Overall Rating

4.2

50 Reviews

Rating Distribution

5

star

(17)

4

star

(27)

3

star

(4)

2

star

(2)

1

star

(0)

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

filter

Filters

Fluxx Review
Pros

Fluxx facilitates the transition from traditional paper-based systems to online platforms, enabling organizations to expand their reach and consolidate grant-making information in one accessible location.

Cons

Communication between the sales and implementation teams needs improvement to manage customer expectations effectively, particularly regarding the system's capabilities and customization for complex needs.

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

Michelle

Non-Profit Organization Management, 1-10 employees

Less than 6 months

Feb 01, 2024

Fluxx
Pros

The implementation lead at Fluxx demonstrates exceptional responsiveness and understanding of unique organizational needs, ensuring a smooth onboarding process. Both grantees and internal staff find the system user-friendly, facilitating quick adaptation to their roles.

Cons

Training videos are lengthy and not very helpful for addressing specific questions or scenarios. More ongoing check-ins and support are desired, as transitioning from implementation to independent use can be overwhelming.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Matt

Civic & Social Organization, 11-50 employees

Less than a year

Nov 01, 2023

Excellent Choice!
Pros

Fluxx's user interface stands out for its ease of use, customization options, and extensive features. The platform's flexibility allows for seamless integration with existing workflows and offers numerous configurable elements.

Cons

The ad-hoc report feature is cumbersome to use, requiring excessive time and effort to identify and add fields, with occasional disruptions due to product update releases.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Marilyn

Philanthropy, 11-50 employees

More than a year

Nov 01, 2023

A customized grantmaking system that fits your need
Pros

Helpful customer support and tailored consulting services contribute to building customized solutions that meet organizational needs.

Cons

Users without previous experience may find it challenging to familiarize themselves with Fluxx's dashboard and cards, suggesting the need for customized user guides.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

Sophie

International Trade and Development, 101-500 employees

Less than a year

Oct 01, 2023

Excellent Grants Management System
Pros

Fluxx's user-friendly interface, customization options, and cloud-based accessibility facilitate efficient workflow management. The platform's support for various grant types and its transition to paperless processes underscore its effectiveness.

Cons

While customization in the admin panel may require programming knowledge, resources such as training and discussion posts aid in navigating the learning curve.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Ann

Philanthropy, 1-10 employees

More than a year

Aug 01, 2023

Renewed - Appreciation
Pros

Continuous improvement and evolution, alongside comprehensive training programs and enhanced tools like Grantelligence, contribute to enhanced grant management efficiency.

Cons

Initial site performance issues and compliance warnings during upgrades required attention but ultimately led to significant improvements and customization.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Patricia

Non-Profit Organization Management, 101-500 employees

More than a year

Aug 01, 2023

Amazing product led by amazing people
Pros

Fluxx offers an excellent user experience characterized by workflow-oriented design and extensive capabilities.

Cons

The extensive capabilities of Fluxx can make it challenging to determine the best functions to release to stakeholders.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Lily

Philanthropy, 51-100 employees

More than a year

Aug 01, 2023

Great product with many functional features
Pros

The platform's ease of use and customization options have positively impacted business operations over its 12-year usage period.

Cons

Integration with Sage Intacct has been challenging initially but is expected to improve over time.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Susan

Philanthropy, 11-50 employees

More than a year

Jun 01, 2023

The best GMS on the market
Pros

Fluxx's scalability, simplicity, and comprehensive feature set make it an ideal choice for organizations of any size.

Cons

Despite some limitations, Fluxx is praised for its ease of implementation, functionality, and cost-effectiveness compared to other systems.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

N/A, 51-100 employees

More than a year

Jun 01, 2023

The Lenfest Institute for Journalism
Pros

Fluxx Grantmaker offers a comprehensive platform for grant-making organizations, featuring robust data storage, organization, and retrieval capabilities.

Cons

The abundance of features in Fluxx poses challenges, requiring organizations to assign or develop in-house experts to manage the system effectively.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

Charles

Newspapers, 11-50 employees

Less than 6 months

Mar 01, 2023

High praise for Fluxx
Pros

The extensive customization options in Fluxx enable organizations to tailor features and functionality to their unique needs effectively.

Cons

Limited training opportunities and high costs for additional seats hinder user education and customization.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Amy

Hospital & Health Care, 11-50 employees

More than a year

Feb 01, 2023

Using Fluxx helped us manage 3x the amount of grant applications we had previously manages
Pros

Customizable automated alerts and comprehensive application and payment tracking functionalities enhance user experience and streamline grant management processes.

Cons

There are limitations in aesthetic design for landing pages in Fluxx, limiting branding customization options.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Tiffany

Non-Profit Organization Management, 1-10 employees

More than a year

Jan 01, 2023

Reviewing my Fluxx
Pros

Fluxx stands out for its design, online access, easy configuration, user-friendliness, integration capabilities, and email alerts.

Cons

Keeping up with the numerous new features in Fluxx can sometimes be challenging due to their frequency and usefulness.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Facoumba

Philanthropy, 11-50 employees

More than a year

May 01, 2022

We made the right choice
Pros

Users find Fluxx easy to navigate and quick to learn, benefiting from its accessibility and minimal downtime. The system's support community offers valuable troubleshooting resources.

Cons

Certain non-configurable fields and forms in Fluxx are not intuitive for users, such as the login screen layout and data export format, which can make reporting and impact measurement cumbersome.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Nita

Philanthropy, 11-50 employees

More than a year

May 01, 2022

Great for customization
Pros

Fluxx's customization features empower admin users to tailor grant applications and reports according to their organization's needs, reducing reliance on technical support. The system's flexibility streamlines application intake processes and enhances overall efficiency.

Cons

Reporting features in Fluxx, including measuring impact data, could be stronger, with a desire for better reporting tools and improved user-friendliness, especially for less tech-savvy users.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

Faye

Hospital & Health Care, 51-100 employees

More than a year

May 01, 2022

All-in-one grantmaking solution
Pros

Fluxx's ability to consolidate various program applications into a single platform has significantly improved workflow efficiency and application management.

Cons

The registration process in Fluxx could be improved to streamline organization matching and reduce manual processing time.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

Anonymous

N/A, 51-100 employees

More than a year

May 01, 2022

Grants Manager Review
Pros

While Fluxx serves its intended purpose well, some users may have mixed feelings about its overall experience.

Cons

Fluxx lacks robust search options and intuitive features for new users, which can make navigation difficult and automation limited.

Ease of use

7

Value for money

6

Customer Support

5

Functionality

7

Silvana

Non-Profit Organization Management, 11-50 employees

More than a year

May 01, 2022

Fluxx grantmaker
Pros

The card system and grant visibility features enhance transparency and streamline grant management processes.

Cons

Some users find Fluxx non-intuitive, struggle with making changes, and experience delays in system support.

Ease of use

7

Value for money

7

Customer Support

5

Functionality

8

Mat

Philanthropy, 1-10 employees

More than a year

May 01, 2022

Super Flexible Grantmaking System
Pros

The positive experience with Fluxx begins with its comprehensive onboarding process, which involves customizing the system to align with organizational workflows and data structures. The platform's continual customization and support from the Fluxx community further enhance its effectiveness.

Cons

Fluxx lacks comprehensive documentation and consistent support, with better assistance often found within the global community. Changes in programming flexibility and support issues pose challenges, although certification courses offer valuable knowledge.

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

Stephen

Philanthropy, 1-10 employees

More than a year

May 01, 2022

Good product, but beware the runaround
Pros

Fluxx simplifies the grant application process for applicants, grantees, and internal staff, with efficient allocation letter creation and robust filtering and searching capabilities.

Cons

Customer service and support issues persist, with slow response times, language barriers, and unmet expectations for feature timelines, despite being one of the larger clients.

Ease of use

7

Value for money

2

Customer Support

7

Functionality

7

Kelilah

Philanthropy, 51-100 employees

More than a year

May 01, 2022

Review of Fluxx
Pros

Highly customizable and integrable, Fluxx supports the grant-making process from application to decision-making, ensuring timely support for nonprofits.

Cons

Reporting complexity and slow customer service responses are notable drawbacks.

Ease of use

7

Value for money

7

Customer Support

5

Functionality

8

Jonathan

Philanthropy, 11-50 employees

More than a year

May 01, 2022

Good grnt management tool but steep learning curve
Pros

Fluxx's flexibility allows for extensive customization, providing opportunities for organizations with the necessary skills and resources to tailor the platform to their needs.

Cons

Fluxx's steep learning curve and occasional post-update setting adjustments frustrate users.

Ease of use

7

Value for money

7

Customer Support

5

Functionality

8

Maheva

Renewables & Environment, 11-50 employees

Less than a year

May 01, 2022

Versatile but complex software
Pros

Fluxx offers a wide range of functionalities, meeting diverse organizational requirements and enhancing operational efficiency.

Cons

The complexity and lack of intuitiveness in Fluxx limit its effective use, requiring extensive training and technical knowledge, with slow help desk responses adding to user frustration.

Ease of use

2

Value for money

5

Customer Support

5

Functionality

7

Veronique

Health Wellness and Fitness, 1-10 employees

Less than a year

May 01, 2022

It's great but...
Pros

Fluxx's high level of customization and user-friendly interface make it a preferred choice for organizations seeking intuitive grant management solutions.

Cons

Sluggishness and slow loading speed are significant issues affecting user experience.

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

Lynn

Philanthropy, 1-10 employees

More than a year

May 01, 2022

Complete
Pros

Fluxx offers a complete software solution with customizable features, meeting diverse organizational needs effectively.

Cons

Issues with the email feature, lack of documentation, and inadequate information in the admin panel hinder system administration and user management.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

Silvia

Non-Profit Organization Management, 11-50 employees

More than a year

May 01, 2022

Fluxx works
Pros

The platform offers consistent performance, good uptime, and simple data visualization and organization.

Cons

Overall, there are not many other issues with the software, and the transition to Fluxx has been satisfying.

Ease of use

7

Value for money

5

Customer Support

5

Functionality

8

Adam

Philanthropy, 1-10 employees

More than a year

Apr 01, 2022

Fluxx Grantmaker for Non-Profit Grantmaking
Pros

Strong customer service and support, coupled with extensive customization options, are notable features of Fluxx.

Cons

Customizing features in the admin panel of Fluxx requires adequate training, but the platform offers various options for user training and consultation.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

Kathleen

Non-Profit Organization Management, 51-100 employees

More than a year

Apr 01, 2022

Fluxx Review
Pros

The platform's flexibility across various functionalities makes it an appealing choice for organizations seeking tailored solutions.

Cons

Creating and pulling ad-hoc reports in Fluxx can be time-consuming and may require testing to ensure accurate outcomes.

Ease of use

7

Value for money

5

Customer Support

5

Functionality

7

Patrick

Philanthropy, 1-10 employees

More than a year

Apr 01, 2022

What's the best experience I have in using Fluxx?
Pros

The platform's grants management capabilities centralize requests, awards, payments, and reports, offering convenience and efficiency for both grantees and administrators.

Cons

Incompatibility issues with Microsoft add-ins may pose challenges for some users.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

Lodilyn

Non-Profit Organization Management, 11-50 employees

More than a year

Apr 01, 2022

Flexible Grants Management
Pros

The ability to make real-time changes to processes and forms distinguishes Fluxx, making it ideal for organizations iterating on grant-making cycles. The platform's responsiveness to user feedback ensures continuous improvement and alignment with user needs.

Cons

Fluxx's depth of capability is underutilized due to limited awareness of available features during implementation and inadequate resources for learning liquid code.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

Marci

Non-Profit Organization Management, 11-50 employees

More than a year

Apr 01, 2022

Incredible tools and functionality, lots of set up!
Pros

Fluxx's high level of customization empowers organizations to design grant processes that reflect their values and foster meaningful relationships with grantees. The platform's connected data structure facilitates efficient navigation and complex reporting.

Cons

Transitioning to Fluxx requires significant setup, maintenance, and staffing, with complex backend tools and heavy reliance on community support rather than internal consultation.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

Kimberleigh

Philanthropy, 1-10 employees

More than a year

Apr 01, 2022

CFSEM Fluxx Review
Pros

The cloud-based nature of Fluxx modernizes organizations and enhances accessibility, enabling streamlined operations and improved efficiency.

Cons

Poor service responsiveness, delayed ticket resolutions, and reliance on engineering for solutions hinder system usability and administration.

Ease of use

5

Value for money

3

Customer Support

4

Functionality

2

Ryan

Non-Profit Organization Management, 51-100 employees

More than a year

Apr 01, 2022

Works but definitely areas for improvement
Pros

As an end user, navigating Fluxx is straightforward, enabling users to fulfill their tasks efficiently.

Cons

Reporting in Fluxx is challenging, requiring technical knowledge and complex data manipulation, hindering user autonomy and administrative maintenance.

Ease of use

7

Value for money

7

Customer Support

5

Functionality

8

Cynthia

Philanthropy, 11-50 employees

Less than a year

Apr 01, 2022

Review
Pros

Fluxx's impactful features include ad hoc reporting, centralized award and grant management, and ongoing platform development to meet evolving organizational needs.

Cons

Additional costs for features, lack of translation options, and limited accessibility for non-English speakers are concerns for international organizations.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Jordon

Government Administration, 500+ employees

More than a year

Apr 01, 2022

Fluxx for private foundation, $35M annual grantmaking
Pros

The ease of use and logical organization of information make Fluxx a trusted platform for applicants, grant partners, and internal users. Administrators appreciate its simplicity in maintenance and customization.

Cons

A comprehensive admin manual or guide would enhance user support beyond community resources and training materials.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Sharon

Health Wellness and Fitness, 11-50 employees

More than a year

Apr 01, 2022

Very customizable product
Pros

Fluxx's customization capabilities and user-friendly design cater to both technical and non-technical staff, facilitating efficient workflows and stakeholder engagement.

Cons

Fluxx requires knowledgeable staff for effective utilization, with customization potential posing risks if changes are not carefully managed.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Patrick

Non-Profit Organization Management, 1-10 employees

More than a year

Apr 01, 2022

Fluxx was not intuitive
Pros

Fluxx's features like saving work progress and easy attachment storage enhance user convenience, although complex grant requirements may pose challenges.

Cons

Limitations in formatting options for written grants within Fluxx can be frustrating, as it may impact the presentation to funders.

Ease of use

5

Value for money

7

Customer Support

7

Functionality

5

Amy

Non-Profit Organization Management, 1-10 employees

More than a year

Aug 01, 2019

You'll never want to use another grants management system after using Fluxx!
Pros

Fluxx offers a cloud-based system with a user-friendly mobile app, intuitive forms and workflows, and extensive customization options. The platform's connected information structure and streamlined grant processes enhance organizational efficiency.

Cons

Lack of bulk data import capability is a limitation for users.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Danielle

Philanthropy, 11-50 employees

More than a year

Jun 01, 2019

Advanced Platform for Managing Grants
Pros

Once set up, Fluxx offers easy information retrieval and tracking functionalities, contributing to efficient grant management.

Cons

Setting up different features for each 'card' in Fluxx can be difficult and may require significant effort.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Anonymous

N/A, 51-100 employees

Less than a year

Dec 01, 2018

Allows us to be responsive to both our grantees and staff and provide best possible experience.
Pros

Fluxx's flexibility, responsive support, and community-driven knowledge sharing contribute to its effectiveness and user satisfaction.

Cons

Customer support for design issues may have poor turnaround time due to Fluxx's growth, prompting some organizations to develop their solutions.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Deb

Banking, 11-50 employees

More than a year

Dec 01, 2017

Good, serves most of our needs. Thought of well within the organisaiton
Pros

Fluxx effectively handles essential tasks and offers customizable dashboards, ensuring information accessibility and organization.

Cons

Certain aspects of Fluxx may feel rigid, requiring adjustments to fit various foundation structures, and visualizations may need further development.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

Bruce

Used daily for less than 12 months, 1-10 employees

Less than a year

Dec 01, 2017

Great software to manage grants
Pros

The platform's ease of use, minimal training requirements, and similarity to familiar online shopping interfaces ensure accessibility and user-friendliness.

Cons

Some data in Fluxx may not be linked, requiring competent administrators to leverage its full functionality.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Lisa

Civic & Social Organization, 1-10 employees

More than a year

Dec 01, 2017

Easy to use, supports grants administration and workflow process. Overall a great product.
Pros

Supportive workflow features, report generation capabilities, and budget tracking functionalities enhance user experience and productivity.

Cons

While Fluxx offers many capabilities, it also has numerous bugs that require workarounds, suggesting a need for bug fixes alongside feature additions.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

Kelly

Non-Profit Organization Management, 11-50 employees

More than a year

Aug 01, 2016

Fluxx Review by New Grant Making Organization
Pros

Fluxx's support team demonstrates responsiveness, facilitating easy changes to forms, workflows, and landing pages. The platform's adaptability and data conversion capabilities, coupled with its comprehensive warning system and pre-production site, contribute to a smooth user experience.

Cons

Card reload times are occasionally slow, but the site remains stable without crashing issues.

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

Grants

Non-Profit Organization Management, 51-100 employees

Less than a year

Aug 01, 2016

Streamlines Operations and Supports Bigger-Picture Organizational Goals
Pros

Accessible from anywhere with real-time updates, Fluxx offers a robust grantee portal and customizable workflows. Integration with third-party platforms further extends its functionality.

Cons

Transactional elements in Fluxx are less intuitive, necessitating extensive training and reliance on community resources for support.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Adriana

Non-Profit Organization Management, 11-50 employees

More than a year

Aug 01, 2016

Fluxx for Medium-Sized Foundations is a No Brainer Decision
Pros

The Fluxx community is highly supportive, making it one of the best platforms in terms of user engagement and assistance. Accessible from any device, the platform provides regular updates and upgrades included in monthly fees, enhancing its features based on user needs and requests. Additionally, the leadership's understanding of sector-specific needs ensures tailored solutions and effective customer support. Learning opportunities provided by the vendor further enhance user experience, making it easy for both grantees and staff to utilize. While the admin panel offers depth and complexity, training enables users to leverage its power effectively.

Cons

A suggestion for Fluxx development includes integrating with a board book platform, which would be groundbreaking in the industry.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Mark

Non-Profit Organization Management, 11-50 employees

Less than a year

Jul 01, 2016

Grant Management System Review
Pros

The organization's capacity and customization features contribute to Fluxx's appeal and effectiveness.

Cons

Fluxx's glossary of terms for filtering is extensive, but customizable options tailored to specific organizations' needs would be beneficial.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Roland

Non-Profit Organization Management, 11-50 employees

Less than a year

Jul 01, 2016

A Grants Management System for Learning Organizations
Pros

Fluxx collaborates closely with organizations to build customized grants management systems that align with their cultures and requirements. The platform's fast, reliable architecture and comprehensive training support organizational transformation and grant-making effectiveness.

Cons

Fluxx's rapid growth outpaces support and documentation updates, necessitating reliance on community resources and quick training webinars.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

Suki

Non-Profit Organization Management, 1-10 employees

Less than a year

Jul 01, 2016

Moving from a database to an automated workflow data management system
Pros

Fluxx provides remote access, centralized information management, automated workflows, real-time updates, and budget planning capabilities, contributing to efficient grant management.

Cons

Reporting challenges and a tech support model reliant on client troubleshooting hinder system usability.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10

Nicole

Non-Profit Organization Management, 51-100 employees

More than a year

Jul 01, 2016

From CyberGrants to Fluxx
Pros

Fluxx's reliability and user-friendly interface contribute to its positive reception among employees, facilitating project management responsibilities.

Cons

Migrating to Fluxx from previous systems was challenging, requiring significant data cleanup and document organization.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Karen

Non-Profit Organization Management, 11-50 employees

More than a year

Jul 01, 2016