Overall Rating
4.6
39 Reviews
Rating Distribution
5
(25)
4
(13)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
39 Reviews
Rating Distribution
5
(25)
4
(13)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
I'm all about that eBase, 'bout that eBase, no trouble!
I'm all about that eBase, 'bout that eBase, no trouble!
Pros
I find it very intuitive, easy to navigate, and visual. I love that I can edit and see changes in real-time. Plus, the "Switch To" function is amazing for troubleshooting user problems.
Cons
It is easy to miss important updates, like when the text box under WO 'Actions' is filled out, as it only appears in 'History'. Integrating our external absent management software into eBase without adopting the timesheets module means double data entry. Having an alert for providers exceeding allotted time per week would be helpful.
Ease of use
10
Value for money
10
Customer Support
6
Functionality
6
Molly
Facilities Services, 500+ employees
Less than a year
Feb 17, 2021
Well worth the investment
Well worth the investment
Pros
Using Ebase for our school Board has been fantastic. We have gradually added features as needed, expanding from office staff to on-site and custodial staff. Their customer support is exceptional, always addressing our needs.
Cons
Transitioning our 500-strong staff to this program was a challenge, but Ebase was incredibly helpful with multiple training sessions, even setting up virtual ones to involve everyone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
mark
Facilities Services, 101-500 employees
More than a year
Jan 27, 2021
Work Orders/Logs
Work Orders/Logs
Pros
So far, I have personally utilized the listed modules, and we are planning to expand further. The software has been easy to use and tailor to our specific requirements.
Cons
No complaints yet. Despite launching during COVID, we have been successful.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Jason
Facilities Services, 500+ employees
Less than a year
Jan 25, 2021
LDCSB Review of Ebase
LDCSB Review of Ebase
Pros
It is User-friendly and cost-effective, eBase covers all necessary facets for a large organization. We have expanded its use to include health and safety components, managed by our HR department.
Cons
Customizations can take a while, but ultimately, we get what we ask for.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
Education Management, 500+ employees
More than a year
Jan 25, 2021
User perspective and feed back as a manager of the team which use the product
User perspective and feed back as a manager of the team which use the product
Pros
Using e-base software daily is a breeze. The recurring WO functions help maintain facilities, and asset management aids in budget creation and equipment cycle assessment.
Cons
Linking equipment tags and inventory tracking to asset residual value with the accounting department could be improved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Radu
Education Management, 51-100 employees
More than a year
Jan 23, 2021
An excellent tool which keeps getting better
An excellent tool which keeps getting better
Pros
Its flexible design allows for tailored functionality, supporting our business processes effectively. Unique features like flags and communication workflows streamline our work order lifecycle. The software consistently evolves, strengthening its usability.
Cons
The planning and scheduling tools could be more robust.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Nigel
Education Management, 500+ employees
More than a year
Jan 23, 2021
Great for School Boards
Great for School Boards
Pros
There is a multitude of features on eBase, allowing me to customize the program to suit my needs perfectly. Once I got used to it, the system became easy and efficient to use.
Cons
Certain features are challenging for staff less familiar with technology, requiring more training and guidance.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Hannah
Education Management, 500+ employees
More than a year
Jan 21, 2021
Community Use of Schools
Community Use of Schools
Pros
It is easy to use for both myself and public users, especially for the Community Use of Schools module.
Cons
Specific reports are challenging to find. An option to input required information and generate a report would be beneficial.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Chantal
Facilities Services, 500+ employees
More than a year
Jan 21, 2021
ebase CUOS review
ebase CUOS review
Pros
their Intuitive, user-friendly, with responsive customer support that continuously enhances functionality. Its evolution has been remarkable.
Cons
Users were keen on paying per permit rather than through an account balance, but a recent update seems to have addressed this.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kim
Education Management, 500+ employees
More than a year
Jan 21, 2021
eBase Community Use
eBase Community Use
Pros
With numerous features and customizable options, the eBase team continuously improves service for permit users and school boards.
Cons
There is always room for improvement, but the eBase team is receptive and often finds suitable solutions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laurie
Facilities Services, 500+ employees
More than a year
Jan 21, 2021
eBASE review
eBASE review
Pros
The software has simplified our work order process, eliminating the need for paper. It enhances accountability through direct assignment and tracking of work orders, reducing completion times and improving tracking.
Cons
Tradespeople find it hard to use the software on phones due to limited screen sizes; we've mitigated this by providing iPads.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Ian
Education Management, 500+ employees
Less than a year
Jan 19, 2021
SCCDSB
SCCDSB
Pros
eBASE's built-in help menus make it easy to navigate, with excellent support and modules catering to different departments.
Cons
Setting up and configuring the initial settings is a significant task, but I suppose that is common with any platform.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erin
Education Management, 500+ employees
More than a year
Jan 19, 2021
Community USe Module
Community USe Module
Pros
I appreciate its ease of use, support from eBASE, reliability, and time-sensitive accuracy.
Cons
Sometimes, accounting tasks become tricky, especially when manual adjustments are necessary.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Lori
Education Management, 500+ employees
More than a year
Jan 18, 2021
HR Coordinator - Occupational Health and Safety
HR Coordinator - Occupational Health and Safety
Pros
This software seamlessly links safety inspections to our work order system, a valuable feature for us. Its customizable nature is also appreciated, along with its clear tracking and documentation abilities.
Cons
The biggest drawback for me is how users unfamiliar with computer systems struggle with the software's intuitiveness. Shortcuts and more report options would be beneficial.
Ease of use
5
Value for money
8
Customer Support
10
Functionality
6
Donna
Education Management, 500+ employees
More than a year
Jan 18, 2021
TLDSB Facility Services Review
TLDSB Facility Services Review
Pros
What stands out most is how easy it is to use, covering various aspects of my role without the need for multiple software packages.
Cons
I am currently utilizing several modules, and I have nothing negative to say about the product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deb
Facilities Services, 101-500 employees
More than a year
Jan 17, 2021
User Friendly - eBase
User Friendly - eBase
Pros
Tracking accounts receivable is a breeze with its user-friendly web-based interface.
Cons
It bothers me that the permit prints out every single day instead of showing a range of dates and times.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Margaret
Education Management, 500+ employees
Less than 6 months
Jan 16, 2021
A complete CMMS
A complete CMMS
Pros
With its various functionality modules customized to our organization, the software is user-friendly, and the customer support is fantastic.
Cons
Additional modules I'd like to use require separate purchase.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Domenic
Education Management, 500+ employees
More than a year
Jan 15, 2021
Review
Review
Pros
I appreciate the simplicity; it is not just another accounting software with add-ons.
Cons
I find the time it takes to close work orders a bit excessive.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
stewart
Education Management, 500+ employees
More than a year
Jan 15, 2021
My Notes
My Notes
Pros
The Health and Safety Inspections module, while useful, can be challenging to manage due to its compartmentalized nature.
Cons
Sometimes, the lack of customization options doesn't fully meet our needs.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
james
Education Management, 500+ employees
More than a year
Jan 15, 2021
EbAse review
EbAse review
Pros
Navigation on the eBase site is intuitive, catering even to non-tech staff.
Cons
Sometimes I struggle to locate the specific report I need to run.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Education Management, 500+ employees
More than a year
Jan 14, 2021
EBASE review
EBASE review
Pros
This product is incredibly user-friendly. We have had no issues with any of the modules we currently use.
Cons
Occasionally, EBASE lacks customization options.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Renee
Facilities Services, 500+ employees
More than a year
Jan 13, 2021
eBase Ridley Maintenance review
eBase Ridley Maintenance review
Pros
The software is pleasing to the eye. I find the web page uncluttered and easy to navigate, with information presented in a logical format.
Cons
I wish there were more tutorials guiding me through setting up assets, schedules, and inspections.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jeff
Education Management, 51-100 employees
More than a year
Jan 13, 2021
Very User Friendly Software
Very User Friendly Software
Pros
eBase simplifies permit processing with its user-friendly setup.
Cons
Customization sometimes becomes necessary as the needs of smaller school boards or rental departments differ from larger ones.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly
Education Management, 500+ employees
More than a year
Jan 13, 2021
Customization and integration
Customization and integration
Pros
Its flexibility in customization ensures we can meet our organization's unique needs and goals.
Cons
I would like to see a more comprehensive capital assessment and life cycle management tool developed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lou
Education Management, 500+ employees
More than a year
Jan 11, 2021
Great customer service & easy to use
Great customer service & easy to use
Pros
eBase's prompt responses within 24 hours make it easy to use for me and my staff.
Cons
I can't think of any reasons to switch from eBase; it has served me well in both my past and current roles.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Connie
Facilities Services, 500+ employees
More than a year
Jan 11, 2021
Excellent Database
Excellent Database
Pros
It is incredibly user-friendly for both administrators and the public. Programming is a piece of cake.
Cons
I can not think of anything I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carole
Education Management, 500+ employees
More than a year
Jan 09, 2021
Review of eBASE.
Review of eBASE.
Pros
it is extremely user-friendly, eBase efficiently manages vast amounts of information. Its various modules aid in asset tracking, time management, and communication among users.
Cons
I regret not using it sooner, I have not encountered any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Martha
Education Management, 500+ employees
More than a year
Jan 09, 2021
Grand Erie DSB
Grand Erie DSB
Pros
The ease of record-keeping and accessing records from anywhere, along with the ability to generate stats, are significant advantages.
Cons
So far, I have not found any cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Lena
Education Management, 500+ employees
More than a year
Jan 08, 2021
eBASE Review
eBASE Review
Pros
Their Operating is a breeze, especially with the interconnected modules. The integration of active directories and external training into a central location adds to its capabilities.
Cons
A more advanced project management module similar to Procore would be desirable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marc
Education Management, 500+ employees
More than a year
Jan 06, 2021
My experience with the Ebase system
My experience with the Ebase system
Pros
their Streamlined processes for permit processing, keeping renter information updated, and generating reports. Renters appreciate the ease of booking requests.
Cons
Booking monthly does not generate proper dates automatically; I have to manually adjust each month.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lynda
Facilities Services, 500+ employees
More than a year
Jan 05, 2021
Health and Safety Inspection system-eBase
Health and Safety Inspection system-eBase
Pros
The ability to customize, track inspections, and maintain records efficiently.
Cons
Had some difficulty updating changes to the inspection template initially but eventually figured it out.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Caroline
Government Administration, 500+ employees
More than a year
Jan 04, 2021
Review
Review
Pros
Reporting, KPIs, and ease of use are highlights. Once you're familiar with one module, navigating others becomes fairly straightforward.
Cons
Adjusting our established system is difficult due to its longevity, but making changes is challenging.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Terri
Education Management, 500+ employees
More than a year
Jan 03, 2021
Best Facilities Management Software
Best Facilities Management Software
Pros
We use eBase for our health and safety management system, which includes various modules like logs, workplace inspections, work orders, and a document library. The best part is the customization, allowing us to adapt modules to our needs on the fly.
Cons
Like all software, some features don't meet my exact needs, but the eBase team is receptive to suggestions, and some requested changes have been implemented.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jamie
Education Management, 500+ employees
More than a year
Jan 02, 2021
Solutions you need, when you need them...
Solutions you need, when you need them...
Pros
Over a decade ago, we implemented eBase as our first Facilities Management Software. It provided the tailored functionality we required as we evolved. Despite managing numerous assets with limited resources, eBase's solutions never overwhelm us.
Cons
As of now, I have not encountered any unresolved issues with eBase.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Hugh
Facilities Services, 500+ employees
More than a year
Jan 02, 2021
eBase
eBase
Pros
Its ease of use and integration into our system are major advantages.
Cons
There is not much to complain about, although it can take a bit of time to navigate changes to user accounts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Education Management, 500+ employees
More than a year
Jan 02, 2021
eBase Review
eBase Review
Pros
Quick access to data for trend analysis, particularly in connection with our work order system.
Cons
I wish there were more programs like confined space entry that integrate with our work order system.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Shane
Education Management, 500+ employees
More than a year
Jan 01, 2021
Pro and contro
Pro and contro
Pros
it is very easy to access and use, covering all our needs with numerous options.
Cons
Improving the process for filling out overdue logs would be beneficial.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Cristiano
Education Management, 500+ employees
More than a year
Jan 01, 2021
Helpful Tips
Helpful Tips
Pros
New users find the modules very user-friendly, and the Config layers are easy to grasp. The customer service representatives offer excellent, timely assistance with detailed explanations.
Cons
Biweekly logs do not align with work order schedules, necessitating manual entries. More filtering options in the logs module would help.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Carolee
Education Management, 500+ employees
More than a year
Jan 01, 2021
Excellent product
Excellent product
Pros
The product is effortlessly customizable without extra charges.
Cons
I appreciate having more straightforward report options.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alison
Education Management, 500+ employees
More than a year
Jan 01, 2021
Filters
I'm all about that eBase, 'bout that eBase, no trouble!
I'm all about that eBase, 'bout that eBase, no trouble!
Pros
I find it very intuitive, easy to navigate, and visual. I love that I can edit and see changes in real-time. Plus, the "Switch To" function is amazing for troubleshooting user problems.
Cons
It is easy to miss important updates, like when the text box under WO 'Actions' is filled out, as it only appears in 'History'. Integrating our external absent management software into eBase without adopting the timesheets module means double data entry. Having an alert for providers exceeding allotted time per week would be helpful.
Ease of use
10
Value for money
10
Customer Support
6
Functionality
6
Molly
Facilities Services, 500+ employees
Less than a year
Feb 17, 2021
Well worth the investment
Well worth the investment
Pros
Using Ebase for our school Board has been fantastic. We have gradually added features as needed, expanding from office staff to on-site and custodial staff. Their customer support is exceptional, always addressing our needs.
Cons
Transitioning our 500-strong staff to this program was a challenge, but Ebase was incredibly helpful with multiple training sessions, even setting up virtual ones to involve everyone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
mark
Facilities Services, 101-500 employees
More than a year
Jan 27, 2021
Work Orders/Logs
Work Orders/Logs
Pros
So far, I have personally utilized the listed modules, and we are planning to expand further. The software has been easy to use and tailor to our specific requirements.
Cons
No complaints yet. Despite launching during COVID, we have been successful.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Jason
Facilities Services, 500+ employees
Less than a year
Jan 25, 2021
LDCSB Review of Ebase
LDCSB Review of Ebase
Pros
It is User-friendly and cost-effective, eBase covers all necessary facets for a large organization. We have expanded its use to include health and safety components, managed by our HR department.
Cons
Customizations can take a while, but ultimately, we get what we ask for.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
Education Management, 500+ employees
More than a year
Jan 25, 2021
User perspective and feed back as a manager of the team which use the product
User perspective and feed back as a manager of the team which use the product
Pros
Using e-base software daily is a breeze. The recurring WO functions help maintain facilities, and asset management aids in budget creation and equipment cycle assessment.
Cons
Linking equipment tags and inventory tracking to asset residual value with the accounting department could be improved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Radu
Education Management, 51-100 employees
More than a year
Jan 23, 2021
An excellent tool which keeps getting better
An excellent tool which keeps getting better
Pros
Its flexible design allows for tailored functionality, supporting our business processes effectively. Unique features like flags and communication workflows streamline our work order lifecycle. The software consistently evolves, strengthening its usability.
Cons
The planning and scheduling tools could be more robust.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Nigel
Education Management, 500+ employees
More than a year
Jan 23, 2021
Great for School Boards
Great for School Boards
Pros
There is a multitude of features on eBase, allowing me to customize the program to suit my needs perfectly. Once I got used to it, the system became easy and efficient to use.
Cons
Certain features are challenging for staff less familiar with technology, requiring more training and guidance.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Hannah
Education Management, 500+ employees
More than a year
Jan 21, 2021
Community Use of Schools
Community Use of Schools
Pros
It is easy to use for both myself and public users, especially for the Community Use of Schools module.
Cons
Specific reports are challenging to find. An option to input required information and generate a report would be beneficial.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Chantal
Facilities Services, 500+ employees
More than a year
Jan 21, 2021
ebase CUOS review
ebase CUOS review
Pros
their Intuitive, user-friendly, with responsive customer support that continuously enhances functionality. Its evolution has been remarkable.
Cons
Users were keen on paying per permit rather than through an account balance, but a recent update seems to have addressed this.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kim
Education Management, 500+ employees
More than a year
Jan 21, 2021
eBase Community Use
eBase Community Use
Pros
With numerous features and customizable options, the eBase team continuously improves service for permit users and school boards.
Cons
There is always room for improvement, but the eBase team is receptive and often finds suitable solutions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laurie
Facilities Services, 500+ employees
More than a year
Jan 21, 2021
eBASE review
eBASE review
Pros
The software has simplified our work order process, eliminating the need for paper. It enhances accountability through direct assignment and tracking of work orders, reducing completion times and improving tracking.
Cons
Tradespeople find it hard to use the software on phones due to limited screen sizes; we've mitigated this by providing iPads.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Ian
Education Management, 500+ employees
Less than a year
Jan 19, 2021
SCCDSB
SCCDSB
Pros
eBASE's built-in help menus make it easy to navigate, with excellent support and modules catering to different departments.
Cons
Setting up and configuring the initial settings is a significant task, but I suppose that is common with any platform.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erin
Education Management, 500+ employees
More than a year
Jan 19, 2021
Community USe Module
Community USe Module
Pros
I appreciate its ease of use, support from eBASE, reliability, and time-sensitive accuracy.
Cons
Sometimes, accounting tasks become tricky, especially when manual adjustments are necessary.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Lori
Education Management, 500+ employees
More than a year
Jan 18, 2021
HR Coordinator - Occupational Health and Safety
HR Coordinator - Occupational Health and Safety
Pros
This software seamlessly links safety inspections to our work order system, a valuable feature for us. Its customizable nature is also appreciated, along with its clear tracking and documentation abilities.
Cons
The biggest drawback for me is how users unfamiliar with computer systems struggle with the software's intuitiveness. Shortcuts and more report options would be beneficial.
Ease of use
5
Value for money
8
Customer Support
10
Functionality
6
Donna
Education Management, 500+ employees
More than a year
Jan 18, 2021
TLDSB Facility Services Review
TLDSB Facility Services Review
Pros
What stands out most is how easy it is to use, covering various aspects of my role without the need for multiple software packages.
Cons
I am currently utilizing several modules, and I have nothing negative to say about the product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deb
Facilities Services, 101-500 employees
More than a year
Jan 17, 2021
User Friendly - eBase
User Friendly - eBase
Pros
Tracking accounts receivable is a breeze with its user-friendly web-based interface.
Cons
It bothers me that the permit prints out every single day instead of showing a range of dates and times.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Margaret
Education Management, 500+ employees
Less than 6 months
Jan 16, 2021
A complete CMMS
A complete CMMS
Pros
With its various functionality modules customized to our organization, the software is user-friendly, and the customer support is fantastic.
Cons
Additional modules I'd like to use require separate purchase.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Domenic
Education Management, 500+ employees
More than a year
Jan 15, 2021
Review
Review
Pros
I appreciate the simplicity; it is not just another accounting software with add-ons.
Cons
I find the time it takes to close work orders a bit excessive.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
stewart
Education Management, 500+ employees
More than a year
Jan 15, 2021
My Notes
My Notes
Pros
The Health and Safety Inspections module, while useful, can be challenging to manage due to its compartmentalized nature.
Cons
Sometimes, the lack of customization options doesn't fully meet our needs.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
james
Education Management, 500+ employees
More than a year
Jan 15, 2021
EbAse review
EbAse review
Pros
Navigation on the eBase site is intuitive, catering even to non-tech staff.
Cons
Sometimes I struggle to locate the specific report I need to run.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Education Management, 500+ employees
More than a year
Jan 14, 2021
EBASE review
EBASE review
Pros
This product is incredibly user-friendly. We have had no issues with any of the modules we currently use.
Cons
Occasionally, EBASE lacks customization options.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Renee
Facilities Services, 500+ employees
More than a year
Jan 13, 2021
eBase Ridley Maintenance review
eBase Ridley Maintenance review
Pros
The software is pleasing to the eye. I find the web page uncluttered and easy to navigate, with information presented in a logical format.
Cons
I wish there were more tutorials guiding me through setting up assets, schedules, and inspections.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jeff
Education Management, 51-100 employees
More than a year
Jan 13, 2021
Very User Friendly Software
Very User Friendly Software
Pros
eBase simplifies permit processing with its user-friendly setup.
Cons
Customization sometimes becomes necessary as the needs of smaller school boards or rental departments differ from larger ones.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly
Education Management, 500+ employees
More than a year
Jan 13, 2021
Customization and integration
Customization and integration
Pros
Its flexibility in customization ensures we can meet our organization's unique needs and goals.
Cons
I would like to see a more comprehensive capital assessment and life cycle management tool developed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lou
Education Management, 500+ employees
More than a year
Jan 11, 2021
Great customer service & easy to use
Great customer service & easy to use
Pros
eBase's prompt responses within 24 hours make it easy to use for me and my staff.
Cons
I can't think of any reasons to switch from eBase; it has served me well in both my past and current roles.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Connie
Facilities Services, 500+ employees
More than a year
Jan 11, 2021
Excellent Database
Excellent Database
Pros
It is incredibly user-friendly for both administrators and the public. Programming is a piece of cake.
Cons
I can not think of anything I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carole
Education Management, 500+ employees
More than a year
Jan 09, 2021
Review of eBASE.
Review of eBASE.
Pros
it is extremely user-friendly, eBase efficiently manages vast amounts of information. Its various modules aid in asset tracking, time management, and communication among users.
Cons
I regret not using it sooner, I have not encountered any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Martha
Education Management, 500+ employees
More than a year
Jan 09, 2021
Grand Erie DSB
Grand Erie DSB
Pros
The ease of record-keeping and accessing records from anywhere, along with the ability to generate stats, are significant advantages.
Cons
So far, I have not found any cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Lena
Education Management, 500+ employees
More than a year
Jan 08, 2021
eBASE Review
eBASE Review
Pros
Their Operating is a breeze, especially with the interconnected modules. The integration of active directories and external training into a central location adds to its capabilities.
Cons
A more advanced project management module similar to Procore would be desirable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marc
Education Management, 500+ employees
More than a year
Jan 06, 2021
My experience with the Ebase system
My experience with the Ebase system
Pros
their Streamlined processes for permit processing, keeping renter information updated, and generating reports. Renters appreciate the ease of booking requests.
Cons
Booking monthly does not generate proper dates automatically; I have to manually adjust each month.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lynda
Facilities Services, 500+ employees
More than a year
Jan 05, 2021
Health and Safety Inspection system-eBase
Health and Safety Inspection system-eBase
Pros
The ability to customize, track inspections, and maintain records efficiently.
Cons
Had some difficulty updating changes to the inspection template initially but eventually figured it out.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Caroline
Government Administration, 500+ employees
More than a year
Jan 04, 2021
Review
Review
Pros
Reporting, KPIs, and ease of use are highlights. Once you're familiar with one module, navigating others becomes fairly straightforward.
Cons
Adjusting our established system is difficult due to its longevity, but making changes is challenging.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Terri
Education Management, 500+ employees
More than a year
Jan 03, 2021
Best Facilities Management Software
Best Facilities Management Software
Pros
We use eBase for our health and safety management system, which includes various modules like logs, workplace inspections, work orders, and a document library. The best part is the customization, allowing us to adapt modules to our needs on the fly.
Cons
Like all software, some features don't meet my exact needs, but the eBase team is receptive to suggestions, and some requested changes have been implemented.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jamie
Education Management, 500+ employees
More than a year
Jan 02, 2021
Solutions you need, when you need them...
Solutions you need, when you need them...
Pros
Over a decade ago, we implemented eBase as our first Facilities Management Software. It provided the tailored functionality we required as we evolved. Despite managing numerous assets with limited resources, eBase's solutions never overwhelm us.
Cons
As of now, I have not encountered any unresolved issues with eBase.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Hugh
Facilities Services, 500+ employees
More than a year
Jan 02, 2021
eBase
eBase
Pros
Its ease of use and integration into our system are major advantages.
Cons
There is not much to complain about, although it can take a bit of time to navigate changes to user accounts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Education Management, 500+ employees
More than a year
Jan 02, 2021
eBase Review
eBase Review
Pros
Quick access to data for trend analysis, particularly in connection with our work order system.
Cons
I wish there were more programs like confined space entry that integrate with our work order system.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Shane
Education Management, 500+ employees
More than a year
Jan 01, 2021
Pro and contro
Pro and contro
Pros
it is very easy to access and use, covering all our needs with numerous options.
Cons
Improving the process for filling out overdue logs would be beneficial.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Cristiano
Education Management, 500+ employees
More than a year
Jan 01, 2021
Helpful Tips
Helpful Tips
Pros
New users find the modules very user-friendly, and the Config layers are easy to grasp. The customer service representatives offer excellent, timely assistance with detailed explanations.
Cons
Biweekly logs do not align with work order schedules, necessitating manual entries. More filtering options in the logs module would help.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Carolee
Education Management, 500+ employees
More than a year
Jan 01, 2021
Excellent product
Excellent product
Pros
The product is effortlessly customizable without extra charges.
Cons
I appreciate having more straightforward report options.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alison
Education Management, 500+ employees
More than a year
Jan 01, 2021