Overall Rating

4.5

8 Reviews

Rating Distribution

5

star

(4)

4

star

(4)

3

star

(0)

2

star

(0)

1

star

(0)

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

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Filters

An all-in-one solution for us.
Pros

This software really has it all for us. It is a project management software that is an effective solution for our requirement management. It includes a plethora of native add-ons, such as the ability to design custom requirements hierarchies using folders and parent-child structures. Furthermore, it offers complete traceability, requirements change management and change effect analysis.

Cons

With all the features that it offers, it has not had the smoothest interface. The software offers to extend and collapse hierarchical structures in order to see our product requirements in document format but it lags a lot. Managing and visualizing requirement links could also be upgraded. Dependencies must be individually identified, assessed, and managed and it would have been really nice if this was a bit automated.

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

Dave W.

Real Estate, 50-100 Employees employees

Mar 14, 2023

A decent software indeed.
Pros

Maintains traceability between client requirements, test cases, test runs, and documentation. It is simple to keep everyone involved in requirement management. Makes traceability easy to grasp for everyone. The issue tree view makes it simple to organize and gain an overview. It facilitates all work in JIRA. Export templates for Word and Excel are simple to develop. When you look at all these pros in the end this is all you need to know software is good enough. It covers the basic needs of any company just like it covers ours.

Cons

This is one of those software that really cover their areas well enough to not leave much room for issues. So it is difficult for me to find a drawback. However, the export template error messages could be improved.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Henrik G.

Automotive, 51-200 Employees employees

Feb 20, 2023

Great features, good customer support.
Pros

There isnt a lot of software on the market that makes us feel as secure and looked after as RJ4 has been able to do. Their customer support always has our back whenever we feel the need to make some inquiry. The best thing is how their team talks like they really care and help us out in any given situation. Also, the UI makes managing and tracking requirements within JIRA a breeze. Most software projects use JIRA to track requirements, but struggle with maintaining and organizing them; R4J excels in this area very easily.

Cons

There really is not a lot to complain about the software but every good thing needs tinkering and some suggestions nonetheless. So we do have some recommendations. The ability to declare different versions of requirements could be a useful value addition. As of now, if the requirement changes, we must update the single requirement.

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

Rahul P.

Industrial Automation, 201-500 Employees employees

Feb 07, 2023

Great customization capability.
Pros

I really like the customizable export options to Word documents, which include an extensible configuration language and Word templates. Their customer support has been amazing for us so far, whenever we need something they are always willing to help us out and it makes us feel secure about our decision to pick them.

Cons

There are a couple of things that need to have some upgrading done to them. Over the time that we have been using the software, R4Js improvements over the basic JIRA server do not appear to be significant, yet they are unquestionably the most important part of it.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Petra M.

Medical Devices, 11-50 Employees employees

Jan 19, 2023

Using R4J for Jira Requirements Management
Pros

We've successfully built a comprehensive Application Lifecycle Management tool within Jira using R4J. It offers features like requirement reuse, baselines, and complete traceability. Furthermore, the tool is backed by exceptional customer support.

Cons

It would be beneficial to have more granular permissions in the folder view.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Joyce

Government Administration, 101-500 employees

Aug 01, 2022

R4J for medical devices
Pros

I appreciate the user-friendly interface and R4J's ability to manage various levels of parent-child hierarchies for requirement tracing. The inclusion of T4J extends this capability to verification specifications and reports. Additionally, the flexible export options to Word documents with customizable configurations and templates are a plus.

Cons

One drawback is that R4J and T4J areNot currently available as cloud products.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Petra

Medical Devices, 11-50 employees

Nov 02, 2021

Now we have our Jira data structured!
Pros

Our search for a tool to organize customer requirements and development tasks with structured hierarchy led us to R4J, providing an easy and cost-efficient solution. It facilitates revision history and baselining for tracking change history. The multi-level coverage offers a comprehensive view of all dependent elements and allows for quick sharing with the project team.

Cons

While minor small features are missing, they doNot significantly impact the overall experience.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Thomas

Information Technology and Services, 1-10 employees

Oct 17, 2021

This is what I've been looking for!
Pros

Our company was in search of a solution to handle complex projects, especially their hardware, software, and system requirements. R4J integrated seamlessly with JIRA server and had a quick learning curve.

Cons

While R4J improves upon the basic JIRA server, the additional features may seem limited, but they are undoubtedly essential. We hope to see ongoing improvements from R4J.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Luca

Industrial Automation, 500+ employees

Oct 14, 2020