Overall Rating
4
4 Reviews
Rating Distribution
5
(0)
4
(4)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4
4 Reviews
Rating Distribution
5
(0)
4
(4)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Manages the clientele of all departments with ease
Manages the clientele of all departments with ease
Pros
No matter how advanced our systems are, we still have to consider what systems our clients are using. That is exactly why I love SpiraTeam since it has everything, I need to work with tech clients who still use something like Waterfall in their planning. It helps when I don’t have to force them to switch to our system. I was able to plan our development trains based on iterations and project them for everyone to see on a scrum board. SpiraTeam makes test case planning and tracking faults easy, and I love that.
Cons
I would have appreciated it if SpiraTeam had better integrations with common testing tools available on the market. They have a training program that is suitable for developed companies but not ideal for start-ups and scale-ups. And while it is not a big issue, I think a fully developed training program with helpful videos would go a long way.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Camila
Information Technology and Services, 11-50 employees employees
Nov 06, 2022
SpiraTeam makes your efforts more yielding and visible!
SpiraTeam makes your efforts more yielding and visible!
Pros
It is very easy to break down a project into smaller, more manageable pieces with SpiraTeam. We appreciate that our managers are actually seeing what we are doing right instead of just reacting when something goes wrong. Everyone’s work can be seen literally moving forward on the planning board. This not only gives us a clear picture of what is being done, but also highlights who is performing the best amongst us. It is an excellent solution for an insurance company. Spirateam offers very tight integration from requirements to development, testing, and completion.
Cons
For us, the most difficult aspect of using this new tool was deciding at what level to enter the criteria into the system. We decided to enter features into the tool as requirements and develop user stories for each feature because we were shifting to agile at the same time. It was pretty effective, but my team noticed some lags. I am sure it is because of our interference with the tools and not an issue with SpiraTeam itself. Everything started to perform much better after a quick consultation session with the technical team, which advised us to make a few modifications (BA, developer roles, etc.).
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Frank
Insurance, 201-500 employees employees
Nov 06, 2022
Delivers on the performance it promised!
Delivers on the performance it promised!
Pros
We have been doing so much better with our projects now that we use SpiraTeam. Given the high functionality of the software, it has become much easier to customize workflows as needed and achieve improved outcomes. However, what I really appreciate is that we are getting all these features at a very reasonable price. Moreover, the customer team has been quite supportive right from the point of software implementation. They always respond to our queries and provide timely resolutions.
Cons
As I said, the customer support team has been so helpful, but there is one issue that has been consistent. The software becomes really slow at times. We have reported this issue, and they have responded and resolved the issue.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Brenda
Information Technology , 30-45 Employees employees
Nov 06, 2022
Amazing combo of features and performance delivery
Amazing combo of features and performance delivery
Pros
My team and I can agree that SpiraTeam offers a great combination of features. The team has been able to significantly improve its overall performance and project outcomes using these features. The customer support team has also been incredibly helpful. At times, they have also responded to our issues over the weekends. I firmly believe that the vendor takes user feedback seriously because I have seen improvements with new updates. I am confident that the software will become even better with upcoming updates.
Cons
SpiraTeam has proven to be a valuable software application for your project management needs. However, I would like to see some improvements on certain issues. The software does not include a copy feature for workflows. Therefore, I cannot duplicate a specific workflow type if it fits well with another project. This, of course, adds tediousness to our work. At times, the software becomes slow, and I think the development team should investigate this issue. I am positive that there will be an improvement in these problems.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Daniel
Product Development, 20-35 Employees employees
Nov 06, 2022
Filters
Manages the clientele of all departments with ease
Manages the clientele of all departments with ease
Pros
No matter how advanced our systems are, we still have to consider what systems our clients are using. That is exactly why I love SpiraTeam since it has everything, I need to work with tech clients who still use something like Waterfall in their planning. It helps when I don’t have to force them to switch to our system. I was able to plan our development trains based on iterations and project them for everyone to see on a scrum board. SpiraTeam makes test case planning and tracking faults easy, and I love that.
Cons
I would have appreciated it if SpiraTeam had better integrations with common testing tools available on the market. They have a training program that is suitable for developed companies but not ideal for start-ups and scale-ups. And while it is not a big issue, I think a fully developed training program with helpful videos would go a long way.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Camila
Information Technology and Services, 11-50 employees employees
Nov 06, 2022
SpiraTeam makes your efforts more yielding and visible!
SpiraTeam makes your efforts more yielding and visible!
Pros
It is very easy to break down a project into smaller, more manageable pieces with SpiraTeam. We appreciate that our managers are actually seeing what we are doing right instead of just reacting when something goes wrong. Everyone’s work can be seen literally moving forward on the planning board. This not only gives us a clear picture of what is being done, but also highlights who is performing the best amongst us. It is an excellent solution for an insurance company. Spirateam offers very tight integration from requirements to development, testing, and completion.
Cons
For us, the most difficult aspect of using this new tool was deciding at what level to enter the criteria into the system. We decided to enter features into the tool as requirements and develop user stories for each feature because we were shifting to agile at the same time. It was pretty effective, but my team noticed some lags. I am sure it is because of our interference with the tools and not an issue with SpiraTeam itself. Everything started to perform much better after a quick consultation session with the technical team, which advised us to make a few modifications (BA, developer roles, etc.).
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Frank
Insurance, 201-500 employees employees
Nov 06, 2022
Delivers on the performance it promised!
Delivers on the performance it promised!
Pros
We have been doing so much better with our projects now that we use SpiraTeam. Given the high functionality of the software, it has become much easier to customize workflows as needed and achieve improved outcomes. However, what I really appreciate is that we are getting all these features at a very reasonable price. Moreover, the customer team has been quite supportive right from the point of software implementation. They always respond to our queries and provide timely resolutions.
Cons
As I said, the customer support team has been so helpful, but there is one issue that has been consistent. The software becomes really slow at times. We have reported this issue, and they have responded and resolved the issue.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Brenda
Information Technology , 30-45 Employees employees
Nov 06, 2022
Amazing combo of features and performance delivery
Amazing combo of features and performance delivery
Pros
My team and I can agree that SpiraTeam offers a great combination of features. The team has been able to significantly improve its overall performance and project outcomes using these features. The customer support team has also been incredibly helpful. At times, they have also responded to our issues over the weekends. I firmly believe that the vendor takes user feedback seriously because I have seen improvements with new updates. I am confident that the software will become even better with upcoming updates.
Cons
SpiraTeam has proven to be a valuable software application for your project management needs. However, I would like to see some improvements on certain issues. The software does not include a copy feature for workflows. Therefore, I cannot duplicate a specific workflow type if it fits well with another project. This, of course, adds tediousness to our work. At times, the software becomes slow, and I think the development team should investigate this issue. I am positive that there will be an improvement in these problems.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Daniel
Product Development, 20-35 Employees employees
Nov 06, 2022