The Main Street America Group

The Main Street America Group

15 Reviews

What Is Main Street America Insurance?

Overview

Main Street America Insurance is a reputable property and casualty insurance company headquartered in Jacksonville, Florida. With a history of over 100 years, it provides a comprehensive range of insurance options for individuals, families, and businesses.

Its portfolio includes auto, homeowners, renters, business, and umbrella insurance, along with fidelity and surety bond products. The company operates through a network of independent insurance agents, emphasizing personalized service and long-lasting customer relationships.

In 2018, Main Street America Insurance merged with American Family Insurance, the nations’ 13th-largest property/casualty insurance group. This merger established Main Street America Insurance as the designated channel for distributing products through independent agents within the enterprise.

Main Street America Insurance Pricing

The cost of Main Street America Insurance co products and services may differ depending on the type of insurance. Please click Get A Quote for a customized pricing plan.

Who Is Main Street America Insurance Company For?

Main Street America Insurance group caters to individuals, employers, and businesses of all sizes across various industries, including:

    • Automotive
    • Real estate
    • Construction
    • Professional services
    • Retail and hospitality

Main Street America Insurance Services

Business Owners Policy (BOP)

The company’s BOP is designed to cater to small- and medium-sized businesses. BOP combines two major coverage types: liability and property insurance. Liability coverage protects against claims of bodily injury or property damage, while property coverage protects physical assets like buildings, equipment, and inventory.

Homeowners Insurance

This protects residential property owners. It typically includes coverage for the home's structure, personal belongings, and liability for accidents or injuries on the property. Homeowners insurance helps safeguard against fire, theft, vandalism, and natural disasters.

Auto Insurance

Main Street America auto insurance protects individuals and their vehicles against various risks. This typically includes protection against accidents, damages, theft, and liabilities associated with owning and operating a vehicle.

Renters Insurance

The company provides renters insurance policies for individuals renting a home or apartment. Renters insurance protects personal belongings against risks such as fire, theft, and vandalism. It also offers liability coverage, protecting the policyholder and their family against potential legal and medical expenses if someone is injured on the rented property.

Is Main Street America Insurance Right For You?

Main Street America Group is a leading insurance provider that offers customizable commercial and personal solutions designed with your needs in mind. As an established company, it generates annual premiums amounting to over $1.1 billion exclusively through independent insurance agents.

The company also holds an "A" (Excellent) Financial Strength Rating with a Stable Outlook and an "a+" Issuer Credit Rating from AM Best, demonstrating its financial stability and industry standing. The provider’s extensive experience and dedication to customer satisfaction make it trustworthy for protecting your valuable assets.

Moreover, Main Street America bill pay program offers an automated payment option, providing a simple and convenient way to pay your bill automatically and avoid late fees. Read Main Street America Insurance reviews for more information about the company.

Still not sure if Main Street America Insurance is right for you? Call our customer support team at (661) 384-7070, who will help you make the best decision.

The Main Street America Group Reviews

Overall Rating

3.3

15 Reviews

Rating Distribution

5

star

0

4

star

8

3

star

4

2

star

3

1

star

0

Aug 14, 2023

Peace of Mind for Our Childcare Center

J. Baker

Childcare

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

Pros

Main Street America Insurances coverage has been invaluable for our childcare center. Their Business Owners Policy (BOP) covers liability and property, ensuring that both our children and staff are protected. The claims process has been prompt, allowing us to focus on providing a safe and nurturing environment.

Cons

Weve encountered some confusion regarding coverage limits for specific incidents. Clearer explanations of coverage terms would enhance our understanding.

Aug 14, 2023

Disappointing Experience for Our Tech Company

G. Thompson

Tech Company

Ease of use

6

Value for money

4

Customer Support

6

Functionality

5

Pros

Our experience with Main Street America Insurance has been less than satisfactory. While we initially hoped for reliable coverage for our tech company, weve encountered challenges in communication with their customer support team. The concept of personalized service feels lacking, and weve faced delays in getting the assistance we need.

Cons

The claims process has been frustratingly slow, causing disruptions to our operations. We expected more efficient handling of claims, given the companys reputation. Additionally, the premiums weve paid havent seemed proportional to the level of service received.

Aug 14, 2023

Lackluster Coverage for Our Farming Business

W. Harris

Farming

Ease of use

4

Value for money

6

Customer Support

4

Functionality

4

Pros

Main Street America Insurances coverage for our farming business has been underwhelming. While the idea of protecting our crops and equipment was appealing, the execution has fallen short. Weve encountered difficulties in navigating their policy documentation, making it challenging to fully understand the extent of our coverage.

Cons

The claims process has been a major disappointment. Delays in claims processing have led to losses for our farm. Additionally, the coverage limitations were not clearly explained, leaving us feeling vulnerable and unprotected in certain situations.

Aug 14, 2023

Unreliable Coverage for Our Catering Business

O. Martinez

Catering

Ease of use

4

Value for money

6

Customer Support

4

Functionality

6

Pros

Our experience with Main Street America Insurance has been far from positive. We expected reliable coverage for our catering companys unique needs, but the reality has been disappointing. The claims process has been cumbersome, requiring excessive documentation and leading to delays that affect our clients events.

Cons

Weve encountered limitations in the coverage that were not clearly communicated upfront. This has resulted in unexpected costs for our business. The lack of flexibility in tailoring the policy to our industrys demands has left us feeling unsupported and frustrated.

Aug 11, 2023

Essential Protection for Our Security Company

N. Walker

Security

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Pros

Main Street America Insurances coverage has been a vital asset for our security firm. Their Business Owners Policy (BOP) offers comprehensive liability and property coverage. The claims process has been reliable, ensuring that we can continue providing safety solutions to our clients without interruption.

Cons

While the coverage is comprehensive, weve encountered challenges in understanding certain policy terms. Clearer explanations would make the policy more user-friendly.

Aug 09, 2023

Tailored Coverage for Our Design Agency

R. Cooper

Design Agency

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

Pros

Main Street America Insurances commitment to personalized service has been evident in their coverage for our design agency. The Business Owners Policy (BOP) protects our creative assets and provides liability coverage. Their independent agents understand the nuances of our industry, making communication seamless.

Cons

Weve encountered some challenges in making adjustments to our policy based on project fluctuations. More flexibility in policy modifications would better accommodate the dynamic nature of our business.

Aug 06, 2023

Dependable Auto Insurance Coverage

P. Allen

Auto Repair

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

Pros

Main Street America Insurances Auto Insurance has been crucial for our auto repair shop. It protects our customer vehicles and our business assets from various risks. The claims process has been efficient, helping us maintain our reputation for quick and reliable service.

Cons

Weve experienced slight fluctuations in premiums, which can affect our budgeting. More consistent pricing would make financial planning easier for our business.

Aug 01, 2023

Solid Coverage for Our Landscaping Business

M. Thompson

Landscaping

Ease of use

7

Value for money

6

Customer Support

6

Functionality

7

Pros

Main Street America Insurances Business Owners Policy (BOP) has been a reliable choice for our landscaping company. The combination of liability and property coverage caters to our unique needs. The claims process has been prompt, and their independent agents are knowledgeable about the challenges of our industry.

Cons

Weve encountered minor discrepancies in the policy documentation that required clarification. Clearer and more consistent documentation would enhance the overall experience.

Jul 27, 2023

Comprehensive Protection for Our Practice

L. Garcia

Healthcare

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Pros

Main Street America Insurances coverage has been essential for our medical practice. Their Business Owners Policy (BOP) covers both liability and property, ensuring that were protected from potential risks. The claims process has been efficient, allowing us to focus on providing quality care to our patients.

Cons

While the coverage is robust, weve experienced occasional delays in obtaining the necessary documentation for claims processing. Streamlining this aspect would improve the overall efficiency.

Jul 11, 2023

Reliable Coverage for Our Hotel Chain

K. Smith

Hospitality

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

Pros

Main Street America Insurances coverage has been a lifeline for our hotel chain. Their Business Owners Policy (BOP) has provided us with liability and property coverage that is tailored to the hospitality industry. The claims process has been straightforward, and their network of independent agents understands the unique challenges of our business.

Cons

Weve noticed some discrepancies in the communication between the independent agents and the main company, leading to confusion in certain instances. Better coordination between these parties would enhance the overall experience.

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