Overall Rating
4.6
68 Reviews
Rating Distribution
5
(50)
4
(14)
3
(2)
2
(0)
1
(2)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
68 Reviews
Rating Distribution
5
(50)
4
(14)
3
(2)
2
(0)
1
(2)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
PayClock is a lifesaver.
PayClock is a lifesaver.
Pros
I absolutely love how PayClock allows us to consolidate all punch ins and outs in a single location, while also providing the ability to document absences. Generating reports is a breeze, and it's incredibly convenient to print weekly timesheets for employee approval.
Cons
The system can be very unpredictable. If we forget to close a prior pay period, it doesn't accurately display the latest punch times. It does resolve itself after fixing the mistake but it feels like an unnecessary feature for our usage of PayClock Online.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Alexis
Utilities, 51-100 employees
More than a year
Sep 04, 2023
Former Payclock User
Former Payclock User
Pros
The ease of use is remarkable. It covers all aspects of timekeeping and I also like the feature that allows to generate detailed reports for various time tracking purposes. I particularly liked its distinction between regular and overtime hours.
Cons
We opted for facial recognition for time tracking. However we started experiencing issues where the time clock would go blank and fail to read. The customer support was incredibly helpful and made multiple attempts to troubleshoot the problem. We even switched out several time clocks but we couldn't pinpoint the exact cause. It could potentially be related to the power in our building but we couldn't be certain.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jan
Food Production, 11-50 employees
Less than a year
Aug 05, 2023
Very efficient and accurate time tracker platform!
Very efficient and accurate time tracker platform!
Pros
We were in dire need of an efficient solution to track employee hours and attendance and PayClock proved to be the perfect match. Its cloud-based system allows easy access from anywhere, eliminating the need for manual timesheets. The customer service team was exceptional, promptly addressing all our inquiries and ensuring a quick setup. We're incredibly satisfied with PayClock Online!
Cons
At the moment I have no complaints. It works perfectly fine for me!
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lorain
Information Technology and Services, 11-50 employees
Less than 6 months
May 08, 2023
Easy to use!
Easy to use!
Pros
The process to set up a software is very simple, just a matter of a few clicks and you are good to go.
Cons
It would be nice to have more features. Sometimes it times out.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dylan
Law Practice, 51-100 employees
Less than a year
Apr 13, 2023
PayClock Saves Time
PayClock Saves Time
Pros
Employees are well aware of their responsibility to clock in/out using the online application. If they fail to do so, they promptly notify me, ensuring accurate compensation hours. The system conveniently highlights individuals who haven't completed their time cards, saving time by eliminating the need to review punch cards. Additionally, it facilitates PTO tracking and provides a notation feature for documenting its usage. The system securely stores all data for future reference, if needed.
Cons
If you are not familiar with the program or struggle to use it, the customer service representatives are fantastic. They guide you through the program step by step so you can effectively utilize it for your business.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Phyllis
Medical Practice, 11-50 employees
More than a year
Aug 15, 2022
Nice Training Tool
Nice Training Tool
Pros
The available training options make this software an excellent tool. It allows users to design training sessions that best suit their company's needs. We've utilized videos as well as questionnaires.
Cons
As a trainer I would prefer a way to conduct live videos with questions for the employees to answer.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Daisy
Medical Practice, 51-100 employees
More than a year
Jan 16, 2022
Pay clock
Pay clock
Pros
I love that it has nearly everything I require in one centralized platform.
Cons
I enjoyed all the features and how easily accessible it is.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
NICHOLETTE
Retail, 1-10 employees
Jul 27, 2021
Great Program!
Great Program!
Pros
This software is very user-friendly. It operates swiftly and the staff is very helpful, understanding and patient when resolving any issues whenever I encountered any. I am very happy with my decision to choose this program.
Cons
So far I like everything about this program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Magaret
Hospital & Health Care, 11-50 employees
Less than a year
Jan 02, 2021
Awesome Customer Service
Awesome Customer Service
Pros
It is easy to use and the customer service is outstanding.
Cons
I probably haven't discovered all the amazing features it offers yet.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Jamie
Education Management, 1-10 employees
More than a year
Dec 23, 2020
Great Product with Great Tech Support
Great Product with Great Tech Support
Pros
The ease of use is impressive. We implemented it over two years ago and the installation was simple. Users had little difficulty adjusting to it.
Cons
We use the online version and honestly, I struggle to think of anything negative about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mike
Construction, 51-100 employees
More than a year
Dec 21, 2020
INTERESTING
INTERESTING
Pros
I like everything about it especially how it allows easy updates to the hours.
Cons
I've been trying to update the accumulated vacation and sick leave, but I can't find the way to do it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
EDGARDO
Mental Health Care, 1-10 employees
More than a year
Dec 18, 2020
Would Purchase Again
Would Purchase Again
Pros
You don�t face any trouble to access the timeclock from anywhere to quickly check or correct punches. The tech support is helpful as well.
Cons
It would be helpful to have an option to view the entire pay period for an employee. I don't need it all the time but it would be convenient for a quick review.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
angela
Health, Wellness and Fitness, 11-50 employees
More than a year
Dec 17, 2020
User Friendly
User Friendly
Pros
The setup and usage was something that happened with an ease. The reports it generates are highly useful.
Cons
After it times out you have to log in again. It would be great if it could stay open.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Linda
Construction, 11-50 employees
More than a year
Dec 14, 2020
Payclock Review
Payclock Review
Pros
The software is user friendly and provides all the necessary information for processing payroll.
Cons
Since we don't utilize the software to its full functionality, so I haven�t encountered problem so far. In short I have everything I need.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Beth
Consumer Goods, 11-50 employees
Less than 6 months
Dec 13, 2020
PayClock
PayClock
Pros
It effortlessly takes care of all our time clock requirements especially since we recently upgraded to the cloud.
Cons
I haven't encountered any aspects of this software that I don�t like. So, No cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joey
Retail, 11-50 employees
More than a year
Dec 01, 2020
Payclock Online
Payclock Online
Pros
The product is quite simple to use, no complexity at all. Also has a slightly different feel from the desktop version but it is still familiar. I particularly enjoy using the app version on my phone.
Cons
The free hardware we received, the FR650 is not working well. and our employees struggle to sign in or out using facial recognition. I don't think the machine is as intelligent as it should be.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Monica
Retail, 1-10 employees
Less than 6 months
Nov 27, 2020
Great customer service
Great customer service
Pros
The customer service for this product is exceptional. Whenever I call, they are always eager to assist either by guiding me through the fix or remotely logging in to resolve the issue. Plus the wait times are very little.
Cons
The clock sometimes takes a while to display the action that occurred (e.g., John Smith checked in) causing employees to be unsure if it worked and swipe their cards multiple times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan
Hospitality, 11-50 employees
More than a year
Nov 25, 2020
Payclock Review in Medical Practice
Payclock Review in Medical Practice
Pros
PayClock is very much accurate, easy to use and I can work from anywhere. Even when I am home I am able retrieve the necessary numbers required without a problem
Cons
If an employee forgets to check-in in the morning but later checks out for lunch, checks back in for the afternoon, and clocks out at the end of the day, you have to reenter ALL the data in order to go back and enter when they initially arrived. Which makes is less user friendly as the entire process takes a lot of time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mel
Hospital & Health Care, 11-50 employees
More than a year
Nov 25, 2020
Violet Smith
Violet Smith
Pros
The software is incredibly helpful for keeping track of hours worked. It has saved me countless hours of guesswork and trying to remember which days employees worked and how long their lunch breaks were.
Cons
We have received several complaints from employees who are unable to clock in.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
violet
Accounting, 1-10 employees
Less than a year
Nov 23, 2020
Customer support
Customer support
Pros
This app allows everyone at our three stores to clock in remotely.
Cons
I haven't been able to receive a call back from support. The support we receive plays a key role in the products effectiveness. but unfortunately, we haven't had that experience so far. Two support calls were left unanswered.
Ease of use
10
Value for money
5
Customer Support
10
Functionality
10
Teena
Retail, 11-50 employees
Less than a year
Nov 21, 2020
My Review
My Review
Pros
As per my experience I can say that the software is quite simple and easy to use. Also it simplifies day to day functions.
Cons
Generating reports can be a bit complex and the reports themselves look quite substandard.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jake
Oil & Energy, 51-100 employees
Less than a year
Nov 21, 2020
Using PayClock
Using PayClock
Pros
The setup and usage of PayClock have been very easy from the day one. Which was quite surprising for me. And if I ever need assistance, the tech support is always friendly and provides immediate answers.
Cons
I genuinely cannot think of anything I like the least about PayClock.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
james
Transportation/Trucking/Railroad, 51-100 employees
More than a year
Nov 21, 2020
New User
New User
Pros
I love the softwares simplicity and the excellent reporting capabilities.
Cons
I found it inconvenient that the "set up" appointment didn't cover parameters such as PTO accruals, report pulling and general instructions. It would have been most beneficial to learn not only how to set up a few test employees but also how to efficiently use the software for all the necessary capabilities without having to contact customer support again.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Blair
Machinery, 51-100 employees
Less than 6 months
Nov 19, 2020
Effective Time Clock System
Effective Time Clock System
Pros
This software is user friendly and has much more functionality than we using for now. However I amm confident that the additional features will be there to assist us when we need them.
Cons
At times I have to search for the functions that I rarely use. I think Having a search function or a user guide would be beneficial in addition to the available training videos.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Paula
Individual & Family Services, 11-50 employees
Less than a year
Nov 19, 2020
Good product
Good product
Pros
I like the self correcting feature when employees accidentally have an extra punch in or out. I can delete the incorrect punch with an easy and one more thing is that it automatically adjusts the time.
Cons
The fingerprint scanner is very difficult for some employees to use. I wish there were more options in the phone app.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Hill
Building Materials, 1-10 employees
Less than 6 months
Nov 18, 2020
software is good
software is good
Pros
This product is very much user friendly. We able shift from our previous software to this one with an ease and smoothly
Cons
I don't have any complaints. This is a good product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sheri
Chemicals, 51-100 employees
Less than 6 months
Nov 17, 2020
PAYCLOCK FOR STAFF
PAYCLOCK FOR STAFF
Pros
I really love its user friendliness nature. Also I like the way it accurately presents customizable reports for payroll processing and work hour tracking.
Cons
There are many available functions that we don't use. I would like the PTO to be automatically calculated once we enter the accrual rates, which should be added at the end of each pay period.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MARION
Non-Profit Organization Management, 1-10 employees
More than a year
Nov 16, 2020
Great Service
Great Service
Pros
The customer service is consistently available, courteous and extremely helpful with my requests and needs. It is great to have a help line based in the USA.
Cons
I absolutely love everything about this version of the software.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jim
Apparel & Fashion, 11-50 employees
Less than a year
Nov 15, 2020
Satisfactory
Satisfactory
Pros
The software makes it simple and easy for employee time tracking and easy to manage. I highly recommend this software.
Cons
So far, no problems. And also Hoping to avoid any issues in the future
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Omayda
Medical Devices, 11-50 employees
More than a year
Nov 15, 2020
PayClock Review
PayClock Review
Pros
It is easy to use, dependable and the customer service is good.
Cons
There isn't anything about this software that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lorna
Non-Profit Organization Management, 11-50 employees
More than a year
Nov 15, 2020
Easy to Use
Easy to Use
Pros
It is a great relief to navigate, manage, and troubleshoot with the help of this software
Cons
It was a bit hard to figure out how to poll the time clock after a power outage but it's not a significant issue to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Public Relations and Communications, 11-50 employees
More than a year
Nov 14, 2020
Easy to use
Easy to use
Pros
The report feature is easy to use and correcting punches is quick. The setup schedule is very good, although the only issue is the lack of space to write SSN and employee exemptions.
Cons
There is no space to write the Social Security Number or employees exemptions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Hospitality, 11-50 employees
Less than a year
Nov 13, 2020
PAYCLOCK
PAYCLOCK
Pros
I really like the one ability specifically that it allows to track data and employees.
Cons
The software is NOT intuitive. I am very disappointed in that. We also need to call in approximately every three months to get everything reset. We experience cloud issues with this system. It even displays the message on the time clock itself.
Ease of use
5
Value for money
6
Customer Support
10
Functionality
6
Stan
Supermarkets, 11-50 employees
More than a year
Nov 13, 2020
from Administrative Point of View
from Administrative Point of View
Pros
The reporting and exporting features, as well as the ease of editing hours are notable.
Cons
The fingerprint feature is not consistent. So we ended up using badges instead. It would be great if I could click and drag times to different spots. For instance, if someone thought they clocked in but it either failed to register or they forgot altogether, the clock-out time appears in the "clock in" spot. Instead of retyping it I would like the ability to click and drag it to the clock-out spot.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patricia
Hospitality, 11-50 employees
Less than a year
Nov 11, 2020
PayClock makes my job easy!
PayClock makes my job easy!
Pros
PayClock is highly reliable and offers excellent customer service when needed. It is effortless to convert reports to PDF for printing and saving on the PC.
Cons
It is not possible to remove employees from the list if they leave the company. You can deactivate them but not delete them. Additionally you can only input four punches in any given day.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Retail, 11-50 employees
More than a year
Nov 11, 2020
Overall Great Product
Overall Great Product
Pros
As an administrator, I like how easy it is to navigate and make any necessary adjustments.
Cons
Time to time my employees complain about the app not working. Usually they need to delete and reinstall the app, which resolves the problem. Even though the issue is minor but not convenient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Construction, 11-50 employees
Less than a year
Nov 09, 2020
The best softwave and very user friendly
The best softwave and very user friendly
Pros
The feature that standout to me is the touchless feature. It is fantastic
Cons
The only thing I wish I could do is upload the information directly to my payroll company.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
linda
Automotive, 51-100 employees
Less than a year
Nov 09, 2020
My experience with Latham
My experience with Latham
Pros
The reports are highly functional and the ability to select date ranges is something I like the most. Also changing departments on the fly is much more convenient compared to other software I have used.
Cons
The only drawback or the issue that I might be the only facing is that it takes a while to locate all the function buttons.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Kent
Farming, 1-10 employees
More than a year
Nov 08, 2020
Very Useful
Very Useful
Pros
The platform is very versatile. Whether you are using a desktop version or the mobile app, you will not face any sort of trouble. Also It is unproblematic to install, maintain and use.
Cons
The QuickBooks integration can be a bit challenging. Especially if you have multiple QuickBooks companies.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
Nov 06, 2020
Time Clock
Time Clock
Pros
The software is intuitive and easy to set up. Adding and terminating staff is equally simple and the help center will guide you through the process if needed. Mainly if you have low turnover.
Cons
The initial software bugs seem to have disappeared. I can't say anything negative. The engineers have listened to our feedback and made it very intuitive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Hospital & Health Care, 11-50 employees
More than a year
Nov 05, 2020
Most effective, efficient timekeeping system on the market
Most effective, efficient timekeeping system on the market
Pros
This was the first and only program I found that could accommodate multiple departments with different payroll rules. such as part time, full-time, PRN, shift differentials, salaried versus non-salaried etc all departments reports are easily managed now, all credit goes to the PayClock.
Cons
The only downside I have noticed so far is that each pay period needs to be closed out by each department individually, rather than being able to close out the entire pay period at once. It would be helpful to have an option to close it out all at once without going through so many steps.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janet
Hospital & Health Care, 11-50 employees
Less than a year
Nov 04, 2020
Excellent Product
Excellent Product
Pros
The software enables easy navigation through various options and fields, making it easy to understand.
Cons
I have no complaints what so ever. It suits my purposes very well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Noah
Hospitality, 11-50 employees
Less than 6 months
Nov 03, 2020
Payclock Review
Payclock Review
Pros
We seamlessly transitioned our in house wall clock to the cloud.
Cons
It would be great if it could integrate with my existing QuickBooks payroll account. Nevertheless it is still very simple to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Connie
Medical Practice, 11-50 employees
Less than a year
Nov 02, 2020
very good service
very good service
Pros
It offers better control over time cards and navigating the software is very easy.
Cons
We haven�t encountered any drawback yet. So If ever something comes up will inform you surely.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Neelam
Hospitality, 1-10 employees
Less than a year
Nov 02, 2020
Easy Transition
Easy Transition
Pros
PayClock Online easy to use and I no longer have to worry about having an actual time clock.
Cons
It would be great if I could add vacation or personal time from the admin phone app.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
James
Plastics, 51-100 employees
Less than 6 months
Nov 02, 2020
easy to use timeclock
easy to use timeclock
Pros
ParClock is an efficient software and It is very rare that I encounter any issues. Even if I do, the tech team promptly resolves them, making bookkeeping and payroll a hassle free task.
Cons
Whenever I have changes in employees, I have to contact the tech department to update and synchronize QuickBooks and PayClock. This is something that takes time!
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Loene
Business Supplies and Equipment, 1-10 employees
More than a year
Nov 01, 2020
payclock online
payclock online
Pros
It's easily accessible from anywhere, user-friendly and cloud-based.
Cons
When I initially started using PayClock Online, there were a few instances when it was unavailable due to some Microsoft issues. This occurred a couple of years ago and hasn't happened since. The only complaint I have now is that it can be slow at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Recreational Facilities and Services, 51-100 employees
More than a year
Nov 01, 2020
My Experience
My Experience
Pros
The option for badge sign in was a positive change.
Cons
The inability to merge with my payroll system, QuickBooks is something I didn�t like
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Janice
Individual & Family Services, 1-10 employees
Less than a year
Nov 01, 2020
Very Helpful
Very Helpful
Pros
The product works wonderfully for us specifically. My employees can easily clock in using a card when they are at the office and when they are not around they can also use the app and stay stress free.
Cons
The software functions as expected. I really don't have any complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chad
Internet, 1-10 employees
More than a year
Nov 01, 2020
PayClock
PayClock
Pros
I love the fact that it is how easy it is to track employees time and the mobile PayClock is a valuable tool.
Cons
Occasionally, it experiences glitches and fails to accurately record times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
April
Consumer Services, 11-50 employees
More than a year
Nov 01, 2020
Filters
PayClock is a lifesaver.
PayClock is a lifesaver.
Pros
I absolutely love how PayClock allows us to consolidate all punch ins and outs in a single location, while also providing the ability to document absences. Generating reports is a breeze, and it's incredibly convenient to print weekly timesheets for employee approval.
Cons
The system can be very unpredictable. If we forget to close a prior pay period, it doesn't accurately display the latest punch times. It does resolve itself after fixing the mistake but it feels like an unnecessary feature for our usage of PayClock Online.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Alexis
Utilities, 51-100 employees
More than a year
Sep 04, 2023
Former Payclock User
Former Payclock User
Pros
The ease of use is remarkable. It covers all aspects of timekeeping and I also like the feature that allows to generate detailed reports for various time tracking purposes. I particularly liked its distinction between regular and overtime hours.
Cons
We opted for facial recognition for time tracking. However we started experiencing issues where the time clock would go blank and fail to read. The customer support was incredibly helpful and made multiple attempts to troubleshoot the problem. We even switched out several time clocks but we couldn't pinpoint the exact cause. It could potentially be related to the power in our building but we couldn't be certain.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jan
Food Production, 11-50 employees
Less than a year
Aug 05, 2023
Very efficient and accurate time tracker platform!
Very efficient and accurate time tracker platform!
Pros
We were in dire need of an efficient solution to track employee hours and attendance and PayClock proved to be the perfect match. Its cloud-based system allows easy access from anywhere, eliminating the need for manual timesheets. The customer service team was exceptional, promptly addressing all our inquiries and ensuring a quick setup. We're incredibly satisfied with PayClock Online!
Cons
At the moment I have no complaints. It works perfectly fine for me!
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lorain
Information Technology and Services, 11-50 employees
Less than 6 months
May 08, 2023
Easy to use!
Easy to use!
Pros
The process to set up a software is very simple, just a matter of a few clicks and you are good to go.
Cons
It would be nice to have more features. Sometimes it times out.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dylan
Law Practice, 51-100 employees
Less than a year
Apr 13, 2023
PayClock Saves Time
PayClock Saves Time
Pros
Employees are well aware of their responsibility to clock in/out using the online application. If they fail to do so, they promptly notify me, ensuring accurate compensation hours. The system conveniently highlights individuals who haven't completed their time cards, saving time by eliminating the need to review punch cards. Additionally, it facilitates PTO tracking and provides a notation feature for documenting its usage. The system securely stores all data for future reference, if needed.
Cons
If you are not familiar with the program or struggle to use it, the customer service representatives are fantastic. They guide you through the program step by step so you can effectively utilize it for your business.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Phyllis
Medical Practice, 11-50 employees
More than a year
Aug 15, 2022
Nice Training Tool
Nice Training Tool
Pros
The available training options make this software an excellent tool. It allows users to design training sessions that best suit their company's needs. We've utilized videos as well as questionnaires.
Cons
As a trainer I would prefer a way to conduct live videos with questions for the employees to answer.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Daisy
Medical Practice, 51-100 employees
More than a year
Jan 16, 2022
Pay clock
Pay clock
Pros
I love that it has nearly everything I require in one centralized platform.
Cons
I enjoyed all the features and how easily accessible it is.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
NICHOLETTE
Retail, 1-10 employees
Jul 27, 2021
Great Program!
Great Program!
Pros
This software is very user-friendly. It operates swiftly and the staff is very helpful, understanding and patient when resolving any issues whenever I encountered any. I am very happy with my decision to choose this program.
Cons
So far I like everything about this program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Magaret
Hospital & Health Care, 11-50 employees
Less than a year
Jan 02, 2021
Awesome Customer Service
Awesome Customer Service
Pros
It is easy to use and the customer service is outstanding.
Cons
I probably haven't discovered all the amazing features it offers yet.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Jamie
Education Management, 1-10 employees
More than a year
Dec 23, 2020
Great Product with Great Tech Support
Great Product with Great Tech Support
Pros
The ease of use is impressive. We implemented it over two years ago and the installation was simple. Users had little difficulty adjusting to it.
Cons
We use the online version and honestly, I struggle to think of anything negative about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mike
Construction, 51-100 employees
More than a year
Dec 21, 2020
INTERESTING
INTERESTING
Pros
I like everything about it especially how it allows easy updates to the hours.
Cons
I've been trying to update the accumulated vacation and sick leave, but I can't find the way to do it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
EDGARDO
Mental Health Care, 1-10 employees
More than a year
Dec 18, 2020
Would Purchase Again
Would Purchase Again
Pros
You don�t face any trouble to access the timeclock from anywhere to quickly check or correct punches. The tech support is helpful as well.
Cons
It would be helpful to have an option to view the entire pay period for an employee. I don't need it all the time but it would be convenient for a quick review.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
angela
Health, Wellness and Fitness, 11-50 employees
More than a year
Dec 17, 2020
User Friendly
User Friendly
Pros
The setup and usage was something that happened with an ease. The reports it generates are highly useful.
Cons
After it times out you have to log in again. It would be great if it could stay open.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Linda
Construction, 11-50 employees
More than a year
Dec 14, 2020
Payclock Review
Payclock Review
Pros
The software is user friendly and provides all the necessary information for processing payroll.
Cons
Since we don't utilize the software to its full functionality, so I haven�t encountered problem so far. In short I have everything I need.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Beth
Consumer Goods, 11-50 employees
Less than 6 months
Dec 13, 2020
PayClock
PayClock
Pros
It effortlessly takes care of all our time clock requirements especially since we recently upgraded to the cloud.
Cons
I haven't encountered any aspects of this software that I don�t like. So, No cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joey
Retail, 11-50 employees
More than a year
Dec 01, 2020
Payclock Online
Payclock Online
Pros
The product is quite simple to use, no complexity at all. Also has a slightly different feel from the desktop version but it is still familiar. I particularly enjoy using the app version on my phone.
Cons
The free hardware we received, the FR650 is not working well. and our employees struggle to sign in or out using facial recognition. I don't think the machine is as intelligent as it should be.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Monica
Retail, 1-10 employees
Less than 6 months
Nov 27, 2020
Great customer service
Great customer service
Pros
The customer service for this product is exceptional. Whenever I call, they are always eager to assist either by guiding me through the fix or remotely logging in to resolve the issue. Plus the wait times are very little.
Cons
The clock sometimes takes a while to display the action that occurred (e.g., John Smith checked in) causing employees to be unsure if it worked and swipe their cards multiple times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan
Hospitality, 11-50 employees
More than a year
Nov 25, 2020
Payclock Review in Medical Practice
Payclock Review in Medical Practice
Pros
PayClock is very much accurate, easy to use and I can work from anywhere. Even when I am home I am able retrieve the necessary numbers required without a problem
Cons
If an employee forgets to check-in in the morning but later checks out for lunch, checks back in for the afternoon, and clocks out at the end of the day, you have to reenter ALL the data in order to go back and enter when they initially arrived. Which makes is less user friendly as the entire process takes a lot of time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mel
Hospital & Health Care, 11-50 employees
More than a year
Nov 25, 2020
Violet Smith
Violet Smith
Pros
The software is incredibly helpful for keeping track of hours worked. It has saved me countless hours of guesswork and trying to remember which days employees worked and how long their lunch breaks were.
Cons
We have received several complaints from employees who are unable to clock in.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
violet
Accounting, 1-10 employees
Less than a year
Nov 23, 2020
Customer support
Customer support
Pros
This app allows everyone at our three stores to clock in remotely.
Cons
I haven't been able to receive a call back from support. The support we receive plays a key role in the products effectiveness. but unfortunately, we haven't had that experience so far. Two support calls were left unanswered.
Ease of use
10
Value for money
5
Customer Support
10
Functionality
10
Teena
Retail, 11-50 employees
Less than a year
Nov 21, 2020
My Review
My Review
Pros
As per my experience I can say that the software is quite simple and easy to use. Also it simplifies day to day functions.
Cons
Generating reports can be a bit complex and the reports themselves look quite substandard.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jake
Oil & Energy, 51-100 employees
Less than a year
Nov 21, 2020
Using PayClock
Using PayClock
Pros
The setup and usage of PayClock have been very easy from the day one. Which was quite surprising for me. And if I ever need assistance, the tech support is always friendly and provides immediate answers.
Cons
I genuinely cannot think of anything I like the least about PayClock.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
james
Transportation/Trucking/Railroad, 51-100 employees
More than a year
Nov 21, 2020
New User
New User
Pros
I love the softwares simplicity and the excellent reporting capabilities.
Cons
I found it inconvenient that the "set up" appointment didn't cover parameters such as PTO accruals, report pulling and general instructions. It would have been most beneficial to learn not only how to set up a few test employees but also how to efficiently use the software for all the necessary capabilities without having to contact customer support again.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Blair
Machinery, 51-100 employees
Less than 6 months
Nov 19, 2020
Effective Time Clock System
Effective Time Clock System
Pros
This software is user friendly and has much more functionality than we using for now. However I amm confident that the additional features will be there to assist us when we need them.
Cons
At times I have to search for the functions that I rarely use. I think Having a search function or a user guide would be beneficial in addition to the available training videos.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Paula
Individual & Family Services, 11-50 employees
Less than a year
Nov 19, 2020
Good product
Good product
Pros
I like the self correcting feature when employees accidentally have an extra punch in or out. I can delete the incorrect punch with an easy and one more thing is that it automatically adjusts the time.
Cons
The fingerprint scanner is very difficult for some employees to use. I wish there were more options in the phone app.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Hill
Building Materials, 1-10 employees
Less than 6 months
Nov 18, 2020
software is good
software is good
Pros
This product is very much user friendly. We able shift from our previous software to this one with an ease and smoothly
Cons
I don't have any complaints. This is a good product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sheri
Chemicals, 51-100 employees
Less than 6 months
Nov 17, 2020
PAYCLOCK FOR STAFF
PAYCLOCK FOR STAFF
Pros
I really love its user friendliness nature. Also I like the way it accurately presents customizable reports for payroll processing and work hour tracking.
Cons
There are many available functions that we don't use. I would like the PTO to be automatically calculated once we enter the accrual rates, which should be added at the end of each pay period.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MARION
Non-Profit Organization Management, 1-10 employees
More than a year
Nov 16, 2020
Great Service
Great Service
Pros
The customer service is consistently available, courteous and extremely helpful with my requests and needs. It is great to have a help line based in the USA.
Cons
I absolutely love everything about this version of the software.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jim
Apparel & Fashion, 11-50 employees
Less than a year
Nov 15, 2020
Satisfactory
Satisfactory
Pros
The software makes it simple and easy for employee time tracking and easy to manage. I highly recommend this software.
Cons
So far, no problems. And also Hoping to avoid any issues in the future
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Omayda
Medical Devices, 11-50 employees
More than a year
Nov 15, 2020
PayClock Review
PayClock Review
Pros
It is easy to use, dependable and the customer service is good.
Cons
There isn't anything about this software that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lorna
Non-Profit Organization Management, 11-50 employees
More than a year
Nov 15, 2020
Easy to Use
Easy to Use
Pros
It is a great relief to navigate, manage, and troubleshoot with the help of this software
Cons
It was a bit hard to figure out how to poll the time clock after a power outage but it's not a significant issue to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Public Relations and Communications, 11-50 employees
More than a year
Nov 14, 2020
Easy to use
Easy to use
Pros
The report feature is easy to use and correcting punches is quick. The setup schedule is very good, although the only issue is the lack of space to write SSN and employee exemptions.
Cons
There is no space to write the Social Security Number or employees exemptions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Hospitality, 11-50 employees
Less than a year
Nov 13, 2020
PAYCLOCK
PAYCLOCK
Pros
I really like the one ability specifically that it allows to track data and employees.
Cons
The software is NOT intuitive. I am very disappointed in that. We also need to call in approximately every three months to get everything reset. We experience cloud issues with this system. It even displays the message on the time clock itself.
Ease of use
5
Value for money
6
Customer Support
10
Functionality
6
Stan
Supermarkets, 11-50 employees
More than a year
Nov 13, 2020
from Administrative Point of View
from Administrative Point of View
Pros
The reporting and exporting features, as well as the ease of editing hours are notable.
Cons
The fingerprint feature is not consistent. So we ended up using badges instead. It would be great if I could click and drag times to different spots. For instance, if someone thought they clocked in but it either failed to register or they forgot altogether, the clock-out time appears in the "clock in" spot. Instead of retyping it I would like the ability to click and drag it to the clock-out spot.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patricia
Hospitality, 11-50 employees
Less than a year
Nov 11, 2020
PayClock makes my job easy!
PayClock makes my job easy!
Pros
PayClock is highly reliable and offers excellent customer service when needed. It is effortless to convert reports to PDF for printing and saving on the PC.
Cons
It is not possible to remove employees from the list if they leave the company. You can deactivate them but not delete them. Additionally you can only input four punches in any given day.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Retail, 11-50 employees
More than a year
Nov 11, 2020
Overall Great Product
Overall Great Product
Pros
As an administrator, I like how easy it is to navigate and make any necessary adjustments.
Cons
Time to time my employees complain about the app not working. Usually they need to delete and reinstall the app, which resolves the problem. Even though the issue is minor but not convenient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Construction, 11-50 employees
Less than a year
Nov 09, 2020
The best softwave and very user friendly
The best softwave and very user friendly
Pros
The feature that standout to me is the touchless feature. It is fantastic
Cons
The only thing I wish I could do is upload the information directly to my payroll company.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
linda
Automotive, 51-100 employees
Less than a year
Nov 09, 2020
My experience with Latham
My experience with Latham
Pros
The reports are highly functional and the ability to select date ranges is something I like the most. Also changing departments on the fly is much more convenient compared to other software I have used.
Cons
The only drawback or the issue that I might be the only facing is that it takes a while to locate all the function buttons.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
10
Kent
Farming, 1-10 employees
More than a year
Nov 08, 2020
Very Useful
Very Useful
Pros
The platform is very versatile. Whether you are using a desktop version or the mobile app, you will not face any sort of trouble. Also It is unproblematic to install, maintain and use.
Cons
The QuickBooks integration can be a bit challenging. Especially if you have multiple QuickBooks companies.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
Nov 06, 2020
Time Clock
Time Clock
Pros
The software is intuitive and easy to set up. Adding and terminating staff is equally simple and the help center will guide you through the process if needed. Mainly if you have low turnover.
Cons
The initial software bugs seem to have disappeared. I can't say anything negative. The engineers have listened to our feedback and made it very intuitive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Hospital & Health Care, 11-50 employees
More than a year
Nov 05, 2020
Most effective, efficient timekeeping system on the market
Most effective, efficient timekeeping system on the market
Pros
This was the first and only program I found that could accommodate multiple departments with different payroll rules. such as part time, full-time, PRN, shift differentials, salaried versus non-salaried etc all departments reports are easily managed now, all credit goes to the PayClock.
Cons
The only downside I have noticed so far is that each pay period needs to be closed out by each department individually, rather than being able to close out the entire pay period at once. It would be helpful to have an option to close it out all at once without going through so many steps.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janet
Hospital & Health Care, 11-50 employees
Less than a year
Nov 04, 2020
Excellent Product
Excellent Product
Pros
The software enables easy navigation through various options and fields, making it easy to understand.
Cons
I have no complaints what so ever. It suits my purposes very well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Noah
Hospitality, 11-50 employees
Less than 6 months
Nov 03, 2020
Payclock Review
Payclock Review
Pros
We seamlessly transitioned our in house wall clock to the cloud.
Cons
It would be great if it could integrate with my existing QuickBooks payroll account. Nevertheless it is still very simple to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Connie
Medical Practice, 11-50 employees
Less than a year
Nov 02, 2020
very good service
very good service
Pros
It offers better control over time cards and navigating the software is very easy.
Cons
We haven�t encountered any drawback yet. So If ever something comes up will inform you surely.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Neelam
Hospitality, 1-10 employees
Less than a year
Nov 02, 2020
Easy Transition
Easy Transition
Pros
PayClock Online easy to use and I no longer have to worry about having an actual time clock.
Cons
It would be great if I could add vacation or personal time from the admin phone app.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
James
Plastics, 51-100 employees
Less than 6 months
Nov 02, 2020
easy to use timeclock
easy to use timeclock
Pros
ParClock is an efficient software and It is very rare that I encounter any issues. Even if I do, the tech team promptly resolves them, making bookkeeping and payroll a hassle free task.
Cons
Whenever I have changes in employees, I have to contact the tech department to update and synchronize QuickBooks and PayClock. This is something that takes time!
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Loene
Business Supplies and Equipment, 1-10 employees
More than a year
Nov 01, 2020
payclock online
payclock online
Pros
It's easily accessible from anywhere, user-friendly and cloud-based.
Cons
When I initially started using PayClock Online, there were a few instances when it was unavailable due to some Microsoft issues. This occurred a couple of years ago and hasn't happened since. The only complaint I have now is that it can be slow at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Recreational Facilities and Services, 51-100 employees
More than a year
Nov 01, 2020
My Experience
My Experience
Pros
The option for badge sign in was a positive change.
Cons
The inability to merge with my payroll system, QuickBooks is something I didn�t like
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Janice
Individual & Family Services, 1-10 employees
Less than a year
Nov 01, 2020
Very Helpful
Very Helpful
Pros
The product works wonderfully for us specifically. My employees can easily clock in using a card when they are at the office and when they are not around they can also use the app and stay stress free.
Cons
The software functions as expected. I really don't have any complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chad
Internet, 1-10 employees
More than a year
Nov 01, 2020
PayClock
PayClock
Pros
I love the fact that it is how easy it is to track employees time and the mobile PayClock is a valuable tool.
Cons
Occasionally, it experiences glitches and fails to accurately record times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
April
Consumer Services, 11-50 employees
More than a year
Nov 01, 2020