Overall Rating

4.5

30 Reviews

Rating Distribution

5

star

(16)

4

star

(14)

3

star

(0)

2

star

(0)

1

star

(0)

Satisfaction Score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

filter

Filters

Keeps getting updated, even when not asked for.
Pros

Accessing and coordinating tasks involving multiple individuals is simple and smooth.

Cons

Setting it up properly requires a lot of API coding. Moreover updates often disrupt functionality. Instead of "congratulations" it's more like "Let's see what they broke this time?" It would be helpful to have an option for clients to choose when to roll out updates instead of forcing them upon us, but as far as I know, that's not in the pipeline.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Stan

Entertainment, 11-50 employees

Feb 06, 2022

Very powerful, but kinda confusing (user review, not a manager)
Pros

Task creation, linking and organization are quite speedy and robust. The time tracker is also smart and user-friendly.

Cons

My frustration begins from the multiple overlapping popup windows for tasks and time tracking. They always cover up important information that I need to see or click on in the main screen. I have to come up with workarounds to properly track my tasks. Having more customization options or smarter placement of popups would be greatly appreciated.

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

Josiah

Entertainment, 11-50 employees

Less than 6 months

Jan 05, 2022

Ftrack Review for Freelance
Pros

I can easily communicate with teams and keep track of progress with workloads.

Cons

There are too many tabs, making it challenging to find the right information at times.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Raymond

Entertainment, 500+ employees

Less than a year

Jan 04, 2022

Very good alternative to Shotgun
Pros

Uploading media and navigating different categories for shots is clear and straightforward which ensures a smooth workflow.

Cons

When uploading media, I need to add a note to each shot. However, there's only a single line available, and if the note is long, I can't see the beginning without scrolling back. There's no option to create paragraphs or sub-paragraphs, which would allow for clearer articulation of the details regarding a challenging shot.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Warren

Motion Pictures and Film, 1-10 employees

Less than 6 months

Dec 27, 2021

Joe Krakosky
Pros

The task list and notes page for each task are highly useful.

Cons

The time tracking process is very tedious. It needs to be streamlined and made more intuitive.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Joe

Animation, 1-10 employees

Less than a year

Dec 17, 2021

Great for project management, could use tweaks in the Review/Webplayer
Pros

Ftrack has greatly simplified our project management, making it easily accessible to all artists and team members, even while working remotely. To access all the important information at one place is the key for us and it has greatly assisted us in this matter. Also it helps in managing workloads, communicating tasks, issues and deadlines.

Cons

The webplayer could use improvement as it currently feels a bit clunky. When viewing my work through the webplayer, I have to manually change every single shot to the most recent task. The shots displayed should be the most recent versions, not the initial uploads. Additionally, notes made within the webplayer don't seem to match to the correct task level; they end up at the topmost level. This means I have to double-check and navigate to other task levels to view any notes made there. This becomes problematic as notes can easily be missed if you're unaware of a new note on a new version or if you expect the note to be on a different task level.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Julie

Motion Pictures and Film, 51-100 employees

Less than 6 months

Dec 16, 2021

A must have for production tracking
Pros

I am impressed by how speedy and simple Ftrack is. It significantly quickens the tracking process without hindering production.

Cons

Some features are hidden, like the process of deleting an uploaded file.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

Mario

Motion Pictures and Film, 1-10 employees

More than a year

Dec 15, 2021

FTRACK is AWESOME
Pros

This product is more user-friendly than its competitors, with a more visual and intuitive interface.

Cons

It would be beneficial to make more features less dependent on APIs, especially for users who are less tech-savvy.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Marc

Entertainment, 1-10 employees

More than a year

Dec 14, 2021

Review
Pros

I like the ability to customize tasks and tweak them to suit our requirements perfectly. Additionally, the option to review videos with multiple people is beneficial.

Cons

It's quite complicated for new users, and there seem to be long-standing bugs in the time tracking aspect that haven't been resolved for years.

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

Rob

E-Learning, 51-100 employees

More than a year

Dec 13, 2021

Ftrack from a beginner
Pros

Its wide range of customization options and templates serves well to various personalization needs.

Cons

At first glance, there is an overwhelming amount of information presented in one place which distracts you. For workers who only need to perform specific tasks, such as uploading daily files, it becomes confusing since they are exposed to unnecessary information.

Ease of use

7

Value for money

10

Customer Support

5

Functionality

10

Jimena

Animation, 500+ employees

Less than 6 months

Dec 08, 2021

Very user friendly!
Pros

I like the accessibility it offers and the way it organize our projects, shots and tasks on the platform.

Cons

It can be a bit tedious having to manually press the save button after making changes for them to take effect.

Ease of use

10

Value for money

10

Customer Support

3

Functionality

10

Jennifer

Broadcast Media, 11-50 employees

Less than 6 months

Dec 02, 2021

Ftrack: Simpler version of Shotgun with some limitations.
Pros

The ease of use and simplicity it offers in setting up and assigning tasks to team members is remarkable. It's also great that team members can easily log their time per task.

Cons

Adding tasks is not as intuitive compared to other project management software I have used. There are multiple ways to access projects, which can be confusing for occasional users.

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

William

Media Production, 11-50 employees

Less than a year

Dec 01, 2021

Key project management for animation
Pros

The user-friendliness, the ability to schedule, track and review all projects is vital for an animation studio. Being able to then provide clients with a review for feedback, visible to the whole team, helps reduce bottlenecks and streamline timelines.

Cons

It's challenging to find TDs who can assist with implementing additional workflow features. I wish the review system was more similar to syncsketch for more technical animation feedback. This would be beneficial for internal reviews, as clients don't require that feedback tool. Other than that, it has been fantastic.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Emlyn

Animation, 11-50 employees

More than a year

Nov 25, 2021

Easy to Use
Pros

Ftrack simplifies the process of sharing videos with clients for feedback and easy video downloads option, all without requiring them to log in.

Cons

I wish the process of switching between projects was more simple.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

Wesley

Marketing and Advertising, 1-10 employees

Less than a year

Nov 23, 2021

The best project management software I've used so far!
Pros

Ftrack is a powerful and highly customizable project management tool. One standout feature is the option to view and manage all projects in a single view or select specific project(s) to focus on. Their reviewing tool, both for images and motion, is efficient and carefully designed.

Cons

Due to its extensive customization option, there is a learning curve to navigate the software. Additionally, the notification center could be improved. While it fulfills its purpose, it's not as seamless as other internal communication tools I am accustomed to using. Having a desktop app would be a fantastic addition.

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

Francis

Design, 1-10 employees

Less than a year

Nov 21, 2021

Ftrack review
Pros

I primarily use Ftrack to track our asset pipeline. As long as we stay on top of it, Ftrack provides reliable information about the status of any given task. The robust filtering and dashboard options are also likeable. Additionally, the default email notifications I receive contain the relevant information I care about.

Cons

There's a slight learning curve when starting out with Ftrack, which can be daunting for new users. Additionally, I wish the user interface was more responsive in my browser.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

Devon

Media Production, 51-100 employees

Less than a year

Nov 18, 2021

Approachable product
Pros

The Project Management functionality is excellent, and the Client Reviews function has done a tremendous job in making our jobs easier.

Cons

Initially, the UI wasn't very intuitive, and it took me some time to get the hang of it. The documentation could provide more detailed explanations, as sometimes it's too simplistic or doesn't cover everything. Another department in our company preferred the old on-prem installation, but that might be due to company policies and our own limitations.

Ease of use

8

Value for money

10

Customer Support

6

Functionality

8

John

Aviation & Aerospace, 500+ employees

Less than a year

Nov 13, 2021

My review
Pros

It's user-friendly and provides task tracking which makes organization easier.

Cons

Sometimes the software is slow to use, and it can occasionally crash.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Audrey

Animation, 101-500 employees

More than a year

Nov 11, 2021

Animators review
Pros

I find it highly intuitive, with a visually pleasing interface that presents information in a simple manner. It seamlessly integrates with the software I use and makes it effortless to track my shots.

Cons

Perhaps regarding the thumbnails, I wish that when the shots render through ftrack, it would automatically upload a thumbnail. However, this may not be feasible given how we use the software.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

Alex

Animation, 51-100 employees

Less than a year

Nov 09, 2021

Review
Pros

I like that it covers various aspects, from uploading animation scenes to the review process.

Cons

I would like to have an option to adjust the column width on the task board. So I can make it narrower or wider.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

Gaia Satya

Animation, 11-50 employees

Less than a year

Oct 21, 2021

All-in-One Project Management
Pros

Ftrack has been very helpful in managing important projects during these challenging pandemic times. It allows remote work which ensures business continuity. I like the all-in-one features that allow me to upload previews, review them, manage files and versions, track bid time, and access many other tools.

Cons

This software is nearly flawless. However, when uploading videos via f-connect, the progress isn't shown. I'm not sure why the collaboration option was removed from the video review panel. It was far better than screen sharing on Skype or Teams.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

Swapnil

Animation, 51-100 employees

More than a year

Oct 19, 2021

Useful for our project
Pros

It simplifies the process of finding and following my tasks, which is especially valuable since we are working remotely.

Cons

It took a little while to adapt to it initially, and sometimes I still struggle to find things if it's not a task I perform daily.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Francesca

Animation, 51-100 employees

Less than 6 months

Oct 15, 2021

An animation feedback machine
Pros

The taskboard view is quite beneficial as it allows me to keep track of all my shots. Navigating through it is also not an issue, and the filters are helpful.

Cons

It's difficult to remove files that were mistakenly uploaded or edit file names within the software. However, this might be more of an admin/user privilege issue.

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

Joshua

Animation, 101-500 employees

Less than a year

Oct 06, 2021

Best for my area
Pros

The product is easy to use, with a clear user interface for project management.

Cons

Occasionally, the product feels overly complex, and even I am using it for a while I haven't fully grasped it yet.

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

Anonymous

Not Specified, 101-500 employees

Less than a year

Oct 04, 2021

Top quality
Pros

The ease of use and the user interface are particularly valuable in this line of work, where managing a large amount of data is required.

Cons

I haven't encountered any issues.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Gerardo

Entertainment, 1-10 employees

More than a year

Oct 03, 2021

Good, reliable and room for customisation.
Pros

The visibility of resources and the task overview are great. I particularly like the high level of customization, which allows adjustments to suit different needs. The interface is well-designed.

Cons

Navigation can be challenging at times as it requires too many clicks. I wish there were more customizable fields and areas, or at least a simpler way for anyone to customize them, rather than relying solely on an IPA developer. The review system, especially the one for clients, should be more user-friendly (take a look at Proof HQ). It would be great if Asset Builds could be managed in a centralized system outside of individual projects and then linked to specific projects. I also desire client-facing project plans with clear actions for clients.

Ease of use

4

Value for money

8

Customer Support

10

Functionality

6

Cristiano

Marketing and Advertising, 51-100 employees

More than a year

Oct 02, 2021

More easy and people and artist friendly than others
Pros

I find the so many features priceless such as system of organizing tasks as cards, the learning curve, the filters and the customizable aspects of each part of fTrack. Within just five hours, I was already working fine with it.

Cons

The quality of the player is not good at all. For VFX supervision, I need to download the original file. In other software like Frame IO, you can choose the video quality.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

eloy

Motion Pictures and Film, 11-50 employees

Less than a year

Oct 01, 2021

Ftrack review
Pros

Once you become familiar with it, it becomes very easy to use.

Cons

Overall, I feel that it is a complete tool, although sometimes I don't receive notifications.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

michael

Animation, 101-500 employees

Less than a year

Oct 01, 2021

great and easy to use
Pros

It allows me to clearly view and prioritize the tasks assigned to me.

Cons

I would like to have the option to disable notifications that affect a scene but aren't related to my specific task on that scene.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Eoghan

Animation, 101-500 employees

More than a year

Oct 01, 2021

my super awesome review
Pros

The filtering and version control features are brilliant. The overviews and dashboards are excellent. The ability to take actions and customize the product accordingly is highly advantageous.

Cons

The DCC integrations are poor. Navigating projects within the integrations is terrible, as there is no filtering or search functionality available. There's a lack of asset management and an asset loader provided. The Houdini integration doesn't have an installer at all, and the documentation is outdated. The files and components management system could be improved. Multiple reviewable components and preview images are needed. There's a lack of PDF support, limited interface customization options, and the notes and internal communication functionality is lacking (e.g., user mentioning, rich text support, attachments copy-paste, limited formatting options, etc.). The Pook Connect Application functions are not up to par.

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

Ilya

Entertainment, 51-100 employees

Less than a year

Dec 05, 2020