Overall Rating
3.3
15 Reviews
Rating Distribution
5
(0)
4
(8)
3
(4)
2
(3)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Overall Rating
3.3
15 Reviews
Rating Distribution
5
(0)
4
(8)
3
(4)
2
(3)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Filters
Industry
Provider Size
Time Used
Peace of Mind for Our Childcare Center
Peace of Mind for Our Childcare Center
Pros
Main Street America Insurances coverage has been invaluable for our childcare center. Their Business Owners Policy (BOP) covers liability and property, ensuring that both our children and staff are protected. The claims process has been prompt, allowing us to focus on providing a safe and nurturing environment.
Cons
Weve encountered some confusion regarding coverage limits for specific incidents. Clearer explanations of coverage terms would enhance our understanding.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
J. Baker
Childcare, 25-45 employees employees
Aug 14, 2023
Disappointing Experience for Our Tech Company
Disappointing Experience for Our Tech Company
Pros
Our experience with Main Street America Insurance has been less than satisfactory. While we initially hoped for reliable coverage for our tech company, weve encountered challenges in communication with their customer support team. The concept of personalized service feels lacking, and weve faced delays in getting the assistance we need.
Cons
The claims process has been frustratingly slow, causing disruptions to our operations. We expected more efficient handling of claims, given the companys reputation. Additionally, the premiums weve paid havent seemed proportional to the level of service received.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
5
G. Thompson
Tech Company, 50-100 employees employees
Aug 14, 2023
Lackluster Coverage for Our Farming Business
Lackluster Coverage for Our Farming Business
Pros
Main Street America Insurances coverage for our farming business has been underwhelming. While the idea of protecting our crops and equipment was appealing, the execution has fallen short. Weve encountered difficulties in navigating their policy documentation, making it challenging to fully understand the extent of our coverage.
Cons
The claims process has been a major disappointment. Delays in claims processing have led to losses for our farm. Additionally, the coverage limitations were not clearly explained, leaving us feeling vulnerable and unprotected in certain situations.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
4
W. Harris
Farming, 15-45 employees employees
Aug 14, 2023
Unreliable Coverage for Our Catering Business
Unreliable Coverage for Our Catering Business
Pros
Our experience with Main Street America Insurance has been far from positive. We expected reliable coverage for our catering companys unique needs, but the reality has been disappointing. The claims process has been cumbersome, requiring excessive documentation and leading to delays that affect our clients events.
Cons
Weve encountered limitations in the coverage that were not clearly communicated upfront. This has resulted in unexpected costs for our business. The lack of flexibility in tailoring the policy to our industrys demands has left us feeling unsupported and frustrated.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
6
O. Martinez
Catering, 10-30 employees employees
Aug 14, 2023
Essential Protection for Our Security Company
Essential Protection for Our Security Company
Pros
Main Street America Insurances coverage has been a vital asset for our security firm. Their Business Owners Policy (BOP) offers comprehensive liability and property coverage. The claims process has been reliable, ensuring that we can continue providing safety solutions to our clients without interruption.
Cons
While the coverage is comprehensive, weve encountered challenges in understanding certain policy terms. Clearer explanations would make the policy more user-friendly.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
N. Walker
Security, 30-40 employees employees
Aug 11, 2023
Tailored Coverage for Our Design Agency
Tailored Coverage for Our Design Agency
Pros
Main Street America Insurances commitment to personalized service has been evident in their coverage for our design agency. The Business Owners Policy (BOP) protects our creative assets and provides liability coverage. Their independent agents understand the nuances of our industry, making communication seamless.
Cons
Weve encountered some challenges in making adjustments to our policy based on project fluctuations. More flexibility in policy modifications would better accommodate the dynamic nature of our business.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
R. Cooper
Design Agency, 12-20 employees employees
Aug 09, 2023
Dependable Auto Insurance Coverage
Dependable Auto Insurance Coverage
Pros
Main Street America Insurances Auto Insurance has been crucial for our auto repair shop. It protects our customer vehicles and our business assets from various risks. The claims process has been efficient, helping us maintain our reputation for quick and reliable service.
Cons
Weve experienced slight fluctuations in premiums, which can affect our budgeting. More consistent pricing would make financial planning easier for our business.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
P. Allen
Auto Repair, 15-35 employees employees
Aug 06, 2023
Solid Coverage for Our Landscaping Business
Solid Coverage for Our Landscaping Business
Pros
Main Street America Insurances Business Owners Policy (BOP) has been a reliable choice for our landscaping company. The combination of liability and property coverage caters to our unique needs. The claims process has been prompt, and their independent agents are knowledgeable about the challenges of our industry.
Cons
Weve encountered minor discrepancies in the policy documentation that required clarification. Clearer and more consistent documentation would enhance the overall experience.
Ease of use
7
Value for money
6
Customer Support
6
Functionality
7
M. Thompson
Landscaping, 20-40 employees employees
Aug 01, 2023
Comprehensive Protection for Our Practice
Comprehensive Protection for Our Practice
Pros
Main Street America Insurances coverage has been essential for our medical practice. Their Business Owners Policy (BOP) covers both liability and property, ensuring that were protected from potential risks. The claims process has been efficient, allowing us to focus on providing quality care to our patients.
Cons
While the coverage is robust, weve experienced occasional delays in obtaining the necessary documentation for claims processing. Streamlining this aspect would improve the overall efficiency.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
L. Garcia
Healthcare, 50-70 employees employees
Jul 27, 2023
Reliable Coverage for Our Hotel Chain
Reliable Coverage for Our Hotel Chain
Pros
Main Street America Insurances coverage has been a lifeline for our hotel chain. Their Business Owners Policy (BOP) has provided us with liability and property coverage that is tailored to the hospitality industry. The claims process has been straightforward, and their network of independent agents understands the unique challenges of our business.
Cons
Weve noticed some discrepancies in the communication between the independent agents and the main company, leading to confusion in certain instances. Better coordination between these parties would enhance the overall experience.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
K. Smith
Hospitality, 100-150 employees employees
Jul 11, 2023
Well-Structured Business Insurance
Well-Structured Business Insurance
Pros
Main Street America Insurances Business Owners Policy has been a solid choice for our design studio. The combination of liability and property coverage suits our needs perfectly. We appreciate the tailored approach through independent agents, ensuring that our unique business requirements are met.
Cons
While the policy is comprehensive, the documentation and terms can be a bit overwhelming for small businesses like ours. Simplifying these aspects would improve the overall user experience.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
E. Wilson
Design Studio, 8-15 employees employees
Jun 17, 2023
Comprehensive Renters Insurance
Comprehensive Renters Insurance
Pros
As a property management company, UrbanRents relies on Main Street America Insurance to provide our tenants with reliable renters insurance. The coverage for personal belongings and liability is comprehensive, giving our tenants the peace of mind they need. The claims process has been hassle-free, and the customer service team is responsive and helpful.
Cons
Weve encountered occasional delays in processing claims, which can be frustrating for both our tenants and us. Streamlining this process would improve the overall experience.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
B. Lee
Property Management, 15-30 employees employees
May 04, 2023
Essential Protection for Our Fleet
Essential Protection for Our Fleet
Pros
Main Street America Insurances Auto Insurance has been crucial for our restaurants delivery fleet. Accidents can happen, but their coverage ensures that were protected against the associated costs. The quick claims process has minimized downtime, allowing us to continue serving our customers without significant interruptions.
Cons
Weve noticed that the premiums for our fleets coverage have increased slightly year over year. While we understand that costs can fluctuate, we would appreciate more transparency in communicating these changes.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
S. Miller
Restaurant, 30-40 employees employees
Apr 09, 2023
Peace of Mind for Our Real Estate Business
Peace of Mind for Our Real Estate Business
Pros
As a real estate agency, the protection of our properties and clients is of utmost importance. Main Street America Insurances Homeowners Insurance has provided us with the peace of mind we need. Their coverage for the structure, personal belongings, and liability has been comprehensive and reliable. The claims process has been smooth, and their network of independent agents makes communication seamless.
Cons
The only minor drawback weve encountered is the limited customization options for the coverage. It would be great if there were more flexibility to tailor the policy to our specific needs.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
C. Martinez
Real Estate, 10-20 employees employees
Mar 19, 2023
Reliable Coverage for Our Business Needs
Reliable Coverage for Our Business Needs
Pros
Our company, TechSolutions Inc., has been relying on Main Street America Insurance for our business insurance needs for the past two years. Their Business Owners Policy (BOP) has been a lifesaver, combining liability and property coverage perfectly. We appreciate the personalized service and prompt claims handling whenever weve had to make a claim. Its reassuring to know that our business assets are protected.
Cons
While the coverage is comprehensive, the pricing can sometimes feel a bit on the higher side compared to other providers weve explored. We wish there were more flexible pricing options to better suit small businesses like ours.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
A. Johnson
Tech Company, 25-50 employees employees
Feb 14, 2023
Filters
Peace of Mind for Our Childcare Center
Peace of Mind for Our Childcare Center
Pros
Main Street America Insurances coverage has been invaluable for our childcare center. Their Business Owners Policy (BOP) covers liability and property, ensuring that both our children and staff are protected. The claims process has been prompt, allowing us to focus on providing a safe and nurturing environment.
Cons
Weve encountered some confusion regarding coverage limits for specific incidents. Clearer explanations of coverage terms would enhance our understanding.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
J. Baker
Childcare, 25-45 employees employees
Aug 14, 2023
Disappointing Experience for Our Tech Company
Disappointing Experience for Our Tech Company
Pros
Our experience with Main Street America Insurance has been less than satisfactory. While we initially hoped for reliable coverage for our tech company, weve encountered challenges in communication with their customer support team. The concept of personalized service feels lacking, and weve faced delays in getting the assistance we need.
Cons
The claims process has been frustratingly slow, causing disruptions to our operations. We expected more efficient handling of claims, given the companys reputation. Additionally, the premiums weve paid havent seemed proportional to the level of service received.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
5
G. Thompson
Tech Company, 50-100 employees employees
Aug 14, 2023
Lackluster Coverage for Our Farming Business
Lackluster Coverage for Our Farming Business
Pros
Main Street America Insurances coverage for our farming business has been underwhelming. While the idea of protecting our crops and equipment was appealing, the execution has fallen short. Weve encountered difficulties in navigating their policy documentation, making it challenging to fully understand the extent of our coverage.
Cons
The claims process has been a major disappointment. Delays in claims processing have led to losses for our farm. Additionally, the coverage limitations were not clearly explained, leaving us feeling vulnerable and unprotected in certain situations.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
4
W. Harris
Farming, 15-45 employees employees
Aug 14, 2023
Unreliable Coverage for Our Catering Business
Unreliable Coverage for Our Catering Business
Pros
Our experience with Main Street America Insurance has been far from positive. We expected reliable coverage for our catering companys unique needs, but the reality has been disappointing. The claims process has been cumbersome, requiring excessive documentation and leading to delays that affect our clients events.
Cons
Weve encountered limitations in the coverage that were not clearly communicated upfront. This has resulted in unexpected costs for our business. The lack of flexibility in tailoring the policy to our industrys demands has left us feeling unsupported and frustrated.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
6
O. Martinez
Catering, 10-30 employees employees
Aug 14, 2023
Essential Protection for Our Security Company
Essential Protection for Our Security Company
Pros
Main Street America Insurances coverage has been a vital asset for our security firm. Their Business Owners Policy (BOP) offers comprehensive liability and property coverage. The claims process has been reliable, ensuring that we can continue providing safety solutions to our clients without interruption.
Cons
While the coverage is comprehensive, weve encountered challenges in understanding certain policy terms. Clearer explanations would make the policy more user-friendly.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
N. Walker
Security, 30-40 employees employees
Aug 11, 2023
Tailored Coverage for Our Design Agency
Tailored Coverage for Our Design Agency
Pros
Main Street America Insurances commitment to personalized service has been evident in their coverage for our design agency. The Business Owners Policy (BOP) protects our creative assets and provides liability coverage. Their independent agents understand the nuances of our industry, making communication seamless.
Cons
Weve encountered some challenges in making adjustments to our policy based on project fluctuations. More flexibility in policy modifications would better accommodate the dynamic nature of our business.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
R. Cooper
Design Agency, 12-20 employees employees
Aug 09, 2023
Dependable Auto Insurance Coverage
Dependable Auto Insurance Coverage
Pros
Main Street America Insurances Auto Insurance has been crucial for our auto repair shop. It protects our customer vehicles and our business assets from various risks. The claims process has been efficient, helping us maintain our reputation for quick and reliable service.
Cons
Weve experienced slight fluctuations in premiums, which can affect our budgeting. More consistent pricing would make financial planning easier for our business.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
P. Allen
Auto Repair, 15-35 employees employees
Aug 06, 2023
Solid Coverage for Our Landscaping Business
Solid Coverage for Our Landscaping Business
Pros
Main Street America Insurances Business Owners Policy (BOP) has been a reliable choice for our landscaping company. The combination of liability and property coverage caters to our unique needs. The claims process has been prompt, and their independent agents are knowledgeable about the challenges of our industry.
Cons
Weve encountered minor discrepancies in the policy documentation that required clarification. Clearer and more consistent documentation would enhance the overall experience.
Ease of use
7
Value for money
6
Customer Support
6
Functionality
7
M. Thompson
Landscaping, 20-40 employees employees
Aug 01, 2023
Comprehensive Protection for Our Practice
Comprehensive Protection for Our Practice
Pros
Main Street America Insurances coverage has been essential for our medical practice. Their Business Owners Policy (BOP) covers both liability and property, ensuring that were protected from potential risks. The claims process has been efficient, allowing us to focus on providing quality care to our patients.
Cons
While the coverage is robust, weve experienced occasional delays in obtaining the necessary documentation for claims processing. Streamlining this aspect would improve the overall efficiency.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
L. Garcia
Healthcare, 50-70 employees employees
Jul 27, 2023
Reliable Coverage for Our Hotel Chain
Reliable Coverage for Our Hotel Chain
Pros
Main Street America Insurances coverage has been a lifeline for our hotel chain. Their Business Owners Policy (BOP) has provided us with liability and property coverage that is tailored to the hospitality industry. The claims process has been straightforward, and their network of independent agents understands the unique challenges of our business.
Cons
Weve noticed some discrepancies in the communication between the independent agents and the main company, leading to confusion in certain instances. Better coordination between these parties would enhance the overall experience.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
K. Smith
Hospitality, 100-150 employees employees
Jul 11, 2023
Well-Structured Business Insurance
Well-Structured Business Insurance
Pros
Main Street America Insurances Business Owners Policy has been a solid choice for our design studio. The combination of liability and property coverage suits our needs perfectly. We appreciate the tailored approach through independent agents, ensuring that our unique business requirements are met.
Cons
While the policy is comprehensive, the documentation and terms can be a bit overwhelming for small businesses like ours. Simplifying these aspects would improve the overall user experience.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
E. Wilson
Design Studio, 8-15 employees employees
Jun 17, 2023
Comprehensive Renters Insurance
Comprehensive Renters Insurance
Pros
As a property management company, UrbanRents relies on Main Street America Insurance to provide our tenants with reliable renters insurance. The coverage for personal belongings and liability is comprehensive, giving our tenants the peace of mind they need. The claims process has been hassle-free, and the customer service team is responsive and helpful.
Cons
Weve encountered occasional delays in processing claims, which can be frustrating for both our tenants and us. Streamlining this process would improve the overall experience.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
B. Lee
Property Management, 15-30 employees employees
May 04, 2023
Essential Protection for Our Fleet
Essential Protection for Our Fleet
Pros
Main Street America Insurances Auto Insurance has been crucial for our restaurants delivery fleet. Accidents can happen, but their coverage ensures that were protected against the associated costs. The quick claims process has minimized downtime, allowing us to continue serving our customers without significant interruptions.
Cons
Weve noticed that the premiums for our fleets coverage have increased slightly year over year. While we understand that costs can fluctuate, we would appreciate more transparency in communicating these changes.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
S. Miller
Restaurant, 30-40 employees employees
Apr 09, 2023
Peace of Mind for Our Real Estate Business
Peace of Mind for Our Real Estate Business
Pros
As a real estate agency, the protection of our properties and clients is of utmost importance. Main Street America Insurances Homeowners Insurance has provided us with the peace of mind we need. Their coverage for the structure, personal belongings, and liability has been comprehensive and reliable. The claims process has been smooth, and their network of independent agents makes communication seamless.
Cons
The only minor drawback weve encountered is the limited customization options for the coverage. It would be great if there were more flexibility to tailor the policy to our specific needs.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
C. Martinez
Real Estate, 10-20 employees employees
Mar 19, 2023
Reliable Coverage for Our Business Needs
Reliable Coverage for Our Business Needs
Pros
Our company, TechSolutions Inc., has been relying on Main Street America Insurance for our business insurance needs for the past two years. Their Business Owners Policy (BOP) has been a lifesaver, combining liability and property coverage perfectly. We appreciate the personalized service and prompt claims handling whenever weve had to make a claim. Its reassuring to know that our business assets are protected.
Cons
While the coverage is comprehensive, the pricing can sometimes feel a bit on the higher side compared to other providers weve explored. We wish there were more flexible pricing options to better suit small businesses like ours.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
A. Johnson
Tech Company, 25-50 employees employees
Feb 14, 2023