Overall Rating
4.3
105 Reviews
Rating Distribution
5
(52)
4
(34)
3
(17)
2
(2)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.3
105 Reviews
Rating Distribution
5
(52)
4
(34)
3
(17)
2
(2)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Perfect alternative to card based system.
Perfect alternative to card based system.
Pros
We used to have a trusty old card-based time-tracking system for all our worksites. As we grew and had more and more sites to take care of, our manual system quickly became difficult to manage. We purchased TimeFlow software to replace the time-card-based system about ten years ago, and we are glad we did. When our staff check-in/out, I like that they can see the time of their final punch. When an employee leaves, they never forget to punch in their time-out. We are far more accurate than we were with the card swipe system.
Cons
I wish there was an "undo" button or modifications reverted to the initial punch time unless confirmed in the admin/management menu. It has been a problem in the past when one of the shift managers made a mistake and saved it, only to realize that something was off. They then had to go back and remember what they had modified to restore the original punch. It is just an example of little things that can be improved with Timeflow.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Gary S.
Construction, 51-200 employees employees
Mar 05, 2023
Very stable time tracker.
Very stable time tracker.
Pros
I have rarely used software this well made. It mostly operates smooth systems, but Timeflow has the same polish as a full-fledged operating system. It has been extremely convenient for our office since we updated the online system. We’ve used it for several years and have had few to no issues. Functionality is quite simple, and we haven’t faced any issues while training the teammates in the office. They have recently updated the system so that we can run it on multiple computers and not just one as we used to before.
Cons
They could improve the pricing structure so that we only pay for what we use. Currently, we only use some of the features, and many of them are just lying there collecting dust. Maybe if we were better trained on how to make the most out of it, then this wouldn’t be a problem. It was also difficult to input our credit card information online because the expiration period was only extended to 2020. It took a lot longer than I expected to renew the service.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Jennifer H.
Hospital & Health Care, 11-50 employees employees
Feb 19, 2023
Using it daily as an admin/owner. It really makes a difference in your employee dealings
Using it daily as an admin/owner. It really makes a difference in your employee dealings
Pros
The software is simple to use. It has helped me improve and maintain honesty amongst my employees when it comes to timekeeping. And I appreciate the added check and balance it enables, which provides excellent information on timelines when conducting monthly assessments of each employee.
Cons
We appreciate that the vendor updates the software for improvements. However, each time there has been an update, some of our employees become unable to log in. It takes time to fix the issue. Since it happens frequently, it creates a lot of hassle.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Ben H
Law practice, 11-50 Employees employees
Feb 05, 2023
Excellent integration with our hardware and software.
Excellent integration with our hardware and software.
Pros
What I like the most about Timeflow is that it is integrated almost flawlessly with our fingerprint device. We did not have to buy any additional hardware or software. It is excellent for managing our employees time. I believe the fingerprint scanner support keeps the workforce alert and prevents another employee from clocking in and out. It is simple to use, reducing the stress of completing time cards. It also decreased the number of leaves our employees took without notifying us.
Cons
I wish I could give it a perfect review since it has greatly improved our work quality, but the lackluster customer support doesnt allow me to do so. They are extremely difficult to contact at all times. I cannot recall when I got through to them on the first try. Sometimes we require immediate answers, but finding a solution usually takes a few days. I also dont recall hearing from a time-flow representative if they missed my call. I am the one who usually has to call them back.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Maurice J.
Education Management, 11-50 employees employees
Jan 16, 2023
Great Time Keeping Product
Great Time Keeping Product
Pros
Using the product across various computers and devices has truly simplified my hectic workdays, making everything more manageable.
Cons
There were often mispunches that could not be fixed unless a supervisor intervened, so it made things kinda cumbersome for me when clocking in and out.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Design, 1-10 employees
More than a year
Jul 01, 2021
TimeFlow
TimeFlow
Pros
It is a breeze for both staff and administration to navigate.
Cons
I can notthink of anything that this software does not do that we need.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Medical Practice, 11-50 employees
More than a year
Feb 01, 2020
Simple and Great
Simple and Great
Pros
Being cloud-based, it seamlessly connects my VAs across different locations, crucial for my global market operations. Its straightforward usability is a game-changer.
Cons
The pricing packages do not seem logical to me. The user fees should match or be lower than the computer fees, not the other way around. It feels like they have missed the mark on cloud-based services.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
Apr 01, 2019
Does its job--feels somewhat archaic
Does its job--feels somewhat archaic
Pros
The software's simplicity shines when it comes to basic functions like clocking in and out, perfect for my rushed work beginnings.
Cons
When I go to print my timesheet, selecting custom dates or the entire last period isn't as straightforward as I expected. I wish this aspect was simpler.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brawn
Marketing and Advertising, 11-50 employees
More than a year
Apr 01, 2019
One of the best time and leave tracking tool.
One of the best time and leave tracking tool.
Pros
As an employee constantly working overtime, this tool's clean interface helps me accurately track my punch-out times.
Cons
There is no native app for Mac OS. Apart from that, I have no complaints.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
Apr 01, 2019
Nice clock!
Nice clock!
Pros
Since we started using it, we have found it incredibly easy, with no issues across different computers. All users are thoroughly satisfied.
Cons
It would be great if there was an option to track salaried employees.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
Apr 01, 2019
Great System
Great System
Pros
Tracking employee hours is a breeze with its user-friendly interface.
Cons
It prints the expected pay amount after each pay period.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Medical Practice, 1-10 employees
Less than 6 months
Mar 01, 2019
TimeFlow requested Review
TimeFlow requested Review
Pros
Its online accessibility allows for easy management of sick and vacation hours.
Cons
There is a lack of features, and sometimes I have to delete and reinstall the software.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Tracey
Mental Health Care, 1-10 employees
More than a year
Mar 01, 2019
TimeFlow Review
TimeFlow Review
Pros
It is quite intuitive to use, and I have encountered few issues with it.
Cons
I don't have anything to complain about. I just wish the payment options were easier.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Angelina
Medical Practice, 11-50 employees
More than a year
Mar 01, 2019
Basic and Easy
Basic and Easy
Pros
TimeFlow is a straightforward online time clock, perfect for those who prefer simplicity. Transitioning from paper sign-ins to this online system has been a relief, especially with its speedy report generation for payroll.
Cons
When I have to clock someone in because they forgot, the process isn't very smooth.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
lisa
Veterinary, 11-50 employees
More than a year
Mar 01, 2019
Stronglife TimeFlow Review
Stronglife TimeFlow Review
Pros
Accessing information and using the software is a breeze, always accurate.
Cons
Sometimes it freezes when I turn the computer off and on.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Health Wellness and Fitness, 11-50 employees
More than a year
Mar 01, 2019
Works for what we need
Works for what we need
Pros
We primarily use the timeclock feature, which simplifies attendance tracking for both employees and managers. Account information is readily accessible online.
Cons
It can be a hassle to adjust employee times when errors occur. A simpler employer view would be more appreciated. Customer service is only accessible online, which makes it difficult to get assistance over the phone. Response times for online requests vary. More payment options would be helpful, and I prefer using a mobile application.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Carrie
Hospital & Health Care, 101-500 employees
More than a year
Mar 01, 2019
easy peasy
easy peasy
Pros
Staff finds it easy to use, accessible from any terminal.
Cons
I would like to see more options for time categories.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Debbie
Hospital & Health Care, 11-50 employees
More than a year
Mar 01, 2019
Great Software for the price
Great Software for the price
Pros
TimeFlow meets all the needs for time calculation services, offering easy monitoring of various aspects throughout the year.
Cons
Sometimes it freezes, but other than that, it works exactly as described.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jarid
Automotive, 1-10 employees
More than a year
Mar 01, 2019
Effective Time Tracking Solution
Effective Time Tracking Solution
Pros
The timeclock feature of this application is highly useful for tracking attendance. It simplifies the process for employees allowing them to easily monitor their own hours. Additionally accessing account information online is convenient and accessible through the my account feature.
Cons
Adjusting employee times can be cumbersome when errors occur and an improved employer view would be appreciated. The customer service is only accessible online making it difficult to get in touch with a representative over the phone. Response times for online requests can vary and having more payment options available would be beneficial. A mobile application would also be preferable.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Carrie
Hospital and Health Care, 101-500 employees
Feb 17, 2019
Interesting, though a little pricey
Interesting, though a little pricey
Pros
It efficiently keeps track of employee time.
Cons
There's a monthly fee, which was not clear when my team initially downloaded the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Telecommunications, 1-10 employees
Feb 01, 2019
Had difficulty getting it to work
Had difficulty getting it to work
Pros
Its features, like the earnings calculator, are quite impressive.
Cons
I had difficulty getting the program to run.
Ease of use
3
Value for money
4
Customer Support
3
Functionality
8
Tara
Primary/Secondary Education, 101-500 employees
More than a year
Jan 01, 2019
Great and easy to use time keeping software
Great and easy to use time keeping software
Pros
Installation and usage are straightforward, offering comprehensive employee tracking options including vacation and holidays.
Cons
We did not encounter any significant issues, although the user interface could be simpler.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Gabriel
Hospital & Health Care, 11-50 employees
More than a year
Dec 01, 2018
Great Cloud Based Time Clock
Great Cloud Based Time Clock
Pros
Employees find it easy to clock in and out, while managers can effortlessly access timestamps from multiple devices via the cloud.
Cons
So far, I have not found any drawbacks to using this software. It is even relatively easy to train employees on it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Adam
Religious Institutions, 51-100 employees
Dec 01, 2018
TimeFlow Time Clock
TimeFlow Time Clock
Pros
As a non-administrator user, I find the software intuitive, requiring minimal training. Accountability and hourly tracking are seamless.
Cons
The biometric fingerprint scanner is cool, but it does not always work. It might have been an issue with our specific scanner, though.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Alex
Hospital & Health Care, 11-50 employees
Less than 6 months
Nov 01, 2018
Keep track with an App
Keep track with an App
Pros
TimeFlow is an excellent time management tool for monitoring employee time. Its revolutionary desktop app, working through the cloud, offers efficiency and ease of use.
Cons
It would be nice to have the flexibility to change the dates and times of the pay period week. Also, some updates and customization options would be appreciated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yamilka
Retail, 1-10 employees
Less than a year
Oct 01, 2018
TimeFlow is more than I need
TimeFlow is more than I need
Pros
The cloud-based nature of TimeFlow makes remote payroll tasks much easier for me.
Cons
TimeFlow is not user-friendly. I needed to manage clock ins/outs, and it was not intuitive. It seemed overly complicated and not intuitive. Generating a report was also complicated.
Ease of use
5
Value for money
8
Customer Support
5
Functionality
8
Kandi
Apparel & Fashion, 1-10 employees
Oct 01, 2018
Positive Review
Positive Review
Pros
I appreciate how effortless it is for employees to clock in and out.
Cons
For our overnight employees, I wish the software could recognize that their shift might start before midnight and end after midnight. Instead, it always marks these punches as errors, as if the employee didn't clock out from the previous day.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Natalie
Veterinary, 11-50 employees
More than a year
Sep 01, 2018
VERY USEFUL
VERY USEFUL
Pros
It is incredibly simple to use, accommodating multiple users, and user-friendly for the main admin.
Cons
We have to pay for each computer with the software. It could be easier to sell a combo kind of license.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
KENNIA
Hospital & Health Care, 1-10 employees
More than a year
Sep 01, 2018
Problems with Timeflow.....
Problems with Timeflow.....
Pros
While it is easy to use, it lacks advanced features, which might be a downside for some.
Cons
Every time there is an update, it messes up for our employee, and she can not log in. She has to delete the program and reinstall it to get it to work again. It is very frustrating.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Tracey
Mental Health Care, 1-10 employees
More than a year
Sep 01, 2018
Duoserve Time Flow
Duoserve Time Flow
Pros
Its ease of use, coupled with remote accessibility, is a major plus.
Cons
It is missing many rules under California labor law regarding overtime.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kris
Machinery, 11-50 employees
More than a year
Sep 01, 2018
Super Easy
Super Easy
Pros
The price is unbeatable and it is incredibly easy to use.
Cons
I would like to have the option for auto lunch deletion and a few other features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debbie
Medical Practice, 11-50 employees
Less than a year
Sep 01, 2018
Set up problems
Set up problems
Pros
Monitoring employee time in and out is a breeze.
Cons
The setup process was complicated, and we had to call the support team multiple times due to issues with passwords.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Lauren
Hospital & Health Care, 500+ employees
Sep 01, 2018
Time Flow Review
Time Flow Review
Pros
Setting up is a breeze and the price is fantastic,overall, everything about it is great.
Cons
I wish the Admin had the option to approve regular time, not just vacation time, etc. Regular time is automatically approved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adam
Accounting, 1-10 employees
Aug 01, 2018
Sometimes the employees will clock out and it doesn't take.
Sometimes the employees will clock out and it doesn't take.
Pros
This software's ease of use extends to tasks like clocking in and out, checking hours, and managing employees, with added features like identifying missed clock-outs.
Cons
Often, employees will clock in or out, and it does not register. They then have to call me so I can go in and fix it. The software also randomly logs off.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Angelina
Medical Practice, 11-50 employees
More than a year
Jul 01, 2018
I have enjoyed using Timeflow, however, I wish there was an actual person to speak with.
I have enjoyed using Timeflow, however, I wish there was an actual person to speak with.
Pros
Its ease of use and accessibility are commendable. Although, I believe it could benefit from adding a weekly reporting option.
Cons
There is no one to actually talk to for support questions. I do not like having to communicate online only when I have a problem also, the reports menu could be improved.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Li
Not Specified, N/A employees
More than a year
Jul 01, 2018
Does what you need
Does what you need
Pros
Managing my small business was a breeze with this software. It was effortless for me to handle and my employees found it incredibly user-friendly.
Cons
I find it lacking certain automated features and sometimes fails to record entered times.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sara
Not Specified, N/A employees
More than a year
Jul 01, 2018
We use this with our team, as they work all over the world
We use this with our team, as they work all over the world
Pros
My team relies on this software to log their hours, especially since we work remotely. It ensures accountability and helps us pay them accurately.
Cons
I am disappointed that there is no option for companies with less than 10 employees; it seems unfair to pay the same as larger companies.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tyler
Marketing and Advertising, 1-10 employees
More than a year
Jul 01, 2018
timeflow does what it needs to
timeflow does what it needs to
Pros
I love how versatile this app is, thanks to its integration with the cloud. It allows me to work on tasks from anywhere, anytime.
Cons
Sometimes the connectivity seems slow, but it might be my internet, although a speed test suggests otherwise.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, N/A employees
Jul 01, 2018
Time Flow really makes keeping track of employee work hours easy and efficient.
Time Flow really makes keeping track of employee work hours easy and efficient.
Pros
This software has been a lifesaver for our business, saving us money on payroll and simplifying the process of tracking employee hours.
Cons
Integrating this software into our office was a bit cumbersome initially. However, once we adapted to daily use and had someone trained to manage it, it proved highly beneficial in the long term.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jenny
Not Specified, N/A employees
Less than 6 months
Jun 01, 2018
Excellent Program
Excellent Program
Pros
Perfect for our small business, this program is intuitive and efficient. It provides just the right tools for effective time clock management and payroll.
Cons
Honestly, I struggle to find any flaws with this program. We use it seamlessly in our office, albeit with an incentive for this review.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Megan
Food Production, 1-10 employees
More than a year
Jun 01, 2018
We have used the TimeFlow clock for our office for 2 years now and we love it.
We have used the TimeFlow clock for our office for 2 years now and we love it.
Pros
Each of our employees finds it easy to log in, and the payroll setup is a breeze. Navigating and using the payroll features is not only simple but also incredibly helpful.
Cons
The only minor gripe I have is the limited wallpaper customization options based on seasons or occasions; more variety would be appreciated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lauren
Insurance, 1-10 employees
More than a year
Jun 01, 2018
Love it! Easy to use. Especially like the finger sign in.
Love it! Easy to use. Especially like the finger sign in.
Pros
With its user-friendly interface and robust reporting features, managing time and payroll is a breeze. Adjusting time entries and maintaining an hourly pay scale is effortless.
Cons
While customer service can be difficult to reach at times, they are prompt in replying once you email them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bridget
Health Wellness and Fitness, 11-50 employees
More than a year
Jun 01, 2018
have been using this software for many years. I like ease of use, functionality, dependability
have been using this software for many years. I like ease of use, functionality, dependability
Pros
This software offers excellent reporting features and is easy to use. It efficiently tracks hours, employee schedules, and time off, all at an affordable price.
Cons
It would be great if it integrated with QuickBooks and offered more back-office operation features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Albert
Not Specified, N/A employees
More than a year
Jun 01, 2018
Do not feel as though it is worth the cost.
Do not feel as though it is worth the cost.
Pros
While the program is generally user-friendly, we sometimes encounter issues like freezing and unexpected shutdowns.
Cons
I feel the cost of this product is too high compared to similar services and software available.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Melia
Hospital & Health Care, 11-50 employees
More than a year
Apr 01, 2018
Regardless of the incentive for the review, I am happy with Duoserve as a product and tool.
Regardless of the incentive for the review, I am happy with Duoserve as a product and tool.
Pros
Duoserve is always accessible and straightforward to use. It streamlines payroll processing with easy-to-track summaries, speeding up the entire process.
Cons
Sharing passwords among employees allows them to clock in or out for each other, which could be problematic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jay
Sporting Goods, 1-10 employees
More than a year
Apr 01, 2018
Easy to use, accurate great reporting
Easy to use, accurate great reporting
Pros
The simplicity and well-designed reports of this software, coupled with cloud service, provide peace of mind regarding data security.
Cons
Enlarging the font or improving formatting for easier reading would be beneficial; otherwise, I have no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victor
Not Specified, N/A employees
More than a year
Apr 01, 2018
We changed programs it was not a smooth transition.
We changed programs it was not a smooth transition.
Pros
Employees find this software easy to use, and the payroll reports simplify the process for me as well.
Cons
I wish it integrated with our payroll software seamlessly. Also, if it is advertised as cloud-based, it should offer a subscription for multiple computers, not just one per office.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jessica
Health Wellness and Fitness, 11-50 employees
More than a year
Apr 01, 2018
Over 5 years using it!
Over 5 years using it!
Pros
Tracking employee time and processing payroll has become much faster and reliable with this software. As long as there's internet connectivity, it works like a charm.
Cons
An offline mode would be useful in case of internet outages; beyond that, I can not find any other issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Liseth
Not Specified, N/A employees
More than a year
Apr 01, 2018
Timeflow was a gamble from my point of view being new to the small business world but has been great
Timeflow was a gamble from my point of view being new to the small business world but has been great
Pros
Installing this software was quick and hassle-free, minimizing any loss of productivity. As a business owner, this ease of use is invaluable for improving efficiency.
Cons
Flexibility to adjust pay period week dates and times, along with additional customization options, would enhance the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Not Specified, N/A employees
Less than 6 months
Feb 01, 2018
Software was easy to use, it was easy for my staff to log in a be able to keep track of their times.
Software was easy to use, it was easy for my staff to log in a be able to keep track of their times.
Pros
This software was straightforward for both me and my staff to use, making time tracking a breeze.
Cons
There is nothing that comes to mind that this software does not do that we require.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mariah
Real Estate, 1-10 employees
Less than 6 months
Feb 01, 2018
Filters
Perfect alternative to card based system.
Perfect alternative to card based system.
Pros
We used to have a trusty old card-based time-tracking system for all our worksites. As we grew and had more and more sites to take care of, our manual system quickly became difficult to manage. We purchased TimeFlow software to replace the time-card-based system about ten years ago, and we are glad we did. When our staff check-in/out, I like that they can see the time of their final punch. When an employee leaves, they never forget to punch in their time-out. We are far more accurate than we were with the card swipe system.
Cons
I wish there was an "undo" button or modifications reverted to the initial punch time unless confirmed in the admin/management menu. It has been a problem in the past when one of the shift managers made a mistake and saved it, only to realize that something was off. They then had to go back and remember what they had modified to restore the original punch. It is just an example of little things that can be improved with Timeflow.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Gary S.
Construction, 51-200 employees employees
Mar 05, 2023
Very stable time tracker.
Very stable time tracker.
Pros
I have rarely used software this well made. It mostly operates smooth systems, but Timeflow has the same polish as a full-fledged operating system. It has been extremely convenient for our office since we updated the online system. We’ve used it for several years and have had few to no issues. Functionality is quite simple, and we haven’t faced any issues while training the teammates in the office. They have recently updated the system so that we can run it on multiple computers and not just one as we used to before.
Cons
They could improve the pricing structure so that we only pay for what we use. Currently, we only use some of the features, and many of them are just lying there collecting dust. Maybe if we were better trained on how to make the most out of it, then this wouldn’t be a problem. It was also difficult to input our credit card information online because the expiration period was only extended to 2020. It took a lot longer than I expected to renew the service.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Jennifer H.
Hospital & Health Care, 11-50 employees employees
Feb 19, 2023
Using it daily as an admin/owner. It really makes a difference in your employee dealings
Using it daily as an admin/owner. It really makes a difference in your employee dealings
Pros
The software is simple to use. It has helped me improve and maintain honesty amongst my employees when it comes to timekeeping. And I appreciate the added check and balance it enables, which provides excellent information on timelines when conducting monthly assessments of each employee.
Cons
We appreciate that the vendor updates the software for improvements. However, each time there has been an update, some of our employees become unable to log in. It takes time to fix the issue. Since it happens frequently, it creates a lot of hassle.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Ben H
Law practice, 11-50 Employees employees
Feb 05, 2023
Excellent integration with our hardware and software.
Excellent integration with our hardware and software.
Pros
What I like the most about Timeflow is that it is integrated almost flawlessly with our fingerprint device. We did not have to buy any additional hardware or software. It is excellent for managing our employees time. I believe the fingerprint scanner support keeps the workforce alert and prevents another employee from clocking in and out. It is simple to use, reducing the stress of completing time cards. It also decreased the number of leaves our employees took without notifying us.
Cons
I wish I could give it a perfect review since it has greatly improved our work quality, but the lackluster customer support doesnt allow me to do so. They are extremely difficult to contact at all times. I cannot recall when I got through to them on the first try. Sometimes we require immediate answers, but finding a solution usually takes a few days. I also dont recall hearing from a time-flow representative if they missed my call. I am the one who usually has to call them back.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Maurice J.
Education Management, 11-50 employees employees
Jan 16, 2023
Great Time Keeping Product
Great Time Keeping Product
Pros
Using the product across various computers and devices has truly simplified my hectic workdays, making everything more manageable.
Cons
There were often mispunches that could not be fixed unless a supervisor intervened, so it made things kinda cumbersome for me when clocking in and out.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Design, 1-10 employees
More than a year
Jul 01, 2021
TimeFlow
TimeFlow
Pros
It is a breeze for both staff and administration to navigate.
Cons
I can notthink of anything that this software does not do that we need.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Medical Practice, 11-50 employees
More than a year
Feb 01, 2020
Simple and Great
Simple and Great
Pros
Being cloud-based, it seamlessly connects my VAs across different locations, crucial for my global market operations. Its straightforward usability is a game-changer.
Cons
The pricing packages do not seem logical to me. The user fees should match or be lower than the computer fees, not the other way around. It feels like they have missed the mark on cloud-based services.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
Apr 01, 2019
Does its job--feels somewhat archaic
Does its job--feels somewhat archaic
Pros
The software's simplicity shines when it comes to basic functions like clocking in and out, perfect for my rushed work beginnings.
Cons
When I go to print my timesheet, selecting custom dates or the entire last period isn't as straightforward as I expected. I wish this aspect was simpler.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brawn
Marketing and Advertising, 11-50 employees
More than a year
Apr 01, 2019
One of the best time and leave tracking tool.
One of the best time and leave tracking tool.
Pros
As an employee constantly working overtime, this tool's clean interface helps me accurately track my punch-out times.
Cons
There is no native app for Mac OS. Apart from that, I have no complaints.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
Apr 01, 2019
Nice clock!
Nice clock!
Pros
Since we started using it, we have found it incredibly easy, with no issues across different computers. All users are thoroughly satisfied.
Cons
It would be great if there was an option to track salaried employees.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
Apr 01, 2019
Great System
Great System
Pros
Tracking employee hours is a breeze with its user-friendly interface.
Cons
It prints the expected pay amount after each pay period.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Medical Practice, 1-10 employees
Less than 6 months
Mar 01, 2019
TimeFlow requested Review
TimeFlow requested Review
Pros
Its online accessibility allows for easy management of sick and vacation hours.
Cons
There is a lack of features, and sometimes I have to delete and reinstall the software.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Tracey
Mental Health Care, 1-10 employees
More than a year
Mar 01, 2019
TimeFlow Review
TimeFlow Review
Pros
It is quite intuitive to use, and I have encountered few issues with it.
Cons
I don't have anything to complain about. I just wish the payment options were easier.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Angelina
Medical Practice, 11-50 employees
More than a year
Mar 01, 2019
Basic and Easy
Basic and Easy
Pros
TimeFlow is a straightforward online time clock, perfect for those who prefer simplicity. Transitioning from paper sign-ins to this online system has been a relief, especially with its speedy report generation for payroll.
Cons
When I have to clock someone in because they forgot, the process isn't very smooth.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
lisa
Veterinary, 11-50 employees
More than a year
Mar 01, 2019
Stronglife TimeFlow Review
Stronglife TimeFlow Review
Pros
Accessing information and using the software is a breeze, always accurate.
Cons
Sometimes it freezes when I turn the computer off and on.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Health Wellness and Fitness, 11-50 employees
More than a year
Mar 01, 2019
Works for what we need
Works for what we need
Pros
We primarily use the timeclock feature, which simplifies attendance tracking for both employees and managers. Account information is readily accessible online.
Cons
It can be a hassle to adjust employee times when errors occur. A simpler employer view would be more appreciated. Customer service is only accessible online, which makes it difficult to get assistance over the phone. Response times for online requests vary. More payment options would be helpful, and I prefer using a mobile application.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Carrie
Hospital & Health Care, 101-500 employees
More than a year
Mar 01, 2019
easy peasy
easy peasy
Pros
Staff finds it easy to use, accessible from any terminal.
Cons
I would like to see more options for time categories.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Debbie
Hospital & Health Care, 11-50 employees
More than a year
Mar 01, 2019
Great Software for the price
Great Software for the price
Pros
TimeFlow meets all the needs for time calculation services, offering easy monitoring of various aspects throughout the year.
Cons
Sometimes it freezes, but other than that, it works exactly as described.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jarid
Automotive, 1-10 employees
More than a year
Mar 01, 2019
Effective Time Tracking Solution
Effective Time Tracking Solution
Pros
The timeclock feature of this application is highly useful for tracking attendance. It simplifies the process for employees allowing them to easily monitor their own hours. Additionally accessing account information online is convenient and accessible through the my account feature.
Cons
Adjusting employee times can be cumbersome when errors occur and an improved employer view would be appreciated. The customer service is only accessible online making it difficult to get in touch with a representative over the phone. Response times for online requests can vary and having more payment options available would be beneficial. A mobile application would also be preferable.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Carrie
Hospital and Health Care, 101-500 employees
Feb 17, 2019
Interesting, though a little pricey
Interesting, though a little pricey
Pros
It efficiently keeps track of employee time.
Cons
There's a monthly fee, which was not clear when my team initially downloaded the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Telecommunications, 1-10 employees
Feb 01, 2019
Had difficulty getting it to work
Had difficulty getting it to work
Pros
Its features, like the earnings calculator, are quite impressive.
Cons
I had difficulty getting the program to run.
Ease of use
3
Value for money
4
Customer Support
3
Functionality
8
Tara
Primary/Secondary Education, 101-500 employees
More than a year
Jan 01, 2019
Great and easy to use time keeping software
Great and easy to use time keeping software
Pros
Installation and usage are straightforward, offering comprehensive employee tracking options including vacation and holidays.
Cons
We did not encounter any significant issues, although the user interface could be simpler.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Gabriel
Hospital & Health Care, 11-50 employees
More than a year
Dec 01, 2018
Great Cloud Based Time Clock
Great Cloud Based Time Clock
Pros
Employees find it easy to clock in and out, while managers can effortlessly access timestamps from multiple devices via the cloud.
Cons
So far, I have not found any drawbacks to using this software. It is even relatively easy to train employees on it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Adam
Religious Institutions, 51-100 employees
Dec 01, 2018
TimeFlow Time Clock
TimeFlow Time Clock
Pros
As a non-administrator user, I find the software intuitive, requiring minimal training. Accountability and hourly tracking are seamless.
Cons
The biometric fingerprint scanner is cool, but it does not always work. It might have been an issue with our specific scanner, though.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Alex
Hospital & Health Care, 11-50 employees
Less than 6 months
Nov 01, 2018
Keep track with an App
Keep track with an App
Pros
TimeFlow is an excellent time management tool for monitoring employee time. Its revolutionary desktop app, working through the cloud, offers efficiency and ease of use.
Cons
It would be nice to have the flexibility to change the dates and times of the pay period week. Also, some updates and customization options would be appreciated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yamilka
Retail, 1-10 employees
Less than a year
Oct 01, 2018
TimeFlow is more than I need
TimeFlow is more than I need
Pros
The cloud-based nature of TimeFlow makes remote payroll tasks much easier for me.
Cons
TimeFlow is not user-friendly. I needed to manage clock ins/outs, and it was not intuitive. It seemed overly complicated and not intuitive. Generating a report was also complicated.
Ease of use
5
Value for money
8
Customer Support
5
Functionality
8
Kandi
Apparel & Fashion, 1-10 employees
Oct 01, 2018
Positive Review
Positive Review
Pros
I appreciate how effortless it is for employees to clock in and out.
Cons
For our overnight employees, I wish the software could recognize that their shift might start before midnight and end after midnight. Instead, it always marks these punches as errors, as if the employee didn't clock out from the previous day.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Natalie
Veterinary, 11-50 employees
More than a year
Sep 01, 2018
VERY USEFUL
VERY USEFUL
Pros
It is incredibly simple to use, accommodating multiple users, and user-friendly for the main admin.
Cons
We have to pay for each computer with the software. It could be easier to sell a combo kind of license.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
KENNIA
Hospital & Health Care, 1-10 employees
More than a year
Sep 01, 2018
Problems with Timeflow.....
Problems with Timeflow.....
Pros
While it is easy to use, it lacks advanced features, which might be a downside for some.
Cons
Every time there is an update, it messes up for our employee, and she can not log in. She has to delete the program and reinstall it to get it to work again. It is very frustrating.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Tracey
Mental Health Care, 1-10 employees
More than a year
Sep 01, 2018
Duoserve Time Flow
Duoserve Time Flow
Pros
Its ease of use, coupled with remote accessibility, is a major plus.
Cons
It is missing many rules under California labor law regarding overtime.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kris
Machinery, 11-50 employees
More than a year
Sep 01, 2018
Super Easy
Super Easy
Pros
The price is unbeatable and it is incredibly easy to use.
Cons
I would like to have the option for auto lunch deletion and a few other features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debbie
Medical Practice, 11-50 employees
Less than a year
Sep 01, 2018
Set up problems
Set up problems
Pros
Monitoring employee time in and out is a breeze.
Cons
The setup process was complicated, and we had to call the support team multiple times due to issues with passwords.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Lauren
Hospital & Health Care, 500+ employees
Sep 01, 2018
Time Flow Review
Time Flow Review
Pros
Setting up is a breeze and the price is fantastic,overall, everything about it is great.
Cons
I wish the Admin had the option to approve regular time, not just vacation time, etc. Regular time is automatically approved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adam
Accounting, 1-10 employees
Aug 01, 2018
Sometimes the employees will clock out and it doesn't take.
Sometimes the employees will clock out and it doesn't take.
Pros
This software's ease of use extends to tasks like clocking in and out, checking hours, and managing employees, with added features like identifying missed clock-outs.
Cons
Often, employees will clock in or out, and it does not register. They then have to call me so I can go in and fix it. The software also randomly logs off.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Angelina
Medical Practice, 11-50 employees
More than a year
Jul 01, 2018
I have enjoyed using Timeflow, however, I wish there was an actual person to speak with.
I have enjoyed using Timeflow, however, I wish there was an actual person to speak with.
Pros
Its ease of use and accessibility are commendable. Although, I believe it could benefit from adding a weekly reporting option.
Cons
There is no one to actually talk to for support questions. I do not like having to communicate online only when I have a problem also, the reports menu could be improved.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Li
Not Specified, N/A employees
More than a year
Jul 01, 2018
Does what you need
Does what you need
Pros
Managing my small business was a breeze with this software. It was effortless for me to handle and my employees found it incredibly user-friendly.
Cons
I find it lacking certain automated features and sometimes fails to record entered times.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sara
Not Specified, N/A employees
More than a year
Jul 01, 2018
We use this with our team, as they work all over the world
We use this with our team, as they work all over the world
Pros
My team relies on this software to log their hours, especially since we work remotely. It ensures accountability and helps us pay them accurately.
Cons
I am disappointed that there is no option for companies with less than 10 employees; it seems unfair to pay the same as larger companies.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tyler
Marketing and Advertising, 1-10 employees
More than a year
Jul 01, 2018
timeflow does what it needs to
timeflow does what it needs to
Pros
I love how versatile this app is, thanks to its integration with the cloud. It allows me to work on tasks from anywhere, anytime.
Cons
Sometimes the connectivity seems slow, but it might be my internet, although a speed test suggests otherwise.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, N/A employees
Jul 01, 2018
Time Flow really makes keeping track of employee work hours easy and efficient.
Time Flow really makes keeping track of employee work hours easy and efficient.
Pros
This software has been a lifesaver for our business, saving us money on payroll and simplifying the process of tracking employee hours.
Cons
Integrating this software into our office was a bit cumbersome initially. However, once we adapted to daily use and had someone trained to manage it, it proved highly beneficial in the long term.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jenny
Not Specified, N/A employees
Less than 6 months
Jun 01, 2018
Excellent Program
Excellent Program
Pros
Perfect for our small business, this program is intuitive and efficient. It provides just the right tools for effective time clock management and payroll.
Cons
Honestly, I struggle to find any flaws with this program. We use it seamlessly in our office, albeit with an incentive for this review.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Megan
Food Production, 1-10 employees
More than a year
Jun 01, 2018
We have used the TimeFlow clock for our office for 2 years now and we love it.
We have used the TimeFlow clock for our office for 2 years now and we love it.
Pros
Each of our employees finds it easy to log in, and the payroll setup is a breeze. Navigating and using the payroll features is not only simple but also incredibly helpful.
Cons
The only minor gripe I have is the limited wallpaper customization options based on seasons or occasions; more variety would be appreciated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lauren
Insurance, 1-10 employees
More than a year
Jun 01, 2018
Love it! Easy to use. Especially like the finger sign in.
Love it! Easy to use. Especially like the finger sign in.
Pros
With its user-friendly interface and robust reporting features, managing time and payroll is a breeze. Adjusting time entries and maintaining an hourly pay scale is effortless.
Cons
While customer service can be difficult to reach at times, they are prompt in replying once you email them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bridget
Health Wellness and Fitness, 11-50 employees
More than a year
Jun 01, 2018
have been using this software for many years. I like ease of use, functionality, dependability
have been using this software for many years. I like ease of use, functionality, dependability
Pros
This software offers excellent reporting features and is easy to use. It efficiently tracks hours, employee schedules, and time off, all at an affordable price.
Cons
It would be great if it integrated with QuickBooks and offered more back-office operation features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Albert
Not Specified, N/A employees
More than a year
Jun 01, 2018
Do not feel as though it is worth the cost.
Do not feel as though it is worth the cost.
Pros
While the program is generally user-friendly, we sometimes encounter issues like freezing and unexpected shutdowns.
Cons
I feel the cost of this product is too high compared to similar services and software available.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Melia
Hospital & Health Care, 11-50 employees
More than a year
Apr 01, 2018
Regardless of the incentive for the review, I am happy with Duoserve as a product and tool.
Regardless of the incentive for the review, I am happy with Duoserve as a product and tool.
Pros
Duoserve is always accessible and straightforward to use. It streamlines payroll processing with easy-to-track summaries, speeding up the entire process.
Cons
Sharing passwords among employees allows them to clock in or out for each other, which could be problematic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jay
Sporting Goods, 1-10 employees
More than a year
Apr 01, 2018
Easy to use, accurate great reporting
Easy to use, accurate great reporting
Pros
The simplicity and well-designed reports of this software, coupled with cloud service, provide peace of mind regarding data security.
Cons
Enlarging the font or improving formatting for easier reading would be beneficial; otherwise, I have no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victor
Not Specified, N/A employees
More than a year
Apr 01, 2018
We changed programs it was not a smooth transition.
We changed programs it was not a smooth transition.
Pros
Employees find this software easy to use, and the payroll reports simplify the process for me as well.
Cons
I wish it integrated with our payroll software seamlessly. Also, if it is advertised as cloud-based, it should offer a subscription for multiple computers, not just one per office.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jessica
Health Wellness and Fitness, 11-50 employees
More than a year
Apr 01, 2018
Over 5 years using it!
Over 5 years using it!
Pros
Tracking employee time and processing payroll has become much faster and reliable with this software. As long as there's internet connectivity, it works like a charm.
Cons
An offline mode would be useful in case of internet outages; beyond that, I can not find any other issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Liseth
Not Specified, N/A employees
More than a year
Apr 01, 2018
Timeflow was a gamble from my point of view being new to the small business world but has been great
Timeflow was a gamble from my point of view being new to the small business world but has been great
Pros
Installing this software was quick and hassle-free, minimizing any loss of productivity. As a business owner, this ease of use is invaluable for improving efficiency.
Cons
Flexibility to adjust pay period week dates and times, along with additional customization options, would enhance the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Not Specified, N/A employees
Less than 6 months
Feb 01, 2018
Software was easy to use, it was easy for my staff to log in a be able to keep track of their times.
Software was easy to use, it was easy for my staff to log in a be able to keep track of their times.
Pros
This software was straightforward for both me and my staff to use, making time tracking a breeze.
Cons
There is nothing that comes to mind that this software does not do that we require.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mariah
Real Estate, 1-10 employees
Less than 6 months
Feb 01, 2018