Overall Rating
4.4
5 Reviews
Rating Distribution
5
(2)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4.4
5 Reviews
Rating Distribution
5
(2)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Filters
Industry
Provider Size
Time Used
Great customer onboarding tool
Great customer onboarding tool
Pros
Quite simple to learn and great if you wanna organize your team efficiently. It offers transparency for any sort of issues for other users especially tracking issues.
Cons
My access on the platform using an android phone is very unstable. It ends up crashing most of the times.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Eva K.
Telecommunications, 100-499 employees
Jul 08, 2022
Better than some more popular options
Better than some more popular options
Pros
I have tried so many form builders but the only one that has met my expectations is Userflow. I have created and distributed so many good looking surveys using it.
Cons
Free trial is available but almost none of the actually required features are available to test for free. They should give at least a few days worth of full feature trial.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Halimatun Z.
Information technology and Services, 1000+ employees
Jun 24, 2022
Finally, a working SaaS user onboarding
Finally, a working SaaS user onboarding
Pros
We have given a complete overhaul to our onboarding thanks to Userflow. We even merged it with some buttons and links in our app so its basically a part of our product now.
Cons
Segment integration couldve been native otherwise its perfect.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Quentin D.
Information technology and Services, 2-9 employees
Jun 19, 2022
Feature-rich and easy to launch
Feature-rich and easy to launch
Pros
The best feature is also the main one: the flow builder works great and we have several options to design the ways of the flow. Its almost like playing a game with its fun UI.
Cons
Some more customization options would have been appreciated especially in the widgets section.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Matthew W.
Information technology and Services, 10-49 employees
Jun 11, 2022
Powerful onboarding software
Powerful onboarding software
Pros
This is the most advanced software I have ever used. It is so user friendly to setup complex user flows.
Cons
For a small company, this software is very expensive. But then, theres nothing out there in the market that is cheap nowadays.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
David R.
Information technology and Services, 2-9 employees
Jun 06, 2022
Filters
Great customer onboarding tool
Great customer onboarding tool
Pros
Quite simple to learn and great if you wanna organize your team efficiently. It offers transparency for any sort of issues for other users especially tracking issues.
Cons
My access on the platform using an android phone is very unstable. It ends up crashing most of the times.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Eva K.
Telecommunications, 100-499 employees
Jul 08, 2022
Better than some more popular options
Better than some more popular options
Pros
I have tried so many form builders but the only one that has met my expectations is Userflow. I have created and distributed so many good looking surveys using it.
Cons
Free trial is available but almost none of the actually required features are available to test for free. They should give at least a few days worth of full feature trial.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Halimatun Z.
Information technology and Services, 1000+ employees
Jun 24, 2022
Finally, a working SaaS user onboarding
Finally, a working SaaS user onboarding
Pros
We have given a complete overhaul to our onboarding thanks to Userflow. We even merged it with some buttons and links in our app so its basically a part of our product now.
Cons
Segment integration couldve been native otherwise its perfect.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Quentin D.
Information technology and Services, 2-9 employees
Jun 19, 2022
Feature-rich and easy to launch
Feature-rich and easy to launch
Pros
The best feature is also the main one: the flow builder works great and we have several options to design the ways of the flow. Its almost like playing a game with its fun UI.
Cons
Some more customization options would have been appreciated especially in the widgets section.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Matthew W.
Information technology and Services, 10-49 employees
Jun 11, 2022
Powerful onboarding software
Powerful onboarding software
Pros
This is the most advanced software I have ever used. It is so user friendly to setup complex user flows.
Cons
For a small company, this software is very expensive. But then, theres nothing out there in the market that is cheap nowadays.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
David R.
Information technology and Services, 2-9 employees
Jun 06, 2022