Overall Rating
4.3
10 Reviews
Rating Distribution
5
(4)
4
(5)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.3
10 Reviews
Rating Distribution
5
(4)
4
(5)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Does the job well
Does the job well
Pros
Tracking labor cost in the projects has become very simple with this software.
Cons
Once all team members start using it, the cost can become high.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gavin
Telecommunications, 11-50 employees
Less than 6 months
Oct 01, 2021
Great and simple
Great and simple
Pros
Setting up the software is very easy. I had my first charts online within minutes.
Cons
Customizing default resource rates is necessary because setting them up "per project" requires repetitive manual work.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Lorenzo
Internet, 11-50 employees
Less than a year
Aug 17, 2021
Feedback about Tempo Cost Tracker
Feedback about Tempo Cost Tracker
Pros
The integration with Jira is quite complete. Also it is very helpful that we can directly book time on support tickets and then utilize the cost tracker to assess project profitability.
Cons
Sometimes, I don't have complete trust in this software. The issue is that when I create a project and add a new ticket, I have to manually open the project in the cost tracker to view the current status. It would be very helpful if this process could happen automatically in the background.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Silas
Information Technology and Services, 1-10 employees
Less than a year
Aug 14, 2021
Very simple to use
Very simple to use
Pros
The installation and configuration are simple. The charts are easy to read and understand.
Cons
It would be beneficial to have additional functions such as managing P&L for support contracts, notifications when exceeding specific amounts, tracking non-billable hours in contracts versus billable/revenue hours, and more comprehensive reporting.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 11-50 employees
Less than 6 months
Nov 21, 2020
The final piece of the puzzle
The final piece of the puzzle
Pros
We rely on the Cost Tracker to measure and more importantly visualize our profitability. We experimented with several tools but none integrated as seamlessly into the Atlassian ecosystem as Tempo. Also It is fantastic to have a birds eye view of our costs across multiple projects and programs and to differentiate between cost rates and billable rates.
Cons
As an early release I hope that the full range of features from Tempo Budgets gradually makes its way to the Cloud version, while ensuring that Cost Tracker continues to evolve with a user-friendly interface that benefits both savvy users and non-technical stakeholders and sponsors.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Luke
Marketing and Advertising, 11-50 employees
Less than a year
Nov 18, 2020
Complete feature set, a bit difficult to use at the beginning
Complete feature set, a bit difficult to use at the beginning
Pros
We are highly satisfied with the plugin as it meets all our needs. The reporting is excellent and helps us keep track of project costs.
Cons
Configuring the tool is not very intuitive. However the detailed documentation is helpful, but it would be beneficial if the tool itself were more intuitive or provided more on screen information on how to configure it.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mauricio
Information Technology and Services, 11-50 employees
Less than 6 months
Jul 25, 2020
Easy time tracking, budgeting features with many advanced options
Easy time tracking, budgeting features with many advanced options
Pros
Tempo was the only solution that met our fairly unique requirements without requiring any custom coding or development. It is very well fitted with Jira integration, robust reporting and analysis capabilities that we are still exploring, and day to day usage is straightforward for the entire team.
Cons
The only challenging part was migrating from Jira Server to Jira Cloud, but we successfully transferred the server data to the cloud as expected.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Nate
Marketing and Advertising, 11-50 employees
Less than a year
Jul 23, 2020
Pretty good
Pretty good
Pros
I haven't dived too deeply into the operations yet but the early signs indicate that it will work well.
Cons
I will prefer to have a option of ensuring compatibility with other plugins and processes we have in place to maximize the utilization of our data.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Alex
Marketing and Advertising, 11-50 employees
Less than 6 months
Jul 13, 2020
Cost Tracker Review
Cost Tracker Review
Pros
Having the ability to assign costs for both resources and billing rates is something I like the most.
Cons
The things I didn�t like is the inability to apply multiple filters to one cost tracker setup to obtain a complete picture. Additionally, manually grouping issues within a cost tracker and the inability to track overall budget and projected costs while reporting on both are limitations. For example, I would like to set up a cost tracker where the budget/revenue is $100K and the expected cost is $40K. I want to see how much of the overall revenue amount is consumed at my bill rate and also track the consumption of my targeted cost. Furthermore, I would like to share information from the cost tracker without granting admin rights to individuals who don't need to see specific resource names and HR details like hourly costs.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Rashad
Information Technology and Services, 11-50 employees
Less than 6 months
Jul 11, 2020
A few months in and we're very happy and expanding our use of Tempo
A few months in and we're very happy and expanding our use of Tempo
Pros
The ease of use, pricing, integration with Jira and other systems and the ability to export data are all factors that we appreciate.
Cons
So far, we haven't encountered any issues that restrict our needs.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jim
Computer Software, 11-50 employees
Less than 6 months
Jul 09, 2020
Filters
Does the job well
Does the job well
Pros
Tracking labor cost in the projects has become very simple with this software.
Cons
Once all team members start using it, the cost can become high.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gavin
Telecommunications, 11-50 employees
Less than 6 months
Oct 01, 2021
Great and simple
Great and simple
Pros
Setting up the software is very easy. I had my first charts online within minutes.
Cons
Customizing default resource rates is necessary because setting them up "per project" requires repetitive manual work.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Lorenzo
Internet, 11-50 employees
Less than a year
Aug 17, 2021
Feedback about Tempo Cost Tracker
Feedback about Tempo Cost Tracker
Pros
The integration with Jira is quite complete. Also it is very helpful that we can directly book time on support tickets and then utilize the cost tracker to assess project profitability.
Cons
Sometimes, I don't have complete trust in this software. The issue is that when I create a project and add a new ticket, I have to manually open the project in the cost tracker to view the current status. It would be very helpful if this process could happen automatically in the background.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Silas
Information Technology and Services, 1-10 employees
Less than a year
Aug 14, 2021
Very simple to use
Very simple to use
Pros
The installation and configuration are simple. The charts are easy to read and understand.
Cons
It would be beneficial to have additional functions such as managing P&L for support contracts, notifications when exceeding specific amounts, tracking non-billable hours in contracts versus billable/revenue hours, and more comprehensive reporting.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 11-50 employees
Less than 6 months
Nov 21, 2020
The final piece of the puzzle
The final piece of the puzzle
Pros
We rely on the Cost Tracker to measure and more importantly visualize our profitability. We experimented with several tools but none integrated as seamlessly into the Atlassian ecosystem as Tempo. Also It is fantastic to have a birds eye view of our costs across multiple projects and programs and to differentiate between cost rates and billable rates.
Cons
As an early release I hope that the full range of features from Tempo Budgets gradually makes its way to the Cloud version, while ensuring that Cost Tracker continues to evolve with a user-friendly interface that benefits both savvy users and non-technical stakeholders and sponsors.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Luke
Marketing and Advertising, 11-50 employees
Less than a year
Nov 18, 2020
Complete feature set, a bit difficult to use at the beginning
Complete feature set, a bit difficult to use at the beginning
Pros
We are highly satisfied with the plugin as it meets all our needs. The reporting is excellent and helps us keep track of project costs.
Cons
Configuring the tool is not very intuitive. However the detailed documentation is helpful, but it would be beneficial if the tool itself were more intuitive or provided more on screen information on how to configure it.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mauricio
Information Technology and Services, 11-50 employees
Less than 6 months
Jul 25, 2020
Easy time tracking, budgeting features with many advanced options
Easy time tracking, budgeting features with many advanced options
Pros
Tempo was the only solution that met our fairly unique requirements without requiring any custom coding or development. It is very well fitted with Jira integration, robust reporting and analysis capabilities that we are still exploring, and day to day usage is straightforward for the entire team.
Cons
The only challenging part was migrating from Jira Server to Jira Cloud, but we successfully transferred the server data to the cloud as expected.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Nate
Marketing and Advertising, 11-50 employees
Less than a year
Jul 23, 2020
Pretty good
Pretty good
Pros
I haven't dived too deeply into the operations yet but the early signs indicate that it will work well.
Cons
I will prefer to have a option of ensuring compatibility with other plugins and processes we have in place to maximize the utilization of our data.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Alex
Marketing and Advertising, 11-50 employees
Less than 6 months
Jul 13, 2020
Cost Tracker Review
Cost Tracker Review
Pros
Having the ability to assign costs for both resources and billing rates is something I like the most.
Cons
The things I didn�t like is the inability to apply multiple filters to one cost tracker setup to obtain a complete picture. Additionally, manually grouping issues within a cost tracker and the inability to track overall budget and projected costs while reporting on both are limitations. For example, I would like to set up a cost tracker where the budget/revenue is $100K and the expected cost is $40K. I want to see how much of the overall revenue amount is consumed at my bill rate and also track the consumption of my targeted cost. Furthermore, I would like to share information from the cost tracker without granting admin rights to individuals who don't need to see specific resource names and HR details like hourly costs.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Rashad
Information Technology and Services, 11-50 employees
Less than 6 months
Jul 11, 2020
A few months in and we're very happy and expanding our use of Tempo
A few months in and we're very happy and expanding our use of Tempo
Pros
The ease of use, pricing, integration with Jira and other systems and the ability to export data are all factors that we appreciate.
Cons
So far, we haven't encountered any issues that restrict our needs.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jim
Computer Software, 11-50 employees
Less than 6 months
Jul 09, 2020