Overall Rating
4.6
539 Reviews
Rating Distribution
5
(357)
4
(152)
3
(23)
2
(7)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Overall Rating
4.6
539 Reviews
Rating Distribution
5
(357)
4
(152)
3
(23)
2
(7)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Filters
Industry
Provider Size
Time Used
Smartsheet is an Automated Project Management Solution
Smartsheet is an Automated Project Management Solution
Pros
Smartsheet allows us to automate our projects seamlessly. I'm genuinely impressed by its dependability.
Cons
I haven't encountered any issues while using Smartsheet. It's highly effective.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claudia
Hospital & Health Care, 500+ employees
More than a year
Apr 25, 2024
Flexible project and team management tool
Flexible project and team management tool
Pros
The tool's flexibility is a major advantage, making it effortless to handle multiple projects and collaborate with team members.
Cons
The tool comes with a slightly higher price tag compared to alternatives that perform the same function.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
bulungu
Education Management, 101-500 employees
More than a year
Apr 25, 2024
Brilliant Tool for Project Portfolio Management
Brilliant Tool for Project Portfolio Management
Pros
Since I started using Smartsheet, managing tasks and projects has always been a breeze.
Cons
Smartsheet is an exceptional tool with virtually no drawbacks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Surace
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
Apr 23, 2024
Workflow management and scheduling solution
Workflow management and scheduling solution
Pros
Even non-technical team members find the tool easy to use.
Cons
Occasionally, the loading time is quite long, resulting in delays.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Winnie
Education Management, 101-500 employees
More than a year
Apr 21, 2024
Agile project management and planning tool with Smartsheet
Agile project management and planning tool with Smartsheet
Pros
I appreciate the tool's excellent features that simplify project management and scheduling. The proactive customer support is also a plus.
Cons
This tool operates flawlessly, and I haven't encountered any problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mwangi
Education Management, 500+ employees
More than a year
Apr 21, 2024
Really Smart Sheets
Really Smart Sheets
Pros
I adore the ability to collaborate with multiple individuals and utilize forms to gather data.
Cons
It can be challenging to use the language for creating rules. It would be great if you could simply type what you want it to do instead of using formulas.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kaleb
Hospital & Health Care, 500+ employees
More than a year
Apr 21, 2024
No Issues With Smartsheet - It Has Been Very Effcetive
No Issues With Smartsheet - It Has Been Very Effcetive
Pros
When it comes to managing tasks and projects, Smartsheet is our go-to choice, and it has proven to be highly effective.
Cons
It fulfills all my needs perfectly. No problems to report.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Adriano
Civic & Social Organization, 11-50 employees
More than a year
Apr 19, 2024
Smart Thinking
Smart Thinking
Pros
I can effectively manage discrepancies and discounted cash flows for internal checks and balances when updating software, rerouting, and validating metric transfers.
Cons
Compatibility across various operating systems and dependencies on different pathways.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
Apr 19, 2024
A key platform for streamlining Project Management
A key platform for streamlining Project Management
Pros
The flexibility of Smartsheet is fantastic, allowing me to create the exact sheets, forms, and reports our business needs.
Cons
Among most spreadsheet software, there are limited formatting choices in Smartsheet.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kawa
Education Management, 101-500 employees
Less than a year
Apr 18, 2024
Smartsheets for a familiar look at project management
Smartsheets for a familiar look at project management
Pros
It's incredibly straightforward to use. It resembles working with a spreadsheet, making it familiar to most users.
Cons
Sometimes it feels too spreadsheet-like and can become tedious.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Patrick
Building Materials, 51-100 employees
More than a year
Apr 15, 2024
Construction Project Management at Par with Smartsheet
Construction Project Management at Par with Smartsheet
Pros
What I love most is how Smartsheet automates construction project management procedures, saving me a significant amount of time.
Cons
During the initial setup, certain features were quite intimidating to utilize.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Samita
Construction, 101-500 employees
More than a year
Apr 15, 2024
Smartsheet Review
Smartsheet Review
Pros
Task management is a breeze with Smartsheet, and it's worth every penny.
Cons
I can't find any drawbacks with Smartsheet. It's an exceptional software program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alana
Accounting, 1-10 employees
More than a year
Apr 13, 2024
Smartsheet Has Powerful Project Management Features
Smartsheet Has Powerful Project Management Features
Pros
I value Smartsheet's reliability and its incredible features that streamline our work.
Cons
Smartsheet has proven to be incredibly dependable, devoid of any flaws.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Hospital & Health Care, 500+ employees
More than a year
Apr 13, 2024
Smartsheet and Project Management go Hand in Hand
Smartsheet and Project Management go Hand in Hand
Pros
It serves as a comprehensive solution for creating, organizing, tracking, and sharing multiple projects.
Cons
I can't think of any downsides to Smartsheet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anna
Non-Profit Organization Management, 51-100 employees
More than a year
Apr 11, 2024
Iconic & Tremendous Tool for PM & TM
Iconic & Tremendous Tool for PM & TM
Pros
Smartsheet has empowered me to automate more than 90% of task and project management processes.
Cons
Since I joined my current organization as an intern, Smartsheet has never let me down.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victor
Oil & Energy, 11-50 employees
More than a year
Apr 11, 2024
A User-Friendly Workforce Tool
A User-Friendly Workforce Tool
Pros
I absolutely loved how effortlessly Smartsheet handled tasks and applied filters based on assignees, priority levels, and expected completion dates. Overall, Smartsheet is an incredibly intuitive software, and it integrated smoothly with other systems like Google Forms.
Cons
I wish Smartsheet had a more intuitive mobile interface. When working in property management, it's crucial to be able to take note of and address issues on the go. Unfortunately, Smartsheet felt clunky and difficult to navigate on a smartphone, unlike its simplicity on a desktop computer.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
Apr 09, 2024
PM and TM in One Spot
PM and TM in One Spot
Pros
Thanks to Smartsheet, I can manage projects and tasks on the go through its mobile application.
Cons
I've utilized it in almost all the agencies I'm currently involved with, and it functions perfectly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Franklin
Computer Software, 11-50 employees
More than a year
Apr 09, 2024
Your go-to solution for project success and productivity.
Your go-to solution for project success and productivity.
Pros
I appreciate the collaborative capabilities of Smartsheet, which allow various teams to access and share crucial project information from a single platform. The intuitive automation tools make it simple to automate repetitive tasks.
Cons
It would be beneficial if the functionalities were improved to make it more suitable for hybrid project management scenarios.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Barasa
Education Management, 101-500 employees
More than a year
Apr 06, 2024
Smartsheet
Smartsheet
Pros
It has excellent document building capabilities and is ideal for projects of all sizes. The high level of customization and powerful analytics are impressive. The security features are top-notch.
Cons
It lacks the capability for external connections, has a complex interface, and certain features can be challenging for specific users. It requires a significant time investment to learn for users. It also lags behind in terms of update time.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Riaan
Insurance, 11-50 employees
Less than a year
Apr 03, 2024
Smart way is to use smartsheet.
Smart way is to use smartsheet.
Pros
The software helps keep all the data in one place and accessible across various devices. It simplifies data management.
Cons
The initial process can be a bit complex to understand and operate with the software.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
Apr 02, 2024
Must get if you have a big business
Must get if you have a big business
Pros
I love how easily I can schedule my workers in the sheet, and it even calculates everything for you.
Cons
This app is something that everybody should have, not just for work but also at home.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Candace
Food & Beverages, 1-10 employees
More than a year
Apr 01, 2024
Average user using time and expense tracking
Average user using time and expense tracking
Pros
It seems to offer a wide range of functionalities. The ability to track a team's time is particularly useful.
Cons
Some features are not as user-friendly as I would prefer. Additionally, I have accidentally submitted forms unintentionally.
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Steven
Design, 51-100 employees
More than a year
Apr 01, 2024
Smartsheet Delivers
Smartsheet Delivers
Pros
Smartsheet has revolutionized our team's collaboration and project management. Its intuitive interface and seamless integration with other tools have streamlined our workflow, making it easier to track progress and meet deadlines. The automated reporting and notification features have saved us countless hours and reduced errors. Additionally, the mobile app allows us to stay connected and productive on the go. Smartsheet truly delivers for us!
Cons
I haven't come across any significant downsides to this tool.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Humashankar
Computer Software, 500+ employees
More than a year
Apr 01, 2024
Workflow management tool
Workflow management tool
Pros
It's a user-friendly, customizable, and collaborative solution with powerful automation capabilities.
Cons
The complexity for simple tasks and limited mobility make it costly.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Yogita
Education Management, 1-10 employees
Less than a year
Mar 27, 2024
Smarter than a spreadsheet
Smarter than a spreadsheet
Pros
Smartsheet allows me to record and report on various types of information. The sheets and reports are easily customizable, and I can assign tasks to members of my team.
Cons
Integrating sheets, reports, and dashboards has a steep learning curve.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Seth
Architecture & Planning, 11-50 employees
More than a year
Mar 17, 2024
Smartsheet review
Smartsheet review
Pros
This software is user-friendly, offers great flexibility, and facilitates easy collaboration.
Cons
Smartsheet is user-friendly for smaller teams but becomes more complex to manage with large-scale projects.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Patrick
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
Mar 16, 2024
A must-have platform for all project managers
A must-have platform for all project managers
Pros
The ease of use and deployment among our team is outstanding.
Cons
I have nothing negative to say about the product.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Alexis
Hospital & Health Care, 1-10 employees
More than a year
Mar 15, 2024
Smartsheet is great for office work!
Smartsheet is great for office work!
Pros
Within Smartsheet, I was able to create and share forms to gather and organize information for my business.
Cons
It's easy to forget that I have a subscription, and sometimes Smartsheet fails to notify me of upcoming payments.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Writing and Editing, 1-10 employees
Mar 14, 2024
Smart Way to Plan, Track & Manage Projects
Smart Way to Plan, Track & Manage Projects
Pros
Smartsheet offers the most comprehensive PM, TM, time & expense, and kanban tools in the PPM software industry.
Cons
It's unfortunate that they haven't implemented offline access yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sharon
Construction, 101-500 employees
More than a year
Mar 13, 2024
Smartsheet H.I.
Smartsheet H.I.
Pros
Team collaboration and report management are crucial for us, and Smartsheet fulfills those needs.
Cons
Currently, there are no drawbacks. It works perfectly for our reporting, team management, and sales management needs.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
David
Financial Services, 500+ employees
More than a year
Mar 13, 2024
Smartsheet Essential Project Management Tool
Smartsheet Essential Project Management Tool
Pros
I appreciate that Smartsheet allows for extensive customization of solutions. The premium tools provided by Smartsheet enable easy integration of our processes within the platform.
Cons
I'm not a fan of the fact that some of the formulas are very lengthy compared to how short and simple they are in Excel.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jonathan
Information Technology and Services, 101-500 employees
More than a year
Mar 08, 2024
Excellent Project Management Tool
Excellent Project Management Tool
Pros
It's fantastic for managing multiple projects/programs with interdependencies. I can easily tag/assign tasks to individuals and keep track of the critical path.
Cons
It is considerably more expensive compared to competing software.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Rob
Retail, 500+ employees
Less than a year
Mar 08, 2024
Smartsheets - The best way to create confidence in your customer!
Smartsheets - The best way to create confidence in your customer!
Pros
I absolutely adore the seamless navigation, customization options, and the ability to tailor it to our company's specific needs. We rely on it daily and have discovered numerous ways to utilize its capabilities.
Cons
I haven't come across anything that I dislike about it, it always delivers and fulfills our requirements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor
Construction, 11-50 employees
More than a year
Mar 06, 2024
A tool that can help you for different needs
A tool that can help you for different needs
Pros
The security measures and the ease of implementation with team members both inside and outside the company are impressive.
Cons
There are certain limitations compared to other software like Excel, Google Sheets, etc.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Osman
E-Learning, 101-500 employees
Less than 6 months
Mar 05, 2024
My Experience With Smartsheet
My Experience With Smartsheet
Pros
Smartsheet is incredibly helpful for managing projects, workflows, and all aspects of planning.
Cons
Smartsheet has performed admirably without any issues.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Esther
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
Mar 05, 2024
Smartsheet is Smart
Smartsheet is Smart
Pros
It's a breeze to use among multiple stakeholders.
Cons
It requires some investment in learning how to navigate - perhaps a tutorial video would be helpful?
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Brooke
Veterinary, 101-500 employees
More than a year
Mar 04, 2024
Great software package
Great software package
Pros
I love the ability to organize workflows and assign tasks to team members within the system. Having living documentation available at a moment's notice is simply amazing.
Cons
When I first started using Smartsheet, I occasionally felt a bit lost.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Evan
Entertainment, 1-10 employees
Less than a year
Mar 04, 2024
Smartsheet is a Sensational Project Management Solution
Smartsheet is a Sensational Project Management Solution
Pros
This project management solution has effective and user-friendly features. Smartsheet has proven to be highly reliable.
Cons
I genuinely appreciate everything about Smartsheet. I haven't detected any weaknesses.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
George
Construction, 500+ employees
More than a year
Mar 02, 2024
Helps Our Business
Helps Our Business
Pros
I really appreciate the workflow and automation features that Smartsheet provides. They significantly enhance efficiency.
Cons
I would appreciate seeing more resources published online.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Ethan
Financial Services, 51-100 employees
More than a year
Mar 01, 2024
My business deals with debt collections on daily basis,
My business deals with debt collections on daily basis,
Pros
Although I have experience with Microsoft Excel, I find Smartsheet to be more user-friendly. It excels in data saving and retrieval.
Cons
It only allows one user at a time and lacks integration with external applications like Zapier. It performs better with simple or small tasks that don't require extensive work.
Ease of use
3
Value for money
1
Customer Support
5
Functionality
3
Mmoloki Simon
Legal Services, 1-10 employees
Less than 6 months
Feb 27, 2024
Great tool to get a system off the ground quickly
Great tool to get a system off the ground quickly
Pros
It's a fantastic tool with a well-designed interface. If you're familiar with using Excel, it's a great choice.
Cons
The documentation for APIs and Add-Ons is sometimes lacking.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Jonathan
Government Administration, 101-500 employees
Less than 6 months
Feb 23, 2024
My Review Of Smartsheet
My Review Of Smartsheet
Pros
I'm a fan of the forms automation features and the idea management capabilities. It simplifies business and workflow management.
Cons
Smartsheet is the best tool I have ever used. I have no reservations about it.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Atendi
Information Technology and Services, 51-100 employees
More than a year
Feb 21, 2024
There are better options
There are better options
Pros
It wasn't terrible, but it feels somewhat lacking. I can't quite put my finger on it, but it lacks an appealing user experience. Since using it, I've also tried Monday, which offers similar functionality but with a much more visually pleasing interface.
Cons
It doesn't have any fancy frills or features that can be presented or shared with clients.
Ease of use
3
Value for money
2
Customer Support
3
Functionality
2
Kristi
Health, Wellness and Fitness, 51-100 employees
More than a year
Feb 18, 2024
SmartyPants !
SmartyPants !
Pros
Smart Sheet is a software that we can all easily understand in society. I appreciate that about it!
Cons
There's nothing about Smartsheet that says "can't." It can and does get the job done!
Ease of use
4
Value for money
6
Customer Support
4
Functionality
6
Anonymous
Not Specified, 1-10 employees
Feb 17, 2024
Valuable Productivity Tracking
Valuable Productivity Tracking
Pros
It's effortless to use for both tracking and reporting purposes.
Cons
I haven't encountered any issues or problems, it's all been positive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rebecca
Security and Investigations, 500+ employees
More than a year
Feb 16, 2024
Smart as it should be
Smart as it should be
Pros
Smartsheet incorporates project management tools and techniques seamlessly into its reporting system. The reports are easily understandable as well.
Cons
The software might require some training for users.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Osahon
Education Management, 101-500 employees
More than a year
Feb 15, 2024
Goods in!
Goods in!
Pros
I love the real-time visibility of bookings and cancellations. It's incredibly helpful.
Cons
The software can experience some lag, especially when there is a lot of information on the screen.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Mia
Medical Devices, 51-100 employees
Less than a year
Feb 14, 2024
Another task management tool to try out.
Another task management tool to try out.
Pros
You can effortlessly share tasks with team members and stakeholders, communicate with them through comments and attachments, and create custom reports and dashboards to monitor tasks and metrics in real time.
Cons
There is no built-in time tracking or resource management, which are crucial for managing project costs and availability. Users have to rely on add-ons or integrations for these functions.
Ease of use
6
Value for money
5
Customer Support
6
Functionality
8
Tichaona Redemptor
Information Technology and Services, 1-10 employees
Feb 02, 2024
Amazing project management and collaboration tool
Amazing project management and collaboration tool
Pros
Smartsheet is an effective tool for managing projects from start to finish. It allows task assignment, calendar organization, document collaboration, and progress monitoring. The software boasts a user-friendly interface that simplifies navigation and maximizes the benefits of its features, leading to enhanced productivity. It serves as a powerful project management and collaboration tool, presenting a clean and intuitive spreadsheet-like interface. Its advanced automation and collaborative features streamline processes and save time.
Cons
Additional features like Pivot Table require an extra purchase. Smartsheet can sometimes be a bit too insistent on buying new licenses or upgrading to the advanced model.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amit
Hospital & Health Care, 101-500 employees
More than a year
Feb 01, 2024
an option
an option
Pros
The setup and usage are straightforward for multiple features.
Cons
Cheaper alternatives exist, but the choice depends on your specific needs.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
miguel
Construction, 1-10 employees
Less than a year
Jan 01, 2024
Filters
Smartsheet is an Automated Project Management Solution
Smartsheet is an Automated Project Management Solution
Pros
Smartsheet allows us to automate our projects seamlessly. I'm genuinely impressed by its dependability.
Cons
I haven't encountered any issues while using Smartsheet. It's highly effective.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claudia
Hospital & Health Care, 500+ employees
More than a year
Apr 25, 2024
Flexible project and team management tool
Flexible project and team management tool
Pros
The tool's flexibility is a major advantage, making it effortless to handle multiple projects and collaborate with team members.
Cons
The tool comes with a slightly higher price tag compared to alternatives that perform the same function.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
bulungu
Education Management, 101-500 employees
More than a year
Apr 25, 2024
Brilliant Tool for Project Portfolio Management
Brilliant Tool for Project Portfolio Management
Pros
Since I started using Smartsheet, managing tasks and projects has always been a breeze.
Cons
Smartsheet is an exceptional tool with virtually no drawbacks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Surace
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
Apr 23, 2024
Workflow management and scheduling solution
Workflow management and scheduling solution
Pros
Even non-technical team members find the tool easy to use.
Cons
Occasionally, the loading time is quite long, resulting in delays.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Winnie
Education Management, 101-500 employees
More than a year
Apr 21, 2024
Agile project management and planning tool with Smartsheet
Agile project management and planning tool with Smartsheet
Pros
I appreciate the tool's excellent features that simplify project management and scheduling. The proactive customer support is also a plus.
Cons
This tool operates flawlessly, and I haven't encountered any problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mwangi
Education Management, 500+ employees
More than a year
Apr 21, 2024
Really Smart Sheets
Really Smart Sheets
Pros
I adore the ability to collaborate with multiple individuals and utilize forms to gather data.
Cons
It can be challenging to use the language for creating rules. It would be great if you could simply type what you want it to do instead of using formulas.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kaleb
Hospital & Health Care, 500+ employees
More than a year
Apr 21, 2024
No Issues With Smartsheet - It Has Been Very Effcetive
No Issues With Smartsheet - It Has Been Very Effcetive
Pros
When it comes to managing tasks and projects, Smartsheet is our go-to choice, and it has proven to be highly effective.
Cons
It fulfills all my needs perfectly. No problems to report.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Adriano
Civic & Social Organization, 11-50 employees
More than a year
Apr 19, 2024
Smart Thinking
Smart Thinking
Pros
I can effectively manage discrepancies and discounted cash flows for internal checks and balances when updating software, rerouting, and validating metric transfers.
Cons
Compatibility across various operating systems and dependencies on different pathways.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
Apr 19, 2024
A key platform for streamlining Project Management
A key platform for streamlining Project Management
Pros
The flexibility of Smartsheet is fantastic, allowing me to create the exact sheets, forms, and reports our business needs.
Cons
Among most spreadsheet software, there are limited formatting choices in Smartsheet.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kawa
Education Management, 101-500 employees
Less than a year
Apr 18, 2024
Smartsheets for a familiar look at project management
Smartsheets for a familiar look at project management
Pros
It's incredibly straightforward to use. It resembles working with a spreadsheet, making it familiar to most users.
Cons
Sometimes it feels too spreadsheet-like and can become tedious.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Patrick
Building Materials, 51-100 employees
More than a year
Apr 15, 2024
Construction Project Management at Par with Smartsheet
Construction Project Management at Par with Smartsheet
Pros
What I love most is how Smartsheet automates construction project management procedures, saving me a significant amount of time.
Cons
During the initial setup, certain features were quite intimidating to utilize.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Samita
Construction, 101-500 employees
More than a year
Apr 15, 2024
Smartsheet Review
Smartsheet Review
Pros
Task management is a breeze with Smartsheet, and it's worth every penny.
Cons
I can't find any drawbacks with Smartsheet. It's an exceptional software program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alana
Accounting, 1-10 employees
More than a year
Apr 13, 2024
Smartsheet Has Powerful Project Management Features
Smartsheet Has Powerful Project Management Features
Pros
I value Smartsheet's reliability and its incredible features that streamline our work.
Cons
Smartsheet has proven to be incredibly dependable, devoid of any flaws.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Hospital & Health Care, 500+ employees
More than a year
Apr 13, 2024
Smartsheet and Project Management go Hand in Hand
Smartsheet and Project Management go Hand in Hand
Pros
It serves as a comprehensive solution for creating, organizing, tracking, and sharing multiple projects.
Cons
I can't think of any downsides to Smartsheet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anna
Non-Profit Organization Management, 51-100 employees
More than a year
Apr 11, 2024
Iconic & Tremendous Tool for PM & TM
Iconic & Tremendous Tool for PM & TM
Pros
Smartsheet has empowered me to automate more than 90% of task and project management processes.
Cons
Since I joined my current organization as an intern, Smartsheet has never let me down.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victor
Oil & Energy, 11-50 employees
More than a year
Apr 11, 2024
A User-Friendly Workforce Tool
A User-Friendly Workforce Tool
Pros
I absolutely loved how effortlessly Smartsheet handled tasks and applied filters based on assignees, priority levels, and expected completion dates. Overall, Smartsheet is an incredibly intuitive software, and it integrated smoothly with other systems like Google Forms.
Cons
I wish Smartsheet had a more intuitive mobile interface. When working in property management, it's crucial to be able to take note of and address issues on the go. Unfortunately, Smartsheet felt clunky and difficult to navigate on a smartphone, unlike its simplicity on a desktop computer.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
Apr 09, 2024
PM and TM in One Spot
PM and TM in One Spot
Pros
Thanks to Smartsheet, I can manage projects and tasks on the go through its mobile application.
Cons
I've utilized it in almost all the agencies I'm currently involved with, and it functions perfectly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Franklin
Computer Software, 11-50 employees
More than a year
Apr 09, 2024
Your go-to solution for project success and productivity.
Your go-to solution for project success and productivity.
Pros
I appreciate the collaborative capabilities of Smartsheet, which allow various teams to access and share crucial project information from a single platform. The intuitive automation tools make it simple to automate repetitive tasks.
Cons
It would be beneficial if the functionalities were improved to make it more suitable for hybrid project management scenarios.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Barasa
Education Management, 101-500 employees
More than a year
Apr 06, 2024
Smartsheet
Smartsheet
Pros
It has excellent document building capabilities and is ideal for projects of all sizes. The high level of customization and powerful analytics are impressive. The security features are top-notch.
Cons
It lacks the capability for external connections, has a complex interface, and certain features can be challenging for specific users. It requires a significant time investment to learn for users. It also lags behind in terms of update time.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Riaan
Insurance, 11-50 employees
Less than a year
Apr 03, 2024
Smart way is to use smartsheet.
Smart way is to use smartsheet.
Pros
The software helps keep all the data in one place and accessible across various devices. It simplifies data management.
Cons
The initial process can be a bit complex to understand and operate with the software.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
Apr 02, 2024
Must get if you have a big business
Must get if you have a big business
Pros
I love how easily I can schedule my workers in the sheet, and it even calculates everything for you.
Cons
This app is something that everybody should have, not just for work but also at home.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Candace
Food & Beverages, 1-10 employees
More than a year
Apr 01, 2024
Average user using time and expense tracking
Average user using time and expense tracking
Pros
It seems to offer a wide range of functionalities. The ability to track a team's time is particularly useful.
Cons
Some features are not as user-friendly as I would prefer. Additionally, I have accidentally submitted forms unintentionally.
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Steven
Design, 51-100 employees
More than a year
Apr 01, 2024
Smartsheet Delivers
Smartsheet Delivers
Pros
Smartsheet has revolutionized our team's collaboration and project management. Its intuitive interface and seamless integration with other tools have streamlined our workflow, making it easier to track progress and meet deadlines. The automated reporting and notification features have saved us countless hours and reduced errors. Additionally, the mobile app allows us to stay connected and productive on the go. Smartsheet truly delivers for us!
Cons
I haven't come across any significant downsides to this tool.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Humashankar
Computer Software, 500+ employees
More than a year
Apr 01, 2024
Workflow management tool
Workflow management tool
Pros
It's a user-friendly, customizable, and collaborative solution with powerful automation capabilities.
Cons
The complexity for simple tasks and limited mobility make it costly.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Yogita
Education Management, 1-10 employees
Less than a year
Mar 27, 2024
Smarter than a spreadsheet
Smarter than a spreadsheet
Pros
Smartsheet allows me to record and report on various types of information. The sheets and reports are easily customizable, and I can assign tasks to members of my team.
Cons
Integrating sheets, reports, and dashboards has a steep learning curve.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Seth
Architecture & Planning, 11-50 employees
More than a year
Mar 17, 2024
Smartsheet review
Smartsheet review
Pros
This software is user-friendly, offers great flexibility, and facilitates easy collaboration.
Cons
Smartsheet is user-friendly for smaller teams but becomes more complex to manage with large-scale projects.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Patrick
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
Mar 16, 2024
A must-have platform for all project managers
A must-have platform for all project managers
Pros
The ease of use and deployment among our team is outstanding.
Cons
I have nothing negative to say about the product.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Alexis
Hospital & Health Care, 1-10 employees
More than a year
Mar 15, 2024
Smartsheet is great for office work!
Smartsheet is great for office work!
Pros
Within Smartsheet, I was able to create and share forms to gather and organize information for my business.
Cons
It's easy to forget that I have a subscription, and sometimes Smartsheet fails to notify me of upcoming payments.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Writing and Editing, 1-10 employees
Mar 14, 2024
Smart Way to Plan, Track & Manage Projects
Smart Way to Plan, Track & Manage Projects
Pros
Smartsheet offers the most comprehensive PM, TM, time & expense, and kanban tools in the PPM software industry.
Cons
It's unfortunate that they haven't implemented offline access yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sharon
Construction, 101-500 employees
More than a year
Mar 13, 2024
Smartsheet H.I.
Smartsheet H.I.
Pros
Team collaboration and report management are crucial for us, and Smartsheet fulfills those needs.
Cons
Currently, there are no drawbacks. It works perfectly for our reporting, team management, and sales management needs.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
David
Financial Services, 500+ employees
More than a year
Mar 13, 2024
Smartsheet Essential Project Management Tool
Smartsheet Essential Project Management Tool
Pros
I appreciate that Smartsheet allows for extensive customization of solutions. The premium tools provided by Smartsheet enable easy integration of our processes within the platform.
Cons
I'm not a fan of the fact that some of the formulas are very lengthy compared to how short and simple they are in Excel.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jonathan
Information Technology and Services, 101-500 employees
More than a year
Mar 08, 2024
Excellent Project Management Tool
Excellent Project Management Tool
Pros
It's fantastic for managing multiple projects/programs with interdependencies. I can easily tag/assign tasks to individuals and keep track of the critical path.
Cons
It is considerably more expensive compared to competing software.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Rob
Retail, 500+ employees
Less than a year
Mar 08, 2024
Smartsheets - The best way to create confidence in your customer!
Smartsheets - The best way to create confidence in your customer!
Pros
I absolutely adore the seamless navigation, customization options, and the ability to tailor it to our company's specific needs. We rely on it daily and have discovered numerous ways to utilize its capabilities.
Cons
I haven't come across anything that I dislike about it, it always delivers and fulfills our requirements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor
Construction, 11-50 employees
More than a year
Mar 06, 2024
A tool that can help you for different needs
A tool that can help you for different needs
Pros
The security measures and the ease of implementation with team members both inside and outside the company are impressive.
Cons
There are certain limitations compared to other software like Excel, Google Sheets, etc.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Osman
E-Learning, 101-500 employees
Less than 6 months
Mar 05, 2024
My Experience With Smartsheet
My Experience With Smartsheet
Pros
Smartsheet is incredibly helpful for managing projects, workflows, and all aspects of planning.
Cons
Smartsheet has performed admirably without any issues.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Esther
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
Mar 05, 2024
Smartsheet is Smart
Smartsheet is Smart
Pros
It's a breeze to use among multiple stakeholders.
Cons
It requires some investment in learning how to navigate - perhaps a tutorial video would be helpful?
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Brooke
Veterinary, 101-500 employees
More than a year
Mar 04, 2024
Great software package
Great software package
Pros
I love the ability to organize workflows and assign tasks to team members within the system. Having living documentation available at a moment's notice is simply amazing.
Cons
When I first started using Smartsheet, I occasionally felt a bit lost.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Evan
Entertainment, 1-10 employees
Less than a year
Mar 04, 2024
Smartsheet is a Sensational Project Management Solution
Smartsheet is a Sensational Project Management Solution
Pros
This project management solution has effective and user-friendly features. Smartsheet has proven to be highly reliable.
Cons
I genuinely appreciate everything about Smartsheet. I haven't detected any weaknesses.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
George
Construction, 500+ employees
More than a year
Mar 02, 2024
Helps Our Business
Helps Our Business
Pros
I really appreciate the workflow and automation features that Smartsheet provides. They significantly enhance efficiency.
Cons
I would appreciate seeing more resources published online.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Ethan
Financial Services, 51-100 employees
More than a year
Mar 01, 2024
My business deals with debt collections on daily basis,
My business deals with debt collections on daily basis,
Pros
Although I have experience with Microsoft Excel, I find Smartsheet to be more user-friendly. It excels in data saving and retrieval.
Cons
It only allows one user at a time and lacks integration with external applications like Zapier. It performs better with simple or small tasks that don't require extensive work.
Ease of use
3
Value for money
1
Customer Support
5
Functionality
3
Mmoloki Simon
Legal Services, 1-10 employees
Less than 6 months
Feb 27, 2024
Great tool to get a system off the ground quickly
Great tool to get a system off the ground quickly
Pros
It's a fantastic tool with a well-designed interface. If you're familiar with using Excel, it's a great choice.
Cons
The documentation for APIs and Add-Ons is sometimes lacking.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Jonathan
Government Administration, 101-500 employees
Less than 6 months
Feb 23, 2024
My Review Of Smartsheet
My Review Of Smartsheet
Pros
I'm a fan of the forms automation features and the idea management capabilities. It simplifies business and workflow management.
Cons
Smartsheet is the best tool I have ever used. I have no reservations about it.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Atendi
Information Technology and Services, 51-100 employees
More than a year
Feb 21, 2024
There are better options
There are better options
Pros
It wasn't terrible, but it feels somewhat lacking. I can't quite put my finger on it, but it lacks an appealing user experience. Since using it, I've also tried Monday, which offers similar functionality but with a much more visually pleasing interface.
Cons
It doesn't have any fancy frills or features that can be presented or shared with clients.
Ease of use
3
Value for money
2
Customer Support
3
Functionality
2
Kristi
Health, Wellness and Fitness, 51-100 employees
More than a year
Feb 18, 2024
SmartyPants !
SmartyPants !
Pros
Smart Sheet is a software that we can all easily understand in society. I appreciate that about it!
Cons
There's nothing about Smartsheet that says "can't." It can and does get the job done!
Ease of use
4
Value for money
6
Customer Support
4
Functionality
6
Anonymous
Not Specified, 1-10 employees
Feb 17, 2024
Valuable Productivity Tracking
Valuable Productivity Tracking
Pros
It's effortless to use for both tracking and reporting purposes.
Cons
I haven't encountered any issues or problems, it's all been positive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rebecca
Security and Investigations, 500+ employees
More than a year
Feb 16, 2024
Smart as it should be
Smart as it should be
Pros
Smartsheet incorporates project management tools and techniques seamlessly into its reporting system. The reports are easily understandable as well.
Cons
The software might require some training for users.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Osahon
Education Management, 101-500 employees
More than a year
Feb 15, 2024
Goods in!
Goods in!
Pros
I love the real-time visibility of bookings and cancellations. It's incredibly helpful.
Cons
The software can experience some lag, especially when there is a lot of information on the screen.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Mia
Medical Devices, 51-100 employees
Less than a year
Feb 14, 2024
Another task management tool to try out.
Another task management tool to try out.
Pros
You can effortlessly share tasks with team members and stakeholders, communicate with them through comments and attachments, and create custom reports and dashboards to monitor tasks and metrics in real time.
Cons
There is no built-in time tracking or resource management, which are crucial for managing project costs and availability. Users have to rely on add-ons or integrations for these functions.
Ease of use
6
Value for money
5
Customer Support
6
Functionality
8
Tichaona Redemptor
Information Technology and Services, 1-10 employees
Feb 02, 2024
Amazing project management and collaboration tool
Amazing project management and collaboration tool
Pros
Smartsheet is an effective tool for managing projects from start to finish. It allows task assignment, calendar organization, document collaboration, and progress monitoring. The software boasts a user-friendly interface that simplifies navigation and maximizes the benefits of its features, leading to enhanced productivity. It serves as a powerful project management and collaboration tool, presenting a clean and intuitive spreadsheet-like interface. Its advanced automation and collaborative features streamline processes and save time.
Cons
Additional features like Pivot Table require an extra purchase. Smartsheet can sometimes be a bit too insistent on buying new licenses or upgrading to the advanced model.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amit
Hospital & Health Care, 101-500 employees
More than a year
Feb 01, 2024
an option
an option
Pros
The setup and usage are straightforward for multiple features.
Cons
Cheaper alternatives exist, but the choice depends on your specific needs.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
miguel
Construction, 1-10 employees
Less than a year
Jan 01, 2024