Overall Rating
4.6
246 Reviews
Rating Distribution
5
(173)
4
(55)
3
(10)
2
(2)
1
(6)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
246 Reviews
Rating Distribution
5
(173)
4
(55)
3
(10)
2
(2)
1
(6)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
This product is a dumpster fire
This product is a dumpster fire
Pros
I could not find any appealing features. Avail has managed to complicate something as simple as paying rent by adding unnecessary barriers. When it comes to online payments, I'd rather use PayPal, Venmo, or a straightforward bank transfer. Alternatively, I could use a check if I wanted the inconvenience of blackout payment dates.
Cons
This software was meant to simplify payment processes, but it actually makes them more complicated. Back in the day, paying rent was as simple as writing a check and handing it to the landlord, or even using online platforms like PayPal or Venmo. However, Avail has managed to complicate things to the point where I don't know when my payments will reach my landlord. For instance, today on 4/29/23, when I logged into the portal to pay my rent, I couldn't find the option to pay for 5/1/23. It's not a bank holiday or a weekend; it's just a regular Monday. With any other payment method, my rent would have been in my landlord's hands on time. If I had used PayPal or Venmo, my landlord would have received the money today, before the rent was due. This isn't the first time I've encountered this issue. The payment submission dates seem to shift without any apparent reason. Do I have to submit the payment request two days before or three? Do weekends not count? Are holidays off-limits? Why is Monday a blackout date?
Ease of use
4
Value for money
4
Customer Support
4
Functionality
5
Ruben
Real Estate, 1-10 employees
Less than a year
Apr 01, 2023
BAD Customer Service
BAD Customer Service
Pros
Personally, I appreciate how easy it was for me to use, although it might not be as convenient for the person leasing from me.
Cons
The person leasing from me had to submit a photo holding a paper with today's date, but they didn't do it correctly, so the system rejected it. They tried again and got it right, but now their account is locked. No one answered the phone, and despite my attempts to help the tenant, I had to resort to the old-fashioned way and collect a check from them. I emailed the company, and the automated system provided some solutions, but that's not what I needed. I left messages asking for a callback, but no one returned my call. I initially liked this program, but I'm extremely disappointed with the customer service.
Ease of use
10
Value for money
7
Customer Support
4
Functionality
8
Cristina
Real Estate, 1-10 employees
Less than 6 months
Mar 01, 2023
Avail Software
Avail Software
Pros
I easily track and manage income processing, late fee notifications, and send timely reminders to renters.
Cons
Generating a lease with this software is very complicated, and overall, understanding how the software works is incredibly difficult.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
christopher
Real Estate, 1-10 employees
Less than a year
Feb 01, 2023
Avail for property management
Avail for property management
Pros
It is userfriendly and offers a free option. It allows you to customize the standard lease with your own terms.
Cons
They charge for auto debit of rent, but when it came time for renewal, the deposit language was unclear, giving the impression that it was a new lease instead of a renewal.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Wayne
Real Estate, 1-10 employees
More than a year
Dec 01, 2022
Avail Review
Avail Review
Pros
I had a seamless experience using Avail. All the features worked perfectly fine for me.
Cons
The website didn't generate much traffic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Tammy
Real Estate, 11-50 employees
Less than 6 months
Oct 01, 2022
Great Starter Property Management Software
Great Starter Property Management Software
Pros
The best part of the product was its ease of use. As a landlord with just a couple of properties, it's a great tool.
Cons
It doesn't offer all the features of App folios and Buildium, but it doesn't try to be that type of product either.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Scott
Real Estate, 1-10 employees
More than a year
Aug 01, 2022
Awesome program
Awesome program
Pros
I have to say, this is the easiest program I've ever encountered! It's truly amazing, and I rarely write reviews, but I'm happy to write this one because I genuinely believe in it.
Cons
So far, I haven't found anything that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Judy
Legal Services, 1-10 employees
Less than 6 months
Aug 01, 2022
Reasons to use Avail
Reasons to use Avail
Pros
This platform covers everything from finding tenants to processing tenant payments and accepting online lease applications.
Cons
I have yet to encounter any negative aspects.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Real Estate, 1-10 employees
Less than 6 months
Aug 01, 2022
Satisfied
Satisfied
Pros
With excellent customer service and the ability to track leases, send reminders, and accept online payments, it's a topnotch platform.
Cons
The phone app needs more flexibility. I can perform all tasks on a computer, but the app is limited.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Tim
Real Estate, 1-10 employees
More than a year
Aug 01, 2022
Ease....
Ease....
Pros
The responsibility for the background check lies with the applicant, ensuring that only the most qualified individuals submit an application.
Cons
It's easy for applicants to complete the process online, and there is prompt follow-up.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mark
Real Estate, 1-10 employees
Less than a year
Aug 01, 2022
Summary of using Avail as a property manager
Summary of using Avail as a property manager
Pros
What I really appreciate about it is how easy it is to use, the level of detail it provides, and its accessibility.
Cons
I can't find anything to dislike about Avail.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Construction, 1-10 employees
More than a year
Aug 01, 2022
Great rental management software
Great rental management software
Pros
It's easy to request and keep track of payments, whether you're a landlord with a single property or a few properties.
Cons
I think there's room for improvement when it comes to ending a lease and starting a new one for the same property.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Information Technology and Services, 11-50 employees
Less than a year
Jul 01, 2022
Awesome
Awesome
Pros
Avail makes property management a breeze, eliminating the need for dealing with property managers.
Cons
Everything is just perfect. This software is like a dream come true. I truly appreciate the genius behind this invention. Kudos!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 1-10 employees
More than a year
Jul 01, 2022
Everett
Everett
Pros
I primarily use it for monthly rent payment transfers, and it works beautifully!
Cons
Right now, I can't think of any cons to mention.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Restaurants, 51-100 employees
Less than 6 months
Jul 01, 2022
Avail.co
Avail.co
Pros
It handles lease management and payments seamlessly, keeping track of everything for me.
Cons
Sometimes, I struggle with user-friendliness. It takes me a bit of time to locate everything I'm looking for.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gregory
Education Management, 1-10 employees
Less than a year
Jul 01, 2022
Avail for rental property management
Avail for rental property management
Pros
Avail automatically sends reminders and tracks all the important details for me.
Cons
I honestly can't think of any negatives.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariah
Real Estate, 1-10 employees
Less than a year
Jul 01, 2022
Amazing quality for Affordable Homeowners
Amazing quality for Affordable Homeowners
Pros
It's extremely easy, affordable, and straightforward to use.
Cons
It would be great if I could print out leases to compare them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Megan
Banking, 500+ employees
Less than 6 months
Jul 01, 2022
Best Property Management
Best Property Management
Pros
This property management software has everything I need, from tenant applications and background checks to uploading custom leases, handling deposits, email communication, maintenance request portal, and more. The customer service team is exceptional, providing knowledge, patience, and helpfulness in answering all my questions. Avail has relieved so much stress and concern I had about using this software. I highly recommend it to any agent or company in need of an effective and simple program for their property management division.
Cons
Nothing major. There were a couple of instances where I experienced a delay in information updating on the screen, but it could have been my mistake.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sherri
Real Estate, 51-100 employees
Less than 6 months
Jul 01, 2022
Landlord and Tenant friendly software
Landlord and Tenant friendly software
Pros
Avail streamlines a tedious task and simplifies monthly responsibilities for tenants. The simple and easy application process makes listing units a breeze.
Cons
There are a few small additions that would make it even better, but it seems like Avail is dedicated to improving their already excellent product for the benefit of landlords and tenants.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Charlie
Real Estate, 1-10 employees
Less than a year
Jul 01, 2022
Stop Looking
Stop Looking
Pros
The standout feature is that it's a comprehensive solution. You can perform background checks, credit checks, rent analysis, and post property availability all in one place. I appreciate the ability to view each property independently and track their statuses.
Cons
So far, I haven't encountered anything I don't like!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Reggie
Real Estate, 1-10 employees
More than a year
Jul 01, 2022
User friendly for Landlord and Tenants
User friendly for Landlord and Tenants
Pros
It's easy to use, and the lease templates are readily available. The only minor drawback is that deleting applications for non selected tenants isn't as straightforward.
Cons
I'm not sure if this is a con, but maybe I just need a crash course!
Ease of use
3
Value for money
8
Customer Support
10
Functionality
7
Aymeth
Alternative Medicine, 1-10 employees
N/A
Jul 01, 2022
Avail review from Landlord
Avail review from Landlord
Pros
The ability to receive rental payments and go through the entire application to lease process significantly simplifies my job.
Cons
Some of the graphics and icons can be confusing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bobby
Real Estate, 1-10 employees
More than a year
Jul 01, 2022
Amazing site for landlords
Amazing site for landlords
Pros
It's free to use and automatically populates listings on 12 other sites, attracting more leads for landlords. It's a one stop shop that also provides credit and eviction reports.
Cons
It would be helpful if the apt number could be hidden to prevent people from knocking on occupied properties.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tamara
Real Estate, 1-10 employees
More than a year
Jun 01, 2022
Best Customer Support
Best Customer Support
Pros
As a new landlord with two properties, I needed software that could handle background and credit checks, along with eviction reports. The ability to select a lease and add specific clauses for my state is a definite plus. It's also crucial for my tenants to be able to make online payments and submit maintenance requests through the software.
Cons
I just started using it, and setting everything up and listing the property was fairly easy.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kisha
Real Estate, 1-10 employees
Less than 6 months
Jun 01, 2022
5 Star Service
5 Star Service
Pros
The response time is fast, and the support team is always ready to help with any questions or concerns.
Cons
I don't have anything to add to the cons section. I haven't faced any issues with the Avail software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gwendolyn
Real Estate, 1-10 employees
Less than 6 months
Jun 01, 2022
Easy Collection Process
Easy Collection Process
Pros
Signing up for Avail was a breeze. Once I completed the signup process and entered my property details, my tenant received an email. This feature makes collecting rent a breeze, and if you qualify for a fast pay account, rent payments are deposited the next day! I haven't found another service that offers this amazing feature.
Cons
There was an issue with my tenant's payment. For some reason, it didn't process, which led to my landlord account being closed. I would have appreciated an explanation for this. Despite this, I would still recommend the software and consider using it again in the future.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
bridgette
Retail, 1-10 employees
Less than a year
Jun 01, 2022
Avail has offers good tools for business with great customer service.
Avail has offers good tools for business with great customer service.
Pros
It's incredibly comprehensive, covering almost everything I need.
Cons
I'm still getting used to navigating the website and finding everything.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Homer
Real Estate, 1-10 employees
More than a year
Jun 01, 2022
New property manager
New property manager
Pros
My experience with it has been great so far, although there is a learning curve like any other program.
Cons
I suggest adding a video icon in the user input sections, which would provide a popup for video viewing while staying on the page, making it more user-friendly. Secondly, I wish I could create a custom URL. Thirdly, it would be great if I could generate an HTML code to put on my other websites, directing users to the property's landing page.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patrick
Real Estate, 1-10 employees
N/A
Jun 01, 2022
My landlord experience using Avail
My landlord experience using Avail
Pros
Navigating the software is effortless, allowing me to easily access maintenance requests, previous leases, and payment history that I can print off for taxes.
Cons
Nothing at all. Everything has been smooth sailing. I can't think of any negative issues I've encountered in over a year.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Allyson
Real Estate, 1-10 employees
Less than a year
Jun 01, 2022
Best rental app available
Best rental app available
Pros
Everything I need is conveniently in one place, making it easy to use.
Cons
I have no complaints about this app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muriel
Hospitality, 1-10 employees
Less than 6 months
Jun 01, 2022
super-duper customer support
super-duper customer support
Pros
Right now, I can only think of lease payment.
Cons
I didn't have any problems at all...
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Howard
Computer Software, 1-10 employees
More than a year
May 01, 2022
As a novice, Avail is a lifesaver.
As a novice, Avail is a lifesaver.
Pros
Avail covers all the essential aspects like property advertising, tenant screening, lease creation, and payments.
Cons
I would give the navigation a "B" grade, but that might be a personal thing since I'm not very tech-savvy.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charley
Financial Services, 500+ employees
Less than a year
May 01, 2022
Avail is a life saver!
Avail is a life saver!
Pros
It's easy to manage and includes almost all the functionalities I was looking for.
Cons
I haven't found the online lease signing very convenient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Yaping
Real Estate, 1-10 employees
More than a year
May 01, 2022
Avail Software Online Review
Avail Software Online Review
Pros
Avail is perfect for small to medium size real estate investors like me. It allows us to maximize profitability while staying on top of crucial management decisions. It's super easy to use from both the landlords' and tenants' perspectives. Believe it or not, one of my tenants is an elderly lady with almost no computer experience, and she was able to set up her tenant profile and complete everything for rent payments without any hassle.
Cons
Currently, I don't have any commercial properties, but I plan to purchase some in the future. I believe Avail could handle this type of property, but I would need to do more research to ensure its compatibility.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Real Estate, 1-10 employees
Less than a year
May 01, 2022
I like it easy...
I like it easy...
Pros
I'm incredibly busy, working seven days a week like an animal. I needed something easy to use, approachable people, and a helpful support team. Avail has all that and more.
Cons
Everything about the product is fantastic. There is absolutely nothing negative about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ricardo
Real Estate, 500+ employees
Less than a year
May 01, 2022
The Best
The Best
Pros
It's so easy to use, and the support team is always there when I need them.
Cons
I don't have any complaints. Everything is good. Dealing with the high customer load was challenging, but Avail provided excellent support.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danny
Consumer Services, 1-10 employees
Less than 6 months
May 01, 2022
Amazing Software
Amazing Software
Pros
It's hard to believe that with a little work upfront, I may never have to deal with another lease again. By doing the initial work, even high school kids can come in and operate smoothly using checklists for listing, screening, leasing, and handling maintenance.
Cons
The only downside to this software is that it's too user-friendly and easy to set up. It has the potential to make anyone a landlord.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Courtney
Real Estate, 1-10 employees
Less than 6 months
Apr 01, 2022
LOVE avail
LOVE avail
Pros
So far, everything has been great. I especially appreciate the ease with which our tenants can pay rent and submit applications.
Cons
So far, I can't think of anything negative, but if I have to mention more, I would appreciate the opportunity to list on more websites.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Amber
Real Estate, 1-10 employees
Less than 6 months
Apr 01, 2022
Avail
Avail
Pros
Avail is easy to navigate and accessible.
Cons
Currently, I can't think of anything. They pretty much have everything covered.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
carlton
Utilities, 500+ employees
Less than a year
Apr 01, 2022
Very Good Program with Lots of Options
Very Good Program with Lots of Options
Pros
This software provides an easy way to collect rent from tenants, which is why I use it. It also offers many other features that I haven't explored yet, but it seems to cover all the necessary needs.
Cons
I'm sure that with a few months of experience, everything will run smoothly. However, at the moment, it feels a bit overwhelming and confusing for our tenants. Personally, I found it easy to handle the rent collection process, but the tenants are facing some difficulties (which are not insurmountable!).
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra
Real Estate, 1-10 employees
Less than 6 months
Mar 01, 2022
I love Avail!
I love Avail!
Pros
The ease of use and topnotch customer service stand out for me.
Cons
There's nothing I dislike about it. Not a single thing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lis
Real Estate, 1-10 employees
Less than a year
Mar 01, 2022
New customer
New customer
Pros
It's incredibly easy to use even when I'm far away. I'm in Florida, and my apartments are in Pennsylvania.
Cons
It took me some time to navigate the website.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph
Real Estate, 1-10 employees
Less than 6 months
Mar 01, 2022
Avail saves the day.
Avail saves the day.
Pros
I love how I can keep my tenants organized and easily provide them with the necessary paperwork.
Cons
I haven't come across anything yet. If anything, it would be the ability to delete tenants who I know are not suitable candidates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Barry
Real Estate, 1-10 employees
Less than 6 months
Mar 01, 2022
It's always nice when you're using the internet to be able to speak to a human. The Humans at avail
It's always nice when you're using the internet to be able to speak to a human. The Humans at avail
Pros
I strongly dislike this software. It's clearly not customized for Avail, as it keeps referring to it as a "product." Avail is not a product; it's a service. They're not selling beans, people!
Cons
The connections with other rental agencies are quite poor. I received emails from people on affiliate sites stating that my responses were cut off by their software and thus useless. I believe "Hotpads" was the affiliate. The inflexibility of responses is what frustrates me about this software. I have a one-bedroom for rent in a fabulous four-bedroom townhouse, but there's no way to convey this due to the inflexible auto sites' programs.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Jill
Entertainment, 1-10 employees
N/A
Mar 01, 2022
Highly Recommend
Highly Recommend
Pros
The online payments are quickly deposited, and the software's document organization and tenant interaction help maintain a professional communication, which is why I chose Avail.
Cons
Currently, there isn't a feature to upload my documents for tenants to sign. I have to do it externally and then upload them into Avail. I would appreciate an email tab for quick tenant communication instead of its current location.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Michele
Construction, 1-10 employees
Less than 6 months
Mar 01, 2022
Avail makes it easy to be a small landlord
Avail makes it easy to be a small landlord
Pros
Avail offers an extensive range of features, including a marketing brochure, tenant screening, lease preparation, and payments management. It's easy to use!
Cons
I would like access to Lease Renewal and Personal Guarantor forms.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve
Real Estate, 1-10 employees
More than a year
Mar 01, 2022
Efficiency & affordability for Essential Services
Efficiency & affordability for Essential Services
Pros
I appreciate the notifications when rent is paid, and the software's ease of use.
Cons
There are limitations in making changes and updates to leases without staff assistance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Vanessa
Real Estate, 1-10 employees
Less than 6 months
Mar 01, 2022
Great product
Great product
Pros
This product is featurerich, easy to use, and provides great information.
Cons
At the moment, I don't have any real cons. I'm a small real estate owner.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Eric
Real Estate, 1-10 employees
Less than a year
Mar 01, 2022
Best Kept Secret
Best Kept Secret
Pros
A friend who also uses Avail recommended this platform when we bought an investment property. The property is in a resort area in the desert, and leasing agents were demanding 15 to 25 percent monthly for seasonal leasing. So, I decided to give Avail a try. I created a listing similar to a real estate listing, uploaded photos, and launched it on a Friday night out of curiosity. To my surprise, the next morning, we had our first applicant and secured a lease at a higher price than the leasing agent recommended! Six months later, when we updated and reactivated the listing, we had two new seasonal leases within a few days. Avail is the best kept secret for property owners like myself.
Cons
Honestly, I can't think of anything I don't like. Initially, I was confused about setting up the lease and payment terms. However, every time I called Avail customer support, I was amazed to have a live, friendly, and helpful person assisting me within minutes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Silke
Entertainment, 1-10 employees
Less than 6 months
Mar 01, 2022
Excellent software to manage rentals
Excellent software to manage rentals
Pros
As a firsttime landlord, I find Avail extremely useful. I used it to list my apartment, screen tenants, draft leases, and manage maintenance requests. I find all the features to be very helpful, and I absolutely love the software.
Cons
Integrating with Zillow for listing was challenging. Additionally, the dashboard for downloading statements and calculating rental income for each tax year could be improved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Karthikeyan
Biotechnology, 101-500 employees
Less than a year
Feb 01, 2022
Filters
This product is a dumpster fire
This product is a dumpster fire
Pros
I could not find any appealing features. Avail has managed to complicate something as simple as paying rent by adding unnecessary barriers. When it comes to online payments, I'd rather use PayPal, Venmo, or a straightforward bank transfer. Alternatively, I could use a check if I wanted the inconvenience of blackout payment dates.
Cons
This software was meant to simplify payment processes, but it actually makes them more complicated. Back in the day, paying rent was as simple as writing a check and handing it to the landlord, or even using online platforms like PayPal or Venmo. However, Avail has managed to complicate things to the point where I don't know when my payments will reach my landlord. For instance, today on 4/29/23, when I logged into the portal to pay my rent, I couldn't find the option to pay for 5/1/23. It's not a bank holiday or a weekend; it's just a regular Monday. With any other payment method, my rent would have been in my landlord's hands on time. If I had used PayPal or Venmo, my landlord would have received the money today, before the rent was due. This isn't the first time I've encountered this issue. The payment submission dates seem to shift without any apparent reason. Do I have to submit the payment request two days before or three? Do weekends not count? Are holidays off-limits? Why is Monday a blackout date?
Ease of use
4
Value for money
4
Customer Support
4
Functionality
5
Ruben
Real Estate, 1-10 employees
Less than a year
Apr 01, 2023
BAD Customer Service
BAD Customer Service
Pros
Personally, I appreciate how easy it was for me to use, although it might not be as convenient for the person leasing from me.
Cons
The person leasing from me had to submit a photo holding a paper with today's date, but they didn't do it correctly, so the system rejected it. They tried again and got it right, but now their account is locked. No one answered the phone, and despite my attempts to help the tenant, I had to resort to the old-fashioned way and collect a check from them. I emailed the company, and the automated system provided some solutions, but that's not what I needed. I left messages asking for a callback, but no one returned my call. I initially liked this program, but I'm extremely disappointed with the customer service.
Ease of use
10
Value for money
7
Customer Support
4
Functionality
8
Cristina
Real Estate, 1-10 employees
Less than 6 months
Mar 01, 2023
Avail Software
Avail Software
Pros
I easily track and manage income processing, late fee notifications, and send timely reminders to renters.
Cons
Generating a lease with this software is very complicated, and overall, understanding how the software works is incredibly difficult.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
christopher
Real Estate, 1-10 employees
Less than a year
Feb 01, 2023
Avail for property management
Avail for property management
Pros
It is userfriendly and offers a free option. It allows you to customize the standard lease with your own terms.
Cons
They charge for auto debit of rent, but when it came time for renewal, the deposit language was unclear, giving the impression that it was a new lease instead of a renewal.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Wayne
Real Estate, 1-10 employees
More than a year
Dec 01, 2022
Avail Review
Avail Review
Pros
I had a seamless experience using Avail. All the features worked perfectly fine for me.
Cons
The website didn't generate much traffic.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Tammy
Real Estate, 11-50 employees
Less than 6 months
Oct 01, 2022
Great Starter Property Management Software
Great Starter Property Management Software
Pros
The best part of the product was its ease of use. As a landlord with just a couple of properties, it's a great tool.
Cons
It doesn't offer all the features of App folios and Buildium, but it doesn't try to be that type of product either.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Scott
Real Estate, 1-10 employees
More than a year
Aug 01, 2022
Awesome program
Awesome program
Pros
I have to say, this is the easiest program I've ever encountered! It's truly amazing, and I rarely write reviews, but I'm happy to write this one because I genuinely believe in it.
Cons
So far, I haven't found anything that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Judy
Legal Services, 1-10 employees
Less than 6 months
Aug 01, 2022
Reasons to use Avail
Reasons to use Avail
Pros
This platform covers everything from finding tenants to processing tenant payments and accepting online lease applications.
Cons
I have yet to encounter any negative aspects.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Real Estate, 1-10 employees
Less than 6 months
Aug 01, 2022
Satisfied
Satisfied
Pros
With excellent customer service and the ability to track leases, send reminders, and accept online payments, it's a topnotch platform.
Cons
The phone app needs more flexibility. I can perform all tasks on a computer, but the app is limited.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Tim
Real Estate, 1-10 employees
More than a year
Aug 01, 2022
Ease....
Ease....
Pros
The responsibility for the background check lies with the applicant, ensuring that only the most qualified individuals submit an application.
Cons
It's easy for applicants to complete the process online, and there is prompt follow-up.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mark
Real Estate, 1-10 employees
Less than a year
Aug 01, 2022
Summary of using Avail as a property manager
Summary of using Avail as a property manager
Pros
What I really appreciate about it is how easy it is to use, the level of detail it provides, and its accessibility.
Cons
I can't find anything to dislike about Avail.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Construction, 1-10 employees
More than a year
Aug 01, 2022
Great rental management software
Great rental management software
Pros
It's easy to request and keep track of payments, whether you're a landlord with a single property or a few properties.
Cons
I think there's room for improvement when it comes to ending a lease and starting a new one for the same property.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Information Technology and Services, 11-50 employees
Less than a year
Jul 01, 2022
Awesome
Awesome
Pros
Avail makes property management a breeze, eliminating the need for dealing with property managers.
Cons
Everything is just perfect. This software is like a dream come true. I truly appreciate the genius behind this invention. Kudos!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 1-10 employees
More than a year
Jul 01, 2022
Everett
Everett
Pros
I primarily use it for monthly rent payment transfers, and it works beautifully!
Cons
Right now, I can't think of any cons to mention.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Restaurants, 51-100 employees
Less than 6 months
Jul 01, 2022
Avail.co
Avail.co
Pros
It handles lease management and payments seamlessly, keeping track of everything for me.
Cons
Sometimes, I struggle with user-friendliness. It takes me a bit of time to locate everything I'm looking for.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gregory
Education Management, 1-10 employees
Less than a year
Jul 01, 2022
Avail for rental property management
Avail for rental property management
Pros
Avail automatically sends reminders and tracks all the important details for me.
Cons
I honestly can't think of any negatives.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariah
Real Estate, 1-10 employees
Less than a year
Jul 01, 2022
Amazing quality for Affordable Homeowners
Amazing quality for Affordable Homeowners
Pros
It's extremely easy, affordable, and straightforward to use.
Cons
It would be great if I could print out leases to compare them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Megan
Banking, 500+ employees
Less than 6 months
Jul 01, 2022
Best Property Management
Best Property Management
Pros
This property management software has everything I need, from tenant applications and background checks to uploading custom leases, handling deposits, email communication, maintenance request portal, and more. The customer service team is exceptional, providing knowledge, patience, and helpfulness in answering all my questions. Avail has relieved so much stress and concern I had about using this software. I highly recommend it to any agent or company in need of an effective and simple program for their property management division.
Cons
Nothing major. There were a couple of instances where I experienced a delay in information updating on the screen, but it could have been my mistake.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sherri
Real Estate, 51-100 employees
Less than 6 months
Jul 01, 2022
Landlord and Tenant friendly software
Landlord and Tenant friendly software
Pros
Avail streamlines a tedious task and simplifies monthly responsibilities for tenants. The simple and easy application process makes listing units a breeze.
Cons
There are a few small additions that would make it even better, but it seems like Avail is dedicated to improving their already excellent product for the benefit of landlords and tenants.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Charlie
Real Estate, 1-10 employees
Less than a year
Jul 01, 2022
Stop Looking
Stop Looking
Pros
The standout feature is that it's a comprehensive solution. You can perform background checks, credit checks, rent analysis, and post property availability all in one place. I appreciate the ability to view each property independently and track their statuses.
Cons
So far, I haven't encountered anything I don't like!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Reggie
Real Estate, 1-10 employees
More than a year
Jul 01, 2022
User friendly for Landlord and Tenants
User friendly for Landlord and Tenants
Pros
It's easy to use, and the lease templates are readily available. The only minor drawback is that deleting applications for non selected tenants isn't as straightforward.
Cons
I'm not sure if this is a con, but maybe I just need a crash course!
Ease of use
3
Value for money
8
Customer Support
10
Functionality
7
Aymeth
Alternative Medicine, 1-10 employees
N/A
Jul 01, 2022
Avail review from Landlord
Avail review from Landlord
Pros
The ability to receive rental payments and go through the entire application to lease process significantly simplifies my job.
Cons
Some of the graphics and icons can be confusing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bobby
Real Estate, 1-10 employees
More than a year
Jul 01, 2022
Amazing site for landlords
Amazing site for landlords
Pros
It's free to use and automatically populates listings on 12 other sites, attracting more leads for landlords. It's a one stop shop that also provides credit and eviction reports.
Cons
It would be helpful if the apt number could be hidden to prevent people from knocking on occupied properties.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tamara
Real Estate, 1-10 employees
More than a year
Jun 01, 2022
Best Customer Support
Best Customer Support
Pros
As a new landlord with two properties, I needed software that could handle background and credit checks, along with eviction reports. The ability to select a lease and add specific clauses for my state is a definite plus. It's also crucial for my tenants to be able to make online payments and submit maintenance requests through the software.
Cons
I just started using it, and setting everything up and listing the property was fairly easy.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kisha
Real Estate, 1-10 employees
Less than 6 months
Jun 01, 2022
5 Star Service
5 Star Service
Pros
The response time is fast, and the support team is always ready to help with any questions or concerns.
Cons
I don't have anything to add to the cons section. I haven't faced any issues with the Avail software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gwendolyn
Real Estate, 1-10 employees
Less than 6 months
Jun 01, 2022
Easy Collection Process
Easy Collection Process
Pros
Signing up for Avail was a breeze. Once I completed the signup process and entered my property details, my tenant received an email. This feature makes collecting rent a breeze, and if you qualify for a fast pay account, rent payments are deposited the next day! I haven't found another service that offers this amazing feature.
Cons
There was an issue with my tenant's payment. For some reason, it didn't process, which led to my landlord account being closed. I would have appreciated an explanation for this. Despite this, I would still recommend the software and consider using it again in the future.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
bridgette
Retail, 1-10 employees
Less than a year
Jun 01, 2022
Avail has offers good tools for business with great customer service.
Avail has offers good tools for business with great customer service.
Pros
It's incredibly comprehensive, covering almost everything I need.
Cons
I'm still getting used to navigating the website and finding everything.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Homer
Real Estate, 1-10 employees
More than a year
Jun 01, 2022
New property manager
New property manager
Pros
My experience with it has been great so far, although there is a learning curve like any other program.
Cons
I suggest adding a video icon in the user input sections, which would provide a popup for video viewing while staying on the page, making it more user-friendly. Secondly, I wish I could create a custom URL. Thirdly, it would be great if I could generate an HTML code to put on my other websites, directing users to the property's landing page.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patrick
Real Estate, 1-10 employees
N/A
Jun 01, 2022
My landlord experience using Avail
My landlord experience using Avail
Pros
Navigating the software is effortless, allowing me to easily access maintenance requests, previous leases, and payment history that I can print off for taxes.
Cons
Nothing at all. Everything has been smooth sailing. I can't think of any negative issues I've encountered in over a year.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Allyson
Real Estate, 1-10 employees
Less than a year
Jun 01, 2022
Best rental app available
Best rental app available
Pros
Everything I need is conveniently in one place, making it easy to use.
Cons
I have no complaints about this app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muriel
Hospitality, 1-10 employees
Less than 6 months
Jun 01, 2022
super-duper customer support
super-duper customer support
Pros
Right now, I can only think of lease payment.
Cons
I didn't have any problems at all...
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Howard
Computer Software, 1-10 employees
More than a year
May 01, 2022
As a novice, Avail is a lifesaver.
As a novice, Avail is a lifesaver.
Pros
Avail covers all the essential aspects like property advertising, tenant screening, lease creation, and payments.
Cons
I would give the navigation a "B" grade, but that might be a personal thing since I'm not very tech-savvy.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charley
Financial Services, 500+ employees
Less than a year
May 01, 2022
Avail is a life saver!
Avail is a life saver!
Pros
It's easy to manage and includes almost all the functionalities I was looking for.
Cons
I haven't found the online lease signing very convenient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Yaping
Real Estate, 1-10 employees
More than a year
May 01, 2022
Avail Software Online Review
Avail Software Online Review
Pros
Avail is perfect for small to medium size real estate investors like me. It allows us to maximize profitability while staying on top of crucial management decisions. It's super easy to use from both the landlords' and tenants' perspectives. Believe it or not, one of my tenants is an elderly lady with almost no computer experience, and she was able to set up her tenant profile and complete everything for rent payments without any hassle.
Cons
Currently, I don't have any commercial properties, but I plan to purchase some in the future. I believe Avail could handle this type of property, but I would need to do more research to ensure its compatibility.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Real Estate, 1-10 employees
Less than a year
May 01, 2022
I like it easy...
I like it easy...
Pros
I'm incredibly busy, working seven days a week like an animal. I needed something easy to use, approachable people, and a helpful support team. Avail has all that and more.
Cons
Everything about the product is fantastic. There is absolutely nothing negative about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ricardo
Real Estate, 500+ employees
Less than a year
May 01, 2022
The Best
The Best
Pros
It's so easy to use, and the support team is always there when I need them.
Cons
I don't have any complaints. Everything is good. Dealing with the high customer load was challenging, but Avail provided excellent support.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danny
Consumer Services, 1-10 employees
Less than 6 months
May 01, 2022
Amazing Software
Amazing Software
Pros
It's hard to believe that with a little work upfront, I may never have to deal with another lease again. By doing the initial work, even high school kids can come in and operate smoothly using checklists for listing, screening, leasing, and handling maintenance.
Cons
The only downside to this software is that it's too user-friendly and easy to set up. It has the potential to make anyone a landlord.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Courtney
Real Estate, 1-10 employees
Less than 6 months
Apr 01, 2022
LOVE avail
LOVE avail
Pros
So far, everything has been great. I especially appreciate the ease with which our tenants can pay rent and submit applications.
Cons
So far, I can't think of anything negative, but if I have to mention more, I would appreciate the opportunity to list on more websites.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Amber
Real Estate, 1-10 employees
Less than 6 months
Apr 01, 2022
Avail
Avail
Pros
Avail is easy to navigate and accessible.
Cons
Currently, I can't think of anything. They pretty much have everything covered.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
carlton
Utilities, 500+ employees
Less than a year
Apr 01, 2022
Very Good Program with Lots of Options
Very Good Program with Lots of Options
Pros
This software provides an easy way to collect rent from tenants, which is why I use it. It also offers many other features that I haven't explored yet, but it seems to cover all the necessary needs.
Cons
I'm sure that with a few months of experience, everything will run smoothly. However, at the moment, it feels a bit overwhelming and confusing for our tenants. Personally, I found it easy to handle the rent collection process, but the tenants are facing some difficulties (which are not insurmountable!).
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra
Real Estate, 1-10 employees
Less than 6 months
Mar 01, 2022
I love Avail!
I love Avail!
Pros
The ease of use and topnotch customer service stand out for me.
Cons
There's nothing I dislike about it. Not a single thing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lis
Real Estate, 1-10 employees
Less than a year
Mar 01, 2022
New customer
New customer
Pros
It's incredibly easy to use even when I'm far away. I'm in Florida, and my apartments are in Pennsylvania.
Cons
It took me some time to navigate the website.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph
Real Estate, 1-10 employees
Less than 6 months
Mar 01, 2022
Avail saves the day.
Avail saves the day.
Pros
I love how I can keep my tenants organized and easily provide them with the necessary paperwork.
Cons
I haven't come across anything yet. If anything, it would be the ability to delete tenants who I know are not suitable candidates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Barry
Real Estate, 1-10 employees
Less than 6 months
Mar 01, 2022
It's always nice when you're using the internet to be able to speak to a human. The Humans at avail
It's always nice when you're using the internet to be able to speak to a human. The Humans at avail
Pros
I strongly dislike this software. It's clearly not customized for Avail, as it keeps referring to it as a "product." Avail is not a product; it's a service. They're not selling beans, people!
Cons
The connections with other rental agencies are quite poor. I received emails from people on affiliate sites stating that my responses were cut off by their software and thus useless. I believe "Hotpads" was the affiliate. The inflexibility of responses is what frustrates me about this software. I have a one-bedroom for rent in a fabulous four-bedroom townhouse, but there's no way to convey this due to the inflexible auto sites' programs.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Jill
Entertainment, 1-10 employees
N/A
Mar 01, 2022
Highly Recommend
Highly Recommend
Pros
The online payments are quickly deposited, and the software's document organization and tenant interaction help maintain a professional communication, which is why I chose Avail.
Cons
Currently, there isn't a feature to upload my documents for tenants to sign. I have to do it externally and then upload them into Avail. I would appreciate an email tab for quick tenant communication instead of its current location.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Michele
Construction, 1-10 employees
Less than 6 months
Mar 01, 2022
Avail makes it easy to be a small landlord
Avail makes it easy to be a small landlord
Pros
Avail offers an extensive range of features, including a marketing brochure, tenant screening, lease preparation, and payments management. It's easy to use!
Cons
I would like access to Lease Renewal and Personal Guarantor forms.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve
Real Estate, 1-10 employees
More than a year
Mar 01, 2022
Efficiency & affordability for Essential Services
Efficiency & affordability for Essential Services
Pros
I appreciate the notifications when rent is paid, and the software's ease of use.
Cons
There are limitations in making changes and updates to leases without staff assistance.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Vanessa
Real Estate, 1-10 employees
Less than 6 months
Mar 01, 2022
Great product
Great product
Pros
This product is featurerich, easy to use, and provides great information.
Cons
At the moment, I don't have any real cons. I'm a small real estate owner.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Eric
Real Estate, 1-10 employees
Less than a year
Mar 01, 2022
Best Kept Secret
Best Kept Secret
Pros
A friend who also uses Avail recommended this platform when we bought an investment property. The property is in a resort area in the desert, and leasing agents were demanding 15 to 25 percent monthly for seasonal leasing. So, I decided to give Avail a try. I created a listing similar to a real estate listing, uploaded photos, and launched it on a Friday night out of curiosity. To my surprise, the next morning, we had our first applicant and secured a lease at a higher price than the leasing agent recommended! Six months later, when we updated and reactivated the listing, we had two new seasonal leases within a few days. Avail is the best kept secret for property owners like myself.
Cons
Honestly, I can't think of anything I don't like. Initially, I was confused about setting up the lease and payment terms. However, every time I called Avail customer support, I was amazed to have a live, friendly, and helpful person assisting me within minutes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Silke
Entertainment, 1-10 employees
Less than 6 months
Mar 01, 2022
Excellent software to manage rentals
Excellent software to manage rentals
Pros
As a firsttime landlord, I find Avail extremely useful. I used it to list my apartment, screen tenants, draft leases, and manage maintenance requests. I find all the features to be very helpful, and I absolutely love the software.
Cons
Integrating with Zillow for listing was challenging. Additionally, the dashboard for downloading statements and calculating rental income for each tax year could be improved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Karthikeyan
Biotechnology, 101-500 employees
Less than a year
Feb 01, 2022