Overall Rating
4.8
56 Reviews
Rating Distribution
5
(44)
4
(11)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.8
56 Reviews
Rating Distribution
5
(44)
4
(11)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Recommended
Recommended
Pros
It proficiently helped us organize and establish digital processes within our company
Cons
In some instances basic scripting knowledge is required.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jos�
Security and Investigations, 1-10 employees
Less than a year
Apr 19, 2024
FLOKZU, POWERFUL TOOL FOR DEVELOPMENT OF WORK CYCLE PROCESSES.
FLOKZU, POWERFUL TOOL FOR DEVELOPMENT OF WORK CYCLE PROCESSES.
Pros
It is quick way for creating work processes.
Cons
The software has limitations when it comes to creating files and integrating with IFRAME.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JUAN CAMILO
Information Services, 500+ employees
Less than a year
Apr 15, 2024
Simple, effective and scalable
Simple, effective and scalable
Pros
As an administrator and end user one thing I found really commendable about Flokzu's is its ease of implementation and usage.
Cons
The download process for certain objects makes it challenging to process the stored information easily.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ANDREW
Consumer Goods, 101-500 employees
Less than a year
Apr 11, 2024
A complete, practical and robust solution
A complete, practical and robust solution
Pros
Flokzu is a dynamic and adaptable platform that streamlines corporate processes, freeing teams from repetitive tasks. With an intuitive interface, it promotes collaboration and creativity, facilitating agile management.
Cons
While Flokzu excels in simplifying and optimizing business processes, particularly in medium sized environments, deploying it for managing large scale metrics may present some difficulties. However these issues are not something that tells not to use this software. It simply means the process may be less intuitive compared to other platform features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
IVAN MARCELO
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
Mar 21, 2024
user-friendly tool and allows flexibility
user-friendly tool and allows flexibility
Pros
We are still in the process of implementation but in my opinion, this tool is easy to use and offers flexibility. The pre sales and post sales service has been highly competent.
Cons
I encountered issues with the learning platform. Despite providing correct answers, the quiz did not allow me to progress.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Rodrigo
Information Technology and Services, 51-100 employees
Less than 6 months
Mar 02, 2024
Excellent experience
Excellent experience
Pros
It allows efficient automation of business processes, also simplifying complex flows effortlessly. It also provides great control and visibility. also flexible modeling, effective team collaboration and communication, data security and privacy, integration with other tools, time and resource savings and scalability.
Cons
The tools effectiveness depends on internet connectivity and familiarizing oneself with its features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paula
Computer Software, 500+ employees
Less than a year
Mar 01, 2024
Process optimization to generate more business
Process optimization to generate more business
Pros
It is very much fast, simple and easy to manage.
Cons
I believe the platform could be more user friendly and easier to understand.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Evelyn
Telecommunications, 11-50 employees
Less than a year
Mar 01, 2024
A highly professional work system
A highly professional work system
Pros
If you invest your time to understand its capabilities and have clients of various sizes, you will soon find it priceless. It is particularly useful for departmental collaborations and focused processes.
Cons
The interface would benefit from being more intuitive. The visual aspect feels outdated. It is a good product but it doesn't immediately win over my employees. The team should release more templates and provide assistance in teaching clients how to design processes. I don't want to be the one constantly teaching my employees how to do it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emiliano
Law Practice, 1-10 employees
More than a year
Jun 01, 2023
Implementation in Quito in the COvis
Implementation in Quito in the COvis
Pros
It allows Quick and hassle free implementation. We had to set up a critical process within a given 2 day deadline.
Cons
It is an excellent tool, and it's proudly developed in Latin America. It is one of the best.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Henry
Public Safety, 1-10 employees
More than a year
Mar 03, 2023
Easy to use and implement
Easy to use and implement
Pros
It is user friendly which allows the creation of electronic forms, process flows and seamless integration with both built in and external sources.
Cons
There is no integration with a content repository.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
Jan 06, 2023
Super intuitive
Super intuitive
Pros
The software is Very user friendly and everyone has adapted to it quite nicely
Cons
Overall it is a detailed and satisfactory tool.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
lorraine
Marketing and Advertising, 1-10 employees
Less than a year
Dec 05, 2022
Simple and effective, excellent support team.
Simple and effective, excellent support team.
Pros
It is remarkably easy to learn and empowers us to automate multiple tasks within our company. The support team is exceptional providing quick and efficient assistance during the process implementation.
Cons
I would like it more if it had Single Sign-On (SSO) with Office 365. but currently it lacks that feature.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paula
Program Development, 1-10 employees
Less than a year
Dec 04, 2022
Powerful and easy to use tool
Powerful and easy to use tool
Pros
The software's ease of use and setup make launching effortless. It also provides flexibility for modifying processes supporting iterative improvements.
Cons
I haven't encountered any specific features or issues with the software.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Pablo
Information Technology and Services, 500+ employees
Less than a year
Dec 01, 2022
Flokzu Review
Flokzu Review
Pros
It is easy to use and compatible with other messaging and management applications.
Cons
The user interface could be improved but if look otherwise it perfectly meets my needs.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
Oct 08, 2022
Flokzu no code low cost.
Flokzu no code low cost.
Pros
The best thing is that Even individuals without IT knowledge can set up and automate business processes with ease. It is user friendly, allowing administrator users to customize visualization, reports and processes within the tool. Access control is also provided.
Cons
So far I am happy with the software and if I have any questions or need improvements, the entire Flokzu team is supportive and always ready to assist.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jhordan
Computer Software, 500+ employees
Sep 27, 2022
Flokzu an efficient software with correctable details without major importance
Flokzu an efficient software with correctable details without major importance
Pros
Flokzu is an quite valuable and user friendly software. Its interface is welcoming to all users, enabling the creation of process flows with automated notifications, emails and initiations, among other features. This significantly enhances process efficiency, providing traceability and support. Integrating existing processes into Flokzu is relatively straightforward, mostly depending on the process's complexity.
Cons
I have encountered a frequent issue where the session expires in the non Sandbox window, without saving changes while performing Sandbox tests with an additional Flokzu window open. It is a good practice to save multiple times to avoid this problem. Additionally, you can copy and paste fields and parts of the flow and there's an API available for PowerBI integration.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
6
Anonymous
Not Specified, 51-100 employees
Less than 6 months
Sep 25, 2022
Improvement in Graphic Design processes
Improvement in Graphic Design processes
Pros
The software has allowed our Design department to improve the flow of orders and deliveries, identifying bottlenecks among participants and refining individual tasks. Additionally it has enhanced deliveries for other departments within the company.
Cons
Over the course of almost a year of usage, we have worked with the Flokzu support team to address minor errors specific to our operations. So currently we have no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cecilia
Graphic Design, 1-10 employees
Less than a year
Sep 23, 2022
Simple and Useful
Simple and Useful
Pros
It is very much easy to implement and use.
Cons
I believe it could benefit from additional integrations that facilitate completing flows.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria Berrino
Program Development, 11-50 employees
Less than a year
Sep 21, 2022
The tool everyone needs
The tool everyone needs
Pros
Implementing this software is hassle free and it's affordable for those of us without programming knowledge. Being able to create my own flows without relying on the IT team is a key advantage for the company as it allows them to focus on other improvements. Moreover we save operational time both internally and with external suppliers.
Cons
Up to this point, I haven't found anything I liked less. The tool has perfectly adapted to our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Florence Daniela
Professional Training & Coaching, 51-100 employees
Less than 6 months
Sep 21, 2022
Very good
Very good
Pros
I like the ease of use, the intuitive interface and its overall effectiveness.
Cons
It would be beneficial to incorporate additional concepts like CSS and provide better implementation options with HTML. Furthermore improving the personal graphical interface for each process would be advantageous.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos
Telecommunications, 101-500 employees
Less than 6 months
Sep 19, 2022
Excellent Workflows and BPMN tool
Excellent Workflows and BPMN tool
Pros
It is an agile management tool that enables the delivery of a minimum viable product quickly and incorporates additional functionalities. also as the project scales it ensures complete customer satisfaction.
Cons
There is a need to incorporate a greater range of statistical features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anabel
Information Services, 11-50 employees
More than a year
Sep 18, 2022
Product Support
Product Support
Pros
Excellent product support and assistance.
Cons
The software offers flexibility and market expertise.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Luis
Architecture & Planning, 500+ employees
Less than 6 months
Sep 17, 2022
Easy use for creation, adaptation, stabilization and improvement of processes
Easy use for creation, adaptation, stabilization and improvement of processes
Pros
Creating forms and workflows is a hassle free with simple process. Integrating with other services is quick and seamless which requires minimal additional information.
Cons
Occasionally when configuring a process within Flokzu I get logged out of the platform. I understand that sessions are closed after a period of inactivity but it often happens when I am in the middle of configuring processes, causing me to lose all progress and start over.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oscar
E-Learning, 500+ employees
Less than a year
Sep 16, 2022
Functional Automation
Functional Automation
Pros
The tool is highly functional and interactive, equipped with key options commonly used in top tier software today.
Cons
A forum with scripts and more effective real time support would be helpful. There are some minor issues in the Sandbox but overall, I am highly satisfied and would totally recommend it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Moses
Information Technology and Services, 51-100 employees
Less than a year
Sep 15, 2022
Very easy-to-use process automation platform
Very easy-to-use process automation platform
Pros
I quickly understand everything about the tool and its metrics and reporting functionality are excellent.
Cons
Configuring a task within the workflow was not as easy or intuitive as the other functionalities and actions offered on the platform.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Giacomo
Information Technology and Services, 101-500 employees
Less than a year
Sep 15, 2022
Excellent software!
Excellent software!
Pros
It is an intuitive software that is easy to use.
Cons
Till this date I haven't encountered any problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonathan
Information Technology and Services, 500+ employees
Less than 6 months
Sep 14, 2022
Review based on a testing period
Review based on a testing period
Pros
It offers so much agility in creating simple processes.
Cons
It would be beneficial to integrate different forms into a process.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Julius Caesar
Computer Software, 500+ employees
Less than 6 months
Sep 13, 2022
Good platform but with areas of opportunity
Good platform but with areas of opportunity
Pros
It is highly intuitive and user friendly, providing real time progress monitoring and user friendly reporting.
Cons
The software only measures SLA (Service Level Agreement) without segmenting the time into categories. Such as waiting time, execution time, reprocessing time, etc. It solely focuses on time measurements but doesn't provide information on whether a ticket has been reprocessed. Typically it is rejected and closed, requiring the creation of a new ticket, resulting in the loss of continuity and the need to start over.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Ren�
Banking, 101-500 employees
More than a year
Sep 13, 2022
Flokzu is a very practical, simple and economical solution for process automation (BMP)
Flokzu is a very practical, simple and economical solution for process automation (BMP)
Pros
One of the highlights is how easily external users can be included in the interactive assigned tasks as they can review and execute them directly from their email.
Cons
So far I haven't come across any aspects of the software that I don�t like
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mauricio
Information Technology and Services, 500+ employees
Less than 6 months
Sep 11, 2022
My Steps in Flokzu
My Steps in Flokzu
Pros
Thanks to Softbotic I have the opportunity to use this software for process management. I find it to be a good software and it is not overly complex to use. It is accessible and user friendly.
Cons
In my opinion there have been some difficulties when uploading CSV files to the databases but they were eventually resolved. However, the function of cloning processes is greatly lacking when it comes to usability.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
Sep 09, 2022
Tool for business process automation
Tool for business process automation
Pros
Flokzu is an aligned tool with BPM (business process management). Process automation is an ideal practice for software adoption and Flokzu combines agility, ease of use and a powerful flow manager.
Cons
It would be valuable to have a document repository where the files managed within the tool can be stored.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christian Henry
Information Technology and Services, 101-500 employees
Less than 6 months
Sep 02, 2022
Operations Coordinator Opinion
Operations Coordinator Opinion
Pros
Flokzu significantly aids organization and enhances visibility into created flows standardizing processes effectively.
Cons
There are a few elements on the forms of each instance that aren't currently customizable. It would be beneficial to implement conditions on the flow based on table values. However I anticipate continuous improvements from the team.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Ramiro
Insurance, 1-10 employees
More than a year
Sep 01, 2022
Flokzu
Flokzu
Pros
The applications ease of use and its well designed interface is commendable.
Cons
Some processes related to customer management are missing.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Marlon Andres
Information Technology and Services, 101-500 employees
Sep 01, 2022
Flokzu Opinion
Flokzu Opinion
Pros
The modeling process is simple and quite intuitive. Although there are some limitations but I believe they can be overcome by finding alternative ways to model the process.
Cons
There are limitations such as the inability to extract data from tables, attach files to tables or perform functions directly from a table item. Additionally the option to respond by email has been added. However it doesn't work in practice and there is no way to reply directly from the email or include attachments.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Natalie
Real Estate, 51-100 employees
Less than 6 months
Jul 02, 2022
A great software to business process modeling
A great software to business process modeling
Pros
It strictly adheres to BPMN standards allowing inclusion of external users and JS customization in process definition.
Cons
I haven't discovered anything that I dislike about it. Perhaps the JS programming board could be enhanced.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
N/A, 1-10 employees
Less than 6 months
Jul 01, 2022
Flokzu was the answer to my prayers!
Flokzu was the answer to my prayers!
Pros
I had been searching for software with these features for our processes for months and almost failed to find one thta fit so well at such a low price. With the entry Flokzu Our production processes for educational materials are now well organized and we have greatly optimized our time. The customer service is exceptional and provides assistance with everything. It is the best I have encountered!
Cons
While the software is quite intuitive for end users (which is crucial), creating processes can be a bit more complex. The naming conventions used in the backup are unfamiliar to me. But let me tell this too that the help blog provides clear guidance and the support team assists with everything. One feature that is currently lacking but would be helpful is the ability to revert a process back to a previous step for corrections or additions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fatima
E-Learning, 11-50 employees
Less than 6 months
Jul 01, 2022
Easy to use
Easy to use
Pros
What impressed me the most is how easily and quickly processes can be digitized using Flokzu.
Cons
I haven't found the possibility for external users to check the status of the instance they opened.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Pablo
Legal Services, 500+ employees
Jul 01, 2022
Excellent BPMN Software!
Excellent BPMN Software!
Pros
I appreciate how the software simplifies login implementation without code handling exceptions seamlessly with well-planned and coded processes.
Cons
I genuinely feel that Flokzu lacks a coherent flow.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Saad
Computer Software, 500+ employees
Less than 6 months
May 01, 2022
Best process management tool
Best process management tool
Pros
It adheres to BPM methodology providing valuable drawing capabilities and seamless integration with various tools.
Cons
There is room for improvement in dealing with guest users and managing tasks that await input from external individuals.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
N/A, 1-10 employees
Less than 6 months
Apr 01, 2022
A process tool beyond process theory.
A process tool beyond process theory.
Pros
When searching for process management tools, we often find that we can design and analyze the process but real time measurement is missing. However Flokzu brings innovation to the market of process design tools by allowing us to see what is happening with processes in real time. We can even measure execution times and implement corrective measures for greater efficiency.
Cons
I have not found any cons yet. All the use cases presented to me have been exemplified and I have seen demonstrations of the softwares capabilities. Still I believe additional functionalities could be added such as generating client documents for use in process audits.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Carlos
Telecommunications, 1-10 employees
Less than 6 months
Mar 27, 2022
Excellent Product and Service
Excellent Product and Service
Pros
It makes my work and the organizations work quite efficient.
Cons
I don't have any issues at the moment. Overall any problems I have faced have been resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Majid
Investment Management, 11-50 employees
More than a year
Mar 16, 2022
Our experience to facilitate business processes of our company
Our experience to facilitate business processes of our company
Pros
The products ease and intuitiveness in generating complex processes are impressive. It can effortlessly interact with other platforms through tools like Zapier (we use it with JIRA, Monday, Google Sheets, etc.). It also has its own user friendly database.
Cons
It would be beneficial if batch processes could be based on database values from our own database. We needed to trigger a task in Flokzu based on a batch process determined by table values in the database, but unfortunately it is not possible directly. We have to come up with a complex solution using Monday.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Marcelo
Computer Software, 51-100 employees
Less than a year
Mar 15, 2022
Process Excellence
Process Excellence
Pros
I really like the ease of visually describing the flow and the ability to consider all alternative processes or work paths. There is ample space to neatly draw the process.
Cons
As per my suggestion the forms could be improved. And better connectivity with other forms software is needed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claudio
Information Technology and Services, 1-10 employees
More than a year
Mar 13, 2022
FLOKZU Review - AGUADAPARK
FLOKZU Review - AGUADAPARK
Pros
It is easy to use and there is an immediate response to any issues raised. I must say that the software is very much practical.
Cons
The software does not respect filters when entering and exiting an order.
Ease of use
10
Value for money
10
Customer Support
6
Functionality
8
Daiana
Commercial Real Estate, 11-50 employees
More than a year
Mar 08, 2022
Excellent product!
Excellent product!
Pros
The product features are excellent and it is easy to use.
Cons
There is nothing I didn't like about the product. I enjoyed everything related to it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matias
Financial Services, 11-50 employees
Less than a year
Mar 06, 2022
Usage comments.
Usage comments.
Pros
The attention to detail and the intuitive nature of the tool both are outstanding.
Cons
So far I haven't had any bad experiences using the software.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Maximilian
Human Resources, 101-500 employees
More than a year
Mar 05, 2022
Very practical
Very practical
Pros
The super benefit is that It greatly simplifies processes that would otherwise have to be done manually.
Cons
Minimal training is required but once completed (and it's very accessible), the software is highly useful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Belen
Performing Arts, 11-50 employees
Mar 04, 2022
Hello
Hello
Pros
It is very user friendly and fast. I love that
Cons
I don't have anything bad to say about the software. The product is good.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Paula
Architecture & Planning, 1-10 employees
Mar 03, 2022
Complete workflow tool
Complete workflow tool
Pros
Direct and efficient development with low code complemented by fast and helpful support.
Cons
The user experience is straightforward and it functions as a database without support for attachments.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Marcelo
Telecommunications, 51-100 employees
Less than 6 months
Mar 01, 2022
Great tool : easy to use helpful help center and easy to customize
Great tool : easy to use helpful help center and easy to customize
Pros
Flokzu is highly user-friendly allowing extensive customization in processes and forms. The Zapier connection and responsive help center are valuable.
Cons
Our primary use of Flokzu is for the Purchase Order approval process. While effective we wish to connect it to our accounting system for calculating provisions which is currently not possible. Desired functionalities include providing more data for administrators customizable email invitations with attached documents and the ability to duplicate an instance.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Marine
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
Mar 01, 2022
Filters
Recommended
Recommended
Pros
It proficiently helped us organize and establish digital processes within our company
Cons
In some instances basic scripting knowledge is required.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jos�
Security and Investigations, 1-10 employees
Less than a year
Apr 19, 2024
FLOKZU, POWERFUL TOOL FOR DEVELOPMENT OF WORK CYCLE PROCESSES.
FLOKZU, POWERFUL TOOL FOR DEVELOPMENT OF WORK CYCLE PROCESSES.
Pros
It is quick way for creating work processes.
Cons
The software has limitations when it comes to creating files and integrating with IFRAME.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JUAN CAMILO
Information Services, 500+ employees
Less than a year
Apr 15, 2024
Simple, effective and scalable
Simple, effective and scalable
Pros
As an administrator and end user one thing I found really commendable about Flokzu's is its ease of implementation and usage.
Cons
The download process for certain objects makes it challenging to process the stored information easily.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ANDREW
Consumer Goods, 101-500 employees
Less than a year
Apr 11, 2024
A complete, practical and robust solution
A complete, practical and robust solution
Pros
Flokzu is a dynamic and adaptable platform that streamlines corporate processes, freeing teams from repetitive tasks. With an intuitive interface, it promotes collaboration and creativity, facilitating agile management.
Cons
While Flokzu excels in simplifying and optimizing business processes, particularly in medium sized environments, deploying it for managing large scale metrics may present some difficulties. However these issues are not something that tells not to use this software. It simply means the process may be less intuitive compared to other platform features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
IVAN MARCELO
Transportation/Trucking/Railroad, 51-100 employees
Less than a year
Mar 21, 2024
user-friendly tool and allows flexibility
user-friendly tool and allows flexibility
Pros
We are still in the process of implementation but in my opinion, this tool is easy to use and offers flexibility. The pre sales and post sales service has been highly competent.
Cons
I encountered issues with the learning platform. Despite providing correct answers, the quiz did not allow me to progress.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Rodrigo
Information Technology and Services, 51-100 employees
Less than 6 months
Mar 02, 2024
Excellent experience
Excellent experience
Pros
It allows efficient automation of business processes, also simplifying complex flows effortlessly. It also provides great control and visibility. also flexible modeling, effective team collaboration and communication, data security and privacy, integration with other tools, time and resource savings and scalability.
Cons
The tools effectiveness depends on internet connectivity and familiarizing oneself with its features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paula
Computer Software, 500+ employees
Less than a year
Mar 01, 2024
Process optimization to generate more business
Process optimization to generate more business
Pros
It is very much fast, simple and easy to manage.
Cons
I believe the platform could be more user friendly and easier to understand.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Evelyn
Telecommunications, 11-50 employees
Less than a year
Mar 01, 2024
A highly professional work system
A highly professional work system
Pros
If you invest your time to understand its capabilities and have clients of various sizes, you will soon find it priceless. It is particularly useful for departmental collaborations and focused processes.
Cons
The interface would benefit from being more intuitive. The visual aspect feels outdated. It is a good product but it doesn't immediately win over my employees. The team should release more templates and provide assistance in teaching clients how to design processes. I don't want to be the one constantly teaching my employees how to do it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emiliano
Law Practice, 1-10 employees
More than a year
Jun 01, 2023
Implementation in Quito in the COvis
Implementation in Quito in the COvis
Pros
It allows Quick and hassle free implementation. We had to set up a critical process within a given 2 day deadline.
Cons
It is an excellent tool, and it's proudly developed in Latin America. It is one of the best.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Henry
Public Safety, 1-10 employees
More than a year
Mar 03, 2023
Easy to use and implement
Easy to use and implement
Pros
It is user friendly which allows the creation of electronic forms, process flows and seamless integration with both built in and external sources.
Cons
There is no integration with a content repository.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
Jan 06, 2023
Super intuitive
Super intuitive
Pros
The software is Very user friendly and everyone has adapted to it quite nicely
Cons
Overall it is a detailed and satisfactory tool.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
lorraine
Marketing and Advertising, 1-10 employees
Less than a year
Dec 05, 2022
Simple and effective, excellent support team.
Simple and effective, excellent support team.
Pros
It is remarkably easy to learn and empowers us to automate multiple tasks within our company. The support team is exceptional providing quick and efficient assistance during the process implementation.
Cons
I would like it more if it had Single Sign-On (SSO) with Office 365. but currently it lacks that feature.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paula
Program Development, 1-10 employees
Less than a year
Dec 04, 2022
Powerful and easy to use tool
Powerful and easy to use tool
Pros
The software's ease of use and setup make launching effortless. It also provides flexibility for modifying processes supporting iterative improvements.
Cons
I haven't encountered any specific features or issues with the software.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Pablo
Information Technology and Services, 500+ employees
Less than a year
Dec 01, 2022
Flokzu Review
Flokzu Review
Pros
It is easy to use and compatible with other messaging and management applications.
Cons
The user interface could be improved but if look otherwise it perfectly meets my needs.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
Oct 08, 2022
Flokzu no code low cost.
Flokzu no code low cost.
Pros
The best thing is that Even individuals without IT knowledge can set up and automate business processes with ease. It is user friendly, allowing administrator users to customize visualization, reports and processes within the tool. Access control is also provided.
Cons
So far I am happy with the software and if I have any questions or need improvements, the entire Flokzu team is supportive and always ready to assist.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jhordan
Computer Software, 500+ employees
Sep 27, 2022
Flokzu an efficient software with correctable details without major importance
Flokzu an efficient software with correctable details without major importance
Pros
Flokzu is an quite valuable and user friendly software. Its interface is welcoming to all users, enabling the creation of process flows with automated notifications, emails and initiations, among other features. This significantly enhances process efficiency, providing traceability and support. Integrating existing processes into Flokzu is relatively straightforward, mostly depending on the process's complexity.
Cons
I have encountered a frequent issue where the session expires in the non Sandbox window, without saving changes while performing Sandbox tests with an additional Flokzu window open. It is a good practice to save multiple times to avoid this problem. Additionally, you can copy and paste fields and parts of the flow and there's an API available for PowerBI integration.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
6
Anonymous
Not Specified, 51-100 employees
Less than 6 months
Sep 25, 2022
Improvement in Graphic Design processes
Improvement in Graphic Design processes
Pros
The software has allowed our Design department to improve the flow of orders and deliveries, identifying bottlenecks among participants and refining individual tasks. Additionally it has enhanced deliveries for other departments within the company.
Cons
Over the course of almost a year of usage, we have worked with the Flokzu support team to address minor errors specific to our operations. So currently we have no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cecilia
Graphic Design, 1-10 employees
Less than a year
Sep 23, 2022
Simple and Useful
Simple and Useful
Pros
It is very much easy to implement and use.
Cons
I believe it could benefit from additional integrations that facilitate completing flows.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria Berrino
Program Development, 11-50 employees
Less than a year
Sep 21, 2022
The tool everyone needs
The tool everyone needs
Pros
Implementing this software is hassle free and it's affordable for those of us without programming knowledge. Being able to create my own flows without relying on the IT team is a key advantage for the company as it allows them to focus on other improvements. Moreover we save operational time both internally and with external suppliers.
Cons
Up to this point, I haven't found anything I liked less. The tool has perfectly adapted to our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Florence Daniela
Professional Training & Coaching, 51-100 employees
Less than 6 months
Sep 21, 2022
Very good
Very good
Pros
I like the ease of use, the intuitive interface and its overall effectiveness.
Cons
It would be beneficial to incorporate additional concepts like CSS and provide better implementation options with HTML. Furthermore improving the personal graphical interface for each process would be advantageous.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos
Telecommunications, 101-500 employees
Less than 6 months
Sep 19, 2022
Excellent Workflows and BPMN tool
Excellent Workflows and BPMN tool
Pros
It is an agile management tool that enables the delivery of a minimum viable product quickly and incorporates additional functionalities. also as the project scales it ensures complete customer satisfaction.
Cons
There is a need to incorporate a greater range of statistical features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anabel
Information Services, 11-50 employees
More than a year
Sep 18, 2022
Product Support
Product Support
Pros
Excellent product support and assistance.
Cons
The software offers flexibility and market expertise.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Luis
Architecture & Planning, 500+ employees
Less than 6 months
Sep 17, 2022
Easy use for creation, adaptation, stabilization and improvement of processes
Easy use for creation, adaptation, stabilization and improvement of processes
Pros
Creating forms and workflows is a hassle free with simple process. Integrating with other services is quick and seamless which requires minimal additional information.
Cons
Occasionally when configuring a process within Flokzu I get logged out of the platform. I understand that sessions are closed after a period of inactivity but it often happens when I am in the middle of configuring processes, causing me to lose all progress and start over.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oscar
E-Learning, 500+ employees
Less than a year
Sep 16, 2022
Functional Automation
Functional Automation
Pros
The tool is highly functional and interactive, equipped with key options commonly used in top tier software today.
Cons
A forum with scripts and more effective real time support would be helpful. There are some minor issues in the Sandbox but overall, I am highly satisfied and would totally recommend it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Moses
Information Technology and Services, 51-100 employees
Less than a year
Sep 15, 2022
Very easy-to-use process automation platform
Very easy-to-use process automation platform
Pros
I quickly understand everything about the tool and its metrics and reporting functionality are excellent.
Cons
Configuring a task within the workflow was not as easy or intuitive as the other functionalities and actions offered on the platform.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Giacomo
Information Technology and Services, 101-500 employees
Less than a year
Sep 15, 2022
Excellent software!
Excellent software!
Pros
It is an intuitive software that is easy to use.
Cons
Till this date I haven't encountered any problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonathan
Information Technology and Services, 500+ employees
Less than 6 months
Sep 14, 2022
Review based on a testing period
Review based on a testing period
Pros
It offers so much agility in creating simple processes.
Cons
It would be beneficial to integrate different forms into a process.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Julius Caesar
Computer Software, 500+ employees
Less than 6 months
Sep 13, 2022
Good platform but with areas of opportunity
Good platform but with areas of opportunity
Pros
It is highly intuitive and user friendly, providing real time progress monitoring and user friendly reporting.
Cons
The software only measures SLA (Service Level Agreement) without segmenting the time into categories. Such as waiting time, execution time, reprocessing time, etc. It solely focuses on time measurements but doesn't provide information on whether a ticket has been reprocessed. Typically it is rejected and closed, requiring the creation of a new ticket, resulting in the loss of continuity and the need to start over.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Ren�
Banking, 101-500 employees
More than a year
Sep 13, 2022
Flokzu is a very practical, simple and economical solution for process automation (BMP)
Flokzu is a very practical, simple and economical solution for process automation (BMP)
Pros
One of the highlights is how easily external users can be included in the interactive assigned tasks as they can review and execute them directly from their email.
Cons
So far I haven't come across any aspects of the software that I don�t like
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mauricio
Information Technology and Services, 500+ employees
Less than 6 months
Sep 11, 2022
My Steps in Flokzu
My Steps in Flokzu
Pros
Thanks to Softbotic I have the opportunity to use this software for process management. I find it to be a good software and it is not overly complex to use. It is accessible and user friendly.
Cons
In my opinion there have been some difficulties when uploading CSV files to the databases but they were eventually resolved. However, the function of cloning processes is greatly lacking when it comes to usability.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
Sep 09, 2022
Tool for business process automation
Tool for business process automation
Pros
Flokzu is an aligned tool with BPM (business process management). Process automation is an ideal practice for software adoption and Flokzu combines agility, ease of use and a powerful flow manager.
Cons
It would be valuable to have a document repository where the files managed within the tool can be stored.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christian Henry
Information Technology and Services, 101-500 employees
Less than 6 months
Sep 02, 2022
Operations Coordinator Opinion
Operations Coordinator Opinion
Pros
Flokzu significantly aids organization and enhances visibility into created flows standardizing processes effectively.
Cons
There are a few elements on the forms of each instance that aren't currently customizable. It would be beneficial to implement conditions on the flow based on table values. However I anticipate continuous improvements from the team.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Ramiro
Insurance, 1-10 employees
More than a year
Sep 01, 2022
Flokzu
Flokzu
Pros
The applications ease of use and its well designed interface is commendable.
Cons
Some processes related to customer management are missing.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Marlon Andres
Information Technology and Services, 101-500 employees
Sep 01, 2022
Flokzu Opinion
Flokzu Opinion
Pros
The modeling process is simple and quite intuitive. Although there are some limitations but I believe they can be overcome by finding alternative ways to model the process.
Cons
There are limitations such as the inability to extract data from tables, attach files to tables or perform functions directly from a table item. Additionally the option to respond by email has been added. However it doesn't work in practice and there is no way to reply directly from the email or include attachments.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Natalie
Real Estate, 51-100 employees
Less than 6 months
Jul 02, 2022
A great software to business process modeling
A great software to business process modeling
Pros
It strictly adheres to BPMN standards allowing inclusion of external users and JS customization in process definition.
Cons
I haven't discovered anything that I dislike about it. Perhaps the JS programming board could be enhanced.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
N/A, 1-10 employees
Less than 6 months
Jul 01, 2022
Flokzu was the answer to my prayers!
Flokzu was the answer to my prayers!
Pros
I had been searching for software with these features for our processes for months and almost failed to find one thta fit so well at such a low price. With the entry Flokzu Our production processes for educational materials are now well organized and we have greatly optimized our time. The customer service is exceptional and provides assistance with everything. It is the best I have encountered!
Cons
While the software is quite intuitive for end users (which is crucial), creating processes can be a bit more complex. The naming conventions used in the backup are unfamiliar to me. But let me tell this too that the help blog provides clear guidance and the support team assists with everything. One feature that is currently lacking but would be helpful is the ability to revert a process back to a previous step for corrections or additions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fatima
E-Learning, 11-50 employees
Less than 6 months
Jul 01, 2022
Easy to use
Easy to use
Pros
What impressed me the most is how easily and quickly processes can be digitized using Flokzu.
Cons
I haven't found the possibility for external users to check the status of the instance they opened.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Pablo
Legal Services, 500+ employees
Jul 01, 2022
Excellent BPMN Software!
Excellent BPMN Software!
Pros
I appreciate how the software simplifies login implementation without code handling exceptions seamlessly with well-planned and coded processes.
Cons
I genuinely feel that Flokzu lacks a coherent flow.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Saad
Computer Software, 500+ employees
Less than 6 months
May 01, 2022
Best process management tool
Best process management tool
Pros
It adheres to BPM methodology providing valuable drawing capabilities and seamless integration with various tools.
Cons
There is room for improvement in dealing with guest users and managing tasks that await input from external individuals.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
N/A, 1-10 employees
Less than 6 months
Apr 01, 2022
A process tool beyond process theory.
A process tool beyond process theory.
Pros
When searching for process management tools, we often find that we can design and analyze the process but real time measurement is missing. However Flokzu brings innovation to the market of process design tools by allowing us to see what is happening with processes in real time. We can even measure execution times and implement corrective measures for greater efficiency.
Cons
I have not found any cons yet. All the use cases presented to me have been exemplified and I have seen demonstrations of the softwares capabilities. Still I believe additional functionalities could be added such as generating client documents for use in process audits.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Carlos
Telecommunications, 1-10 employees
Less than 6 months
Mar 27, 2022
Excellent Product and Service
Excellent Product and Service
Pros
It makes my work and the organizations work quite efficient.
Cons
I don't have any issues at the moment. Overall any problems I have faced have been resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Majid
Investment Management, 11-50 employees
More than a year
Mar 16, 2022
Our experience to facilitate business processes of our company
Our experience to facilitate business processes of our company
Pros
The products ease and intuitiveness in generating complex processes are impressive. It can effortlessly interact with other platforms through tools like Zapier (we use it with JIRA, Monday, Google Sheets, etc.). It also has its own user friendly database.
Cons
It would be beneficial if batch processes could be based on database values from our own database. We needed to trigger a task in Flokzu based on a batch process determined by table values in the database, but unfortunately it is not possible directly. We have to come up with a complex solution using Monday.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Marcelo
Computer Software, 51-100 employees
Less than a year
Mar 15, 2022
Process Excellence
Process Excellence
Pros
I really like the ease of visually describing the flow and the ability to consider all alternative processes or work paths. There is ample space to neatly draw the process.
Cons
As per my suggestion the forms could be improved. And better connectivity with other forms software is needed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claudio
Information Technology and Services, 1-10 employees
More than a year
Mar 13, 2022
FLOKZU Review - AGUADAPARK
FLOKZU Review - AGUADAPARK
Pros
It is easy to use and there is an immediate response to any issues raised. I must say that the software is very much practical.
Cons
The software does not respect filters when entering and exiting an order.
Ease of use
10
Value for money
10
Customer Support
6
Functionality
8
Daiana
Commercial Real Estate, 11-50 employees
More than a year
Mar 08, 2022
Excellent product!
Excellent product!
Pros
The product features are excellent and it is easy to use.
Cons
There is nothing I didn't like about the product. I enjoyed everything related to it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matias
Financial Services, 11-50 employees
Less than a year
Mar 06, 2022
Usage comments.
Usage comments.
Pros
The attention to detail and the intuitive nature of the tool both are outstanding.
Cons
So far I haven't had any bad experiences using the software.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Maximilian
Human Resources, 101-500 employees
More than a year
Mar 05, 2022
Very practical
Very practical
Pros
The super benefit is that It greatly simplifies processes that would otherwise have to be done manually.
Cons
Minimal training is required but once completed (and it's very accessible), the software is highly useful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Belen
Performing Arts, 11-50 employees
Mar 04, 2022
Hello
Hello
Pros
It is very user friendly and fast. I love that
Cons
I don't have anything bad to say about the software. The product is good.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Paula
Architecture & Planning, 1-10 employees
Mar 03, 2022
Complete workflow tool
Complete workflow tool
Pros
Direct and efficient development with low code complemented by fast and helpful support.
Cons
The user experience is straightforward and it functions as a database without support for attachments.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Marcelo
Telecommunications, 51-100 employees
Less than 6 months
Mar 01, 2022
Great tool : easy to use helpful help center and easy to customize
Great tool : easy to use helpful help center and easy to customize
Pros
Flokzu is highly user-friendly allowing extensive customization in processes and forms. The Zapier connection and responsive help center are valuable.
Cons
Our primary use of Flokzu is for the Purchase Order approval process. While effective we wish to connect it to our accounting system for calculating provisions which is currently not possible. Desired functionalities include providing more data for administrators customizable email invitations with attached documents and the ability to duplicate an instance.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Marine
Electrical/Electronic Manufacturing, 101-500 employees
More than a year
Mar 01, 2022