Overall Rating
4.6
33 Reviews
Rating Distribution
5
(21)
4
(10)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Overall Rating
4.6
33 Reviews
Rating Distribution
5
(21)
4
(10)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Filters
Industry
Provider Size
Time Used
Wonderful Creative Workflow
Wonderful Creative Workflow
Pros
Being able to track the tasks and progress of multiple design/video projects that my team is working on is something I truly appreciate. It keeps me informed with the most up to date status.
Cons
As there are so many options are available and I feel like I have only scratched the surface of its use. I am sure there must be a way to disable the notifications since I receive numerous emails from the program on a daily basis.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
10
Henry
Education Management, 500+ employees
Less than 6 months
Nov 04, 2023
The best tool for marketing and Service teams with document management.
The best tool for marketing and Service teams with document management.
Pros
Implementing custom views on this platform is so simple and easy. The option to customize the dashboard and template fields is very useful. Sharing files with different teams and managing them becomes effortless.
Cons
The interface can be a bit confusing and could use some improvement to make it simple. Implementing multiple menus would be beneficial. It would also be great to have immediate customer support in case any glitches occur.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Harsha
Information Technology and Services, 51-100 employees
Less than a year
May 05, 2021
Indispensable component in our project management.
Indispensable component in our project management.
Pros
InMotion Ignite has become crucial for us in terms of project request intake, collaboration, proof reviews and final asset delivery. With our Sales, Marketing and Product Development teams being decentralized due to remote work during the pandemic, we rely on inMotion Ignite daily to collaborate on project requests, review and approve proof designs,and deliver final assets. I absolutely love the sleek and intuitive user interface. Before inMotion Ignite, we were overwhelmed with constant emails and version control was non-existent, which led to potential approval of incorrect files. Now everything is organized, clearly labeled and we can easily trace our approval history.
Cons
I wish admins had the ability to create tasks/proofs without requiring stakeholders to fill out a project request form to receive their final deliverables. Sometimes it would be convenient to do this on behalf of the requestor but currently, it's not possible.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than 6 months
Apr 13, 2021
Alexis' Review
Alexis' Review
Pros
I really like how easy it is to determine project deadlines, identify reviewers and identify any bottlenecks.
Cons
when I have a large number of proofs (20+) and I can't rearrange them in the desired order, it cause frustration. Uploading them one by one is time consuming.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexis
Marketing and Advertising, 500+ employees
More than a year
Apr 08, 2021
Great productivity tool
Great productivity tool
Pros
It is user-friendly and offers flexible setup options that can be tailored to fit our companys processes. The customer support is excellent!
Cons
Generating custom reports can be challenging as it's difficult to extract the correct data from the system.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Madelyn
Marketing and Advertising, 11-50 employees
More than a year
Mar 16, 2021
Thoughts From a Fast Paced Non Profit
Thoughts From a Fast Paced Non Profit
Pros
This software has significantly streamlined our process. Previously we used Word, Excel and email to track our creative teams work intake. InMotion has provided us with an automated high-level overview of departmental tasks which was possible to some extent before but required a manual process. It has also allowed us to establish request parameters, saving time for our marketing managers and reducing headaches for the entire team.
Cons
The learning curve during the initial onboarding process is quite sharp. The most consistent feedback I receive during training is that certain elements are not intuitive such as connecting team members and reviewers to specific parts of the jobs.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Krista
Non-Profit Organization Management, 500+ employees
Less than a year
Mar 15, 2021
Ignite Your Creativity
Ignite Your Creativity
Pros
The ability to share art proofs with anyone and gather their reviews, comments and approvals online from anywhere is what I like the most about inMotion/Ignite. This is particularly crucial during the pandemic as it allows us to continue working and proofing in real-time. We use Ignite to assign and track projects as well as generate reports on our progress and the number of projects in progress and completed.
Cons
The only aspect I dislike about Ignite (and I've heard this complaint from several sales reps) is the inability to review a proof using a cell phone. An error message prompts users to open Ignite on a laptop or desktop to proof a file, which is not always practicable. Our sales team may be at home or in a location without computer access which makes it difficult to review projects. We're hoping this feature will be available in the near future for Ignite.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin
Utilities, 500+ employees
More than a year
Feb 27, 2021
The Right Tool for a Marketing & Creative Services Team
The Right Tool for a Marketing & Creative Services Team
Pros
Our department, consisting of around 30 people including our entire marketing team and a creative group of 7 individuals has experienced a significant improvement in workflow efficiency thanks to inMotion. From concept to file delivery, our creative work now flows much more smoothly, resulting in faster turnaround times and reduced errors. All stakeholders can review the work, leading to collaborative improvements in our messaging to customers and ensuring consistent branding and core values. Additionally, as a hosted software solution, it has enabled us to create campaigns, review and approve work from anywhere, which has been critical since the onset of the COVID-19 pandemic.
Cons
Like most software there isn't a single solution or platform that does EVERYTHING. Instead of focusing on what inMotion doesn't do I would recommend users/customers spend time researching and evaluating multiple products, narrow down the options and then reach out to 2-3 companies for demonstrations. This proved priceless for us in choosing the best overall solution for our needs and allowing all users to have a say and provide input.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Brant
Retail, 500+ employees
Less than a year
Dec 02, 2020
Amazing collaboration!
Amazing collaboration!
Pros
I absolutely love how easy it is to tag colleagues in projects and @mention someone for immediate feedback!
Cons
Setting this up correctly may take some time but we've NEVER experienced any delays in support or assistance from the inMotion team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
April
Hospital & Health Care, 500+ employees
More than a year
Nov 01, 2020
Project Management for Creative Crews
Project Management for Creative Crews
Pros
The system ensures projects keep moving forward, leaving no room for doubt about each users responsibilities. It significantly improves workflow efficiency.
Cons
It can feel a bit overwhelming to figure out, but thankfully, our inMotionNow consultant guided us through the process.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ken
Higher Education, 101-500 employees
Less than a year
Oct 18, 2020
A complete and comprehensive solution for our department and company
A complete and comprehensive solution for our department and company
Pros
One of the many fantastic aspects of inMotion is its comprehensiveness. When I explored solutions for managing requests, work and marketing approvals across multiple departments, inMotion stood out as the only platform that easily handled it all. Its intuitive interface ensures that anyone can easily navigate the program and they continuously seek user feedback to improve and enhance the software.
Cons
I can't criticize or even provide constructive criticism about the program. I occasionally speak with members of the product development team and I know that many of the features I desire are currently being developed. It is only a matter of time before all the features I would like to see are going to be there
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zach
Biotechnology, 101-500 employees
Less than a year
Oct 17, 2020
inMotion ignite is a great choice for any creative team
inMotion ignite is a great choice for any creative team
Pros
The route templates are my favorite feature. You can customize as many as you need and use them for various types of approvals. With just one click, you can send a review to multiple people in multiple approval tiers. The proofing environment is excellent as all comments are gathered in one place. You can involve anyone with an inMotion account in the conversation. We have found it to be much better than sending feedback and versions through emails. The proofing environment allows you to view versions and comments side by side, ensuring that all the changes are addressed.
Cons
It would be convenient to have a way to assign members to tasks in bulk. For instance if a project has 40 tasks for now I have to individually click on the members name 40 times to assign them. The same goes for due dates. Without using "start dates" bulk-assigning due dates is not possible.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Amy
Marketing and Advertising, 500+ employees
Less than a year
Oct 14, 2020
A Great Creative Partner
A Great Creative Partner
Pros
The flexibility and customizable features of this platform are truly remarkable. There are numerous ways to construct, organize and manage projects, catering to various work styles and processes.
Cons
The only drawback is the need to submit a service ticket when adding or changing request forms. We've requested more autonomy over this feature. I am also aware that they're working on a form builder feature for end users so this concern will likely be resolved soon.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mark
Transportation/Trucking/Railroad, 500+ employees
Less than a year
Sep 21, 2020
If you don't have it, you need it.
If you don't have it, you need it.
Pros
As the project manager of our department, it is my responsibility to meet deadlines and oversee project details. Ignite simplifies this process by providing a detailed view of each project and campaign. Here are some specific aspects I appreciate: Reviewing each request and gathering additional information before involving the design team. Uploading new versions of file assets without deleting the previous ones. Having everything consolidated in one place, eliminating the need to search for project information in emails. Our team rarely misses deadlines now that our projects are well-organized. The ease of proofing and the ability to track when reviewers view proofs. The tier system streamlines the review process, making it effortless to involve multiple reviewers. Managing extensive campaigns with numerous pieces and deadlines while keeping everything neatly organized with groups, projects, and tasks. Stakeholders find it incredibly user-friendly for requesting and reviewing projects.
Cons
Sometimes the system experiences lag, resulting in delayed refresh after making changes. The only other aspect I can think of is the cost.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Michelle
Plastics, 500+ employees
Less than 6 months
Aug 23, 2020
inMotion ignite named Employee of the Month
inMotion ignite named Employee of the Month
Pros
Ignite plays a key role as an invaluable team member within our creative department. It has streamlined our creative process, freeing up approximately five hours per week that were previously spent on administrative tasks. The extensive automation options have been very helpful. For instance, Ignite sends reminders for approaching deadlines, eliminating the need for constant reminders to my team. The softwares seamlessness is unmatched. All communication is merged in one place, eliminating the need to search through emails, hallway conversations or messaging apps. All relevant parties are informed and involved in the discussions. The proofing routes allow me to monitor our progress and ensure we stay on track. In the past, circulating proofs was a difficult task but now, thanks to the simple and efficient proofing module, it has become hassle free. The time it takes to complete a proof has been significantly reduced compared to when we used hard copies, and some team members have even expressed enjoyment when using the software and look forward to their next proofing assignments. I also appreciate the organizational options provided by the work tiers. It's effortless to keep track of the who, what, and when of more than twenty projects occurring simultaneously. Lastly, the customer service is exceptional. Our representative is a true professional, knowledgeable, friendly, reliable and focused. It's clear that ignite prioritizes ensuring 100% customer satisfaction. And needless to say, we are indeed satisfied!
Cons
Learning the software takes some time because there are numerous remarkable features available to enhance your workflow. I initially thought I would become proficient within a few days of exploring the platform but it actually took a bit longer due to its so many capabilities. It's not really a drawback but more of a tip to expect a learning curve. You can customize the organization to suit your needs, so it may require some troubleshooting to discover how to utilize the software for optimal benefits.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Oil & Energy, 11-50 employees
Less than 6 months
Jul 25, 2020
Great platform for our team
Great platform for our team
Pros
Being one of the administrators responsible for assigning projects to our team, I rely on this product daily. Its robustness is impressive, enabling us to maintain project organization and improve the workflow between developers and requestors. The multiple views and proofs/reviews dashboard are some of the features I find most beneficial.
Cons
The only thing I dislike is that tasks and projects cannot be viewed on a single page. Additionally, it would be great if the search function had more advanced features to facilitate easier project retrieval.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karla
Management Consulting, 51-100 employees
More than a year
Jul 13, 2020
Efficiencies and productivity
Efficiencies and productivity
Pros
The proofing functions of this software are my favorite. Having all edits, comments and changes available in one place is truly wonderful.
Cons
I wish we had implemented a predefined workflow instead of improvising as we go. It would also be great if the program could receive requests in the same format as our manually inputted projects. The fact that we can only deliver final files for projects initiated through a request but not for manually inputted ones (such as during a consulting meeting), makes it challenging to establish a consistent workflow. It is difficult for me to keep track of production, delivery, etc. once the project is approved for press.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Anonymous
Not Specified, 500+ employees
Less than a year
Dec 09, 2019
A step up from regular inmotion
A step up from regular inmotion
Pros
Setting up tiers for reviews is something I really like. The work doesn't move to the next tier until everyone in the previous one has approved it. It is really simple to convert a project into a proof and I like that it's merged into one page. In regular Inmotion, you would have to navigate through multiple pages just to access your proof.
Cons
The previous version of inMotion listed projects and later separated them with alternating background colors, making it easy to differentiate between different projects. It also displayed thumbnail images of the projects for easy identification. In contrast, Ignite presents a single, disordered list where the companys ID numbers dominate, resulting in a disorganized view. There are also too many emails which can be disabled but the default setting shouldn't send me emails for every action.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Wholesale, 500+ employees
Less than 6 months
Oct 21, 2019
Working Out the Kinks
Working Out the Kinks
Pros
I am happy that our everyday customers can track the progress of their projects. Furthermore the reporting feature is something I also like as it was not available in our previous database.
Cons
For our specific needs and time-saving purposes I prefer more customization. It would be ideal to have a database specifically tailored to our company since we handle print management for our customers as well. It is challenging to achieve this level of customization in IMN based on our experiences. Additionally, we work with large files that IMN cannot handle.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
6
Heather
Medical Devices, 500+ employees
Less than a year
Oct 19, 2019
So far so good with Ignite!
So far so good with Ignite!
Pros
We recently transitioned from InMotion Classic to Ignite and the added features have been outstanding. I particularly enjoy the ease of creating tasks, tagging projects, utilizing campaign forms and many other new additions.
Cons
We are still trying to figure out the glitches while getting familiar with the new software, but nothing too serious stands out. The one feature my team used in Classic that is missing in Ignite is the ability to mark up and reject a request.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Madeline
Consumer Goods, 51-100 employees
Less than 6 months
Oct 16, 2019
inMotion ignite
inMotion ignite
Pros
I really like the familiar categorization of projects. Also the usefulness of the markup tools and notes. If necessary, files can be downloaded for record-keeping purposes, ensuring all work remains within inMotion with a complete history.
Cons
Once you've approved something "as is" you cannot change your mind. This has resulted in additional versions being created to complete the project.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Wanda
Oil & Energy, 101-500 employees
Less than a year
Oct 15, 2019
Classic to Ignite
Classic to Ignite
Pros
The software is intuitive and continuously improves through regular updates. The proofing feature has proven particularly useful for marketing and web reviews. The feedback loop with users has been significantly enhanced compared to InMotion Classic.
Cons
When using a number of customized fields we often have to duplicate work by entering information in multiple screens.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Angela
Government Administration, 101-500 employees
More than a year
Oct 15, 2019
Routing Process is Great!
Routing Process is Great!
Pros
The routing process is something I absolutely love. It greatly enhances accountability for requests.
Cons
It doesn't work well with the high volume of jobs our office handles daily. It is better suited for a smaller workload.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Briana
Marketing and Advertising, 500+ employees
Less than a year
Oct 13, 2019
InMotion is great when it works.
InMotion is great when it works.
Pros
The user interface is straightforward to learn, allowing collaboration with other team members. The ability to view proofs and provide comments within the platform greatly enhances the workflow between graphic designers and myself. Additionally the automation of certain job requests is a feature I find valuable.
Cons
My main issue is that InMotion sometimes fails to successfully transmit my job requests to the other party. Instead, I may receive an automated confirmation that the job request was sent but in reality, it wasn't. It's quite confusing and can affect turnaround time.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
SABINA
Marketing and Advertising, 500+ employees
Less than a year
Oct 11, 2019
InMotion
InMotion
Pros
The system excels in managing the flow of jobs. The alerts provided are highly beneficial for both designers and the team.
Cons
It's challenging to get an overview of the full scope of work without opening each job and searching for its location. Opening creative files can take longer than desired. Opening jobs in our department, given our scale is not an easy and time-efficient process.
Ease of use
6
Value for money
5
Customer Support
10
Functionality
6
Michelle
Hospitality, 500+ employees
Less than a year
Oct 08, 2019
Great product, great company
Great product, great company
Pros
What impresses me most about inMotion is the continuous optimization based on user feedback. The inMotion team actively engages in feature discovery. They even call to understand what their customers desire from the platform and quickly implements those changes.
Cons
They have numerous fantastic ideas but I think not all can be implemented at once.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brittany
Financial Services, 101-500 employees
Less than a year
Oct 06, 2019
Organization made easy
Organization made easy
Pros
This software is user friendly and covers the entire project management process smoothly. Stakeholders can submit requests, users can track their tasks and all proofing is conveniently stored within the system. Furthermore, every step is recorded making it easy to review the project history.
Cons
Some administrative tasks are still a bit hard to understand. However, the developers are always exploring upgrades and open to suggestions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Vanessa
Banking, 500+ employees
More than a year
Oct 05, 2019
Useful Project Management Tool
Useful Project Management Tool
Pros
The greatest advantage of using Ignite is the option to create custom views. This proves incredibly useful for project managers as it allows them to filter and sort high level project status information.
Cons
Printing project briefs and custom views isn't easy.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Leo
Insurance, 500+ employees
Less than a year
Oct 04, 2019
A product to keep your company organized
A product to keep your company organized
Pros
This product has been instrumental in clearly and efficiently organizing our design projects. It is intuitive and follows a logical flow both from the job submitters perspective and the designers perspective.
Cons
I love to have more features in the mobile app.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Jaclyn
Retail, 101-500 employees
Less than a year
Oct 03, 2019
Ignite
Ignite
Pros
The dashboard is neat and customizable and I absolutely love the mention feature.
Cons
It would be convenient if task due dates automatically adjusted based on the completion of previous tasks.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Devon
Business Supplies and Equipment, 101-500 employees
Less than a year
Oct 02, 2019
Great product for project managing design work
Great product for project managing design work
Pros
We have never had a decent project management system, especially one customized for designers. IMN has revolutionized our ability to coordinate projects and reviews, significantly enhancing our efficiency. The review system, which keeps everything centralized and eliminates the need for emails, is probably my favorite feature. Additionally, during meetings with my staff, I can effortlessly pull up the projects they are working on, check their progress and identify any obstacles.
Cons
We have made several detailed feature requests. An app was recently released for proof review but it lacks other features. Mobile access will greatly enhance the experience. The software runs quite slowly for a cloud-based solution, with each page taking forever to load. Sometimes, the level of details cause confusion. did we leave comments at the campaign, project, task or proof level for this particular aspect?
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Lindsay
Education Management, 500+ employees
Less than 6 months
Oct 01, 2019
InMotion Ignite review
InMotion Ignite review
Pros
As we produce a huge number of ads within a short timeframe, this software has come in very handy in organizing our workflow.
Cons
I miss the precise timer feature from the previous version of inMotion. We used to track the time spent by our creative staff on tasks to estimate our workload and staffing requirements. Now everyone is resorting to "best guessing" their time spent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Business Supplies and Equipment, 101-500 employees
Less than a year
Oct 01, 2019
inMotion Review
inMotion Review
Pros
I really enjoyed the option to track all our projects. It's great that we can save files within the system and submitters can provide quick and straightforward instructions.
Cons
I understand it's an outdated browser but it would make our lives easier if users could utilize Internet Explorer. Additionally, I wish there was a way to adjust the project queue based on priorities rather than solely relying on due dates.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
James
Financial Services, 101-500 employees
Less than a year
Oct 01, 2019
Filters
Wonderful Creative Workflow
Wonderful Creative Workflow
Pros
Being able to track the tasks and progress of multiple design/video projects that my team is working on is something I truly appreciate. It keeps me informed with the most up to date status.
Cons
As there are so many options are available and I feel like I have only scratched the surface of its use. I am sure there must be a way to disable the notifications since I receive numerous emails from the program on a daily basis.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
10
Henry
Education Management, 500+ employees
Less than 6 months
Nov 04, 2023
The best tool for marketing and Service teams with document management.
The best tool for marketing and Service teams with document management.
Pros
Implementing custom views on this platform is so simple and easy. The option to customize the dashboard and template fields is very useful. Sharing files with different teams and managing them becomes effortless.
Cons
The interface can be a bit confusing and could use some improvement to make it simple. Implementing multiple menus would be beneficial. It would also be great to have immediate customer support in case any glitches occur.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Harsha
Information Technology and Services, 51-100 employees
Less than a year
May 05, 2021
Indispensable component in our project management.
Indispensable component in our project management.
Pros
InMotion Ignite has become crucial for us in terms of project request intake, collaboration, proof reviews and final asset delivery. With our Sales, Marketing and Product Development teams being decentralized due to remote work during the pandemic, we rely on inMotion Ignite daily to collaborate on project requests, review and approve proof designs,and deliver final assets. I absolutely love the sleek and intuitive user interface. Before inMotion Ignite, we were overwhelmed with constant emails and version control was non-existent, which led to potential approval of incorrect files. Now everything is organized, clearly labeled and we can easily trace our approval history.
Cons
I wish admins had the ability to create tasks/proofs without requiring stakeholders to fill out a project request form to receive their final deliverables. Sometimes it would be convenient to do this on behalf of the requestor but currently, it's not possible.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than 6 months
Apr 13, 2021
Alexis' Review
Alexis' Review
Pros
I really like how easy it is to determine project deadlines, identify reviewers and identify any bottlenecks.
Cons
when I have a large number of proofs (20+) and I can't rearrange them in the desired order, it cause frustration. Uploading them one by one is time consuming.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexis
Marketing and Advertising, 500+ employees
More than a year
Apr 08, 2021
Great productivity tool
Great productivity tool
Pros
It is user-friendly and offers flexible setup options that can be tailored to fit our companys processes. The customer support is excellent!
Cons
Generating custom reports can be challenging as it's difficult to extract the correct data from the system.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Madelyn
Marketing and Advertising, 11-50 employees
More than a year
Mar 16, 2021
Thoughts From a Fast Paced Non Profit
Thoughts From a Fast Paced Non Profit
Pros
This software has significantly streamlined our process. Previously we used Word, Excel and email to track our creative teams work intake. InMotion has provided us with an automated high-level overview of departmental tasks which was possible to some extent before but required a manual process. It has also allowed us to establish request parameters, saving time for our marketing managers and reducing headaches for the entire team.
Cons
The learning curve during the initial onboarding process is quite sharp. The most consistent feedback I receive during training is that certain elements are not intuitive such as connecting team members and reviewers to specific parts of the jobs.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Krista
Non-Profit Organization Management, 500+ employees
Less than a year
Mar 15, 2021
Ignite Your Creativity
Ignite Your Creativity
Pros
The ability to share art proofs with anyone and gather their reviews, comments and approvals online from anywhere is what I like the most about inMotion/Ignite. This is particularly crucial during the pandemic as it allows us to continue working and proofing in real-time. We use Ignite to assign and track projects as well as generate reports on our progress and the number of projects in progress and completed.
Cons
The only aspect I dislike about Ignite (and I've heard this complaint from several sales reps) is the inability to review a proof using a cell phone. An error message prompts users to open Ignite on a laptop or desktop to proof a file, which is not always practicable. Our sales team may be at home or in a location without computer access which makes it difficult to review projects. We're hoping this feature will be available in the near future for Ignite.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin
Utilities, 500+ employees
More than a year
Feb 27, 2021
The Right Tool for a Marketing & Creative Services Team
The Right Tool for a Marketing & Creative Services Team
Pros
Our department, consisting of around 30 people including our entire marketing team and a creative group of 7 individuals has experienced a significant improvement in workflow efficiency thanks to inMotion. From concept to file delivery, our creative work now flows much more smoothly, resulting in faster turnaround times and reduced errors. All stakeholders can review the work, leading to collaborative improvements in our messaging to customers and ensuring consistent branding and core values. Additionally, as a hosted software solution, it has enabled us to create campaigns, review and approve work from anywhere, which has been critical since the onset of the COVID-19 pandemic.
Cons
Like most software there isn't a single solution or platform that does EVERYTHING. Instead of focusing on what inMotion doesn't do I would recommend users/customers spend time researching and evaluating multiple products, narrow down the options and then reach out to 2-3 companies for demonstrations. This proved priceless for us in choosing the best overall solution for our needs and allowing all users to have a say and provide input.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Brant
Retail, 500+ employees
Less than a year
Dec 02, 2020
Amazing collaboration!
Amazing collaboration!
Pros
I absolutely love how easy it is to tag colleagues in projects and @mention someone for immediate feedback!
Cons
Setting this up correctly may take some time but we've NEVER experienced any delays in support or assistance from the inMotion team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
April
Hospital & Health Care, 500+ employees
More than a year
Nov 01, 2020
Project Management for Creative Crews
Project Management for Creative Crews
Pros
The system ensures projects keep moving forward, leaving no room for doubt about each users responsibilities. It significantly improves workflow efficiency.
Cons
It can feel a bit overwhelming to figure out, but thankfully, our inMotionNow consultant guided us through the process.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ken
Higher Education, 101-500 employees
Less than a year
Oct 18, 2020
A complete and comprehensive solution for our department and company
A complete and comprehensive solution for our department and company
Pros
One of the many fantastic aspects of inMotion is its comprehensiveness. When I explored solutions for managing requests, work and marketing approvals across multiple departments, inMotion stood out as the only platform that easily handled it all. Its intuitive interface ensures that anyone can easily navigate the program and they continuously seek user feedback to improve and enhance the software.
Cons
I can't criticize or even provide constructive criticism about the program. I occasionally speak with members of the product development team and I know that many of the features I desire are currently being developed. It is only a matter of time before all the features I would like to see are going to be there
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zach
Biotechnology, 101-500 employees
Less than a year
Oct 17, 2020
inMotion ignite is a great choice for any creative team
inMotion ignite is a great choice for any creative team
Pros
The route templates are my favorite feature. You can customize as many as you need and use them for various types of approvals. With just one click, you can send a review to multiple people in multiple approval tiers. The proofing environment is excellent as all comments are gathered in one place. You can involve anyone with an inMotion account in the conversation. We have found it to be much better than sending feedback and versions through emails. The proofing environment allows you to view versions and comments side by side, ensuring that all the changes are addressed.
Cons
It would be convenient to have a way to assign members to tasks in bulk. For instance if a project has 40 tasks for now I have to individually click on the members name 40 times to assign them. The same goes for due dates. Without using "start dates" bulk-assigning due dates is not possible.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Amy
Marketing and Advertising, 500+ employees
Less than a year
Oct 14, 2020
A Great Creative Partner
A Great Creative Partner
Pros
The flexibility and customizable features of this platform are truly remarkable. There are numerous ways to construct, organize and manage projects, catering to various work styles and processes.
Cons
The only drawback is the need to submit a service ticket when adding or changing request forms. We've requested more autonomy over this feature. I am also aware that they're working on a form builder feature for end users so this concern will likely be resolved soon.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mark
Transportation/Trucking/Railroad, 500+ employees
Less than a year
Sep 21, 2020
If you don't have it, you need it.
If you don't have it, you need it.
Pros
As the project manager of our department, it is my responsibility to meet deadlines and oversee project details. Ignite simplifies this process by providing a detailed view of each project and campaign. Here are some specific aspects I appreciate: Reviewing each request and gathering additional information before involving the design team. Uploading new versions of file assets without deleting the previous ones. Having everything consolidated in one place, eliminating the need to search for project information in emails. Our team rarely misses deadlines now that our projects are well-organized. The ease of proofing and the ability to track when reviewers view proofs. The tier system streamlines the review process, making it effortless to involve multiple reviewers. Managing extensive campaigns with numerous pieces and deadlines while keeping everything neatly organized with groups, projects, and tasks. Stakeholders find it incredibly user-friendly for requesting and reviewing projects.
Cons
Sometimes the system experiences lag, resulting in delayed refresh after making changes. The only other aspect I can think of is the cost.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Michelle
Plastics, 500+ employees
Less than 6 months
Aug 23, 2020
inMotion ignite named Employee of the Month
inMotion ignite named Employee of the Month
Pros
Ignite plays a key role as an invaluable team member within our creative department. It has streamlined our creative process, freeing up approximately five hours per week that were previously spent on administrative tasks. The extensive automation options have been very helpful. For instance, Ignite sends reminders for approaching deadlines, eliminating the need for constant reminders to my team. The softwares seamlessness is unmatched. All communication is merged in one place, eliminating the need to search through emails, hallway conversations or messaging apps. All relevant parties are informed and involved in the discussions. The proofing routes allow me to monitor our progress and ensure we stay on track. In the past, circulating proofs was a difficult task but now, thanks to the simple and efficient proofing module, it has become hassle free. The time it takes to complete a proof has been significantly reduced compared to when we used hard copies, and some team members have even expressed enjoyment when using the software and look forward to their next proofing assignments. I also appreciate the organizational options provided by the work tiers. It's effortless to keep track of the who, what, and when of more than twenty projects occurring simultaneously. Lastly, the customer service is exceptional. Our representative is a true professional, knowledgeable, friendly, reliable and focused. It's clear that ignite prioritizes ensuring 100% customer satisfaction. And needless to say, we are indeed satisfied!
Cons
Learning the software takes some time because there are numerous remarkable features available to enhance your workflow. I initially thought I would become proficient within a few days of exploring the platform but it actually took a bit longer due to its so many capabilities. It's not really a drawback but more of a tip to expect a learning curve. You can customize the organization to suit your needs, so it may require some troubleshooting to discover how to utilize the software for optimal benefits.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah
Oil & Energy, 11-50 employees
Less than 6 months
Jul 25, 2020
Great platform for our team
Great platform for our team
Pros
Being one of the administrators responsible for assigning projects to our team, I rely on this product daily. Its robustness is impressive, enabling us to maintain project organization and improve the workflow between developers and requestors. The multiple views and proofs/reviews dashboard are some of the features I find most beneficial.
Cons
The only thing I dislike is that tasks and projects cannot be viewed on a single page. Additionally, it would be great if the search function had more advanced features to facilitate easier project retrieval.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karla
Management Consulting, 51-100 employees
More than a year
Jul 13, 2020
Efficiencies and productivity
Efficiencies and productivity
Pros
The proofing functions of this software are my favorite. Having all edits, comments and changes available in one place is truly wonderful.
Cons
I wish we had implemented a predefined workflow instead of improvising as we go. It would also be great if the program could receive requests in the same format as our manually inputted projects. The fact that we can only deliver final files for projects initiated through a request but not for manually inputted ones (such as during a consulting meeting), makes it challenging to establish a consistent workflow. It is difficult for me to keep track of production, delivery, etc. once the project is approved for press.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Anonymous
Not Specified, 500+ employees
Less than a year
Dec 09, 2019
A step up from regular inmotion
A step up from regular inmotion
Pros
Setting up tiers for reviews is something I really like. The work doesn't move to the next tier until everyone in the previous one has approved it. It is really simple to convert a project into a proof and I like that it's merged into one page. In regular Inmotion, you would have to navigate through multiple pages just to access your proof.
Cons
The previous version of inMotion listed projects and later separated them with alternating background colors, making it easy to differentiate between different projects. It also displayed thumbnail images of the projects for easy identification. In contrast, Ignite presents a single, disordered list where the companys ID numbers dominate, resulting in a disorganized view. There are also too many emails which can be disabled but the default setting shouldn't send me emails for every action.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Wholesale, 500+ employees
Less than 6 months
Oct 21, 2019
Working Out the Kinks
Working Out the Kinks
Pros
I am happy that our everyday customers can track the progress of their projects. Furthermore the reporting feature is something I also like as it was not available in our previous database.
Cons
For our specific needs and time-saving purposes I prefer more customization. It would be ideal to have a database specifically tailored to our company since we handle print management for our customers as well. It is challenging to achieve this level of customization in IMN based on our experiences. Additionally, we work with large files that IMN cannot handle.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
6
Heather
Medical Devices, 500+ employees
Less than a year
Oct 19, 2019
So far so good with Ignite!
So far so good with Ignite!
Pros
We recently transitioned from InMotion Classic to Ignite and the added features have been outstanding. I particularly enjoy the ease of creating tasks, tagging projects, utilizing campaign forms and many other new additions.
Cons
We are still trying to figure out the glitches while getting familiar with the new software, but nothing too serious stands out. The one feature my team used in Classic that is missing in Ignite is the ability to mark up and reject a request.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Madeline
Consumer Goods, 51-100 employees
Less than 6 months
Oct 16, 2019
inMotion ignite
inMotion ignite
Pros
I really like the familiar categorization of projects. Also the usefulness of the markup tools and notes. If necessary, files can be downloaded for record-keeping purposes, ensuring all work remains within inMotion with a complete history.
Cons
Once you've approved something "as is" you cannot change your mind. This has resulted in additional versions being created to complete the project.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Wanda
Oil & Energy, 101-500 employees
Less than a year
Oct 15, 2019
Classic to Ignite
Classic to Ignite
Pros
The software is intuitive and continuously improves through regular updates. The proofing feature has proven particularly useful for marketing and web reviews. The feedback loop with users has been significantly enhanced compared to InMotion Classic.
Cons
When using a number of customized fields we often have to duplicate work by entering information in multiple screens.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Angela
Government Administration, 101-500 employees
More than a year
Oct 15, 2019
Routing Process is Great!
Routing Process is Great!
Pros
The routing process is something I absolutely love. It greatly enhances accountability for requests.
Cons
It doesn't work well with the high volume of jobs our office handles daily. It is better suited for a smaller workload.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Briana
Marketing and Advertising, 500+ employees
Less than a year
Oct 13, 2019
InMotion is great when it works.
InMotion is great when it works.
Pros
The user interface is straightforward to learn, allowing collaboration with other team members. The ability to view proofs and provide comments within the platform greatly enhances the workflow between graphic designers and myself. Additionally the automation of certain job requests is a feature I find valuable.
Cons
My main issue is that InMotion sometimes fails to successfully transmit my job requests to the other party. Instead, I may receive an automated confirmation that the job request was sent but in reality, it wasn't. It's quite confusing and can affect turnaround time.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
SABINA
Marketing and Advertising, 500+ employees
Less than a year
Oct 11, 2019
InMotion
InMotion
Pros
The system excels in managing the flow of jobs. The alerts provided are highly beneficial for both designers and the team.
Cons
It's challenging to get an overview of the full scope of work without opening each job and searching for its location. Opening creative files can take longer than desired. Opening jobs in our department, given our scale is not an easy and time-efficient process.
Ease of use
6
Value for money
5
Customer Support
10
Functionality
6
Michelle
Hospitality, 500+ employees
Less than a year
Oct 08, 2019
Great product, great company
Great product, great company
Pros
What impresses me most about inMotion is the continuous optimization based on user feedback. The inMotion team actively engages in feature discovery. They even call to understand what their customers desire from the platform and quickly implements those changes.
Cons
They have numerous fantastic ideas but I think not all can be implemented at once.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brittany
Financial Services, 101-500 employees
Less than a year
Oct 06, 2019
Organization made easy
Organization made easy
Pros
This software is user friendly and covers the entire project management process smoothly. Stakeholders can submit requests, users can track their tasks and all proofing is conveniently stored within the system. Furthermore, every step is recorded making it easy to review the project history.
Cons
Some administrative tasks are still a bit hard to understand. However, the developers are always exploring upgrades and open to suggestions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Vanessa
Banking, 500+ employees
More than a year
Oct 05, 2019
Useful Project Management Tool
Useful Project Management Tool
Pros
The greatest advantage of using Ignite is the option to create custom views. This proves incredibly useful for project managers as it allows them to filter and sort high level project status information.
Cons
Printing project briefs and custom views isn't easy.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Leo
Insurance, 500+ employees
Less than a year
Oct 04, 2019
A product to keep your company organized
A product to keep your company organized
Pros
This product has been instrumental in clearly and efficiently organizing our design projects. It is intuitive and follows a logical flow both from the job submitters perspective and the designers perspective.
Cons
I love to have more features in the mobile app.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Jaclyn
Retail, 101-500 employees
Less than a year
Oct 03, 2019
Ignite
Ignite
Pros
The dashboard is neat and customizable and I absolutely love the mention feature.
Cons
It would be convenient if task due dates automatically adjusted based on the completion of previous tasks.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Devon
Business Supplies and Equipment, 101-500 employees
Less than a year
Oct 02, 2019
Great product for project managing design work
Great product for project managing design work
Pros
We have never had a decent project management system, especially one customized for designers. IMN has revolutionized our ability to coordinate projects and reviews, significantly enhancing our efficiency. The review system, which keeps everything centralized and eliminates the need for emails, is probably my favorite feature. Additionally, during meetings with my staff, I can effortlessly pull up the projects they are working on, check their progress and identify any obstacles.
Cons
We have made several detailed feature requests. An app was recently released for proof review but it lacks other features. Mobile access will greatly enhance the experience. The software runs quite slowly for a cloud-based solution, with each page taking forever to load. Sometimes, the level of details cause confusion. did we leave comments at the campaign, project, task or proof level for this particular aspect?
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Lindsay
Education Management, 500+ employees
Less than 6 months
Oct 01, 2019
InMotion Ignite review
InMotion Ignite review
Pros
As we produce a huge number of ads within a short timeframe, this software has come in very handy in organizing our workflow.
Cons
I miss the precise timer feature from the previous version of inMotion. We used to track the time spent by our creative staff on tasks to estimate our workload and staffing requirements. Now everyone is resorting to "best guessing" their time spent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Business Supplies and Equipment, 101-500 employees
Less than a year
Oct 01, 2019
inMotion Review
inMotion Review
Pros
I really enjoyed the option to track all our projects. It's great that we can save files within the system and submitters can provide quick and straightforward instructions.
Cons
I understand it's an outdated browser but it would make our lives easier if users could utilize Internet Explorer. Additionally, I wish there was a way to adjust the project queue based on priorities rather than solely relying on due dates.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
James
Financial Services, 101-500 employees
Less than a year
Oct 01, 2019