Overall Rating
4.4
21 Reviews
Rating Distribution
5
(11)
4
(8)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.4
21 Reviews
Rating Distribution
5
(11)
4
(8)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Timepot Software Review
Timepot Software Review
Pros
As a user, I find it effortless to tailor the program to our requirements, and our staff finds it equally simple to navigate.
Cons
I am a big fan! Since I started using the software in 2018, I have not encountered any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cindy
Insurance, 11-50 employees
More than a year
Apr 05, 2024
Timepot is the Perfect Tool for Our Needs
Timepot is the Perfect Tool for Our Needs
Pros
My experience revolves around using this tool for PTO/Vacation tracking. It is user-friendly, offering clear summaries of each person's usage and easy setup for company holidays.
Cons
Occasionally, there might be a glitch with exemptions or carry-over amounts, but the TimeOut team promptly addresses any questions I have. Usually, it turns out to be a user error.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brenda
Marketing and Advertising, 11-50 employees
More than a year
Oct 08, 2023
Great for users, not great for data collection
Great for users, not great for data collection
Pros
I appreciate this app's simplicity for basic tasks; it efficiently fulfills its purpose.
Cons
I wish there was an administrative feature to filter and organize time out for each employee according to my needs. When I retrieve information, I have to reorganize it by copying and pasting into Excel, then applying filters.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Akita
Public Relations and Communications, 11-50 employees
More than a year
Aug 27, 2023
CWS Review
CWS Review
Pros
The updated calendar efficiently displays all our employees' TimeOuts.
Cons
I appreciate the ability to make changes to entries after submission.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Kim
Wholesale, 11-50 employees
More than a year
Aug 16, 2023
Good Product
Good Product
Pros
This application is remarkably easy to navigate, making management tasks a breeze.
Cons
I do not find any feature of this application that I would not like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Andy
Government Administration, 11-50 employees
More than a year
Aug 15, 2023
CWS Timepot
CWS Timepot
Pros
I find it incredibly user-friendly and straightforward to use.
Cons
One thing I dislike is the accrual process where the system accrues first and then deducts vacation taken. For instance, if an employee maxes out on their PTO and wants to use it on the last day of the month, the system won't accrue additional PTO because it deducts vacation taken first, halting accrual for the month.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristy
Information Technology and Services, 51-100 employees
More than a year
Aug 13, 2023
Simple and straightforward PTO tracking.
Simple and straightforward PTO tracking.
Pros
What I love about this tool is its singular focus on one task, PTO management. This streamlined approach ensures a comprehensive consideration of all aspects, resulting in excellent user experience.
Cons
The product's appearance could be updated, but that is purely cosmetic. I prioritize accuracy, speed, and functionality over aesthetics.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Public Relations and Communications, 11-50 employees
More than a year
Aug 02, 2023
CWS system tracks our time away
CWS system tracks our time away
Pros
The system's simplicity makes processing days away from the office effortless.
Cons
We lack a direct way to export data into our main system.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
gordon
Government Administration, 101-500 employees
More than a year
Aug 01, 2023
Timepot Vacation and PTO tracking
Timepot Vacation and PTO tracking
Pros
TimeOut is equally user-friendly for both administrators and end-users.
Cons
Nothing. TimeOut serves its purpose perfectly for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve
Religious Institutions, 11-50 employees
More than a year
Jul 18, 2023
Great low cost option to track PTO
Great low cost option to track PTO
Pros
Its affordability and user-friendliness for both staff and admins are noteworthy.
Cons
It is sensitive to date ranges. If I enter an end date of 7/21, it glitches and does not allow staff to choose 7/20.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Maura
Marketing and Advertising, 11-50 employees
More than a year
Jul 17, 2023
review
review
Pros
It is user-friendly and easy to onboard new users.
Cons
Lately, the app seems outdated and does not work well on newer phones. If this issue persists, we may have to switch platforms.
Ease of use
10
Value for money
6
Customer Support
2
Functionality
2
kenneth
Automotive, 500+ employees
More than a year
Jul 17, 2023
CWS Review
CWS Review
Pros
The PTO tracking feature stands out for its ease of request submission and manager approval process.
Cons
Sometimes we face issues with PTO syncing to Google Calendar, but the customer support team has always been helpful in resolving them.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Mollie
Marketing and Advertising, 51-100 employees
More than a year
Jul 14, 2023
Happy Customer
Happy Customer
Pros
I value its cost-effectiveness, customization options, and ease of use.
Cons
There should be a warning for duplicate entries that the system does not allow. Currently, the only way to discover this is encountering a lockout at login.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Lisa
Architecture & Planning, 11-50 employees
More than a year
Jul 13, 2023
A great decision
A great decision
Pros
it has empowered our team to request and monitor their PTO effectively, a task they previously struggled with.
Cons
Although we do not fully utilize TimeOut's capabilities, we have not encountered any issues or complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eileen
Food & Beverages, 500+ employees
More than a year
May 23, 2023
Amazing Product from a Customer Driven Company
Amazing Product from a Customer Driven Company
Pros
This system is highly intuitive, whether accessed via computer or the app. The implementation was smooth, thanks to the support team at CWS, who remain responsive even after years of use.
Cons
There is nothing I dislike about TimeOut. It is user-friendly and efficient!
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Cheryl
Transportation/Trucking/Railroad, 101-500 employees
More than a year
May 13, 2023
Tracking Time Off Is Easy
Tracking Time Off Is Easy
Pros
Requesting time off and tracking different types of leave is a breeze with this program. It's also convenient to monitor usage and available days.
Cons
It glitched a couple of times and would not allow me to select my time off by hours instead of days, but after exiting and re-entering, it worked. I wish it could display the year by hire date rather than all years. Also, waiting for supervisor approval can sometimes be problematic.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Debbie
Civic & Social Organization, 11-50 employees
More than a year
May 25, 2021
Great Product
Great Product
Pros
The system's accessibility, mobile app, flexibility in managing various types of leave, and Outlook integration are commendable.
Cons
Certain tasks, like setting black out dates, were laborious. To override, I had to change the date and add the blackout days instead of having an admin override option.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Laura
Apparel & Fashion, 11-50 employees
More than a year
Nov 09, 2019
Timepot
Timepot
Pros
I appreciate the ability to track not only PTO hours but also tardies and absences for each associate.
Cons
It sometimes takes a bit of time to update.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Retail, 500+ employees
More than a year
Apr 11, 2019
A Great Program to Keep Track of Vacation and Time Off
A Great Program to Keep Track of Vacation and Time Off
Pros
TimeOut's dashboard makes it incredibly easy to monitor employee leave, remaining vacation days, and streamline the request and approval process.
Cons
If you do not end up using time off or vacation time, you have to remember to manually remove it from the system as it doesn't happen automatically.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
Oct 19, 2018
Great product
Great product
Pros
Its intuitive nature and basic reporting capabilities simplify tracking and reporting.
Cons
We encountered issues with requests going to spam that we could not resolve, even after whitelisting the IP address several times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elizabeth
Staffing and Recruiting, 51-100 employees
More than a year
Oct 15, 2018
Excellent! 10 / 10! We had nothing but the best experience with the Unity Suite Time off solution!
Excellent! 10 / 10! We had nothing but the best experience with the Unity Suite Time off solution!
Pros
Since adopting Unity Suite, it has proven to be flexible, user-friendly, and robust. Customization was swift, and customer service from sales to support has been consistently excellent.
Cons
In our experience, there are absolutely no downsides to the product or the team. We have not encountered any negative aspects with the time off work product or the team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Neelu
Not Specified, N/A employees
More than a year
Apr 21, 2018
Filters
Timepot Software Review
Timepot Software Review
Pros
As a user, I find it effortless to tailor the program to our requirements, and our staff finds it equally simple to navigate.
Cons
I am a big fan! Since I started using the software in 2018, I have not encountered any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cindy
Insurance, 11-50 employees
More than a year
Apr 05, 2024
Timepot is the Perfect Tool for Our Needs
Timepot is the Perfect Tool for Our Needs
Pros
My experience revolves around using this tool for PTO/Vacation tracking. It is user-friendly, offering clear summaries of each person's usage and easy setup for company holidays.
Cons
Occasionally, there might be a glitch with exemptions or carry-over amounts, but the TimeOut team promptly addresses any questions I have. Usually, it turns out to be a user error.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brenda
Marketing and Advertising, 11-50 employees
More than a year
Oct 08, 2023
Great for users, not great for data collection
Great for users, not great for data collection
Pros
I appreciate this app's simplicity for basic tasks; it efficiently fulfills its purpose.
Cons
I wish there was an administrative feature to filter and organize time out for each employee according to my needs. When I retrieve information, I have to reorganize it by copying and pasting into Excel, then applying filters.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Akita
Public Relations and Communications, 11-50 employees
More than a year
Aug 27, 2023
CWS Review
CWS Review
Pros
The updated calendar efficiently displays all our employees' TimeOuts.
Cons
I appreciate the ability to make changes to entries after submission.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Kim
Wholesale, 11-50 employees
More than a year
Aug 16, 2023
Good Product
Good Product
Pros
This application is remarkably easy to navigate, making management tasks a breeze.
Cons
I do not find any feature of this application that I would not like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Andy
Government Administration, 11-50 employees
More than a year
Aug 15, 2023
CWS Timepot
CWS Timepot
Pros
I find it incredibly user-friendly and straightforward to use.
Cons
One thing I dislike is the accrual process where the system accrues first and then deducts vacation taken. For instance, if an employee maxes out on their PTO and wants to use it on the last day of the month, the system won't accrue additional PTO because it deducts vacation taken first, halting accrual for the month.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristy
Information Technology and Services, 51-100 employees
More than a year
Aug 13, 2023
Simple and straightforward PTO tracking.
Simple and straightforward PTO tracking.
Pros
What I love about this tool is its singular focus on one task, PTO management. This streamlined approach ensures a comprehensive consideration of all aspects, resulting in excellent user experience.
Cons
The product's appearance could be updated, but that is purely cosmetic. I prioritize accuracy, speed, and functionality over aesthetics.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Public Relations and Communications, 11-50 employees
More than a year
Aug 02, 2023
CWS system tracks our time away
CWS system tracks our time away
Pros
The system's simplicity makes processing days away from the office effortless.
Cons
We lack a direct way to export data into our main system.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
gordon
Government Administration, 101-500 employees
More than a year
Aug 01, 2023
Timepot Vacation and PTO tracking
Timepot Vacation and PTO tracking
Pros
TimeOut is equally user-friendly for both administrators and end-users.
Cons
Nothing. TimeOut serves its purpose perfectly for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve
Religious Institutions, 11-50 employees
More than a year
Jul 18, 2023
Great low cost option to track PTO
Great low cost option to track PTO
Pros
Its affordability and user-friendliness for both staff and admins are noteworthy.
Cons
It is sensitive to date ranges. If I enter an end date of 7/21, it glitches and does not allow staff to choose 7/20.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Maura
Marketing and Advertising, 11-50 employees
More than a year
Jul 17, 2023
review
review
Pros
It is user-friendly and easy to onboard new users.
Cons
Lately, the app seems outdated and does not work well on newer phones. If this issue persists, we may have to switch platforms.
Ease of use
10
Value for money
6
Customer Support
2
Functionality
2
kenneth
Automotive, 500+ employees
More than a year
Jul 17, 2023
CWS Review
CWS Review
Pros
The PTO tracking feature stands out for its ease of request submission and manager approval process.
Cons
Sometimes we face issues with PTO syncing to Google Calendar, but the customer support team has always been helpful in resolving them.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Mollie
Marketing and Advertising, 51-100 employees
More than a year
Jul 14, 2023
Happy Customer
Happy Customer
Pros
I value its cost-effectiveness, customization options, and ease of use.
Cons
There should be a warning for duplicate entries that the system does not allow. Currently, the only way to discover this is encountering a lockout at login.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Lisa
Architecture & Planning, 11-50 employees
More than a year
Jul 13, 2023
A great decision
A great decision
Pros
it has empowered our team to request and monitor their PTO effectively, a task they previously struggled with.
Cons
Although we do not fully utilize TimeOut's capabilities, we have not encountered any issues or complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eileen
Food & Beverages, 500+ employees
More than a year
May 23, 2023
Amazing Product from a Customer Driven Company
Amazing Product from a Customer Driven Company
Pros
This system is highly intuitive, whether accessed via computer or the app. The implementation was smooth, thanks to the support team at CWS, who remain responsive even after years of use.
Cons
There is nothing I dislike about TimeOut. It is user-friendly and efficient!
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Cheryl
Transportation/Trucking/Railroad, 101-500 employees
More than a year
May 13, 2023
Tracking Time Off Is Easy
Tracking Time Off Is Easy
Pros
Requesting time off and tracking different types of leave is a breeze with this program. It's also convenient to monitor usage and available days.
Cons
It glitched a couple of times and would not allow me to select my time off by hours instead of days, but after exiting and re-entering, it worked. I wish it could display the year by hire date rather than all years. Also, waiting for supervisor approval can sometimes be problematic.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Debbie
Civic & Social Organization, 11-50 employees
More than a year
May 25, 2021
Great Product
Great Product
Pros
The system's accessibility, mobile app, flexibility in managing various types of leave, and Outlook integration are commendable.
Cons
Certain tasks, like setting black out dates, were laborious. To override, I had to change the date and add the blackout days instead of having an admin override option.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Laura
Apparel & Fashion, 11-50 employees
More than a year
Nov 09, 2019
Timepot
Timepot
Pros
I appreciate the ability to track not only PTO hours but also tardies and absences for each associate.
Cons
It sometimes takes a bit of time to update.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Retail, 500+ employees
More than a year
Apr 11, 2019
A Great Program to Keep Track of Vacation and Time Off
A Great Program to Keep Track of Vacation and Time Off
Pros
TimeOut's dashboard makes it incredibly easy to monitor employee leave, remaining vacation days, and streamline the request and approval process.
Cons
If you do not end up using time off or vacation time, you have to remember to manually remove it from the system as it doesn't happen automatically.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
Oct 19, 2018
Great product
Great product
Pros
Its intuitive nature and basic reporting capabilities simplify tracking and reporting.
Cons
We encountered issues with requests going to spam that we could not resolve, even after whitelisting the IP address several times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elizabeth
Staffing and Recruiting, 51-100 employees
More than a year
Oct 15, 2018
Excellent! 10 / 10! We had nothing but the best experience with the Unity Suite Time off solution!
Excellent! 10 / 10! We had nothing but the best experience with the Unity Suite Time off solution!
Pros
Since adopting Unity Suite, it has proven to be flexible, user-friendly, and robust. Customization was swift, and customer service from sales to support has been consistently excellent.
Cons
In our experience, there are absolutely no downsides to the product or the team. We have not encountered any negative aspects with the time off work product or the team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Neelu
Not Specified, N/A employees
More than a year
Apr 21, 2018