Less than a year
Jul 09, 2016
Easy Redmine System Application
Easy Redmine System Application
Pros
After the installation of this software the work efficiency of the employees has increased significantly which results in productive results. Also let me mention one other thing that the user interface of the software is quite user-friendly, attractive and easy to navigate. Handling multiple projects in less time is a primary focus for many customers and Easy Redmine fulfil this purpose. We are pleased with our purchase and have no regrets.
Cons
So far, I haven't come across any drawbacks in the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ali
Consumer Goods, 500+ employees
Less than a year
Jun 11, 2016